It was freezing in the airplane. Everyone was wearing everything they had with them. The crew acknowledged it was cold, but did nothing about it
It was freezing in the airplane. Everyone was wearing everything they had with them. The crew acknowledged it was cold, but did nothing about it
The flight attendants were superb and the service was outstanding. Some passengers with small children were very rude and inconsiderate, kids were constantly crying and some were running around the aisle unsupervised.
Terrible. There was a rattling noise the whole flight. The internet didn't work after I paid. Boarding is very disorganized.
Horrible flight attendant in back of economy that screamed at me, have already reported to United. Horrible food - for Gluten free, why would you assume the person is vegetarian? I was served some kind of horrible curry bean paste and multiple cold rolls and soggy vegetables with no seasoning... um no!
The crew member put her luggage and boxes behind my seat so I was able to recline while the passenger in front of me did for 8 hours. My knees were forced against the seat for hours :(. Dude sitting next to me hasn't showered in weeks so I almost threw up.
Sorry my last review for prg to fra was for this flight. My prg to fra flight was fine but my second flight back to Washington DC was with a slow awful crew who wouldn’t come in a timely manner to take trash and take trash before serving coffee tea and was shoving other people’s bottles of water on me when we were not traveling together
Lufthansa was amazing. Definitely upgrade your seat if you can swing it - they take very good care of their passengers. Customs in DC is nothing short of a nightmare though. Stood in line waiting to go back through security for 30 minutes, had to RUN through and across two terminals to make my connection and only had 5 minutes to spare. Terrible. Very very poor coordination by the airport staff and CBP.
I was ver pleased with the service all the way through
I always try to book flights that don’t charge for baggage. Yet I was charged $75 for this flight.
Trouble keeps changing the time and I was booked different flight without knowing it was bad experience
my original flight was cancelled the previous day, and i was rescheduled onto this flight, which left much earlier in the morning, impacting my previous evening and requiring me to get up much earlier in the morning to get to the airport online. This practice happens way way way too much, and it seems on every airline, though AA is probably the worst.
The crew was very attentive and kept busy serving a variety of treats!
Terrible. Flight was 3 hours delayed and I missed my other flight to my final destination
Offered vegetable curry when it was actually tofu which I don’t care for.
British Airways planes are too old verses other airlines, followed by luggage not turning up, with a customer service team unhelpful in trying to locate or send to hotel was appalling. 3 days without suitcases on a leg that flies 2 x daily.
The flight was good the crew excellent…but take off delayed three hours!!!
Both mine and my husband's chairs were broken. Also it took 2 hours to get our bags after our flight which was wild.
perhaps eye contact with the cabin crew, instead of abruptness and an impatience to serve.
Not enough trash pickups throughout the flight. Everything else was great.
Overall good, the gluten free food is very hit/miss though and you must tell them you have an allergy days in advance.
Edinburgh (EDI)United Kingdom
Tampa (TPA)United States