Some of the flight attendants were rude and not very welcoming at all.
I missed my flight and was not able to rebook any of it, losing 600 dollars...
Sat on the plane on the tarmac for over an hour in the cold...
The wifi wasn't strong enough to download the app to watch movies on the plane.
The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client.
Incheon airport transfer has been always bad. Min 1.5h transfer time might be needed unless you are ready to run.
Nothing at all. It was hell and you should be ashamec ofhiw you treated me.
Everything. You have THE worst customer servive evet.
Excellent service and attention to detail. Flight Attendents were courteous, friendly and eager to please.
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