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We had multiple delays and a medical incident during the flight. We barely got a glass of water during the over 4 hours we were on the plane. Somehow first class got all of their service. It would be nice if all of your paying customers got the service they paid for.

Short hop but nice crew, efficient processes and all very timely

I had no problems but the changing of planes that I was supposed to be on was confusing. Maybe it would be helpful to let people know your flight changed. Not everyone understands airports or how flying works.

The seat was not even cleaned. It has full of cookie crums probably from last flight's passenger. Its basic expectation that, seats are clean.

For some unknown reason, my checked bag didn't arrive at the same time. I got to my destination about 30 minutes late (5pm) and my bag was delivered to my hotel at 2:06am.... in the past 4 flights with AA, they been delayed and I've missed connections and my bags. Poor service.

Seat comfort was poor (no lumbar or lower back support).

It’s a great flight. Service is good. Staff is awesome.

If there was enough room for me to bring my carry on luggage with me on the flight.

After sitting on plane for 7+ hours, flight was canceled. And to makes matters worse, my suitcase is in baggage hell!

The flight was smooth & the landing was excellent. Your pilot did such a great job whereby I did not even realize we had landed-so soft & quiet. The staff was excellent as well.