Daily cleaning, installation of cabin HEPA filters on flights from District of Columbia to Tennessee
|August||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 15% increase in price.|
Average price round-trip
|$318||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines, Avianca and Southwest have all waived their change and cancellation fees on flights from District of Columbia to Tennessee. Confirm policies on booking site.
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Scores according to KAYAK customer reviews
Pros: "Everything on time, friendly and helpful attendants"
Cons: "Why does boarding have to happen with several other flights, gets confusing. Have other flights board at a different time or from another gate far away so customers don't get confused"
Pros: "Meal was provided at no additional charge. Pilots were informative on weather conditions. Good crew service."
Cons: "No food"
Pros: "The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner."
Cons: "Plane was late coming in and my departure time was 30 minutes off schedule."
Pros: "Nice updates"
Pros: "Staff was friendly."
Cons: "During boarding, the sign wasn’t updated after Zone 1. I was watching the board from a distance while on the phone, waiting for Zone 4 to come up. Fortunately, I heard them say “final boarding” over the intercom; otherwise I could have missed my flight."
Pros: "very friendly crew"
Cons: "Delayed flight"
Cons: "There was a LOT of turbulence and the landing was a rough one too. Plane was cramped with very little leg room and my seat back was broken."
Pros: "Free movies"
Cons: "This is the second flight in a row in which Delta has either cancelled or rescheduled my flight at the last minute. Last time I was stranded in the Atlanta airport overnight waiting literally all night for them to return my luggage (which never came, and then was late even to my final destination). I will not be using Delta in the future."
Cons: "Crew wasn’t very friendly"
Cons: "Everything fuckin sucks"
Cons: "Delta allowed flights with empty seats going to the same destination to take off without trying to fill them w passengers who were delayed on other flights. Our flight was delayed more than three hours, and it’s a shame that some folks could have been accommodated on that flight but were not."
Pros: "flight attendants"
Cons: "As soon as we all were boarded we where told there was a mechanical issue. Sat on the boarded cramped flight for 2 hours until issue was fixed. If there was a mechanical issue then the plane should’ve not been boarded until it was fixed. Much rather have waited in lobby for 2 hours than on a plane with no food and water. Or at least alllowed us to deboard while issues where resolved."
Pros: "The in-flight movie was very much appreciated."
Pros: "Service vey Good. Nice choices. Comfort seating very nice"
Cons: "WiFi awful. Useless."
Pros: "Good in general."
Pros: "everything is fine except th nickel and dime."
Cons: "Why do airlines charge you an arm and a leg to fly then force to 1. Check a bag, or 2. Get a drink, or 3. Get a seat in an exit row or worst of all now 4. WIFI IS NOW A STANDARD ON PLANES BUT PASSENGERS MUST PAY?!?!"
Pros: "Helpful DCA counter personnel, cabin crew and comfy aircraft. On time both ways!"
Pros: "Short flight"
Cons: "Sat on the plane on the tarmac for over an hour in the cold..."
Cons: "They lost my bag."
Pros: "Very efficient boarding; crew had the foresight to ask for travelers to gate-check their bags due to a full flight and that saved a lot of boarding time and hassle."
Cons: "The seats on this aircraft looked like that had a 2-2 configuration; it's now 3-2 making it pretty cramped in Coach."
Cons: "The male flight attendant my section was very unpleasant to the elderly passengers in my area and just left me very uneasy about the flight"
Pros: "Flight attendant gave me the can of Diet Coke and extra pretzels when requested. The entertainment was excellent, the TV screen in the seats. Good choice of TV shows"
Cons: "Seat size"
Pros: "Compared to previous flight - this was so much better with upgrade to first class and extra space."
Pros: "Quick service - uneventful."
Pros: "quick trip, no problems"
Pros: "Happily, the flight was completely non-eventful."
Cons: "The food and snack choices are quite limited."
Pros: "Delta fo"
Cons: "The service was terrible. Also a ripped off base on I was expecting to be treated as if I was on Virgin nothing compares to it . Delta plane making a loud noise we can even heard anything when pilot does announcement. I want my money back or I should be reinbuise some how."
Pros: "Everything about it was excellent, which is saying a lot for a guy who travels a lot."
Cons: "I realize that a flight attendant is there ultimately for safety reasons, but one of the three was particularly brusque in her interaction."
Pros: "Comfy seats"
Cons: "No earphones available. I had forgotten mine but crew stated that none had been put on the flight. Lunch was served but no snacks later as is usual on an almost 4 hr flight. I always fly First Class for the extra room and perks of crew service. Crew spent most time in galley chatting. Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights."
Cons: "Delta doesn't manage their flight schedules and personnel with backup or standby crew in order to assist whenever there are delays across domestic flights. The plane was late to arrive at the gate and we were also told that while the pilot was ready to take off, we couldn't leave because we were waiting for a flight attendant to land from Pittsburgh (we were in La Guardia airport in NYC). delta would rather I convenience the flyer instead of hiring more personnel or figuring out standby or backup plans for delayed flights."
Cons: "Never announced we were over 10Kfeet and could turn on electronic equipment, attendant seemed cross when her question "pretzels or coockie?" was answered "yes.""
Pros: "Good experience overall. Pleasant staff. Movie features were wonderful and helped pass the time."
Pros: "The service. The plane (seemed like an international plane). Food options. The service and the service. There was a problem getting on, they allowed premium members to board but when I got to the plane, I was scolded by the cleaning crew lady (maybe the Mgr) that they were not ready and that she had informed 'them' of that and that no one is allowed to board while they are cleaning."
Pros: "Free food for all on this flight! Turkey sandwich was actually quite good! Great legroom, flight attendants, and pilot. Free great movie for all."
Cons: "Spent $25 on Main Cabin Preferred when I thought it was Economy Comfort. Did not really change my experience and i'm out $25."
Pros: "Delta always has a nice professional crew. We were served within a reasonable time and I felt comfortable the whole flight."
Cons: "The pressure is the cabin with really bothering me. I've flown several times and never had the pressure to bother me but it was really hurting my head."
Pros: "Not much"
Pros: "exit row - good leg room; new storage compartment was good."
Cons: "New seats = hard; got uncomfortable after about an hour. Wish there was a way to disconnect folding tray from behind seat - person behind kept dropping it, drumming on it, open it and closing it - really a nuisance."
Pros: "Boarding was on time, free entertainment, choice of free snack with our drink, free extra serving of complementary coffee, and landed ahead of schedule"
Cons: "Nothing in this experience"
Pros: "I could have flown United direct for about the same price - but chose to fly Delta via Atlanta because, well, it's DELTA. Delta's first class is really first class - it's more than just a bigger seat .... the staff from the counter to the cabin crew all treat you like you're a valued first class customer. The experience of flying today is mostly like being shoved into a subway train in Japan with no genuine gratitude for my patronage. Not with Delta - they really do go above and beyond and it is not lost on me."
Pros: "Mostly everything was ok"
Cons: "Delay in taking off was probably the only issue."
Pros: "Getting home!"
Cons: "Flight was really late and I had a 24 hour travel day from China to Nashville, really wanted that flight to be ON time. Also, I am a Silver Medallion member and I was assigned a seat in the 2nd to last row....YUCK! I think my loyalty to Delta should get me a seat much closer to the front"
Pros: "Boarding was efficient and plane was on time."
Cons: "Seats were old and dated and there was no entertainment offered."
Pros: "The crew was super nice, they offer me to change my seat to fly with my sister."
Cons: "The pilot"
Pros: "It got me to my destination safely."
Cons: "Very abrupt service. Not much room."
Pros: "Crew were amazing"
Cons: "WIFI please for the god sake it’s a transatlantic flight"
Cons: "The flight was delayed so I have to re-book my whole trip. I was being told first that I was going to make my connecting flight, and then rushed to the new gate due to terminal re-assigned, and then told that I won't make it to the connecting flight so I have to go to the re-booking counter. And then at the counter being told that I could have made it. Very confusing."
Pros: "787 seats have better legroom & recliner"
Cons: "Vegetarian food needs lot of improvement"
Cons: "My tray table was dirty. It had crumbs on it. The flight was on time which was awesome."
Cons: "The seats are extremely restrictive and in a aisle seat I had the gentleman sitting next to me with thighs touching and attendants brushing by me as I squished to left to avoid contact with him. Entertainment screen between center seat and window seat so I just didn't even try to look at it and mostly just leaned forward to have a little space. Also another inch or 2 was taken by person in front of me putting their seat back. With such restrictive space why is this even possible??? Flying has become ridiculous and I try not to as much as I can."
Cons: "We landed early but the plane was late 50 minutes into gate. Plane went pst our gate twice, just driving around the terminal."
Cons: "I'm expecting more from AA. We were delayed for 2.5 hr since we didn't have a pilot !!!!!"
Cons: "Speaker volume was too high."
Pros: "On time with easy boarding and very helpful staff."
Pros: "On time"
Cons: "Tiny seats, no snack or napkin with the drink. Noise in back."
Cons: "my luggage arrived wet, nobody was responsible for it"
Cons: "Too bad you paid$$$$ and they give you pretzels"
Cons: "Small, cramped seating"
Pros: "The flight was on time"
Cons: "Tiny bathrooms"
Pros: "Plane had technical issues & we returned to gate; staff kept us informed, which reduces anxieties & American rescheduled US connector flights before we left Manchester"
Pros: "The flight was easy, and we arrived thirty minutes ahead of schedule!"
Pros: "The flight crew was very friendly"
Cons: "I wish the flight was longer. :)"
Cons: "The flight was delayed an hour (which wound up being a 3.5 hour delay in total, with all the continual delays that pursued afterwards(, which would have made us miss our connecting flight back to our home destination. We switched flights in order to make it home at a decent hour and not spend our entire day and night in an airport. We arrived home and they did not transfer two of our three checked bags to our flight, thus making it highly inconvenient upon our arrival home with no luggage."
Cons: "The male flight attendant was incredibly rude, kept hitting my arms with his body with zero apologies. No manners when taking food and drink orders. Did not seem like he liked his job and in a customer service atmosphere this was extremely disappointing."
Cons: "Poor seating and lost my bag."
Pros: "Voo pontual, atendimento da tripulação, serviço de bordo, qualidade da aeronave."
Cons: "no complaints"
Pros: "Plane was new and entertainment was free. Great service too."
Cons: "American has improved a lot"
Pros: "Everything else was Fine on the flight..."
Cons: "...But having HBO NC-17 available on a public flight is uncalled for. Even though screens employ technology limit viewing from the side, the seats behind can see everything. We were thankful none of our kids were on this flight. Gratuitous sex scenes in abundance. No thanks American."
Cons: "Seat in front of me was broken in the reclined position so I had no leg room."
Pros: "The seat pockets were decent, though I like when the magazines have their own designated slot behind the tray in addition to a pocket. Also good there were power outlets. I liked that they didn't skip row numbers, including 13. So if you're in row 22, for example, you know that's literally how many rows back you are."
Cons: "It took 25 minutes from when plane landed until it reached the gate. There was also apparently an issue with the auxiliary power -- the lights went out in back half of plane when we arrived at gate. I prefer having a screen behind each seat, rather than those attached to ceiling on this flight, so that the entertainment can be customized."
Cons: "Plane had no Per-seat entertainment system."
Cons: "lack of ent. options"
Pros: "Boarding process and flight crew were just fine - nothing excellent, just average. The plane was an older model, nothing special. We arrived 10 minutes early but then had to wait 20 minutes for a gate."
Cons: "They had no alcohol and no entertainment on a Transcontinental flight from IAD to LAX. Also once we landed we had to wait 20 for a gate assignment."
Pros: "Take off and landing was incredibly smooth, along with the 8 hour flight from NYC to Rome, Italy. Perhaps the best flight I've ever had."
Cons: "The food wasn't all that good but I didn't have high expectations."
Pros: "entertainment displays on the back of every seat headrest. Nice room on Main Cabin Xtra, even with someone in the middle seat."
Cons: "1 of the flight attendants was pushy(older caucasian lady)"
Pros: "Flight got to gate 15 earlier than scheduled."
Cons: "But took one hour to get gate checked bag, which was mixed in with checked bags at bagged claim."
Pros: "Friendly crew."
Pros: "Comfy seats, great service, was a smooth ride"
Cons: "my entertainment system wasnt working, the headphone jack was not working at all."
Pros: "Boarding the plane from the back first saved longer queues. Unfortunately people cheat and the boarding officers don't send them back to the right queue. Toilets were clean. Staff excellent. I was glad all my flights were stuffed to the gunnels. Presumably that is best for the environment rather than lots of planes with fewer passengers in each."
Cons: "Passport control with new computer ID checks was fast. Baggage was slow coming. I booked through Netflights and they didn't book me a good seat. If I could have changed it myself they should have told me. On the way to Tampa on 3rd March I couldn't check in within 24 hours and had to wait half an hour while they changed our plane. BA used to do short science programmes which I loved. Shame these have finished."
Pros: "Friendly, helpful flight attendants. Flight left and arrived on time, despite being completely full (asking for volunteers to bump). Offered to gate-check our carry-on bags for free to alleviate crowding of overhead bins was fine for us since we already had checked baggage."
Cons: "If you don't pay for the premium seats, the legroom is pretty tight. I'm only 5'8" and I felt it -- if you're 6'+ you better pay for it. This aircraft had screens, but not individual ones so you're stuck watching whatever sitcom replay they pick, although there is a moderate selection of other music. I've been on a newer aircraft with the in-seat power and interactive screens so I know how good it can be, so this was a little disappointing."
Cons: "Please read above."
Cons: "Each flight delayed at least an hour"
Pros: "I did like sitting on the left side of the plane. There's a little more room. I feel it's horrible how the airline charges so much and cram so many seats in one air craft. Making it a miserable flight."
Cons: "See above"
Cons: "no food"
Pros: "Again, this flight was on time departing and early arriving. It was nice to be home a few minutes early. Thanks for that."
Cons: "Nothing you can do about this one. I don't like the little planes, so that's on me."
Pros: "American routinely cancels flights between CLT and TRI. this is the fourth time this year ive had to rent a car and drive the 3 hours at a cost of $130-300 each time. They are a terrible airline in terms of customer service. If they can't serve the route they shouldn't sell tickets!"
Pros: "The flight was on time. It was serviced well by very friendly flight attendants. I enjoyed it very much."
Pros: "The crew was very helpful and kind."
Cons: "Our flight was delayed over an hour and we had a connecting flight to Vegas that we were worried we were going to miss."
Cons: "flight was rebooked to a terrible time, the next day, had to spend over $300 for hotel, extra parking, extra meal, extra day on rental."
Pros: "They made up for the time lost"
Cons: "Well we were suppose to leave at 1230 on flight 125 to Santiago August 11, and we didn't leave until almost 2 pm and they didn't tell us why we were inside of the place without any notice, and only gave us water while we waited it was my first time flying with AA and maybe last"
Pros: "After traveling on a budget airline to Las Vegas and having a horrific experience, I couldn't have been more pleased with the comfort and cleanliness of the aircraft as well as the friendliness of the flight crew!"
Cons: "The plane was pretty chilly and I was FREEZING, but when I asked for a blanket they told me they only hand them out to the first-class passengers. In addition, they did forget to download our in-flight movie, but we all make mistakes :)"
Cons: "We sat on the runway for more than an hour."
Cons: "flight had left by the time the delayed flight from MUC reached IAD => got rebooked on DL via ATL"
Pros: "Flight attendant service was great."
Cons: "I'm tall and the seats are cramped."
Cons: "Never made it to destination"
Cons: "Poor WiFi. Poor video. Very small seating"
Pros: "Entertainment, food, service, on-time landing (early!)"
Cons: "Many delays. Uncomfortable seats. No outlets on that particular plane."
Pros: "One of us had the last seat on the plane even though they were reserved almost a month ago. However we had signed up for basic economy so that was not a shock. What was a shock was that water was dripping from the top side track onto his lap and he had to use the provided brochures to redirect the dripping water. The steward said it was condensation and that was it. Also, since it was next to bathroom, the smell wasn't great and the small child screaming while waiting to get into the bathroom wasn't pleasant."
Cons: "We were forced to deplane in DC and instructed to go to the United customer service counter to arrange our missed connections in Frankfurt. After standing in line at the United counter for 2 hours, we were told to go to our gate to re-board our plane. we wasted all that time standing and all but 2 agents had left the counter to take a break. it was EXTREMELY STRESSFUL not knowing what would happen to our missed connections. when we reboarded WE still did not have connecting flights.Also, on the United flight to Frankfurt, I had a premium economy seat and it was HORRIFIC. the extra leg room did NOT make the seat more comfortable and I SUFFERED greatly because I am recovering from an injury. Upon arrival in Frankfurt, after a great deal of begging, I got a hotel room for the night and upgrad to economy premium for the flight from Frankfurt to Addis. that Lufthana flight was better because my seat reclined somewhat but still I had a great deal of pain throughout the flight and I would have preferred to have been upgraded to business so that I could lay flat to ease my physical pain. Overall, the experience was extremely STRESSFUL and painful and the only way, I feel that Lufthana can repair this situation is to give me a free upgrade to business on my flight home.to Miami"
Pros: "An old 777 , dirty and the food was horrible."
Pros: "We liked our friendly and attentive flight attendants, and our safe travel to our destination. Thank you!"
Pros: "Everthing, except the typical cramped quarters."
Cons: "The cramped seating"
Pros: "I lie the variety of movies available."
Cons: "Nothing to not like. Flight landed earlier than scheduled."
Cons: "United check-in at IAD was chaotic. Worst process I have ever seen."
Pros: "Smooth flight."
Cons: "There was loud man behind me (laughed INCREDIBLY loud) The crew knew him so they did not say anything to him."
Cons: "Tried to book legroom online and by phone but told it was all sold out; only to arrive and find out it wasn't and had to pay $40 more."
Cons: "I got an infection in my colon from the bacteria in the food I ate on the flight. I had acute diarrhea for four days and had to go to the hospital."
Pros: "Earlier than scheduled. Enough space."
Pros: "Security was quick and efficient. Boarding was extremely organized. The airline attendants were attentive. The pilot on United informed us when the possibility of hitting turbulence occurred so we could adjust accordingly. Overall, great travel experience."
Pros: "Flight was on time, except that we had to wait a few minutes for more oxygen to be boarded because the flight was completely flow (overbook in fact)."
Cons: "Both my daughter's and my seats were broken. We were not given seats until just before boarding, luckily they were together."
Pros: "All fine, except delay"
Cons: "2.5 hours delay: plane needed maintenance and then more of that, a were unloaded. Took another plane."
Pros: "Large selection of movies to keep me entertained throughout a 13 hour flight."
Cons: "The food did not sit well with me. Seats became uncomfortable after a while, made it difficult to sleep."
Pros: "Everyone was extremely nice! Made me want to fly again. Very quick flight! Crew was great. Very enjoyable people."
Cons: "I don't have any complaints."
Cons: "Too cold on board"
Pros: "On time."
Cons: "Crammed seats, poor quality entertainment system (but at least with access to in-seat monitor, while on the way to the US that was not available), no additional amenities of any kind, including in the restroom, bad quality and insufficient quantity for food and drinks, and the usual/to-be-expected poor/disrespectful attitude of the United flight and gate attendants."
Pros: "Boarding was quick"
Cons: "Intercom anouncements on late night flight. Way too many about the ball game"
Cons: "Flight was cancelled and accommodations for this inconvience were horrible."
Cons: "Good very poor Crew no interest to service, asked for landing immigration card, crew just answer haven't you got it? Then walk away"
Cons: "Old plane and was not clean."
Pros: "Very friendly staff. Easy flight, no issues."
Cons: "Little more leg room. Eye mask would have been nice."
Cons: "Paid extra for economy plus and still was too uncomfortable to sleep."
Pros: "Meals, for a coach ticket, were surprisingly good."
Pros: "No connection anywhere, efficient direct flight, on time, and comfortable"
Cons: "There wasn't anything that I didn't like"
Pros: "The flight attendant was excellent. Much better than most of your other ones."
Pros: "Seating arrangement"
Cons: "The delay and the worry of the door condition"
Pros: "Entertainment options were varied and kept the flight interesting."
Cons: "The check in process did not allow us to select seats until we got to the airport so we had to sit separately."
Cons: "4 hr delay on the flight, terrible experience never flying with United again."
Cons: "Older plane. Entertainment was poor and limited. Food wasn'the good."
Pros: "Food was a bit better than I expected. Videos kept going out. Staff were great. Plane landed well!"
Pros: "that the plane landed in one piece"
Cons: "it was late 1.5 hours it badly was overbooked hand luggage hysteria lack of aircon while on the ground overall attitude of crew"
Cons: "The plane was old. Entertainment screen too small and no way to restart a show. No AC power sockets at chairs. I was sitting at back of the plane and at the time food came there was no choice - they ran out of food options. Also, the plane storage bins were too small to fit small bags."
Pros: "Lots of movies and shows plus constant tracking info."
Cons: "Closeness of seats and worn out touch screens on seat backs resulted in people behind us constantly kicking and pounding on our setbacks throughout the flight. Cleaning crew did not do a thorough job, leaving trash and used chewing gum on floor from previous flight."
Cons: "My 3rd old was very hungry and I reached out to cabin staff for any kind of food for purchase, they turned me down saying I need to wait for another hour till the dinner time. Did not provide any help there. My baggage did not reach with me and they promised to deliver it with in next 6 hours and it turned out that they took more than 18 hours to deliver my baggage to my home. My entire day got wasted waiting for this baggage to reach me. Poor communication made me wait and watch the door every hour. I tried to reach and get some information on when that baggage would reach me but no body knows."
Cons: "Small cramped plan. Seats did not recline."
Cons: "Flight was canceled and announced at midnight"
Pros: "The mango sorbet"
Pros: "Crew were gracious & helpful. Plane left and arrived on time. Frequent offers of beverages."
Cons: "There was no space for legs and feet. Rows are too close together in economy. Only my left foot could extend forward - a metal box was bolted to the floor where a right foot would go. Seatback pockets with magazines, headphones, etc take space that knees require. Then when my front neighbor fully reclined for 7 hours, I was really pinned in (middle seat of center section). It can't be healthy to be physically restricted for so long. Very uncomfortable. Ryanair seats packed this close (for much shorter flights) don't seem to have floor obstruction, and eliminate the pockets and recline features which helps."
Pros: "Was pleasantly surprised by leg room in coach"
Cons: "More water needs to be offered more often"
Cons: "Old plane, old in-seat entertainment system. Since a phone or tablet won't play for hours off of battery, the usefulness of United App entertainment greatly limited by lack of outlets in Economy."
Pros: "A good selection of recent movies to watch"
Cons: "Flight was delayed because we didn't have a pilot? They did get a pilot quickly though and the flight was shorter than originally stated so we got there about the same time we were originally expecting."
Cons: "Flight was delayed over 5 hours. I missed most of the meeting I was attending for the day."
Pros: "Price of tickets"
Cons: "Flight 4 hours late missed connecting flight in Denver could not get out for two days due to overbooking and vacation would be over and promises refund and now fighting to get that back! Plus I have filled this survey out 3 times and you have not received it yet!"
Cons: "Firswt time I have had to pay a fee for carry-on! Also first time I paid more than $30 for a regular size and weight checked bag!"
Cons: "Disappointed that the water was $4.00 and the fact I could not purchase water before boarding flight. Disappointed that luggage cost extra. When I add all Frontiers extra charges Frontier was comparable with Southwest. Next time its Southwest as usual."
Pros: "I've been burned on a few Frontier flights that were just chaotic hellscapes but not this one! I was DREADING this flight because Frontier is generally so, so terrible. This flight to Nashville boarded on time, we landed in Nashville early(!), AND the flight crew were friendly and accommodating. It was a genuinely pleasant experience. And you know what else? I think all of the passengers were all so shocked at the sheer normalcy and ease of this Frontier Flight- that no one turned on each other! Everyone was polite and allowed a lady that needed a wheelchair to cut in front of them when her wheelchair arrived. You know how normally on Frontier everyone is so angry and frustrated that basic human decency flies out the window? It wasn't like that this time. I'm flying back home on Frontier in a few days so fingers crossed!"
Cons: "Terrible service, unprofessional, impractical and unreasonable airline that should never be suggested."
Cons: "Sits sucked boradinf sucks"
Cons: "Baggage claim took way too long"
Cons: "I'd rather get bumped off a United flight and sleep on the floor airport than fly Frontier. Do yourself the favor and spend the extra money. You'll at least get a free carry on, and be able to recline your seat."
Cons: "6hour delay, poor customer service,"
Cons: "Delays from weather are unavoidable, I know. But an eight our delay with no connecting flights for 24 hours? I'm good. Ended up booking a delta flight to get to my destination. Best part? I still haven't left yet. I was supposed to land thirty minutes ago at my final destination."
Cons: "I paid $45 to check a small bag becuse I was carrying a tennis racket inside it. They said I could not take it with me in the plane. Once I got in the plane I saw a tennis racket in one of the overhead bins. I'm writting this for two reasons: 1. I'm mad because I paid $45 for nothing. 2. I'm bored because we landed in Austin 30 minutes ago and I'M STILL INSIDE THE PLANE!!"
Pros: "Cheap flight, on time, friendly crew."
Cons: "frontier has become a "no bells and whistles" airline. None of the seats recline. You must pay extra for ANY carry-on besides a purse or one personal item. No free beverages or snacks of any kind. No in-flight music or tv monitor. If you want a specific seat, that also costs extra. It feels like a very basic no frills commuter bus, fine for short trips but don't expect any comfort."
Pros: "The baseline flight was inexpensive."
Cons: "After landing, we had to sit on the runway for 40 minutes, because frontier has only one gate at Austin International, and here was another plane still at the gate loading. Basically, they incorrectly scheduled the flights. As if that wasn't annoying enough. After landing, we had to wait an additional 50 minutes to receive our luggage! In all, it was an hour and a half after landing that I had my luggage in hand and finally got to leave the airport. You must pay to select a seat. You must pay to have a carry-on ($35 to $60 depending on when you pay) or any luggage at all. Basically you must pay a little extra for everything. The seats are a piece of sheet metal with 1/4" of padding, do not recline, and have less leg room than any other airline in my experience. There was an empty exit row seat, and as I am tall (6'2"), I thought it wasn't unreasonable for me to ask to move. When the flight attendant walked by, I had to say excuse me several times, each time louder until I was virtually shouting. When she finally acknowledged me and I asked about the seat, she said sure, you can move, for $50."
Cons: "On my trip back, my checked baggage was lost. I find it ridiculous that i had to pay a seat fee when it should be included in the airfare, on top of paying extra for a checked and carry-on bag. Also, there was no complimentary drinks or snacks."
Cons: "The flight was delayed for 7 hours, and the airline took almost 4 hours to even tell us what our options were for connecting flights."
Pros: "I país for seat 25...$12."
Cons: "I would not FL y any more for Frontier"
Pros: "The crew and their good nature under difficult circumstances were the only bright spot in an otherwise very disappointing experience."
Cons: "Unacceptable to have to pay $45 for a carry-on, especially with no advance warning about this charge. Also insulting that water was the only free refreshment, with charges for everything else. The 3-hour delay was in part due to bad weather, but at least 1 hour was due to taxiing out, then holding for recalculating the route, then returning to the gate where it took an additional 30 minutes for the fuel truck to arrive."
Pros: "No issues"
Cons: "No food, no movies"
Cons: "Flight originally schedule for 6:30 am - did not depart until after 8:00 am due to multiple delays."
Pros: "Low air fair"
Cons: "Flight delays and the expensive cost of baggage and carry-on luggage."
Pros: "Haven't flown for several years and this was a pleasant first experience. Would fly Frontier again but is a pain to pay for everything extra...."
Cons: "Only complaint was poor attitude of check in girl at airport. My husband is active duty military and she failed to explain the benefits of flying Frontier to us properly. Shame on her!"
Cons: "The credit card sales pitch. Too long and loud. People were trying to sleep and were rudely woken up and subjected to that !"
Cons: "Not enough workers to check bags - arrived 2 hours early and had to run to catch flight - made it to gate with only 2 min to spare - hire more workers - several travelers missed the flight due to the issue. I may not use this airline again ... or otherwise arrive 4 hours early which is inconvenient for a 7 am flight on a saturday."
Pros: "Crew was pleasant."
Cons: "Advertised "round trip for $55!" Actual price: approx $155 Ticket = $55 Seat $14 (ranged from $0 for middle seat in back, to $35 for extra leg room in front) each way Luggage: $35 for first bag, $40 for second and carry-on (each way) Seats crammed in. Heard there was 2" less leg room since last modification Seats don't recline at all. No radio/TV ports in seats, because they had no TV monitors at all on the plane. Only snack food that was free was the water. Personally, I'd rather have the airline be upfront with all the things you have to pay for. Doubt I fly Frontier again."
Cons: "Don't have food free inside the fly"
Pros: "Leg room was good."
Cons: "This plane was the single most uncomfortable experience I've ever had."
Pros: "Everything was ontime - and the flight was even a few minutes early. I like the streamlined seats - they are a little firmer which is actually better for one's body than more cushiony seats."
Cons: "Knowing it's a no-frills airline, I expected every additional thing to cost money, which can be kind of a nuisance, but I was prepared and did not mind. My main complaint would be more about the airport - the Frontier gates have only one shop - a Dunkin donuts nearby. A magazine stand and other eating establishments are always nice to have near the gate! This is more a complaint with IAD than with Frontier"
Pros: "The flight was smooth and the check in wet quick."
Cons: "That I had to pay for a carry on."
Cons: "I will be hesitant to fly with Fromtier again. They nickel and dime you for everything!"
Cons: "Flight was delayed a hour because of mechanical problems. Charged $45 for a carry on."
Pros: "Price, ease of boarding"
Cons: "Those seats are barely one step up from wooden benches."
Cons: "The crew was rude and not friendly nor professional. Small seats that don't recline. You have to pay for a can of soda. A small cup of water was free. No phone charging outlets. I'll never fly frontier again."
Cons: "The check in was soooo slow, the person who was helping did not know what she was doing."
Pros: "The crew were all very nice and the plane was clean"
Cons: "The seats didn't recline and over all very basic."
Pros: "Getting a $25 credit for the flight being delayed"
Cons: "VERY delayed flights. The seats did not recline. WAY overcharged for seat and carry ones. Not even complimentary water (after an almost 4 hr delay). No inflight entertainment."
Pros: "The crew. That's it."
Cons: "Biggest regret buying this "discounted" ticket. Not a real discount. Found out there were a bunch of hidden fees when I was checking in. They charge $60 for the checked bag EACH WAY and was super shocked they charge for a CARRYON!! Unbelievable. None of the regular seats recline whatsoever unless you pay more hidden fees just to have your seat not be straight up the entire time, and there is no front table to put a computer. To save another dime, they installed some super cheap 6 inch x 3 inch mini ledges that they call tables. I'll NEVER fly with Frontier again. They also refused to let me check in early so I had to sit and wait for hours since they refused to give me a boarding pass until I came all the way back to ticketing exactly and only exactly at 2 hours before boarding. Worst flight. A total shame since the crew was incredibly nice."
Pros: "I can't comment on what I liked because I didn't make the flight due to the check-in line being over 1 hr long."
Cons: "I didn't like any of it!"
Pros: "Price of fare."
Cons: "On Frontier, you get what you pay for, bare bones transportation from point A to point B. Seat positions were fixed, and Frontier have clearly put a great deal of effort into cramming as many people as possible into the aircraft. Food and drink, any did and drink, were available only for purchase. There 's no entertainment, even for purchase."
Pros: "The flight was okay. It wasn't out of the expected."
Cons: "It was annoying to find out that I had to pay $45 for a carry on. Wish I had known beforehand. Was pulled to the side after they scanned my ticket but was not given a reason why. Since I made it to my destination, I don't care that much."
Pros: "Nothing . Should be called Last resort not frontier."
Cons: "Not worth it for little $ you might save. They try to screw you on baggage and seating. I arrived to the gate but apparently too late to board. Yet plane was still sitting there. Due to their crappy online service which didn't check me in. When I manually did . Wouldn't print or bring Ticket up on smart phone. There for delayed me at security when boarding pass wouldn't load. Causing me to go to Frontier service desk where it took 30 mins to get my boarding pass with 3 or 4 people in line. Terrible service. Then was a $99 fee for the next flight the next day. I went with United. They took care of everything with excellent care. Never again frontier."
Pros: "Great Flight smooth flying everyone that worked on plane was really nice. Very comfortable. Over all great experience and sooo easy. Thanks plus I got a great price!"
Pros: "Their app seems like it works and the price wasn't bad."
Cons: "I bought a ticket, checked in online promptly, and wasn't assigned a seat. When I questioned the gate agent as to what this means, he said they needed to see if someone would take a "bump" for a voucher before assigning me a seat. Common practice with airlines, but typically they don't randomly roll the die and tell someone "you're screwed" - they take initiative to offer better and better vouchers until someone bites, and won't fly the plane until that happens. They gave me a voucher and paid for my flight 5 hrs later, but I missed a good third of the event I was flying to attend - and had no say in the matter."
Pros: "Staff was wonderful on the plane."
Cons: "Everything. Too many hidden fees. Pay for luggage. Extra charge for seating. Pay for drinks on flight even water. With all hidden cost the fare wasn't any cheaper than flying Southwest. Flight delayed 2 hours."
Cons: "They were unwilling to work with us on crediting us back for a flight we missed due to traffic. I will never use this airline again. They can keep the $93 that the refunded me out of $500 spent. Its ridiculous to have spent that much on a flight and there be no remorse for something you could not help. On top of that the charged me $99 to cancel. Frontier is the cheapest for a reason. BEWARE!"
Pros: "I got from Denver to Nashville in one piece. Good job."
Cons: "Frontier. The worst next to spirit in all areas. You know it, we all know it. Keep degrading the quality of service to save a few bucks.. sets the worst industry standards known. Personally would never fly you guys but last second booking was only options. Keep on driving down the quality while increasing your net profits. Thanks."
Cons: "Got delayed 2 hours and all they gave us was $25 towards a future flight that we booked....within the next 90 days. Would have been great if they had given us money towards carry-ons or our current flights."
Cons: "The airplane was uncomfortable. No entertainment. No real perks for every upcharge we encountered. We were charged for soft drinks, charged for selecting seats, and charged for carry-ons. Then on top of that at the end of our flight back to Nashville, we were being oversold a frontier credit card that wasn't that great of a deal. The stewardess was rude, strict, and just plain unfriendly."
Pros: "The boarding was fairly easy and quick. The foot room was pretty good. Greeting was friendly."
Cons: "New thinner formed seats are painful and uncomfortable. No recline. Staff was not very friendly once we got going. Water and ice cost $3.00 and are ridiculous on a 4 hour flight. Dehydration is a big factor. Keep improving."
Cons: "Flight was delayed 2-3/4 hours"
Airlines flying from District of Columbia to Tennessee have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
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