Seemingly unnecessary delays were compounded by a lack of communication from the flight crew which turned a four hour delay into an overly stressful experience.
The number of interim flight delays has been higher than I can remember in my history of travel making any connection a mystery as to whether you will actually make it.
THI IS THE 3RD CONSECUTIVE FLIGHT FROM ORD TO MSP THAT HAS BEEN DELAYED 2+ HOURS. CRAZY
The flight was delayed and knowing I was going to miss my connection, nothing was done proactively to try and get me rebooked. It was an act of congress to do so. This is not on the crew, but on the experience itself
The internet on these planes stinks. Need to get starlink
I am ina wheelchair and the gate agent knew exactly what to do when boarding just the the one of the flight attendants
Long delays at both DCA and MSP; Crew did not keep us informed (or very little). Airplane was showing signs of heavy use (not up to Delta standards). Food options for Business Class have dropped in quality. After landing we sat on tarmac for maybe 25 minutes with no provided chance to use the bathroom and crew did not tell us what was going on or give an estimated time to expect to be at a gate.
First flight was delayed which resulted in missing our connecting. As a result class was downgraded to economy on a later flight.
Friendly flight attendant Quick checking for baggage drop Quick TSA lines
Crew helpful. Plenty of food although not great but ok. Good time.
Cabin staff were very disengaged, spoke with no eye contact, dismissive. Disappointing compared to my United experiences.
Seems like the ac wasn’t working. It was super hot
My last flight on 25 Dec, it’s Christmas Day, everyone happy and very good mood. I really enjoy traveling with Americans Airlines from Miami to Minneapolis my home town after long flight from lhe to Doha then Miami. Thank you again to make my travels comfortable and relaxed. Best regards
Flight delay was communicated before leaving for airport which caused it to be a non-event. Great flight and crew!
I liked everything. Except that my neck was hurting on the seat. I couldn't sleep.
They cancelled our flight without warning OR a refund. Never doing business with American Airlines again! This is the second AA booked trip in a row that we've had challenges with.
seats were way too small. Too short of a flight to offer amenities.
This was a short flight handled by Hawaiian Airlines. Flight was late by about an hour. As it is so short, no food offerings other than the obligatory cookie and drink. Flight crew was great.
We appreciated that the AA agent at the check in desk was aware that we might not make our connecting flight from Liberia to Miami due to delays. He immediately got us on an earlier flight, which meant less time in the airport and the ability to catch our flight home. Without him, we might had to spend a night in Miami, which we could not do due to work schedules once we got home. This action is what made this flight sequence excellent.
The flt was good and quick, but we had to wait 10 hrs for our 1 hr flight. We chose our flight in May so we could make the connection in Chicago quickly!!! Well that did not work out!!! When profits come before peoples plans made 6 months previous, and the companies don’t care, or give refunds for poor treatments,———I’m OUT!!!!!!
