My luggage was lost and I still haven't received it
I never boarded Brussels airlines. United Airlines put me on TAP or TP which I did like. But my luggage wasn’t forwarded until the 15th dec. Brussels had many natural disasters. My problems I believe were with either United Airlines or Swissport Luggage department
You have to pay for any drink and snacks in flight
The safety instructions movie was entertaining the first time. The crew was friendly overall.
Both my luggage items were lost on the way there and one on the way back. No free food or drink although the flight price is not that low.
My husband and I paid a combined $100 to reserve seats on our flight from LAX to London. When we got to check-in at LAX airport we did not get our reserved seats. Everything had been changed around. We did not even have seats next to each other. Upon complaining at arrival in London (there was no time at LAX to deal with this, as usual that airport was one chaotic mess) we were given a British Airways business card with a phone number that did not work/had been disconnected. I would like to get the $100 reservation fee back. Thank you.
Not enough leg room, chocolate dessert
The crew made your needs a top priority which was nice. This trip was my first time flying British Airways, I normally fly United, but the price was too good to pass up. I will definitely be using BA in the future from now on. Overall a great experience!
None! All pros!
Airline accommodated the delay with free room and meal voucher.
Flight was delayed 24 hours. Text message was sent on route that the flight was on time. Mechanical problems.
The re-routed , 5 hr late, flight (to Gatwick) was comfortable but we were left to track down BA reps to get a hotel voucher at 01:30 with the airport shut down.
Abandoned at Gatwick after midnight.
Detroit Metropolitan Wayne County (DTW) United States
Basel EuroAirport Swiss (BSL) Switzerland
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|Flights Arrive in||Basel EuroAirport Swiss|
|Flights Depart from||Detroit Metropolitan Wayne County|
|Airlines||Brussels Airlines, British Airways|