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— CAE
Dec 9 — Dec 161
Round-trip
1 adult
Economy
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Fri 12/9
Fri 12/16
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Good to know
Low season | September |
|---|---|
High season | July |
Cheapest flight | $478 |
Average price round-trip | $945 |
Good deal round-trip | $567 |
Good deal one-way | $306 |
Best time to beat the crowds with an average 4% drop in price.
Most popular time to fly with an average 16% increase in price.
Flight from Zurich to Columbia Metropolitan
(avg. price over the last 2 weeks)
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FAQs for booking flights from Europe to Columbia
Top 5 airlines serving Europe to Columbia Metropolitan
Scores according to KAYAK customer reviews7.9
Virgin AtlanticOverall score based on 1915 reviews
8.1Boarding
7.6Comfort
8.4Crew
7.8Entertainment
7.5Food
Flight left, 2 and a half hours late,!
Better healthy food not dog food
The food provided from LA to London was pretty bad! Much better from London to LA.
We departed dead on time. The food was quite poor
The flight attendants were very kind and attentive and the food was good. The seats were cramped.
The flight was three hours late because of a problem with the door. I nearly missed my next flight because of that.
Didn’t enjoy this flight at all, we were separated from our kids even though there were empty seats next to them. The quality of the food was terrible, dry, tasteless and just awful. The entertainment system didn’t work and kept freezing, i had to ask 5 different members of the crew to reset it. The crew looked dis-interested in their work and didn’t want to be there, this is the first time I flown with Delta, and I really regret taking this flight, I will definitely not be booking with them again.
Good value
Terrible service of rescheduling, which never happened! Well I will not recommend you for other because the service does not work!! Thank you
All good no comment
The in flight crew were not friendly. One flight attendant in particular kept passing by and hit me really hard with her body as she passed by and never once apologized or said excuse me. I’m his startled me every time. I got a drink only 2 times in 9 hours and when I asked for a drink of water I did not get. Also when I put the call button on, no one came. This made me sad as I’ve been very polite as always and I don’t fly with any other airlines.
Pros: "Crew are always top notch, free drinks are readily available and entertainment system is great."
Cons: "The food portions and quality have definitely declined over the years sadly, as carriers cut costs no doubt."
Pros: "I travelled on economy delight, flight was fully packed, yet it felt spacious and comfortable. Lightning was great. Food was yummy! And pilots gave us updates on air travel, and if there were any delays etc."
Cons: "Nothing. Had a great trip!"
Cons: "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."
Cons: "We are a little hard of hearing. It was hard to hear the attendant when giving directions over the intercom. The speech was garbled and directions spoken too fast. I am not referring to the safety speech. Recommend slowing down so that we have more time to process what was spoken."
Cons: "Seats were really old and outdated"
Pros: "Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost."
Cons: "Seat was shockingly small, even for economy class. TV was poor quality."
Pros: "crew was nice"
Cons: "First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. It was also 2 whole hours late in boarding."
Pros: "Limited numbers in the top deck, silence, service and deplaning first."
Cons: "Food has to much of an asian slant."
Pros: "- Presence of entire box sets of some TV shows was a nice touch that I made good use of."
Cons: "- EVERY damn movie is prefaced by 4 minutes of ads. - The touchscreens (at least in economy) are slow resistive screens that are horrible for fine control gestures (like slightly changing the volume or position)"
Pros: "Food was great. Friendly stas staff."
Cons: "LAX AIRPORT signage leaves something to be desired. Nothing to do with airline."
Pros: "We liked everything about our Virgin Atlantic flight. They could not have been more helpful from the time we got our Boarding passes in London until we got off the plane in Washington DC."
Cons: "There was nothing to dislike on this part of our trip with Virgin Atlantic."
Pros: "The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. I’ve never had such pleasant service on a western airline. Well done. Entertainment system is top-notch, and the food was acceptable."
Cons: "The booking process and paying for luggage is disappointing. Plus, I paid a $90 upgrade and just moved up two rows in the same section. Sneaky."
Pros: "The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent."
Cons: "Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved."
Pros: "Staff was very friendly, the plane was very clean. Loved the entire trip, except for our uncontrollable weather delay."
Cons: "Nothing"
Pros: "Service, meals, friendly and attentive FAs"
Pros: "Great, friendly, professional crew, clean comfortable plane. Loved that full dinner and baggage and wine was included in an economy class overnight from DC to London as well as breakfast. Best flight in a long time, will definitely fly again."
Cons: "the tv screen's touch screen capabilities could use an upgrade, it was a hassle to navigate, not very sensitive to touch."
Cons: "For oversea traveling, food could and should be better. For our flight from AKL to BNE, we had to pay for our soft drink!!!"
Cons: "Once In London, we were told by British Airways that was flying us to Nice that Delta had “lost” our infant electronic ticket - It took 1.5h to get new ticket reissued! We missed our connection and had to wait 3 more hours for the next flight - We were somewhat lucky as multiple flights were delayed/cancelled that day - I will avoid using Virgin Atlantic in the future as they need Delta and British operate their flights and this makes it prone to issues like that"
Pros: "good plane and timing"
Cons: "meal was not served according to the request and no sound support from the staff"
Pros: "Check in was very smooth with very friendly staff. On board crew was very welcoming and service was excellent."
Cons: "Aircraft configuration of the 787-9 was very poor with 9 seats abreast making the seats very cramped and very poor leg room."
Pros: "Fast check in Fast security line Upper Class Clubhouse Fast boarding Excellent onboard service Great crew"
Cons: "Old entertainment system Although the seats can be turned into a bed they don't fully recline"
Cons: "Very small leg room"
Pros: "Good notification re a 30 Minute delay. Obtaining board passes was a breeze and love where I can save the passes to my wallet on my mobile device. Flight crews were helpful, cheerful and professional."
Cons: "With seats being so tight causing an issue when getting in and out of seats."
Pros: "Not having to pay for a checked bag. The check-in process was very easy The bag drop-off line was pretty speedy."
Cons: "The airline stewardesses moved very noisy passengers next to me and talked to them the whole flight."
Pros: "I liked everything, which is very uncharacteristic :)) At least compared to the big American carriers or the national European ones, VA is a gen - esthetically for sure. Clean, comfy, stylish! Will be my choice from now on."
Pros: "courteous attendants"
Cons: "Aircraft amenities. Small 737 for a long international flight. Waiting for busses in both Bali and Sydney."
Pros: "Friendly, helpful, efficient staff on the ground & in the air. Great selection of movies, tv, music for each person flying. Comfortable flight. Great beverage & food choices."
Pros: "Having a not full flight and room to spread out. The Dreamliner is awesome. On time departure."
Cons: "The wifi did not work at all, and I think I was charged 3 times Landed 30 mins early and then waited an hour for the gate, I get that things happen but we have been on the plane for 11.5 hrs. Figure it out!"
Pros: "This was my 3rd time to fly to Brisbane, Australia. Love flying with Virgin Australia. They have great service and friendly staff."
Cons: "I brought my own padded seat, but it is a long flight, so it's best to get up and walk around as much as you can."
Cons: "It wasn't clear that we would need to pay to check our luggage, especially since every international flight I have ever been on allows you a checked bag at no cost. When we got to the airport it cost us $130 each to check our bag which we were told it would have been around $50 if we had done it online ahead of time (if we knew). $130 per bag is excessive for checked luggage and we were extremely frustrated and disappointed. I like to fly Virgin when I can due to comfort but that experience left much to be desired."
Pros: "Friendly crew and good food"
Cons: "Nothing"
Pros: "Everything except the plane itself"
Cons: "Plane cramped"
Pros: "Great selection of entertainment. Crew was very accommodating. Food and drink service was great."
Cons: "Boarding process was slightly hectic."
Pros: "The plane was very nice with great lighting. More food would have been nice as it was a long flight The crew were variable - most very helpful but one or two not so much"
Cons: "Not enough food for everyone and no snacks between meals, which was very bad considering it was a 10 hour flight Entertainment was great, seats were OK (certainly had worse)"
Pros: "Service, food, etched all fine"
Cons: "Fees to assign seats in advance are very high. Sat on the Tarmac a while before takeoff and after landing."
Pros: "Virgin gave everyone meal vouchers to use at the airport during the 5 hr. delay. Also, they still offered a meal on the plane."
Cons: "I couldn't get the inflight entertainment to work. I wish they would offer devices to borrow on the plane."
Pros: "Great cabin comfort and entertainment. Very nice place to be."
Cons: "Cabin crew less warm and professionally nice than Virgin. One point that needs addressing is that when the cabin crew or, even more so, the pilot came on the PA, the sound level was so much louder than that of the entertainment system. You had people jumping out of their seats and it was very uncomfortable."
Pros: "Everything except the seating - far too cramped now"
Cons: "Seating! Seats getting ridiculously tight"
Pros: "It arrived on time"
Cons: "The most miserable 10 hours of my year, so far. Sat in economy. Small seats. Uncomfortable seats. Design of headrest made comfort an impossibility."
Facilities for short connections.
Never booked this flight
Pros: "So rude crew"
Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"
Pros: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Cons: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Cons: "Klm is the best, even on a 40min they served small breakfast."
Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Pros: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Cons: "I flew economy and all was good and appropriate to the level."
Pros: "Impressive service... amazing crew, very friendly and professional"
Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"
Pros: "Very professional"
Cons: "Lost luggage"
Pros: "Crew was helpful and food was very good"
Cons: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
Cons: "Too hot inside the aircraft"
Cons: "Staff rude and short"
Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"
Pros: "The crew"
Cons: "Seat comfort"
Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"
Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Cons: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Pros: "I love the food"
Pros: "Good"
Cons: "Nothing"
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Pros: "Smooth flight."
Cons: "Seat a little cramped."
Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Pros: "MCR airport Mert & Greet parking was smooth and efficient."
Cons: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"
Pros: "Friendly staff"
Cons: "Leg room"
Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Cons: "Nothing special"
Pros: "Friendly crew."
Cons: "So many people on a 747!!"
Pros: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Cons: "Nothing to say"
Pros: "Good entertainment options. Nice flight attendants"
Cons: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Pros: "The entertainment options were good."
Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Cons: "The movie selection did not seem extremely varied."
Pros: "Good service onboard, good food. On time."
Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Pros: "Very friendly crew"
Pros: "Consistently high standards"
Cons: "Nothing"
Pros: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"
Pros: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Pros: "The crew were pleasant"
Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Pros: "great choice of entertainment content, friendly crew"
Cons: "Terrible service in flight and customer service wise .. app functionality was below"
Pros: "We really liked the KLM people, from the check in crew to the flight attendants."
Pros: "Good food, good entertainment system, comfortable seating."
Cons: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."
Cons: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
Pros: "There's almost no padding to them and they're very narrow. I know it's nothing new but I'll keep complaining until something changes, if ever."
Cons: "The crew was wonderful, the food was extremely good for economy cabin standards."
Stop making the people on the flight pay extra for WIFI. The flights are expensive enough.
Was 2 hours late, what changed our plans in Paris. Seats are not comfortable, 2 chairs did not move, to narrow between seats.
We were an hour late which certainly wasn’t Finnair’s problem since we boarded on time. The bus ride from the airport terminal to the plane was almost as long is the flight itself. I my first flight with Finnair and so far I am pleased.
The aircraft and the entertainment system were quite old and needs to be replaced. Loved the AVML meal on this flight, was a very good and well thought out Asian vegetarian meal with a slight European twist to it.
The flight was very comfortable but we ended up paying an extra $300 more for each ticket for seats and baggage. We should have been told in big bold letters that there would be extra charges for everything else.
Great service and food. Flew with British Airlines to Heathrow from L.A.
Provide snacks
The whole experience was miserable. Worst service I’ve ever received. Turkish airlines customer support called me a liar and threatened to hang up on me when the whole issue was due to their delays. They booked me on a different flight arriving two days late without my consent on travel times and then refused changing any of my itinerary. I travel internationally for work every month and this has been by far my worst travel experience. DEPLORABLE service and they simply do not care about their customers
Seat allocation or lack of availability is a mystery. My wife and I had to sit apart from each other, and teenage children elsewhere but I checked in at the first possible opportunity (24 hours to flight) and at this stage 95% of all seats were gone. How is this possible? What can I do differently next to to be able to sit together with my ffamily on a long haul night flight?
This flight was a bit of a let down compared to our departing flight. The food was pretty bad, I couldn't even cut the meat. But the thing that made this less enjoyable was the terrible check-in process. We waited over 70 minutes to check in for Business class. Numerous people almost missed their flight, which made the line even longer. I've never waiting in a standard line that long to check-in, so to experience it for Business class was disappointing at best. Also, the flight attendants weren't as friendly as the ones on our flight to London. One of them with dark hair was great, but the other 2 were grumpy and seemed irritable most of the flight. The experience was quite different from our flight from SEA to LHR, so it was a bummer to end the trip on a mediocre note--especially with the cost of these tickets.
Pros: "at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped."
Cons: "Food a bit bland and uninspired"
Cons: "The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight"
Cons: "Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear."
Pros: "Clean very good seats Nice aircraft very good crew Very clean"
Pros: "Great service on biz class, comfortable seat, quiet airplane (A350)."
Cons: "I liked it all."
Cons: "Nice crew. Basic services. Early arrival."
Pros: "modern aircraft, excellent service , nice crew"
Cons: "food"
Pros: "Nice flight"
Cons: "Nice flight, nice crew"
Pros: "The flight was very fast, boarding and getting off were fast and convenient. They had a new Korean movie that I've been wanting to see but didn't expect would be offered on an airline, so that was great!"
Cons: "The crew seemed quite stressed, when I asked to store my wedding dress in the crew closet they were very short with me, which made me feel really guilty about it, as the stewardess obviously thought I was very troublesome, but they did allow it. The food was quite bland. The entertainment was much more limited than most international flight lines."
Pros: "рейсы точно по расписанию, без задержек, персонал внимателный"
Cons: "заказала и оплатила билеты за 4 месяца до перелета, а получила место в самолпте на самом последнем ряду у туалета"
Cons: "the flight got delayed for an hour and I missed a connecting flight. Was re-routed through Moscow and was at my destination point 11 hours later."
Pros: "My flight was very pleasant and comfortable. It was one of the few times I was actually able to fall asleep on a plane. I also like that this is the first airline that served me blueberry juice which I thought was good."
Cons: "My only dislike was that we left 45 minutes late. Maybe it was not a good situation for some passengers who had to connect immediately, but I still made it in time for my connecting flight."
Pros: "Finnair lost my luggage on my way to Sweden. However, they upgraded my seat to Business class during my flight home from Helsinki. It was great!"
Pros: "No frills but efficient"
Cons: "Food choice limited"
Pros: "Staff was nice, seats were comfortable unlike other flights I have been on the past two weeks."
Cons: "I think the pilot made a wrong turn and made erratic movements of the plane close to the end of the flight. Not sure what happened but it was a little scary."
Cons: "We paid for economy comfort and signed up for the 2x2 seats. Instead we received the 2 seats in the middle of 4. we were more than upset, there is no way we would every request the 2 worst seats in that area and given my husband is 6'6' Did not make for a happy experience."
Pros: "The good"
Pros: "The crew made the entertainment free because of the delay. They were very hard working to make things right."
Cons: "Plane was late at Fenver and Heathrow and into Geneva. Plane seating was uncomfortable for such a long flight. This is an airline issue not specifically BA/Finnair."
Pros: "Seats larger and more comfortablethan 3xpected."
Cons: "Food and drink overpriced."
Cons: "Not enough leg room."
Pros: "Professionalism, punctual, friendly service"
Cons: "You pay for your food just like you do on American Domestic airlines. However they offered coffee and their special Finnair grape juice."
Pros: "On time."
Cons: "Seats are uncomfortable."
Cons: "They let us board before fixing an electrical problem causing major delay. They needed a new part and they thought they could jerryrig a repair!"
Cons: "There was no entertainment"
Cons: "Whoever designed and built this airplane should literally be INDICTED - AND I AM NOT KIDDING! We were in disbelief the moment we boarded and saw the airplane. 10 people across jammed into the row??!! - and on an long international flight?? - are you kidding??!! Further, these were the SMALLEST seats I have EVER been forced to sit in. Neither I, or my friend came close to fitting. We literally had to alternate getting up and standing because we were literally overlapping each other when we sat! (His shoulder and arm were literally on top of me!!). It was so bad that when the stewardess came rolling down the aisle with her cart, I had to be aware and see her in advance so I could literally TURN MY BODY OVER TO THE LEFT HALF ON TOP OF THE PERSON SITTING NEXT TO ME SO SHE WOULDN'T TAKE OFF MY ARM AND SHOULDER. ULTIMATELY, SOMEONE, OR MORE THAN ONE PERSON, IS GOING TO GET SERIOUSLY HURT BY THIS RECKLESS, GREED-DRIVEN DESIGN!! The OVERT GREED by the airline (American) clearly reflected by this in trying to JAM as many human beings into a flight as possible like Sardines is DISGUSTING!!! You simply DO NOT TREAT HUMAN BEINGS THIS WAY!! It is also clear evidence that there needs to be tighter standards, regulations and penalties by the FAA and what is allowed by airlines. AND I AM SENDING A LETTER TO THE FAA!!!"
Cons: "No TSA pre check"
Cons: "I paid for an upgraded seat and after boarding other passengers were being moved to the same area that I had paid for an upgraded seat FOR FREE!"
Pros: "Nothing!!"
Cons: "Seats given away that we selected six months ago even though we checked in days early. Four family members all over plane."
Pros: "Overall a great flight."
Cons: "Breakfast not their best meal. No tea or coffee served, very disappointing."
Pros: "Food ok. Service fine, grew nice."
Cons: "Last on board no cargo space..Sears are not great. Passenger behind my wife was pounding on the video games I the entertainment system the whole flight."
Pros: "geting off"
Cons: "To cramped so I will go back to Delta"
Pros: "The pilot was briefing us about everything There werent much passengers so we were seated in a way where we had space. Great entertainment choices Great food"
Cons: "Notting i can think of"
Pros: "Crew was nice and boarding was on time"
Cons: "entertainment on the A330 is so sluggish people think the screen is not working correctly pushing harder and harder on the screen making it uncomfortable for the people in front of them. Food is as usual: Not very healthy and always the same."
Pros: "The plane left an hour late .... but ... in the middle of a snow storm which in normal situations would have lead to the cancellation of the flight. So ... something which normally would be a major negative view is now actually a positive comment."
Pros: "About the only positive was that the plane left on time and arrived on time."
Cons: "Checking luggage was a nightmare. I stood well over an hour in line. We barely made the flight, and afterwards our luggage was lost, and it still has not been found. The wheelchair that I had ordered for my travelling companion was not there, either at Manchester or Philadelphia. The seats that I had reserved were given away to someone else. Whilst the plane flight itself was okay, the airport experiences on either end were miserable."
Cons: "Finnai leased this plane from EuroAtlantic. The seats were uncomfortable, entertainment system didn't work, crew was careless... It was a light from horrow! Plane was at least 20 years old!"
Pros: "everything except food"
Cons: "food"
Everything good except comfort of seat.
Customs at CDG airport was sooooo slow that we nearly missed our connection with maybe 3 minutes to spare.
Stefan stewart was excellent, helping with my food & drink needs,thank you.
Waited 45 minutes for the pale to get cleaned up. Almost missed my next flight. My bags didn’t make it to my final destination.
beware of tight connections at CDG... big airport , bussing from the plane is time consuming...
Check-in was TERRIBLE !!! The AF staff was mostly clueless and not helpful, and the procedures in place were outdated.
No online check-in, so not ideal for business travellers having to queue to check-in at Zurich airport
They just let people fly without properly using the required mask
Pros: "La ponctualité."
Cons: "Variété des boissons proposées."
Pros: "El entretenimiento"
Cons: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"
Pros: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Cons: "The seat could have been much better as far as reclining and space. Overall I loved the flight."
Pros: "n/a"
Cons: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."
Pros: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Cons: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."
Cons: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."
Cons: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Pros: "Incredible staff. Super polite"
Pros: "Nothing"
Cons: "Everything"
Pros: "Nothing !! Such a bullshit flight ever !!!"
Cons: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"
Cons: "More options for gluten free food. Always get the same dish"
Pros: "crew was wonderful, great food, quick boarding"
Cons: "cant think of anything"
Pros: "Staff and services all very good definitely"
Cons: "Everything was brilliant"
Pros: "Food and entertainment was awesome"
Cons: "It's awfull to sleep. Very unconfortable."
Cons: "they lost our luggage very inconvenient"
Pros: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Cons: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Pros: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"
Pros: "Just a routine flight but done with perfect execution."
Cons: "Nothing."
Pros: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Cons: "Check in process was easy. The flight attendants are all very helpful and kind."
Pros: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Cons: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."
Cons: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."
Pros: "On time."
Cons: "Did not seat together passengers, although booked and checked in at the same time."
Pros: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Cons: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."
Pros: "Food was good. Crew nice and professional."
Cons: "Landing was not so smooth."
Pros: "Food has improved a lot on business class. Meals are more creative."
Cons: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."
Pros: "It was a wonderful flight and service . Hospitality and welcoming."
Cons: "Nothing everything was amazing ."
Cons: "No offer of snack with no egg in it."
Pros: "Nothing"
Cons: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."
Pros: "Nothing"
Cons: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."
Pros: "The service"
Cons: "Nothing"
Cons: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"
Pros: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Cons: "All airlines need to remove a row of seats and give everyone just a bit more legroom."
Pros: "It was on time and the crew was good"
Cons: "The food wasnt upto the mark"
Pros: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Cons: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"
Pros: "Nothing"
Cons: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."
Pros: "There was enough leg room"
Cons: "The food was not very nice and the aircraft was really cold."
Pros: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Cons: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."
Pros: "Standard stuff"
Pros: "The crew was very nice and helpful."
Cons: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."
Pros: "I like service of AF"
Pros: "Wheel chair service at LAX is run by the airport. Their priority is to get you to your flight, not to a VIP room regardless of how early you check in."
Cons: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."
More then an hour late
Sitting in row 9 I did not get my first choice for dinner menu , disappointing.
Very easy and smooth.
Better snacks
Delay caused me to miss my connecting flight
Lost luggage due to jammed pulley for luggage. Took over an hour to retrieve luggage.
The plugs were not working in the flight and since they’ve taken out the screens even in first class it makes it kind of useful when you have to use your own device. I also found my cushion to be loose and sliding all over. Overall the flight was good. The crew was great. The lack of amenities and the state of the plane left more to be desired. At least Delta you can use WiFi for free a little as well as getting messaging services for free.
Pros: "Crew was good and mostly attentive."
Cons: "Had to move seat three times because the audio/video didn’t work in my seat. Was very frustrating"
Cons: "Nothing evething is ok"
Pros: "Lisa I. was one of the best flight attendants I have ever observed. She enjoys being on the airplane with people who need help, comfort, to complain about anything. She was all over the airplane and refused a tip when I tried to insist she accept it. She said, “I have been doing this for a long time, I am tipped by seeing passengers having a pleasant flight.” I had goosebumps and the two women to my left and right were also impressed by her professionalism. I pray that Lisa is working on my flight home!"
Cons: "Absolutely nothing, even with 30 to 45 MPH winds, the plane was gentle. The passenger next to me was scared. Lisa said to let her know if she needed anything, the woman was fine the whole flight. Lisa came by with extra snacks and she smiled and said she was doing well!"
Pros: "The pilots did a great job through turbulent air"
Cons: "I wish the seat reclined further back"
Pros: "Friendly crew, smooth flight and comfortable seats."
Cons: "NA"
Pros: "Flight was relatively smooth and arrived more than thirty minutes early."
Cons: "Flight attendants did the basics without showing any enthusiasm for their job or appreciation for the passengers in business class. Food service in business class was uninspiring as there was no element of "international cuisine" on a flight where some dining creativity would have been welcome."
Cons: "Why are seats so small?"
Cons: "Over booked flight"
Cons: "Not gotten cancelled on August 18 and delayed for 24 hours with no compensation for hotel we had to get. Then would be nice to not get delayed 4 times on today’s flight arriving home at 2 in the morning on a day we HAVE to go to work because we already are in trouble for missing previous day."
Pros: "Uneventful"
Cons: "Diet Gingerale please"
Pros: "Old aircraft. No media at the seats. Why are old aircraft still being used?"
Cons: "Basically everything. For the price, the flight on AA across the sea was horrible."
Cons: "Boarding crew was not very polite. You can get the same message across with out being rude. Just not necessary."
Pros: "Nothing"
Cons: "Wait"
Cons: "Delay in boarding due issue with aircraft"
Cons: "There were no inflight entertainment. This is the only international flight I have ever taken that didn’t have any. For an 8+ hour flight, it’s ridiculous not to. The food was also worse than typical airline food."
Pros: "Nothing"
Cons: "Everything"
Pros: "Good seat though cramped."
Cons: "Cramped. I don't like in flight credit card offers."
Pros: "Flight was pleasant. Good leg room."
Cons: "Entertainment touch system did not work. Glad I brought my own, otherwise would not have had any. ☹️"
Pros: "Great"
Cons: "The flight attendant dint even offer me water and just passed by me."
Pros: "Flt attendent was really nice, friendly, courteous"
Cons: "Flt not on time. A/C did not work properly."
Cons: "choice of meals"
Pros: "Legroom, interactive lcd screens on seat headrests. Would fly again, affordable as well."
Pros: "We arrived safely The seats were comfortable We were on time"
Cons: "1) American's boarding process seems to be driven by ticket price and nothing else. Every other airline I've been with boards families with small children first. It lets those families and get on board and get setup so that they don't block aisle access for everyone else. American seems to board based on how expensive your ticket was. So, the aisles get blocked and boarding takes forever. 2) The cabin crew gave pretty apathetic service. When our baby threw up on us, they just told us to go clean ourselves up in the bathrooms. They gave us a can of soda water to help clean up, but that was about it. 3) When my wife asked if the bread was dairy free (for our baby with a dairy allergy), the staff's response was to turn to another staff member and ask them, "Do you want to go back and research that?" In the end they just told us they didn't have time to look it up."
Pros: "Good staff."
Cons: "Old plane, broken entertainment system, and blankets were not clean on a 9 hour flight."
Cons: "The cabin was extremely hot, taxi time and time sitting in the plane took way to long. Air flow was extremely limited"
Pros: "Comfortable seats, good price"
Cons: "No own TV, plane visibly old"
Pros: "The plane landed on time."
Cons: "Beverage are limited, one of the crews was loud, the food was terrible. I made a reservation through japan airlines. If they do a codeshare, they should give the passengers equal advice."
Cons: "Flight attendants"
Pros: "I appreciated the fact that I kept getting flight delay updates...."
Cons: "I purchased the earliest flight of the day from Vegas to Los Angeles so I could be in LA by 11am so I could attend the 1pm Dodger game at dodger stadium... ( I specifically flew into lax for the game that I spent $100 on tickets for) well I arrived to LAS at 5am by 515am I received my first notification that my flight wouldn't be leaving until 1030am.... I was a little annoyed but hey I'm still going to make it to my game, ( I just needed to let my ride know who's lives 3 hours away from LA that my flight was going to be 3 hours late not to rush) well about an hour later I got another notification that my flight was now being pushed back to 230pm.... at this point I have no choice but to look for another flight.... I found another flight on Southwest leaving Las at 1210pm arriving in lax at 120pm... perfect I can still make my game... That flight was boarding on time... ran into some hiccups on the runway... arrive to lax at 130pm... not a problem can still make my game... sat on the runway at lax until 335.... needless to say I missed the game... while in the air I received another text that my American airline flights was now pushed back to 530pm... mind you my day started at 5am on Las Vegas to catch a flight out at 720am.... Now had I not found that other flight I would have been sitting around Vegas airport for over 12 hours.... I was not a happy flier today, specially because the actual flight is normally no more than 45 minutes start to finish... I could have rented a car and drove... would have been cheaper and I would have made it to my game ...."
Pros: "Nothing"
Cons: "We purchased seats and they changed them without telling us so we picked new ones. Well guess what, we get to the airport and the same thing. I was seated at the front of the plane and my fiancé was at the back. Luckily a nice gentleman switched seats with me and we were able to sit together but it was the last seats that did not recline on an 8 hour flight. We will never fly American again. Their customer service offered no help and was extremely rude to us."
Pros: "Did not catch that flight. Delayed about 8 hours."
Pros: "Good service, as efficient as possible"
Pros: "Spacious seats, excellent service and the food was great for an aeroplane meal. Lots of bathrooms and I was always able to access food and water."
Cons: "They still use the dual port for headphones for the entertainment system so you are unable to use your own headphones. I didn't watch anything because of this."
Cons: "temperature was too hot and stuffy."
Pros: "After missing my flight and zero empathy from AA employee who reassigned a new ticket - I was given 3 new times and an explanation that no pilots were there yet. Flight was short and painless -- but the scheduling was totally frustrating."
Pros: "The crew's response was better than expected."
Cons: "Snacks were a bit too expensive."
Pros: "Nothing"
Cons: "Everything!"
Cons: "America Airlines...worst service and just a horrible experience"
Pros: "Pretty comfortable"
Cons: "A passenger seated next to me threw up all over me as we landed. We were seated towards the back, we should of been let out first because when I say threw up, I mean he THREW UP!! And the hosts looked less than pleased and just handed us paper towels to clean it up. Just not very friendly."
Cons: "Plane was extremely hot! AC was barley flowing"
Cons: "5 out of the last 6 fights I've taken out of Fayetteville through Charlotte to Houston, or in revers, have been delayed in some way. It has made me miss multiple connecting flights with the last one making me stay an entire extra day. Very unhappy with the service."
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