The crew was hospitable and warm. All the in-flight service was attentive and high-quality. We had a wonderful experience with LOT and would reccent them.
The only potential difficulty was the short layovers. We made our connection boarding with only 20 minutes to spare.
Flight attendance kept waking me up to lift my seat so the passenger behind me can "enjoy their vegetarian meal". After I requested not to be disturbed ever again with that kind of requests, they woke me up for breakfast again. I was the only passenger around that they requested to pull my seat.
the flight attendants were very nice.
the fact that my carry on bag was broken when we landed in Poland and no one from the staff took even a second to guide us about what can we do about it. the entertainment system was not good at all and the movie section was poor. our flight from TLV to Poland was canceled and they didn't know about it until 4 hours before the flight!!! Not sure I will fly with this airline again in the future.
Your crew manager was being very arrogant.. No tolerance at all
Crew was friendly. Modern aircraft.
Uncomfortable seating for long-haul flight. I survived, though.
Your crew is amazing.
Chaos at the gate, TV displays facing the side wall instead of the waiting area, we couldn’t see anything. Need more organization in line. Also, why there is no charger on board for cell phones? No TV entertainment or music or anything. It was clearly lacking the sophistication and class of Lufthansa.
Prompt, great crew
No power ports, entertainment options
Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded.
Great crew, extensive options for entertainment, comfortable even in economy
Weather delay -- but Lufthansa made all the connection corrections prior to landing!
Friendliness of the crew, they not only served us well, they were having fun doing it. Job well done. Thank you all.
Nothing really, everything was great.
Super quiet and comfortable flight, dedicated service, punctuality.
I liked it all.
Staff wasn’t helpful and gave false information
it was just okay. nothing spectacular.
my luggage was misplaced and I didnt have it for 3 days.
Nice crew that were helpful.
Small plane, cramped seating.
I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around.
|Flights Arrive in||Los Angeles|
|Flights Depart from||Estonia|
|Airlines||LOT Polish Airlines, Lufthansa, Finnair|
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