No snack, and The airline used styrofoam cups which is not environmentally sustainable
Flight on time.
I miss friendly Southwest. Even the assigned seat is kit enough for me to use AA again. People smile at Southwest and seem to enjoy their job.
Smooth flying and lots of respects to the pilots for their dedicated work. The entertainment really works very well.
Poor Service. The service of drinks is done very poorly. Really concerned with the attitude. Never need those complimentary drinks.
I did like that "new plane" smell. Good pretzels.
Plane was too new; computer system hadn't been set right. Left 45 minutes late, though made up some lost time in the air. Very rude passengers (obviously not the airline's fault, I know). Everyone thinks they should be the first to get off the plane!
CRJ900 is a small plane. no WiFi
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