Find cheap flights from El Paso to Michigan
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Round-trip
1 adult
Economy
Thu 3/2
Thu 3/9
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Latest Michigan Flight Deals
Best round-trip prices found by our users on KAYAK in the last 72 hours
1 stop from $247
1 stop from $84
1 stop from $433
2+ stops from $108
Good to know
Low season | October |
|---|---|
High season | June |
Cheapest flight | $84 |
Average price round-trip | $704 |
Good deal round-trip | $446 |
Good deal one-way | $197 |
Best time to beat the crowds with an average 4% drop in price.
Most popular time to fly with an average 23% increase in price.
Flight from El Paso to Detroit Metropolitan Wayne County
(avg. price over the last 2 weeks)
or less
or less
Top tips for finding cheap flights to Michigan
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be November and December. The cheapest month to fly to Michigan is February.
- Morning departure is around 10% cheaper than an evening flight, on average*.
FAQs - booking Michigan flights
Top 5 airlines serving El Paso to Michigan
Scores according to KAYAK customer reviews8.3
Alaska AirlinesOverall score based on 29410 reviews
8.5Boarding
8.3Comfort
8.8Crew
7.9Entertainment
7.9Food
Airline reviews
After waiting 2 hours to get through security I was turned back at the gate due to a computer glitch with my boarding pass, told I had to return to the ticket counter despite the fact that I had already received my seat assignment and then forced to spend another 8 hours at the airport before I could get home🥺
After waiting 2 hours to get through security I was turned back at the gate due to a computer glitch with my boarding pass, told I had to return to the ticket counter despite the fact that I had already received my seat assignment and then forced to spend another 8 hours at the airport before I could get home🥺
Pros: "Great crew on the flight. Good entertainment options and food."
Pros: "Service was great!"
Cons: "We were over an hour late to depart due to “Cosmetic” issues. Then we landed in Detroit to find out our landing gear might have an issue. Airport firefighter were standing by. We landed safely and crew was amazing."
Pros: "I think collectively the crew tried harder and worked together. Also, I cannot remember. A flight in recent memory that was 30 minutes EARLY!"
Cons: "Nothing"
Cons: "This was an old aircraft with very uncomfortable seats (even in first). Was not worth paying for the upgrade, especially for a red-eye."
Pros: "It was a short flight."
Cons: "WiFi access."
Cons: "No internet no monitors staff was rude about checking me in to next fought. No room for carry Ons and I sat in back by time they came with drinks all food was gone"
Pros: "Everything"
Cons: "Nothing"
Pros: "Nothing was exceptional"
Cons: "The entertainment system was terrible. Kept getting thrown off in between while watching a movie multiple times"
Cons: "Two hour engine repair delay caused missed connection. But better than flying with faulty engine!"
Cons: "Food"
Pros: "Boarding was strange - it was still in groups although we were shuttled to our airplane. I was glad it wasn’t a packed flight as I wasn’t smushed by my neighbors in the seats. Very little turbulence, smooth taking off and landing. I like that I was able to watch free movies without having to pay for WiFi."
Cons: "The shuttle broke down on the way to the airplane and had to wait for another. The good part was that we didn’t wait very long (less than 10 minutes) for another to arrive. No free WiFi."
Pros: "How they saw my needs comfort me. She even came from around the desk to hung me. I am so thankful for all who assisted in this time of need . They are great."
Pros: "Timeless"
Cons: "I am small and there was very little room. I probably won’t fly Alaskan again."
Pros: "AK Airlines is a great airline. From timeliness, to service & quality of their planes, it was a great experience for me."
Pros: "Our Captain was something else... he took the time to be present with us while the crew got ready. He knew he had time and really did a great job of helping extol the virtues of Alaska. Then on the flight the crew - stewards and stewardesses - were very attentive and professional also keeping a friendly, welcoming attitude."
Cons: "Lack of food choices for premium and the realityn1st class is always booked and being an MVP doesn’t gain us much"
Pros: "Flight attendants were wonderful and the flight was on time. Very comfy accomodations."
Pros: "Great staffing and hospitality."
Cons: "Unfortunately caught a day with heavy traffic for flights and was delayed on the flight for 20 minutes. No major complaints."
Pros: "Quick"
Cons: "Mileage points wouldn’t give me my free bags happened multiple times"
Pros: "everything was great!"
Cons: "We have a service dog onboard, and the flight attendant was brusque when giving instructions about how he can fly, which came off as rude. All of her instructions were unnecessarily snappy, but that’s the one that struck me most. He’s a service dog. He’s allowed to be here. Seats are too hard/rigid, and I wasn’t able to get much sleep due to discomfort/screaming babies. I don’t blame the babies though."
Pros: "Friendly flight attendants n smooth flight"
Pros: "It was a night flight, so it was pretty quiet."
Cons: "Seats are uncomfortable. Couldn't sleep."
Cons: "food is terrible !!! need improvement"
Cons: "Chair was not working could not adjust Media entertainment system was not working at all. We were told these items had been broken for over two weeks. Makes you wonder about the mechanics of the rest of the airplane"
Pros: "I sat in a premium seat at the window. First good sleep on a flight I’ve had"
Cons: "Nothing"
Pros: "This is best fast and on time !! Love you !! And would like to watch video tv ... I am deaf and boring smile"
Cons: "No comment"
Pros: "Very much on time & boarding was smooth. Due to short flight & small plane, no entertainment to rate."
Cons: "Needs to get WiFi on these flights like the rest of Alaska flights."
Pros: "Friendly staff"
Cons: "Cramped seating"
Pros: "Straight through flights to and from Portland were such a bonus. The price was reasonable, especially during the holidays. I like that Alaska does not charge you for every little thing. They seem to still value the customer and want to make the flight comfortable."
Cons: "I didn’t have any complaints for this flight."
Pros: "Fan of the in flight complementary drinks, very friendly flight attendants (Rudy was fantastic) and plenty of space!"
Cons: "I didn't like hating to pay 7 dollars a shot for alcohol, nor wad I a fan of being charged 15 dollars for internet aaccess that was supposed to only cost ten, and was shotty the entire flight."
Pros: "Seats were roomy and flight was comfortable and on time."
Cons: "Flight attendants not very personable."
Pros: "It was my first time using Alaska, this trip. I liked your airline overall! Clean."
Cons: "On my flight home to Detroit I was seated in the back. The flight attendants did nothing but gossip about other flight attendants (good and bad), their home life,etc. One rammed me with the cart & their body, woke me up, didn't even apologize. Just felt it was rude. I pay for my flight. I was trying to rest on my 4 hour flight before I had to tend to daughter who had cancer, I need the rest. And for what I paid, I should be able to. Not listen to Alaska's drama within."
Pros: "Great flight, crew and airplane. I love the brand new Boeing 737-900s that Alaska used on our route. Gorgeous new plane, great crew, and on time performance."
Pros: "Leg room"
Cons: "seat cushion"
Pros: "Everyone"
Pros: "I had an unforeseen challenge as I prepped to move my life from AK to WI. Where upon this arose, I called, and after extensive efforts, she managed to resolve my departure problems. Without going into too much detail, I will attempt to fly with Alaska Airlines whenever I can."
Pros: "Crew was wonderful and remained true to their promise to try and be as quiet as possible so everyone could sleep. This was very nice, as the flight was already short enough that most people would get less than 6 hours of rest between takeoff and landing."
Pros: "Nothing in this area"
Cons: "Smallllllllll seats that I ly reclined one inch. No leg room"
Pros: "Services , crew"
Pros: "Smooth flight lovely flight attendant"
Cons: "My flight from San Diego was at 10 am. At that point I had already had breakfast. A few hours later, 3 to be exact, when I asked the attendant for a meal they said they only serve them in the beginning of the flight. Which if it was even an hour later at 11am, it would be on the earlier side of lunch time. I was disappointed that on a 5 hour direct flight, I wasn't able to have a meal that I was going to gladly be paying for."
Pros: "Flight crew were very attentive, never flown first class before, went well and stress free."
Cons: "Had a problem at motel, for some reason you can send all the money you want to Mexico, via debit and credit cards, yet when you get there those same cards do not work at all. Needless to say had to cancel vacation. Alaska airlines kept me on the phone for hours, quickly explained what happened, she said don't worry about it, I'll take care of you. Just go to the airport, Before I hung up, already knew something was fishie. Get to the airport (more hrs on phone) they haven't a clue of what I'm talking about. Airport supposedly doesn't haven't phones to call alaska airlines (lie). She pushes off another 375.00 dollar ticket. Raked me over the coal, and created an endless catastrophe, needless to say barelly made it out of mexico. Good thing is, card worked to get me the hell out off there. BYE BYE PUERTO VALLARTA. Had to rob the bank just to get the heck out of there, but was never so happy in my life when the plane started take off. Never again"
Pros: "Great crew, Great service. Prompt flight."
Cons: "No individualized entertainment screen."
Pros: "Great and fast!!"
Pros: "ThE Alaska Airlines crew were actually friendly and helpful. It seemed like there was more legroom on the flight, too. Very nice for a change."
Cons: "We had a great experience, no negative comments."
Pros: "Ground crew and on plane crew were awesome"
Pros: "Very friendly and professional staff. Free access to movies was really nice as well."
Pros: "Crew was friendly during flight and regularly moved through the cabin."
Cons: "Impersonal during boarding. Check in counter to get boarding pass was unfriendly."
Pros: "Aircraft was very clean!"
Pros: "food"
Cons: "Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class."
Pros: "Crew was very friendly"
Cons: "the seats are horribly squished and uncomfortable. It’s the only thing that makes the flight not excellent"
Cons: "Really packed together seats...more room. Crew spoke very loudly on plane...jarring"
Pros: "It’s nice to be in a plane fitted with modern conveniences. Great entertainment options."
Cons: "I didn’t have a window at all. The staff didn’t offer any snacks to us. My bag was the only one that didn’t make it while I had a plenty long layover."
Pros: "The crew was friendly."
Cons: "My reservations were messed up and I had to wait for another flight to my final destination."
Pros: "Nice smooth flight."
Cons: "Tiny seats. No entertainment offered."
Cons: "Seem that they turned off the air conditioning once we landed in the cabin got on the warm side."
Cons: "The flight attendant did not want to be there."
Cons: "The coffee could’ve tasted better."
Cons: "Todo excelente!!!gracias!!!"
Pros: "Nice to have more room in the premium economy section."
Cons: "Not even a smile from the crew and no help when asked. I don't expect Asian-style grace and class from an American airline, but I do expect good old-fashioned American friendliness, and there wasn't even that. Also hate the all-darkened cabin in the daytime."
Cons: "Notify the delay quickly"
Cons: "Our brand new stroller was damaged on our flight."
Pros: "Getting to my destination."
Cons: "Leg room, more room for carry on bags, coats, etc."
Pros: "New plane. Great movie selection. More stylish seats + bathroom. Overall very good and I think Delta has really made an effort to improve it's service. It's noticeable."
Cons: "Plane felt very dry compared to others. The electrical plug outlet jams right at around your knee level. Bread was cold and rock hard (seriously, can we not come up with a good solution for this?)."
Pros: "On time"
Cons: "Nothing"
Pros: "The closeness of the airport in proximity to my house as well as the ease of finding your gate and boarding."
Cons: "There were so many passengers and such a small plane. There was NO leg room and the lady in front of me wanted to recline her seat, when I’m already claustrophobic to begin with. It was hot and the air above our head was barely working. There was one flight attendant who was blatantly rude to an elderly lady about her bags under the seat before the flight took off. To make this all worse, I had to suffer through all of this discomfort for over an hour for a 25 minute flight."
Pros: "Left ontime great breakfast. Good service No complaints"
Cons: "I loved the trip No negative comments."
Cons: "Very cramped for overseas flight Coffee is never hot, never served in timely fashion"
Pros: "Friendly crew."
Cons: "Flight was fine."
Pros: "Friendly greeting and goodbye.goog entertainment."
Cons: "Too hot, attendant did not know plane."
Pros: "Best part, no one sat in the seats next to me so I got to lay down and sleep. Staff was nice, food was fine."
Cons: "This flight was good"
Cons: "They ran out of overhead space we had to check a carry on bag. My video monitor didn't work so that was disappointing."
Pros: "The plane was newer and the flight itself was good"
Cons: "Poor service onboard. Flight attendants showed little care and were curt. Ordered halal meal but were given vegetarian. It was bland and tasteless. My wife ordered drinks that never came. The armrests were stationary adding to the discomfort. Unfortunate how the international service experience is so much worse than domestic."
Pros: "good job over all"
Pros: "Great service. On time departure. Early arrival"
Pros: "The ticket agents and other airport personnel were tremendously understanding and helpful! As a matter of fact, a few said this happens more often than it should, which is sad and shocking! Had it not been for their help this would have been much worse!!!"
Cons: "Our original flight included a connection that overlapped and needed to be changed. I brought this to the attention of Kayak/Aeromexico and the flight appeared to changed for our entire party of six. When we arrived to depart from Akron-Canton there were MAJOR issues with Delta acknowledging the change on their end. We waited at check-in for an hour and half before this was resolved. This also happened when we left Cancun and almost missed our flight. Our daughter also had to put on stand-by in Atlanta due to this fiasco. We spent another two hours working with Delta customer service trying to get her a seat on our flight back to Akron-Canton. Had we not been to Cancun airport extra early AND had our flight delayed in Atlanta we would have missed both flights. This was without a doubt the worse experience we have ever had!! It should have been caught and resolved before I ever had to get involved. I am very disappointed and unhappy with the service offered for the tickets we purchased. This was extremely stressful for my wife and kids and tarnished our vacation. This was totally and completely avoidable!!! You can and should do better to service your customers!!"
Pros: "On time take off."
Cons: "No comments"
Pros: "Call back service was best part."
Cons: "Booked ticket through venture card points. This meant that the email address and phone number to contact us in the event of changes was mediocre information. I was informed from Tripit that the flight was delayed, not by Delta. Reservation personnel took logical course of action to find new flight for connection that we could make because of delayed initial flight. I would recommend that they first see if there is an earlier initial flight that the customer could make, then look at finding later connecting flights. We found out about delay 8 hours prior, so we had plenty of time to get to the airport earlier. Total delay required me to take additional day off of work."
Cons: "If we're going to be early, have a gate ready."
Pros: "Great service"
Pros: "As usual"
Cons: "Landing was a bit rough"
Pros: "My experience with Delta was excellent. Everything from checking in, boarding, flight, and landing was simple. Everyone I came into contact with was extremely helpful and courteous."
Pros: "The crew tried their best. The seats were average. The food ok."
Cons: "The entertainment is non-existent. Wifi wasn't even enabled. Four to five hours without ANY entertainment is totally unacceptable especially with teens and kids!!"
Cons: "Enhanced security procedures are onerous and caused the flight to be delayed 20+ minutes. Too many TSA staff at PLN doing too many things horribly inefficiently. Extra precautions (testing a Ziploc bag of cookies and several chocolate bars for explosive materials) did not make me feel safer or less inconvenienced by the theatrics of security."
Pros: "Short flight"
Cons: "Loud"
Pros: "I got off the flight at out side,but i forgot to carried my small bag .and then the Crew returned me the bag very soon.they were very kind,thank you very much."
Pros: "Direct flight"
Pros: "Crew was good. Flight was early."
Cons: "Poor booking experience."
Pros: "What I USED to like was the no hassle, no problems getting the tickets right through landing on the tarmac."
Cons: "I had a family emergency and because I had used a mileage ticket (as opposed to a paid ticket) I was told that I needed to give them 72 hours notice. I tried to explain that I had no control over the situation. It fell on deaf ears. I was so upset and frustrated that I could barely speak. My miles are now lost as the entire round trip ticket was cancelled and I have no way to regain all those miles that I wasted. It was the first time Delta did not come through for me and I must say, it's left a very bitter taste in my mouth. I couldn't believe that there isn't some provision (there is if I had paid for my ticket) and have lost all those miles that I use to fly Delta. So much for customer service."
Pros: "how short a flight it was!"
Cons: "nothing to complain about."
Pros: "Delta automatically rebooked our flight due to delays. We were rebooked on Air Canada"
Pros: "Delta Studio"
Cons: "Food choices were not appetizing."
Cons: "We were arbitrarily re-seated due to equipment changes, back and forth and lost our original seat selection even though we wound up on a plane with the original configuration. An international call wait of 1.5 hours was required to just get us back into the economy plus section that we had originally paid for, Amsterdam check-in was chaotic. In-plane staff was not at all helpful with our desire to get seats on the outside rows of our section."
Pros: "I liked that the plane was newer and the box snack was really good."
Cons: "Nothing really"
Pros: "When I finally was assigned a seat (after my "Runaround"), I got a slight upgrade: Row 12 was a roomier seat and I got a choice of fruit for a snack."
Cons: "Runaround by gate agent: The gate agent was located about 15 yards from the actual gate. I waited there 20 minutes before anyone showed up, to get a seat assignment. When she showed up, she said she would not give seat assignments for another 15 minutes, so come back then. When I came back she said she wasn't giving seat assignments; go see the person checking in boarding passengers at the gate. That agent said she couldn't give me a seat, but watch the monitor for my name for seat assignments, then come back. Why couldn't the first gate agent say that instead of giving me the runaround and wasting my time???"
Pros: "Flight departed on time, arrived early! Boarding was smooth and effortless. I absolutely don't mind paying a little extra to fly on Delta vs the "low cost" carriers. Thanks Delta!"
Cons: "Everything was great"
Pros: "The Airbus A330 business class seating was more spacious and comfortable than the Boeing 767 I flew to Paris from ATL."
The service was good during the flight, but booking process was arduous due to mysterious partial cancellation (on the return leg), which took me 1 whole day to connect to the RJ’s NYC ticketing department to straighten it out. The reservation line of RJ customer service said they did not have the authority to un-cancel it, nor refund the ticket. To undo, I would have to email the NYC office and wait 5-6 days for reply, while my departure is 5 days away. Then the NYC phone number given (and I also found on their website) had no one answering, until I got someone in accounting or HR department to transfer me to ticketing dept. Then the seat upgrade at the gate only takes cash, no CC. From speaking with other tour mates, other airlines were given them the similar headache too - cancelling part of the trip without rescheduling options.
Cons: "Flight was delayed due to weather, understandable. We deplaned. This was the first short 1.5 hour leg of an international flight. It seemed clear that we would not make our connecting flights, which messes everything up with covid tests, quarantine, and all the many restrictions that airlines have insisted without thinking about the consequences. I tried to share my concern with the agent at American Airlines, knowing that it would probably be better to rebook and start all over for the following week or something. But his limited perspective, condescending attitude, and egotistical control behavior would not listen to me and was only concerned with getting me to the first stop 1.5 hours away. 7hrs later, stuck on that same plane which rerouted and refueled, I am now stuck in a city for 2 days since I had to rebook and start all over for missing my international connecting flight. Still have 20+ more hours of flying to go and nowhere closer to my destination. Hotel, rental, and new covid tests are all at my expense. Just wish American Airlines staff would listen and help, but if you don't shut up and comply to their every demand, they will ban you and ruin your life forever."
Pros: "crew was great"
Cons: "N/A"
Cons: "Everything"
Pros: "The crew was great"
Cons: "Seats are thick but zero lumbar. Back too short at shoulders and I'm only 5'8""
Cons: "Never heard the announcement for boarding resulting in me missing my flight. If it were just me I’d say all my fault but there were 12 people that did not hear the announcements."
Pros: "ABSOLUTELY NOTHING"
Cons: "Flight was delayed over 3 hours because they had No crew to operate the flight! Such poor customer service on Americans part as well. No answers and rude agents when you tried to ask any questions"
Pros: "The speed at which everything was handled."
Cons: "It was great"
Pros: "The crew was great, the pilot was talented and the on boarding process was quick and smooth."
Pros: "Nothing was enjoyable."
Cons: "The flight was 4 hours late to leave and American did nothing to try and remedy the situation. Unacceptable that we are this late. I missed my meetings and they won’t offer any kind of voucher for future travel. But yet we have to pay for change fees!?!? I will absolutely avoid flying American."
Cons: "Flight was delayed and we almost missed our connecting flight, but the pilot was on our side and we made it just in time!"
Pros: "Flight was smooth...take off to landing"
Pros: "I have been flying American for 50 years, as a million miler."
Cons: "Another passenger asked for a drink. The passing crew member replied "i dont work first class." Very kindly the passenger asked again for a cocktail. The AA member then said "how many have you had?" Wow would be an understatement. We had been gate tied due to maintenance for over 30 minutes."
Cons: "Tray table was dirty"
Pros: "Friendly, professional, polite, perfect."
Pros: "On-time, 20 minutes early!"
Cons: "2 published delays and then another 30 minues waiting to push away from gate. Almost 2 hours late"
Pros: "Not a thing"
Cons: "I wish these airlines would remember that people on the place are PEOPLE. After multiple delays, including one where we sat on a hot plane for over an hour, they did very little to make us comfortable. There's a reason why AA sits right next to United in terms of poor customer experiences"
Pros: "On time! That pretty much says it all. I think American did a great job at everything they had control of."
Cons: "Having connecting flights that seem like they are miles apart. I’m sure there is a good reason for this but it is annoying to have to change concourses at these huge airports."
Cons: "Getting baggage took an hour"
Pros: "Overall, my experience aboard America Airlines was great!"
Cons: "There was nothing not to like!"
Pros: "Roomy seats"
Cons: "Long wait for clearance"
Pros: "We received an upgrade for our seats, during the flight the staff were very attentive to us. The flight was quiet and calm."
Pros: "Great staff"
Cons: "Old plane, interior plastic yellowing, engine noise in rear."
Pros: "Snow ruined flight. Crew was great."
Cons: "No entertainment with this flight. Cookies good."
Pros: "Boarding as quick and efficient. Staff were friendly and courteous"
Cons: "Nothing bad to comment on as the trip was a smooth trip"
Pros: "Customer service in general"
Cons: "Boading could be smoother. Some customers had a hard time to put a luggage into the upper compartment and blocked a passage."
Pros: "Unfavourable crew. Pilot was very good and detailed though."
Cons: "The smell on airplane, was not offered any water to drink."
Pros: "Everyone was nice, and accommodating. It was our 3 and 5yr olds first flight. Thank you very much American Airlines!!"
Pros: "Friendly staff. In-flight entertainment included."
Pros: "Entertainment system was great."
Cons: "Seats too small. I mean waaaay too small."
Pros: "Snacks and Beverage"
Cons: "Delays"
Pros: "Always on time and always comfortable."
Pros: "The crew is good"
Pros: "Everything was very pleasant for myself and my four year old grandson. Have never had any problems flying with American Airlines. Thank you"
Cons: "Old plane, no entertainment"
Pros: "Good crew."
Cons: "The plane was delayed for two hours!"
Pros: "It was very smooth once we were able to take off!"
Cons: "We were delayed in the plane almost an hour with no cool air. They had technical problems."
Pros: "Tvs on last flight"
Cons: "Overnight delay in Dallas."
Pros: "Clean environment of the terminals and the speed of the shuttle."
Cons: "no comment."
Cons: "Internet is kinda hard to get connected to sometimes."
Pros: "The crew and all employees were very nice and did their best to ensure that my travels went smoothly. The flight was not so comfortable but I didn't mind much. Over all good flight"
Pros: "Everything was great. Slept the entire flight."
Cons: "We were waiting for 6 hours then our flight got cancelled. We got another flight which is in the second day !! And I am going back to MIAMI on Sunday 7:00 am . What a bad airlines!!"
Cons: "Flight from Ny to Detroit was delayed for 2 hrs. Coming back was worse after multiple delays, they cancelled the flight. they put me on a flight for next day with 2 connections which will reach ny almost 20 hrs later, no aplogises, no hotel room. After more calls put me in another United flight later that night which also finally got cancelled. I had to book a new flight with delta and paid $460 on the spot for that. Still awaiting my refund from American for the return leg which was cancelled and left a lady traveling alone stranded at Detroit airport in the night. Apology or compensation -- forget it, you will never get that! Only now if they can refund my cancelled flight..."
Pros: "Finally getting to my final destination and out of DFW."
Cons: "The flight was originally scheduled to take off at 8:20 pm, but due to several delays did not end up getting off the ground until after 11 pm. After being in the air for about 45 minutes we were informed that there were issues with the engine and that we would be turning around and heading back to Dallas. By this point it was after midnight, and although I was appreciative that safely is a priority, there was no communication as to what the next steps were. After landing we were finally told that we would have to deplane, and after we sat around the gate for awhile we were informed that the flight would be delayed until 5 am. Being 12:50 am at this point a hotel would have been nice, but we were informed that AA was "out of hotels" but that if we wanted we could have a $12 food voucher to use at the one restaurant that was open several terminals over. The AA employee assisting in handing out the food vouchers seemed extremely unapologetic about the situation which didn't help with the frustration everyone was feeling. I will not be booking with AA again, and will be passing along my negative experience to family and friends. It is worth spending the extra money on a ticket for an airline that is more reliable with better customer service."
Cons: "Flight delayed. Seats are not very comfortable."
Pros: "We arrived safely"
Cons: "Delay disorganized staff that was not friendly or helpful lost luggage"
Pros: "We have no other complaints. It was all good."
Cons: "There was no air conditioner on the airplane . made it very uncomfortable ."
Cons: "Flight could’ve been on time."
Pros: "Left early and arrived early!"
Cons: "WiFi didn’t work"
Cons: "Not delay the flight causing me to not have enough time to connect In Frankfurt."
Cons: "Short trip , WiFi was out but not an issue. Again I was so pleased not to have to climb narrow stairs to board. It was excellent and glad to be home. Maybe some peanuts."
Pros: "Flight attendant hooked it up with a whole open isle of seating and free drinks!"
Pros: "We arrived safely"
Cons: "The plane was only 3 seats across, one seat, aisle, two seats. Very tiny!"
Pros: "On time. Comfortable and smooth flight"
Cons: "Delays due to to weather is not a new thing to worry, but flight delay should be informed early to the passengers so that I should have planned the arrival to the airport accordingly, but I was told just before the gate prior to boarding time and the delay was around 3 hrs."
Pros: "The crew was great"
Cons: "N/a"
Cons: "Did not board flight due to above Billund to Frankfurt flight being delayed and causing me to miss this flight."
Pros: "Nothing"
Cons: "The fact my luggage didn’t arrive with me in Detroit and that we were 30 min late and couldn’t get off the plane because of lighting like come on!!"
Cons: "No food provided"
Pros: "Not much, the plane and crew were fine. The RJ's are getting old and dirty though."
Cons: "Delayed, delayed, delayed. The crew is less than sympathetic. No way would I fly United if it wasn't a non-stop flight."
Cons: "Late"
Pros: "There were five flights out of our gate and we couldn't hear who was supposed to board because three people would be cross talking at the same time. All united flights."
Pros: "Food, Movies, larger seats (we paid and upgraded)"
Cons: "4 hour delay with no explanation, crew members were confused and didn't know what to say over the loud speaker, they said the wrong words a few times and stuttered. Bags took 45 minutes to go baggage claim for pickup"
Pros: "Excellent!"
Cons: "Excellent!"
Cons: "The allottedseating and leg space per person. I felt extremely closed in, it was very to get things out of my carry on bags. I could barely move."
Pros: "The staff was great!!!"
Cons: "The food needs improvement."
Pros: "Flight was timely"
Cons: "Staff was extremely rude"
Pros: "Staff was friendly. And,Handicap assistance was good."
Cons: "Check in was very complicated & inconvienent! They wouldn't accept my gift bank card. Then we had to pay for a card because they didnt accept cash either,& nowhere,to get,cash. My husband had to leave &get money out,which took a,half hour-no easy way to check in."
Pros: "Friendly atmosphere"
Cons: "Waited until boarding to give me a seat"
Cons: "I'm still here never got out"
Pros: "Overall, the flight and crew were great. Thank you."
Pros: "free entertainment system with movies, spacious seats and overhead space, drinks served, arrived early"
Cons: "nothing"
Pros: "I liked that I finally made it home despite all the drama."
Cons: "I didn't like that I booked a flight nearly 2 months ago to only find out I didn't have a seat. I do understand its legal but I don't get how you are putting customers first by causing this drama. I understand how that DR felt when your guards ripped him out of his seat. I spent nearly 3 hours trying to find babysitters and alternate rides all while the snotty lady at the desk kept saying "you may not be flying out today but I cant tell you for sure". So to insure the bottom line you overbook then bump people at your leisure? This little game effects many lives above and beyond just the passengers. I don't plan on booking with United ever again. Why would I? There are many other options that take customer service more seriously. I would love to speak to someone higher up in this organization. But, im sure that will never happen."
Pros: "Good"
Pros: "Nothing."
Cons: "Missed connecting flight because of delay. Second flight delayed."
Cons: "My flight was cancelled after being delayed a few times. I was offered to be on standby on flights that's were overbooked the next day. The closest airport was 2 hours away with a different airline."
Pros: "Na"
Cons: "Na"
Pros: "Flight was on time; both ground and flight crews were pleasant and efficient."
Cons: "They were out of ginger ale, my beverage of choice :-)"
Pros: "Excellent responsive service start to finish."
Pros: "The flight attendants were very responsive"
Cons: "The food was very disappointing. Dry fried chicken with rice."
Pros: "Flight was on-time with departure and arrival."
Cons: "The air fare was way over priced."
Cons: "Very long delay"
Cons: "Didn't make it"
Pros: "Getting home finally"
Cons: "Miscommunication with customer service regarding stand by flights, representatives were extremely rude, spent 7 hrs at airport during departure and 7 at airport during arrival, constant gate changes and that's just to say the least"
Pros: "Crew"
Cons: "The whole services!"
Pros: "Oh everything was great the crew ,the airplane have more space in the seats ..I ll give it a 10.."
Pros: "No issues ELP to HOU"
Pros: "For all everything was OK"
Pros: "Quick, comfortable, smooth, and pleasant"
Cons: "The flight was late/ delayed over 6 hours. The crew was rude and very unprofessional. This was the worst experience i have ever had flying. I can honestly say I will Never fly United airlines again. I understand that flights get delayed, but when every worker at the flight check in desk, and flight attendants are rude and have a smug attitude as if they don't care then at that point i walk away from ever doing business with you again."
Cons: "Delays both ways"
Pros: "On timing"
Pros: "Fast boarding, close gate"
Cons: "Tight seating"
Pros: "It was okay."
Cons: "The attention but they need to clean more. Bathroom were really nasty."
Pros: "On time"
Cons: "All good No complaind"
Pros: "The personal were mostly very freindly"
Cons: "My carry-on had to go through the scanner a few times and finally had to be checked. The check person was calling out "who's bag" and I did not hear her. She scolded me for not listening."
Cons: "Bag check slow"
Pros: "Everything went well"
Cons: "Good service"
Cons: "Due to COVID 19 and government travel advisories resulting from this world pandemic my trip needed to be cancelled. After numerous requests Frontier held firm on not refunding me my money."
Pros: "Boarding was efficient and staff was great."
Cons: "Our trip was delayed 3 hours but Frontier gave us a voucher to say they were sorry for the inconvenience. But overall the flight was good and the crew were very professional and friendly."
Pros: "Really nice crew, really efficient boarding, I loved my seat assignment and the price was RIGHT!"
Cons: "Couldn't recline the seats, pretty harsh that you don't even get pretzels but I get it y'all."
Pros: "Very good crew, seats adequate!"
Pros: "Good efficiency once on"
Cons: "Delayed over 3 hours"
Pros: "Boarding was on time and very smooth. We departed and arrived right on time as well!"
Cons: "The seats were somewhat cramped and a bit uncomfortable."
Pros: "The crew was amazing once we got to the gate! Line to check bags was very long and slow as there was only one clerk but within about 15 minutes, 2 more clerks showed up."
Cons: "Seats were not comfortable. I was fine but my elderly Mother was pretty uncomfortable. That would be my only complaint!"
Pros: "Crew was friendly and helpful."
Cons: "Seats were hard, there were no entertainment options, and there were no complimentary refreshments."
Pros: "The flight was comfortable"
Cons: "The flight was delayed and that was a big inconvenience"
Cons: "Complimentary non-alcoholic beverages"
Cons: "Plane had 3 mechanical issues. Had to go back to gate after taxiing to runway. 2.5 hours on plane before we finally took off."
Pros: "Everyone was friendly and we got in a half hour early."
Pros: "Fast and efficient travel!!"
Cons: "Couldn't sleep lol"
Pros: "Easy check in"
Cons: "Hard to find my gate"
Pros: "Cost of the flight"
Cons: "Not clear explained or told at all about purchasing a seat. Still cheap, but would be nice to have all details clear and out in the open."
Pros: "Lovely pilot and crew"
Cons: "I am extremely disappointed in how the repeated delays were communicated with waiting customers. It seemed dishonest. We were delayed by over four hours, but in a way that kept us all sitting near the gate, not knowing what would happen. People were visibly upset, hungry, uncomfortable."
Pros: "Seats were more comfortable."
Cons: "In less than 24 hours I cancelled my reservation but they don't refund unless you cancel 7 days in advance, but I bought the ticket less than two days before my travel date and then cancelled the next day in the 24 hour grace period. They said I could get a credit to use in the next 3 months,but I will not be needing a ticket in The next three months. My travels are over. I am really pissed off. I will NEVER FLY FRONTIER again."
Pros: "Friendly staff"
Cons: "No snacks"
Pros: "It was my baby's first flight on a plane. I liked that the space was more than adequate and comfortable to sit and move around considering how excellent the ticket prices were. The flight attendents were very attentive and kept enquiring how we were doing with baby. Will definately be flying Frontier again.Thank you Frontier Family. Sincerely. Happy Baby, Mommy and Daddy."
Pros: "Nothing."
Cons: "Terrible experience. No leg room. Sneaky fees. And they canceled our return tickets without telling us which cost us an additional $13000. They weren't even sorry."
Cons: "i shouldnt be forced to give comments should be optional. grand rapids seems to drop the ball all the time!!! F-"
Pros: "flight crew was nice"
Cons: "Arrived 40 minutes after scheduled arrival and never posted a delay greater than 16 minutes. Plane arrived and boarded almost an hour behind schedule with little communication. Carry on bags are now $38? Are you kidding me?"
Pros: "Flight was delayed over 3 hours. They upgraded my seat and let me carry on my bad so I did not miss the connecting flight. It was close, but they went out of their way to help."
Cons: "Flight was delayed over 3 hours"
Pros: "They finally got us safely to our destination. I don't care that they charge for carry-ons, food, and drink, and the seats are terrible. All things to be expected from an economy airline."
Cons: "Originally scheduled at 3:20 PM. Delayed from other airport for about an hour. Plane arrives. Issue with radar nav. Delayed until 5:15 PM. Then 5:51 PM. Finally get a new plane. Cleaned, gassed, boarded - yay. On the runway, issue with air pressurization. Head back to gate. De-planed. Waiting....waiting....waiting.... Finally fixed, boarded at 9:10 PM. Arrive at destination 2.5 hours later and 6 hours late. THEN they had to go to Denver. Those poor souls...' NEVER AGAIN, FRONTIER. NEVER. AGAIN."
Pros: "Initial flight charge good."
Cons: "Baggage charge. Too much advertising during flight. Plane was filthy."
Pros: "The whole reason we booked with Frontier Airlines was the price, I should have know it was to good to be true. For a short flight, 1-2 hours, it may be worth it, any more than that is a total pain."
Cons: "Let's start with my own fault for not checking further into the airline to see what I would be getting for the money. They charge $25 dollars if you check your bag online, $45 at the gate, so don't make that mistake. They want a $25 dollar fee for carry-ons, but I didn't see anyone pay it and everyone had carry-ons. Only the first three rows of seats recline, and you pay to get there so forget the price savings right there. All of the other seats are minimalist, meaning very little padding or comfort. The baggage delivery was the slowest I have seen of any airline I have flown, we waited over half an hour at the carousel to get our checked bags. All in all I have no intention to fly Frontier again."
Pros: "The crew was very friendly and the tickets were pretty cheap in comparison with other airlines."
Cons: "The cabin pressure sucked. Frontier was the firsy time I had experienced air sickness and ear pain from flying, that was very unpleasant."
Pros: "Early departure. Non-stop."
Pros: "The fares are great. And the flight was on time which is the most important thing. Boarding was organized"
Cons: "The seats are very uncomfortable and don’t recline . That could certainly be improved"
Cons: "Waiting to long and is rhe same thing as Spirit ...."
Cons: "My initial flight was delayed over an hour AFTER the plane was completely boarded. We were scheduled to depart at 9:20am and didn't depart until 10:45am. I understand that things happen, BUT I certainly wish this had been anticipated before the plane was boarded AND no one came on the intercom to let the passengers know what was going on until we had been sitting there for 45 minutes. THEN, while in flight, I expressed concern about making my connection. The flight attendant suggested that I would probably need to just "run" to make my connection. This was also disappointing. Can't there be a little communication between Frontier staff? OR could the flight attendant HELP usher me to the front so that I don't miss my connection rather than just suggesting over the intercom that other passengers let those with connections off first? Fortunately, some other passengers spoke up for me so that I could get off and "run," but this was overall stressful and disappointing. I prefer the experiences I've had flying OTHER low-cost airlines like Spirit and Allegiant. Frontier needs better communication."
Pros: "Crew was hilarious"
Pros: "Nothing"
Cons: "Price dings on every little thing. You have to pay for water? Give me a break! Comfort is aweful, boarding was delayed twice"
Pros: "I liked my seat mates. I appreciated the counter person's calm attitude with multiple delays. The crew was great and appreciated captain exposing mechanical difficulties."
Cons: "Plane was scheduled to leave 6:45pm. Finally boarded and door closed on backup plane 11:53pm. So far no offer of compensation for delay."
Pros: "The staff was funny and created a light-hearted and relaxed atmosphere. The flight overall was comfortable and the plane was nice."
Cons: "Paid for the flight initially. Thought it was a great rate. As it came closer to my trip all these hidden fees such as paying for the seats, paying for carryons began to appear, which was very inconvenient and unusual for a flight."
Pros: "Even though we didn't have seats together, we were able to get them together with the help of the flight attendant."
Cons: "you charged me twice what a bag cost in processing fees and didn't inform me they would be add3d to my card along with the 40 for the carton while I was purchasing the caryon, leaving me with no bus money to get home from Chicago. I really like you guys, but seriously, Not cool"
Cons: "I paid for seat selection to have 2 seats by ourselves but Frontier changed the type of plane and it changed the seats to an aisle and a middle seat, exactly what I was trying to avoid. The flight attendant said I would have to talk to the gate agent but we had already boarded so of course that was impossible."
Pros: "The crew is friendly."
Cons: "They charge for every single thing. The seats are incredibly stiff."
Cons: "The flight was changed and I was not notified"
Pros: "The price"
Cons: "The hour and a half boarding delay"
Cons: "Computer systems were down and delayed boarding by almost 45 minutes."
Pros: "Convenient departure and arrival time. Fair price"
Cons: "Cramped Seating"
Cons: "I left for the airport so I would be there 2 hours before the departure time. When I left for the airport from downtown Seattle, the Seatac website said the flight was delayed 1.5 hours and the Frontier and Denver airport websites said the flight was on time. Had the information on all websites been current, I could have waited longer to leave for the airport and not waste time at the airport waiting for the delayed flight."
Pros: "Great pilot, the plane hit some sever turbulence as we approached Denver International airport. I wasn't concerned since this was a new aircraft but if it was an older one it would have sustained structural damage. The pilot aborted the landing and flew over Denver and came in from a different direction. Everyone on the plane cheered when the pilot landed the plane safely."
Cons: "I was charged a fee to select a seat, not one with more leg room just any seat. Also, I was charged $40. for just one carry on. In addition on this new AIRBUS 320 the seats are so close together in the rows that they should issue a warning that if you are taller than 6 ft. 3 in. you won't be able to sit in the seat because your knees will be in contact with the seat in front of you. I'm 6 ft. 4 in. so luckily this was only a 2 hour flight. I also choose an aisle seat so I could put my feet in the aisle."
Pros: "The flight itself was decent if you don't mind non reclining seats and no beverage service."
Cons: "The 3 hour delay on top of the fuel spill outside the plane that added another hour of sitting inside the plane. Flashing lights and everything with no updates whatsoever. Horrible. Never again."
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