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Comfort of seats, ease of boarding. Food selection could be better

Food options were limited which is absolutely embarrassing for a Flight of this size The staff did not come around as much and I am not accustomed to such poor service from American Airlines Drinks I believe were limited to soda and water

Flight from SBP to DFW 1. They rerouted us through PHX 2. Delayed flight out of SBP for 3 hrs so we missed our connection Downgrade on rerouted flight. Back of the plane, center seats, didn't sit together 4. Return flight out of DFW same exact thing. Delayed, missed connection, Downgrade + they lost our luggage! A complete mess.

Do not eat the bagel! Otherwise, good albeit late, breakfast in first. Boarding downgrade only because flight was delayed due to plane change due to undisclosed problem with original aircraft. I did not use entertainment.

We were delayed bc ground crew gave the flight crew the wrong paperwork. We taxiied to the runway then back to the gate to get the correct paperwork that no one bothered reviewing the first time we pushed back. Boarding was rude and stressful like it always is. Gate agents and flight attendants are all over 55 years of age, embittered by years of underpayment From AA leading to their passive agressive bitchiness for no reason.

Same basket of unhealthy prepackaged snacks (junk food) which was depleted by the time it got to my row!!

The staff were very helpful with lots of refreshments on offer. The toilets were clean. The seats were comfortable and entertainment was good. No complaints, it was excellent.

Don't often sit in 1st class. Our experience was great.

The experience with American Airlines was terrible from beginning to end. Flight 1210 from Cancun to Charlotte was delayed three times. AA customer service at the CUN airport could not provide information on why or how to accommodate me if I missed my connecting flight at CLT due to the delays. Upon arrival to CLT, de-boarding the plane was a horrible experience. You all should have allowed passengers with departing connecting flights within the hour, to get off the plane first! It caused so many passengers to lose valuable time waiting to get off the plane, and then the long lines in customs! American Airlines knew passengers had to make connecting flights and still chose not to hold the plane? I missed Flight 2758 from CLT to DCA for that reason. Waiting three more hours for the next - Flight 1269 from CLT to DCA. Once again another delay at the last possible minute before boarding due to the plane going out of service/maintenance. Once the new plane boarded, we sat on the tarmac for 40min. I did not arrive to DCA until 12:33am. I spent over 12hours at the airport and I plan to never fly American Airlines again.

Terrible!!!!! Gate changes are a nightmare for elderly. I had to walk to another Terminal without any assistance! It was awful. When I finally arrived in Philadelphia my back and knee were killing me.

Short flight so not much to rate. Surprised I had to pay for a soda.

the room on the plane was good but that is because flight not sold the other three seat and I had room. the food in terrible.

First the price I paid was excellent, my flight was full, but my seat was roomy. The one downside to the experience was they had games on the entertainment console. The guy behind me poked at my head about half the flight. I hope they get rid of this feature.

Very good need to offer better choice of food for business

They should. Heck planes more often not when they are suppose to be leaving causing delays

Crew was fantastic got lovely food and plenty of water. Entertainment was good. Never had to ask for anything. Left on time and got to Seattle early. Luggage did not take long either.

Always find Aer Lingus reliable and good value for money. Food on this flight was pretty basic and the headphone Jack at my seat only worked for one ear. Little disappointed in movie selection, limited on recent releases. Staff are okay - but I always buy a cheap ticket so not like I expect first class opulence anyway!!!

Boarding was so quick, flight was ahead of time which is great and the pilot spoke clearly and was letting people know everything, amazing, love travelling with you 😊

Great hospitality and service! Seats could always be cushioned better.

Excellent long haul experience really enjoyed using Dublin pre-immigration

The food wasn’t great and it would be nice if the airlines showed documentaries about the countries we are flying into.

We were helped whenever needed and had a pleasant flight.

Checking in for ongoing flight from Singapore could not be done in the UK. This meant we were not sure whether we had seats together or in the right place. This needs sorting!!

+ Clean, modern plane. - Despite the cabin had only 50% occupancy I was cramped in a row with 2 other people. Almost all other rows had only 1 person. I would have expected the airline to offer assistance other than a flight attendant to tell people in the back of the plane to find available seats. Next time I will not purchase an upgraded seat and hope I get my personal row for free.

Some people facilitating gate onboarding weren’t as cordial. Didn’t feel good about my experience

The premium economy seat is one of the most comfortable that I experience. The food is also better than the ones you get in Economy, though the boarding was a missed opportunity, no priority observed, a complete mess.

Budget airline feeling. Bad food, no drinks stingy to give even water

Extremely kind staff, very good landing and take off. On time.

The flight was cancel and then changed the gate 3 times and nobody communicated to that change I don’t take any trips whit that company

There's no dedicated Lufthansa gate presence, rather Lufthansa staff place some hastily deployed cloth banners a few minutes prior to boarding. Lufthansa staff arriving at the last minute were innundated with passenger requests at the final moment including my seat selection request that I was unable to make online or via United Airlines operating the first leg of my flight.

Due to long security check and no last call announcements from Gate staff, my family and 12 other passengers missed the flight.

What can you say Ryanair get you there,no frills Not so cheap anymore ..... but what is now days! Would use again as always. Good flight times for us.

3 hours delay, non comunicated until past the time of original boarding, no assistance, witnessed land crew shouting at a passenger

It is standard with Ryanair, as FF with Ryanair you dont expect too much, and Ryanair never disappoints. At least it is reliable.

Ryanair is the worst airline in Europe and easily one of the worst in the planet

Loupé l'avion pas pu embarquer mon bagage en soute. Pas compris l'heure de fermeture.

While this flight from Dublin to Venice boarded on time, its departure was delayed by about an hour because, apparently, there were no demonstration kits on board, and we couldn't depart until the safety demonstration was completed. We were informed that we were in danger of losing our delayed slot if Ryanair engineering didn't provide the kits 'soon', which would have resulted in an additional two-hour delay. Thankfully, we didn't incur that additional delay. It's not clear where the source of this problem lies but it needs to be addressed to ensure it does not recur for other flights in the future.

Usual RyanAir flight but disembarking was poor, no rear steps. The Faro Airport required lots of up step and down steps, no elevator Getting through passport control took 50 minutes in the EU line

The flight was canceled 2 days before, without any alternative offer

Flight was delayed due to weather so not much Ryanair could do about that - otherwise it was very efficient and smooth

Full flight. Seat 8 F. I don't usually have the business class seat at the last row. Feel awkward for the stewardess crossing over the person sitting on aisle. Nothing to complain, especially, the airline stewardess really tried to accommodate such situation. It is just an awkward seat.

Check in was horrendous! Economy took 2 hours before seeing an agent. Business class was 0.5 - 1 hour.

The first class flight itself was first class, however getting to the airport and getting through the airport was agony. The BA flight sat on the taxiway for ages and caused us to miss our connecting flight which meant half a day lost. Our return flight on BA was cancelled so a dawn flight was made and we lost another half day. Goodby BA

Terrible. Flight was 3 hours delayed and I missed my other flight to my final destination

Not sure if the crew were experiencing something unknown to me,but the service of passing water was non-existent.In addition,please take consideration when providing yogurt as alternative for breakfast as some of us, could be lactose intolerant.. thanks

Not enough trash pickups throughout the flight. Everything else was great.

We have business class seats from Los Angeles to London. The crew is friendly and provided great service. The flight was very comfortable and very smooth. Will use this airlines again in the future.

Updates from pilots about delays would make them less frustrating.

Asked for a wheelchair multiple times. Got denied the wheelchair in London layover.

Yogurt only for the last meal was not what I could eat. choice of a croissant or other item would be preferred. It's a busy time, though, so i understand.