Daily cleaning, installation of cabin HEPA filters on flights from Detroit to New York
|April||Best time to beat the crowds with an average 4% drop in price.|
|November||Most popular time to fly with an average 17% increase in price.|
Average price round-trip
|$321||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Delta, Virgin Atlantic and Aeromexico have all waived their change and cancellation fees on flights from Detroit to New York. Confirm policies on booking site.
Delta, Etihad Airways and LATAM Airlines do not allow booking a middle seat on flights from Detroit to New York.
The cheapest ticket to New York from Detroit found in the last 72 hours was $20 one-way, and $38 round-trip. The most popular route is from Detroit to New York, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $20.
Air France flies most frequently to New York from Detroit. In general, Aeromexico, China Southern and Delta fly the most to New York.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 585 active cases of COVID-19 diagnosed in US and 0 deaths as of Dec 2 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to New York.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to New York is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to New York with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New York up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "The airline needs to board and deboard by group number."
Cons: "on time departure"
Cons: "They canceled the flight"
Cons: "Many things Food Services Entertainment"
Pros: "Gates, delays, changes"
Cons: "Boarding was a mess. No opportunity for priority boarding. Flight crew no help. Just another hum drum experience."
Pros: "The seats were comfortable, the entertainment selections in the screen on the seat back were great, loved that there was more than one outlet for plugging in devices to charge, the sunset/sunrise lighting effect was really near"
Cons: "I honestly cannot come up with something that I did not lie"
Cons: "The boarding passes I printed out at home could not be scanned at the airport. This also happened last time I flew. There are words printed thru the optical."
Pros: "Friendly, efficient"
Pros: "The mobile updates were helpful and timely."
Cons: "The overhead space was smaller on this plane and as I learned on my trip to DTW my weekender carry-on would not fit with my shoes in it. Because of this, I pulled my shoes out and put them in a collapsible bag that fit under the seat in front of me along with my small personal bag as I had done on my previous flight. However, the gate agent would not allow me to board the plane and would not listen to my explainations at all as I tried to keep the boarding process moving along. She kept repeating "you have 3 bags" and made me steep out of line and check my carry-on (which I would then have to pick up at baggage claim). When I asked why I couldn't get out on the jetway like she had done for other passengers she said, " I only did that for airline employees" (quick happened to be a flight attendant from Spirit). My overall experience on both flights to and from Detroit was that the gate agents and flight attendants were the most unhelpful and rude airline employees I have delt with and I will stick to my preferred carrier, Delta, for my future flights back and forth to Detroit. They certainly make me feel like a valued customer when I fly them, which I did not feel with American."
Pros: "Friendly staff"
Cons: "Rickity old plane. Needs updates badly. No drink service options. Cash only bar? Hello, this is the 21st century calling the 20th... You can have your plane and payment methods beck."
Pros: "I was just happy to get a flight out early the next morning when my Thursday afternoon flight was cancelled."
Cons: "I ended up in a middle seat due to having to be rescheduled, but it was still comfortable."
Cons: "Nothing at all"
Cons: "Two legs flying up from Norfolk to Boston delayed. Two legs flying home the next day also delayed."
Cons: "These new airplanes are AWFUL. The storage under the seat in front can barely fit a backpack, and if you're over 4 feet tall you'll hit your head trying to get anything off the floor or out of a bag. I could barely store my book in the seat pocket in front of me. Looks like this is the new face of flying with this awful airline."
Pros: "Nice entertainment on new 737."
Cons: "But it is a 3-3 and there no room to sit cause we are hip to hip which means shoulders overlap shoulders. It is horrible. Avoid this plane at all costs. It's really bad. Pitch of leg room is barely OK but side to side they have sunk to a new low. The new plane doesn't blow any air. Terrible system. Really? That should be easy to fix."
Pros: "It's pretty rare I can sleep on a plane, but I actually got some rest; very grateful for that."
Cons: "At 6'7", basic coach on a 737 is painful on the knees. I realize I can exit row for an upcharge, but that's kind of messed up, isn't it?"
Pros: "Friendly staff"
Cons: "They lost my luggage and that was horrible but they delivered it to my hotel which was nice."
Pros: "That we didn't crash."
Cons: "We couldn't go to the bathroom. That's right, you read that right, the bathroom on the plane was broken. Also, we left ATL 30min late."
Pros: "Allthough is was I bird strike, y'all handled the delay good."
Cons: "Baggage claim took extremely long time. It took a while before the baggage crew even became aware of situation."
Pros: "Left on time arrived at destination early"
Cons: "Stewardess didn't smile was abrupt impatient"
Pros: "I like that the crew was professional and courteous."
Cons: "That I was there and hour before my flight and my seat was given up. I didn't like that people are allowed to retract all the way making my flight uncomfortable."
Cons: "Once again the boarding process was a mess. No clear directions given on when groups should board so everyone from every group bombarded the gate. This slowed down finding overhead bin space and getting seated for everybody. Delayed everything when there was such an easy solution."
Pros: "The gate crew in Roanoke were professional and helpful. The next day's flight was on time and uneventful."
Cons: "The flight attendant was unfriendly at boarding. He did not say or play any pre-flight safety announcements. We were told the flight might have to refuel in Richmond due to major weather delays in LGA. When we were landing they said they expected a refuel and a quick turnaround in Richmond. On the plane after landing, I learned via my phone's internet the flight was cancelled. They never announced it on the plane. At the final moment before we disembarked, the crew told us to be sure to take our belongings. When we landed, Flightaware showed delays of 45 minutes at LGA. AA never took responsibility for the problem though the gate crew mentioned they canceled the flight because the crew was going to be over their maximum hours. AA really couldn't plan to allow for up to an hour delay? I feel disrespected and even deceived. Although it was clear that flight attendant really needed to get off that plane. At the gate, we were told there were no available flights to NYC and were stranded overnight in Richmond. AA did offer a hotel pretending it was a courtesy since they claimed the problem was weather related and not theirs. We chose to stay with relatives and were told AA could only provide transportation from the airport which we did not need. We often have problems and cancellations on this route from when it was branded a US Air route to the present, but this was egregious."
Pros: "Efficiency and price"
Pros: "Crew was very professional and courteous. Our plane landed early which is a plus"
Cons: "I didn't like the fact some of the seats appeared to be dirty , I sat on a book."
Pros: "Very professional and friendly."
Pros: "Volare con American"
Cons: "No snacks offered! No alcohol drinks offered!"
Cons: "I found out that my original flight (Wilmington to NY) was canceled 5 hours before it was scheduled to leave. I was rebooked on an earlier flight to Charlotte, which I could do because I had coincidently finished packing early and lived close to the airport. At the airport, my new flight was delayed, which could have caused me to miss my connecting flight to Boston and be stuck at the Charlotte airport overnight. I was then rebooked on a flight that was leaving to NY, with a connecting flight to Boston at 7."
Cons: "Always a problem with these guys"
Cons: "They changed my flight schedule. God my refund, but missed my business trip"
Cons: "Flight delayed 4 hours, AApersonnel at Luis and counter a little rude, seat was broken on plane....waited almost an hour for luggage!"
Pros: "Very comfortable."
Pros: "Customer service was great"
Cons: "The landing to New York was very scary,"
Pros: "The pilot got us home to Detroit!"
Cons: "Flight delay after flight delay after a terrible experience with Spirit and having to switch to your airline."
Pros: "Staff was prompt, pleasant and helpful"
Cons: "Delays due to mechanical issues."
Cons: "There's no room for non skinny people. It was awful"
Pros: "Absolutely nothing"
Cons: "The service is horrible overall horrible, will never travel with American Airlines"
Pros: "Nothing. After my already booked flight for a honeymoon, I will never fly American Airlines again."
Cons: "Everything. Never again. Rude employees, delays on every flight with no info why, and no urgency to fix anything."
Pros: "staff was friendly and helpful."
Cons: "Nothing, last time flying this Airlines"
Cons: "The flight cansel"
Pros: "Kayak sent several updates regarding the flight delay."
Cons: "Flight was delayed over 3 hrs however the airline itself didn't contact me only kayak"
Pros: "Everything was great until I arrived in New York LGA. The staff at Atlanta's airport were great from the curbside checkin agents to the wheelchair attendant and gate agents so that they 45 minute delay due to air traffic in New York was hardly noticeable. The flight attendants were pleasant and friendly and the food was delicious. We actually arrived ahead of our adjusted ETA, after a very smooth flight."
Cons: "Upon arrival in New York, the 3 of us who needed wheelchair assistance waited and waited for them to come. Finally, the gate agents rounded up some wheelchairs that were sitting around nearby just to get us off the plane and to the gate area. After waiting about 15 minutes, while hearing the gate agents being told repeatedly by the wheelchair dispatcher on the radios that they were coming and were passing through security, 2 female attendants finally arrived and they took the two elderly ladies and off they went, leaving me there waiting. I continued to wait, and wait, and wait for ANOTHER 25 MINUTES, total of 40 minutes after arrival at the gate. The same dispatcher lady continued to say that my attendant was on the way, passing through security for the entire 25 minutes. He asked me to change wheelchairs because he liked his better. He didn't offer to take my laptop bag and put it behind. He took off down the concourse before my feet were even on the footrests, with me holding my legs out in front of me because the footrests were up. After 20 or 30 feet, I got him to stop and let me get my feet down. I told him our luggage was supposed to be at carousel E, so he took me to "A". He asked me if any of the bags there were mine, and I said, "Why would they be here? I told you we were on Carousel E!" So then he wheeled me to Carousel E, and since it had now been almost an hour, it was empty. He asked an attendant where my bag would be, and was told to check at the office, which was back over by Carousel A. Upon finally checking with the personnel in the office, he came out rolling my bags and stood them by me for me to deal with while he just pushed the wheelchair. I had told him I was taking Uber, so he deposited me curbside near the taxi stand, which was not anywhere near where Uber could pick me up and was gone. FINALLY, after arriving earlier than expected at 3:25, at 4:43 I was finally picked up by Uber to go on home. What a nightmare! I thought the wheelchairs were supposed to be waiting upon arrival????"
Pros: "They fly from LGA"
Cons: "Its absolutely embarrassing that American uses their name on this cheap regional carrier flying 20 year old regional jets. I had to use seat pocket material as a window shade. These planes constantly break and are totally inappropriate for 3 hour flights. They feel like flying coffins"
Pros: "I was at a window so I could look out. They gave us two drinks."
Cons: "I was in the window so getting out to stretch was a pain. They didn't give us a snack even though the flight was like 5.5 hours."
Pros: "Never in all my flying experiences have I had such quick baggage retrieval. I walked to the baggage claim area in Dallas and magically my bag was right in front of me and as if that wasnt enough the same thing happend when I returned to NY. If I can help it I will always fly American."
Cons: "cramped old seats. dated interior."
Pros: "Seats were comfortable and good amount of leg room"
Cons: "No fault"
Cons: "Flight was delayed by traffic control in NYC. Instead of just informing passengers why the flight was delayed, they just ignored the passengers and made people queue"
Pros: "boarding went smoothly for the most part staff was helpful"
Cons: "somehow the plane landed late (even though we took off on time) then we got stuck on the plane"
Cons: "paying for seats"
Pros: "Flight crew was amazing, they really work hard to make up for the bare bones no frills flight."
Cons: "$45 for a carry on? Seats are like folding chairs. They don't even recline. $3 for a bottle of water? on a 4 hour flight, no snacks, beverages and a barely padded metal chair that doesnt even recline? For a short hop it would be ok. For a trip cross country. NO WAY!"
Cons: "Wasn't calling by zones, was pretty much a free for all to get on the plane."
Pros: "Great take off and landing. Very comfortable seats."
Cons: "That no snacks or beverages were provided for free"
Pros: "I liked the fact that the stewardess apologized after she realized that she assumed wrong."
Cons: "A stewardess yelled to get my dad off the plane because he was "drunk". This was not the case, he is on medication and needed to take it. I was very hurt and embarrassed because I was already concerned for my dad and there were many people on the plane. It was disappointing."
Cons: "Outgoing flight was delayed by 18 hours. Cancelled my inbound flight and purchased a last minute flight with another airline and still haven't received a refund."
Cons: "It was late, uncomfortable, and the ticket counter refused to help. Never again."
Pros: "The boarding and deplaning process was very fast. Most likely this is due to the fact that it is less expensive to check a bag than to carry one on, so there were way fewer bags overhead than on a typical flight with another airline."
Cons: "Be prepared to pay if you want to eat or drink. All items are for purchase only. I don't think that my seat reclined at all (and I wasn't near an exit row), so no sleep for me on my almost three hour flight."
Pros: "You pay for what you get for No delays Nice flight attendants I would flight again"
Cons: "- No complementary snacks - No move or entertainment"
Pros: "I like everything about this airline..take off was on time...even landing was before schedule time.."
Cons: "i liked everything....I didn't had no problems...."
Cons: "I didn't like the fact that this airline is suppose to be the affordable airline and I actually spent more on this flight than my Delta flight and I got less out of it. There was no wifi available, if I wanted a drink or snack I had to pay for it and the seats weren't as comfortable as well as no power outlets available. I also had to pay for my carry on. I will no longer fly frontier. I do have to say the staff we very kind and professional."
Pros: "Everyone was extremely friendly and helpful!!!"
Pros: "I like that the plane didn't crash. Other than that Frontier's service, from paying for your carry on and beverages and the ticket agents to the flight attendants was, I imagine, worse than a greyhound bus ride. I was able to download the frontier app and get my boarding pass, and make the flight (drenched in sweat from running through the airport) as they were closing the boarding door. Thank god for cardio and determination."
Cons: "There were five ticket agents at the counter when I got to the counter (an hour before my flight). All five of them were helping one person and talking to each other for about 10 minutes. Then one split off to help the next person in line - or just to get a laugh by telling the couple they weren't make their flight and they weren't going to drop anymore bags to the plane because we were close to the 45 minute cutoff before the departure time. Perhaps if they had been working as a team rather than a gang the whole lot of us would have been checked in on time. When I got on the plane (after asking folks in security if I could get in front of them and running like a madman through the terminal) the flight attendant was the pinnacle of passive aggressive annoyance. This was my first and probably last ticket I buy flying frontier."
Pros: "FRONTIER EMPLOYEES maintained a friendly attitude despite the chaos."
Cons: "Baggage check-in had one very long line. I waited 40 minutes to simply check my bags. My two small bags were expensive to check (compared with other airlines). After all expenses there were no savings over other airlines (other airlines with better service and better jets). Frontier has NO TSA PRE CHECK PROGRAM!!! Initial flight it was a big nuisance, return flight it was even worse. The security line was at least a 2 hour wait. The Frontier flight in the gate next to us left without 25+ passengers because they were still in line at security. The flight: this was the roughest most frightening flight I've encountered. I found myself having to calm down the passenger next to me. We arrived 40 min late. Return trip: my luggage didn't appear and I had to file paperwork at the ticket desk on another floor. The 2 pieces of luggage were found and delivered to me 3 days after. Case closed. I don't mind the no-frills interior & seats that don't recline. I can bring my own snacks and beverages. But this airline disregards the value of my time."
Pros: "Leg room was decent"
Cons: "Had to pay for y carry on and I wasn't sure why. Hospitally wasn't very good"
Pros: "Bags made it home"
Cons: "Delayed waiting for Captain; delayed for revised flight plan; still flew into bumpy air. No sick bags in seatbacks."
Pros: "The flight was better than the flight going to Atlanta because the plain was newer and had better seats. The flight crew was great going and coming back."
Pros: "Great for traveling short distances. Got in and out very quickly. Very smooth take off and landing on the way back. We also got to be seated in the emergency exits, so we had much more space."
Cons: "Very small and cramped seating. Not for someone who is bigger. You have to pay for everything, but you don't need anything if you're only flying an hour and half."
Pros: "Crew was excellent"
Cons: "Ridiculous up charges to be sure my 7 year old and I could sit together!!! And charging to bring any luggage, carry on or not, is absurd."
Pros: "There was nothing I liked."
Cons: "The seats were very uncomfortable, there was no entertainment, you have to pay $40 for carry on luggage. The flight got delayed 3 hours, the staff was rude to the passengers. We had to take a detour to Philadelphia instead of NY to refuel, which took an extra hour and a half. They gave us no snacks/vouchers in the mean time. We ended up arriving at 10pm instead of the original arrival time of 4pm."
Cons: "The flight came in 2 and a half hours late, supposedly due to a computer glitch in colorado. We then had to stop in Philadelphia to refuel for hours and ended up at Laguardia close to 6 hours late! During that time a no point did the crew offer the passengers any snacks or even water. Not even to the children. They actually made people who couldn't hold any longer pay for snacks and drinks! The pilot then had a tantrum and refused to leave until a dissatisfied passenger was removed. Classy... Also, they make you pay for carry-on. Quite a lot. Smallest seats I have ever been in. Avoid this airline!!!"
Pros: "The view from my window seat."
Cons: "Lets begin with the scam of low ticket prices. You you're getting a good deal until the day before the flight when you have PAY FOR CARRYON LUGGAGE. Then, there was an hour and a 45 min delay. At the airport, the Frontier computer systems were down, so getting on the plane had to be done manually. On the plane, some of the crew was rude like a man named RAY and the black flight attendant who used the most aggressive tone over the loud speaker. Here's the worst part, on a flight from MIA to NYC the plane had to stop and refuel in Philadelphia. If that's not crazy, I don't know what is! They told us it would only take 20 minutes, but we were in Philly for TWO HOURS! There was a lady that wanted to know what was going on, so she asked the flight attendants who told her they had no info. She asked for their names, which they refused to give to her and they proceeded to have her KICKED OFF THE PLANE by the captain. We got no complimentary snacks during this ordeal. I asked a flight attendant for free chips and got laughed at in my face. As you can tell, I will never fly Frontier again. The flight was supposed to leave MIA at 2:50pm and land at 5:00pm.. We got to NYC at 10:00pm. NEVER AGAIN."
Cons: "I thought the flight attendant was very rude to a young mother flying alone with her young child over a seat belt issue ( this was before the seat belt sign was illuminated)."
Cons: "Had too wait over an hour to board. Too many baggage fees."
Pros: "The crew members were very nice and the entire flight was fine.. baggage arrived quickly. No problems with anything."
Cons: "Hate having to pay more for seat selection, baggage and refreshments. Will never fly frontier again for these reasons."
Cons: "I didnt like the fact that the flight was delayed and a notification wasn't sent to my phone. I had checked the status that night when I checked in and early in the morning and the system said that the flight was on time. It wasnt until I reached the airport and the lady behind the baggage counter told me that the flight was delayed for two hours. I went to go eat with my daughter at the Chilis restaraunt. I figired since the flight was delayed why not have some lunch and head to the plane an hour before take off time. I left the restarant and went through screening. One of the TSA memebers asked me why was I going in so early when the flight was on delayed. I let them know that the flight was suppose to be taken off in an hour so they let me through. As I'm walking through the terminla they have someone walking bu asking if anyone was getting on the frontier flight. I told them that I was on that flight and they told me I needed to hurry up because the plane was about to leave. I became nervous ans started running down the gate to make it to the plane. I'm running with a two year old so Im pretty sure that you can only imagine how difficult that was. Once I reached the gate I was out of breath and it was suppose to be eight minutes before we took off. However we sat on the plane for about another thirty minutes before we left. I feel as though the communication with the airline is not there 100% and if you are sitting in an airport you should be able to hear the update especially when they are not planned ir taking place at a time that is different from what was already relayed."
Pros: "flight was only delayed because of weather. captain was good to explain and we didn't lose any time in transit."
Cons: "there is no organization, zoning was called two at a time vs. one at a time to allow for ease of lining up."
Pros: "Boarding was fast. The only slightly negative I noticed was the window was very dirty on the inside and the seat back in front of me was too."
Cons: "I booked because of the cheap rate. Only to find out at the airport that they charge 25 for carry on luggage...I knew they charged for checking luggage but for a carry on?! ridiculous. Adding those $50, price is the same or more expensive than other better airlines. There was no food whatsoever. Almost 4 hr flight and no food....the food they sell is basically snacks...not even a sandwich. The seats are insanely thin and hard. Entertainment? You have to pay for that. Never seen this kind of horrible service. I lost my flight coming back from NY because of the bad weather conditions. The airport was insane, we got off in the middle of the freeway because cars were not moving and started running. I left 3hs30 before my flight and still lost it...thats how crazy it was. Not only they didnt offer any help, they wanted to charge penalty and put me on a flight 4 days from then. Tried calling and explaining, no one cares. Never flying this company again"
Cons: "Rough ride"
Pros: "The seats"
Cons: "Hidden fees for carry on and flight crew was unable to even fill my water bottle. American airlines were able to do so even if it was not filled up all the way."
Pros: "I liked the fares but then you had to pay to book seats, baggage, and not even a complementary soda. It is a shame that you have to pay to have a soda while in flight. On the way there we got to load first due to my husband's handicapp."
Cons: "All the other fees that then don't make the flight a great deal. On the way back from Orlando my husband was not able to get a wheelchair and we asked 4 times to get one."
Pros: "Great flight wished the seats had more padding."
Pros: "Seats sucked, no entertainment or WiFi, but I would do it again for the price"
Pros: "The crew was amazing! They even let my 7yo daughter take a photo in the cockpit with the pilot. Thumbs up Frontier."
Pros: "It was recovered and shipped to my hotel with refunds but was required for work purposes"
Pros: "Everything went smoothly. Leg room better than many others."
Cons: "Seats are stiff. I was sitting in 4c."
Pros: "Both flights arrived early. The seat was comfortable enough"
Cons: "It should have been made clear at time of purchase that carryon baggage is so expensive. Also, I did not like to pay extra to reserve a seat, but it seemed that I could not complete the advance checkin otherwise."
Pros: "The flight was comfortable and on time. My ears pop really bad and flights, my first flight from Detroit to Orlando was not too bad and the flight back from Orlando to Detroit, the planes pressure was actually really good"
Cons: "I am 6 foot 8 inches tall. I was really disappointed to find out that I had to pay another $50 per person each way to sit in the larger seats. This raised the cost of the flights from $200-$400 For my wife and I to sit together. That was not an optional expense because the seats are so small that my legs were too long and it was not simply uncomfortable. I did not fit in the way of legroom. There should have been some information explaining this while I was booking the flights"
Pros: "Good service"
Cons: "The dark hair stewardess was condescending."
Pros: "I had an enjoyable experience with Frontier. Staff and Crew were amazing. The only minor gliche is the seats or maybe just my seat didnt recline. Other than that I enjoyed my flight to NY. Im sure ill enjoy the flight back to Atl as well...hopefully!"
Pros: "The flight was three hours late and for the first 90 mins the gate display showed 41 mins late. $45 for a carry on bag and $40 to check a bag."
Pros: "It was really fast flight i loved it."
Pros: "I was not aware of paying for the seats. I bought the tickets on kayak.com, but I can't remember seeing anything about paying for seats and carry on. The staff was great and funny at times. I thing airlines need to put all charges up front that includes kayak.com"
Cons: "I did not like the counter person messing up my baggage fee 4 times and then the flight attendant spilling my drink all over me."
Cons: "The lost our bags after they charged us for them. 10 other people also lost their bags"
Pros: "The crew was great shirt trip"
Cons: "I wasn’t sent an email or text letting me know the flight was delayed 3 HOURS!! I was traveling from Northern Michigan and would’ve changed my travel to Detroit had I known. I had to spend time waiting in the airport."
Pros: "Airplane was new and comfortable. The crew was friendly and helpful."
Cons: "Being charged for the ability to choose a seat and bring a carry on bag makes Spirit less of a discount airline."
Pros: "I did not like anything. It was my worst experience ever and i lost the flight due to their lack of responsibility."
Cons: "They gave me the wrong ticket. They did not call the my name as TSA created a huge line and a lot of costumers lost their flights. When i finally entered the terminal and i went to the gate, the plane had left ahead of time, therefore i missed my flight and i had to pay a different flight with a different airline because i had to be in Manhattan, NY during the morning hours. The people at the gate did not give me a alternative even after i told them my urgency. They said you can wait here until 4 pm or take the morning flight tomorrow. This was very wrong and i want my money back."
Pros: "Quick boarding. No frills airline. Want a cheap seat and dont care about other things like reclining chairs then this is the airline for you. Everything besides a small personal backpack costs money. Want to bring your normal carry-on thats $55. Want food or drink thatll cost extra. No entertainment."
Cons: "See above"
Pros: "Nothing bad service all the way"
Cons: "Miss info paying for my bag 55 $ 18 $extra for my seat"
Cons: "You allowed us to book with spirit without telling us that our CARRY ON luggage would cost 55 dollars a piece both to AND from Detroit. We ended up spending an additional 200 dollars on carry on luggage, having never heard of such a cost."
Pros: "My bag arrived at its destination"
Cons: "These are the worst baggage fees I've ever encountered. Though the flight is a value, a $55 baggage fee is over the top and furthermore increasing the price at the gate for those unfortunates whose bags are too large for the flight is deplorable."
Pros: "How easy it is and fast to get to the big apple from Detroit."
Cons: "The craziness of La Guardia"
Cons: "Was supposed to arrive in New York Monday evening. My flight was cancelled once I got to Detroit because of weather over New York. The staff was blatantly rude and unhelpful. They also told me I wouldn't be able to get another flight to New York until the following Thursday. They didnt offered any vouchers for food or hotel. I eventually I had to rent a van with four strangers and drive 11 hours at 11:45 pm to avoid paying what would have easily been a thousand dollars in hotel fares and food for 3 days. They also told me they would refund part of my flight cost when I was in like for two hours, then denied saying that on the phone later that day."
Cons: "Teo hours late!!"
Pros: "No logical way to solve the overbooking problem"
Pros: "Nothing was notably positive."
Cons: "Terrible customer service, rude employees both on the phone and at the desk, and $55 carry-on bags. Absolutely awful experience."
Pros: "Price, on time."
Cons: "Couldn't check in from my Iphone or Ipad. Seats had no back pocket and extremely small. You can't choose your seat or take on carry on without extra fees."
Cons: "Hidden costs of flight ($55 for carry on, $13 to select even a normal seat, $3 for water on board) meant the pricing was not transparent. Could have flown for less on another airline if I had chosen a ticket that initially looked more expensive."
Cons: "Delay delay delay."
Pros: "Flight boarded on time and the crew was efficient."
Cons: "The seats are too close together and leg room is limited. You do not have the option to adjust your seat back and there is no audio or visual entertainment. In addition, you are charged for the carry on and seat selection, which negates the decrease in flight price."
Pros: "Pleasant and efficient and generally professionally organized."
Cons: "The flight attendants, while polite, and one was very funny, talked incredibly loud at the back of the plane, deep in an argument that we all did not need to hear, making it diffucult to relax and read. Several passengers around me were visibly and audibly upset. The Awesome, over cheerful like labeling of the Spirit campaign is a bit much, and somewhat infantile. We are all adults here."
Pros: "Smooth boarding, friendly crew, smooth take off and landing and arrived at LGA slightly before time."
Cons: "The flight was not full, therefore there were plenty of seats available. But the crew did not allow any one to spread out. I was stuck sitting to a man who snored very loudly all the way to my destination."
Cons: "I booked a roundtrip flight between NY and Detroit, intending to leave last Saturday morning and return on Sunday evening. I received a confirmation email from Kayak saying that my return flight was on the same day. I checked online at Spirit to see that my return flight was indeed at the correct time I intended (Sunday evening). However, I kept getting flight confirmation emails from Kayak saying my return flight was on Saturday. I tried calling Spirit and Kayak to get this fixed - as it made me worried I didn't have the right flight booked - and could not get any help. I was able to talk with someone about the return flight mixup, but they just promised me a new confirmation email with correct flight times - I never received this email or any relief that my flights were booked properly until I actually got to the airport. That was immensely frustrating and I spent way too much time on hold trying to sort this out."
Pros: "The crew was very nice and pleasant to interact with. Best part of the flight."
Cons: "Seats didn't recline. Soda and water was not complimentary which is kind of a joke that a major airline can't even provide that service. Bag fees are outrageous."
Cons: "After being nickeled and dimed with extra charges, my round trip flight was delayed miserably in both directions. Customer service via phone was terrible. No clear answers to questions, lots of incomplete information masking extra charges. In the end it would have been less expensive to fly a full service airline. I won't fly Spirit again. Lesson learned the hard way."
Cons: "The over all fight was OK. However, I can't believe you charge for the carry on, the ticket is not cheap and you don't even offer a bottle of water during the flight.!. Please take our surveys in consideration and improve your services."
Pros: "They got in touch via email"
Cons: "They said flight was delayed one hour. Then they said flight MAY be delayed one hour so get there one hour before original departure time to not "miss" (I.e. get bumped) flight. Got there early! Went to gate and was told flight was cancelled. Got an email telling me the same after I was at airport bc I had gone early to not miss flight. Options: flight next day or refund. No extension for return date. Took refund. Sent upstairs after being sent downstairs fir receipt which they could not print. No offer of any compensation for time spent or plans disrupted. Said it was weather related but I distrust that."
Pros: "price timely and without"
Pros: "Actual flight did not take long at all."
Cons: "My first plane left early so I missed it along with 2 other passengers. Then the next plane that they rebooked me for didn't take off for an hour and a half. I was not happy."
Pros: "I finally got to my destination."
Cons: "Late boarding, lack of communication with customers, no foot room, not even free water - $3 for a bottle of water! Not even a snack unless you pay for it with plastic (wonder how they can do that since US money says right on it "This note is legal tender for all debts public and private."I'm surprised they don't install pay toilets. Very late departure and very late arrival. This is a nickle and dime airline. They advertise low fares and then they charge for everything else at ridiculous prices. By the time you pay for all the extras you could have ridden on a better airline where you could at least get a cup of water. Their web site is a horror story when you try to check in as you go through endless windows trying to sell "upgrades." Of course, you can get a nominal discount on your baggage if you purchase some membership for $59.99! Who are they kidding? I would never fly on this airline again.I realize things cost money but I don't like to be treated like an open wallet instead of a valued customer."
Cons: "Nasty Airline"
Cons: "It was not clearly conveyed when purchasing the ticket that baggage fees were not included in the base price. Thus, we not only had to pay to check 2 bags and 2 carry-ons for 170$, we also had to pay an extra 100$ because our checked bags were "overweight" at 50lbs (they only accept 40lbs bags) - and this was only ONE WAY. We will have to pay that $270 on our return flight as well. Ultimately our baggage fees cost us 4X more than our two ticket fares combined! Now I wouldn't call that a "bargain" by any means - we could have gotten two first-class tickets on delta for the total amount we ended up paying. We will never fly spirit again and will ultimately think twice when booking through kayak. What a bummer."
Pros: "I like the boarding process."
Cons: "Did not like the delay over paper work to leave the airport. I was just tired from the night before flight cancellation due to weather. So really it was not that bad just stupid to have to delay for paper work."
Pros: "nothing. spirit airlines is the absolute worst"
Cons: "flight attendants were rude. flight delayed due to fueling issues. seats incredibly uncomfortable. baggage rules and pricing are disgusting. i hope to never be so unfortunate as to have to fly spirit ever again in what i hope to be a very long life.. should i be so lucky."
Cons: "Left an hour and fifteen minutes late. $40/bag mandatory fee - effectively masks the actual price of the flight."
Pros: "fast, efficient and a crew that seemed to know what they were doing."
Cons: "it would be nice for flight attendants to slow down when they speak over the intercom"
Cons: "terrible customer service the way they treat other people - overall apathy willing to leave you stranded with no concern for customer's best interest will never again never flying spirit as long as i live"
Pros: "Not much"
Cons: "On flight from LGA to DTW, then back to LGA, the experience was bad. They charge you for every bag you bring -- as a carry on or checked in. There were two great flight attendants, but one, a man named Brian, who was very rude and condescending. He actually said, "Your phone should now be in airplane mode. Most of you don't know what that means. If you don't know how to do this, ask the nearest ten year old." This without previous notice asking us to put on phones on flight mode. And it'd be hilarious if he was kidding, but he wasn't. Since they nickel and dime you so bad, I ended up payment about 25% more taking this airline after bag charges, coffee, this and that. Never again!"
Cons: "Spirit Airlines is the worst airline of ALL time. On our way to Detroit we were delayed for two hours and on our way back from Detroit we were delayed for four hours. They claimed it was because it was airplane trouble. My guess is they were trying to add additional seating by removing the lavatory. Perhaps they figured they could make more money by selling the extra seat in the lavatory vs charging to go to the bathroom and another charge for flushing the toilet. Regarding the multitude of "additional charges" or shall we say ambush charges by Spirit Airlines we were hit with a $52.00 charge at the ticket counter even though we paid for our baggage on line 24 hours in advance. (This was addition to baggage charges already paid) I'm old enough to know two things. 1) you get what you pay for. 2) if the price is too good to be true, something is amiss. My advise to my fellow travelers pay a bit more, decent leg room, friendly service, an 800 number to call if necessary and straightforward charges. Never Again am I flying Spirit Airlines. Good riddance."
Pros: "My flight was cancelled and I was told no other flights were available. My whole vacation never happened and I will never accept a flight on spirit again"
Cons: "I had to pay $55 (or $100 at the gate) to bring a normal carry-on bag. Besides being absurd in itself, this was not made clear in advance."
Pros: "The in flight staff was very friendly."
Cons: "RIDICULOUS to pay for carry on luggage. I bought the ticket because it was the least expensive, but ended up paying premium dollar for an old and crowded plane. I'll be flying delta next time-newer planes and they don't charge for in-cabin space."
Cons: "I have sent a claim to the Spirit airline company regarding The boarding and the very bad attitude of the staff members."
Cons: "Baggage limit is too less"
Pros: "I was able to board first and get settled without being pushed around due to limitations."
Cons: "A few of the passengers were out of line with the attendants and the were rude an privileged. They should have been let of the plane for not compliance after the third time of not adhering."
Pros: "Boarding was quick and easy. They recognized it was an early flight and didn't do too much talking."
Cons: "Spirit doesn't have any amenities- no free drinks or peanuts/pretzels like other airlines. They also charge for carry on bags. The Spirit Mastercard announcement is kind of annoying."
Pros: "Crew wasn't rude. You can bond with the passenger next to you over how crappy the seats are."
Cons: "Seats are absolutely awful. Molded plastic with scant padding, no recline, no storage pouch on the seat in front of you, armrests are about an inch wide. Add $50 if you have a carry-on; they don't tell you that until you check in."
Pros: "Seats were comfortable. Boarding went well, although seemed to take long."
Cons: "I didn't even get a free cup of water. I was in a hurry and didn't buy anything beforehand. There wasn't s beverage cart!"
Pros: "The ridiculous $100.00 fee for checking my bag at the gate!"
Cons: "The fact that I couldn't jump from the airplane mid-flight!"
Pros: "It was ok"
Cons: "Price of carry on ridiculous. Small seats, too close"
Pros: "I want them to let me know about the charge before i come to the airport"
Cons: "The way they talking to me"
Airlines flying from Detroit to New York have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Detroit to New York
Masks required on board, masks provided on flights from Detroit to New York
Social distancing seating
Middle seats unavailable to book on flights from Detroit to New York
Testing for antibodies, testing for symptoms for flights from Detroit to New York
Waiving of change fees. Search flexible flights from Detroit to New York