Find cheap flights from El Paso to Japan

Cons: "Entertaining in English"

Pros: "Yes."

Pros: "Complementary sake and great rice cracker snacks."
Cons: "Come around more often to collect trash."

Pros: "Everything was great"
Cons: "Lower the price"

Pros: "Very comfortable and nice atmosphere"

Pros: "They were very accommodating and helped ensure a good travel experience (first time traveling with a young child)."

Pros: "Everything"

Pros: "The staff are really nice helpful and respectful."
Cons: "I dont l8ke the restrooms, they shoukd be always be cleaned most of the times. No cup noodles."

Pros: "none"
Cons: "very poor communication of information"

Pros: "Very friendly and polite. Very helpful and on time."

Cons: "Nothing"

Pros: "They were every where all the time! No sitting around in the back like most airlines. Movies Hallie and many first run and Oscar nominated."

Pros: "Polite friendly and attentive Staff. From checking in to inflight."

Cons: "No complaints! Not even one!"

Pros: "Excellent and original Japanese meals"

Cons: "Everything was great!"

Pros: "Quick boarding, great staff, and a smooth ride on 787 dreamliner."
Cons: "Entertainment system went down but the staff fixed it."

Pros: "Politeness. It definitely stands out."
Cons: "Coffee. It just didn’t taste good to me. But they had wine!"

Cons: "I wasn't able to pre-select my seat."

Pros: "The legroom is comfortable for a tall person."

Pros: "Very nice airplane with new technology"
Cons: "Nothing"

Pros: "Movie choices"
Cons: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"

Cons: "Airplan so old and ac not work super hot."

Cons: "Didn't get to go. Thanks for selling me worthless insurance."

Pros: "cost performance"
Cons: "non-flat seat"

Pros: "The flights were generally ok. Flying coach.."
Cons: "My round trip had a total of 5 legs.. I had to get my luggage at every stop. I only had one destination so I was not expecting to get my luggage at every stop."

Pros: "Great staff and washlet toilets on board."
Cons: "I ended boarding last not one of the first as other airlines."

Pros: "Last minute accommodation for Muslim meal was awesome!"
Cons: "Transit in NRT was too short! Didn't give me time to buy souvenirs.."

Cons: "being moved"

Pros: "Once I made it through the long line at check in everything went very well. Check in was a bit of a nightmare since Air Busan is shared with Asiana Airlines."
Cons: "I had to stand in line at both Asiana and Air Busan to check in. Made checking in a lot longer than normal."

Pros: "Always on time!"
Cons: "Everything is perfect."

Pros: "The bathroom is super clean."
Cons: "Maybe you can make some alterations with your meal offerings."

Pros: "Since I had back pain,I really like that I could checked in two luggages. Thank you so much!!"

Pros: "Boarding process; comfortable legroom on the Boeing 787; 1st meal was also excellent"
Cons: "2nd meal, some sort of a rice seafood mixture"

Cons: "nothing"

Pros: "checking in at chicago ohare ord was a nightmare.there were only 12 of us in line yet the wait exceeded 1 hour , we watched as the airlines next to us processed well over 150 passenger's while the japan airline moved slower than snail sex. it was painfully beyond slow."

Pros: "on time"

Cons: "none"

Cons: "We couldn't land in Narita due to bad weather, so we did emergency landing to Haneda to refuel and go back to Narita. But after we got off in Narita, the immigration is chaos. Nobody arranging it and people just going wild, nobody knows where the line should begin. We spent 2 hours plus in the imigration line. So from the scheduled time to arrive at Tokyo 5pm, we get to our Hotel at 2am. Good job Narita airport!"

Pros: "Foods are good, crews are good."

Pros: "A sense of quiet efficiency. On time and courteous."
Cons: "N/A"

Cons: "Very slow boarding process in Itami"

Cons: "Great"

Pros: "There was a huge check-in line but it went quickly because they had 8-10 ticket agents with luggage 'helpers' for the agents. Of course there was a problem with my reservation that they had never seen before which manifested itself by them not being able to print my boarding pass. They called Tokyo and were told that they had never seen my problem before either. Anyway, the ticketing supervisor stayed with me for 45 minutes until they could over come the problem. I would be a rich man if I had a nickel for every 'So-sorry' I got that day."

Cons: "Air temperature was super hot and uncomfortable."

Pros: "I was treated like an important customer. Many airlines do not do this."

Pros: "Just okay."
Cons: "Som studies need more experience to customers"

Cons: "Boarding was not done by numbers or range of numbers."

Pros: "Very comfortable with delicious meal!!"

Pros: "Crew service is excellent!"
Cons: "The seat is really cramp and tight!"

Pros: "crewe were excellent"
Cons: "nothing !"

Pros: "Well maintained plane, nice staff and over very comfortable."
Cons: "The wifi worked only 1 hr of the 3 hrs I bought"

Pros: "Almost everything"
Cons: "Slightly delayed"

Cons: "Excellent"

Cons: "the seats are not reclined, not comfortable at all"

Pros: "Everything!!!"
Cons: "My experience overall is fantastic"

Cons: "Old Aircraft Interior, could be more comfortable"

Pros: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Cons: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."

Pros: "The cabin staff were extremely caring."

Pros: "Nothing."
Cons: "Old man next to me couldn’t keep his arm on his side."

Pros: "Thoughtfulness, professionalism, patience and a lot of love put into the service."

Pros: "Loved from the booking on kayak and all the services provided by the airline until landing."
Cons: "Nothing to mention ....but I did not get the &instead tell me where to get my luggage...I had to find out on my own"

Pros: "Slept much of the time"
Cons: "My head phone didn't work. Only one ear. Asked for two replacements but neither worked, one broke."

Pros: "Friendly attentive staff."
Cons: "The seat was narrow and after 9 hours, not comfortable... Normal for economy though"

Cons: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."

Pros: "All."

Pros: "Staff was great and both the terminals and onboard"

Cons: "The dinner was served too late, not right after take off. Also, the portions were way too small."

Pros: "It was alright."
Cons: "Prepare to wake up with neck pain."

Pros: "Very polite staff"
Cons: "The curry made me sick and the movies were outdated."

Cons: "I was pleased with all."

Cons: "Everything perfect for me!"

Pros: "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."

Pros: "free movies"
Cons: "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."

Pros: "Very nice plane, enough room, didn't feel cramped"
Cons: "Had to switch gates 2 times"

Pros: "Seat was good and slept like a baby"
Cons: "Nothing really, slept the whole way"

Pros: "Everthything"
Cons: "Nothing"

Pros: "Almost everything was good"
Cons: "Check in was complicated."

Pros: "Most of all are good."
Cons: "My son was sleeping, so he couldn't have a breakfast. I think it not kind."

Pros: "Efficient, courteous crews,"
Cons: "Luggage check-in referred to United Airline was refused.JetBlue checked luggage to final destination efficiently."

Pros: "Seat"
Cons: "Food was a bit salty. Bread was so cold."

Cons: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."

Pros: "leg room!"

Cons: "Check in process was horrible at TKS, extremely unknowledgeable gate agents, took 6 people and 1.5 hours to check and pay for bags."

Cons: "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."

Pros: "Ana is the best"
Cons: "Nothing"

Pros: "I love ANA airlines ❤"

Pros: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
Cons: "N/A"

Pros: "Nice new plane"
Cons: "Delayed boarding"

Pros: "The crew"
Cons: "No food available only drinks"

Pros: "Staff are very attentive and helpful; the entertainment system is top class"
Cons: "On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently."

Pros: "everything was so smooth!!"
Cons: "entertainment : wish there were more japanese comedies!!"

Pros: "Great movies!!"
Cons: "Terrible seats- difficult to find s confirtsble position."

Pros: "It was clean and nice"

Cons: "Not enough English movies/tv shows"

Cons: "I waited 20 minutes for my baggage to return"

Pros: "All"
Cons: "Nil"

Cons: "The seats were uncomfortable to sleep in."

Pros: "nice sevice"

Pros: "Having social distance space to take a nap"
Cons: "I sat in the middle seat of the middle of the plane and the staff kept skipping me during meal and drink service because they assumed the other side took care of me. So that was annoying. I had to keep flagging them down."

Pros: "Enjoyed the flight. Great friendly crew. Both flights CMB to DOHA and DOHA-DFW were nice and clean. Food was great!"

Cons: "The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!"

Pros: "Comfortable cabin atmosphere"
Cons: "For extra bag their website says $200 per 50 lbs I was charged $250 instead for 50 lbs excess baggage. Food was terrible and coffee served was cold."

Pros: "Every time rest room sanitized for every passenger, onetime boarding and departure"
Cons: "Food menu is very basics, same food again and again. Also the number of items is very limited, heavy sound in the flight, not able to sleep."

Pros: "Seat comfortable"

Pros: "The service is really good. The only downside is that you have to be in Doha. But it’s always nice to leave Doha."
Cons: "The push button entertainment system doesn’t work well. You have to keep pressing buttons to make a movie play. And by pressing buttons, I mean, you have to hit the screen and wake up the person whose head is on the other side of the headrest."

Cons: "Toilets needs air freshener as so many passengers use them."

Pros: "Crews were excellent. Luggage came out very fast. Flight was very comfortable."

Cons: "I truly enjoy this airline! No complaints"

Pros: "Entertainment, crew was very hard-working."
Cons: "Economy seats are way too tight, had severe problems with knee room when seat in front was reclined. A terrible passenger just forward of me had no regard to this issue and refused to be cooperative. Food was lukewarm at best and was on mildly appetizing in economy."

Pros: "Nice crew, 1 hr free WiFi"
Cons: "Significant delay on jetway, temps uncomfortable,"

Pros: "Crew was OK."
Cons: "Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class."

Cons: "Boarding by bus at Doha is lengthy and not very comfortable."

Pros: "Seat was sufficiently comfortable to get some rest and I was very ready to be done with the flight when the plane landed."
Cons: "Breakfast option - eggs and a sausage had much to be desired. Other meals were fine."

Pros: "The crew were great and served food timely. The seats were also comfortable and we traveled with infant. The crew was super supportive for parents with infant."
Cons: "dont falsely claim that you have wifi if you cannot connect to satellite. The ground staffs needs training on behavior and how to treat infants."

Pros: "The crew was very helpful and fast, at the gate of flight from Doha to Tbilisi they greeted and thanked me in Georgian, which was very nice of them. The seats were comfortable and the entertainement was good during almost ten hour flight from Manila to Doha."
Cons: "The food during the flight from Manila to Doha was poor. Last year I flew from Doha to Singapore in January and the year before that from Doha to Colombo, the food on both of the latter flights was very good. The food during flight from ManilaManila to Doha was poor."

Pros: "The Service is always great, entertainment system is great and the food is even good."
Cons: "I liked everything!"

Pros: "The crew were very friendly"
Cons: "I was made to gate check my hand luggage."

Pros: "The staff was very helpful went above and beyond to help. Everything was smooth from boarding to landing plus everything in between."

Pros: "Own entertainment device"
Cons: "No snacks"

Cons: "Food"

Pros: "Good entertainment."
Cons: "Very cramped seating."

Pros: "Stewards and Stewardess were very prompt and always had a smile!"

Cons: "Even though we landed in Doha before our connection left ( barely-20 min)on Qatar airways, they would not hold the connecting flight for the 7 of us who were connecting. This was extremely disappointing as we then lost a full 8 hours of our first day arrival. If they schedule you for a 45 minute connecting flight, I suggest you book a later one. Our flight from NYC left on time but was 20 min late landing. Their only compensation to us all was use of the airport lounge in Doha ( quite nice with free food wine and showers, but would rather have had the extra day in Bali."

Pros: "The overall experience"

Pros: "I fly a lot, and I notice when things go well. There is nothing I can complain about with Qatar; their equipment is up-to-date; their service is first-rate; their record for on-time departures and arrivals is excellent, and their food is good! I will gladly fly with them in the future."

Pros: "Helpful and friendly crew"
Cons: "Same as kochi to Doha flight"

Pros: "the flight was empty and lots of room to get comfortable snacks and food were good boarding was easy"

Cons: "The seats were very uncomfortable. Food was less than mediocre."

Pros: "The Crew The food"
Cons: "Transiting. Made to stay in the airport for over 8hours after a 9hr 35mins flight. I was not happy about it. I hope that, on the return journey, when transiting time would be over 10hours, i would be lodged in a hotel. Thank you."

Pros: "The service was impeccable, flights on time and the transfer easy!"

Pros: "Very professional ground staff and cabin crew; very genuine and trained well. However, the first class food is absolutely subpar. Entertainment choices were great though & the lie flat seats are fab!"
Cons: "The food"

Pros: "My flight from Chicago to Doha was late to come in and there was a gate agent waiting for us and two other passengers with a sign when we got off the plane. He told us that our flight had already left but he would get us on the next one. We ended up getting seats on the next flight but then were also given the option to get a temporary visa and explore Doha for the night. We opted for the comped night which included a very nice hotel and $100 in meal vouchers. We absolutely LOVED Doha and the hotel and food was fantastic! I don't think I have ever received better service from an airline or a hotel. We ended up walking around Souq Waquif and the downtown until 1am (we are two young females!) with no issue and just used Uber to get to and from the hotel. Everything was so well laid out for us! No complaints whatsoever!"

Pros: "The crew was friendly and very attentive."
Cons: "The plan was very hot and made the experience less than desirable."

Pros: "This airline cares about service and customer care. My son was not feeling well and they attended to him and made sure he was feeling good. They even suggested taking him to the clinic at the airport, yes the airport has a medical crew on site to treat passengers."
Cons: "Seats are crammed like US airlines. Not much leg room. But still far better than flying any US airline."

Pros: "Excellent experience overall, the food was decent, the seats were comfortable and had enough space for me at 6ft tall, the staff were very friendly and helpful, entertainment selection was good with plenty of new movies out. I had no problems with my layover. The baggage allowance was great as I had extra luggage from my trip. I'm very happy with their customer service, the day before my first flight I received a phone call from Qatar's customer service saying that due to delays I wouldn't be able to make my connecting flight to Edinburgh so they would like to book me on another flight instead of me having to wait 24 hours in Doha. I was thoroughly impressed with this service."
Cons: "I did not have wifi available from Doha-Johannesburg"

Pros: "Over all it was a good experience"
Cons: "IEvery thing was fine."

Pros: "Same"
Cons: "I understand it's the industry standard, but seats are too narrow with shared armrests."

Pros: "The usual customer care, from checking in to leaving the plane, second to none. Food choice and quality excellent."
Cons: "The new diagonal seats are good, except when trying to put my feet up. The raised foot area is very cramped, and for me sleeping wasn't possible. I left my feet on the floor."

Pros: "Nothing"
Cons: "No entertainment"

Pros: "Flawless boarding, service, food."
Cons: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."

Pros: "Craft"
Cons: "Food and behaviour of hostess serving in our line I.e. Seat 34 b & 34c"

Pros: "Everything was great except Food and service comfort of the plane Cleanliness was superior"
Cons: "One crew member was a pain if you wanted ice you got 3 cubes ask for more he would ignore you. He was rud and nasty. I mentioned to other crew members they say just his way. If that is his way maybe he need find new job."

Pros: "Quick boarding/ friendly ground staff as well as the cabin crew! Food was great(even though I don't normally eat plane food) but I enjoyed their meals! Plenty of leg room with the seat compared to other airlines I have flown with! Free wifi on certain planes(even though for 15 mins, better than nothing!)"
Cons: "Could have a bit more choice of movies but wasn't bad"

Pros: "Excellent service everyone was generous"

Pros: "Very spacious, good food & service"

Pros: "Overall - Flight was good."
Cons: "Food quality should be improved. Most of the staff were very courteous, except on two minor request. I guess the stewardess was a little stress due a very demanding passenger, but should not be reflected to other customers."

Pros: "Cabin cleanliness including restrooms, excellent food selections comfortable seats including head support and friendly professional attendants."

Pros: "New planes, Excellent Service"
Cons: "Meals could have been better"

Cons: "Everything was great"

Cons: "The least leg room in any flight I’ve taken. We had requested vegetarian and the flight from Frankfurt to Nairobi gave our meal to other passengers.they told us we had to eat the best dish or nothing. This on an 8 hour flight."

Pros: "Everything is well organized, crew members were great."
Cons: "Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it."

Pros: "MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras."
Cons: "Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges."

Pros: "The help of the checking agent after we found out they canceled my daughter and mine fly coming back home without any explanation or email."

Cons: "the entertainment kept cutting in and out on itself, and i was listening to classical music and it simply didn't work to hear anything whole. annoying but not critical"

Pros: "Crew was courteous and professional. Food was okay."
Cons: "Seats a little wider and little more leg room."

Pros: "Tv screens, free beverages, frequent service"
Cons: "The single most cramped and uncomfortable flying experience of my life. The chair in front of me recliner lined to 4 inches in front of my nose. Couldn’t move legs or arms for 10 hours because it was so tightly packed. I couldn’t believe it was legal to fit that many people that closely together."

Pros: "So very comfortable with lots of room. The mattress pads for the seats were a nice touch."
Cons: "Food was mediocre."

Pros: "Short flight, snacks, timely take off and landing."

Pros: "Really good food and personal service. Made me feel like I was in a restaurant."
Cons: "I tried to get onto an earlier flight for my transfer. They were not accommodating. Next time I'll consider a flexible fare."

Pros: "there is a big amount of space between the rows making sitting very comfortable"
Cons: "lack of ventilation above the heads"

Cons: "Media screens were very unresponsive and we never did find music"

Cons: "We waited for an hour at the gate for other passengers, to where we missed our connection in Chicago and did not get back to Austin, TX for another 24 hours."

Pros: "Friendly staff.. Good food and as we had emergency exit seats there was plenty of leg room. Unfortunately no entertainment was offered on this flight."
Cons: "No entertainment. Plane was cold."

Pros: "I brought my wedding dress with me and on both flights, the flight attendents were so attentive to that and hung in it the cabin crew closet. It was that extra step of care that I am grateful for!"

Cons: "The service"

Pros: "The gluten free special meal was more imaginative than others I’ve had. No rice crackers wrapped in saran. Flight attendants very professional."
Cons: "Flight seemed to drag on forever, but there’s not much the airline can do about that. Seats in economy were cramped."

Cons: "Air was stuffy."

Pros: "Cristobal, the flight assistant, was lovely. He made my flight very pleasant."

Pros: "Always have been more than pleased with Lufthansa. Perfect experience. Sincere thanks go to all staff."
Cons: "Nothing. All perfect."

Pros: "Ease of boarding, flight arrived ontime"
Cons: "No complaints"

Pros: "cabin crew were all very nice!"

Pros: "The flight attendants were very helpful and the good was quite good."
Cons: "Nothing that can be changed. It was a long flight."

Pros: "The crew did a great job. The flight turned out to be nearly 10 hours since we had 150 knot headwinds. The food and free wine made things much to tolerable. You can't go wrong with Lufthansa."

Pros: "Exelent crew"
Cons: "Long distance between gates to transfer"

Pros: "Great service as always"

Pros: "The food was decent but poorly presented with very limited options for those with food allergies, particularly to dairy."
Cons: "The seats were uncomfortable and very stiff, neither the parents or staff made an effort to give guests a break from the constantly screaming babies. I had two small children kicking the back f my seat for the duration of our six and half hour flight. My largest complaint is that I was unable to sleep a wink on the overnight flight due to the excessive heat in the plane. In my experience decent airlines provide their guests with air conditioning so that they can breathe and rest easy. I was absolutely miserable thanks to the heat."

Pros: "The service and food was great."
Cons: "The bathrooms were pretty disgusting, with urine on the floor. Perhaps they could be checked on and cleaned."

Pros: "Luftahnsa is great. I can’t seem to get our system to recognize the two Condor is abysmal"

Pros: "Nice airplane, good crew, nice bite to eat."

Pros: "Seat and service on board"
Cons: "It was difficult to watch the movies. Some of them were stuck and couldn't be played. Only after a while they "unlocked"."

Pros: "The meal was very delicious and had a good selections of different movies. The crew was attentive and helpful."

Cons: "Vegetarian meal choice not offered"

Pros: "The flight crew was exceptional in handling a medical emergency on the flight."
Cons: "Lufthansa bumped us from our preassigned seats. We purchased our tickets five months in advance to ensure our family would sit together. When we arrived, they had our family of five sitting in three different rows. Two of our young children had to sit alone, eight rows away from the nearest parent. After telling them we would not board sitting apart like that, they moved us closer together but still separate from two of our children. Highly disappointed."

Pros: "Once I got on the plane, everything was fine and easy. The airport drove me crazy and the lack of confirmation on my ticket was more than annoying."
Cons: "The late notification of a change in gate number and the lack of confirmation that I had a reserved seat on the flight. I was kept in suspense right up to the minute I boarded the aircraft. Very nerve wracking."

Cons: "It was my bad luck to be near two children whose parents would not keep them quiet and who played games on their screen for nine hours straight, shrieking the entire time. Nor did any of the stewards help or say boo to the parents."

Cons: "flight cancellation was communicated late, with no specific plan how to get to the LAX flight. (The flight was also cancelled the next day; my wife was on that flight; I don't believe it was a technical reasons because of this) Resolving the issue wasn't smooth and needed my involvement to propose a working connection. I am Star Alliance gold member (through United) and this did finally give me a connection."

Pros: "Our first flight was late. We were met at the gate immediately after landing and were brought individually and directly to our next flight behind the scene, including passport control. Excellent."
Cons: "I had booked both flights at least 9 month in advance. Was not given a choice of seats for the short flight. In the past that has not been an issue. This time the four of us, including 2 children, were seated in the back of the plane separate from each other. Not cool."

Cons: "Very crowded, the lady behind us was coughing her lungs out the whole flight. Flight was smooth but arrived behind schedule. Actually landed on time but we didn't get to the terminal for almost 15 minutes. The Frankfurt airport is a nightmare, worst designed airport I have been through."

Pros: "Very good entertaining system plus good food . Crew members taking care about people all the time."
Cons: "Nothing"

Pros: "There was nothing to like. Bus arrived late, then got stuck in traffic. Missed connecting flight to US. Nice agent though who rebooked me."
Cons: "Bus connection not a good idea with the enormous traffic on German roads!"

Pros: "Most of all."
Cons: "The headphone connection method. It is difficult to replace the headphone w/ your own because the connector is located deep in the headphone compartment and you cannot see it in easily. As far as you use the built-in headphones, no problem."

Cons: "Impossible to select seats online because of technical issues thus our family got spread all over the plane in middle seat. Our next connecting flight got cancelled without notice so we got booked on the next flight 3 hours later. My complain on their web site after this poor trip has been acknowledged automatically but completely ignored by the customer service."

Pros: "Overall good experience. I don't expect much for food on planes and dinner was acceptable."

Pros: "Crew service"
Cons: "No entertainment on board"

Cons: "seats were old and uncofmortable. i asked for coffee which they totally forgot to bring me and the crew was just generally mean and very dismissive. no food at all - could have served a breakfast sandwich or something no entertainment or charging docks. ."

Cons: "Nothing"

Pros: "Staff were pleasant. Like the amounts of restrooms"
Cons: "Seats were a little uncomfortable. Food was awful"

Pros: "Even though flight was delayed the crew helped us to be comfortable .. Food was great and service is commendable. Special thanks to frankfurt crew member to guide and help us to catch our connecting flight"
Cons: "Very less Indian movies .."

Pros: "Crew.. single person was okay. Overall company operation plus late flight was poor"
Cons: "Luggage handling could be better. Flight on schedule will be good."

Cons: "staff Attitude could be better. Also no milk for toddlers but free vine for people to get drunk, be loud on overnight flight, then snore and stink drunk. My table was all in some snort when I opened it to put my meal on. Dirty lavatory floors."

Cons: "Nothing"

Cons: "I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!"

Pros: "The crew was nice"
Cons: "Se take to much turbulence"

Cons: "This was like a Ryanair flight for 4 or 5 times the price."

Pros: "Comfortable new plane, friendly staff."
Cons: "Not having over an hour delay followed by buses to disembark resulting in a missed connection."

Cons: "No online check in, incredibly inconvenient. If is have known would have booked another carrier."

Pros: "Very friendly"

Cons: "The request for Wheel Chair at London was never registered...Had to run around with impaired leg on a short connection (1.5 hours). The service for Wheelchair request not being honored saying that there was no such request."

Pros: "The crew made the flight quite pleasant"

Pros: "Great crew!"
Cons: "No complimentary water! The first flight I ever had like that. Very disappointing!"

Pros: "Crew was friendly and helpful, food was ok."
Cons: "The flight was delayed by roughly 5 hours, causing us to miss our connection and have to wait for the next flight. We missed a half day in Rome and instead spent over 8 hours waiting in airports. The seats were also terribly worn and uncomfortable."

Cons: "Th business class seats were more like economy class without the center seat. Cabin crew always seem disorganized."

Pros: "Crew is kind, polite and patient. Food portions are adequate. Entertainment is on par on upgraded 747s to other aircraft in the fleet now."
Cons: "Be careful of the Chicken Curry main. Wasn’t expecting it to be extremely spicy. Seat pitch is tight but generally comfortable due to the unique headrests of these new seats. USB power was provided. Arrival into JFK was terrible. BA’s T7 is so crowded and dated I could literally touch the ceilings above my head while waiting 2 hours for immigration crammed into desolate conditions."

Pros: "Flight crew were cordial"
Cons: "Heathrow was a nightmare, didn’t find out gate until a few minutes before boarding. Flight was delayed over 3 hours, communication was nonexistent. Flight was uncomfortable, seats were tiny."

Cons: "Delayed again. 3 flights in a row"

Pros: "Comfortable on plane. Pleasnt crew"
Cons: "Boarding could be bettet done.. .miss the free drink"

Pros: "Best flight I've ever been on! Our take off was delayed due to some guests having gotten their luggage put on the airline, but never showing up to the actual flight, so the crew was required to take off said luggage. Normally, this would be a frustrating experience, but they kept us updated throughout the process-- it felt like they actually cared. Crew was incredibly kind throughout the entire flight. Truly the best experience flying I have ever had."

Pros: "Impressed by the staff again, they’re yet to disappoint. Food was good too."
Cons: "Check in service at Terminal 5 needs some attention. Not enough support staff, and many unhappy travellers."

Pros: "The crew were great."
Cons: "No on house movies system down. Dirty seats."

Pros: "Cabin crew was nice and accommodating for passengers"
Cons: "Lack of leg room"

Pros: "Efficient boarding."
Cons: "No complaints"

Pros: "Flight was on time, check-in easy, personnel friendly. Good experience."

Pros: "Everything"

Cons: "I never actually was able to go because British airways canceled my flight the morning of."

Pros: "Alert, attentive, caring crew on long (10+ hours) flight. Great job."

Pros: "Excellent space and timely departure and arrival."
Cons: "Food needs work and movie/tv selection could be expanded. Desired dinner selection was unavailable and second dinner option was extremely salty."

Cons: "Plane departed late and stalled at landing- delay caused me to miss connection and set me back getting home by 7 hours at the end of it all."

Pros: "Staff (cabin crew Tony, in particular). Hand luggage allowance. Finally, food and water on a BA flight (unlike connecting EDI to LHR flight)."
Cons: "Method of boarding, with a mass of economy passengers boarding st once at the end. I NEVER get my preferred seat (= window), and object to being charged extra to select a seat (unlike other airlines I use more frequently nowadays). Crowded economy section, with little legroom, passengers squashing bags at feet, etc."

Pros: "I love Tegel and it's too bad that it's on the way out. Easy, easy check in."

Pros: "Nice, smooth flight, no complaints."

Cons: "The flight was an hour late"

Pros: "Very much enjoyed the pleasant flight attendants. And we enjoyed the complimentary cocktails"
Cons: "The curry chicken was horrible, sorry."

Cons: "My daughter spent several hours in the checking in process. It was vary confusing and frustrating."

Pros: "I loved the legroom in the emergency seat I had and the service was top notch. The food and food choices was also really nice and the wine served with dinner was great."
Cons: "Overall loved my emergency row seat the only negative for my particular seat was once the rest of my row was filled in and the 2 seats in front of me it made it impossible to get out of the seat and stand up unless I could had the person sitting in front of me get out of his seat."

Pros: "Service, efficiency, speed, accuracy, attentiveness."

Pros: "Nothing"
Cons: "Delayed and poor food"

Cons: "Very cramped seats; terrible food; was put on Air Lingus instead of BA; missed our connection and Air Lingus was very difficult to work with"

Cons: "Due to US State Dept travel alert for US Citizen to Europe until Sept 1, I had to postpone the flight. Delta waived the $300 cancelation fee due to the terrorism alert to rebook two other ticket I had purchased. BA said they would but I can not receive confirmation of this until I rebook in the fall. Dr. David Miller Dmiller@Illinois.edu"

Cons: "We booked a wheelchair transfer from the connecting flight, and BA refused to provide the service. My elderly mother in law with limited mobility was left alone and stranded at Heathrow and was only assisted by fellow passengers (NOT BA staff). Unbelievable."

Pros: "Nothing at all."
Cons: "The flight didn't exist. Got to the airport and they said there was a glitch and I booked a flight that didnt have a plane. They drove me to Heathrow and got me on another flight 4 hours later. Missed the last bus home and now am stuck in NYC till the morning."

Pros: "Crew helpfulness, food bit better than flying from houston to london"
Cons: "Old plane, uncomfortable, old screen, even though ba offers great selection of movies etc, i can't barely see a thing on old screen. I flew from london to houston last year same day of week & time; they actually had new dreamliner this route; I don't understand why they replaced with old plane. :( disappointing."

Pros: "British Airways makes you pay extra to pick your seat The alternative is to take the luck of the draw and hope you don't get the middle on the center aisle Kind of annoying"

Pros: "great selection of in flight entertainment."
Cons: "At JFK there was a long wait for the luggage, which ended up not being delivered to the carousel, after we had waited for almost 2 hours. Granted, there was some snow and some technical issue since the fire alarm system was flashing the whole time, but still, there were only two announcements made during that time, and the second one to let us know that we'd have to arrange for delivery of our luggage on the website. By that time, it was past 11;30pm and everyone was dead tired, when the flight had been supposed to land at 7:25pm. I think the blame is to be laid on the JFK installations. Everywhere I travel in Europe, airports are in brand new condition, and not only departure areas like in the US. No wonder baggage delivery was a mess after just a little snow/"

Pros: "Back facing window seat, flat bed, great service, good food, arrival ahead of time"

Pros: "Pleasant, efficient and knowledgable staff."
Cons: "BA staff at SFO lounge have declared UDI and do not allow Gold Card holders into 1st class lounge"

Pros: "All went well. Everything was comfortable"

Pros: "We were not looking forward to the near 9 hour flight, but BA made it a very comfortable & enjoyable experience. Drinks & snacks were offered frequently. Individual monitors for movies, music etc. made the flight a great experience. Fantastic crew! BA airport staff helped locate our lost baggage and followed through quickly with returning it to us. We can't wait to fly with British Airways again!"

Cons: "Flight was late."