Daily cleaning, installation of cabin HEPA filters on flights from Europe to Santa Fe
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Scores according to KAYAK customer reviews
Pros: "Love the Airbus, roomy."
Cons: "Better entertainment movies, food are boring."
Pros: "The flight was pleasant and we landed early."
Cons: "British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated."
Pros: "The flight was super relaxed and comfortable. We really loved the Magnum ice cream at the end of the flight."
Cons: "The flight was delayed due to plane safety issues, but the crew fixed it and got us to London almost in time. I didn’t love that there were no vegan food options, and even if there had been, they ran out of fresh food by time we were served. Not great."
Pros: "Crew professionalism"
Cons: "Earphone, squashy seat, limited leg space in economy class"
Pros: "Good crew!"
Cons: "No complimentary coffee or soft drinks! No entertainment!"
Cons: "Our BA flight from Vienna to London was 30 minuets delayed and we almost missed our connection. BA crews and captain never apologized or explained the reason. They didn’t bother to check and announce the gate of major connection flights like some other airlines would do. They just said “Check the departure information board when you arrive.” We made to our AA flight only it happened to be in the same terminal."
Cons: "Seats size for business class doesn’t meet level of business class"
Cons: "Flight delayed and caused me to miss connection. The flight from Edinburgh to London is only an hour. This became a disaster for travel all day."
Pros: "Regret I am overwhelmed with catch-up. Number one was the price of the flight. Food was plentiful but average (less than that when compared with what we had just experienced in Italy), and service by phone was phenomenal, given the special consideration of seating and menu details accorded to me."
Cons: "They were late, once we were ready to board the plane it has been changed to another gate due to Brittish delay, so we had to do nother security review. We faced a bad attitude in the countter that was very dissapointing."
Cons: "it is ridiculous that i should have to pay 75 euro for my first bag. additionally, BA doesn't even give you free refreshments anymore!!!! When every other airline does better than BA on these fronts, why would I ever fly with them again?"
Cons: "Transfer at the Heathrow airport was such a hustle. Even though we had about hour and a half for transfer, take getting off board into consideration, we were on the run to our next gate for about 50 minutes without stopping, barely had a chance to use a restroom. Longer transfer period is needed most definitely. Also at least complimentary glass of water would be nice on the board."
Cons: "Seat cushions inadequate; back support insufficient. Food mediocre."
Pros: "Flight not fully booked, able use a whole row for 2 of us."
Pros: "It took off. It landed. No drama. 15 mins early."
Cons: "No complimentary hookers, whisky or cocaine"
Cons: "Everything else"
Pros: "The gate agents had no idea how to effectively board passengers in an expeditious and civilized manner. The on-board crew was top-notch. Seat room was adequate, but justthat."
Cons: "trapped on this plane for over 3 hours and they can't even spring for a lousy soda and bag of crisps."
Pros: "Cabin crew was friendly and accommodating. Flight was on time and landing was excellent."
Cons: "No complaints"
Pros: "The flight was a bit too short to really judge, But the crew was pleasant and the flight was fine."
Cons: "Paid extra for mediocre seats"
Pros: "Everything was okay! The plane was kind of empty and that why the service was excellent, the crew very friendly."
Pros: "Employees were very helpful. Wheelchair personal were efficient and friendly."
Cons: "Lack of a separate "extra legroom". Have to be careful to get premium economy and then hope I can get bulkhead seat at airport."
Pros: "Liked the dinner. Loved the dessert (chocolate cake )"
Cons: "Didnt like the breakfast. Omelette eggs too greasy aswell as the rest of food. Coffee wasnt good either"
Pros: "Upgraded the world traveler plus and the larger reclining seats, plenty of drinks and good food made all the difference for such a long flight. I'd return to British airways"
Cons: "My personal tv display didn't offer me all the entertainment options that it should have, but the one next to me did and I didn't complain."
Pros: "The crew was pleasant & food was fine."
Cons: "The flight was late, which made us miss our next flight."
Pros: "announcements made by the pilot about weather and the flying conditions and travel time were very good."
Cons: "the plane was delayed and the check-in person gave me a different time for when the plane would leave vs what was on the boards. i was lucky that i did not listen to her or i would have missed my flight."
Cons: "You got delayed I almost missed my connection flight"
Pros: "The folks at British Airways somehow got us on a flight to London."
Cons: "You booked us on a flight THAT DIDN'T EXIST. Thankfully, BA had another flight leaving almost a half hour earlier to London."
Cons: "I didnt like that there was no food or water to be purchased after security."
Pros: "Better to avoid BA. At least they should serve some water. Next time I'll use some other airlines to get to London."
Pros: "The crew were very welcoming and took care to explain what was happening and why."
Cons: "The new 'pay-as-you-go' model makes this premium national carrier more like a budget-end option. For instance, with the refreshments, not only do they not accept cash, but they don't accept the full range of bank cards (from main stream European banks). It was as frustrating for the crew as for the passengers."
Cons: "It was 1.5 hours late and I didn't even get water"
Pros: "The airbus 320 was clean and well maintained"
Cons: "There was a massive delay and I stood in line 6 hours to rebook. Because of the long rebooking line, I missed multiple other potential alternative flights that day and had to spend an unscheduled night in the suburbs of Glasgow. Had rebooking been more efficient, I could have returned home the day scheduled. Very disappointed."
Pros: "On time"
Cons: "Very limited seat spacing we were very much jammed into the aircraft. Also, there was no service offered, I could not even get a cup of water"
Pros: "The attendants were professional and polite."
Cons: "Food needs work."
Pros: "I was not able to get one glass of water to take my medication, without having to pay for it. British Airways has become one of the worse airlines."
Pros: "Movies free Staf Comfortable"
Cons: "Lint time on plain before take off"
Pros: "Everything worked pretty well, and BA's staff was very correct. Seats are quite good, and flight wasn't full, which I greatly appreciated."
Cons: "It bothers me to have to pay for a glass of water. Still does not make any sense to me."
Cons: "Old airplane, on one chair the seatbelt didn't work, on the next chair it didn't have the cushion."
Pros: "Crew was friendly and helpful."
Cons: "Plane had some technical problems so they let us go inside the plane and we had to sit there for 3 hours while they were fixing licking gas situation. Flight was ok but we got food only once."
Pros: "The flight was nice and short, the few was courteous and helpful. All as expected."
Cons: "This was really a bare-bone flight. They did serve a drink and peanuts, but it was a lunch time flight so one would expect at least some food. Heathrow was busy so went into a holding pattern which added time and some passengers became worried about their connections. Upon landing they mixed up baggage pickup and we had to wait a long time running between two conveyor belts looking for it."
Pros: "The staff on all flights were pleasant and very accommodating."
Pros: "The flight on BA was nice and service was good. The food was acceptable. I liked their entertainment - lots of good movies and other things to watch."
Cons: "The connection in London - just one hour - was absolutely not enough. It takes 15 minutes or so just to empty a large plane. Then, if you have to make a connection from one terminal to the other, as we did, you rush to a bus that drives you all the way across the airport. At that point you rush to find yourself faced with going through security yet again. All this made us miss our flight and turned what should have been a 10 hour trip into a 24 hour trip. That is British Airways fault for leaving so little time to connect. When you book your flights, be sure to have an hour and a half at the very least - preferably 2 hours."
Pros: "Short flight, no complaints. I liked that coffee was served with milk."
Cons: "No real complaints."
Pros: "Service was impeccable and perfectly timed. Food was good and quantity sufficient. Flight crew was friendly and had a lovely sense of humor and warmth. Movies made a long flight bearable."
Pros: "It made it."
Cons: "Once were on board our pilot informed us there would be a 1 hour hold time by the tower. After 20 minutes, things changed and we left. We arrived late, but it was Terminal 3 to Terminal 3. Fast right? Nope. Walked for days and then we got to go through security again. Arrived to gate. More of room with in access, but no out access. Good thing there were bathrooms in there - oh no wait - there weren't. Good long wait with kids before we could board."
Pros: "Arrived safely."
Cons: "Bumped from business to coach and given a lousy $300 voucher."
Pros: "My flight attendant always smiled and was very hospitable."
Pros: "The speed at which everything was handled."
Cons: "It was great"
Pros: "The flight crew was fine considering it was 2 in the morning."
Cons: "Our flight was delayed 3 times; from 10:40pm to 12:55am to 1:25am because “the copilot was late on his flight from Chicago.” When another American flight arrived around midnight and their copilot offered to step in (he had not exceeded his flying hours), he was refused by management. Exhausted passengers were extremely angry. Each time the flight was delayed, the gate agents waited until the “Boarding in...” status screen reached 0 before announcing the next delay. Not cool."
Pros: "Appreciated the pilot keeping us informed re: turbulence and avoiding it"
Pros: "It was on time!"
Pros: "Crew good seat was better than than the last. Food really good"
Cons: "Shorter fly time"
Pros: "Plane was nice and comfortable, enjoyed blanket and pillow. Cabin soft drink service was good."
Cons: "Ok movie selection, more less R rated movies to choose from would be nice. Served snack literally 20 minutes before we landed, kinda silly."
Pros: "Great crew! Comfortable seats!"
Cons: "Seats on American Airlines are the pits. So much so, that my back has gone into spasm. Bottom line, in future I'll do my best to avoid flying American!"
Pros: "No major screw-ups this time!"
Cons: "It's AA, let's not try too hard here."
Cons: "Plane was too warm during flight. Aisle is narrow, seats are semi-hard. Lav needed attention (ran out of towels)."
Pros: "NO NO"
Cons: "I’ll never fly American Airlines again. Staff was rude and food and entertainment screen did not work"
Pros: "The check-in was pleasant. I was treated politely, the staff was friendly and helpful."
Cons: "People at the gate while boarding were quite rude."
Cons: "The flight was booked. A lot of families were separated. It included family with the small children. Passengers were running around asking to change the seats. The entertainment system was very slow. The sound made cracking noises. The flight was over two hours late. In addition, we had to wait for our luggage over 40'. The luggage was wet."
Pros: "The food and the snack was pretty good"
Cons: "I paid $20 for the 24 hours of Wi-Fi and it never worked On either flight. The guy sitting in the seat behind me kept putting his knees into the back of the seat to prevent me from reclining so that his girlfriend could sleep with her head in his lap, so I could not recline in sleep on the long flight from Munich to Philadelphia. I don't have any of these issues when I fly on United. If you want me to fly on American more than I suggest you fixed them."
Pros: "All the trip , not my food selection"
Cons: "6L to close to the galley"
Cons: "The flight was an hour late to depart."
Pros: "British airways 787-8 Dreamliner. New-ish plane. Nice crew. Food was good"
Cons: "Business class seats were cramped. No place to put a book af glances when going to sleep. Headphones are not noise canceling, thankfully I brought my own"
Pros: "Great crew cabin and excellent service at the checking area"
Cons: "Could not get to Santa Fe! Had to fly to Albuquerque & arrange transport to Santa Fe! No luggage til next day!"
Cons: "2 hour late departure. could not get there story strait on why the delay, finally they went with weather delay. steward reminded me of a bunch of people unhappy with there jobs. need to work on customer service"
Cons: "American Airlines DISCRIMINATES especially against the elderly! The airlines took my family of 6 off the flight that I booked 6 months in advance, and I had no flight out of Munich, Germany. I do not know why. I called and had them put us back on the flight. I paid extra for seats so that we could all sit together. The seats were given to others and my family could not sit together. The American Airlines employees were not helpful at all! The agent, Rowna, lied to us that we would be sitting together. They will not reimburse me for paying extra for seats that I did not get. The porter that pushed my mother in the wheelchair was more helpful than any employee."
Pros: "It was on time, crew members were great."
Cons: "My video screen watching a movie froze the last couple of hours. Let the attendants know, nothing ever happened and reminded them a few times over the 2 hr period."
Cons: "When you are running late to make the flight it’s stressful enough. The last you need is an employee at the gate telling you that your caused the flight to leave late. By the way we took our seats and waited about 15 minutes before we pulled away from the gate and landed early. Airlines should recognize this is stressful for their customers and be trained to handle it differently. Furthermore most delays are not caused by customers. Also don’t charge $10 for a stale sandwich."
Pros: "great flight! THank You"
Pros: "The fact that we got home without our luggage missing"
Cons: "Flights were operated by American Airlines. The touch screens on the flights between Munich to Philadelphia. Apparently this was a known issue so I have no idea why the company didn't care to fix it. The food served was awful and tasteless. Not to mention that webjet once again made errors with out booking which the AA ground staff were nice enough to fix."
Pros: "On time. Nice plane."
Pros: "On time!!"
Cons: "No wifi, no inflight entertainment, like flying in 1984"
Pros: "All of the flight was OK - nothing special -"
Cons: "One of the flight attendants did not like her job at all - like a robot - no smiles, frustrated and bored"
Pros: "I had a relaxing trip everything went smooth and the crew was very nice and helpful"
Cons: "the only thing I did not like is the food choice because it seems like every airlines have the same to choices no big deal"
Pros: "Plane was comfy and food was good"
Cons: "Boarding in Munich was a nightmare. There was no place to line up and there was only one person checking tickets which resulted in 100s of people trying to push through at same time. After that we had to cram on buses and wait on tarmack for 30mins till plane was ready and then everyone rushed on the plane."
Cons: "This was actually an American Airline flight with other carrier names. I hate how AA tries to get passengers to pay more for seating. Even less than 24 hours before the flight they were trying to trick me into selecting a less desirable seat or pay an additional $93 per seat. It was only because we got to the airport early did better seats mysteriously become available. Even after selecting seats they still tried to get us to pay for "better" seating."
Pros: "All is well."
Cons: "No worthwhile complaints."
Pros: "It was a short smooth ride, no delays and the crew was nice. The snack was fine."
Cons: "I wish they offered drinks more. Like a bottle of water along with something else to drink."
Pros: "Was able to get my flight transferred!"
Cons: "I liked Everything!"
Pros: "The smoothness of the ride"
Cons: "Boarding was rushed then we sat on plane for an hour before take off. Then movies i wanted to watch wouldnt work and crew was annoyed and not helpful. Food was ok... mashed potatoes would have been better as rice with chicken."
Pros: "When we printed out our boarding passes the two seats that we bought were not listed. The agent at the boarding gate was awesome and got us two seats together. The flight was smooth and the flight crew was very good."
Cons: "The time allotted between flights was too short."
Pros: "Good meals"
Cons: "Could not get seats together with my husband"
Pros: "Announcements and directions on landing in Philadelphia were very complete and helpful. Crew came around multiple times offering drinks."
Cons: "Baggage unloading took 40 minutes to begin. Caused jam up behind other arriving flights at customs and everyone in big rush to catch connecting flights. Entertainment good but touchscreen was not responsive and frustrating to operate. Long walk to new terminal for connecting flight even though flight was listed as the same flight number for both legs."
Pros: "Plane was not full and seats seemed spacious. Everything was on time."
Cons: "the entertainment systems was very slow to respond to the touch commands on the screen."
Pros: "Staff was wonderful."
Pros: "The flight service was consistently adequate and the attendants made sure to provide many opportunities to stay well hydrated"
Cons: "There was a screaming child that made the trip almost intolerable. No fault of American, however, perhaps the attendants could have made some additional suggestions to the parent to help him quiet his child."
Pros: "Everything went fairly seamlessly despite having a pacted plane."
Pros: "Entertainment options were outstanding , 4 movies and 10 hour flight is quicker than quick."
Cons: "Nothing on the flight. Could not pre-board on line, so instead of a zone 2 loading sequence we got zone 4. as a person who flies to Europe 4-5 times a year I do not enjoy getting on a plane in the Zone 4-5 sequencing."
Pros: "It's pretty rare I can sleep on a plane, but I actually got some rest; very grateful for that."
Cons: "At 6'7", basic coach on a 737 is painful on the knees. I realize I can exit row for an upcharge, but that's kind of messed up, isn't it?"
Pros: "New seats are excellent"
Pros: "Enough space between seats"
Cons: "Very little food"
Cons: "Flight was late due to mechanical issues. Couldn’t exit the plane in Chicago bc of JetWay malfunction."
Pros: "Flight was calm and arrived early"
Cons: "Odd seat rows are cramped. Food was below average. Dry salmon and chicken. Flight attendants were barely visible. My seat did not work properly"
Pros: "Loved the food. Great for flash frozen and then microwaved. Service was excellent, much better than the going flight."
Pros: "The crew was attentive and professional"
Cons: "The seats were very uncomfortable"
Pros: "The boarding process went smoothly."
Cons: "The entertainment options were not that broad. Music for instance was only podcast?!"
Cons: "I understand sometimes there are problems with gates once a plane lands, but an hour on the tarmac waiting to get into a gate is ridiculous. Pay up to have gates available for your aircraft. We have choices when flying. If you disrespect the customer's time, we take our business elsewhere. Also, having the customer do everything from tagging our baggage and automated check-in at the airport should reflect in the price we pay for a flight. Instead, you make us do all the work and keep prices the same."
Cons: "Flight was cancelled, instead of a direct flight back, we had to go to Munich and then fly to LA"
Pros: "The actual flight was great, employees on the plane were very friendly"
Cons: "We missed flight by 5 minutes and employees were not helpful at all. We had to stay the night in Houston due to this fact and caught a flight out the next morning. The employees were all ready to get off work and left w/o helping us."
Cons: "Our plane was United, so I don't think this reflects on Lufthansa, but rather United. The plane entertainment was extremely outdated and there was not enough room in the overhead containers for everyone's carry-ons. This problem made boarding a very long and aggrevating process."
Pros: "Everything was good."
Pros: "The London based crew: attentive, kind, relaxed, sympathetic and very professional in a relaxed fashion."
Cons: "The food is terrible, the rest adequate. Since all airlines cahoot to have same prices the choice for the passenger is quality and United does not offer a great deal on that subject."
Pros: "The international flights were fine."
Pros: "Flight from sfo to london didnot have personal tvs & the main tv didnot work well. London to SFO there were personal tvs but mine didnot work at all. Th flight attendants could not fix it i guess. It kept freezing every movie i started. 10 hrs of flight was very boring."
Pros: "Aircraft was in great shape. Handling at both airports was efficient and professional. No delays in either direction. Great flight."
Cons: "Typical of most U.S. carriers, some of the flight attendant staff was unpleasant and grumpy. One particular male flight attendant could use a lesson in how to be pleasant from the non-domestic carriers or look for another line of work."
Pros: "There was plenty of room because the flight was less than half full. There was a very friendly and helpful female flight attendant with an Asian ethnic background."
Cons: "It was impossible to check in online because I have a U.S. Green Card. Something should be done to fix this. It shouldn't be too difficult. There was a gray-haired male flight attendant who was extremely negative and unfriendly. Perhaps (I hope) he was really a security guard. But if he is going to serve people, he has to understand the concept of service."
Pros: "The crew was very friendly and accommodating. We even arrived a half hour early."
Cons: "I booked this one as a Lufthansa flight, so I was disappointed to find out that it was actually just United. I've never encountered an airline bait and switch like that before. Also there was a group of children on the flight who were screaming (not crying – very literally screaming) at the top of their lungs for a long stretch of the flight."
Pros: "United airlines handled the flit gut and their international service is excellent."
Cons: "I don't being changed to United flights"
Pros: "Offering food and drinks as part of ticket price, on-time departure, efficient service."
Cons: "More leg room without extra fees."
Pros: "The plane flew."
Cons: "We must have had the oldest plane in the fleet. Small screen entertainment with cycling channel movies, not individual choice ... And my screen did not even work. Uncomfortable seating. Poor meal choice. Service was average, some of the staff seemed to be doing the best they could with what they were given. Some didn't seem to try at all. Why is United so far behind any other sta Star"
Pros: "Enjoyed the extra leg room, choice in movies, how smooth the flight was."
Cons: "The food was ok, the stewardess wasn't very friendly, it was like I was inconveniencing her, although I never asked for anything extra and always said please and thank you."
Cons: "Ground staff was racist. Standards vary depending the color."
Cons: "Crowded flight"
Pros: "Boarding was painless despite being a full flight. Plane left on time."
Cons: "Complete failure of the wifi based streaming system. And not just for me, but the whole plane. Probably never fly with UA long distance again for this. Failed on the way out and on the way back. I have no faith that it will work the next time. Crew were sympathetic but powerless to fix it. A stale sandwich is forgivable, not having any on demand movies to watch for 11 hours isn't ."
Pros: "Staff friendly, quick boarding, organized no delays"
Cons: "Food I know it's not a restaurant but the quality was below expectations when compared to a few other airlines."
Cons: "Wish I did not book this flight. It was not on"
Pros: "We didn't crash"
Cons: "The gate attendant reopened the plane for the man in front of me because he had one book bag and refused to let me on because I had two. The room and taxi voucher were adequate. But $30 in food vouchers doesn't get you very far in an airport. Also that's just enough to survive the lay over that was caused by your maintenance issues. Your attendant then tried to put me on standby all day the following day with a guaranteed flight at 8pm. I then asked him to check other airlines and was able to get an 8am one. The sheer lack of customer service is impressive. PS if your airline screws up, the least I deserve is a seat upgrade or some free sky mile points."
Pros: "The flight was relatively smooth."
Cons: "1. The flight was late by 2 hours to board. 2. The crew seemed out of wits in dealing with passengers. 3. The tray was slipping and sliding out of the folding table. 4. The food was terrible. Some foods were cold as rock. 5. There were no individual entertainment system. The DVD player was not working. They could not get movie on the overhead TV for 3 or 4 hours. 6."
Pros: "I like the room spacing of seats and it wasn't over crowded, it was clean and the flight attendants were very friendly. I could not asked for a more comfortable seat being in economy seating."
Cons: "I have no complaints I truly felt comfortable and safe."
Pros: "Everything was good except for couple of things the food n snacks Ucan offer or improve it The toilets were one I used)was out of paoer towels n rolls! Plus it was v filthy too!"
Cons: "The number of delays and the lack of communication to passengers. The meals served were not good, in that they tasted terrible. Too much sauce or salt on everything. It was not an enjoyable flight or experience."
Pros: "The attendants were very kind, polite and efficient"
Cons: "1) Seats barely recline beyond 90 degrees. 2) person behind me had knees jamming against my seat the entire flight. 3) Food was unimpressive. was on British Airways a week before and it was great. 4) Paying for cocktails on a long haul flight is absurd. 5) Instructed to "download a ridiculous app" for entertainment. 6) I couldn't get WiFi in the airport to function!!! so was at a loss. I was traveling overseas for God's sake. IN a foreign country. 7) Outlet to plug my power sources for mobile devices into was not functioning."
Pros: "Seats were comfortable and the most surprising was the leg room. I am 6'1" and it really helped. Food was average, have had way better on other aircraft carriers."
Cons: "No charging point. Tray was not working properly. The entertainment screen was difficult to use. The touch screen was very difficult to use."
Pros: "Flight got delayed almost two hours at London after boarding, sitting on the plane not nice"
Cons: "Flight delayed almost two hours after boarding at London, not nice!"
Cons: "Kayak suckssssssssss"
Pros: "The flight attendants were attentive and polite."
Pros: "Good movies, empty seats so i could stretch out."
Cons: "The crew was nice! But a little awkward. The food was kind of bad."
Pros: "Boarding was swift, seat was fine, service was pleasant, flight was uneventful."
Cons: "Entertainment system was a tiny, pixelated screen playing a few movies on loop. Felt like it was 20 years old. Food was fine, but the pre-landing snack was a very greasy, ham and cheese on pretzel roll sandwhich."
Cons: "Crew was rude and did not reply to my call button when I rang it 3 times. Boarding was confusing. Instructions to get your passport checked before your zone boarded was not clear. Boarding agents were pleasant, but onboard crew was rude."
Pros: "The crew both ways were professional and hard working."
Cons: "The flight was a code share with United. Seats were ridiculously cramped in economy. Perhaps this is the new normal--I haven't flown internationally in a while. Food was just ok. I was disappointed that I was not flying Air New Zealand since that was part of the reason I booked this flight."
Pros: "Stewards were great."
Cons: "Sat on runway for 40 minutes before taking off and 45 minutes before we docked and get off the plane...."
Cons: "Wifi was atrocious and I spent $16.99 on it. No one was manning the jet bridge so after we took off 2 hours late we had another delay of 15 minutes on the arrival. Our late takeoff was due to some plane issue, we missed our window and got held up by traffic control. Weather was perfect. All UAL fault."
Pros: "The food actually was good, entertainment option were good."
Cons: "I encountered some of the worst staff ever on this flight. I was skipped over and completely ignored during more than once. I even told the guy I wanted water with ice when he asked me and then he starting socializing with others and skipped me. When I brought it to his attention he got all pissy with me. The other crew man was older and made me very uncomfortable. He was yelling at people constantly and made it very clear that he hates his job. This was the coldest flight I've even been on. Literally everyone was wrapped in their blankets and it still wasn't enough. The staff was told several times but refused to do anything. The guy in front of me had his seat row 39 middle left fully reclined back for the whole flight. Not once did anyone tell him to put it up during takeoff and meal times. He kept rocking the seat and spilled my drink in my lap."
Cons: "Flew on 747 not as comfortable and enjoyable as the dreamliners."
Pros: "There really wasn't anything good about this flight!"
Cons: "We were delayed about 4 hours leaving, first delayed, then cancelled, then reinstated with a stop in Chicago so switch crew. The plane's AC didn't work on the ground so it was hot while we sat there. Arrived in SFO about 8-9 hours late, missed all connecting flights home and then they wanted us to spend the night. It was less than a 2 hour drive home so I ended up renting a car and doing that!"
Pros: "The service when flight was cancelled"
Cons: "The flight being cancelled"
Pros: "The Pilot and the crew did a good job of providing a smooth flight."
Cons: "This for flight to and from London to Dulles. You assign seats who are family or Husband wife separately, then when it comes to choosing a seat there no or very few options left. Your upgrade cost even for more leg room coach starts at over a $100 Even though we booked on Lufthansa, we were flying United. Food in the coach was below average and the Entertainment audio very poor. I am travelling soon again and would like a free upgrade this time and will rate your service accordingly. My travel plan this year is numerous."
Airlines flying from Europe to Santa Fe have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Europe to Santa Fe
Masks required on board, masks provided on flights from Europe to Santa Fe
Social distancing seating
Middle seats unavailable to book on flights from Europe to Santa Fe
Testing for antibodies, testing for symptoms for flights from Europe to Santa Fe
Waiving of change fees. Search flexible flights from Europe to Santa Fe