It was late both going to Prague and coming back. Then on this flight the stewardess tried to tell me that I could not put my bag on the bin on top of my head - she was reserving it for other passengers! Then she realized that her comment might sound racist (so she apologized), then she told me that I could not put my small bag under the chair. Finally I told her that she is certainly looking for a way to get me off the flight to which she answered "I can certainly find something!!!" Cultural sensitivity is needed with these stewardesses who are racist like I don't understand and I was certainly polite!
Read above!! WORST EXPERIENCE EVER!!!!
the service I received from Ken Tollenare in centraltracing@brusselsairlines was awesome, the only efficient and kind person in your airline.
very bad service, delayed and the lost my luggage for 4 and 5 days!!!!!!!!!!!!!!!!!!!!
Food was bad. Crew was distracted gossiping. They skipped rows during meal times as they were distracted. The seats are the most uncomfortable airline seats I've ever sat in.
Clean. Friendly staff
Service , on time
Quick flight, but still provided a sandwhich which was really nice since I didn’t have time on my layover to grab food!
Liked how many bathrooms were on board and amount of water served. Lots of entertainment selections!
I wish there would have been additional snacks or candy available for purchase. That being said, I was delighted with the drink service-I always had water available which was much appreciated!
Clean plane. Friendly staff
Worst selection of movies.
The staff is very nice and good service and very helpful
The Delay and the rough landing
On board entertainment ststem has lots of options to choose from on all accounts. Food selection was good, served hot with large selection of drinks. Overall much better than US airlines that cross Atlantic.
More comfortable seats for long haul flights is a must have. Comfort+ Offered a money’s worth alternative to business or first class. Boarding is done away from terminal building which required busess for transportation back and forth. Prefer skybridge instead.
The flight wasn’t on time it was delayed for 2 hour , and the landing was very scary
they provide such a great service so that I cannot find anything else to complain.
Detroit Metropolitan Wayne County (DTW) United States
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