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Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Less than impressive. First time with Alaska. Actual Alaska flight was great. Your regionals left much to be desired.

Snarky unprofessional attendants on the regional flights.

The time!!!

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

The crew was excellent, timing was superb,

Great crew! On time professional

Food average,

I am pleased with all aspects of the flight and crew!

Great experience. Wow, fantastic flight attendants. Wish I could always fly Alaskan.

Not a thing.

I got there 20min late but I got there

twice now my bags have been lost leaving seatac IN A ROW!! the small plane that I was on was leaking condensation directly onto my lap for the hole 3hr trip. when I told the stewardess about it (before take off) she then brought me 1 yes 1 napkin and said "this should help)... (-_-) really? I will think twice before flying with this airline again

Very nice gate crew Very efficient boarding Very quick and efficient takeoff

No electronic check of boarding passes Flight attendant somewhat responsive

Smooth

Leg room, good customer service

I got home safe and on time

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.