Awesome and helpful crew
Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location. Food was not good, and drink service was only done twice on 17 hour flight. It took an hour to start taxiing after we were all seated and left the gate.
The crew was very professional.
The WiFi was very intermittent and made the entertainment hard to watch.
Can’t think of a thing on this flight.
Delay after delay. Took way too long for de-icing. The storage compartmemt door got stuck and I could not get my bag out. The flight attendant blamed the issue on my bag. She claimed it was too big. It was not. I have carried the bag on several flights with similar planes, the gate agent slowed it on the plane as many have, and I had no issue opening and closing other compartment as I tried a couple after maintenance retrieved my bag.
Nice seats, very helpful staff at ticketing and nice crew
Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location.
Boarding and entertainment were good..
Over an hour delayed and unlesss you pay up the seating is very cramped
Landed in foggy night. Crew fantastic. On time. Cabin clean
My USB connector didn’t work
business class is the same as eco...very poor...LH aslo have regional line, much much better.
Crew was nice and I had a great flight with Iberia on my flight from Chicago to Madrid
I am 6 feet 180 pounds and I had absolutely no legroom was completely stuck in my seat can’t believe that a tourist class seat is this small with no legroom
Not enough place on board. Very poor company
Good multi media access and content
Crew was very helpful.food
Food was not upto the mark.
Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.
Thankful for coffee being served without charge. Not all airlines do that.
old plane, tight and uncomfortable
Detroit Metropolitan Wayne County (DTW) United States
Johannesburg OR Tambo (JNB) South Africa
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