Daily cleaning, installation of cabin HEPA filters on flights from Detroit Metropolitan Wayne County to Switzerland
|January||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 6% increase in price.|
Average price round-trip
|$802||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 17h 25m
Switzerland has allowed travelers with a Swiss passport or a valid residence permit in Switzerland to enter. Entry restriction may apply to all other people.
There are no longer any entry restrictions related to coronavirus for persons arriving from Schengen and EU countries or from the small European states Andorra, the Vatican/Holy See, Monaco and San Marino as well as certain third countries. The normal entry requirements apply to persons arriving from these states.
For all other third-country citizens traveling directly from a high-risk country, entry restrictions apply when they enter Switzerland, for example for a holiday, visit or other reason. Persons who do not have rights of free movement and do not hold a valid permit allowing them to live or work in Switzerland will not be permitted to enter Switzerland from a high-risk country for stays of less than 90 days that do not require authorization, other than in cases of special necessity. Entry rules can change very quickly depending on the epidemiological situation. Check FOPH’s list of high-risk countries for more details.
Travelers from the UK and South Africa are not permitted entry to Switzerland. UK nationals and other non-Swiss/Liechtenstein nationals arriving from a “high risk-country” outside of the Schengen area are not permitted entry to Liechtenstein. These restrictions do not apply to UK nationals who are legally resident in Switzerland. They will be allowed to re-enter the country, but will need to present proof of residency, i.e. a Swiss residence permit (L / B / C / Ci permits). Holders of a cross-border permit (G permit), an FDFA legitimation card, a D visa issued by Switzerland and holders of a ‘laissez passer’ issued by a Swiss representation in cases of ‘individual special necessity’ may also enter the country.
Travelers from other countries who have the necessary visas and permits to enter, and authorized healthcare professionals may still enter the country.
Special allowances also exist in some cases for travelers arriving from Germany or Austria.
Travelers must complete an entry form prior to entry to Switzerland.
Travelers must present a medical certificate with a negative COVID-19 PCR or rapid antigen test result issued within 72 hours prior to arrival. Children under age 12 are exempt from the testing requirement.
Travelers who have been in certain countries in the past 10 days are subject to quarantine for 10 days on arrival. The countries and areas affected are set down in the FOPH’s list of high-risk countries. All travelers arriving from the UK and South Africa are subject to a 10-day self-isolation, including those who arrived since December 14. Travelers who have arrived in Switzerland from December 14 onward, must be in quarantine in their place of residence or accommodation by midnight on December 22 at the latest, and must notify their local Cantonal Medical Service by 12 noon on December 24.
Same-day transit is permitted; however, travelers who are not nationals, residents, or family members of nationals/residents of EEA Member States may not transit through Switzerland when arriving from a non-Schengen Member State en route to another Schengen Member State. Additional exemptions exist for some categories of business travelers who have received advance permission.
Travelers transiting through Switzerland, are strongly advised to have their onward travel booked in advance and to have confirmed they meet the entry requirements of their destination country.
There are currently 227,366 active cases of COVID-19 diagnosed in CH and 9,966 deaths as of Feb 28 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Switzerland.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Switzerland is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Switzerland with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Switzerland up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crew was super attentive. The seats were really confortable. I loved that the seat would completely flatten to make a « bed », wonderfully for sleeping!"
Cons: "The check in and boarding in Kathmandu was really not good. I requested wheelchair assistance when I booked, and was never offered a wheelchair nor any assistance for that matter ..."
Pros: "Crew did a great job keeping the long 11hour flight manageable!"
Pros: "Crew was amazing"
Pros: "Attentive and efficient"
Pros: "Good flights"
Cons: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."
Pros: "crew was amazing.. seat are comfortable"
Cons: "if the food includes children meal ."
Pros: "Seat was comfortable and entertainment selection was good."
Cons: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Pros: "So many carriers have cut back on so many things, our flight on Qatar Airlines felt like a throwback to the days when flying was enjoyable. Everything about our flight was better than we have come to expect from most other airlines. To highlight one surprise - the in-flight meals were high quality."
Pros: "All crews are helpful especially to parents traveling with young kid."
Cons: "More variety of food would be great"
Pros: "Liked the smoothness on boarding and the organization. Keep it up!"
Cons: "Attitude of some of the flight attendants and more entertainment."
Pros: "Good service and a modern airplane"
Cons: "The check in at JFK, too chaotic"
Pros: "Houston check in counters need to be added."
Cons: "Doha airport indian staff is rude to many passengers during their hand carry check. Too little space there. No organization."
Pros: "The staff was very helpful went above and beyond to help. Everything was smooth from boarding to landing plus everything in between."
Pros: "The other two seats in my row were not occupied"
Cons: "The excessive and second security checking at Doha"
Cons: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"
Pros: "qatar airways"
Cons: "serving alcohol to passengers more than once is disturbing the passengers on the side"
Pros: "Same as earlier flight"
Pros: "They are the best"
Pros: "Food was excellent. Service was excellent."
Cons: "Entertainment was limited."
Pros: "crew was excellent, very attentive"
Cons: "food - i am not a fussy eater but it's as if qatar tries do please too many tastes and does not suceed at any. why not have middle eastern food choices too? but then i guess you can't argue with the price"
Pros: "The plane was virtually empty and the service was good."
Cons: "The plane from Doha to Dar was infinitely less nice than the plane from New York to Doha. It was borderline offensively unequal."
Cons: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"
Cons: "I missed my flight from Nairobi to kisumu"
Pros: "The staff is friendly .. and polite .. yhe explain well the rules and safety . They listen to costumer.. they make amends and or do what they can do to provide good and quality service"
Cons: "There is nothing in particular .. but i woud suggest .. more good food."
Pros: "I liked how kind and attentive the staff were."
Cons: "The connection in Doha was a pain...one has to one end of the airport to the other...go through security and then come ALL THE WAY BACK! UGH!"
Pros: "great crew and food."
Cons: "being charged excess baggage when one suitcase weigh under weight. Having to wait at the terminal for a hour and a half because of bad weather -- not the pilot's fault"
Cons: "Good service"
Pros: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Pros: "The friendly hosting of the crew and the clean and tidy of everything the food was delicious hot and cean"
Cons: "The alcoholic drinks on the craft had to be banned for sack of God"
Pros: "Not much except the on board crew are nice."
Cons: "The first flight from KTM the TV didn't work and I didn't fit into the seat. The most uncomfortable seat in a long time. The second flight from Doh to JFK was not good. I was put through 3 security checks when I already went through security in KTM. On the 3rd check my Dutyfree whiskey was taken from me because they would not let me take it in my carry on. They said I could take it if I checked my carry on bag (one backpack). My carry on has everything I need for a 16 hour flight. Plus, I had my very expensive camera gear in there too so I could not do this. This was unfair and Qatar needs to step up and return my Dutyfree whiskey and reimburse for the flight without TV. I will never suggest Qatar to anyone."
Pros: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Cons: "Delayed for 4.5 hours. Extremely bad customer service"
Pros: "Very organized, helpful staff, they also provide lots of entertainment and food"
Pros: "The plane is very comfortable and the staff are friendly"
Pros: "Some how it was a good experience"
Pros: "Everything else"
Cons: "Too much air condition... cold!!"
Pros: "Timely response on the phone."
Cons: "Timely response on the phone."
Cons: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."
Pros: "The plane number one is very good but the onther one to cairo is good not like the first"
Cons: "Other passengers pushing, coughing & sneezing without proper sanitary measures; dirty toilets. This reflects on the education level of passengers, not the crew, but it still makes flying into Jeddah on packed flights particularly miserable."
Pros: "Everything was taken care of and I never had to worry. I felt well treated, important, my things were taken care of and respected, the plane was clean and had great in flight options for food and entertainment. The staff was respectful and nice."
Pros: "I was the third person in the line. The ticket agent couldn't find my ticket as multiple tickets were booked on my name and all tickets showed X mark. After 20-30 minutes of wait, I finally got my ticket but the security and custom lines were very long by that time. Never flying Qatar again."
Pros: "Seat and space"
Cons: "Food was pathetic."
Pros: "The flight attendants were courteous and helpful, the flight left on time and even arrived early"
Cons: "Seat 10H, the transition from coach to business class could be designed a little better so the service carts don't hit the seat occupant when they move between cabins"
Cons: "Was told to move seat up and down repeatedly"
Pros: "Crew was friendly. Flight left on time!!!!!! :)"
Cons: "Food was served too late. Unable to get a bottle of water as I was dehydrated."
Pros: "I loved the hospitality and the smooth comfortable flight. The plane was full but there was enough space for everyone to relax comfortably during the flight."
Cons: "Horrible food, crew wasn’t nice"
Pros: "Great service! Very safe flight!"
Cons: "Warmer food, maybe... but safety was great."
Cons: "baby food could have been served baby bassinet installed only after asking multiple times"
Cons: "I missed it"
Pros: "After we missed our flight, we were provided with terrible customer service."
Cons: "We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend."
Pros: "The food was amazing and the crew was great from Chicago to Instanbul."
Cons: "Boarding seemed a bit unorganized and the crew from Instanbul to Zurich spoke very little English."
Pros: "The # of movies."
Cons: "I sat next to 2 children. It smelled like baby poo off and on for the whole flight. There are no individual AC so the entire plane was on one temp which was stuffy and smelly at times. If some one passed gas, you could for sure smell it. I told the flight attendant and they agreed before I could describe so it wasn’t just me."
Pros: "Overall was a nice flight."
Cons: "There’s no entertainment in plane.this the only thing I wish to change."
Pros: "The food was great, customer service also good and price is Afordable"
Pros: "Turkish airlines is the best"
Pros: "Crew was helpful and pleasent"
Cons: "Flight from Istanbul to Mumbai was not that great. Leg space was not that great. Food overall was pretty same across the 3 meals. Expect more variety which I have seen on other airlines like Emirates and Etihad."
Cons: "I got in a car accident on the way to the airport for my flight. I went in an ambulance to the ER and had a doctors note that I was safe to fly the next day. When I tried to move my ticket to the next day, with a business class ticket that cost $4000, Turkish airlines wouldn’t do it. They made me pay $3000 to get home . Unbelievable"
Pros: "I had only 70 minutes transfer time and had to spend almost all of that time standing in line to go through security after just arriving from another flight!! I ran to the gate and was the last person through before it closed. I asked about my two bags and was told they were accounted for. Hardly believing it but glad to at least have made it I boarded. When I arrived in Zurich, sure enough my bags arrived too! Was very pleasantly surprised!"
Cons: "Though no fault of Turkish Airlines, having to go through security after just getting off one flight was stressful even if it might have been necessary. Almost missed my flight. The security area is not properly designed for accomodating many people at one time and the officials (actually two cleaning personnel) who did not speak anything but Turkish were manning the entrance. Even when I showed them my boarding pass they just rudely shooed me away!"
Pros: "On time and uneventful"
Cons: "limited overhead space"
Pros: "Flight attendants were friendly and made the experience more pleasurable. Food was alright, however could have been better."
Cons: "Delay in departure."
Pros: "Flight time Prices Service"
Pros: "Good trip great service"
Pros: "Last my lagge"
Cons: "It should be connected fight with my other flight"
Pros: "In economy class,was the best space and service I experienced so far! I was surprised by the level of service!"
Pros: "loads of room, great entertainment system, nice crew and the food was very good too."
Pros: "great entertainment, good service, middle chair was empty so very comfortable"
Cons: "extreme delays! sitting in the plane for 2 hours can be very frustrating"
Cons: "There were some passengers didn't allowed to get on a flight because of over booking. Some of them didn't speek English and didn't understand why thy have to stay in the airport.On the other hand I saw how the officials laughed at him because he tried to fight for the place on the flight by using a foreign language. It is an ugly phenomenon that does not respect people"
Cons: "My flight tonight (0078) from MIA to Istanbul was delayed by over 5 hours. I am traveling with an infant and it has been IMPOSSIBLE to get anyone to help us. Finally, someone at the airport helped in re-booking our flights but I have yet to have anyone give me an answer regarding compensation! In addition, we are traveling with an infant which isn't easy but we had the bassinet seat on our original flight. Now it's sold out for the flight tomorrow and no one will assist in trying to help get us better seats. I understand things are out of your companies control but being in an airport with an 18-month baby isn't easy and no one in this company has made this crazy travel schedule easier. I would like someone to call me back or email me with something that could maybe be done to help us! No one at the call center will help!"
Pros: "The for was good. The crew was attentive and professional."
Cons: "The leg room in the Washington-Istanbul leg was very small for a long haul international flight."
Pros: "bad !!!"
Cons: "All !!"
Pros: "Food and movie selections."
Cons: "More options on TV seroes"
Pros: "Nice seats, and staff"
Cons: "The family behind us had kids, they were yelling, kicking my seat and had a cat they were holding. I am highly allergic to cats and at first couldn't understand why I was coughing so much. I was very disappointed the staff did not make sure this animal was contained at the back of the plane."
Pros: "Staff was very good"
Cons: "Flight was canceled and I missed all subsequent connections"
Pros: "Was surprised to get a full meal on such a short flight. Very good food."
Cons: "Pretty average flying experience. The plane looked older, but that's nothing unusual"
Pros: "am very satisfaction with my flight, Food was excellent .also the service to.I am so happy I chose kayak"
Cons: "since Jan 17 TK stopped providing meals during the flight , just sandwich and drinks."
Pros: "I really like the food and the crew members. they all were very kind and nice to us."
Pros: "Well, Due to craziness at Atatürk airport my 11am flight arrived to Istanbul at 3pm.. which was the time of my connecting flight to NY. I was lucky that the flight was being delayed too.. so I got to board my flight 3:40pm. However, due to high traffic at Atatürk airport my New York flight departed at 5pm. Overall there was just a 2 hour delay, however the experience of transferring was quite stressful, not to mention that my bags didn't make it to New York. I just wished that the connecting flight information was not offline in the Ankara Istanbul train so that I didn't panic as much. Overall I made it safe and sound to my destination by the magic of plane transportation.. so thank you to all the engineers, staff, pilot, cabin crew and oil companies that did so much to bring me home. Renan"
Cons: "Crew didnt act like they liked their job"
Cons: "The food was no good. The airplane was so hot sometimes I couldn't breathe"
Pros: "excellent food, service"
Cons: "Announce too early boarding time, 50 minutes late for boarding."
Pros: "Flight timing and the crew were excellent"
Pros: "Crew were exceptionally warm and pleasant, and made me feel more than welcome onboard."
Cons: "This was one of the worst days of my life, health-wise, so it could be that my observation of the passage of time was somewhat distorted, but Turkish did everything either slowly, or more slowly on this day. First, name two things on a flight line that are wheeled, movable objects. Did you answer bus and plane? Well done. So if both bus AND plane are theoretically mobile, why then must I endure a long walk AND a long bus ride? Boarding was an hour-long event, probably due again to inefficient ground services. I fell asleep and woke up twice before it was over."
Pros: "Entertainment was great"
Cons: "Lack of leg room; lack of air flow during entire flight and seats could adjust their own."
Pros: "The wheelchair crew took my old mother of 70yr old njoh rose enjoh all the way to connect Zurich flight when she highlighted from Chicago O'hare flight to Istanbul. I give kudos to the wheelchair team at A300 Istanbul international airport atuku"
Cons: "This is one of the worst airlines I have flown with. I travel internationally frequently, I had used Turkish Airlines on a domestic flight in Turkey back in the 90's. It was a decent experience. So I decided to book my flight to Athens with Turkish Airlines. I bought a nonstop flight from LAX to with one and a half hour layover in Istanbul and then flying to Athens on the same day. I was assigned bulkhead seats on the way over. On the day of the Parcher at the Turkish airline counter in LAX I was informed that my seat assignments were changed. The agent could not/ would not give me a satisfactory answer as to why! During the course of the same conversation I was also informed that my layover Istanbul is not 1 1/2 hours, instead it is seven hours and I will be flying out to Athens The following day. My flight was randomly changed to a later flight without my knowledge! After a long wait at the ticketing counter, the manager switched us back to the original itinerary. Sadly it doesn't end here. The take off was about an hour and a half delayed. This was about exactly the same amount of time I had as layover Istanbul airport. I asked several flight attendants about how will Turkish Airlines will handle this delay as my connection to Athens was in jeopardy. Again not one flight attendant could give me a straight answer. Some said "well hopefully you will make it to the next flight". One said "the pilot we will make up for the lost time". I also noticed that my original bulkhead seat assignments were given to three ladies who were friends of a first class flight attendant! it was really annoying to watch the flight attendant bring them treats from the first class kitchen area. It was clear that our seats were intentionally switched as a special favor. Long story short, upon arrival we were told that the our connecting flight is at gate 501 only to find out there was no plane at the gate!! We never found out what happened to our original connection to Athens, but we ended up waiting an additional 5 1/2 hours in the airport for then next day flight. No explanation given, no accommodations provided, no apologies!"
Pros: "I like every thing"
Pros: "Large set of movie choices to pick from."
Cons: "Disappointed that I couldn't choose my meal options - was given a menu that said you could pick between more than one meal. But every single time the food cart arrived (6 total among 4 flights), was told there was no options."
Pros: "the crew was waiting for us, coming from Delhi, our connection was a little tight. the luggage did not make it to ZRH but was delivered the next day"
Pros: "Security checks in a narrow area serving several flights to the USA took way too long time to board"
Pros: "Turkish Airlines was the best experience I've ever had in economy, and I've traveled all over the world. Food, service, and entertainment choices were excellent. Thanks!"
Pros: "Quick boarding process! Everything was on time as estimated."
Pros: "Very friendly cabin attendants. Especially Irene."
Cons: "Food was poor. I would prefer a good piece of cheese or fruit."
Pros: "Very professional."
Cons: "No US airline seems to have figured out how to board without long line in the jetway. But not a big deal."
Pros: "Nothing. They lost the plane so we couldn’t even fly out"
Cons: "Finding the plane"
Pros: "Safe and fast journey."
Cons: "Vegan options for everything."
Cons: "They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me."
Cons: "Sat on tarmac for 20 mins because we were early..."
Cons: "Broken plane. Why not take better care?"
Cons: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."
Cons: "The coffee could’ve tasted better."
Pros: "It was quick"
Cons: "The head sets cost $2 There wasn’t food served It was very cramped."
Pros: "Friendly fast service to Albany"
Cons: "The EXTRA upgrade price from coach was a little bit better than economy coach but not much."
Cons: "No meal option and my video screen volume did not work"
Cons: "It was perfect."
Cons: "Being on time"
Pros: "Everything went smoothly. Baggage was at carousel before we were, a first."
Cons: "Everything was fine."
Pros: "Nicer plane"
Cons: "One stewardess almonds mowed me down with cart"
Pros: "Quick and easy."
Cons: "It was scheduled so late at night."
Cons: "Crowded seatibg"
Pros: "My upgrade was fabulous!"
Pros: "Excellent very good"
Cons: "Good service excellent"
Cons: "Bad information about delays"
Pros: "Not much to like"
Cons: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"
Cons: "I had to buy a ticket on Southwest to get where I needed to go. So a wasted trip, wasted time and Southwest came through immediately after I had told them the situation. I'll be using them much more now."
Pros: "ditto above"
Cons: "ditto above"
Pros: "Nothing bad and nothing particularly good."
Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Pros: "on time, clean, prompt."
Pros: "Updated plane, movies are old but a verity"
Cons: "Lost two pieces of luggage"
Pros: "Very professionals"
Pros: "Able to watch an interview. Then part of a movie which makes the time fly."
Cons: "Late departure. Late arrival. So I got my car and landed in terrible traffic. Which I had hoped to avoid."
Pros: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"
Cons: "Seating was tight"
Cons: "Plane was hot but that seems common for these small planes during the summer."
Pros: "On line customer service was very courteous and helpful."
Cons: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."
Pros: "Airplane was good, boarding was fast."
Cons: "Did not have the fruit and cheese plate."
Pros: "Very friendly and efficient. Food was hot and red wine excellent."
Pros: "No issues"
Cons: "Made me check a small bag and let others carry on 2 and3 bags very rude"
Pros: "I enjoyed not having a layover."
Cons: "I do not like being charged to bring a bag. I feel like a 560 fee should include a bag."
Pros: "Arriving and departing flights were at totally opposite ends of airport"
Pros: "...see above..."
Cons: "Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach."
Cons: "Boarding from bus and no aero bridge"
Pros: "Comfortable seats, decent food and was left alone to sleep after a long day."
Cons: "Didn’t like that I missed original flight by minutes due to chaos of the airport and resolving the issue took about an hour but did like that I was rebooked on the next available flight for no extra charge and the attendant seemed sympathetic to my plight. A simple but important detail."
Pros: "The food was excellent, and the crew was nice"
Cons: "There was a delay on the boarding and they didn't provide a reason."
Cons: "Perdieron las maletas"
Pros: "There were many comforts to the plane even in economy."
Cons: "There is little leg room in economy for someone over 5’11”"
Pros: "Entertainment on Detroit flight was great as well as the seating, food, and crew.."
Pros: "Great service, great crew! If available, will choose Lufthansa for my next flight! Friendly crew, smooth flying, great entertainment choices."
Pros: "The flight was smooth. The timing of the flight arrival and immigration was perfect. More than enough time to clear that process. The airline crew on board was professional and pleasaht"
Cons: "The seating was very close. Not enough room to sleep comfortably."
Cons: "See above"
Cons: "Connection very very tight and stressful Had to run to connecting flight and just made it by <1 minute"
Cons: "The landing was exceptionally rough Also we were delayed one hour and then had to wait some more in hot bus until plane was ready"
Cons: "Boarding was a zoo as the system was down -not very organized either. There was one crew member who was extremely rude and even as people boarded by her section did not greet people. Skipped a few rows with drinks and then told them there was no time to bring even a glass of water. Fortunately another crew member (who we also asked as they went by) brought water to those she had skipped who wanted it. My TV monitor was not working. Aging planes - need a thorough cleaning. The announcements were garbled and very difficult to hear."
Pros: "Crew. Courteous, engaging and supportive, of-course with a smile."
Cons: "Nothing on this flight"
Cons: "WiFi didn’t work most of flight and when it did required payment."
Pros: "Crew friendly"
Cons: "Waiting in the line long then expect"
Pros: "Very pleasant experience. Seats were comfortable! Nice to get a pillow and blanket at each seat. Also that the tv had a space for a USB plug!"
Pros: "Crews were very friendly"
Pros: "Flight was on time, boarding went smoothly. Seats not too comfy, knee room seems to be shrinking with every flight (transatlantic routes mostly)."
Cons: "I like wathcing European movies (German, French, etc.) when flying LH, but unfortunately they rarely have English subtitles."
Pros: "Great business class seats. Plenty of room and comfortable."
Pros: "I arrived at my destination completely unstressed."
Cons: "Security checks, but this is unavoidable"
Pros: "The temperature was moderate, not as cold as ususl. Stewards were very nice."
Cons: "Our seats were at the very back and the flight was quite bumpy at times. It left a bit late due to passengers not showing up and having to remove luggage. They wouldn't allow my husband to use his backpack as a personal item he had to count it as a carryon despite others having more carryon items."
Pros: "food, entertainment and most of the crew was great"
Cons: "Early boarding and then got yelled at for showing up 3min after official boarding time on ticket. no air vents for each seat. massive heat in airplane while waiting for taxiing"
Pros: "Everything. The flight was great and the staff were awesome. Thanks Lufthansa."
Cons: "Nothing, all was great."
Pros: "The service was fast. The employees were kind."
Cons: "Food on flight Detroit - Frankfurt was terrible."
Pros: "Smooth fast flight with good service!"
Cons: "Late taking off which happens, but they tried to make up the time in the air as much as they could on a short flight,"
Pros: "Crew was very helpful."
Cons: "Food for Indian vegetarian meal was very poor. Idea of chickpeas in transatlantic flight is not good! Crew did help out and offer another option!"
Cons: "the flight info was off"
Pros: "Early flight, from getting on the plane to out at bag check it took less than an hour! Flight was not full so middle seats were also free."
Cons: "Nothing, great flight!"
Cons: "entertainment was not working! the flight to Frankfurt was late and I missed the connection to rome! crew told me to run for the connection but ad the gate they told me they had already put me on a later flight! no need to run like crazy across the airport if they had me already booked me on a later flight! missed my train connection in rome to bari...asked the airport lufthansa rep. to put me on a flight to bari but they told me they couldn't do it although there was a flight available!"
Cons: "Airlines Front desk delay, long boarding , poor food"
Pros: "WiFi on long flight from Detroit to Frankfurt"
Pros: "Service is outstanding in economy and puts US airlines to shame. Lufthansa is the best way to fly to Europe."
Cons: "Clearing passport control in Frankfurt is very slow. The setup is not very good for a world class airport. You need to give yourself at least an hour."
Pros: "Tans it time to Amman is too long and that is the most distressing"
Pros: "Comfortalble trip"
Cons: "Boarding delay"
Cons: "Not well organized and food is unhealthy"
Pros: "The Lufthansa flight and crew were fantastic. Nice plane with amenities. It was far better than our return flight on Air Canada."
Cons: "My return on Air Canada."
Cons: "Being asked, when other passengers were around me, how much money I cary with me. This is a dangerous thing. I don't know whom I travel with, and I felt at risk knowing that other people know how much cash I have with me. Plus, the money were counted on the passageway to the plane, with people walking by. I strongly believe that you should change the method you ask and check passengers for cash. I heard other details that I shouldn't hear from another women who was also checked. What I ask is PRIVACY."
Cons: "The 1-star responses correspond to N/A. Mt flight was :30."
Cons: "The food was terrible, boarding was chaotic, only ten movies to choose from."
Pros: "The flight from DTW to FRA was made that much better by a particular flight attendant who actually remembered it was my first time flying. She checked with me personally as we were disembarking in FRA to see how my flight was. I unfortunately did not catch her name, but she was the highlight of the flight. If I fly again, I will definitely fly Lufthansa for flight crew like her. I skipped the evening meal as I was feeling unwell, but I had the breakfast. The fresh fruit, and especially the watermelon was delicious. There just wasn't enough of it."
Cons: "The seat cushion was rather stiff and made the 8-hour-long flight just a tad uncomfortable."
Pros: "On time and friendly crew"
Pros: "The food was good and the crew members were very friendly and caring."
Cons: "My flight was delayed by about 2 hours but we still made it to Germany with enough time to catch the Moscow flight and check out the duty free stores."
Cons: "Poor cabin crew behavior. Gate agent kind of reprimanded passengers to carry only one bag to cabin almost shouting at people in Frankfurt."
Pros: "The live streaming of the NBA finals game on the flight was excellent."
Cons: "The check in process was incredibly inefficient. I have never had to wait so long to check in my bags. The attendants were chatting and laughing while not helping customers and customers were unfairly taken from the middle of the line to jump the queue."
Pros: "Boarding process, food and entertainment were excellent."
Cons: "Seats seemed a little small, even for economy."
Cons: "Couldn't checkin online. Had to wait in line for over an hour."
Pros: "Boarding was efficient and the crew were nice."
Cons: "the seating is horrible. it was the tightest seating I've ever experienced."
Pros: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Pros: "The plane size & comfort was excellent. The staff were very friendly"
Pros: "Klm's consistantly high standards in everything they do."
Pros: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Cons: "Move the drapes a few more inches back."
Pros: "The crew was informative"
Cons: "Inflight sandwiches"
Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Pros: "No delay and nice staff"
Pros: "Nice aircraft"
Cons: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"
Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Pros: "Amazing crew"
Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Pros: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Cons: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Pros: "Everything OK"
Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Pros: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Cons: "Nothing to say"
Pros: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Cons: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Pros: "Interior of the plane was clean. Smooth landing."
Cons: "Pilot did not avoid turbulence"
Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Cons: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Pros: "Food was good and crew members were very nice"
Cons: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Cons: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Cons: "Boarding was a free for all. The travelers did not pay attention to the priorities."
Pros: "Very friendly staff"
Pros: "Service impeccable!"
Cons: "They have one line of executive class after the kitchen and toilet, is very noisy."
Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
Cons: "OLD plane without comfort or entertainment"
Pros: "Everything. Staff incredible."
Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Cons: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
Cons: "Terrible service in flight and customer service wise .. app functionality was below"
Cons: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."
Pros: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Cons: "As above"
Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Pros: "Wide selection of entertainment, food was good."
Cons: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Pros: "Boarding was very efficient."
Cons: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."
Cons: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."
Pros: "Overall very nice flight, even comes with free drink and snack"
Cons: "I slept didn't have snack offered and no entertainment"
Cons: "I missed my flight because of MU"
Cons: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."
Pros: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Cons: "Completely none sense to change the time of départure (30 min earlier) with just a simple email 24h before and w/o sending a text on mobile phone."
Airlines flying from Detroit Metropolitan Wayne County to Switzerland have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Detroit Metropolitan Wayne County to Switzerland
Masks required on board, masks provided on flights from Detroit Metropolitan Wayne County to Switzerland
Social distancing seating
Middle seats unavailable to book on flights from Detroit Metropolitan Wayne County to Switzerland
Testing for antibodies, testing for symptoms for flights from Detroit Metropolitan Wayne County to Switzerland
Waiving of change fees. Search flexible flights from Detroit Metropolitan Wayne County to Switzerland