Daily cleaning, installation of cabin HEPA filters on flights from El Paso to San Antonio
Southwest has waived its change and cancellation fees on flights from El Paso to San Antonio. Confirm policy on booking site.
Nonstop flights from El Paso generally make it to San Antonio in 3h 32m. The flying distance between the two cities is 496 miles.
There are usually 3 direct flights each day leaving El Paso in the direction of San Antonio, for a total of 24 flights weekly.
The cheapest return flight ticket from El Paso to San Antonio found by KAYAK users in the last 72 hours was for $151 on American Airlines, followed by United Airlines ($171). One-way flight deals have also been found from as low as $70 on Frontier and from $76 on American Airlines.
No, a passport isn't needed to fly from El Paso to San Antonio. However, local authorities might ask for an official ID.
If your flying dates are flexible, you should consider flying to San Antonio on a Monday, as we generally find the cheapest rates on that day for this route. On the other hand, Friday is the most expensive day to fly from El Paso to San Antonio. For your return ticket, we recommend flying on a Wednesday and avoiding Fridays for the best deals.
El Paso and San Antonio are both served by 1 main airport. You will leave El Paso from El Paso and will be arriving at San Antonio.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from El Paso to San Antonio.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to San Antonio from El Paso is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to San Antonio with an airline and back to El Paso with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to San Antonio from El Paso up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crew and seat was fine"
Pros: "Boarding was quick. Crew was friendly and professional."
Cons: "No faults. Perfect flight."
Pros: "departed on time. arrived early. crew was pleasant and professional"
Cons: "Food is not free...you have to pay for it. Seat was not very comfortable. Too hard, and very little recline."
Pros: "Phenomenal free entertainment options including free Wi-Fi"
Cons: "Better handling of boarding passengers when there was a known mechanical failure that needed to be dealt with. We were boarded and deplaned twice. Then after getting to a new plane, they ran out of food for half the cabin for a 6 hour flight resorting to serving water and biscotti cookies"
Pros: "Premium economy seats were great."
Cons: "Bring your own ear buds or headphones."
Pros: "The service was excellent. The crew was helpful, and attentive. The aircraft seemed new with very comfortable seats and personal screen entertainment."
Cons: "The check in process was very poorly organized. We arrived more than 3 hours early for our flight but there wasn’t anyone at the counter service and only one attendant giving information. We were told they would not start the check in services until an hour more. We still waited another 30 minutes. They need to change their check in process. Another suggestion is making the last row seats able to recline as well. Other than that, It would have made the flight perfect."
Pros: "Great flight, lots of room."
Pros: "Direct flights are awesome"
Cons: "Boarding process was slow"
Pros: "The coffee was good and the crew was attentive and helpful."
Cons: "The transfer was very rushed. I know it’s hard to control those things, but 45 minutes turned out to NOT be enough time between flights, especially because the first flight was taxiying for 20 minutes once we landed, which was an unanticipated delay."
Pros: "Plenty of room. Food selection. Nice crew."
Cons: "We were delayed for an hour."
Cons: "I missed the flight"
Cons: "My seat was changed and I had to sit by a baby crying off and on the whole trip...should always let the customer know ahead of time"
Pros: "On time departure On time arrival Courteous staff at the gate and on the plane Clean plane Everything on the plane worked"
Pros: "Pleasant flight"
Cons: "NO WINDOW SEAT! Bummer!"
Pros: "The whole flight was comfortable and the staff was amazing."
Pros: "How fast it was to board"
Cons: "Was the turbulence that made us having to wait to land which got me sick"
Pros: "The service the last time I called"
Pros: "Excellent service and friendly crew"
Cons: "The 737 was old and did not have power at the seats."
Pros: "Did not use any these. The crew was very friendly!"
Cons: "Sat in the last row of the plane. Could hear the toliets flush all the time. Too much traffic at the bathrooms!"
Pros: "On time, baggage was so fast- no wait! Everyone was friendly and service amazing. I also have a broken tailbone and seat was still comfortable and wifi was great."
Cons: "The fact that I paid for premium seats and they changed planes resulting in no premium seats"
Pros: "Wonderful crew. They kept apologizing for the delay but it was beyond their control. Luggage was promptly on the baggage claim as promised."
Cons: "Flight delay due to weather."
Pros: "I was on medical emergency and stand by and gate agent in Hilo arranged trip to Honolulu on Hawaiian and on Alaska to Portland Oregon"
Cons: "Food could be better"
Pros: "Oops, I provided this info in the wrong place. Please fix for me."
Pros: "The flights were on time. You get to try a local North West beer or glass of wine. And you can ship a case of wine free."
Pros: "Good flight crew, fairly smooth flight."
Pros: "Love the direct flight from San Antonio to Seattle. Good flying times as well."
Pros: "Sitting next to huge man in those small seats. Very uncomfortable!"
Pros: "Our connecting flight was late in Seattle. Maybe free peanuts for the inconvenience? Little stuff like that goes so far... but overall your planes are bigger than most, so the seat size is appreciated. We are all 6 ft and taller. Too expensive to upgrade all 4 seats, but wasn't too awful!"
Pros: "leg room on premier seats. Entertainment had big variety and high quality."
Cons: "No food on 5 hour flight unless you pay"
Pros: "Easy boarding"
Cons: "The Wi-Fi was not working on our flight. Money back?"
Pros: "I really loved the different options for food. All were reasonably priced and the amount of food was satisfying. I also really loved the entertainment options - there was a diverse collection to choose from and having the tv option was great because I didn't want to watch a movie I could watch a 20 min show."
Cons: "The way the flight staff served the food, the carts and the knowedlge of the items that were served. It just seemed jumbled and could've been executed more efficiently."
Pros: "This prop-jet seemed cramped and worn. Especially in comparison to the 737 in the first leg of my journey. No problems with the crew or procedures. Everything went smoothly (except for bumpy skies coming into Kalispell!) and overall the trip was fine."
Pros: "Flight on time. Great service"
Cons: "I requested an aisle seat because I have broad shoulders and a knee that hurts if I can't extend it. EVERY TIME a particular stewardess would pass, she'd SLAM into my shoulder, with no care or apology. This was very hard to enjoy a drink, or sleep, or do anything on the flight."
Pros: "No problems"
Cons: "Distances between connecting flight gates"
Pros: "Pilot seemed quite competent. On time as well. Crew found and returned a lost wallet before we got out of airport!! Ama zing!!!"
Cons: "Cramped and crowded ride. Entertainment not easy to get on my own iPad. Stewardess said , " if I can figure it out, you can" and walked off."
Pros: "Liked the opportunity to check in a day early and pick my own seat; also liked the option to pay a nominal fee $15 plus tax to board early."
Cons: "Can't think of anything."
Pros: "Everyone was very nice and helpful. Taking care of everyone, and helping pacify some kids !"
Cons: "The only negative thing wasn't anything related to the flight or crew, just whom I happened to be seated next too!!"
Pros: "Roomie and comfortable seating!"
Cons: "Nothing. I would recommend AK"
Pros: "The crew was great very friendly. They made everything as enjoyable as they could over all great flight"
Cons: "No complaints"
Pros: "Even though the flight was completely full, all things went smoothly."
Cons: "The flight was delayed in arriving.....long wait on the tarmac for take off."
Pros: "Traveled on a busy Sunday morning. Alaska Airlines employees were in the airport directing people to the correct places which was helpful and the lines moved quickly. Flight was direct and went smoothly. On-board crew were friendly and attentive. Ordered the fruit and cheese tray for $7.50, which is quite a bargain considering travel costs. It was fresh, well-presented, and hit the spot."
Cons: "Fee for tablet use increased from $8 to $10."
Pros: "Very smooth, no issues, took care of bags very well."
Pros: "noting they suck"
Cons: "they where late taking off because one of there stewardess was late one hour ....HORRIBLE SERVICE....."
Pros: "The Boarding process was very good. The crew were very friendly and attentive. The leg room was good for me. It was a good and a short flight, we were delayed because of instructions from the Air Traffic Control in LAX. Overall the flight was good."
Cons: "The landing was kind of rough; I guess it was because of the winds."
Pros: "Staff was nice"
Cons: "Didn't like that only drink choices were water and OJ. Only had pretzels, peanuts too would have been nice"
"Plan left late, scanner was not working."
Pros: "I was able to sleep on the late night flight"
Cons: "Can’t think of anything"
Cons: "Flight was delayed due to weather, understandable. We deplaned. This was the first short 1.5 hour leg of an international flight. It seemed clear that we would not make our connecting flights, which messes everything up with covid tests, quarantine, and all the many restrictions that airlines have insisted without thinking about the consequences. I tried to share my concern with the agent at American Airlines, knowing that it would probably be better to rebook and start all over for the following week or something. But his limited perspective, condescending attitude, and egotistical control behavior would not listen to me and was only concerned with getting me to the first stop 1.5 hours away. 7hrs later, stuck on that same plane which rerouted and refueled, I am now stuck in a city for 2 days since I had to rebook and start all over for missing my international connecting flight. Still have 20+ more hours of flying to go and nowhere closer to my destination. Hotel, rental, and new covid tests are all at my expense. Just wish American Airlines staff would listen and help, but if you don't shut up and comply to their every demand, they will ban you and ruin your life forever."
Pros: "crew was great"
Pros: "The crew was great"
Pros: "Ended up with a row to myself since flight wasn't full and people were able to move to different seats to provide for social distancing."
Cons: "All seats were booked, no covid-19 social distancing"
Cons: "Never heard the announcement for boarding resulting in me missing my flight. If it were just me I’d say all my fault but there were 12 people that did not hear the announcements."
Pros: "Nothing at all."
Cons: "Not run late, have entertainment on board and provide better snacks."
Cons: "Be on time"
Cons: "Could have been better without mechanical issues, delay."
Cons: "You could have been on time. You negatively impacts ppls lives and don’t give af."
Pros: "Nothing. You’re horrible."
Cons: "You could have been on time. You could be accountable. You ruined my wife’s 40th birthday by failing to fulfill you’re end of the deal."
Pros: "The crew was very friendly and helpful."
Cons: "The leg room was abysmal, Southwest has more leg room and they brand themselves as a cheaper carrier than a American. Also the wifi was either very slow or did not work."
Cons: "Free real food"
Cons: "Flight attendant for main cabin disappeared after first round of service on a 3 hour flight. LAX is horrible. Delayed 30 minutes for take off."
Cons: "Flight was delayed and we almost missed our connecting flight, but the pilot was on our side and we made it just in time!"
Pros: "Someone got sick but the crew helped her right away. An ambulance was already waiting for her. Flight despite this arrived on time."
Pros: "Like clockwork. New plane."
Cons: "Slightly wider seats"
Pros: "Friendly, comfortable and ON-TIME!"
Pros: "On time."
Cons: "the fact that they rushed everyone only to have you wait in the ramp"
Cons: "Flight got delayed which caused me to miss the last flight for my connecting flight."
Cons: "There was a mom with 3 very rowdy boys in the row in front of me. They disrupted the entire length of the flight! I wish a Flight Attendant had said something to them as the mom clearly didn't care to discipline her kids. Worst flight ever!"
Cons: "2 published delays and then another 30 minues waiting to push away from gate. Almost 2 hours late"
Pros: "Ontime. Friendly staff. Newer plane. Large overhead."
Pros: "I had to sprint from customs in terminal D to skyrail then skyrail terminal A to gate 33, to make my flight. Could not see gate 33 but heard your staff shout out, "San Antonio"? Very grateful they saw me running or else I would have missed my flight."
Cons: "Being put in seat 30E when there was plenty of other seats available."
Pros: "Crew was great!"
Cons: "Flight delayed 3x, it was a very long day of traveling."
Cons: "It took 30 ish minutes to wait in line to speak to to an AA rep about what my next steps were to get home from Dallas."
Pros: "It was short"
Cons: "Completely full plane. Ridiculously tight seat pitch. Overhead bins full. 45-minute delay for a dead-heading flight crew. Long wait for checked baggage. No beverage service because of turbulence. Flight crew out of position is a management problem, don't make it an inconvenience for a 737 full of paying passengers!"
Pros: "The flight was so short we did not even get a snack, only an offer of a bottle of water; this was simply due to to short length of the flight. Basic economy had my wife and I 16 rows apart each in a middle seat. I was in the very last seat on the plane. Flight attendants were attentive and surprisingly very nice, legroom is non-existent (same as every flight in plain coach)."
Cons: "High cost to prebook seats was twice what Spirit or Frontier would charge"
Pros: "Comfortable flight on-time Good service Great attitude from the crew and the airport personnel"
Cons: "no TV or movie screen"
Pros: "Attendants were so nice as kind"
Pros: "On time and what was advertised. Considering that the flight was after Thanksgiving and very full, we still had a good experience."
Pros: "Customer service in general"
Cons: "Boading could be smoother. Some customers had a hard time to put a luggage into the upper compartment and blocked a passage."
Pros: "Great customer service, very friendly and helpful. Plane was very modern and high tech which made it great for our two year old toddler. The whole experience went considerably better than we expected since we did not know how our son was going to handle it. All in all we were very happy thanks to the wonderful AA staff that helped us at each stop."
Cons: "Limited drink and food choices. It was a short flight, so I think it's understandable."
Cons: "Not a fan of baggage fees especially this high for only one checked. Next time Southwest Air, I guess."
Pros: "this flight only takes an hour so really nothing is an issue. again, there was plenty of overhead storage so nothing ended up under the seat."
Cons: "Sat next to a dog guy and the crew did not help with the situation"
Pros: "crew was nice"
Cons: "never was told that a shuttle was needed to get from gate to actual aircraft. I almost missed my flight because of this."
Pros: "The only thing I liked about my flight from DFW to San Antonio was the fact that I FINALLY got to go home."
Cons: "The fact my layover was in Dallas, I couldn't board on time because of our departure from Denver being delayed from ice, and the gate got switched about three times. I've never been in a standby list, but I barely made it. I'll never want to fly through DFW again!!! The American Airlines employees were mostly inconsiderate, with the exception of two staff members. Not sure about this airline again."
Cons: "I was forced to check my carry-on bag because it was too big according to the gate agent. I travel weekly, always carry-on my luggage and I have never been told it needed to be checked. AA had a ticket counter agent that was on a mission because she had a roll away cart parked by the jet way door to collect all the luggage she wouldn't allow on the plane. Very customer unfriendly!"
Pros: "The estimated time for both my flight was over an hr, but we arrived in on my first flight at 45mins and my second flight 30mins."
Pros: "Flight delayed which allowed us to make connection after long runway and customs delays. Crew friendly and helpful. Prompt cabin service. Baggage brought quickly in SAT. Clean plane. Power source."
Cons: "Local pickup at SAT is now devoted to taxi. Airport police rude. Most people picked up at 11PM and hard for cars to get to curb or see passenger due to taxi line. Both terminals terrible after several experiences in last couple months. SAT worst pickup experience that I see national and international travel. Obvious that cabs and air port police are the worst congestion problem I experience."
Pros: "Tvs on last flight"
Cons: "Overnight delay in Dallas."
Pros: "After missing my flight by a few minutes, AA booked me on the next flight which was only a 40 min wait, which was a blessing."
Cons: "Missed my initial flight due to how long it took to get my baggage to go through customs (after arriving from Japan.) My baggage was then left in Dallas and I had to wait until the following night to receive it."
Pros: "Nice airplane, it appeared pretty new. Everything was clean."
Cons: "My screen was out so I didn't get to use the new technology. I could see other people using it for maps and stuff. It looks neat."
Pros: "crew was exceptionally polite and courteous."
Cons: "free beverages were rushed, many passengers not get same mostly because of turbulence conditions"
Pros: "Llego a tiempo"
Cons: "Multiple people on flight not wearing masks"
Pros: "Got to San Antonio finally"
Cons: "Not having maintenance issues on the same flight from the prior flight to our airport then having more maintenance issues prior to leaving."
Pros: "The price for flight was great. Layover was perfectly timed and didn’t have to wait long before boarding."
Pros: "It was a mediocre flight. No frills."
Cons: "Seats could be more comfortable."
Pros: "Flight attendant hooked it up with a whole open isle of seating and free drinks!"
Pros: "Great gate agent and flight crew!! I checked in my acoustic guitar for the first time with an airline and it was treated like gold."
Cons: "Nothing at this time"
Pros: "Crew cheerful and funny."
Cons: "Seat area dirty with pretzels all over floor."
Pros: "Entertainment options were very good."
Cons: "Basic economy rules are really poor especially for passengers that travel for business every day. On the one hand, the airline tells us we are very important to them by assigning us with special gold privileges and on the other tells us we are not important to them. It is confusing at best."
Pros: "what's there ever to like in United? One things is worse than the other!"
Cons: "Flight was delayed 1 hour for crew not showing up. contacted customer service 2 times on phone and was promised to get travel voucher in 24-48 hours. Never got that. On 3rd time contact I was asked to email their support I did one week ago and nobody bothered to respond yet. Typical United!"
Pros: "We arrived safely"
Cons: "The plane was only 3 seats across, one seat, aisle, two seats. Very tiny!"
Pros: "No one was sitting next to me so I had the two seats to myself."
Cons: "The flight took a little longer that it was supposed to."
Pros: "Nothing, The flight didn't happen"
Cons: "Waited for 6.5 hours for the flight to get cancelled and rescheduled for a week later."
Pros: "Nothing! I will make sure to never use United for any flight from now on."
Cons: "Everything! The customer service was terrible and cold. Non refundable tickets should state in huge red writing that they are non refundable!!!"
Pros: "Good service, overall."
Cons: "You have to download United Airline's App in order to enjoy Inflight Entertainment. You could as well have it active in a webpage, I think."
Pros: "No complaints at all. Great flying experience"
Pros: "What I did like was the courtesy that they gave me as a military to go in first in the plane it made me feel that my country really loves me..."
Cons: "Me as a military personnel giving my life and my soldiers for better and safe country I think all Airlines should not charge baggage to any military the only one that does charge is JetBlue sorry to tell you that but that also has to be improved something has to give to us as military to feel proud of our country...."
Cons: "I got ripped off I paid in advanced and gave all my information to them in Dallas and they told me I am not in there system so I could not fly home i had to take the grey hound at the last minute"
Cons: "We boarded the plane late, sat on the plane for almost two hours before taking off (because of maintenance issues) and then waited to get to our gate upon landing. This happens to me almost every time I fly United."
Pros: "I liked that the crew was nice and caring."
Cons: "I didn't like the take off or landing."
Pros: "Upgraded to forst xlass minute and super glad I did. My flight company was the perfect stranger to talk like with and the flight attendant was quite lovely and accomodating."
Cons: "This is about my 3rd FC experience where the 2nd meal option was not availbale for everyone. other than that drink service was prompt and bountiful!"
Pros: "Staff was friendly. And,Handicap assistance was good."
Cons: "Check in was very complicated & inconvienent! They wouldn't accept my gift bank card. Then we had to pay for a card because they didnt accept cash either,& nowhere,to get,cash. My husband had to leave &get money out,which took a,half hour-no easy way to check in."
Pros: "The flight"
Cons: "The time"
Cons: "Our original flight was cancelled and on the rebook, which added a stop, my family of 4 which includes a 4mo and 5 yr old were all given separate middle seats. When we brought this up we were told only the gate agent could adjust. Although at the time there were seats together they were "economy plus." Not surprisingly the gate agent was very rude when we approached her with the issue, insinuated it was our fault, that we were extra trouble for traveling with 2 small children, and that we may have to be bumped. We were finally accommodated at the last second but it was unneeded stress. Also several flight attendants gave us a hard time for bringing aboard our infant car seat despite the fact it is FAA approved and we bought a seat for it and it is the current recommendation of the FAA to do so."
Cons: "I carry expensive equipment in my backpack and it's an accepted carry on but doesn't fit in the overhead bin of smaller planes. Can't afford to check it and have damage."
Pros: "The flight took off and landed on time."
Cons: "When I went to the gate in Houston to get my boarding pass for my second leg, the lady at the gate counter yelled at me because I didn't know my seat assignment even though I had already explained that I didn't know because I didn't have a boarding pass. On my original booking, I had chosen my seat to be a window, but when they rebooked me they put me in a middle seat even though there was a completely empty row in front of me. Then, to top everything off, they forced me me check my rollerboard carry-on because they said there was no more room on the plane, but when I got on I could see multiple spaces were still available. Another passenger and I were left to wait nearly 5 minutes on the jetway while the gate counter rep went to print our checked luggage tags. I asked the stewardess why I had to check mine even though there was plenty of space, and she said "it's hard to tell sometimes how much room we're going to have left." She also didn't offer any apology. All in all it was a terrible experience. I had to wait unnecessarily at various points of the travel process, had to endure a layover that was more than double what I had planned for, was forced to check my carry-on at the gate, and worst of all I missed a really important meeting. United obviously does not care at all about economy customers. Don't trust this airline! Book on Southwest or JetBlue - they actually care about customer retention!"
Pros: "free entertainment system with movies, spacious seats and overhead space, drinks served, arrived early"
Pros: "We flew through some pretty turbulent skies but the pilot did a great job, and I saw that he landed in a strong crosswind when's i looked out the window at SAT, although you couldn't have guessed it from how smooth the landing was."
Cons: "lack of storage space overhead. cramped seating. old plane. no wifi or entertainment."
Cons: "Both flights were INCREDIBLY delayed. First, the flight from San Jose was delayed 1.5 hours because they were "waiting for the aircraft." After everybody finally boarded the plane an announcement was made that somehow the luggage crew had damaged the cargo hold, and that everybody would have to deplane. It would take 45 minutes for maintenance crew to arrive to assess the situation. People got up, got their luggage out of the overhead bins, and started moving to the front of the plane. The pilot then came back on the intercom and told everyone they would have to return to their seats. Roughly an hour later we finally took off. It would have been the decent thing to do to AT LEAST offer the passengers something (i.e. comp drinks or snacks), but the cheapskates at United DIDN'T EVEN APOLOGIZE. Multiple people missed their connections. Fast forward to IAH--> SAT. Another late flight. This time, everybody boarded the plane only to be informed that due to a problem with the plane's computer everybody would have to sit on the plane while they "rebooted" its computers. This was done TWICE. UNITED AIRLINES, GET IT TOGETHER. There is a very good reason you are consistently ranked one of the WORST US-flagged carriers, which makes you one of the MOST HATED AIRLINES ON THE PLANET. I really and truly pray that the US airlines and their lobbyists lose their battle to prevent foreign flagged carriers from operating within the US, because you all deserve to go bankrupt."
Pros: "Our first leg of the flight was great."
Cons: "My husband was upgraded to first class, but they wouldn't upgrade me. The rep at the boarding station was very, very rude as well. We will reconsider when it's time for the next trip. We do have a choice on who we fly with."
Pros: "The staff was wonderful, the flight was smooth, and everything was a relaxed atmosphere."
Cons: "I selected my seats day I purchase. I didn't get the seats I had selected. I prechek in online. I ended up the very back in a single row against the toilet which made me throw up 3 times. I don't get sick on flights. But the smell was so bad!,"
Cons: "It took was too long to get off the plane due to jetway bridge operator not there to do his job. Missed my connection. No drink service. No snack."
Cons: "Grinding and whining while plane in taxi- extremely loud frinding when landing gear engaged and disengaged"
Pros: "Flight was cancelled night before. Rep said impossoble to get him home the same day. Looking online there were flights available, just more expensive and doesnt follow their policy. Very disapointed."
Cons: "Inable to to rebook flight in same day because of "policies""
Pros: "Arriving safely at home."
Cons: "Our gate was changed multiple times with absolutely terrible communication. The computer system had gone yet and everything seems extremely disorganized. There were even flyers getting on the plane to TX when they were traveling to other destinations because of the lack of communication and the crew not throughly checking. The seating was the smallest space in all of the other airlines I have flown. The crew was less than friendly and yelling down the aisle about buying snacks and other drinks although it was a late night flight and many people were sleeping. Overall, it was an uncomfortable and frustrating experience. Luckily the flight crew had a smooth flight and got us safely to San Antonio. Only positive about the experience with United. This was all taking place along with our flight being delayed with out the monitors at the airport being updated and no notification via text or the United app."
Pros: "Flight was on time; both ground and flight crews were pleasant and efficient."
Cons: "They were out of ginger ale, my beverage of choice :-)"
Pros: "Professional staff"
Cons: "The departure gate was changed 3 times to terminals very far away. It was a bit tiring to dash to the different terminals in order to not miss the flight"
Pros: "Flight was on-time with departure and arrival."
Cons: "The air fare was way over priced."
Cons: "How can united cancel my return reservation after they delayed my arrival flight forcing me to jump in a car and drive the 3 hrs I could have driven earlier that day! i choose to fly to make life easier but due to the service I would rather use a different airline or just drive to ensure I'll be at my destination on time."
Cons: "Our flight was delayed almost 3 hrs. I had plans to be in town, and had to change them due to this."
Pros: "Bigger plane and fast flight"
Cons: "Nothing. It was great"
Pros: "nice screen size and good movie selection."
Cons: "i will likely avoid this flight.in the future. it seems like a small thing but the seats were much too hard making a long flight torture. also the air temperature ws sweltering hot,"
Pros: "The newness of the plane."
Cons: "My flight was delayed from 4:50 to 7:45 without any type of notifications text message or emails going out to any of the customers notifying them. I got to the airport and had to wait additional 3 hours that is horrible!"
Pros: "Boarding was fine"
Cons: "I paid for a non stop flight in first class. Flight was canceled and I got a coach seat in the back of the plane for my second flight which had a broken monitor that didn't work until the rough landing jostled it back to working order. Finding my luggage once I arrived was a nightmare."
Pros: "I like the fact that the crew is very attentive and helped us to get on board on time."
Cons: "There is not a single thing that I dislike."
Pros: "Oh everything was great the crew ,the airplane have more space in the seats ..I ll give it a 10.."
Cons: "The flight was cancelled and we had to spend the night in El Paso at our expense. Then had to get up at 4:30 the next morning to catch our rescheduled flight."
Pros: "The warning, update information."
Cons: "Needs to update quicker, because i did not know some of my gare numbers. That was not provided. The TSA was not nice at all, they were rude. The line was insane long."
Pros: "Everything went well"
Pros: "Crew was nice, on time"
Cons: "Seats are uncomfortable and you have to pay for beverages"
Pros: "Crew was fine. Nothing exciting or bad."
Cons: "The boarding process sucks. Highly disorganized. Everyone in line near me was confused. There was a line of people even though she hadn’t called the first boarders yet. She called disabled, military and families with children under 2 and family boarding. There were 30+ people in line. Then the masse"
Pros: "Crew was friendly and fun! Quick boarding!"
Cons: "Seats are not that comfortable."
Cons: "Flight was delayed 1.5 hours"
Pros: "Everything! Flight was on time taking off as well as landing."
Cons: "It would be best if you didn’t list entertainment as an option to rate. There is no entertainment, so I can’t rate it a 5. This only brings the overall score down."
Pros: "The crew and my family"
Cons: "the flight was 2 hours late and then we waited in the plane for some maintenance. The plane was dirty when we got on"
Pros: "I did not expect the seats to be as high as they were, they were reasonable and I wasn't crowding my neighbor"
Cons: "I didnt like that you had to pay for so many extras!! like seats, carry on, snacks... drinks..."
Pros: "Low cost"
Cons: "Flight delays, little info passed to passengers"
Pros: "I have a walker and it was stowed with the strollers. Was available soon after I arrived. Flight left on time and arrived early. Price was great, even with a few add ons."
Cons: "WIsh they had pillows. I need lower back support and had to use my son's sweatshirt. I will know next time."
Pros: "That we didn't crash"
Cons: "Hour Delay Rude flight attendants The most uncomfortable seats ever charge for seating charge for baggage charge for coffee charge for a seat that reclines I surprised you don't charge to use the restroom RANDOMLY CANCELLED MY RETURN FLIGHT Takes 10 mins to get through the recordings on the phone The option to take a survey, loops you back to the beginning of the recording No compensation There is no value in your cheap fares. It ended costing me more to fly your cheap airline. You're awful, just go out of business already"
Pros: "How affordable the tickets were. I was glad to find a cheap affordable flight to my destination."
Cons: "I didn’t like the fact that you had to pay for your seat, after you have paid for your ticket. Why do you have to purchase two things? Next the price for taking a bag. It is too over priced to deliver your bags. A carry on is $40, a check in is $40. Why would you charge for a carry on? Other companies give you a free carry on and $25 for a check in. But not frontier you pay $40 just to bring a backpack. Then you have to pay for the drinks and snacks that they ask too much. $3 for a 50 cent snack, sounds great. The chairs are super uncomfortable, basically plastic seats with a sad excuse of a “cushion”. Looks nice all around, but nothing feels nice. Just everything feels so cheap. Then during my flight I try to get convinced to sign up for frontier credit card?! I have never been on a flight that they talk on the loud speaker for over 5 minutes about how great it is to sign up for their credit card. Don’t sell me stuff when I’m stuck. I can’t walk away I have to sit here and listen. All in all, I won’t be flying with this airline again. I will make sure to always go with someone else. Also make sure that no one I know, has this bad of an experience."
Pros: "Flight cancelled from San Antonio to Orlando."
Cons: "Frontier never took off"
Cons: "Everything about the travel. Flight was delayed"
Pros: "Relatively cheaper than the other options I had to choose from but you can see why it is cheaper. The flights attendants where very nice and respectful."
Cons: "As someone who is tall, the seats are rather small. Boarding passes had to be checked manually but that didn't cause many issues."
Pros: "The crew was helpful and apologetic."
Cons: "They purposefully understaffed the check in counter, which you have to use. They charge for every little thing, even carry on bags and snacks. The seats might as well be lawn chairs. They are so close together everyone onboard will die from head injuries if there's an accident. I'll fly Southwest from now on."
Cons: "Flight to SAT was cancelled and they put me in this one to AUS next day, Instead of SAT."
Pros: "I liked the fact that the baggage agent didn’t bust my chops for my luggage being 2 pounds over for checked luggage. The lady that checked my bags was very nice about it."
Cons: "I didn’t like the fact that frontier entices you with low airfare and then screws you over with baggage fees and seat charges. By the time you pay all their fees, your ticket ends up costing the same or a little more than other carriers that already have these fees accounted for. I also didn’t like the fact that this woman supervisor threw her gate agents under the bus and then when confronted about it she denied it in front of 50 people and denied any wrong doing. What a horrible human being let alone a supervisor of people. Not sure what her name was but she works at frontier airlines in New Orleans Airport. The third thing is that Frontier goes very cheap on their airplanes. We had a brand new plane but the seats were hard and they didn’t recline. Tray tables were tiny and no WiFi. Who the hell doesn’t do WiFi ? Cheap airlines that’s who."
Pros: "The crew"
Cons: "The seats were from the pit of misery."
Pros: "Great ticket price"
Cons: "No drinks, zero comfort, every seat is so close together, no free carryonbag and the price to bring a carry on is high"
Cons: "They say they are giving you a bargain but with fees it's absolutely the same as other airlines but with far more uncomfortable seats and no amenities. Will bnever fly never fly frontier again."
Pros: "Plane was clean, new, on time, got us there 30 min early. Crew was nice. Honestly everyone who freaks out about Check bag and carry on fees is just uneducated. It’s very clear right on their website. Do your research and it still comes out cheaper than the big guys 9/10 times. But for $170/ticket all included, non-stop, round trip, you can’t get much better. Easily $100 less per ticket than the next cheapest airline which had multiple stops."
Cons: "Seats slightly uncomfortable but you get what you pay for. Not bad for flights under 4 hours."
Pros: "Not much to like with this airlines"
Cons: "I guess you get what you pay for when you book a cheap flight with a cheap carrier. Penny pinching airline. Poor customer service. Dirty bathrooms."
Pros: "The price."
Cons: "The space"
Pros: "Prompt check in, flight took off on time"
Cons: "Asked if I could move to an empty seat and was told I would have to pay for it even though there were many empty ones, after paying for all luggage including carry on it was not much of a savings"
Pros: "I liked that the flight was not long"
Cons: "The seats were extremely uncomfortable"
Pros: "direct flight"
Cons: "nickel and dime for everything. ridiculous fees for checked bags AND carry ons. really! therefore, advertised prices were false advertising. seating is absurdly cramped (A310). Seats and seat backs are wafer thin to pack in an extra row or two, thus making them uncomfortable."
Pros: "Flight delays, uncomfortable seats, all the extra charges for seating, luggage, snacks defeated the purpose of cheaper airfare. Gate hadf incorrect flight info. Frontier will not be my first choice for future flights."
Pros: "The credit and staff were friendly."
Cons: "I could not get online to get my boarding pass. (Twice) I had to pay for my luggage even though I only took one piece. It took me an hour to get my first boarding pass because I had to call and they had to walk me through it because it wouln't let me on. The second time the man told me the website was down which wasn't true. I had to get my boarding pass at the airport. Lastly, you have to pay for any drink or food you get on the plane. There is nothing cheaper about Frontier although it appears to be cheaper. With all these fees, it is more than say , Southwest."
Pros: "Getting seated near the front was nice."
Cons: "I had to bring my wedding dress and called ahead to make sure I had it figured out. Most airlines have a closet type storage area by the flight attendants and frontier does not. I was told over the phone I would have to buy a seat for my dress so I did that. Then when I went to the airport the lady was pretty rude and said that it was incorrect and it would be dumb to do that and I wasn't allowed. Then I had to pay an extra fee as well. Once to the gate we were delayed and the plane was there the entire time. We were scheduled to take off at 6:55 and boarded at 7. No reason for the delay and they didn't keep us updated. I was not very happy with Frontier this time."
Pros: "The flight attendants went above and beyond. After having to make an emergency landing for medical reasons the whole crew was very accommodating and very friendly and cheerful unlike other airlines I have flown on. This was my first time flying on Frontier and I was very impressed. Will fly Frontier when ever possible."
Pros: "The only thing I liked about Frontier was getting off of their plane."
Cons: "Where to start? The 5 hour delay was horrible. The customer service was non existent. I've never see such rude people. We asked for their names to report them and they refused to give us their names. They lost half of our luggage. All of this was just the outbound flight. On our return flight we walked up to the gate right as they were closing the door. Thy refused to let us get on but offered to rebook us another flight 2 days later. Asked the speak to a manager and it turns out she was a manager....lol. We had to buy another flight on Southwest Airlines to the tune of $325. All of this and never once did anyone apologize or try to do anything to make it better. There is a reason Frontier is cheap. Do yourself a favor and stay as far away from them as you can."
Pros: "The fight was on time and the fact it was direct was an added bonus. The price was fabulous and I felt I got a real bargain."
Cons: "The seats were plastic, seemed narrower than usual and did not recline. My flights were less than 2 hours but it would be uncomfortable to sit in them much longer than that. The charge for carry-ons seems excessive."
Pros: "The flight was faster than the delay"
Cons: "2 hour delay, crew was aggravated."
Pros: "The pilot didn't crash and the water was actually free and we did arrive early"
Cons: "Everything costs more. Stupid to have to pay for a Carrie on, it doesn't cost the airline anymore money to have passengers take there OWN bag WITH THEM."
Pros: "The crew was awesome, especially on our return trip. I believe their names were Kris and Tait? They were hilarious, made the flight super fun! It was a flight and a show!"
Cons: "Our flight to Denver was delayed by 3 hours, there were no employees at the Frontier podium until about an hour before our flight was rescheduled to take off. So basically no one to answer any questions. Also, didn't really care for all the nickel and dimeing. I have never been charged for a carry on until I flew Frontier! And when I checked in I was charged to pick out my seats as well. After all was said and done, it doubled the price of my flight. I would rather they include those fees up front than hit you with them later. I like knowing how much I'm going to spend from the get go and pay once."
Cons: "Flight From San Antonio to Philadephia, Late for 1 hours Flight from Philadelphia to San Antonio boarding on time, however we have to wait for 1 hour to take off"
Pros: "I liked the price, friendliness and efficiency of the crew, and the non-stop route. Overall, good service for a great price."
Cons: "I did not like the nickle dime charges. Charge for luggage and carry on's, $4 for a soft drink that costs 30 cents at the grocery store, small charges from $6 to $50 to pick your seat, tray tables were extremely small, and the legroom was about an inch to short. Guy next to me was over 6'4", so he had to encroach into my seating area so his legs would fit."
Cons: "Carry on fees?!?! WTF!!!"
Cons: "FRONTIER DOESN'T RECOGNIZE KTN'S OR PARTICIPATE IN THE TSA PRE-CHECK SECURITY PROGRAM. CARRY-ON BAGGAGE PRICES ARE OUTLANDISH."
Pros: "Ticket price"
Cons: "Over an hour late, carry on fees. Seat comfort."
Pros: "Delay delay delay and none of the employees knew how to handle the situation I would never again fly with frontier or recommend it to anyone"
Cons: "Service and flight everything"
Cons: "flight was canceled, so I was unable to take the flight and cannot comment"
Pros: "The ticket agent and flight attendants were kind and respectful."
Cons: "Even though I only had a carry on, my flight round trip cost me an additional $70. And then to get on and find out you don't even get a soda or mini snack without an additional charge seemed ridiculous. I traveled with my 13 inch laptop and when I tried to work, their tiny tray tables couldn't even hold my laptop properly. Overall, I was NOT impressed and will not likely fly Frontier again."
Pros: "The crew"
Cons: "All the costs for my luggage. I wanted to bring a larger suitcase so I could bring a special gift along for my daughter's family, but then I realized your company wanted to charge me more for that size of bag. Enough already!"
Pros: "Richard in Denver, while lacking in communication skills, actually set me up with two $50 taxi vouchers, $185 motel voucher, a $15 meal voucher, and a $50 future flight discount (which I'll never use). After waiting 3 hours in line, I'm glad I got some compensation."
Cons: "After missing my connecting flight in Denver because the SLC crew couldn't figure out how to fuel the plane for 2 hours, it took me 3 hours to talk to someone at the Frontier desk in Denver that was actually helpful and got me a flight booked to Austin (I needed to get to San Antonio), a hotel and taxi vouchers and a meal voucher. My flight to Austin consisted of a gate change, a snarky, rude attendant, an hour on the tarmac before take off and after landing, and lost luggage that I had to pay $85 in hidden fees to even get them on the plane in the first place. My luggage boarded the plane to San Antonio 5 days ago and they still can't be found anywhere. Don't trust the reps to place claims for you because they can't do it right. File claims for lost luggage yourself online. Better yet, NEVER EVER IN YOUR LIFE BOOK A FLIGHT WITH FRONTIER, EVER! Their CEO, Barry Biffle, doesn't even follow his own airline on Twitter. The customer service is complete garbage and you don't even get complimentary drinks on the flight besides water. The seats don't have any padding and there's enough leg room for a baby. The tray tables are large enough to hold your cell phone, but that's it. And don't expect to talk to any representatives because they either won't be at the desk, or you'll have to wait for hours on end."
Cons: "it seems that the crew can not or don want to do much to make people feel conformable. they just do business as usual. This is my 1st time and believe it will be the last. I always use southwest."
Pros: "They delayed our flight for 2 days so we had to go through another airline causing us to spend another 500 dollars for such late notice."
Pros: "HAD A VERY ENJOYABLE FLIGHT CREW VERY PLEASANT EXPERIENCE.WOULD HESITATE TO GO ANY WHERE I NEED TO GO ON THIS AIRLINE. WILL USE KAYAK TO PLAN MY NEXT TRAVEL."
Cons: "did not expect to pay for both checking a bag and carrying on a bag; would not have booked this flight had I known the total price would end up being more than I would have paid in another manner."
Airlines flying from El Paso to San Antonio have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from El Paso to San Antonio
Masks required on board, masks provided on flights from El Paso to San Antonio
Social distancing seating
Middle seats unavailable to book on flights from El Paso to San Antonio
Testing for antibodies, testing for symptoms for flights from El Paso to San Antonio
Waiving of change fees. Search flexible flights from El Paso to San Antonio