Daily cleaning, installation of cabin HEPA filters on flights from District of Columbia to Florida
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Scores according to KAYAK customer reviews
Cons: "Extremely disappointed about flight 1379 scheduled to depart at 0658, 18 Jun 21. Flight departure was moved to 10:30 AM and later to 12:30 PM without giving any reason for the delay to the hundreds of passengers that arrived at the airport between 4:30 AM to 5:30 AM to meet the airlines requirements. Poor performance by Jet blue. Lost of time and money for me. Thumps down. Blue is my favorite color, live up to it."
Pros: "given the current situation here and around the world, the crew is doing their best which is very good."
Cons: "sanitizer at the waiting area before boarding, maintain the social distancing when board and existing, insist that it must be followed, disembark row after row"
Cons: "Tvs were broken"
Cons: "Had to check carry on and go to baggage carousel delaying my getting out of the airport"
Cons: "Had to check carry on and then go to baggage carousel delaying my getting out of the airport"
Cons: "The delay was almost unbearable"
Cons: "Everything, 5 hours delay"
Cons: "Everything, for example being on time"
Cons: "At the airport we are still waiting for our luggage almost an hour"
Cons: "huge delay....7+ hr delay for a 2 hr flight..there were other jetblue flights scheduled on the same route that went ahead of us"
Pros: "Nothing, because I missed a doctors appointment due to the delay and I spent the entire day traveling instead of the 3 hours it should have taken."
Pros: "Everything was amazing...."
Cons: "Delay and they not even offer something to drink at the gate."
Cons: "I pressed button for flight attendant help and no one came. Flight was delayed and made me miss appointment, turbulence, drinks weren’t served until the very end of the flight. Not pleasant."
Pros: "Everything ran smoothly on this flight- on time , fast luggage delivery, cheerful flight attendants."
Pros: "It was on time, quick, and painless"
Pros: "Good room quick and efficient here on time"
Cons: "Late departure"
Pros: "Easy boarding..quick fkight"
Pros: "Credit card machine appeared to not work, free drinks and headphones!"
Pros: "Service was excellent, everything on time. Great price and even better value."
Pros: "Though we had to deal with Hurricane Florence, we really didn't feel the turbulence during the overall flight."
Pros: "Typical ride and employees were friendly."
Cons: "Not enough bag space. Needed to put my carry on below with the luggage."
Pros: "They r getting better and better this we fly more with them"
Cons: "$25 charge for checked bag"
Pros: "Swift boarding procesx"
Cons: "I came to the airport 11:30am asked to rebook for earlier flight which wasn’t possible unless 75$ charged. I decided to wait till 4:16pm departure that ended being 3:50 am the next day. Meanwhile it took several hours to receive water and pretzels, pizza finally came after 9 hr wait(which gave me heartburn). Ground crew disorganized feeding us excuses of weather (wx) which initially was a landing gear problem for first 1.5 hr delay then again WX and ATC not assigning a route(while other airlines departing no problem) then crew timed out then no plane & again waiting for crew...Seriously? What a management!!! Reading comments below this keeps repeating however this was about 13 hours delay. This company should quit!"
Pros: "The effort to stay on track so far so good"
Pros: "On time departure. On time arrival. Friendly stewardesses, good food service and free wifi."
Cons: "Bumpy. Delayed. Broken video monitor and A/C vent."
Pros: "Comfortable seating, good service,"
Cons: "Flight was turbulent but that’s because of weather"
Cons: "DCA boarding crew were very cranky. Left a bad taste in my mouth. Never realized just how small these seats are until this flight, stuck in the middle of two men. Battle to use the armrests, someone kept passing wind and lots of turbulence. Paid full price for this miserable flight."
Cons: "The plane was 30+ minutes late arriving at the gate to load. The lavatory at the rear of the plane was out of order. Otherwise the flight was smooth and the attendants excellent."
Pros: "I fly a lot for work. But today I travelled on Jet Blue for the first time, and was pleasantly surprised with all the legroom. The flight was comfortable and the staff pleasant. I’ll fly them again soon."
Cons: "The flight was very late and there was no overhead storage for front seating. The staff did its best to faciliate the boarding process. I did not get the updates because I do not have a smart phone. And no texts were sent to my phone. ."
Pros: "No surprises."
Pros: "punctual in taking off and landing, new planes, comfy seats in the smaller aircrafts, not cramped, I like that, friendly "cabin" crew. I like a lot."
Pros: "Service was great, smooth landing. Great songs and communication by pilot and captain"
Cons: "Late departure, no overhead bin space available"
Pros: "Everything, trip was great"
Pros: "On time. Friendly service. Free wifi all the flight. Directv. Amazing"
Cons: "Read above"
Pros: "Everything the best!"
Pros: "Overall efficiency of the trip was very good."
Cons: "Audio in seat was poor. Lots of static and could not hear show."
Pros: "No delay"
Cons: "There are nothing I do not like."
Cons: "My bag got damaged"
Pros: "Seat was comfortable, boarding was good"
Cons: "WiFi didn’t work, my tv didn’t work either"
Cons: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."
Pros: "WARDA at the Miami Gate H07 was awesome. She went above and beyond. Everyone else was very helpful but you can get tell she does more than the norm. LOVE LOVE LOVE the free entertainment in the individual seats. Perfect for families!"
Cons: "No complaints"
Cons: "If you can get it he people at the desk to stop making announcements while there are announcements being made over the airport PA system that would be great. Especially when the person chosen to speak has a heavy accent and it’s competing with other announcements. My over 50 ears can’t make it out."
Pros: "We got earlier than expected to our destination"
Cons: "Perhaps educate passengers on the new Delta process of boarding. Too many passengers where disorganized; the crew tried very cars to direct people"
Pros: "Quickly moving through the airport."
Cons: "Take out old planes. It was really run down."
Pros: "Crew was friendly."
Cons: "Wish the seat was more comfortable. Landing was jittery and bumpy."
Cons: "Explain why there’s over a 2 hour delay"
Pros: "Comfortable Seating!"
Cons: "Flight delayed Quite a bit."
Pros: "The flight attendant from IAD to MSP called Bernadette was wonderful!"
Pros: "Super comfortable seats. Lots of movie options."
Cons: "Food was not very good"
Pros: "The flight was delay 3:45 and no compensation!!!!"
Cons: "The worst The flight was delay and no compensation!!!! 3:45"
Pros: "I was given an upgrade to a exit row seat so I could stretch out which nice since this was a connection from Sydney so I’d been flying for 14 hours already. The entertainment was excellent and the inflight messaging was wonderful. The staff was friendly and helpful. And the biscoff cookies are amazing."
Cons: "The seats need a cushion."
Pros: "Fly attenden alwas with a beautiful smile"
Pros: "Nothing particularly stands out. I did arrive safely."
Cons: "First class did not come with lounge access? Drinks were not cold. Bathrooms were falling apart and came with a disgusting odor. Time to retire these aircrafts."
Pros: "How professional everyone was"
Cons: "Everything was good"
Pros: "Seating was very nice and a free move was a plus"
Cons: "Boarding is a free for all. People cannot find their seats and put their luggage in the overhead. Board the plane from the back first"
Pros: "Late. Poor communication. Crying kids"
Pros: "The service and the seats"
Cons: "We spent more time than scheduled waiting to take off"
Pros: "We took off, flew and landed without incident. Crew was polite."
Cons: "Even though we booked months ahead, we weren’t provided seat assignments until we got to the gate. We were put in the very last row with less room than normal and no window."
Pros: "That I landed safely"
Cons: "1st class was horrible."
Pros: "Great and friendly crew"
Cons: "baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Unable to reach reservation desk on line or via phone (neither was the gate agent)"
Cons: "Delayed two hours"
Pros: "Got to my placs"
Cons: "Lol put the two fattest people next to each other"
Pros: "The fact that there were no snakes on this plane :-)"
Cons: "Same issue... there were no snakes on the plane :-/"
Pros: "Always a good experience with Delta! They’re the best!"
Cons: "flight ticket very expensive."
Pros: "Nice service , but flight was delayed , but that's not Delta dakut as it was weather related"
Cons: "Nice sercixe and crew and generous with snacks and water"
Pros: "Personnel were pleasant and welcomeing at the gate and onboard."
Cons: "Service overall and pleasant disposition of the crew."
Cons: "There delay"
Pros: "Left on time... Arrived 10 mins early. comfy plane. Pleasant help."
Pros: "The staff was was very accommodating to myself and my 19 month old daughter"
Pros: "Everything was great"
Cons: "Nothing everything was fine"
Pros: "They are very professional"
Cons: "I luv it"
Pros: "On time"
Cons: "Very cold on plane and when I asked for a blanket was told when she had time I then saw her give people blanket s all around me she was very unfriendly"
Pros: "on time. easy no issues"
Pros: "Extremely uncomfortable the entire flight. Seats too close together, then when you recline you hit the person behind you."
Cons: "Good tv shows, friendly attendants"
Cons: "I had to take different flights due to the delays."
Pros: "Smooth flight. On time. Satellite TV."
Cons: "One boarding agent for the whole plane and he was slow. Started boarding fairly early but didn't finish until 15 minutes after scheduled departure. Very cramped for 5 hour flight. Older model entertainment center. Paying for usual amenities. Crowded gate set up. Grumpy crew."
Cons: "Being scammed by the Chinese, China Southern"
Cons: "No complaints"
Pros: "I am 6'6" 300 pounds ... So I regularly book first class for trips over 2 hours in length ... Delta remains my #1 choice for both value and overall experience in first class. The difference between Delta and all other domestic carriers is just overwhelming. United and American/US Air could learn a lot from Delta. I could have flown this trip direct on United, but chose to fly through Atlanta on Delta for less money and a better experience from the baggage check to the gate to the in-flight experience."
Pros: "On time"
Cons: "Seat comfort poor. Áisle too narrow. Restrooms too small."
Pros: "El vuelo a su hora el avión súper. Moderno súper súper y los precios súper bajos gracias kaya"
Pros: "On time"
Cons: "Sandwiched between 2 big guys 1 of which should be made to buy 2 seats!!!!!!!"
Cons: "the passenger next to me was sick and shortly after takeoff projectile vomited in the seat. The flight attendant did not seem to think that it was a big deal and took his time attending to the sick passenger and relocating me."
Pros: "The plane felt new!"
Cons: "The carry-on space underneath the seat was limited by the entertainment system box"
Cons: "It was amazing"
Pros: "Everything was justOK"
Cons: "Seats are very confining."
Cons: "The entertainment app didn’t worked"
Cons: "Too cold"
Cons: "The layover was 40 minutes but from one gate to another takes 30 minutes, I was one of the last person aborting and the doors were about to close."
Cons: "Equipment delay"
Cons: "Holding back the departing passengers so those with connections could exit first"
Cons: "The on-boarding in Barcelona was a little odd. Instead of calling boarding by groups or zones it was a free for all. That could have been better organized"
Cons: "There is always a plane waiting at the gate in Miami if one arrives early. Not really American’s fault. Miami International Airport is the one that needs to be more flexible."
Cons: "Airline change time, airport, and seat asigment of our reservation. It was only thru several calls to their reservation and talked to a supervisor was I able to straight out the big mess. This has happened before with this airline when are reservation are done months in advance. I doubt we will fly American Airlines Again."
Pros: "ontime easy boarding comfortable and quiet"
Cons: "no gluten/dairy free items"
Cons: "Too much delay"
Pros: "We arrived 40min earlier than expected"
Pros: "The movie selection was great!"
Cons: "Mechanical delays caused me to miss my uncle's funeral."
Pros: "Not a challenging process from beginning to end."
Cons: "Mechanical issue caused a 2.5 hour flight delay that made me miss my connection. The hotel selected was unacceptable as it smelled of mold and mildew in the lobby and room. The bed sunk in. I had to return to the airport to get another room"
Cons: "Tecnical problems dellay no good american arlines i dont recomended"
Cons: "Old airplane between MIA and SJU"
Pros: "Not as other as flights"
Cons: "The food choices were terrible"
Pros: "Perfect from start to finish"
Pros: "No delay. Good smooth ride"
Cons: "Plane was smaller than the outgoing plane. Seats were not the ones i originally chose"
Pros: "Food, comfort and entertainment."
Cons: "Asked if there were any exit rows available, gate attendant wasn’t helpful at all. Many were empty but only received attitude when I inquired about it. Never had such an issue in the past. Not with AA nor any other airline. Except maybe the super cheap low-cost carriers, e.g. spirit and frontier. My rocket was not basic economy and I am an AAadvantage credit card member!"
Pros: "Great flight, on time, comfortable with great takeoff and landing"
Cons: "Recommended to all my friends"
Pros: "The wait time for the connection was not too long. But on the way back to the US, I almost missed my flight from Miami to Washington-DC because I didint have enough time to go though imigration and also had to wait for my luggages. Thank you!"
Cons: "Airplane very uncomfortable!spacevery reduce to obtain more seating capacity they forgot customer comfort"
Pros: "Boarding was efficient"
Cons: "There was NO ROOM for my legs when the man in front of me reclined his seat. I could not work on my laptop because it was such a ridiculously tight fit. I am 5'9" tall, and i have never been so cramped on an airplane."
Pros: "Friendliness of gate staff"
Pros: "Great selection on movies to pass the time and charging port for mobile devices ."
Pros: "We boarded quickly, the crew were friendly, the movies were great, we were on time leaving and arriving."
Cons: "The only complaint, it was hot on the aircraft when boarding."
Cons: "All good"
Pros: "it was easy to check in and short layovers"
Cons: "planes were really old and uncomfortable, I could not sleep at all, the seats are ridiculously small and not fit for a grown up. One of the worst flights ever for sure"
Pros: "Readiness for take off was well organized and quick"
Pros: "Surprisingly the seats were not cramped as on other airplanesI have benn on"
Cons: "I wished there was no delay in Miami each way. Miami to Washington an overcrowded runway caused the delay"
Pros: "The entertainment had major amount of movie and the veriety of beverages were wide also."
Cons: "The check in progress."
Pros: "Loved the individual seat back entertainment"
Pros: "Todo muy bien"
Cons: "Los que están en tránsito deberían permitirles bajar del avión antes para poder llegar en hora al otro vuelo. Sugiero que la tripulación informe a los pasajeros en tránsito sobre dónde dirigirse según el vuelo siguiente"
Pros: "Considering Mathew was on the way, we did excellent."
Pros: "All of it"
Pros: "All good - with every aspect of the trip."
Pros: "Not enough luggage space for regular number of passengers on board"
Cons: "Having to check my carry on bag. Brought only a carry on to avoid baggage claim, but was forced to check it anyway. There is NO organization to the boarding process, so in the free-for-all at boarding, people in any boarding group are let through with WAY MORE than 1 carry on and 1 personal item, leaving no room for my bag and I was in group 2 (not sure how many groups there are). Horrible disorganization at boarding. Board from back to front for goodness sake...its common sense."
Pros: "Flight had 2.5 hours delay"
Cons: "Took a long time to get off the plane after landing and luggage claim took took a really long time."
Cons: "Delays are a thing with allegiant. This time 4 hrs., previous to that 2 hrs, messy boarding, staff is unfriendly both in McAllen and Sanford. Total mess."
Pros: "I love that they fly out of smaller airports. I feel like the crew is kind and helpful."
Cons: "The seats are not very comfortable but luckily most of the flights are not too long."
Pros: "Great crew. Everything was on time. Loved it"
Pros: "Easy boarding"
Cons: "A little Snack"
Cons: "No help with the Coronavirus bs. Customer service blows"
Cons: "Roomy aisles and seats, on time boarding and flight. Great job!"
Cons: "Pathetic rationale for delay"
Pros: "Crew nice. Seat okay"
Cons: "Seats, snacks"
Pros: "The plane was clean and crew was very friendly."
Cons: "Delayed departure with no explanation. Other passengers clogged up the overhead bins with small bags, purses and containers of to-go food. Causing me to place my carry on in an overhead bin multiple aisles behind my seat which made for a cluster trying to board and de board."
Pros: "The crew was the best on any flight I have been on. Love their jokes."
Pros: "The crew was great. The flight arrived early and boarding was smooth. Seats were not that great. Would definitely fly with them again."
Cons: "A free beverage and snack."
Cons: "Check in."
Pros: "Crew was nice and the plane was clean."
Cons: "Bring snacks and drinks because they charge for everything."
Pros: "Crew was really nice! Flight was quick and easy"
Pros: "The captain was very good, and we arrived early to our destination. We had to hold back before landing, due to smaller planes landing, so the captain pointed out some areas along our path! Loved it! The flight was smooth."
Cons: "We had to be in the boarding area an hour before the flight was scheduled to leave. However, because of the way that the flights are scheduled, people were still deplaning from the previous flight for 25 minutes after our gate arrival time."
Pros: "The staff was great"
Cons: "Seats were way to small for tall people with long legs..........."
Pros: "Cost of flight"
Cons: "Extra charges for everything! Couldn’t even get a cup of water."
Pros: "Made it home safely."
Cons: "Waited on tarmac 2.5 hrs. Then plane delayed 10 hours. Then waited on tarmac 2 more hours. Horrible first experience flying with Allegiant."
Pros: "Flight crew were friendly and courteous and even added some humor. Flight was on time for departure and 20 min early on arrival. Couldn’t beat the fare. Only airline to fly direct non stop to my location."
Cons: "Had to pay for drinks or snacks. Seats did not recline. Fortunately only a little over a 2 hour flight."
Pros: "Quick and very smooth flight, amazing flight attendants."
Cons: "Wish at least one drink/soda was free. Boarding line was so slow."
Pros: "Friendly staff!!"
Cons: "Hour delay on flight"
Pros: "People in my row."
Pros: "Love the Military advantages. Thank you. Feels good to be honored & respected."
Pros: "Nonstop on time and as expected"
Pros: "Great flight. On time. Easy on. Easy off. And amazing fares."
Cons: "Everything great"
Cons: "No compliment"
Pros: "Snacks were good but we had to pay for them."
Pros: "My wife said that this was the smoothest airplane ride she had ever had."
Cons: "The first lady at the check in desk told us the wrong gate. We wound up taking a tram to another terminal, found out that we were in the wrong place, and then made it back just in time to board with a few minutes to spare. Anyway, the airline itself was o.k. and next time I'll check the arrival/departure board. Since we were traveling with only a carry on, it was a good price after all the "frills" were added (pay for carry on, pay to select seat). we still had a price lower than any other airline. So all in all, once we got on the plane it was a pleasant experience."
Pros: "the pilot"
Cons: "checking in , it seemed like no one knew what they were doing."
Pros: "friendly staff and clean enviornment. no nonsense flight."
Cons: "nothing to say except that seats could be a little more comfortable."
Pros: "Last week I flew to Florida on this airline. I quickly wrote a stellar review because the flight crew was sincere, nice and kind. Apparently, that is against policy and on this flight there was no hint of that nice attitude. No frills, no courtesy, just transportation."
Cons: "Flight delayed 3 hours coming in and 5 hours going back. This is unacceptable. I will never fly Allegiant Airlines again."
Pros: "The idea of a more competitive airfare. New South terminal in Austin is nice. Parking is cheaper. Food truck and outdoor seating are nice."
Cons: "No wifi. No entertainment options. You have to pay for snacks and regular drinks- even water."
Cons: "We sat for five hours waiting for a thunderstorm to end on a hot plane with no drinks."
Pros: "First time flyer on this airline... I loved that it was a DIRECT flight halfway across the country."
Cons: "Where to start... i guess for starters EVERYTHING is an upcharge. I was suprissed the seatbelts were included! Less legroom than a Cesna 152 and surrounded by 159 of my closest friends. And i mean SURROUNDED. That cabin is SO tight! So tight in fact the seats are a blow mold plastic with roughly 1.5" of foam and fabric. Think go-cart bucket seat with some foam rubber and pleather. Then there's luggage... My carry on bag (that I've used for 15yrs) was too big for the jig at the counter so got to check it for an additional $10 (above the $30 i had to pay to bring it) and they charged me $40 for my original check bag. The hitch is that they only allow 40lbs ($1/lb) for that check bag when the rest of the industry says 50lbs is the norm. Oops, gotta pay for that too! And wait for it... sodas are $2 in flight!"
Pros: "We were supposed to have boarded for 5:00, flight was at 6pm. They were missing 1 crew member and could board the plane. She showed up, then they made a announcement that the Oakland flight will be delayed till 8:10 takeoff. I was able to get on a flight to Stockton Airport without problem. They wouldnt tell me what was wrong, and i didnt want to chance that it was the last dlight to Oakland and went with Stockton. The flight was good, you have to pay for your water."
Cons: "They would tell me the problem with the plane."
Pros: "Low cost, great service, arrived 20 min early"
Cons: "Seats were kinda tight but I'm sort of used to that"
Pros: "Cost. I felt like I got what I paid for. With big name carriers I'm never quite sure what I'm paying for. Allegiant got me from point A to point B in the same manner. I just didn't get complimentary peanuts. And I'm quite okay with that. Seating, space, cleanliness was the same as other carriers. As long as Allegiant maintains their planes I'll keep flying with them."
Cons: "Everything was satisfactory. I don't have any complaints about this flight."
Cons: "Having to pay for drinks. But, I didn't even not mind it that much. I'd much rather a cheaper flight"
Pros: "Very clean, great staff, smooth flight, easy boarding. All the things you could expect for a great experience. First time flying with this airline so I didn't know what to expect but it was great!"
Pros: "Very good flight crew. Cheerful. Nicely suggested a free adult beverage since we had the Allegiant credit card."
Cons: "Was an hour and half late"
Pros: "The Bacardi"
Cons: "How small the bottles are."
Pros: "Nothing about it at all"
Cons: "I didn't like the turbalance on the plane I didn't like the service check in line Need more people helping in the airport"
Pros: "friendly crew clean plane, speedy service"
Pros: "The flight attendants were great. Pilots attention to detail..Great."
Cons: "Charging for every little thing including seat choice, bags, snacks. No complimentary beverages or peanuts. Not even water! In the long run, I didn't save money on this trip."
Cons: "I moved my seat when I checked in to sit with a friend and paid about ten bucks for a different seat. I didn't think much of it until I got to my new seat and realized I had paid to sit in a seat that was basically a bench that didn't recline and was right in front of the bathroom so it rattled every time someone flushed. Classy."
Pros: "The attitude of the crew was excellent"
Cons: "The wait due to a maintenance issue was an hour and half extra on the plane before we finally took off."
Pros: "No issues. Responsive flight attendants, on time"
Cons: "$5 to print my boarding pass at airport. and using online tools to print was not intuitive Seats that don't recline."
Pros: "Comfortable fast trip"
Cons: "Nothing all good"
Cons: "Very small cramped aircraft"
Cons: "Changed our reserved seating"
Pros: "Service was fantastic everyone so friendly."
Cons: "Nothing. It was fantastic!"
Pros: "There was only one flight attendant but he was very friendly and worked very hard"
Cons: "The checkin process is awful if you fly basic economy. This is the second time I have flown basic economy on United and you have to wait in line for 20 minutes to get a boarding pass and then have someone inspect the size of your personal item. You cannot check in and get a boarding pass online."
Cons: "Better snacks & more legroom"
Cons: "The cabin was very hot."
Pros: "Found a replacement aircraft and worked hard to get bags from original scheduled aircraft."
Pros: "The food was quite good actually"
Cons: "comfort level was terrible"
Cons: "The WiFi system is very slow"
Cons: "Did not actually get a Polaris type cabin layout. The plane had not yet been converted."
Pros: "Early arrival after on time departure"
Cons: "No complaints"
Pros: "Complimentary wine"
Pros: "Nice new interior"
Cons: "3hour weather delay!"
Cons: "My wife and I traveled with bicycles packed in standard boxes and got hit with a whopping $230 charge per bicycle out of the blue. We were expecting no charge because the bicycles were our only check-in baggage for the trip. Couldn't believe the lack of transparency with which we got hit with this charge. Qantas, Air New Zealand, and other airlines we've taken bikes with us on our flights have charged nothing when we traveled in the same fashion. So, if you are a bicyclist traveling with your bicycle, I'd avoid the United-Lufthansa duo."
Pros: "On time courteous staff excellent service"
Pros: "Quick and efficient."
Pros: "I was able to leave Burlington before the storm."
Cons: "When you travel the friendly skies, it is a cattle call. Travel is just not fun via any of the airlines. My experience was decent and that is all that I can say."
Pros: "Service was excellent and it was on time"
Pros: "The staff was friendly and accommodating."
Cons: "My window shade was upside down and I had to hold it to stay up and the plane was very small."
Pros: "Arriving in Dublin"
Cons: "Seat was cramped and uncomfortable"
Cons: "Never made it to destination"
Cons: "Poor WiFi. Poor video. Very small seating"
Cons: "Check in process was at kiosk was long wait"
Pros: "An old 777 , dirty and the food was horrible."
Pros: "Everthing, except the typical cramped quarters."
Cons: "The cramped seating"
Cons: "United check-in at IAD was chaotic. Worst process I have ever seen."
Cons: "We requested Asian vegetarian meal but messed up. That was very pain."
Pros: "Earlier than scheduled. Enough space."
Pros: "Security was quick and efficient. Boarding was extremely organized. The airline attendants were attentive. The pilot on United informed us when the possibility of hitting turbulence occurred so we could adjust accordingly. Overall, great travel experience."
Pros: "Small seats flight did not depart in time due to ground crew check in counter wanted to give a wheel chair after I asked for assistance locating my terminal because I am legally blind"
Cons: "Flight UA 6270 was initially delayed due to incoming plane delayed for weather. After boarding 2 planes at IAD, we were told after 5 + hrs that the flight to JAX was cancelled. UA Customer Service Agent was slow and not well trained. Other passengers were easily and promptly placed on other flights (UA & other airlines)...we were told that the next available UA flight from IAD to JAX was more than 24 hrs wait. Eventually placed on a UA Flt to CLT at 11 PM. Upon arrival in CLT, we asked the gate Agent for assistance on a Voucher because we had to stay overnight in CLT...we were told that the IAD Agent did not designate us as eligible for a voucher and yet, people next to us flying coach were given a voucher. The Gentleman Agent at our arrival gate was trying to help us but his Madam Supervisor was arrogant and unwilling to help. In an exasperated tone, I asked both individuals if flying First Class would help us get a voucher and her arrogant answer was "do you want me to call the police?" Obviously we left for our Marriott Hotel which was a wonderful customer service experience. Plus our UA Flt from IAD to CLT placed us in Coach (is a refund coming???) We paid for 1st Class for our 12/22 flight and our 12/26 flight. After 3 hrs in a Marriott in CLT we took an AA Flt from CLT to JAX. Also, the UA communication on the status of our baggage was unclear and misleading. Plan to fly American or Delta for future travel."
Pros: "A little late leaving the airport but it made us feel like they checked the plane well"
Pros: "Boarding was quick"
Cons: "Intercom anouncements on late night flight. Way too many about the ball game"
Cons: "Old plane and was not clean."
Pros: "Meals, for a coach ticket, were surprisingly good."
Pros: "Seating arrangement"
Cons: "The delay and the worry of the door condition"
Cons: "EVERYTHING WAS EXCELLENT"
Pros: "Good trip"
Pros: "Food was a bit better than I expected. Videos kept going out. Staff were great. Plane landed well!"
Pros: "Never got on"
Cons: "Never had a chance to find out if I would like it or not."
Cons: "Maintenance delays and rerouting caused me to miss my reserved ground transit in LA... United claimed on the phone I would be reimbursed for a taxi, but changed their mind when I sent them a receipt a few days later."
Pros: "same comments as above"
Cons: "same comments as above"
Cons: "Tight aisle"
Pros: "The flight itself was great and loved the inflight entertainment via the app."
Cons: "2 screaming and kicking little kids behind me the entire flight. Would be nice if the flight had something for kids to stay busy or protect their ears from the change in pressure that tends to make them cry and scream non stop."
Airlines flying from District of Columbia to Florida have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from District of Columbia to Florida
Masks required on board, masks provided on flights from District of Columbia to Florida
Social distancing seating
Middle seats unavailable to book on flights from District of Columbia to Florida
Testing for antibodies, testing for symptoms for flights from District of Columbia to Florida
Waiving of change fees. Search flexible flights from District of Columbia to Florida