had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.
much room. great entertainment. great crew
seats were roomy, left early
Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years.
Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight
it was quiet and smooth for an English/Irish flight.
Horrific food; horribly tight seats on an E330;
Flight crew was great! Food was better than most airlines I’ve flown. Seats were comfortable.
Having to pay for a glass of wine with dinner... every other airline I fly gives free alcoholic beverages
The plane was night. The flight was exceptionally smooth. The crew was very pleasant.
they charged me 100 dollars to check a bag - nothing at all about this during my purchase. i am so mad at these guys.
The destination, the time and direct flight.
When I got to check in at the airport I found out I had to pay $100 per bag. This was never told to me when booking. I was also made aware that if I had booked my bag when I checked in on line each bag would have been 75$ . Of course I hadn't checked in on line and this was a huge surprise.
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