We checked in online and printed out our boarding passes. They do not post the departure gate till an hour before the flight so we waited in a long line to Get on the plane. When we reached the front of the line they wouldnt take our printed tickets because they didn't have a stamp. (Note) The flight was departing in 15 min.
We and about 11 other passengers were turned away for the same reason. We had to get completely out of the airport go through customs, security and check in ALL OVER AGAIN and be charged an extra $150. When we told the airport personnel what was happening they couldn't believe it. We missed the flight and got charged extra! DO NOT FLY WITH THEM! They will look for any reason to take your money!
The travel time from Dublin to Paris is about 3 hours since the flight lands over 50 miles outside Paris. The flight time from Dublin to Beauvais is about 1.5 hours.
clean. Seat covers nice and clean. furniture color scheme pleasant.
1. Seat distance by far too less.
2. seat width on the borderline of being acceptable.
3.. No entertainment, not even a flight info screen available.
4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example.
5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food.
6. Electrical / USB / Network plugs or WIFI unknown.
The cost of the flight was great, but they charged for baggage way too much. Miserable, misleading ground crew.
I hope I don't have to fly with them anymore. :(
I remember Aer Lingus being a quality airline that treated passengers well. Now charging for tea and water, and exorbitant fees for bags? Felt like Ryanair. If I want to feel like bottom of the barrel I'll just take them next time!
The flight was so short that the food and entertainment part of this survey are. It applicable. They did serve food for purchase though and they had some good choices
We arrived at Dublin airport two hours before our flight--as instructed--and had to enter an enormous line. Finally, we were instructed to leave the line after almost an hour and a half and were then informed that our tickets had been sold to someone else (we were bumped!). Aer Lingus tried to "normalize" this by explaining that they always "overbook" by 10%. How irresponsible! Instead of arriving in Paris at 4:30 PM (a direct flight) we had to take a flight to London and then to Paris and arrived at 11 PM exhausted (the bus service to Paris had closed down and we had to take a taxi). We will never fly Aer Lingus again. Aer Lingus created the long line to create this very situation!
We were flying from Chicago to Paris and I choose a later connecting flight to make sure there were no issues. We arrived on time and asked to get on the earlier connection if there was room. Initially we were offered the change for a fee (those are the rules) but we were not willing to pay the extra expense and began to leave the counter. We were then offered the change at no charge. We were very thankful as this change/getting to Paris earlier allowed some sleep time to get over our jet lag faster. I flew Aer Lingus a few years before and was pleased so choose them again for this trip and they did not disappoint. I am a fan.
I had to pay €129.00 for an extra piece of luggage a a service free of €162.00. The crew was unfriendly. They did not say hello nor did they say good. Last but not least, they did not provide me with an entry form.
Our 2 carry-on bags were moved to checked in just before we got in. We were told that it was because it was a full flight. So what do I see in the overhead bins? 2 carry ons with "crew" tags. What bulls**t.
This was a very good airline 20 years ago. Not anymore
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