DTW - PDX
Find cheap flights from Detroit Metropolitan Wayne County to Portland
Good to know
|April||Best time to beat the crowds with an average 16% drop in price.|
|December||Most popular time to fly with an average 15% increase in price.|
Average price round-trip
|$374||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from Detroit to Portland
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $182 or less one-way and $286 or less round-trip.
- The cheapest flight from Detroit Metropolitan Wayne County to Portland was found 14 days before departure, on average.
- Book at least 1 week before departure in order to get a below-average price.
- High season is considered to be November, December and January. The cheapest month to fly is April.
- Morning departure is around 147% more expensive than an evening flight, on average*.
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Top 4 airlines serving Detroit Metropolitan Wayne County to Portland
Scores according to KAYAK customer reviews
Pros: "The crew and seats were both great"
Cons: "HAving live TV would have been great."
Cons: "No ear plugs in my amenity kit??"
Cons: "Excellent service"
Pros: "See previous comments."
Cons: "See previous comments."
Cons: "Everything was great!"
Pros: "Friendly staff. Very comfortable seats"
Pros: "Going back home to the US"
Cons: "I had 15 hours layover in Amsterdam so I got me a hotel.one hour after I got to the hotel I got a notification from Kayak app asking me to go get my bag from Schiphol. My bag was supposed to be directly shipped to PDX. I had to leave my hotel back to the airport and spend 2 hours trying to find it only to be told that it was going to PDX. I lost my $170 hotel room, over $70 for taxis and ended up spending the night on the floor at Schipol. I do not think I'll ever use Kayak again. The travel guarantee is a joke too."
Pros: "The inflight entertainment options were nice, I enjoyed the flight status option, and the USB port was very helpful."
Cons: "Three hour delay due to wiring issues, cramped seating that made it impossible to get even the most basic of maps, and our flight attendant was upset that we didn't notify them that we were vegans in advance. We didn't know that they had vegan options, and weren't upset about not eating the in-flight meals. She was much more upset about it than we were and it made me uncomfortable refusing the food that I knew I couldn't eat. Other passengers even asked us if we had eaten anything. It was almost embarrassing."
Pros: "When I arrived at Detroit I noticed there was an earlier flight going out to Amsterdam. The nice Delta rep gave me a new boarding pass for the earlier flight because there were empty seats on that plane."
Pros: "The Delta Help Desk at the airport was actually pretty helpful for the times I had to use them."
Cons: "Flight was delayed....3 times(more?) from late at night to early morning the next day. Delta Help Desk rescheduled me and got me a room at Howard Johnson’s for the night. Called HoJo’s to confirm they had non-smoking rooms available. Got on the hotel’s shuttle bus and the driver announced that HoJo was full and all voucher holders would go to Rodeway Inn but those without vouchers would go to HoJo....huh!?? Called HoJo and the same person I’d spoken to 20 mins prior said it was correct, that Rodeway was a sister property. The Rodeway Inn Metro Airport is pretty disgusting. This is my opinion after coming from remote Mexico and extensive travel in Africa. It should be torn down. Delta/HoJo should not send customers there."
Pros: "Newer plane, even though it was a short flight there was a choice of movies and tv shows. Crew was very nice."
Cons: "I began asking for my wheelchair escort the minute I got off the plane. I was assured in Houston they would be there when I got to Detroit. They were not. The request was clearly spelled out on my boarding pass along with my personal oxygen equipment information. I kept asking different staff and they would call for me then say somebody would be there. I waited for an entire hour and only when I started to cry did somebody do something. It was terribly stressful."
Pros: "liked the pods in delta one"
Cons: "wish the pods were a little longer for sleeping. it your 6'1 or taller you can't completely stretch out"
Cons: "When I bought my ticket last Nov , I paid extra to select seats, only to discover no aisle seats available for the 15 hour flight from LAX to Guanghzou. I tried many times to call CSA LA office using toll free and regular number, but could never speak to a human. Last November 7 I missed my flight home due to the Thai King's motorcade causing the road I was on to be closed for more one hour. I arrived at the CNXairport nearly one hour before the scheduled departure time, only to find CSA check in counters already closed. CSA Bangkok made me pay for a one way ticket home on Nov 8 even though all 3 flights were not full. I arrived well I'm advance and checked in. CSA began boarding 30 minutes before the time shown on my boarding pass and closed the aircraft doors shortly aftethe boarding time listed. No wonder I missed my Nov 7 flight! I wrote CSA LA a letter including the receipt for the one way ticket and requested a refund or at least a reply or home call. I never received a reply. I have flown CSA/Delta from Detroit, MI to Chiang Mai, Thailand 5 or 6 times in the last 3 years. It seems they don't care about customer loyalty. In the future CSA will not be my first choice and I will pay somewhat more to fly another airline."
Pros: "Smoorh travels"
Cons: "Economy seats mot comfortable for sleeping"
Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Pros: "on time, clean, prompt."
Pros: "Crew was informative. The food was above expectations."
Cons: "The 27 year old B747 was a pain. Seats are hard, and engines are loud. The cabin is extremely dry after 14+ hrs of flight."
Pros: "on time"
Cons: "The food was supposed to be hot chicken was served cold"
Pros: "Online check in was very good. Liked the ability to select free seats ahead of 24hr window. Liked being air side for the whole trip Detroit airport Terminal A was good. Free WiFi 50mb + awesome. Crew were friendly and efficient Will do this trip again."
Cons: "Seat always seem uncomfortable after 3hrs anywhere! And more leg room would always help. Food was OK liked the choice of 3 meals difficult to do quality food for 200+ but keep trying to improve"
Pros: "Airplane was good, boarding was fast."
Cons: "Did not have the fruit and cheese plate."
Pros: "The crew were friendly and efficient. The seats were narrow, but as to be expected. Meals were fine. Will fly Delta again and again."
Cons: "Flight Minneapolis to Detroit was delayed which caused us to miss our original flight and go out a day later."
Pros: "Media options were ok."
Cons: "I received a frozen beer and no napkin. Beer began to overflow, and I sat there for about 10 minutes before another flight attendant walked by. Her attitude was less than desirable upon seeing the situation. Also my luggage never arrived in Singapore. Shanghai didn't have any notification, so I assume it was lost on the Delta end. Overall I am very disappointed and will be seeking a non-delta affiliate for my next trip."
Pros: "Good experience given that it was a long flight."
Cons: "How about meal service on the 5hr flight from Atlanta to Portland? The food for purchase options left much to be desired."
Pros: "Gate agent was kind enough to give me a seat upgrade since I wasn't assigned one."
Cons: "That I wasn't able to get a seat until I arrived at the gate"
Pros: "I was traveling with my young daughter (3 years old) and wife. The crew was really welcoming and accommodative of us. My little girl got the Delta wings pin (including a second one when she lost the first one), and was able to visit the flight deck. Extra kudos for my daughter being able to see a female pilot! :-)"
Pros: "Same as the previous flight! Very surprised to be a head of time"
Cons: "We were very cramped in the seats. No room to move! I could not use my laptop."
Pros: "I liked that I had a vacant seat next to me."
Cons: "Small, narrow seats and way too cramped. Absolutely no leg room or much space to the seat in front. Terrible for a long haul international flight compared to other airlines. No free alcohol on an international flight!"
Pros: "Went really smooth enjoyed"
Cons: "Super loud. Couldn't talk to anyone without shouting. No view out the window, as the engine was about 5 inches outside the glass. Not sure why there even were windows for these seats, as they probably just let in more sound. Also right next to the bathroom, so frequently smelled bad."
Pros: "I appreciated that everyone gave us updates constantly to let us know the status of the flights"
Cons: "My flight from Detroit to Denver was suppose to land at 1:15 ish and I had an interview to make at 3:30 thinking that I would have plenty of time to grab my bags and and get a cab to greenwood which is where my interview was. The flight was delays almost 3 hours and I was not able to make my interview which was the whole reason I flew to Denver in the first place. I understand that things happen but now Im out of a possible job that I was interviewing for and I am also out the $250 that I spent on the flight. The flight was delayed because they didn't have a crew to fly the plane which blindside is always 20/20 however it seems like pretty poor planning."
Pros: "the attendant in first class was fantastic."
Cons: "We needed to get off the plane bc of a fuel spill, otherwise was fine."
Cons: "Crew was rude. Plane was late. But I'm happy overall. Glad you got me home safe n sound."
Pros: "Cheap price"
Cons: "Seats not comfortable."
Cons: "I travelled from usa to canada on 7 nov and after 2 hours waiting in airport they informed us that due to some issue Delta can not deliver our bagagges also one of Delta airport's staff behaved very badly (his name was Manny) , helpless and rude.I missed an important dinner meeting because of not having any suitable dress. I have many friends and family who lives in canada and usa but by facing this bad behaviour and problems never ever recomnd your airline to any of them."
Pros: "Nothing bad, just nothing special"
Cons: "Nothing special here. Airbus plane feels old."
Pros: "On time. Efficient. Great updates from crew. Honored veterans. Clean."
Cons: "Indicated usb charging ports for all seats with in seat screens...there were none. Older plane perhaps? Big, annoyed sigh from attendant when I requested a half cup of coffee after she'd already served me a glass of water."
Pros: "Comfortable seats and on time"
Cons: "The people at the help desk of Delta at Detroit, like the ones at JFK, were not helpful, bordering on being rude. They did not give essential info. E.g., I had to ask if a shuttle to and from the airport-hotel was provided and where it was located, if food/meals were provided. the agent seemed annoyed that I had questions and that I asked for a meal voucher."
Pros: "Friendly crew"
Cons: "Cramped seats, super uncomfortable seats that almost put me in tears. No cold air, only warm air. Food served was expired in may of 2015. They only served beverages with dinner and never again in 8 hours of flying. Bathrooms had urine and toilet paper all over them. They were absolutely disgusting. I have been in subway bathrooms that were cleaner. This was the first time flying Delta and it will be the last time."
Cons: "Plane left an hour late,made big problems for people picking me up"
Pros: "The crew were very professional"
Cons: "All was great"
Pros: "Another passenger (P1) appeared to have issues with having a window seat (perhaps he felt claustrophobic) and had asked the flight attendant if he could help him find an aisle seat. The attendant kindly asked around and unfortunately no one offered their seat. Once all passengers had boarded the plane, the row in front P1's seat had an empty middle seat. The attendant kindly asked the passenger that was sitting next to P1 to move to the seat in that row so that P1 had extra space. It was great to see how attentive and accommodating the attendant was to P1's concerns/needs. Great customer service from him and the rest of the crew staff."
Pros: "The flight attendant was amiable enough and completed her duties with a smile despite turbulence."
Cons: "The only thing more disgusting than this plane was the stench of Wendy's fast food-which nearly half the passengers thought appropriate to bring onboard despite being in enclosed space with others. After the door was closed we were asked to sit at the gate while maintenance cleared an error code... we were stuck there, in a hot metal tube, festering in the fetor of cooked animal carcass. Isn't there some sort of air filter for this?"
Pros: "The entire crew!!! Love that they offer drinks and snacks for free!!!"
Cons: "I loved everything about the flight!!"
Cons: "Due to the weather it was scary but the pilot was great. He got us there safe"
Cons: "The seats are so squashed in in economy it was really hard to get comfortable. The inflight entertaining on the screens was rubbish. The app didn’t work with the movies. Some of he crew were lovely, and some were just ok."
Pros: "Crew was friendly and helpful. Inter Seat spacing was not convenient."
Cons: "Ensuring seat in front of me was fixed to ensure it doesn’t over recline"
Pros: "The hotel price did not include taxes breakfast"
Cons: "We flew dtw to Frankfort we"
Pros: "It was a smooth, comfortable flight."
Cons: "The aircraft was late and caused a lot of stress and missed layovers. One of the crew members had a bad attitude when I offered to let my bags continue on the flight without me (I originally opted to deplane and stay in Detroit). I was only trying to be helpful and got my head bit off... I get It. It was a stressful situation, but the crew doesn’t need to add insult to injury. They’re getting paid hourly whether flights are on time or not. It’s the passengers who have a right to be anxious."
Pros: "Our flight was 20 minutes lite but the flight crew was Great at letting us know what was going on."
Cons: "Confusing carryon regulations. Said “no carryons” so I repacked & when arrived at gate EVERYONE had full sized carryons...!"
Pros: "I loved the pilot taking time to greet my boys and give them wings! My boys loved sitting in the co-pilot's seat and hearing "the plane talk." Once we got to our seats, the flight attendants were very helpful and kind and we, actually, landed early! Yaaayyy! My boys won't forget their flight to Houston because of the cool female and male pilots they met while traveling. Thank you!"
Cons: "I did NOT like how the seats are grouped in twos. I flew with two small children who could only sit together and I had to sit by myself and watch them; which was very hard. If I could change anything about my flight, I would change the age of children who need to purchase seats to four and up as most children under 4 want to sit with their mothers, so why should I pay for a seat they will not be using?"
Pros: "The older planes of United Airlines could use some remodeling. The entertainment system with controls in the middle of the arm rest where the elbow rests is such a bad idea, didn't even bother with this crappy unintuitive system. It was annoying and flashy with bright advertisements or something popping up on a night time flight just sooooooo annoying, turning it off was not intuitive and had to ask the flight attendants how to turn it off during their very busy work of handing out packages with five miniature pretzels and drinks to the passengers, was happy to get a whole cab of juice to myself though."
Cons: "Again, seats are too close front to back."
Cons: "Upon approach we were suddenly deverted to Seattle. I had a few issues. Number one you could not hear the pilot so that made it worse. The lack of communication was horrible. I have been on flights when there has been clarity given a change in plans but this was bad. We sat at the gate for an hour and a half, again no real communication, the fligh attendant t hope was joking when he said there was a half a bottle left for the whole plane...much later we were served water. Announcements were made but no clarity. We were told to collect baggage at number 2. Get a voucher for a hotel. After deplann9ng about 25 of us stood in line at the customer service desk where there were two staff working slowly. Then after an hour they announced we were in the wrong place, couldn't that have been explained earlier? Once we made our way out of the terminal to the ticket count the line was all the way down the hall. still with little info we waited. We landed at the alternate airport at 945, at 130am I had my vouchers, the food not useful until the following day, the hotels were full, no one picked up the phone for the shuttle bus to the hotels. I finally elected to sleep at the airport on a bench. We had actually all been reassigned a flight on our same plane. So I am not sure why we had to wait in line all that time. Our bags were not removed from the plane an irritated baggage claim attendant told me. It was a mess. The flight the next morning was fine, short, without problems for me. united needs to work on its communications. It would have been helpful to have someone out side running the line giving out info. And at customer service they should have been paying attention to their line. Would have been helpful."
Pros: "Excellent as expected."
Pros: "Crew was great even on overnight flight"
Cons: "Horrible delays and reboarding and then none of the crew tried to make anything better. My flight attendant practically threw one of the cheap bags of snacks at me"
Pros: "Efficient, professional and speedy service"
Pros: "On time and people nice"
Cons: "Everything. Very good"
Pros: "The staff were excellent ! Great attitudes, great personalities,very informative staff and pilot!!"
Cons: "Both flights were delayed!"
Cons: "Seats are a bit cramped"
Pros: "The crew on this flight was maybe the best crew I've ever had in a flight. Extremely friendly and personable."
Cons: "Wifi and entertainment was not available I this flight"
Pros: "Entertaiment collection was good, kept me engaged throughout for the entire duration of flight."
Cons: "Food was mediocre by standards of an international flight."
Pros: "I was able to get a seat change so that I had some great leg room."
Cons: "There was no internet or video content without huge fees."
Cons: "My seat was changed within a half hour of my flight and I wasn't notified until right before I boarded and had to refresh my e-ticket. I wouldn't have waited for group 5, when in reality I was group 3. and then because of this I had to turn over my carryon because no room for group 5 carryons. Also I like to have an aisle seat, and was squished into a window seat."
Pros: "Lmnot full flight"
Pros: "The crew was always striving to make sure the flight was as comfortable as possible. They have me a couple perks for being in the military and that made my flight very enjoyable. I will definitely start flying with United more often"
Cons: "No bad comments on my behalph"
Pros: "The flight was not fully booked so there were plenty of empty seats for everyone on to spread out."
Cons: "The flight was minorly delayed for de-iceing, but not more than maybe 30 mins or so. Not even worth saying what I didn't like about the flight when its necessary!"
Cons: "Why does it take 45 minutes to board a plane? Way too long."
Pros: "3 seats shared by 2 psgngrs. Clear window."
Cons: "Couldn't give me a 1st class upgrade for NO reason??? I said "Please""
Pros: "Seating was comfortable."
Cons: "The plane departure wa two hours late leaving causing missed connections. There were two United employees at the counter and one left. They were to help us change connections so te line was long and VERY slow. Half of us didn't get the connections changed. We de larded in Houston with connections that were unreasonable. United employees rude and not helpful. I had to fly to San Francisco then to Ontario making a long terrible day."
Pros: "Everything was perfect, from the boarding process to the seats, things went well."
Pros: "As a pilot i don't care about the food, never eat it. I care about safe aviating and that we had all the way down to minimums into New Orleans."
Cons: "Don't much like being treated like cattle, but compared to flying my own aircraft this is practically free and totally safe."
Pros: "Not a damn thing."
Cons: "My flight was held back 2 hours because "a flight attendant called off". So I missed my connecting flight "I touched down as the connecting flight was supposed to take off". I was put on a standby list for a flight leaving later that night and I didn't get it. I was told I had to wait until 7am the next morning to get on a flight. After asking, I was given a hotel, cab, and 2 food vouchers. The taxi took me to the hotel united chose. I got there and there were no vacancies. I had to pay for my own taxi to a different hotel that luckily took my voucher for the other hotel. after all this mess I only got 2 hours sleep. The 7am flight waited for its connecting flights. This delay cost me a third of my trip and money on my first night at my hotel."
Cons: "Flight was 20 min late, and then on top of that an hour delay happened. The courtesy drink I had, which was coffee, was bad. The WiFi I had in my seat wasn't working, and the crew seemed more somber than cheery. I did not at all enjoy my flight. Also, becuase the flight was that late, my ride couldn't pick me up so I had to fork out 50$ for cab fare."
Pros: "Thank you for using Boeing aircraft! Akong with being an American made aircraft,even the small 737 is so much larger and comfortable than the any Airbus, sure makes your flight more comfortable and user friendly with the necessary leg room and overhead luggage compartment. My girlfriend and I just took a flight to Hawaii using American Airlines, and we were disappointed to get an Airbus every leg of the trip. I am 6'4" and those Airbuses have no comfort side to side or front to back, and I always have to see my chiropractor afterwards. You can't even get small carryons into their tiny overhead luggage compartments. I have flown United Airlines before and remembered that most of your aircraft were Boeing, so I chose this trip with you. Very comfortable flight and I look forward to my return trip. I will continue to Fky United Airlines from now on. And thank you for the new safety instructions video. It catches your eye and keeps you paying attention, and has humor too. Thanks again everyone at United"
Pros: "Loved the baggage options with carry on baggage. So convenient."
Cons: "The seating was tight in economy. Hard to stretch."
Pros: "We finally arrived, thankful. But upset. The flight was good after we got going.."
Cons: "My flight was cancelled and i missed my meeting on Dec.10, 2015.. We were suppose to go Washington to Portland, Maine.instead we went to New Newark..At lenght wait... And after all that waiting we are offered a drink of soda or juice. What gives? Nothing else?"
Cons: "This was the only flight on United this week that wasn't over-booked. Still, seats were small and uncomfortable."
Pros: "The seats in this old Boeing 737 are a lot better than the torture devices in the new airbus airplanes. The fact that the plane was not full meant there was enough room that the experience in coach was not literally painful as it had been on the Airbus leg into Denver from DFW."
Cons: "No food."
Pros: "Thanks for the upgrade"
Cons: "Thanks for the upgrade"
Cons: "Not comfy"
Pros: "Excellent experience sleek look and roomy"
Cons: "lost bags missed flights rude staff no concern for helping figure out next step"
Cons: "Flight was delayed over 2 hrs making us get into Portland after 2am. Very inconvenient to us traveling with a 1 year old and a big hassle to the people picking us up. Should have gotten another plane instead of making us wait on the delayed plane."
Pros: "Friendly flight attendant."
Cons: "Luggage was VERY slow to make it to baggage claim"
Cons: "DTW was a mess to many people traveling without a clue as to how to get through TSA it boarding process or bin space."
Pros: "Steaming movies directly to my iPad and iPhone for free was a great way to pass the time."
Pros: "I enjoyed the economy plus roomy seats. The plane was on time leaving and a little bit early on arrival in Chicago. Overall, a very pleasant experience."
Cons: "No real room squashed into window seat by large man not comfortable at all. Crew were better than the first leg tho."
Pros: "The flight was fine - it was on schedule and smooth. It's Frontier so there is no entertainment or food."
Cons: "Wasn't calling by zones, was pretty much a free for all to get on the plane."
Pros: "Great take off and landing. Very comfortable seats."
Cons: "That no snacks or beverages were provided for free"
Pros: "Delayed. Lost bag. Horrible service. Hidden fees. Will never use Frontier again."
Pros: "Great price, picked my seat (extra charge but worth it), friendly and competent crew, on time and not one hassle."
Cons: "Food choices very limited, especially when compared to the adult beverages available. It was a short flight so not a starvation issue but a few more choices would have been nice. Bring your own snack!"
Cons: "Flight was delayed 2 hours to start. Airline refused to give a reason! Finally it was operations. Then first officer times out, another 2 hour delay and instead of being proactive and having a Captain standing by because he was heading to time out we had another delay. Frontier has terrible gate agents who don't care. My flight that was to arrive at 10:55 PM arrived at 3:30 AM so I lost a day of work, had to cancel a meeting and lost an entire day because of Frontier's operations? Sounds like a poorly run airline who touts being low cost who nickel and dimes me to death. I WILL NEVER come back."
Pros: "Flight was on time, boarding was efficient"
Cons: "Uncomfortable seating, too crowded."
Pros: "Not much."
Cons: "The cost of the carry on luggage was close to the same as the cost of the flight. I do not appreciate that level of surprise extra cost, as it was not highlighted at the time of purchase! When we decided to save $5 per piece of luggage and check our bags, the check in attendant threw our bags onto the conveyor belt haphazardly with little regard for what may have been in them. The seats on the plane did not recline and were very uncomfortable. I am very dissatisfied, and will avoid flying with Frontier Airlines in the future."
Cons: "Arrived well before the flight to check bag which I paid $35 (highest rate for check in bag yet-compared to other airlines). Took over an hour to check bag as there was one person checking bags at DIA. The other employee was assigned to the customers who had paid a premium fee. Many of the customers left the long lines and went to curb side to check their bags. When I arrived at gate, flight was delayed. I got on the plane and into my seat. Unfortunately, I was not paying attention and sat in 8F, not 8E. There was a woman and her daughter who came on late and they gave 8E to the daughter. Moments later a woman, came and asked me to show my boarding pass. I took out my phone but forgot I had switched it to airplane mode as we were due to leave. In a full flight, the woman (Robin), started telling me that I was on the wrong flight and that I was on the later flight. I couldn't bring up my seat assignment because I was frazzled and embarrassed as she insisted I get up and leave with her. I thought we were going out to check my assignment, but when I got out to the gate, I realized that the plane was leaving. Robin and the crew realized they had made a mistake and told me the only thing they could do was get me on the 10 p.m. flight out of Denver. Never have I been treated so poorly. All someone had to do was ask my name which did not happen until I was totally humiliated as I struggled to get off the plane and was out at the gate. I was reimbursed my flight and was given a check and a $15 voucher for dinner which didn't cover my dinner. I took the later flight and arrived home at 0100 a.m. My husband had to come home from the coast (2 hour drive) to take care of our dogs who were waiting for me to come home to feed them and get them out of the heat."
Pros: "The flight left on time and arrived early."
Cons: "I didn't like that I had to pay for a carry-on and a seat assignment. And then to find out when on board, that I had to pay for any snack or beverage. Good thing I had a water in hand. I had flown Frontier many years ago when I received good service. This flight was just transportation....not a service oriented flight to get you to return. Also, we waited for 1/2 hour at baggage claim for our bags to finally appear..."
Pros: "The boarding and deplaning process was very fast. Most likely this is due to the fact that it is less expensive to check a bag than to carry one on, so there were way fewer bags overhead than on a typical flight with another airline."
Cons: "Be prepared to pay if you want to eat or drink. All items are for purchase only. I don't think that my seat reclined at all (and I wasn't near an exit row), so no sleep for me on my almost three hour flight."
Pros: "We arrived early!"
Cons: "The $20 in extra charges for the most uncomfortable seats ever. I was also never made aware of the extra charges for carry on items. At least be up front about it. Made my round trip ticket almost $100 more in fees."
Cons: "Added cost just to get a window seat, carry on bags, and all food. Won't fly them again if I don't have to."
Pros: "The attendants made sure every one was comfortable before the flight took off, after the doors were close the offered open seats to customers that looked a bit crammed. They were very accommodating. I didn't eat any food, but it smelled amazing. I would definitely suggest Frontier to any one flying I know I will be booking with them again."
Cons: "The chairs weren't the most comfortable, luckily it wasn't a long flight. Is a bit much for checked in baggage. I understand charging for extra luggage but the first checked bag should be complimentary."
Pros: "Smooth flight, arrived early, fast boarding pricess."
Cons: "Everything was fine, no foodand only water for free, which was expected since rates are so low. So low score is only due to N/ A not being an option to rank."
Pros: "The crew was pretty friendly - friendlier than the other Frontier crews we had."
Cons: "Delay after delay after delay. Took us TWENTY extra hours to get home. Missed work and caused huge inconvenience to family and friends. Terrible airline, terrible experience."
Pros: "FRONTIER EMPLOYEES maintained a friendly attitude despite the chaos."
Cons: "Baggage check-in had one very long line. I waited 40 minutes to simply check my bags. My two small bags were expensive to check (compared with other airlines). After all expenses there were no savings over other airlines (other airlines with better service and better jets). Frontier has NO TSA PRE CHECK PROGRAM!!! Initial flight it was a big nuisance, return flight it was even worse. The security line was at least a 2 hour wait. The Frontier flight in the gate next to us left without 25+ passengers because they were still in line at security. The flight: this was the roughest most frightening flight I've encountered. I found myself having to calm down the passenger next to me. We arrived 40 min late. Return trip: my luggage didn't appear and I had to file paperwork at the ticket desk on another floor. The 2 pieces of luggage were found and delivered to me 3 days after. Case closed. I don't mind the no-frills interior & seats that don't recline. I can bring my own snacks and beverages. But this airline disregards the value of my time."
Pros: "Crew was excellent"
Cons: "Ridiculous up charges to be sure my 7 year old and I could sit together!!! And charging to bring any luggage, carry on or not, is absurd."
Cons: "WORST AIRLINE EXPERIENCE EVER. I got totally ripped off! I paid for the ticket + the airline has you pay for seats on the connecting flight AND the 2nd flight + $40 for a carry on. At the end of the day I could have paid for a badass flight on ANOTHER CARRIER. I'll remember to NEVER fly this airline again.The non-reclining seats cost extra cash which is not properly disclosed during ticket purchase, a carry-on bag cost extra cash, the seats don't recline, the tray tables are tiny, THEY EVEN CHARGE FOR WATER."
Cons: "There was no explanation about why the flight was cancelled. No offers of hotel or meal vouchers. The best offer made was to go on standby in 2 days. I cancelled, asked for a refund, and re-booked on United. If my refund is $200 Frontier voucher, I will have not use for it, ad I will NEVER fly Frontier again. I am thinking to contact the FAA."
Cons: "Flight was canceled 25 minutes before take off with no forewarning. Unacceptable."
Pros: "The crew members were very nice and the entire flight was fine.. baggage arrived quickly. No problems with anything."
Cons: "Hate having to pay more for seat selection, baggage and refreshments. Will never fly frontier again for these reasons."
Pros: "Boarding was fast. The only slightly negative I noticed was the window was very dirty on the inside and the seat back in front of me was too."
Pros: "The crew was amazing! They even let my 7yo daughter take a photo in the cockpit with the pilot. Thumbs up Frontier."
Pros: "Everything went smoothly. Leg room better than many others."
Cons: "Seats are stiff. I was sitting in 4c."
Pros: "The price is deceptively low. I avoided extra charges by not checking in until I was at the airport where a seat is automatically assigned and had all my clothes in one messenger bag. Avoiding interaction with their systems, last minute checkin, and one non-backpack/suitcase worked. It is like allegiant air = not clearly representative of costs."
Cons: "It was all about purchases. I thought I might get charged for a cup of water, but I was not. She said there are no refills. I could have insisted but I did not."
Pros: "Leg room!!! And my flight arrived early."
Cons: "No one informs you of all the charges that will be tacked on... Your seat, leg room, carry on. The staff were awful both ways. No one ever came back to my seat after their first round- so I had to get up and find a place to put my trash. The staff were completely unfriendly. The flight might be cheap- but you have to deal with subpar employees!"
Pros: "Overall it was a good experience. The crew was very nice and attentive to my needs. The boarding process was very smooth."
Cons: "The seats don't recline and since this was a night flight that was a drag. The tray table is not big enough to really work so with out being able to work or sleep it was not conducive to being a great experience and there was no free radio. So I rated the entertainment as boring. The reason I said the food was poor was I didn't feel like $2 for a Diet Coke was a value so I had water. The water was bottled and good so I went up to a mediocre."
Pros: "On time"
Cons: "Prices of beverage and snacks"
Pros: "The flight was comfortable and on time. My ears pop really bad and flights, my first flight from Detroit to Orlando was not too bad and the flight back from Orlando to Detroit, the planes pressure was actually really good"
Cons: "I am 6 foot 8 inches tall. I was really disappointed to find out that I had to pay another $50 per person each way to sit in the larger seats. This raised the cost of the flights from $200-$400 For my wife and I to sit together. That was not an optional expense because the seats are so small that my legs were too long and it was not simply uncomfortable. I did not fit in the way of legroom. There should have been some information explaining this while I was booking the flights"
Pros: "Flight was on time and the staff was friendly and helpful."
Cons: "We felt Frontier used the old "bait and switch" routine on us. We weren't aware to reserve a seat we had to pay an additional fee. We also were not informed that even one checked bag would cost us extra. Last, the baggage charge from Denver to Portland was $40 for one bag but on the return trip it was $30. Did we get ripped off in Denver??"
Pros: "No frills flying but it was fine. It was completely clear at booking and online check in that it costs for carry on bags."
Pros: "flying time"
Cons: "Bait and switch routine on the price I paid. I had to pay extra for each seat and ridiculous baggage fees. Way to unbundle and rip off the consumer..."
Cons: "I've used Frontier twice. Once for Thanksgiving week and once for Christmas week. Both times I had to wait 40-45 minutes to get my bag. The first time, the belt stopped working after already sitting and waiting 20 minutes for the the luggage to come to baggage claim. So myself and a large number of people had to wait an extra 20 minutes before someone decided to switch the our bags to a different belt. The second time there was no malfunction. Literally the entire plane and myself, who checked a bag, waited a total of 45 minutes before the first luggage appeared. Because I'm a considerate person, I prefer that my ride doesn't get a ticket or their vehicle towed for waiting outside for an extra 20-30 minutes or they waste their gas by circling around the airport until I finally say, "I have my bag." Mind you, this only seems to happen when I'm arriving to Orlando. I probably will be avoiding Frontier Airlines when picking my next flight."
Cons: "5 hours delay"
Cons: "Canceled flight for weather. Stayed on line for 30 minutes to talk to someone who couldn't rebook me for a week and gave me a number for the airport desk so I wouldn't have to drive there but that number circled back to the one I just called, so I drove to the airport where no one was at the desk for an hour and again couldn't rebook OR give me a refund. Back home then for more calls. Entire trip was cancelled and ruined. Never have been treated like this by reputable airline where I could have been rerouted or offered a next day flight or switch to another airline."
Cons: "The lost our bags after they charged us for them. 10 other people also lost their bags"
Pros: "Everything was very timely. This was my first time flying on Frontier and some friends had warned me to expect delays. But everything went exactly as scheduled, which was great. Leg room was pretty decent, to my surprise."
Cons: "The seats are somewhat uncomfortable and the tray tables are so small they are useless. No free drinks or anything at all. I at least got a cup of water on the flight out, but was offered nothing at all on the flight back. You get charged for EITHER carrying on or checking bags, which I knew beforehand, so I can't really complain about that...it's pretty ridiculous though. Everyone is going to bring a bag SOMEhow, so why not include one of them??"
Cons: "I was quite uncomfortable in a middle seat. I picked out window seats ahead of time and did not get one on either flight"
Pros: "It was a quick CHEAP flight that allowed me to visit my daughter sooner than I thought!"
Cons: "The most uncomfortable seats in the sky. Charging for carry-ons and even sodas seems very "cheap". The only thing provided in your fare is an uncomfortable seat, a seat belt and free cups of water. Unless it's some sort of evacuation, they'll NEVER see me again."
Pros: "The prices"
Cons: "The early check-in online was not working, tried 3 times and had to pay full price at airport check-in. Air on plane was not working properly and caused us to be extremely uncomfortable. No leg room."
Pros: "Price of the flight"
Cons: "Seats were uncomfortable. Flight wasn't really cleaned well from previous."
Pros: "Great everyone very polite."
Cons: "No food, just snacks."
Pros: "Not much. Very uncomfortable seating. Lots of hidden charges."
Cons: "Did not like much."
Cons: "Same as above."
Cons: "We had to pay for are baggage 40 dollars for each bag I won't be flying frontier ever again"
Pros: "The fact that it was non stop"
Cons: "The part about the flight attendants turning into cabin cleaners at the end. It doesn't engender a lot of confidence that these people are professionals who would know what to do in case of emergency, and it is insulting to them. They are serving food and cleaning toilets? And who is to say what my own standards are? I never heard that part before and it was insulting to them and to the passengers. If you have to cut corners by not getting and paying for a professional cleaning crew, why would we believe that safety is a priority and that you don't cut many other corners for a bottom line profit. And what kind of creepy crawlers were we sitting in if the last passengers had the job of cleaning the cabin sprung on them in the end ? If this is our responsibility, give us some informed consent before we get on your plane. Yuck."
Pros: "The flight and the crew were excellent! Check in, boarding, crew service during the flight, and disembarking were perfectly handled."
Cons: "The fees for anything additional to the regular flight are enough to make me think twice about flying Frontier on a longer vacation. Also, I'm not overly tall, but I found the leg-room to be very lacking!"
Pros: "Good effort to make up for the delay in the incoming flight and to leave on time."
Cons: "Cancelled after all the delays"
Pros: "I did not like anything. It was my worst experience ever and i lost the flight due to their lack of responsibility."
Cons: "They gave me the wrong ticket. They did not call the my name as TSA created a huge line and a lot of costumers lost their flights. When i finally entered the terminal and i went to the gate, the plane had left ahead of time, therefore i missed my flight and i had to pay a different flight with a different airline because i had to be in Manhattan, NY during the morning hours. The people at the gate did not give me a alternative even after i told them my urgency. They said you can wait here until 4 pm or take the morning flight tomorrow. This was very wrong and i want my money back."
Cons: "Children (3 within the age of 8-12)unattended left to pull on and kick the seat in front of them, loud arguing that was never addressed. My hair was pulled several times when they would grab the top of the seat to stand up or just harassing each other. I also witnessed them on cell phones that were not in airplane mode and never once did their parent reprimand them for their behavior. I had to do this from the seat in front of them. When the flight landed the entire family talked loudly about pushing their way off the plane to get to another flight, little did they know others had connecting flights to reach as well. Poor behavior & left to make others have a worse flight"
Cons: "They charged us an arm and a leg for our carry on!"
Cons: "3 hours delay"
Pros: "Friendly crew. Friendly passengers!"
Cons: "Spirit is different. I wasnt aware what i was booking. Now i know: 52 bucks for a checked bag! Food and drinks are extra- even water! No movies Uncomfortable seats."
Pros: "Comfortable seats Flight on-time"
Cons: "A lot of turbulence with take-off and landing. It was a stressful."
Pros: "Absolutely nothing"
Cons: "I live 2 hours from the airport. I was alerted that my flight was delayed by 3 hours. I checked in online, printed boarding passes, and made alternate plans to get to the airport based on this information. When I checked updates before I left for airport, I found that the flight had been rescheduled close to the original time. I then did not have enough time to get the airport to make my flight. I missed a funeral because of this. The 19 emails I received (in order): #1 Delayed departure, #2 Delayed departure, #3 Delayed departure, #4 Delayed departure, #5 Gate update, #6 Gate update, #7 Gate update, #8 Gate update, #9 Back on time, #10 Back on time, #11 Delayed departure, #12 Delayed departure, #13 Gate update, #14 Gate update, #15 Delayed departure, #16 Delayed departure, #17 Departure,"
Pros: "The Flight attendants and the pilots were great,"
Cons: "The flight was aver an hour delayed. With all the mess from the original flight to Chicago, I will never fly Spirit again."
Pros: "Nothing to be honest. Spirit was an extremely awful airline. They cancelled our flight after several delays because the pilots didn't show up. If you tried to call in, you would wait two hours with customer service and just get transferred again. While waiting in line and on hold with customer service, they would not give us a flight until the next day. We were supposed to be in Las Vegas at 12:00 pm Thursday and they offered us a flight on Friday at 7:00 pm stating this is the best they could do. We had to book with Delta on the red eye that night to get to Las Vegas. Spirit would not compensate us and we our out $560, plus all of the events we booked Thursday."
Cons: "Nothing to be honest. Spirit was an extremely awful airline. They cancelled our flight after several delays because the pilots didn't show up. If you tried to call in, you would wait two hours with customer service and just get transferred again. While waiting in line and on hold with customer service, they would not give us a flight until the next day. We were supposed to be in Las Vegas at 12:00 pm Thursday and they offered us a flight on Friday at 7:00 pm stating this is the best they could do. We had to book with Delta on the red eye that night to get to Las Vegas. Spirit would not compensate us and we our out $560, plus all of the events we booked Thursday."
Cons: "They canceled the flight . I think that fact is explanatory per se"
Cons: "The flight was delayed I missed my next flight and had to sit at the airport for 14 hrs"
Cons: "They charge for everything and don't allow you to pay for bags when you purchase but if they aren't paid for when you purchase then you pay more. The customer service reps constantly try to upsell."
Cons: "I understand that spirit is a cheap airlines particularly serving those without luggage; however, when having luggage I spent $200 for a flight to pdx to lax - not a good deal. $200 for that flight should come with some kind of incredible perks which is not the case with spirit where you don't even get proper flight updates on the screen or tray tables. Also, it is clear that your airlines prey on those who follow directions as I saw handfuls of people walking through the gate with their luggage and not being charged, my boyfriend/travel companion for example paid nothing for his luggage, disregarded all memos via loud speaker and walked on with his unpaid for luggage. The experience with spirit was undesirable in every way and I will never chose this airline over another (luggage in hard or not) after the poor experience and being completely ripped off. I plan to share this message with social media and yelp sites as well."
Cons: "First, when I booked I was not given option to pay for baggage or choose seats, meaning I wasn't able to use the cheapest option. I had to spend at least 2 hours on the phone with a Spirit agent to get to pay for my bags before arriving at the airport at all - I wasn't able to do it online. On day of flight: the first leg was delayed. When we got to layover our final flight had been cancelled with no reason given. We were booked on another flight 8 hours later which meant we got in late enough that I had to miss another day of work. The Spirit agent at the gate in Las Vegas was also extremely rude. I also didn't get any phone or email updates."
Cons: "I didn't have a flight on spirit, they rebooked us on Delta."
Cons: "Flight was cancelled"
Pros: "I was easily able to upgrade my seat prior to flight."
Cons: "They charge for a carry on bag, charge more for checked luggage than any other airlines, charge you if your bag is over 40 lbs (not 50 lbs like all other airlines), they don't provide any complimentary snacks/drinks on plane. Flight attendants all had a flat affect and looked liked they hated their job on both my flights. On departure flight it took over 30 mins to get luggage to the carousel. Will never fly spirit again."
Pros: "Crew were friendly and nice."
Cons: "I had purchased a fast security line for $14 however, I didnt get the advantage of going through the security line faster or anything. I hope there will be either no option or directions of how to take an advantage of buying a "fast security line.""
Pros: "Quick boarding. No frills airline. Want a cheap seat and dont care about other things like reclining chairs then this is the airline for you. Everything besides a small personal backpack costs money. Want to bring your normal carry-on thats $55. Want food or drink thatll cost extra. No entertainment."
Cons: "See above"
Pros: "Nothing bad service all the way"
Cons: "Miss info paying for my bag 55 $ 18 $extra for my seat"
Pros: "I liked the VFW lounge and the free amenities for us veterans"
Cons: "Everything els, horrible everything..will never fly Spirit again"
Cons: "Website was down last night so couldn't check in or buy carryon. Was told we could explain to ticket agent and get same price. Ticket agent was unaware of this. went to print boarding pass and my kiosk only printed 1 and my husband got 2 but one was of wrong person so we had to go to ticket agent again't to fix. Almost missed flight due roball this chaos No food or drinks. Will NEVER fly spirit again"
Cons: "Dirty seat pocket. Plane is just dirty. Too cramped for a six foot man like myself."
Pros: "It arrived on time. The on-board crew was very nice."
Cons: "Everything else. The pettiness regarding carryone bags - I don't mean large ones, I mean those that every one airline in the world accepts. The seats couldn't be any closer to each other. The "tray" was worthless."
Pros: "flight on time , crew ok , plane ok"
Cons: "the only thing to upset me was the robbery of luggage fee ...for a small cabin size I paid 55$ and that took all my appetite to use your airline again...why should I fly with you and pay more with game words...declared price 130$ and 55$ for 1 small cabin bag...thanks I won't have that experience again for sure"
Pros: "Boarding was easy and I was able to get to see you I wanted on a direct flight."
Cons: "I was in a 4 1/2 hour flight in seats that do not recline. It was pretty uncomfortable:-("
Pros: "The only thing I enjoyed was the economy class seating which gave a little more leg room, however the seats don't recline."
Cons: "I flew from Philly to Las Vegas and then Las Vegas to Atlanta to Philly on the way back. Each time the flights were delayed due to the previous connecting flights inability to be on time. At the airport the gate staff did not give updates for the airline departure. Once aboard the aircraft, the flight crew were loudly carrying on for the entire flight giving little regard for those around them especially since one flight was a redeye flight. I will not be flying this airline again."
Pros: "Flight was on-time, boarding was early."
Cons: "Tiny seats - ok since I am short but would be rough for a tall person"
Pros: "Great customer service from Airport Personnel"
Cons: "Luggage fees, extremely uncomfortable seats, In flight fees and no interest in assisting with basic needs as simple as water"
Pros: "Seats had enough room"
Cons: "No pretzels"
Pros: "We thought we were getting tickets at a reasonable price."
Cons: "The price would have been reasonable if we didn't have to pay extra for EVERYTHING."
Pros: "How easy it is and fast to get to the big apple from Detroit."
Cons: "The craziness of La Guardia"
Pros: "The plane was clean."
Cons: "Delayed flight. Lack of delay update posted on airport flight tv monitors. Spirit employees at check-in counter were not pleasant or too helpful. Would not help with simple requests, such as, throwing baggage claim slip away. Website confusing to check bag."
Cons: "Was supposed to arrive in New York Monday evening. My flight was cancelled once I got to Detroit because of weather over New York. The staff was blatantly rude and unhelpful. They also told me I wouldn't be able to get another flight to New York until the following Thursday. They didnt offered any vouchers for food or hotel. I eventually I had to rent a van with four strangers and drive 11 hours at 11:45 pm to avoid paying what would have easily been a thousand dollars in hotel fares and food for 3 days. They also told me they would refund part of my flight cost when I was in like for two hours, then denied saying that on the phone later that day."
Cons: "Teo hours late!!"
Pros: "No logical way to solve the overbooking problem"
Cons: "It was so cold on the flight, that I couldn't even just relax and enjoy it. I was so uncomfortable the entire time because it was freezing..."
Pros: "The plane left on time and arrived on time. he price was reasonable for no frills. Will travel with Spirit in future."
Pros: "Friendly stewardess"
Cons: "The chairs are low budget seats cushions are thin with and the leg room is limited which makes the ride very uncomfortable. I travel with various airlines and this was my 1st time traveling with spirit. This is by far my most uncomfortable plane ride with any airline. The cost for all beverages Is another concern. It is practically a potential health concern for a customer flying 2 hours or more to not have at least water provided for free. The credit card only for beverage payment also is a inconvenience for a small purchase that could easily be settle with cash. In closing, I feel this company is a prime example of producing poor service when the airline try to cut cost then capitalize on every single accommodation at the complete expense and inconvenience of the customers."
Pros: "Everything people say about Spirit is true... you get what you pay for...and then more payments on top of that...."
Pros: "Nothing, prices were not even that cheap and after bag fees and other hidden fees it was a complete scam"
Cons: "Everything. Seats don't recline. No water. Bad staff. Terrible pricing strategy"
Pros: "All went well. We took off on time and landed 9 minutes early. Our bags came out shortly after we got to baggage claim. The bags were not damaged in any way."
Pros: "Extremely low price and waived baggage fees for active duty military made our first Spirit flight wonderful. Attendants were friendly once on board."
Cons: "Downfalls were limited legroom, the baggage check line at DTW took over an hour and many kiosks were broken and could not print boarding passes."
Cons: "My flight to Philadelphia due to "weather." No notice, no effort to place us on another flight. Typical Spirit which is why I try to avoid flying with them whenevet possible. My mistake."
Cons: "I was charged $10 twice for my bag and $10 for my seat, going and coming, since it wasn't a non stop. What a rip off. I had to get off the plane and get back on the plane and sit in the same seat and be charged another $10. NOT A GOOD way to treat customers if you want them to return."
Cons: "Flight was delayed 3 hrs"
Cons: "It was not clearly conveyed when purchasing the ticket that baggage fees were not included in the base price. Thus, we not only had to pay to check 2 bags and 2 carry-ons for 170$, we also had to pay an extra 100$ because our checked bags were "overweight" at 50lbs (they only accept 40lbs bags) - and this was only ONE WAY. We will have to pay that $270 on our return flight as well. Ultimately our baggage fees cost us 4X more than our two ticket fares combined! Now I wouldn't call that a "bargain" by any means - we could have gotten two first-class tickets on delta for the total amount we ended up paying. We will never fly spirit again and will ultimately think twice when booking through kayak. What a bummer."
Pros: "It was a good flight except there isn't much leg room on your planes and it would be nice to recline a little. Also, the charge for carry-ons is excessive and makes other airlines more appealing."