Find cheap flights from Detroit to Tokyo Haneda

Cons: "Allway i am traveling in emirates. My favvorite travels.food alway gpood.and comforts."

Cons: "Boarded the plane via a very long bus ride to a remote parking bay. Once on board we’re treated to one of Emirates newest Boeing 777’s ."

Cons: "Stuff not helpful, rude and not helping at all despite us being with a baby"

Pros: "The crew were nice and boarding was smooth"
Cons: "the main meal was good, but it didn't come with much more. It didn't have water, dessert, or a side dish, it only came with the main meal, a piece of bread, and butter. The chair was not that comfortable, I've had a better sleep on other airlines for the same flight."

Pros: "everything! the A380 plane and the onboard entertainment and services was fantastic"

Pros: "Every aspect of travel was excellent, boarding, flight, crew services"
Cons: "None."

Pros: "nice people, good food"
Cons: "the process in Dubai for boarding is strange, first they make you go into a smaller room where there aren't always enough chairs, then you have to wait there until your section is called. Why not just do it all at the same time?"

Pros: "Crew was great"
Cons: "Not enough room for baggage"

Cons: "Food could be tastier. But, you can’t starve"

Pros: "First time we flew on business on international (we upgraded)."

Pros: "Emirates does it with class, consistently."
Cons: "Wanted some tomato juice, but they didn't have it..."

Cons: "Almost all the flights I take out of Cairo leave late, not sure if this an airport issue or what but it is very stressful to have boarding go so slowly and to have the plane take off over an hour late. This has now become "the norm". Please make better efforts to leave ON TIME!"

Pros: "Service"
Cons: "Nothing"

Cons: "Read the above. Completely incompetent and dishonest company"

Pros: "great flight service with accommodating staff. in flight entertainment had awesome variety"

Pros: "The crew was second to none."
Cons: "The duty-free at Dubai was disappointing."

Cons: "The cabin crew seemed to be too overwhelmed by their responsibilities and were rude at times."

Pros: "Food as requested: Great Entertainment:great Crew: Nice 16 hrs flight didn’t seem boring at all"

Pros: "Good service upon check in and in flight."
Cons: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."

Pros: "I love God Father Trilogy. And Emirates has all of it !! Just amazing. And there are also another series like Marvel & Fast/Furious etc. I want actor series like the movies that DiCaprio starrs."

Cons: "Not able to select seats during online checkin free of cost."

Pros: "I am pleased to travel and thanks to Emirates."

Pros: "The ICE entertainment program & the food"
Cons: "my TV screen didn't work"

Pros: "Food and entertainment"
Cons: "Tiny seats. No leg room. No storage under the seats."

Cons: "I requested the waiter(Asian) to serve me a non-egg breakfast if there were any remaining. He curtly told me that if I had not pre-booked the non-egg breakfast he could not provide me. Few minutes later I made the same request to another waitress and she quickly provided me the non-egg breakfast."

Cons: "There were not proper announcements for delay of flight. Flight moved from gate while overheads bins doors were still open, lots of passengers were still standing, walking in the aisles. Even though I told Steward not to wake me for the meals but still I was woken up 3 times for two serving of meals."

Pros: "Food, comfort, service all excellent! Hands down best 8+ hour flight experience vis-a-vis other airlines."
Cons: "While there was much in the way of options for entertainment, navigating the system & touch screen was a pain. Often the mouse doesn't follow your touch and you end up clicking things you didn't mean to click + having to press multiple times."

Pros: "Food"
Cons: "None"

Pros: "They still catch my attention, and while traveling with them I continue to enjoy this airline."
Cons: "As per my Oslo - Dubai review (read there for more details), they cancelled my flight, put me on a flight a day later, and then left me with the bill and the inconvenience. This was the connector out of Dubai and back to Johannesburg. I've flown with them many times and I've picked up one or two small cut backs they've made like no hot towel when you get onboard, only before your arrival, and the meal seems a little more slimmed down (but still pretty tasty), They used have one or two extras which they've now taken away. Not sure why?"

Cons: "I like the seat is wider, more leg room. It's quite silent compare to 777. I also feels it's spacious compared to 777."

Pros: "The environment was good and clean The food was on time and fresh"

Pros: "Every thing was ok.but not excellent"
Cons: "Specially for getting down from the plane we had to use stairs that is not good specially for senior citizens."

Pros: "I love Boeing 777s."

Pros: "Hi nice flight"

Cons: "Thy did not hv service on demand in First Class. So had lunch at 10.30 am"

Pros: "Excellent cuisine and wine/beverage. Excellent seat layout Excellent flight attendant service"
Cons: "Some issues with in-seat entertainment systems (some movies did not play properly)."

Pros: "The in-flight entertainment was good, with many, many options to choose from. The headphones provided were certainly more comfortable than anything I have experienced on other airlines."
Cons: "The boarding process is chaotic. Especially so in Dubai. Moreover, they do not allow a laptop bag in addition to the normal carry-on baggage. Every other airline I have flown allows this. What is even more frustrating is that a women's purse is allowed, so I saw women carrying giant bags with their laptops, etc. in those bags, whereas I had to stuff mine into my carry-on briefcase. This is not normal (as in, other airlines allow it), is not mentioned in the ticket, not mentioned while given the boarding pass, BUT is strictly enforced at the very last minute right before entering the plane."

Cons: "Piece of checked baggage was lost en-route. It took 2 hours to get through customs in the middle of the night because after we had already filled out all information regarding piece of luggage with one baggage counter employee. Japanese Customs refused to let us through due to "unaccompanied baggage" since the piece was lost by the airline and had us go back to another baggage employee who couldn't grasp that we already went through the process and had no clue what to do."

Cons: "Be sure to take your own water bottle with you on this long 14 hour flight. Both directions it seemed that the company approach to beverages was to serve as little as possible, perhaps to keep people out of the bathrooms. But the cabin air was so dry I could barely swallow at times one way drinking only what was provided, but the other way I noticed that my jet lag was greatly reduced when I carried and consumed an extra liter or two above what was provided. At one gate the security crew asked me to dump my water, but I had a small empty bottle with me that I could fill up at the spigot near the bathroom on the plane as needed."

Pros: "The A380 was much more comfortable way to fly than the 777"
Cons: "I disliked the food"

Pros: "Screen was not very sensitive and arrow swipes did not always work. I was constantly switching between handheld and touch screen to switch movies or make selections"
Cons: "Touch screen problems . See above comment."

Cons: "Could not get comfortable and (while it doesn't reflect on the airline) all the screaming children I could have done without"

Pros: "I watched movies the entire time."
Cons: "I didnt like that i had to sleep on metal chairs at Maldives outside airport. My layover was 11hrs and 35 mins and enirates didnt accommodate me at all during the wait. Not even a meal voucher. Talked to a guy named Ishmael Shinad and he was beyond useless. Wasnt the happiest person on flight."

Pros: "Airplane was amazing and the aurlines crew awesome"
Cons: "Nothing"

Cons: "Boarding was 'mediocre' due to the air crash earlier in the day, led to a gate change and various chaos. Great staff through, so not really so bad and totally understandable...."

Pros: "Entertainment was top notch. Wasn't bored"
Cons: "Food could be less processed / more drink service"

Pros: "nice plane , good crew, on time,"
Cons: "I booked 2 tickets way over 6 months in advance for our honey moon and they did not sit us together on our 8 hr flight to milan. I always hear how people get complimentary upgrades in such a situation. Apparently not for us."

Cons: "Vegetarian meal options were scarce."

Pros: "The polite behavior of cabin crew."
Cons: "In flight EK 231 dinner is served for passengers at early hours 3.30 after taking off from Dubai. I personally feel this meal is unnecessary as people would have had dinner 3 or 4 hrs earlier."

"Had a crying baby the whole flight. When we arrived at the gate we had to wait for the gangway."

"Don’t give me a chair that can’t lean back. I got one in both legs of my flight. And I know I did not select those seats."

Cons: "Headphone availability"

Pros: "Boarded plane back to front once Priority members boarded. Overall staff and Pilots were great. A quick flight of 75 minutes. Tea, coffee or water provided along with a small snack. Smooth flight and only minor delays which were handled in a timely manner."

Cons: "Enforcing covid restrictions"

Pros: "Short flight good crew"
Cons: "Better seats and comfort. Better plane and at least a much more cleaner plane. These air planes are showing their age and need a refresh of the cabin."

Pros: "Middle seats not booked. Cabin very clean, bathrooms kept tidy throughout trip. Very friendly crew. Appreciated cold drinks and selection of snacks,"

Cons: "Customer service, the app defies the laws of physics, it blows and sucks at the same time, and email says expect a reply in 3 weeks. United thanks you Delta, they just gained 2 new customers!"

Cons: "The one member on the crew team was rude and harsh. Very poor customer service skills."

Pros: "I was moved up to comfort instead of main cabin."
Cons: "The wifi didn’t seem to be working on the flight even tho it said it was equipped."

Pros: "Crew was wonderful"
Cons: "For this COVID to be over"

Cons: "We didn't really have social distancing on board but it was as good as could. be expected"

Pros: "Good"
Cons: "Good for now"

Cons: "There should not be a pay wall around the internet in today's day and age"

Cons: "Felt unsafe. Guy with guns and how delta employees handled it blew my mind!"

Cons: "Better choices for food"

Pros: "No entertainment on the plane and plane was very small..."
Cons: "Explain flight situations better.."

Pros: "Crew is amazing!"
Cons: "The Plane!"

Pros: "we could not get a seat until we arrived at the airport."

Cons: "The DCA airport was having some problem. 1.5 hours late. Not very good."

Cons: "The flight was an hour and a half late."

Cons: "Best option across the pond"

Cons: "Flight was delayed due to crew not being available."

Pros: "Crew, as always, excellent. The people of delta are what keep you coming back."
Cons: "Flight was delayed (for no reason) for more than two hours, with no speak whatsoever about it"

Pros: "The male in the crew was fantastic!!! As always love the entertainment options."
Cons: "Uncomfortable. Stuffed between two large men."

Cons: "I’m tired of Delta gate agents “requiring” those in Main cabin 3 gate checking bags!! Both legs of the trip it came to a point they said it’s mandatory to gate check all remaining bags. We get on board and there’s plenty of overhead space. Even a flight attendant mentioned how empty the bins were!"

Pros: "Every one but the gate agent at Detroit going to Seattle at 7:40 loading time on 4-11-19. She was mean and curt and would not get my seat corrected I had to sprint for at least a mile to even make it. We landed the same time they were boarding"
Cons: "The attendants on the Detroit to Seattle flight suggested I go talk to the gate agent to get my seat corrected. They said the flight was not full. So I did. To be greeted again by the mean agent you told me to take my rear and get it on the plane that the attendants didn’t know anything"

Cons: "The check-in process was abysmal. The crew gave poor guidance delaying my ability to check in my bag, then refused to check it. They then told me to cancel my skymiles flight and purchase a new ticket. I was able to check my bag at the gate. Show up 2 hours before to account for their incompetenc"

Pros: "Seats were comfortable. On time. Entertainment was outstanding. Made the trip “fly” by!!"
Cons: "Nothing."

Pros: "Not comfortable a little but scary on the flight to Detroit. Way better coming back to Denver"

Pros: "Lots of in flightentertainment options"

Pros: "I like flying delta. They always serve drinks first"
Cons: "It’s such a long flight. Not your fault."

Pros: "The on flight entertainment was good"
Cons: "Sleeping was too uncomfortable"

Pros: "The inflight entertainment options were nice, I enjoyed the flight status option, and the USB port was very helpful."
Cons: "Three hour delay due to wiring issues, cramped seating that made it impossible to get even the most basic of maps, and our flight attendant was upset that we didn't notify them that we were vegans in advance. We didn't know that they had vegan options, and weren't upset about not eating the in-flight meals. She was much more upset about it than we were and it made me uncomfortable refusing the food that I knew I couldn't eat. Other passengers even asked us if we had eaten anything. It was almost embarrassing."

Pros: "The nice staff and entertainment options."
Cons: "I usually fly delta and have a great experience - unfortunately my flight from Detroit to Seattle was not. To start off, i was flying with two other people and we were not able to get seats together, and the whole seating process with delta is really difficult even when I had called weeks in advance to see if they could try and seat us together. I understand with main cabin tickets you can only choose your seat as you check in, but it would be nice to be able to request seating with a person/group you are flying with. I was placed in the very back row of a busy flight, and noticed that the horrible smell from the bathrooms which made it unpleasant. As said above, I normally have a pleasant experience.. but being a delta sky member I feel as though i do not really receive any differences as to a non-member. I hope this review helps for the next customers! Thank you."

Pros: "Flew premium economy/delta comfort + and was a great flying experience. A taste of business without the $3000+ ticket price. Food was excellent, a huge step above economy. Extra comfort with wider seats. And priority boarding as well. This was more like premium economy that you get with European airlines. For long haul flights, well worth the cost. Flight was delayed 2 hours, but Delta had their own special route in Shanghai airport to bypass a lot of the crowds either transferring or checking in for fight. I wouldn’t have made my connecting flight if they hadn’t. Plus my checked bags went straight thru to my final destination in china,n instead of having to pick up and re-check them in Shanghai."
Cons: "2-hour delay causes me to almost miss my connection. I know some passengers had to be transferred to different flights which they almost missed."

Pros: "The Delta Help Desk at the airport was actually pretty helpful for the times I had to use them."
Cons: "Flight was delayed....3 times(more?) from late at night to early morning the next day. Delta Help Desk rescheduled me and got me a room at Howard Johnson’s for the night. Called HoJo’s to confirm they had non-smoking rooms available. Got on the hotel’s shuttle bus and the driver announced that HoJo was full and all voucher holders would go to Rodeway Inn but those without vouchers would go to HoJo....huh!?? Called HoJo and the same person I’d spoken to 20 mins prior said it was correct, that Rodeway was a sister property. The Rodeway Inn Metro Airport is pretty disgusting. This is my opinion after coming from remote Mexico and extensive travel in Africa. It should be torn down. Delta/HoJo should not send customers there."

Pros: "Swift travel!"

Pros: "Newer plane, even though it was a short flight there was a choice of movies and tv shows. Crew was very nice."

Pros: "Even though we were in the very back row, we did not experience a foul smell from the restrooms. This was a very nice relief. It is bad enough that the seats don't recline and there is no window in the very back row but prior experience with the added nausea of foul restroom order has been a serious insult to injury. In this case there was really minimal odor. Also since we are traveling as a family we are very happy that we were seated together. We have experienced the past that sometimes our seats will be fragmented and that creates major challenges when you are traveling with young children. However on this particular flight the ride was rough during both takeoff and landing, a lot of side to side shimmy. Also the cabin pressure varied quite a bit during landing causing all the kids to complain about some discomfort in their ears."

Cons: "Its a 3.5 hr flight. No charging outlets available. Food options very limited by the time they got to me, row 26. No in -seat entertainment screen. Hard seats."

Cons: "When I bought my ticket last Nov , I paid extra to select seats, only to discover no aisle seats available for the 15 hour flight from LAX to Guanghzou. I tried many times to call CSA LA office using toll free and regular number, but could never speak to a human. Last November 7 I missed my flight home due to the Thai King's motorcade causing the road I was on to be closed for more one hour. I arrived at the CNXairport nearly one hour before the scheduled departure time, only to find CSA check in counters already closed. CSA Bangkok made me pay for a one way ticket home on Nov 8 even though all 3 flights were not full. I arrived well I'm advance and checked in. CSA began boarding 30 minutes before the time shown on my boarding pass and closed the aircraft doors shortly aftethe boarding time listed. No wonder I missed my Nov 7 flight! I wrote CSA LA a letter including the receipt for the one way ticket and requested a refund or at least a reply or home call. I never received a reply. I have flown CSA/Delta from Detroit, MI to Chiang Mai, Thailand 5 or 6 times in the last 3 years. It seems they don't care about customer loyalty. In the future CSA will not be my first choice and I will pay somewhat more to fly another airline."

Pros: "Nothing..there was literally nothing that I liked about this flight. The gate clerks were helpful."
Cons: "Sooooo many things......there was NO PILOT!!!! Delta knew this 30 minutes before my flight landed and yet Delta did not post or communicate that the flight was going to be delayed and then ultimately cancelled because there was NO PILOT. Of course when they scheduled the flight for the following day not only did they not have a full crew, they had NO PLANE. On the whole, it was pretty terrible."

Pros: "The crew was nice and friendly and the plane was half empty."
Cons: "When are the Airlines going to start serving a decent coffee on board? It does not matter Delta is now serving Starbucks. Something they do that messes up the whole thing, probably overheat for too long."

Pros: "Flight attendants were super."
Cons: "Delta is just another cattle car"

Pros: "Plane was clean, attendants were friendly, and food was fine."
Cons: "I had a flight from Detroit to Montreal. Tried to check in and DTW was not a choice on the westjet website and so I physically could not check in. I realized the flight was technically operated not by WestJet, but Gojet. Went to Gojet's website and was told that Delta took care of all of their ticketing and such. Went to Delta's website, entered my ticket number and card number but I was not in the system as I was given all WestJet info (not Delta's). Luckily the baggage check in people figured it all out."

Pros: "Trip and flight crew excellent!"
Cons: "I understand that they couldn't deliver luggage during lightening, but my luggage and clothes were soaked!"

Pros: "The crew were incredibly friendly. The copilot helped me gate-check my bag before he boarded when the bag didn't fit into the overhead bin."

Pros: "The flight attendant was pleasant"
Cons: "As usual, Delta regional jets with recurring mechanical problems change of planes, change of gates delay take off etc. This carrier has become a nightmare on this Detroit to Kalamazoo leg."

Pros: "Flight was quick, Crew was friendly"
Cons: "Plane was older with no power connections"

Pros: "It's good to flight public transit long time I'm the food is really bad pouring food"

Pros: "The audacity of your gross negligence in a time of global pandemic."
Cons: "Any semblance of social responsibility or ethical behavior."

Cons: "Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach."

Pros: "The food was excellent, and the crew was nice"
Cons: "There was a delay on the boarding and they didn't provide a reason."

Pros: "There were many comforts to the plane even in economy."
Cons: "There is little leg room in economy for someone over 5’11”"

Pros: "Entertainment on Detroit flight was great as well as the seating, food, and crew.."

Pros: "So very comfortable with lots of room. The mattress pads for the seats were a nice touch."
Cons: "Food was mediocre."

Pros: "there is a big amount of space between the rows making sitting very comfortable"
Cons: "lack of ventilation above the heads"

Pros: "Great service, great crew! If available, will choose Lufthansa for my next flight! Friendly crew, smooth flying, great entertainment choices."

Pros: "The flight was smooth. The timing of the flight arrival and immigration was perfect. More than enough time to clear that process. The airline crew on board was professional and pleasaht"
Cons: "The seating was very close. Not enough room to sleep comfortably."

Cons: "Connection very very tight and stressful Had to run to connecting flight and just made it by <1 minute"

Cons: "Boarding was a zoo as the system was down -not very organized either. There was one crew member who was extremely rude and even as people boarded by her section did not greet people. Skipped a few rows with drinks and then told them there was no time to bring even a glass of water. Fortunately another crew member (who we also asked as they went by) brought water to those she had skipped who wanted it. My TV monitor was not working. Aging planes - need a thorough cleaning. The announcements were garbled and very difficult to hear."

Pros: "Crew. Courteous, engaging and supportive, of-course with a smile."
Cons: "Nothing on this flight"

Cons: "WiFi didn’t work most of flight and when it did required payment."

Pros: "Crew friendly"
Cons: "Waiting in the line long then expect"

Pros: "Very pleasant experience. Seats were comfortable! Nice to get a pillow and blanket at each seat. Also that the tv had a space for a USB plug!"

Pros: "Crews were very friendly"

Pros: "Flight was on time, boarding went smoothly. Seats not too comfy, knee room seems to be shrinking with every flight (transatlantic routes mostly)."
Cons: "I like wathcing European movies (German, French, etc.) when flying LH, but unfortunately they rarely have English subtitles."

Pros: "Great business class seats. Plenty of room and comfortable."

Pros: "I arrived at my destination completely unstressed."
Cons: "Security checks, but this is unavoidable"

Pros: "The temperature was moderate, not as cold as ususl. Stewards were very nice."
Cons: "Our seats were at the very back and the flight was quite bumpy at times. It left a bit late due to passengers not showing up and having to remove luggage. They wouldn't allow my husband to use his backpack as a personal item he had to count it as a carryon despite others having more carryon items."

Pros: "food, entertainment and most of the crew was great"
Cons: "Early boarding and then got yelled at for showing up 3min after official boarding time on ticket. no air vents for each seat. massive heat in airplane while waiting for taxiing"

Pros: "Everything. The flight was great and the staff were awesome. Thanks Lufthansa."
Cons: "Nothing, all was great."

Pros: "The service was fast. The employees were kind."

Cons: "Food on flight Detroit - Frankfurt was terrible."

Pros: "Crew was very helpful."
Cons: "Food for Indian vegetarian meal was very poor. Idea of chickpeas in transatlantic flight is not good! Crew did help out and offer another option!"

Cons: "the flight info was off"

Cons: "entertainment was not working! the flight to Frankfurt was late and I missed the connection to rome! crew told me to run for the connection but ad the gate they told me they had already put me on a later flight! no need to run like crazy across the airport if they had me already booked me on a later flight! missed my train connection in rome to bari...asked the airport lufthansa rep. to put me on a flight to bari but they told me they couldn't do it although there was a flight available!"

Pros: "Nothing"
Cons: "Airlines Front desk delay, long boarding , poor food"

Pros: "WiFi on long flight from Detroit to Frankfurt"

Pros: "Service is outstanding in economy and puts US airlines to shame. Lufthansa is the best way to fly to Europe."
Cons: "Clearing passport control in Frankfurt is very slow. The setup is not very good for a world class airport. You need to give yourself at least an hour."

Pros: "Seat and service on board"
Cons: "It was difficult to watch the movies. Some of them were stuck and couldn't be played. Only after a while they "unlocked"."

Pros: "Tans it time to Amman is too long and that is the most distressing"

Pros: "Comfortalble trip"
Cons: "Boarding delay"

Cons: "Not well organized and food is unhealthy"

Cons: "My wife has an I797 document. Lufthansa didn't recognize it and I had to book her a business class flight on Qatar airways."

Pros: "The Lufthansa flight and crew were fantastic. Nice plane with amenities. It was far better than our return flight on Air Canada."
Cons: "My return on Air Canada."

Cons: "Being asked, when other passengers were around me, how much money I cary with me. This is a dangerous thing. I don't know whom I travel with, and I felt at risk knowing that other people know how much cash I have with me. Plus, the money were counted on the passageway to the plane, with people walking by. I strongly believe that you should change the method you ask and check passengers for cash. I heard other details that I shouldn't hear from another women who was also checked. What I ask is PRIVACY."

Pros: "The short flight from Naples to Munich on Lufthansa was comfortable and the seats were roomier with more leg room than on other airlines I've been on recently."
Cons: "Why I had to fly from Naples to Munich and then down to Zurich to take an Edelweiss flight (Swiss Air, horrible), is beyond me. Poor routing, plus, the Edelweiss flight took 10 hours to Tampa. My family flew from Naples to Paris and from Paris to St. Louis, Mo. in SIX hours. The four extra hours were excruciatingly long in cramped seats."

Pros: "The check in process was fast"
Cons: "All the flight were bumping and landing felt very dangerous"

Pros: "Most of all."
Cons: "The headphone connection method. It is difficult to replace the headphone w/ your own because the connector is located deep in the headphone compartment and you cannot see it in easily. As far as you use the built-in headphones, no problem."

Pros: "The flight from DTW to FRA was made that much better by a particular flight attendant who actually remembered it was my first time flying. She checked with me personally as we were disembarking in FRA to see how my flight was. I unfortunately did not catch her name, but she was the highlight of the flight. If I fly again, I will definitely fly Lufthansa for flight crew like her. I skipped the evening meal as I was feeling unwell, but I had the breakfast. The fresh fruit, and especially the watermelon was delicious. There just wasn't enough of it."
Cons: "The seat cushion was rather stiff and made the 8-hour-long flight just a tad uncomfortable."

Pros: "On time and friendly crew"
Cons: "Seating"

Pros: "The food was good and the crew members were very friendly and caring."
Cons: "My flight was delayed by about 2 hours but we still made it to Germany with enough time to catch the Moscow flight and check out the duty free stores."

Cons: "Poor cabin crew behavior. Gate agent kind of reprimanded passengers to carry only one bag to cabin almost shouting at people in Frankfurt."

Pros: "I was travelling with small kids and I was asked t be boarded as first one. Therefore myself and kids were not required to queue"
Cons: "As I was with two kids when doing checked in I was not able to have three seats next to each other. I was required to negotiate in plane with another passenger to change the seat"

Pros: "The live streaming of the NBA finals game on the flight was excellent."
Cons: "The check in process was incredibly inefficient. I have never had to wait so long to check in my bags. The attendants were chatting and laughing while not helping customers and customers were unfairly taken from the middle of the line to jump the queue."

Cons: "Transfer gate is too far away"

Pros: "Boarding process, food and entertainment were excellent."
Cons: "Seats seemed a little small, even for economy."

Pros: "Everything"
Cons: "Nothing"

"No in-flight refreshment apart from water/juice as standard. Seats were mediocre in comfort, legroom was barely sufficient."

"Food could be much better."

"Very nice experience with Finnair, especially transatlantic flights. Professional crew, excellent service, scheduled on time, headache free environment, very clean and looks like new airplane. Only positive emotions. However, the aircrafts on domestic or short range flights look outdated, and definitely there is room for service improvement."

Pros: "Nothing"
Cons: "Snack and some complimentary wifi or entertainment"

Pros: "The lie-flat seats were just great ."
Cons: "Storage space should be made available beside the seats , especially during take-off and landing. There is none right now , and that's in Business class."

Pros: "Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company"
Cons: "Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink."

Cons: "Could be better, say, like with Singapore Airlines.."

Pros: "I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now."
Cons: "Service, staff and food."

Pros: "it was on time"
Cons: "it was a poor food choice again."

Pros: "Service good. Staff good"
Cons: "Very cold at night"

Pros: "Environmentally mindful with some packaging"
Cons: "There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts."

Cons: "The time. Ity was very delayed. Almost lost my last connection."

Pros: "The meal that they served was great."
Cons: "The leg room for someone that is 6ft 4in is not the best."

Cons: "Late takeoff caused me to miss connecting flight from helsinki to Tallinn"

Pros: "The ease at which the check-in and boarding was done"
Cons: "Nothing"

Pros: "I was very satisfied by the flights by Finnair - kind personnel, good food, on time flights."

Cons: "long waiting time in the bus before the flight"

Pros: "Great service, staff and punctuality"
Cons: "They changed the plane & seats"

Pros: "I flew in economy. 9+ hours from ORD to HEL. The seat was average size. We were provided with a pillow, blanket and headphones. I did not use the in-flight entertainment, which was on an LCD screen. It was warm, so i didn't use the blanket. I also brought a neck-pillow, which is vital on overnight flights. They served a full dinner shortly after takeoff: I had meat lasagna which wasn't that bad, along with corn, a roll w/ butter, two saltine crackers with decent cheese and a chocolate pudding. Upon waking, I ate the breakfast, which was scrambled eggs and two sausages and a roasted tomato, a roll with butter, fruit cup and orange juice, coffee on the side. All pretty good, it was nice to have a meal before deplaning in Helsinki and waiting to get through passport control. Attendants on this flight were quite friendly. Check-in was run very efficiently. No problems with luggage. All in all, a real bargain price, and I got more than I bargained for."
Cons: "As for the downside, I had no significant disappointments on the long leg of my flight on Finnair. I hope my return flights will be just as good."

Cons: "Toilets were gross."

Pros: "The Finnair representatives at the airport were incredibly nice and helpful."
Cons: "I never made it on the flight because I booked through airfare.com which gives no warning or notices that passports need to be valid for three months after a flight to France. I ended up spending hours on the phone with them constantly being yelled at by their customer service reps."

Pros: "My luggage was found and collected and transfered for me by Phillipines Airlines staff at Hong Kong airport."

Pros: "It was a very smooth fly,enough space to sit,great staff."
Cons: "The entertainment TV is very low quality ,bad sound and very poor choice of music.One in the front of me didn't work and I used one beside me..I don't take it too seriously,but that is what I experienced and noticed."

Pros: "Movie selection ok."
Cons: "Minimal coach legreeom even for an average-height passenger."

Cons: "I don't understand when a reason for flight delay is no aircraft. Wasn't it a scheduled flight? The €8 voucher is only enough to buy one glass of juice."

Cons: "Seats were too closely spaced. Like a coffin. Will probably not fly Finnair unless the price is next to nothing."

Cons: "Huge lines at the airport for check in and drop off of lugagges. Apparently finnair hasn't heard yet of automatic check in and drop off. After that long wait for boarding and flight delayed. Very little information."

Cons: "Could not watch any video on screen. Crew tried to reboot my and my partner's screens but they did not work for the 9-hour flight."

Pros: "Crew was fine"
Cons: "Seats are uncomfortable. They lean too far back too so that if the person in front of you is reclined all the way, you're quite uncomfortable. I was able to view the TV screen in front of me better than my own because the person in front of me was completely reclined."

Cons: "Touch screen TV harder to switch channels/choices. You either touch hard or harder on screen (mostly few times)."

Pros: "Crew was fine"
Cons: "Our luggage never made it to Rome, our final destination. So now we have no change of clothes - for the next 2-3 DAYS."

Pros: "Because of the delay taking off and refueling, they provisioned for an extra meal service. Choices were limited, but the food was decent. Crew was generally cordial and efficient. Even though there were only 13 empty seats, they made an effort to find us a place with an empty seat between us."
Cons: "We were stopped and grilled by AA personnel as if we were potential terrorists, even though we had TSA Pre-check clearly listed on our boarding cards. flight was 1 hr delayed boarding. Since the plane was a 747 and there were stronger than average headwinds, we had to stop in Bangot to refuel. Net result: 2 3/4 hr late arrival."

Pros: "There was a flight attendant who was perfect for his career-absolutely the best ever on the Rome to Philadelphia flight-a tall, African American gentleman. So accommodating and friendly!"

Pros: "I liked most of service except seats space with economy . it was impressive to see Scandinavians and Korean flight attendants cooperate each other . Both of them were gentle ,kind and nice !"
Cons: "The e ticket info didn't accord with the real ticket info such as gates so if you don't check out the bulletin board properly , you may wait in wrong gates but not that crucial. It's always about the airport problem with crowded passengers or in size not aeroplane. Everything is about time control . ICN is quite large in scale so I couldn't use duty free shop due to so many passengers and the spacious hallways even though I had 2hours . perhaps you gotta presume it as 3hours for enough time . so I had to throw out my lotion or moisturizer at ICN .pfff I wasted my money :p"

Pros: "Polite crew.. 2 meals.. very smooth overall"
Cons: "Not enough leg room.. had to physically climb over neighbor to get to the aisle"

Pros: "Courtesy of staff was top notch"
Cons: "Older plane. Entertainment system very dated poor screen quality."

Pros: "Loved the flight attendance!! They were friendly, witty and flexible."
Cons: "Nothing"

Cons: "Crew members were almost non-existent. Saw them beginning and end of flight only and this was not even red eye flight. Food quality was very poor for premium seating. Many on board had to approach flight crew in back of cabin to get something to drink throughout he 10 hour flight."

Pros: "We got there"
Cons: "No way to get seat assignments until 4 hours before flight"

Pros: "It was not Finnair it was all British airways."

Pros: "The flight was operated by Iberia. The crew was very good, the flight was on time and it was a comfortable flight. It was not a full flight (either way to or from Madrid) and there was plenty of room to spread out and sleep which was nice. The entertainment system was great with many options from TV to movies to games and music. The food was only fair but included a meal and a large snack. I will definitely take this flight again."
Cons: "nothing to dislike about the experience"

Pros: "Everything was top class!"

Pros: "Friendly flight crew made me feel very welcome . Food and drinks service was excellent, nice choices. Movie selection was vast."

Pros: "Lenght of flight"
Cons: "Babies crying :("

Pros: "Great service. Comfy seats."

Cons: "Very old plane No leg room No tv Grumpy crew Over an hour delayed"

Pros: "We finally landed safely."
Cons: "Sat at gate 4 1/2 hours before 9 1/2 hour flight. Never heard how problem was resolved. Very bumpy ride."

Pros: "courteous and helpful crew, easy calm and efficient boarding process, with a announcer who spoke CLEARLY, slowly and loud enough to hear, more comfortable plane than the AA plane I took to get to Paris."
Cons: "In flight entertainment really inferior to other airlines, food mediocre, but adequate. But good service is paramount and your crew was good despite many challenging customers."

Cons: "A lot of turbulence. Only paid food offerings. From gate took 10-15min bus drive to plane No entertainment"

Cons: "Trying to get through airport security was an unorganized clown show with them herding groups of passengers back and forth between airport terminals resulting in many people almost missing their flights because the lines just weren't moving. Once on the airplane, the international flight had TVs in the ceiling in the row playing one in-flight movie (what is this 1995?). American is such a terrible airline. The old US airways, Lufthansa, and British Airways, are way better international flights every time I've flown with them. Personal entertainment at your seat for each flight (i thought this was standard on all international flights in the past like 10 years) and more food and drinks throughout the flight."

Pros: "The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada."

Pros: "Crew was great, there was nobody sitting beside me so that was a big bonus. Smooth flight and the wine was pretty good."

Pros: "Generally flight attendant was nice and efficient. Excellent service and"
Cons: "Food was poor quality. Sometimes water taste like bad tap water. There are very nice crews but some of them are not. Some flight attendant bumped my knee a little when she passed by but didn’t care or noticed."

Pros: "Flight was confortable and crew was great we even arrived slightly early."
Cons: "One of the onboard meals was literally cup noodles with sides."

Cons: "Person sitting next to me brought on four bags and over head bins were full. This merged into my space which is too small to begin with. Boarding should control how much is brought into plane. Need more space. Airline travel is no longer fun. I wish the air line CEOs would ride in economy every once in a while."

Pros: "The $20 food voucher that was quickly offered shortly after the delay was announced."
Cons: "Subsequent announcements were confusing because notices were inconsistent."

Pros: "My postponed flight was fine and flight attendants great."
Cons: "I missed my original flight because there were no staff at BWI airport counter or secret Air Canada office 55 minutes from flight time. Flight was delayed 35 minutes, but no way I could check a bag or get to gate."

Pros: "Why Canada created a ridiculous process that requires a $7 payment for transmitting in Canada is beyond me. I hope they realize they are impairing the competition of it's own national airline."

Pros: "The price."
Cons: "When someone has a terrible experience with a single individual it's just an anomaly. When it came to our experience it's easy to see that it's systemic and come from the top down in that company. The lack of customer service training is apparent. It was rampant and the overall feeling was just plain rudeness exuding from every team member. I'll never fly Air Canada again."

Pros: "Nothing!"
Cons: "Flight canceled due to mechanical problems. Out of 4 agents at desk at airport only one knew what to do in case of a cancellation. They all stood around eating raisinettes! Unprofessional, lack of training, lack of planning (why wasn't another plane sent). One agent was going through the line giving out a phone number to call? Why weren't they trained? I called and thankful I was up at the desk so I could tell the agent what to do from the lady on the phone! Lost a day on our already short Christmas visit with family. Would love a refund!"

Pros: "Air Canada Cancelled the flight, which would have been ok, but their representatives left the airport instead of sticking around to help people reschedule. Their phone line was flooded with so many calls that you couldn't even stay on hold. And their email service takes at least 24hrs before you get a response. So effectively the entire airline was unavailable, even after canceling many people's vacations. I'll never fly AC again."

Cons: "Food was terrible, plane was freezing"

Cons: "Delays both on Det to Toronto and Toronto to Kingston"

Pros: "The beef and rice meal was really delicious and there were some good movies available for viewing. I enjoyed the cup noodles given during the flight."
Cons: "The USB port only worked for a few seconds at a time so my mobile phone would not charge in either my screen nor my neighbor's screen. Luckily I had my laptop to plug my phone into. During lift off I found someone's used headphones and a candy wrapper along with my neighbor's magazine's in my seat pocket."

Pros: "Crew"
Cons: "Couldn't rate entertainment- there was none - none expected"

Pros: "Our flight attendant, Aaron, was wonderful"
Cons: "Everything else was awful....I was taking an international flights, so arrived at the airport 3 hours early, as specified. There was no attendant at the desk until 1.45 hours prior to boarding. We almost missed the flight, and as a result, the connection to London. If possible, I will not fly air Canada again"

Pros: "Crew attitude and faster flight than original plan"
Cons: "Movies and food"

Cons: "There was a screaming child and nothing was done about it the entire flight."

Pros: "The flight itself was fine- comfortable with nice amenities and a professional staff."
Cons: "My first flight was late then cancelled, then replaced by another. That one was late too and made me miss my connecting flight. I had to spend the night stuck in the Toronto airport with nowhere to safely sleep and my late arrival meant the entire first day of my long planned vacation was ruined. I was supposed to get to my destination around 10 in the morning, instead I arrived around one in the morning the next day. All I got from Air Canada for this trouble was a $10 meal voucher for airport restaurants that cost $25 and were closed during my stay."

Pros: "Excellent entertainment system."
Cons: "Left almost an hour late."

Pros: "Smooth flight, excellent pilot"
Cons: "Huge delay, missed connection"

Pros: "The crew is very good. Food was good. It is a short flight but I think it was good."

Pros: "Crew was moderately attentive"
Cons: "Boarding at the Toronto airport was an absolute mess. One of the "gentlemen" scanning tickets was moderately rude to people waiting to board. Which I mean, I get it, it's a rough job, but dude. I don't wanna be here any more than you do. Stow the attitude and scan the ticket. The food was eh, but that's all airline food. There isn't much space between seats so you're bumping elbows most of the ride, and during a 13 hour flight, that gets old real quick."

Cons: "Was delayed so long I almost missed my connecting flight."

Cons: "Staff was useless. Made all international connections via my cell phone."

Cons: "Flight was cancelled and they did not bother to inform us! Ended up flying on United and arrived 6 hours later than planned."

Pros: "Good flight"
Cons: "Food choices"

Pros: "Affordable flight, helpful crew and convenient booking"
Cons: "Somehow meal preference did not get sent to air Canada and being vegetarian I had nothing to eat. The cheap cup noodles and sandwiches with eggs and meat were not an option."

Pros: "Most of the crew was nice"
Cons: "I hated the breakfast food. One of the flight attendants pushed me when I was leaning in my seat to see something ahead of me. I thought that was very rude. She could have asked me to move."

Pros: "Smooth take off and landing."
Cons: "BOARDED LATE AND IN GATES VERY FAR FROM CHECKING. The (solitary) crew member did not speak French. Everything she said in French was unintelligible- very offensive (and disturbing) for Francophone passengers such as myself. And for a Canadian carrier- This shows no respect for our pluralism. When we book online and try to pick priority seating, then find out that the plane is so small that the 9th row means 9 out of 12 or something, this feels like a con. Especially when we pay extra. Stop making people pay for seats that don't get them any priority boarding (Zone 3!) and offer no real advantage."

Pros: "I like every thing about that flight it was my best flight going to Jamaica.thanks again for such an awesome flight."

Pros: "Good fight and crew was very good."

Pros: "Steward was funny"
Cons: "Small plane, wasn't told ahead of time that there was no carry on luggage and I had lap top I had to carry on and expensive camera equipment that had to be checked, would not have taken this flight if I knew this ahead of time."

Pros: "Overall not a bad flight. Comfortable enough, good movie options. Food tasted could, but did not agree with my body."

Pros: "Nothing really."
Cons: "The fact that 10 minutes before we were suppose to originally board the staff at DTW was trying to get people to give up seats because they oversold the flight which should have taken care of before that. It also doesn't help that the flight was late arriving and unboarding so that it could be reboard by new customers and updates were unhelpful and useless when attached to the plea for someone to give up their seats. 0 out of 5 stars...would NOT recommend."

Pros: "They had brand new film releases."
Cons: "I got bumped. Even though, I made my flight on time AND had chosen my seat over a month ago, air Canada decided to bump me from my international flight. I was able to get a seat but not the seat I would have chosen (I'm six foot, I can't sit by the window). Since it was so crowded, I couldn't stretch my legs or use the loo. Finally I PAID for the seat I was bumped from; no one can tell me when I'll get reimbursed."

Pros: "Everything but the seats. The food was alright but better than most airlines. No issues with my luggage at all."
Cons: "The seats are quote awful if you are tall, like myself. I'm 6'3" and 4 hours into my 13 hour flight, I was regretting my decision not to pay the extra $100 for a seat with more leg room. My back hurt for 2-3 days after the flight, and I got up to move around every 3 hours or so."

Pros: "I had upgraded to economy plus for my trip from Toronto and asked for an aisle seat. The plane was full so I was asked to wait till I was called. When they called me back they gave me a free upgrade to first class. I am a gold status United passenger so that may have had something to do with it but I thoroughly enjoyed myself. The crew was wonderful, the food was excellent and the entertainment was terrific. I totally appreciated the ability to sleep over the 13 hour trip in the bed provided. I have not had such a lovely experience in many years. I thank Air Canada for their generosity and kindness to me. Sincerely, Doryth Deisley"

Pros: "The crew was amazing. I have never been able to hold a conversation with a flight attendant before, but the staff was friendly and kind. I also love the entertainment, like the games. They had some decent games and it was fun to compete with other people on the plane."
Cons: "I didn't like the food too much, though. The quality was unpalatable: wilted salad, mystery meat sandwich, and cold eggs. Blegh. Also, I felt very cramped in economy. I rode other airlines that give slightly more leg room and on a 14 hour flight a little goes a long way. This one was just uncomfortable."

Pros: "My flight was delayed, and air canada staff worked hard to get me to my destination with a different connecting flight."

Pros: "ANA crew were cute, polite and kind. They even put me on an earlier flight. I'm glad it was operated by ANA, one of the world's best airline."
Cons: "Everything went so smoothly with my ANA flights. Nothing to complain."

Cons: "No vegetarian options were available for dinner or snack. Crew was extremely rude when I inquired about it, and I was not promoted to select a vegetarian option when I purchased my ticket. The breakfast was vegetarian friendly, but it was too disgusting to actually eat."

Pros: "Plenty of water was offered and fast efficient boarding and deplaning"
Cons: "I had no entertainment system for the entire 13 ½ hour flight and nothing was done"

Pros: "Friendly people who enjoy what they do well; make getting from point a to b as pleasant as possible."
Cons: "business seats too narrow, and too short. but I'm 6'5 and 350 pounds, and wear a 62 long suit; you can't design for such an outlier."

Cons: "Food wasn't great kids meals looked better"

Pros: "The plane was new and as a passenger I really felt that. Seats were more comfortable than usual, and little things like new touchscreen media players in coach and spaces to stretch your legs in were appreciated. The crew was solid, and food was decent. Video selection was surprisingly good."

Pros: "The seats were decent - not too hard and not too cramped."
Cons: "The food was awful. The entertainment system didn't work properly which is not acceptable for a 13 hour flight. The staff didn't seem to care - rarely saw them."

Pros: "Lots of turbulence, but I know it is out of airlines control."

Cons: "Leaving late due to an electronics issue started the ball rolling for near disaster upon arrival. Warning - unless you have more than 2 hrs on the ground at Haneda, do not takes connecting flight. You have to go thru immigration, get your checked bags, customs, and beat a 45 minute cut off by the airline in order for them to recheck your bags at your arrival terminal. We missed it, had to load onto the airport shuttle bus, unload at the domestic terminal - all without any instructions given by any anyone! WAY to much stress! Friends followed us one week later. Due to a late arrival in Haneda of over an hour, they were rerouted to a different airport costing a hotel stay, the shipping of their bags, and a bus ride the next morning. In all, it cost them over $450!!!"

Pros: "Very comfortable flight and the crew was very concerned about safety."
Cons: "There was no refreshments offered. Not even drinks!!"