There were complications with my flights boarding in spokane and my secondary flight was changed without my consent to one that boarded at the same time as my first flight let me out on the opposite side of the massivr layover airport. It was only because an employee saw my struggle and confusion and hooked me up with a ride that I even made the flight dispite delta's best efforts. My TV's headphone jack on my first flight was also busted which sucked to find out after buying headphones on the flight. About halfway through the flight one of the attendants moved me to a seat with a working TV. Long story short Delta as an airline was terrible but their employees did their best to help me with what limited options they had to work with.
Cons: "No mechanical failures or delays would be nice"
Pros: "Flight was mostly uneventful, which is great! Right after takeoff we made a complete circle and no information was given as to why, but we assumed it was air traffic."
Pros: "The flight was 90 minutes late"
Cons: "On time performance"
Cons: "Bring ear buds if you want to watch/listen to a movie. Delta changes for ear buds Everything else was fine"
Pros: "Delta crews are very friendly and helpful. Seats are 'good' on the E175 plane - better than the cramped CRJ200 on some other short flights. We boarded early, left a little early and arrived early. Nothing to complain about, except maybe a crying baby behind me, but that's not Delta's fault. :)"
Pros: "Choice of Entertainment was excellent"
Cons: "Bigger snacks - 2 small cookies or small pack of almonds was indigenous 2 hr flight"
Cons: "Issues with connecting flights so had to sit in different place, seat was broken"
Pros: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Cons: "Super small plane."
Cons: "We paid for comfort plus but the seats were no different than main cabin. Comfort plus experience on other legs was much better."
Pros: "Crew was great. Always attentive to needs of the passengers."
Cons: "Can't really think of anything unless you can shorten the flight!?!"
Cons: "Two bags delayed between JFK and MSP."
Pros: "Entertainment on short flights is a nice surprise"
Cons: "Very very late.. I almost lost my replacement of the replacement of my connection. Had to run like hell. The luggage didn't make it. To summarize the day, woke up too early, got to my destination hours late and got the luggage in the middle of the night."
Pros: "On time, smooth take off and landing."
Cons: "More seat space"
Pros: "The crew was great and the service was quick and very nice."
Cons: "It sounds weird but I didn’t know which window was mine so I had one shut and the one in front of me shut during the flight."
Pros: "Crew was great"
Cons: "Hot in the plane and the landing was uncomfortable"
Pros: "staff was friendly and very attentive to my needs."
Cons: "The area in the back of the plane by my seat smelled like dirty feet."
Pros: "WiFi and Entertainment"
Pros: "The care and good food was much appreciated. There were plenty of excellent movies to watch to make the time pass in an enjoyable way."
Pros: "On time this time"
Pros: "I liked the service to see if there was a chance to upgrade because of the connecting flight and even though there was a delay in the plane arriving to Alaska, the quick turn was excellent and we were in the air within a short period of time."
Cons: "The comfortability and that’s rear even if I had the middle seat. I had it on my way towards Alaska and didn’t have any issue"
Cons: "This was my worst EVER airline experience. It was delayed 27 hours and the snow was not the only problem. When we finally got on board a plane we sat on the runway for over two hours - then they FORGOT to load the luggage!!!"
Pros: "All the attendants were very nice. The movies were great, but ones I would have liked to watch were not on your list."
Cons: "There was no Christian music on the music section."
Cons: "I had a 4 hour layover in Minneapolis, there was another flight to Denver that I meant I could’ve been home three hours earlier had I done standby, but because I had a cheaper ticket I was not allowed that opportunity. That makes absolutely no sense to me seeing as my flight was packed. I’m sorry my flight saved me money"
Pros: "The plane was an older model but staff allowed main cabin to use 1sr class bathroom."
Cons: "The choices of free snacks were limited. They should also give more than 1 package of peanut."
Pros: "Everyone was very courteous, the plane took off on schedule and arrived at our destination early. Also got a complimentary upgrade to Comfort Plus."
Cons: "Ticket price was a bit much, the seats and aisle inside the plane are only made for skinny people. Aisle was barely longer across than my foot, and the guy next to me was a bit bigger than average, leaving me to have to scrunch in my seat the whole flight. Lots of elbows, butts and hips knocking into my shoulders as people boarded."
Cons: "It was smelly. Anyone who does not smoke can smell old smoke. Yuk. Also, smells like a neighboring passenger has bowel issues. Ick"
Pros: "The crew were nice and friendly. The plane was new with lots of amenities"
Cons: "The new plane has NO leg room at all. It’s the worst leg room i’ve Experienced for such a large plane. I’m 6’1” and my knees would only fit if I spread my legs wide and sit back deep into the chair."
Pros: "Everything went fast & smooth"
Cons: "No leg room"
Pros: "It was everything you look for on a plane. Friendly crew. Lots of space. Clean. Lots of entertainment. Plenty of space for luggage."
Cons: "I loved it all."
Pros: "We arrived early, great flight."
Cons: "We had to wait at customs about 30 minutes because we were early!"
Pros: "Very quick boarding process. There was no entertainment so I couldn't rate that."
Cons: "There should be a N/A option if there is no entertainment available."
Cons: "Flight attendant from IND to Minneapolis must have had a rough evening or bad morning. Service in airplane is usually poor but this one was worse. Bumping most of the passenger when passing, handing drinks behind his back, not smiling."
Pros: "I like the snacks they are not giving out on the flights. It seems that Delta is trying to make the flying experience nicer instead of more tedious and uncomfortable like many other airlines, which is appreciated."
Cons: "The flights were both operated by Delta but booked through WestJet, and the flights themselves were fine. The booking was through WestJet (found the flight on kayak which kicked me over to West Jet's site) and check in was a pain. Their code did not work for their site or Delta's, I had to FB message them both leaving and returning to ask for the correct one, and the first request took them hours to answer. I'll just book Delta next time and save myself the trouble."
Pros: "The flight itself was fine."
Cons: "The flight was delayed and it set off a slew of connection problems."
Pros: "Delta flew their way back into my heart this time around"
Cons: "Seats are so tight so uncomfortable"
Pros: "Fabulous fight. Attentive staff and I love the free entertainment tv’s."
Cons: "Time to bring in dual class flights!"
Pros: "There were alot of good movies to choose from, and the food wasn't bad."
Cons: "It's always very uncomfortable to sit on a plane for a long time, but that's nobody's fault"
Pros: "The aircraft was new and most flight crew were nice."
Cons: "Way too many useless announcements by the copilot and the lead flight attendant. Keep it short. Don't get back on once you put the mic back. And how about announcing th baggage claim carousel if your going to interrupt as much as you did."
Pros: "Entertainment system was good, great crew, great food, great service"
Pros: "The crews were very friendly and everything went as planned. It was a nice flight."
Pros: "Flight was on time and left and arrived on time."
Cons: "Should offer headphones for free."