Nickle and diming....baggage fee, meal.
Staff are so nice
There was no free in-flight entertainment available on the tv screens. Half of the screens didn't work. The seat belts were not long enough to accommodate the passenger sitting beside me. The space for my personal item was smaller than the other flight.
I finally got to Portland.
The plane did not arrive at gate, they gave us poor/invalid excuses as to why there was no plane. We moved from gate 73A to gate 82, in another terminal back to gate 73A for no explainable reason. Finally we left after having to checked in now at gate 73.....what a mess and over 2hrs late!
All the services
TV screen didn't work too well. Delayed starting
Good crew on board
Poor communication, continued delays of flight. Poor on ground staff at dca
I did like that "new plane" smell. Good pretzels.
Plane was too new; computer system hadn't been set right. Left 45 minutes late, though made up some lost time in the air. Very rude passengers (obviously not the airline's fault, I know). Everyone thinks they should be the first to get off the plane!
The process of boarding, baggage check, etc
All the different prices for seats. I think it is a stupid system. Miss the good old days of air travel.
The crew seemed to be having fun and was working well together. It always makes me happy to see people enjoying their job, no matter what their job may be.
Boarding and exiting went fine. Other than a rude passenger, the flight attendants were very courteous, even to her.
Food and entertainment given 1 since no place for n/a. Comfort rated lower because passenger next to my husband was large and practically laying on him while he slept the whole way.
This flight was delayed for me by 30min, there was a lot of turbulence and didn't serve anything for the flight. Other than that, I was flying with Southwest to different cities all week and everything went well.
Our flight wad delayed two hours. After a long flight from France, we were not excited to wait until 10:45pm to leave from LA to PDX arriving at 12:45am. That was too long with no explanation.
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