Crew did a nice job, very friendly.
Wish you could have at least music during short flights. Don't know why you can't. It would take my mind off being shoved in a seat that I'm too tall for. I don't pack my own music because I try to travel as light as possible.
Plane nice and comfortable
Comfortable seats in coach Good snacks Friendly crew
Old plane, bad food & old crew
The staff is very friendly. Most pleasant airline I've flown with.
Great flight great experience
Long lines at TSA checkpoint.
Left on time and arrived early both ways.
I know it's hard to make a 14+ hour flight in economy enjoyable, but more varied food selections and better/more current movies to choose from would have helped.
The departure and arrival times were accurate. Actually we arrived about 15 minutes early.
There was only one individual checking people boarding. Two individuals at the boarding gate would have been even more efficient.
That it got me to Paris safe
No outlets to charge your phone, and the tv played the same movie over and over. The meals were also cheap. Didn't like any of them. Should have flown southwest or delta.
Not enough room for my legs, I was uncomfortable.
My United connecting flight was delayed. I rushed to arrive at the gate prior to the departure time to be told the plane had left early and I had been rescheduled to the next morning at 7am. However, there were no vouchers available for me to stay in a hotel or get food. So, I was able to get a flight on American that got me home the same night. By the way, the American flight was delaying takeoff to wait for passengers who had been delayed on their connecting flights.
I had the row to myself. Smooth flight. On time. Actually we got there early.
My arm rest would not stay up. Flight attendant almost seemed rude. Might have been just her tone. She seemed annoyed. I could be wrong.
Checking in was simple with no problems. They made the process easy. Very courteous!
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