$481 Find Cheap Flights from El Paso to Japan - Compare and Save

Dreamliner is an excellent aircraft. Great seats in business. Flight attendant Alex had a bored, sullen attitude in serving customers. Difficult to get his attention and very slow to respond to a simple request for water. Spoiled the experience a bit as the AA motto is “we’re here because of you”. Attitude needs some adjustment!

There was a certain guy in American Airlines his name is AAROON who tried to charged me for 246 dollars so I can fly from Dallas to DJT Palm Beach International Airport ; wherein it is not my fault why the flight is delayed so why do I need to pay ? I insisted my rights and told me to contact the company who booked me. But upon taking to Japan Airlines people they said upon checking I don’t have to pay additionally. So please check your people who does so things like this to passengers.

The best part was the staff. They are kind and gracious and made it a good flight.

Reasonable price, great service, highly recommended. i arrived well rested!

Our flight was canceled, then they moved us to a different flight number yet we didn’t receive notifications timely. We had to find out the latest on our own / later AA sent a text with the updated info..

Not as good as I expected, I couldn't use the screen to watch movies or anything else because it wasn't 'STEADY' AT ALL, it moved every single time that the passenger who sat on that seat moved, that caused me fell dizzy and nauseous when I tried to use it, so I ended up with only sleeping and eating with no entertainment all my haul flight on premium economy seat, plus the passenger who sat next to me, she just loved to spread her very long hair down on my shoulder, face, arm, sometimes her hair just whacked my face till I really wanted to offer her my hairband!, super annoying 😑 and that my bad experience with that flight.

Crews are rude and short. Example: after my drink and was ready to prep my bed to rest. I tried to give my empty glasses to the steward while she was playing her card game on her iPad. The steward told me to take the glass back to my table instead of taking the glass out of my hand. Compare Japanese steward it’s like heaven and hell.

Was in premium economy. It is slightly better than economy, but the way the seat reclines actually makes it harder to sit (the seat slides forward and the foot rest comes up - you can lie fairly well reclined but you’ll have to sit cross legged because there is no place for your legs to stretch out. Food is basic economy. Service was great. All in all good, but may make more sense to pay more for business or save a bit and just sit in economy.

Wonderful service from timely boarding, to attentive crew, food service, my seat was very comfy, no complaints at all!

This flight was operated by American Airlines. AA was completely unprepared for the crowds at DFW for Spring Break and were ridiculously understaffed. They had only three operating kiosks for self check-in, and ONE agent to handle hundreds (thousands?) of dropped off bags. She also had to do double duty to assist passengers at the kiosks. In comparison, flying on United Airlines at Christmastime was a much smoother experience.

On time, food was great. Didn’t wake me up when they saw me sleeping and as soon as I used the toilet, they came up and asked me if I wanted dinner. Right on!

I was expecting to fly in a Japanese airline because that what I bought, very disappointed finding out the change of airline without any explanation.

As usual the flight from AUS in Austin to SFO was late because they didn’t have adequate staffing to board the plane on time creating a 1 hour delay, which resulted in me missing my flight to Osaka due to a missed connection. When I got to the gate 10 minutes late after landing exactly the time the connecting flight was taking off, I saw my flight to Osaka sitting at the gate and that gates had closed. I attempted to contact United Via chat on the United App and was given the runaround and passed between 2 separate “agents” who after saying they could rebook me, told me I needed to go to ANA even though they’re partners and all of my ticketing was through United. After going to ANA’s gate at SFO to try and get help I was told I would need to leave and go to United’s ticket counter in order to get help. The ANA agents said that it was United’s issue. An hour after running to try to make my flight I got to the United counter. I showed the agent my itinerary and she helped as much as she could. I was booked on a flight that would occur 13 hours after my original flight to Osaka and given $45 in vouchers which doesn’t cover much at SFO. I had also spent 30000 miles with United to get an upgrade with more legroom. And that was not refunded to this point. Ultimately I lost 1 whole day of vacation in with my wife and kids and, the 30000 airline miles and I’m out the money and time I spent. In these situations United and their partners should go out of their way to communicate and accommodate but I was left to my own devices to find the right resources. The only option was to fly to Seoul 12 hours and take a connecting flight to Osaka: I am a United Skyniles member and would not recommend booking a flight with them unless you thoroughly understand the routes as it is likely you will be left to your own devices to resolve the situation.

I like that we made it faster than regularly scheduled. Everything else was poor. The boarding was slow and chaotic. One person was screaming instructions to people that didn’t understand and there was only one camera so boarding was slow. The crew was not very friendly and one stewardess was extremely rude to everyone the entire flight. The food was not good and not themed to the country we were going to like every international flight I’ve taken. Lastly the seats were awful. After this flight I would never recommend United and will actively avoid booking another flight through them.

Seat was broken. Check in was not possible until we reached the gate, by then we were separated.

Entertainment and food is best. I love to use ana for a lots japanese movies…. Food was best

First trip from Tulsa to Houston by air. It went by quickly. I watched half a movie and continued the rest on the next flight. Staff was considerate and helpful.

Luckily I just tried to sleep. But the entertainment system was awkward to operate. I hate all this stuff with apps and adding it to your phone and all. It is a nuisance. I would prefer a good magazine or newspaper in the pocket in front of me or available.

Poor. We weren’t able to check in online (for several hours until we gave up) for no apparent reasons although our passports were loaded successfully. When we were at the airport check-in, a rep helped us at the kiosk but she disregarded the KTN provided to her so we had to come back for it after being questioned by the TSA person…

Just okay. Staff is accomodating especially at the check in counter and gate. Boarding was just fine. Leg room was cramped at economy. No entertainment, wifi is so-so. Cola in can given by cup, but rest of can was not given. At least give the whole can.

It was great. I really love the app. User friendly and very comprehensive when it comes to having information at my fingertips tips related my travel.

Seat would not recline, and charger did not work. Person in front of me reclined before we took off and left it reclined when they got off the plane. Nobody ever told them to put their seat in upright position....which meant I was somewhat trapped in my window seat when deplaning. Another passenger had to go to their seat and un-recline so I could get out.

Flight was so congested it was disgusting. Hals of the hostesses clearly seemed to be racist. no sanitation maintained in the restrooms.

The WiFi went out an hour before the flight was due to land so I did not get my money's worth.

It's a long flight and I would have liked better snacks between lunch and the arrival meal. It's fine to have fruit and nuts but I really don't like ramen because it's salty junk soup. I'd suggest sandwiches. They're not expensive nor are they hard to store for a long flight. The FA's had a couple of big services and they were super busy preparing, executing and then cleaning up. Then they disappeared.

The crew made our experience extremely bad. They were rude and didn’t have anything for kids.

Delayed, toilets did not flush, pilot parked to far away from Gate

Short flying. The seats do not recline at all and very uncomfortable.

The delays (5 hrs) were a comedy of errors, and the multiple safety issues encountered were very concerning.

Upgrade planes to have larger overhead bins, especially on this popular route and first class.

extremely tight seats. seating next to a large person makes the space very uncomfortable. The crew is not very friendly either.

The flight was 3 hours and 40 minutes late. The communication around the delays was awful. I fly this route regularly and it is always late. I don't understand it. The flight attendants were not friendly and were generally loud. This was an overall bad look for American Airlines.

Very Good in general. Serving attitude are very good. Just a suggestion: There 2 things can be improved: 1. The flight attendants can lower the voices when they talked in the serving station. Sometimes they talked loud and we could hear clearly what they said about the passengers. 2. Please don’t throw the utensils and plates it’s too loud and noisy. They broke the glasses and plates sometimes at the business class. These all could be done in a gentle way. Just some small observations. Thanks.

I liked the fact that I was able to choose different food than typical all-in-one or two options. The refreshments kept coming so I really did not sleep & I am adjusting time different much better than the past experiences. I like the variety of movies & shows that I was able to watch.

2 hours delay on my flight causing me to miss my connecting flight. Cause was for maintenance. I understand maintenance is important but maintenance should be done before boarding people!

Great flight. No issues at all. I still think boarding could be more efficient but otherwise, a good experience.

The meals were mediocre and the alcohol selection was poor.

No complaints. Good WiFi, great crew and excellent speedy baggage claim

I was fine with everything except for the last breakfast, where I did not have an option. the only availability was what I could not enjoy eating.

I fly to Japan for work a lot and this is the first time I've ever had a crew not hand out customs forms. I had to spend a ton of time filling out paperwork after landing. When I'm on JAL, they give you the paperwork 2 hours before landing. If I'm traveling for 18 hours the LEAST you can do is help me save some time. My American legs home are also awful. Fly Delta or JAL. American is terrible for international flights.