Find cheap flights from the Dominican Republic to Pittsburgh

Find cheap flights from the Dominican Republic to Pittsburgh

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Boston (BOS)
Pittsburgh
Wed 11/25
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Top 5 airlines serving Dominican Republic to Pittsburgh

Scores according to KAYAK customer reviews

8.1
JetBlue
Overall score based on 19,287 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
7.9
Entertainment
7.8
Food
Airline reviews

Pros: "Everything"
Cons: "Ok"

Pros: "Everything good"
Cons: "Too Many delayes"

Pros: "Free WiFi"

Pros: "The crew"
Cons: "The delays are too big"

Pros: "The staff was ok"
Cons: "If they didn’t steal all the items they took from my bags"

Cons: "Not been 3 hours late making me miss connecting flight"

Pros: "Food"
Cons: "The food"

Pros: "Na"
Cons: "Na"

Cons: "Delays delays delays."

Pros: "Smooth, uneventful flight."
Cons: "Nothing in particular...of course, there’s room for improvement in the snack department."

Cons: "TV monitor wasn’t operational"

Pros: "Clean and roomy"

Cons: "La espera fué demaciado tiempo llegue a las 9:30 y salí para San Juan a las 2:30"

Cons: "I have not had the flight yet I got delayed."

Pros: "The seat, the space, the TV"
Cons: "The screaming kid"

Pros: "Two seats on plane Love love love NO MIDDLE SEAT"
Cons: "Nothing"

Pros: "Great service"

Pros: "We were able to get multiple snacks and drinks"
Cons: "Nothing"

Pros: "Everything went smooth"

Cons: "Delays. Changed departure gates. This is becoming the norm for most airlines. I was hoping that Jet Blue might be different. It is isn't."

Pros: "smooth fligh"
Cons: "no food"

Pros: "La aplicación no decía el Gaste, el del papel era uno y en la pantalla otro.l y si preguntaban te fechas diferentes cosas. Para que escuches que están en la última llamada y hay que correr y cuando llegas esperar por el Gate ya que está ocupado. Más que el aire era caliente."

Pros: "We were delayed by over an hour on our flight to Bosand then delayed, undelayed and then sat on plane waiting for another crew for over an hour. Jet Blue we expected better from you."

Pros: "leg room, drink choices"
Cons: "no free blankets and air-conditioning was on high, no food (except for small bags of crackers) provided"

Pros: "Hassle free"

Pros: "A flight attendant made the entire plane laugh with his "just kidding" menu offerings. Everyone loved that he referenced the local culture's favorite dishes."
Cons: "The hour and a half delay meant that I had to run to catch your connecting flight. Customs and security were nearly impossible to manage in the hour window that remained. There was no time to use the restroom or eat before boarding the next flight, and your airline does not provide real food."

Pros: "flights were on time, hotel was fine"
Cons: "small plane at end of trip was noisy, will bring ear plugs next time"

Pros: "Flight was on time, smooth ride! Very friendly staff."

Cons: "I had to check my bag that was clearly under the limit I have flown with the same bag several times on JetBlue and never had an issue until coming back to Pittsburgh from Fort Lauderdale"

Cons: "Plane was 3 1/2 hours late."

Cons: "Delayed over 3 hours. Landed in Pittsburgh at 3:17am. Ruins all of day working today on no sleep."

Pros: "Flight was short but comfortable. Love the free WiFi"

Pros: "Easy boarding. Friendly staff, great entertainment"

Pros: "I'm still surprised by how much more leg room there is on these flights. The only thing I misses were the blue chips. Just cheese zits and cookies for snaks on both flights."
Cons: "No blue chips."

Pros: "Customer service, polite staff overall amazing experience"
Cons: "I liked everything"

Pros: "Free snacks, spacious seats, courteous flight attendants, and on time or early! the plane was also clean."

Pros: "very pleasant ..."

Pros: "Plane departed early and arrived 40 minutes early. Well done"
Cons: "Prefer BLUE Chips rather than cheese x AND usually they call for VETERANS to board before the start of general boarding. This is the first time Jet Blue DID NOT extend that courtesy"

Pros: "EVERYTHING!"

Pros: "Non eventful which means it was very good!"

Pros: "Friendly staff. Flight was on time"
Cons: "Did not serve food on an international flight. They did not offer drinks to everyone"

Pros: "Ability to change reservation so easily"
Cons: "That I made reservation for wrong time!"

Cons: "3.5h delay"

Pros: "staff is courteous, the plane is more spacious that other airlines, the jet blue terminal (C) at Logan International had very nice seating area, we changed flights to an earlier one that day and the Jet Blue 800# was very helpful and easy"
Cons: "we were delayed - obviously beyond JB's control but still got us home near the original time."

Cons: "My flight got cancelled due to a hurricane, ok... that's fair. But my flight was rebooked for 9 days later (I couldn't afford to be away from home for 9 more days), no hotel accommodations were given and no refund was given. I had to book another way home with a different airline that could get my home on a reasonable date."

Pros: "Everything."
Cons: "Nothing"

Pros: "That I made it home safe"
Cons: "The delay, it was a late flight to begin with the delay just killed me."

Cons: "yes"

Pros: "Direct flight from Boston to Pittsburgh, leg room, friendly staff."

Pros: "Felt safe withe the cleanest of the plane"
Cons: "Price"

Cons: "Bigger plane."

Pros: "The Crew"
Cons: "No AC..."

Cons: "Wonderful"

Pros: "Pedro helped me in Punta Cana with a wheelchair he went out of his way to make sure I was okay and comfortable. He was amazing! I so grateful for him."
Cons: "The trip from Atlanta Georgia to Austin Texas was TERRIBLE!! The delta staff working the counter in Atlanta were rude, I was actually forced to get a complete stranger to help me with my wheelchair because there was no staff to help me. I was yelled at by delta staff. It was a horrible experience."

Pros: "surprisingly spacious seats. plane felt brand new. on screen entertainment was great, and relieved to have charging inputs for my device in the seat."

Pros: "Amazing crew"

Pros: "The plane was nice and the entertainment on the flight was great! Flight crew very friendly."
Cons: "Our plane was delayed multiple times and we were not provided an explanation as to why. For as expensive as this fare was the fact that Delta was at fault for the delay and did not offer any compensation for that delay is frustrating. A few extra free snacks doesn’t cut it."

Pros: "The female crew were really nice to my 3 year old daughter and made her feel at ease on the flight. Hi"
Cons: "Boarding at the Punta Cana airport was disorganized. People just got on whatever line they wanted and no attention was paid to whether passengers were first in line vs last in line, priority seating vs general, traveling with kids vs no kids, etc."

Pros: "The crew was great"
Cons: "No video screens, the choice of snacks is very weak"

Pros: "Good movies; nice crew"

Cons: "Perfect"

Pros: "Flight was smooth and fast."
Cons: "Run from gate G to gate C was very tight especially since the first flight was late."

Cons: "Originally, they were putting me on a flight connecting through Atlanta. However, I was traveling with my brother and there was only one seat on it. After looking again, we were put on a much better route through Detroit. I did not have a seat on the second leg and was stressed that I could get bumped. I made the flight but was given a middle seat. Since I have clostrophobia I began to panic. My brother sacrificed his exit row seat for me. He had booked through Delta. I wondered if he got better treatment because of that"

Pros: "Arrived ahead of time"

Pros: "Early warning about little overhead compartment baggage space. Short flight made shorter in air."
Cons: "No enough carry on baggage space"

Pros: "Not much, hardly anything"
Cons: "The service in First Class, absolutely terrible"

Pros: "Ease of boarding and deboarding"
Cons: "The flight was delayed (naturally) so the crew was rushed and inattentive. No pre-flight beverages in first class, and then no follow up service once aloft unless you asked. Makes me wonder why I’m paying extra for mediocre service."

Pros: "We boarded close to on time, no hassles. Allowed my husband and me (retired military) to board early, thank you."
Cons: "LAX security is awful. We never left the airport (arrived LAX from Sydney AU) yet were forced thru security again. Had to remove shoes, was scanned and "frisked" by TSA to get to Denver. To go to Australia, Denver TSA waived the removal of shoes, skipped the scan for the metal detector and no one touched me, ditto for LAX on the trip to Sydney. Where's the uniformity or standards for TSA?? Why did I have to be subjected to this garbage on the way home?? This is why I despise flying. It makes no sense to me. This ruined what was a great vacation."

Pros: "The time and the cabin crew were helpful"
Cons: "There was nothing to not like"

Pros: "Left ontime great breakfast. Good service No complaints"
Cons: "I loved the trip No negative comments."

Pros: "The flights departed and Arron time."
Cons: "The leg room was tight fir me as I am a six footer."

Pros: "Late, crowded, bumpy"

Cons: "I will avoid middle seat from now on"

Pros: "Service was good. Was upgraded for more space."
Cons: "Intertainment unit was not working correctly. Locked up after movie was over. No offers of any sort from crew about issue."

Pros: "Comfortable"
Cons: "I was good with the flight, my friend had some allergy problems with the ac."

Cons: "delays after delays"

Pros: "Pilots and crew did an amazing job during unstable air coming into Pittsburgh. Great job."

Pros: "Our original flight was delayed and Marika, at the Delta gate of another flight to the same city, was able to get us on the flight that was going to our city. We were so grateful to get home before the winter storm! We appreciate your staff and the help their quick, efficient manner to get us on a new flight!"

Pros: "Cabin crew and captain were great."
Cons: "Don't like how you don't get your seat assignment until you get to the gate. I was given the window seat in the very last row for a 6 hour flight, quite uncomfortable. I could've booked another airline for a similar price and picked the seat i wanted at booking. They ran out of food choices by the time they got to the last row, so we were given whatever was left. Delayed because one of the bathroom doors wasn't working, 30 min later still wasn't fixed and ultimately they decided to go without it."

Pros: "Having just exited the AeroMexico flight that came across as unprofessional, it was refreshing to get on a Delta flight. It was not really exceptional, but it met my expectations. The Delta agent on the telephone on the day before our flight WAS exceptional, as she tried valiantly to get us checked in to a flight that had been changed (by Aeromexico) several times. Delta was also exceptional in helping us retrieve our luggage after AeroMexico lost it."
Cons: "The noise by the engines in the back section on the Delta flight was rather unbelievable. As a physician, I think it was likely physically damaging to our hearing. If this interior aircraft noise can’t be avoided, I think earplugs should be offered to passengers in those seats."

Pros: "Lots of water being offered. Lucky to have extra seat for comfort."
Cons: "It seemed longer than the estimated time. The food was bland. My husband's entertainment system worked, mine didn't. We had hit a lot of rough air during time over Pacific. Would have been nice if the pilot would have given more information."

Pros: "Courteous staff, boarding process was okay once it got started."
Cons: "Flight was delayed 1.5 hours. Very turbulent flight. Tight seats."

Pros: "very short flight, flight was comfortable"
Cons: "Plane was small so carry on space was at a premium, but everything fit"

Pros: "The entertainment is good; several new movies"
Cons: "The dirty seats, the awful food and wine"

Pros: "Great help from gate agent when a delay in connecting flight would have missed the last flight. Agent put a great new agent it together better than the original."
Cons: "Delta is the best"

Pros: "Avg flight"
Cons: "They changed my seat to a worse one without any explanation. I picked my seats on line for a reason and dont like them changed. Older MD series plane from AUS to ATL."

Pros: "Flight was on time, flight crew was kind and helpful, pilot was smooth and kept us informed of the flight status."
Cons: "Nothing!"

Pros: "Crew was very professional and friendly."
Cons: "Seats too close together."

Pros: "Majority of the crew was pleasant"
Cons: "One flight attendant was EXTREMELY rude to me for no reason"

Pros: "Good do to Delta Staff"

Pros: "Smooth flight"
Cons: "The entertainment on the app, bring back the good old tv's on the flight"

Pros: "Nothing"
Cons: "One crew member was running late. So we could not start boarding until she got there. Which created a chain reaction of events making the flight late. She was not a pilot. So why couldn't we begin boarding while waiting on her?"

Pros: "Delta always seems to have the most legroom between the seats - Even more than our transatlantic flight! The crew is always friendly and helpful, and nearly all our flights on Delta were on time or early."

Pros: "Good movie selection, nice crew"
Cons: "Terrible food, no veg options, no leg room, seats barely recline"

Pros: "Good uneven full flight"

Pros: "The agents at the gate were very efficient and the flight crew was attentive and pleasant."
Cons: "My seat area was not clean. The arm rest and the tray area had food? on it."

Cons: "Plane was late. Took forever to inboard since they didn't prepare for a handicapped flyer. The plane sat on the runway and taxied for over an hour and the flight crew never gave any updates to the passengers."

Pros: "We flew Business Class from Atlanta to Punta Cana and loved the crew but weren't happy with the lunch portions or options; however, the return trip in Business Class the flight crew were good and the food selection and portions were what I would have expected for the upgrade. Thanks Delta! The pilot even got us in an hour early! Never had that happen before!! Kudos!!"
Cons: "The tray tables always seem to need a good scrub in all the cracks and edges."

Pros: "Because we were going to miss our connection in NYC, our flight was rerouted through Atlanta. Everything went well thanks to the agent in St. Maarten who arranged the change."

Pros: "no"
Cons: "I was not on this flight as a mistake was made by either Kayak or WestJet. I was not refunded my money which I think is unfair."

Cons: "The first flight was late because the personnel was forgotten at their hotel. My luggage was lost’"

Pros: "Overall not bad at all :)"
Cons: "All was good"

Cons: "Terrible boarding process"

Pros: "Departed early, landed early! Direct flight."
Cons: "Sound at my seat did not work so couldn’t watch a movie. (Well, could watch but not hear). Short flight. Not a problem."

Pros: "Full flight, so the usual boarding slowness, but the ground and flight crews were very good and made things easy."
Cons: "Boarding. But that’s the reality of travel these days."

Pros: "So much leg room!"
Cons: "The entertainment option doesn’t work on laptops"

Pros: "flight was fine and on time, this leg of my trip was easy"

Pros: "Excellent flight attendants. Comfort was great. Nothing really was bad about the flight."
Cons: "Nothing I can think of...."

Pros: "Punctual"
Cons: "Very poor customer service"

Cons: "Frequent American Airlines passenger. Found WestJet had far more leg room and plenty overhead storage. Plane was clean and flight attendants where attentive."

Pros: "Staff was nice."
Cons: "Better communication in regards with mechanical issues."

Pros: "Fair cost benefits"

Pros: "staff did the best they could to assist"
Cons: "Flight change, would have like more options to reschedule flights. However good service from overall."

Cons: "The flight attendant was super funny, telling jokes, went over and beyond to make everyone feel comfortable, relaxed...Big kudos to WestJet for that!!!"

Cons: "Always a ‘full flight’ and they run out of spacein the overhead storage"

Pros: "Great crew, on time, could charge my iPad, 2 beverage services, just an awesome job! Oh biggest - NONSTOP!"
Cons: "Can’t think of anything!"

Pros: "Flight was fine"
Cons: "Air canada late as usual in coming in and departure.air canada needs to improve their reliability"

Pros: "The staff on board the westjet plane were nice but a bit short (except one blonde women flight attendant, she was lovely). The others seemed to be a bit short, likely due to heat or annoyance at punta cana airport"
Cons: "The boarding of the plane was by far a complete failure. I understand we are held hostage by PUJ airport but westjet needs to step up their canadian staff there. Language by westjet staff basically Spanish only and rude. We waited on a bus to drive 10 feet to our plane and the driver seemed to enjoy letting us sit in a closed bus with babies and children and elderly. One day this will cause a serious medical issue and westjet will pay dearly. Again, I am aware we cant control that but having a canadian manager there to ensure common sense is used with their customers from gate to plane is a must. Until better I will never fly westjet from there again. On the plane they ran out of food. Again major organizational issues from the companies point of view. Also made me pay twice to pick my seats on my connecting flights. This is petty and cheap. I will be demanding a discount or rebate from westjet due to all the above. If not my story will continue."

Pros: "The flight attendants were great"
Cons: "No power chargers on the planes"

Pros: "Very friendly and helpful crew."

Pros: "Boarding etc was all fine."

Pros: "Boarding was quick and easy. Crew were very efficient and pleasant."
Cons: "No food on an international flight over 5 hours long? Every Asian airline offers free hot meals and tickets are cheaper than WestJet for a similar distance. I paid for 3 hours of Internet and ithe signal lasted 30 minutes into the trip. Money wasted. Seats were so uncomfortable, like vinyl seats in a 1970s car. My back and tailbone were aching after 30 minutes."

Pros: "Easy boarding, friendly crew"
Cons: "Food cart passed us because we had our head down... they must have thought we were sleeping, gum stuck in magazine, the amount of ads before watching a show"

Pros: "Flight steward did a good job explaining safety procedure for exit door"
Cons: "One hour and ten minutes late. Arriving after midnight with one notification of a 30 minute delay not 70."

Pros: "I lol ke the crew !!"

Pros: "Entertainment was good"
Cons: "The flight was delayed over an hour and then after landing baggage took a long time to come in. There were a lot of people gathered by the time baggage arrived and caused chaos."

Pros: "Crew was very pleasant"
Cons: "As it was a budget flight, all food had to be purchased and the cost was high for the quality received"

Cons: "Terrible selection of new releases and most were in French only! With English subtitles. This made no sense!"

Cons: "Woman in seat beside should have taken 2 seats"

Cons: "So there was a problem with the aircraft. Some cargo nett8ng was broken so they had to move the baggage from the rear to the front hold. The pilot can on to inform us of what was happening, assuring us that our baggage would arrive with the flight. B7t not surprisingly they lied and about 30 ppl didn't get their luggage. It never made it on the flight and won't be until the following morning. So I have no clothes. No jacket for sub zero temperatures. It would great if they could at least tell us that there will be a problem. Not lie I'm not impressed. I'll do my best not to fly westjet again."

Pros: "Crew good, service good"
Cons: "Both flights delayed over 2 hours, missed connection so it took so I was in airports 13 hours instead of 6"

Pros: "On time! Roomy cabin space and leg room"

Pros: "Great crew Lots of communication with respect to series of events that would occur on flight."

Cons: "Paid extra for preferred seat and had to give it up and sit in the middle seat."

Pros: "It was a quiet flight. Quick loading. Got to sit with my friends."
Cons: "Seats were rock hard. Less leg space, price of bags to high, too many people bring on over-sized carry on taking up all the overhead bins. No entertainment options for flight"

Pros: "Pre departure check in and seat selection"
Cons: "Flight was 30 mins late in departure. No in flight entertainment"

Pros: "WJ gave us meal and hotel vouchers."
Cons: "See headline"

Pros: "The flight comes into Vancouver at a very good time."

Pros: "Fantastic flight!"

Pros: "The WestJet staff, from gate check in to the flight crew, were excellent."
Cons: "The fact that people with pets board first is ridiculous enough to keep me from choosing WJ as my first option. They boarded before seniors and children. What has happened to our crazy world that pets are more important than people."

Pros: "The plane ✈ flew without incident."
Cons: "Airplane left late, no in flight movies, menu of food was very unusable. Because I am lactose intolerant, still, lots of cheesy entrées on the menu."

Pros: "I will never travel with west jet again"
Cons: "Everything Staff was so rude"

Pros: "Staff on the ground and in the air were great - nice, polite and funny"

Pros: "The plane wasn't full."
Cons: "The crew was late."

Pros: "inflight entertainment was good and friendly staff"
Cons: "lots or turbulence and uncomfortable landing"

Cons: "pilot should have informed us as soon as plane left gate that we would have extended delay due to missed take off window-we do expect some type of reimbursement!!"

Pros: "Staff was friendly and helpful. There was no delay in any areas."

Pros: "Only problem is my flight didnt have screens and you had to pay for a tablet. I get screens on my flights to Edmonton and Sask for work with Westjet all the time but on a long flight to London they're majorly lacking. A basic meal over a 9.5 hour flight should be included as well."
Cons: "1 for usb charging ports though. I still love Westjet but different priorities for International flights should a no brainer."

Pros: "I appreciated the warm welcome as well as their appreciation for my business to your airline."
Cons: "I would have like to seen a GPS monitor tracking our flight. Not having free wifi I was frustrating. With so many extra charges as well the internet being a necessity these days. Its not something you should take advantage of profit for."

Pros: "Nothing"
Cons: "Well my flight was cancelled a few hours before my departure and was sent on another flight to a different city that was 3 hours away"

Pros: "Nothing"
Cons: "Served some type of anything"

Pros: "Very modern"
Cons: "Boarding was weird, from front to back"

Pros: "Internet"
Cons: "Turbulence"

Cons: "I’m 6’3. My legs don’t fit in the provided space and I’m too tall for the head rest."

Pros: "I had a great seat"
Cons: "Food. No food at all on board per the flight attendees"

Pros: "goog seats and comfortables"
Cons: "food, please!"

Pros: "Pilot was Awesome"
Cons: "The crew was eh not very friendly"

Cons: "How about departing on time! Almost 3 hours after our advertised departure time is ridiculous!"

Cons: "Flight delayed twice and then had to wait on runway for take off"

Pros: "There was a TV with entertainment. The fight to DR was terrible with no TV for some reason, in 2019"

Pros: "Nothing special."
Cons: "You cannot recline the seats."

Cons: "When my husband retrieved his piece of luggage, it smelled terribly lie dog poop. We had to drive home with the windows all the way down because the stench was so bad and throw away the suitcase I had just bought because of the terrible smell. Just awful to come home to that!"

Pros: "Seat was 9k. Comfortable"
Cons: "Plane late to take off because caterer was late"

Cons: "American changed our seats to back of plane. No explanation."

Cons: "I am very frustrated that a single part could not be located in the early afternoon to allow the plane to fly. I will be late again for work and it seems to be American Airlines and not Delta that has all the delays or is late."

Pros: "economy plus was worth the money"
Cons: "Flight attendants horrible refused to serve drinks or snacks due to "turbulence" But there was no turbulence. Then when passengers complained they served water only and splashed it into cups on the trays instead of pouring it into cups and handing the cups to the passengers. Nasty people."

Cons: "Flight was a half hour late leaving O'Hare."

Pros: "I like that it was on time"

Cons: "Missed because of first delay"

Cons: "Being so late"

Cons: "Do you even look at what happens after we pay for your services?"

Pros: "On time departure & arrival."
Cons: "My checked bag, which l paid $25.00 for, didn’t make it on the flight to Pittsburgh. It got there on another flight at 7:30 pm Monday night but no one from American Airlines did anything about trying to get it to me until 11:30 pm. As a result, while l stayed at a hotel only 30 miles from the airport, my bag wasn’t delivered until 2:00 am on Tues, more than 8 hours after l got there. And their website for supposedly checking on lost luggage, aa.com/bag status, is next to useless. It gives no useful information. Use the 800 # but state you want to talk with a human when answering the questions in their phone tree. I’ve had other experiences on AA over the last few years that lead me to question their commitment to customer service. I’ll be avoiding American Airlines as a travel option where other alternatives are available."

Pros: "The free movies were a generous provision. The American Airlines ad was cool. The screen to trace the flight geographically was neat, as were the details about height, temperature, time until landing, and so forth. The service people were nice."
Cons: "The space under the seats on the floor has gotten very small."

Pros: "Seats are terrible. My back hurts after the journey. Leg room is bad too."

Cons: "The changing of terminals in Philadelphia but was not the airlines fault."

Pros: "That we were able to get a seat on this flight"
Cons: "It was very crowded and no room to really move. The flight was rough in taking off and landing."

Pros: "Great selection on movies to pass the time and charging port for mobile devices ."

Cons: "No TV nor entertainment of any type. Food choice terrible. I am allergic to shellfish and the other option was pasta which I don’t eat. Had to feed on two cups of nuts... really mediocre."

Pros: "Wheelchair was ready in La Guardia airport, but transfer from gate C to gate B had impossible stairs or shuttle outside. This option required another security check which was terrible. TSA personnel was rude and incompetent. In the end there was no need for such scrutiny and we were released, but the emotional impact lasted for hours."

Cons: "45 min delay"

Pros: "Friendly Crew, short and easy trip."
Cons: "I wish that there were tv's built in, entertainment."

Pros: "Flight on Time, Confort, Crew"
Cons: "I know if you want food, you must pay but not even a cookie...???"

Pros: "Their service is useless. Processes are in need of a major overhaul. They have become too big for themselves and have not adopted the customer-centric value that prevailing companies have incorporated and are implementing. I predict that they will not be around in the next 10 years if changes are not made."
Cons: "Kayak should be more particular who they partner up with as being more selective will bring more value to your brand."

Cons: "Easy direct flight. No issues."

Pros: "good timing"
Cons: "snacks and beverages..."

Pros: "Muy buena atención, avión, puntualidad"
Cons: "La silla no reclinaba bastante, no era muy cómoda"

Pros: "why you have send email for survey I cancelled my trip do to emergency/ for sorry really sorry,"

Pros: "Snacks and drinks included. Was able to get my bag checked for free and pay a decent price for a last minute emergency flight. Crew was great and helpful"
Cons: "The price was more than I wanted to pay but it was not unreasonable."

Pros: "Crew helpful and friendly. Prompt cabin service."
Cons: "Old plane. No power source. Arrive 30 min early Miami and sat on runway an hour. Gate arrive at changed. Nearly missed connection due to wait on baggage of over 40 minutes in customs."

Pros: "Arrived early"
Cons: "No gate available upon early arrival. Paying extra for aisle seats is ridiculous."

Pros: "The price was fair and the flights were on time."
Cons: "Bags cost extra, food cost extra, seats cost extra. My knees were in the back of the seat in front of me the entire flight (two exit row seats were empty) and there was no way to move that provided comfort. The overhead bins were full before half of the passengers boarded. The crew was polite, but not kind."

Pros: "Very friendly crew."
Cons: "Plane landed in Pittsburgh an hour and a half late because of mechanical issues. So that was inconvenient."

Pros: "Boarding was easy and i had a great seat."
Cons: "It wasnt a long flight so there was no entertainment and minimal food."

Pros: "Limited overhead bag storage. Gates changed to more crowded area. Felt like we were being herded onto the plane. Hurry up, etc. clear the aisles that sort of thing."

Pros: "short flight so I would not expect any particular issues."

Pros: "Porque sus tripulantes y azafatas son super atentas"

Pros: "Crew was very nice!"

Pros: "I liked the complimentary stuff"
Cons: "Sitting in the isle seats are very tight and to close, pop was flat"

Cons: "Seats are uncomfortable. Seats are too close together, not wide enough, to short, no knee room."

Pros: "We left almost on time"
Cons: "Seating arrangement on departure was a horrible experience."

Cons: "The flight attendant forgot to serve me."

Pros: "flight attendants were outstanding and very nice. Pilot was great as well and even thought we were delayed in Houston for a fuel sensor for 45 mins. He was still able to get us into Pittsburgh at a decent time. Was very happy with this flight."
Cons: "needed more leg room."

Pros: "Everything was on time!!! I flew in the new airplane with the adjustable seats coach and I was comfortable!!! This is a huge difference from a couple of years ago when I totally refused to fly this airline due to the the small uncomfortable seats when I was flying from NY to LA. The service was amazing - every person from the kiosk help to the suitcase attendant who found my forgotten duty-free purchase after arrival. I had the best experience flying United - they really stepped up their game!!! No complaints!!!"
Cons: "None"

Cons: "Flight cancelled"

Cons: "usually airlines let you change flights during/immediately after blizzards without a change fee. Elderly mom could not travel in the severe weather and they would not allow us to move the flight to the next week. Lost our $. With 6000 canceled flights the day before, I'm sure they filled her seat!"

Pros: "Crew was nice"
Cons: "The 5 hour delay"

Pros: "The boarding agent and the flight crew were very polite and professional"
Cons: "The flight from Denver to Pittsburgh went very well. Great flight attendants, a smooth flight PLUS, early arrival... Just can't beat that"

Pros: "Absolutely nothing."
Cons: "The flights were delayed both there and back with United for reasons that at first were due to weather then when the other airlines were leaving they switched and said system error. I barely made my wedding and missed an entire day, arriving late. Then again had flight delays back and arrived home late right before work the next day. Overall I would never fly United Airlines again."

Pros: "Flight crew was great, flight was easy, aside from a little turbulence"

Pros: "Little to add."
Cons: "The plane was delayed incoming. Then boarding was interminably long because of overbooking and no overhead room for luggage. It took precious time to load passengers 1 group at a time while bags were checked. Once airborne I saw I only had 10 minutes or less to make my connection in Newark, which I inevitably missed. Poorly scheduled. Many passengers missed connections. It would have been much quicker and easier to advise passengers to check bags at the gate BEFORE the plane arrived knowing it was overbooked. I'm very disappointed in how the entire boarding was handled given the time constraints."

Pros: "Everything was fine"

Pros: "crew was friendly"
Cons: "Seats barely recline. No leg room"

Pros: "Crew was friendly, even if they were dealing with travelers who were cranky about it being so late."
Cons: "Twelve hours before the flight and they already knew that the flight would be delayed due to the inbound plane being later. One flight earlier in the day caused a delay for the rest of the day. So, our flight was three hours late in boarding, putting us into the final destination at 2:15 AM. Not cool, especially when travelling with children."

Cons: "do not see how the process is helped at all with those "lines or zones" Still seems like people get clogged up and takes too long to get boarded."

Pros: "Got to travel JetBlue for the first time which demonstrated the way an airline should treat its passengers."
Cons: "Never got on the United flight as United's inefficiency AGAIN caused significant delays! Still awaiting the reimbursement (or even communication) I was promised."

Pros: "the crew on the plane was pleasant and helpful. the pilot was very nice as well with made the flight smooth and delightful"
Cons: "we were not able to check in at the kiosk, it was saying that we need further assistance but wasn't giving any reason, nobody could help us with it. we were directed to different stands 3 times were people would just tell us they don't know what to do. the lines everywhere were extremely long with only 1 person working, the lady came up to the line at some point and stating assisting people in line starting from the back end of the line. That was very frustrating. she finally got to us, asked us to come up to the kiosk with her, wasn't been able to help us and then put us back in the end of the line! The lady who was able to help us in the end just said "it was just disconnected." I have no idea what it means but considering that on our way in we had to be on "standby" because the flight was overbooked. the total impressing from United is very poor."

Cons: "Broken Restrooms"

Pros: "The pilot was great. The smoothest take off and landing on the San Fran to Pittsburgh flight"

Cons: "The biggest problem I had was that the gate was changed and I wasn't notified. So I had to go from Concourse A to C, then back to A. Thankfully, I gave myself plenty of time and everyone was helpful."

Pros: "Flight was on schedule and arrived early."

Pros: "Excellent."

Cons: "Flight delay"

Pros: "1st time flying United and was truly impressed. They were timely and friendly. I might have just found my new favorite airline."

Pros: "The crew was nice."
Cons: "I shouldn't have had to pay to check a carry-on because the first flight was delayed."

Cons: "Will absolutely pay extra to never fly United ever again"

Pros: "Short flight so no need for food or entertainment, but the roomy seats were amazing after a long day of flying"

Cons: "Same as above"

Pros: "What a difference a plane makes. Traveling on the embraer plane versus the CRJ700 is night and day. I can't believe that the price is the same for these flights! There is entertainment available inflight. There is more room overhead, more room in the aisle, two bathrooms, on and on...this flight was so much better. I will make sure that I never book on the CRJ700 flight to Houston again if I can avoid it!"
Cons: "The flight attendant in first class didn't have the best attitude but it was ok."

Pros: "Good"
Cons: "Good -- but my flight from Pittsburgh to STL was not so good. My flight was delayed HOURS. I was supposed to get to my destination by 10pm. I did not get there until 1am. I was so so tired and cold sitting in the airport. I felt like we would never leave. That was definitely a disappointment."

Cons: "There were no ticketing agents at the gate adding an hour to the flight."

Cons: "Flight got cancelled after being delayed for over 2 hours for mechanical issues. Gate agent was not overwhelmingly helpful or understanding to people's frustrations during the delay and didn't go out of her way to try to help. Customer Service was helpful and able to rebook and provide overnight hotel accommodations, but it was a very slow process that clearly frustrated some customers even more. Clearly not anyone's fault, but still frustrating and not a great flying experience."

Pros: "Some movies to choose from, plenty of good action and drama choices."

Cons: "We were diverted from Pittsburgh because of fog. Other flights landed shortly thereafter from other airlines which was frustrating, but a short delay did not ruin the day. We landed instead at Dulles. After sitting and waiting for hours we were finally all put back on the plane. Then we taxied out before the pilot told us they were over their hours or something along those lines and couldn't submit the paperwork necessary to take off. We went back to the gate and were told to wait some more in case there were more pilots. No more pilots came. No more flights were available. Instead we all hovered either around the gate desk or the customer service desk where we were told we couldn't be helped. We were instead forced to pile onto buses nearly 5 hours after we had landed at the wrong airport. We then spent another 6 hours on the road driving to Pittsburgh on a bus that was crowded and hot because the air conditioning kept failing. Because of some fog and a lot of incompetence, I arrived in Pittsburgh over 12 hours after I was supposed to. My trip in total lasted 20 hours from my flight in Seattle taking off. I missed an important event for the wedding that weekend, which was upsetting given the distance I had to travel and the amount of extra time I had scheduled in for myself, but the way we were treated was worse. There was no positive communication. Nobody knew anything. We were clearly an inconvenience that nobody knew what to do with so they just kept trying to push us off to the next person. It was infuriating and unacceptable I will never fly United again if I can possibly help it."

Pros: "We didn't have those annoying corrals of groups and we were called by our groups so it made the boarding VERY easy and civilized."
Cons: "I suggest on these surveys to have a Non-applicable section for food/entertainment as many of the flights don't offer these."

Pros: "Nothing"
Cons: "This flight never happened it continued to get canceled and canceled!!"

Pros: "Short flight, the express plane had more leg room than the regular plane."
Cons: "VERY DISORGANIZED in Dulles. Flight was delayed because we were waiting for a pilot?? Then one happens to show up? Sounded a little sketchy..."

Pros: "Boarding was on time and flight departed in time"
Cons: "Seats uncomfortable, no snack variety, no entertainment"

Pros: "Great flight."
Cons: "My husband and I were given seats in different rows. When you book two seats together they should be next to each other"

Pros: "Smooth flight, nice crew, flight was at our destination early."

Cons: "Flight was delayed three hours due to mechanical problems, sat on aircraft to long before decision was made to change aircraft,multiple changes in gate which lead to long walks across airport. Should get some sort of refund for a lot of frustration and waiting"

Pros: "40 minute delay to swap a crew from the next gate over due to poor scheduling of total staff flight hours."

Pros: "nothing"
Cons: "crew was rude, boarding and waiting were horrible"

Cons: "need to do pre assigned seating during the purchase of the tickets"

Pros: "Nothing"
Cons: "There was no wifi no entertainment!!!!!!! This was a later flight that I had to be on and they showed no effort of making anyone feel comfortable even though we were on a late flight!!! Never booking united again!!!!!"

Cons: "We were in the last row and was very noisey. The stewards talked and laughed which made it difficult to rest."

Pros: "no food in first class that what I get for 5hours in texas with out my O2"

Pros: "The booking was last minute so I paid a lot for the ticket but it was a good flight. Thanks."

Cons: "The flight was delayed for 3 hours due to a light malfunction."

Pros: "Never happen."

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