Daily cleaning, installation of cabin HEPA filters
|February||Best time to beat the crowds with an average 8% drop in price.|
|July||Most popular time to fly with an average 22% increase in price.|
Average price of a round-trip
|$724||(avg. price over the last 2 weeks)|
Good deal for a round-trip
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Europe to Syracuse.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Syracuse from Europe is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Syracuse with an airline and back to Europe with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Syracuse from Europe up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment."
Cons: "Cheaper baggage rates"
Pros: "Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized"
Cons: "Checking in bags and printing boarding passes were long unorganized lines of people"
Pros: "Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent"
Cons: "No. Keep up the good work!"
Pros: "Crew was great!"
Cons: "The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :("
Pros: "Excellent airline"
Cons: "The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience"
Pros: "The crew on Virgin Atlantic was superb!"
Pros: "crew was nice"
Cons: "First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. It was also 2 whole hours late in boarding."
Pros: "Great crew, comfortable and smooth flight"
Cons: "Getting home 5 hrs later than planned"
Cons: "at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)"
Pros: "Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general."
Cons: "Boarding can get crowded so don't be in a rush"
Cons: "Good overall"
Pros: "Nobody are better hosts than the British. Great service, lovely people."
Pros: "They didn't serve any refreshments or even water"
Pros: "- Presence of entire box sets of some TV shows was a nice touch that I made good use of."
Cons: "- EVERY damn movie is prefaced by 4 minutes of ads. - The touchscreens (at least in economy) are slow resistive screens that are horrible for fine control gestures (like slightly changing the volume or position)"
Cons: "Bathrooms needed more cleaning mid-flight."
Pros: "The flight felt so short, service was amazing, food was good. Great overall experience."
Pros: "Food and snacks!!!!!"
Pros: "The rear section of the plane had lots of room (empty seats), enough to lay down across three seats. Pleasant and helpful crew."
Cons: "Minimal food available between departure and arrival meals; 10 hrs or so is a long time to get by on potato chips."
Pros: "Crew were great"
Cons: "Uncomfortable to sit for eight hours"
Pros: "Everything about my flights on Virgin Atlantic was amazing. The plane was new and comfortable, the seats seemed to recline more than in other airplane I have been. The entertainment was good with a wide selection of movies and TV shows. The crew was incredibly nice and helpful and I had a really pleasant time talking with them. On the airport team side I can also say they were extremely helpful as I missed my flight and they promptly rebooked me on the next one 3h later, free of charge. I think the stress of missing a flight was completely deflected by the help of the Virgin Atlantic crew at the desk so thank you for that!"
Cons: "The only thing I would improve is the main dish in the meal. I loved all the small sides like the Boursin and crackers but I found the main meal a little bland l."
Pros: "Fast boarding, not a crowded flight, ahead of schedule."
Cons: "Paid extra for my check in bag."
Cons: "the food selection did not meet my diet restrictions. Found it hard to avoid due to hunger over the duration"
Pros: "The crew were very polite and looked smart, I didn’t find them very personable at all though. The entertainment system is fantastic and my meal was ok I guess, I requested the low fat meal, probably should’ve just had the normal one."
Cons: "The seats are not very comfortable, very hard and textured seats that just don’t feel nice at all especially on a long flight. I weight about 11 stone (154 pounds) and even I felt like I was taking up a lot of room in my seat."
Pros: "Quality of service was good in the plane"
Cons: "Not many good recent movies / shows on in flight entertainment. Food was okay. But, the quantity was too little. It took a really long time for a second boarding pass check at London airport. Other airlines don't usually ask for a second check in"
Cons: "Seats in economy are way to small and very uncomfortable if tall. Too close to the seats in front of you. I was miserable all the way to London."
Cons: "Flight was cancelled ."
Pros: "Crew was very nice helpful and attentionate Entertainment had plenty of variety maybe not so many new movies but enough to find one you have not seen or classic you could watch again Food was good"
Cons: "We weighted our hand luggage at the counter and then they ask again during boarding little confusing"
Pros: "food was good, and tvs in the seats."
Cons: "wifi didnt work, was the whole reason i took this airline. most international flights are cold it was very hot"
Pros: "Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight."
Pros: "Leg room in economy was good. Staff very professional and made a long flight bearable."
Cons: "At check in the name on my reservation read Ron, not Ronald which is on my passport. The second agent I was referred to was unpleasant and charging $100. Had same problem out of Seoul but there was no charge for the ticket change. My interaction with the second agent left a very bad taste in my mouth."
Pros: "A large selection of movies, shows and music to choose from. Flight crews were attentive and friendly."
Cons: "The narrow space between each rows for passengers to move from their seats."
Pros: "Aisle/window seating!"
Cons: "My entertainment unit did not work. I was graciously offered an iPad, but declined, however, the picture quality at my son's seat was also iffy. Both my long-haul flights had poor signage for toilets."
Pros: "Food was good."
Cons: "Leg space was cramped. Parking was very far.food"
Pros: "My flight was delayed boarding, Entertainment wasn't exciting oppose to other Virgin flights I have taken in previous years. Food wasn't great. I had teriyaki chicken with rice and I left it. Big dislike - when I was checking in online I found some economy seats I couldn't allocate for my seating due to additional charge applies. I think this is very off putting as I have been a Virgin member for years and it is very disappointing."
Cons: "I liked the Airbus carrier which had only two seats (window and Isle) on each sides oppose to three. It felt more comfortable."
Pros: "Food, crew and overall experience was good"
Cons: "Got assigned seats all the way in the back. They were comfortable but would have preferred better seats."
Pros: "From check in to landing in London, the gracious, helpful crew impressed us with their attitude and service"
Cons: "Sound didn't work on some of the entertainment choices"
Pros: "The crew where very attentive and helpful."
Cons: "The ticket agent was anal about 1-2 kgs for our checked luggage and even weighed our carry on luggage...which no agent had done on our entire trip from atlanta to melb. Seemed pointless and a hassle for 1-2 kgs."
Pros: "Virgin has the nicest staff, good food, and excellent movie options. I had a great time on my flight!"
Pros: "The crew was great with updates. Checking in was a bit confusing though as not all the crew knew what was up. It was a very crowded day so it was bound to be a bit rough. Of my last four flights to London Virgin Atlantic was the best!"
Cons: "Heathrow was a bit confusing and it took a moment to get my bearings. The crew was a bit disorganized but that seemed to get solved quickly."
Cons: "It wasn't clear that we would need to pay to check our luggage, especially since every international flight I have ever been on allows you a checked bag at no cost. When we got to the airport it cost us $130 each to check our bag which we were told it would have been around $50 if we had done it online ahead of time (if we knew). $130 per bag is excessive for checked luggage and we were extremely frustrated and disappointed. I like to fly Virgin when I can due to comfort but that experience left much to be desired."
Pros: "The whole flight was great quick boarding, lots of leg room, good entertainment, a USB charge port, good lighting, and the crew was very nice and helpful. I enjoyed the flight and would like to fly Virgin Atlantic more. Finally, you are the 3rd best flight, I have ever take, and the 2nd best airline I've been on. Flew Business Class on Swiss Air once to Geneva (#1) and all the flights I have had with Porter Air are comparable to your airline, but the free cookies and beverages at Porter's terminal in Toronto wonderful."
Cons: "A couple things went wrong on this trip, my checked luggage got misplaced for a day, and a nice women in baggage claim told me what was happening and a nice man handled my claim and my bag has now been returned to me. The bigger thing is my flight bas delayed taking off by 3 hours. Let me start that I would rather have a part replaced on the runway then not, safety is paramount. The fact is my flight took off 3 hours late from London (VS11), and got to my destination (BOS) 2.5 hours late. Kudos to the flight crew for getting me to my destination faster by gaining a little time. Plus, since BOSTON was my final destination it was all fine this time. But if I had had to get home to the elder person I take care of or my teenager it would been a problem. Again, I'm annoyed, but I do understand the reasons and they are valid and preferred. I have heard that airlines to keep their flight rating high, wait for planes to leave the gate on time and then do repairs on the tarmac. If this is still a SOP for airlines you should change the way the statistics are collected and figure out a way of not perpetuating this type of disincentive. This is just hypothesis on my part, and my whole trip had little negatives."
Pros: "Flight crew was awesome in premium economy"
Cons: "The plane was really dirty!!!!"
Cons: "My video monitor didn't work so I couldn't watch movies, asked the crew twice to help and they never did. Then to top off a terrible 10 hour flight with no entertainment, my bag never made it. Worst experience ever"
Pros: "Flight staff exceptionally friendly and helpful"
Cons: "More leg room always appreciated"
Pros: "Great food/service/options, nice crew, on-time/early"
Cons: "Entertainment system is quite aged, but selections were OK"
Pros: "Very racist !!! I'm black . I didn't get service I paid for , The food was mediocre. The beef was not cooked Or just tasted like it wasn't good. I don't think I'm flying virgin Atlantic again . Bad bad experience from all my flights ."
Pros: "Having partied until 6am for New Years I was grateful for a bed on the flight home! Fantastic crew, planes and overall service!"
Cons: "Wish the arrivals lounge was open for flights arriving in the afternoon."
Pros: "Nice airline attendants!"
Cons: "Enforcing people wear masks over their noses!"
Cons: "I adore delta! Great airline, I fly delta whenever possible"
Pros: "Quick boarding"
Cons: "Arriving over a half an hour late"
Pros: "of everything"
Cons: "Nothing, all right"
Pros: "Crew ok ... not engaging"
Pros: "The crew was kind."
Cons: "I sat in the last row, in the window seat, except there was no window at all. It was the only area of the plane without a window. The seat did not recline, and there was no window. It was claustrophobic to say the least."
Pros: "The crewe members were great."
Pros: "Decent leg room for economy, lots of food offered, excellent choice of movie. Friendly crew."
Cons: "Additional security check at the gate is unnecessary, annoying and insulting. Worst then third world country."
Cons: "sat on the tarmac for 3 hours because the pilot was late."
Cons: "Great flight but old regional jet"
Cons: "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."
Pros: "Crews were friendly"
Pros: "Amazing crew, on time, decent coffee, plenty of drinks"
Cons: "The drinks cart was a little slow..."
Pros: "No major delays and able to make my connection. It was a standard flight without too much to report on"
Cons: "wish there could be less trash generated on airplanes. I notices that Flight Attendants on this flight separated the plastic cups from the trash, and I hope this got recycled."
Cons: "Being on time"
Pros: "Crew was awesome. Very efficient"
Cons: "Couldn’t connect to see the trip on the monitor but no big deal. Still was able to watch tv"
Pros: "Overall, flight was great."
Cons: "The couple next to me were a little on the plus size. A little tight for my flight. But I was ok"
Pros: "They let me sleep."
Cons: "Pilots did a great job in informing us why the seat salt had to be turned on."
Cons: "Being late"
Pros: "At least the flight wasn't cancelled?"
Cons: "Five minutes before the scheduled boarding time, it was announced the flight was delayed by 1 hour 25 minutes. I am almost certain this was not weather-related, according to flight trackers. I understand that weather delays are essentially out of airlines' hands. However, if the delay is caused for other reasons like "mechanical issues", or any other errors or miscommunications within the airline itself, then they should be held liable. My time is worth money, so any delays not weather-related should result in a reasonable refund based on the duration of the delay. An apology doesn't placate customers' frustration and inconvenience due to delays."
Pros: "The kind bars"
Cons: "The crew at he gate seem to hate their job. I went to get a claim ticket for my stroller and I felt like I had asked for something wrong."
Pros: "The crew was great"
Cons: "The flight was 4 hours delayed"
Pros: "Quick boarding"
Cons: "Seat was very cramped and I want able to be comfortable at all. I couldn't even sit back I the seat!"
Pros: "Plane was clean, easy boarding, crew was kind and attentive."
Cons: "30 minutes late no explanations...."
Cons: "It is the first time that I travel by this airline and I have a bad experience. The flight was delayed by 2 hours and before arriving at Los Angeles airport they informed us that they had not been provided with the migration forms."
Pros: "My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated"
Cons: "My original flight was canceled"
Cons: "I has nothing to do with the flight it self! The original fight was cancelled from Minneapolis to Atlanta (with no notice) I found this out by calling!! I was told a confirmation of a new flight was going to be email once the request from the support had been approved (the email confirmation was never received). I was also instructed multiple times to not show at the airport unless I had receive the confirmation. I was up most of the night waiting for this confirmation that never came!! I received an email this morning letting me know the fight from ALT to Mexico had been delay!! When I opened it to view the itinerary it showed she had been booked for the am fight at 6:30 am! after spending another hour and 35 minutes on the phone your support team could not find a fight until Dec.21!! Not to mention the accepted they had problems with their email system and phones, but asked why didn't I called,mmm I was on the phone for the 3rd time!!!! I am very, very disappointed!! Not a discount was offer or a fight the next day even when I was checking an flights were available!!! Here is the other part,,Rosa came all the way from Mexico to care for her ill sister for the last 2 1/2 months, all she asked was to be able to be back home for the holidays!! Your team insisted on scheduling a flight for next week or a full refund!! This was not a money matter!! It's about getting some one home for the Holidays who has helped a ill person during the most vulnerable time in her life!!"
Pros: "Short and nice flight"
Pros: "Cabin service was coffee or water. Short flight tome of 45 minuted."
Cons: "Only offered cookies...would have liked nuts."
Pros: "I didn't like much about this flight."
Cons: "Flight left late. When we landed the sky bridge was broken so we had to walk outside, which isn't a big deal but it took a while sitting on the runway for the stairs to come. Then we proceeded to baggage claim and waited a few minutes and one of our 2 bags was there. The crew member then said "that's everything. If you're missing bags come see us." Well about 5 people on a small flight had to see them. My bag was stuck in JFK. I was told id have to come back to the airport tomorrow. At this point id been traveling for close to 24 hours. Im not a happy camper. I usually fly JetBlue and this has never happened with them. Delta acted like its a normal thing with them. I paid 25 dollars to check each bag. How can both my bags not reach their final destination together and how come this seems like a normal procedure for Delta. I paid you for a service and now I have to drive back to the airport or wait for you at home to deliver my bags whenever Delta feels like it. I probably won't fly Delta again unless I absolutely have to."
Pros: "The staff was excellent, and very patient with the customers"
Cons: "Being 6'2", the leg room left a lot to be desired, and I was cramping after approximately 9 hours flight time (flight to Tokyo)."
Pros: "Kayak tells u the baggage claim and the new gAtes"
Pros: "Very professional and courteous"
Pros: "I was on a 3 seat side at the window. I was lucky to get seatmates who were friendly and helpful. The crew was great, and very friendly."
Cons: "I love that the flight was cold, but if you get easily, you might want a light jacket or blanket!"
Pros: "Delta did a great job - you absolutely can not complain about the food/drink service as they are seemingly constantly walking through the aisles to offer more food and drinks. The coffee is kind of lousy, but I'm sure it is a tremendous challenge to serve good coffee on an airplane."
Cons: "My entertainment system was essentially broken - one of the crew members was very helpful in helping me try to fix it and then giving a voucher for what I thought was a reasonable amount."
Pros: "Finally got upgraded!"
Pros: "Food was good for coach. Took off and landed on time"
Cons: "Cramped in coach. Observed a little bickering between crew members on movement of carts down the aisles. Seat back entertainment controls very slow in response time."
Cons: "I am 5'6 and the head rest was too low for even me, I can't imagine for individuals taller than me. It is a short flight but entertainment would be nice. Plane seemed quite old."
Pros: "Left on time and arrived 20 min early!! Free in-flight entertainment is a huge plus!"
Pros: "The only positive of this leg is that it was less infuriating than the flight from RDU to Boston"
Cons: "Delta's partnership with Go Jet seriously compromises the legacy carrier's reputation. I am a Delta fan - although flexible enough to use other choices when necessary. I will no longer fly a Go Jet operated leg when other choices are available. For my trips to Boston, that means Jet Blue. Sorry Delta. I'll see you back on a true Delta route."
Pros: "The crew was polite and friendly"
Cons: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."
Cons: "entertainment system had terrible touch response flight was delayed by 1.5hrs"
Pros: "At least there was a free shuttle to the discounted rate hotel."
Cons: "There was not enough time to run to the connecting flight. Was told they could not wait, yet then the plane sat on the runway for 25+ min. Had to get a hotel and rebook the flight. Very poor experience flying Delta."
Pros: "Good entertainment with games for kids, movies etc."
Cons: "No meals (5+ of flying), need to buy earphones, no place for hand lauggudge"
Cons: "Need more legroom"
Pros: "Nothing to speak of. Nothing exceptional from any other airline - basic"
Pros: "Crew was friendly"
Cons: "Crying kids on flight"
Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"
Cons: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Pros: "Crew was great, very responsive and hospitable!"
Cons: "more lunch choices, especially choices without dairy products."
Pros: "Crew were great"
Pros: "Crew was very engaging and service was good."
Cons: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
Cons: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Pros: "Cabin facilities"
Cons: "They didn’t bring one of my bags"
Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."
Cons: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
Pros: "I love the food"
Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Pros: "On time and friendly crew"
Cons: "Boarding needs improvement"
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Pros: "Smooth flight."
Cons: "Seat a little cramped."
Pros: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Cons: "Except for the man next to me - great!"
Pros: "Time and Good clean place.. in This case airpöane.."
Cons: "It was not entreteiment st all"
Pros: "The crew was efficient. Flight left on time. Food and wine served."
Cons: "No entertainment."
Pros: "Friendly crew."
Cons: "So many people on a 747!!"
Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"
Pros: "kLM staff was great."
Pros: "Great on board service from a very professional crew."
Cons: "Can't think of a thing."
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Pros: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Cons: "Customer service"
Pros: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Pros: "Good Experience"
Cons: "Nothing much"
Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Pros: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Pros: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Pros: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Cons: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Pros: "Got to Amsterdam on time and everything was great including the staff"
Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
Pros: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Cons: "OLD OLD plane with hard seats and tiny screens"
Pros: "Loved the service...everything was excellent"
Cons: "The bus class seat was a bit narrow at the feet"
Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Pros: "Everything. Staff incredible."
Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Pros: "quick boarding, responsive Airline stewardess, very polite."
Cons: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
Pros: "Same as above"
Pros: "The staff and crew"
Cons: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."
Cons: "Did not get the luggage from connecting flight from Amsterdan to Basel"
Pros: "We really liked the KLM people, from the check in crew to the flight attendants."
Cons: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
Pros: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Cons: "The only issue we had with our travels in London had to do with the Heathrow Intl Airport. We were unaware that we would be required to go through security again. This held us up and almost made us miss our connecting flight."
Pros: "I bought this flight last minute to surprise a family member for his 60th birthday – a very long trip to make for just a weekend. British made it much more comfortable though. The food was actually tasty, I might even say, and the flight attendants were very pleasant. Lovely to see that they're still flying the 747 – those big birds are disappearing too fast."
Cons: "In economy, there are still no A/C power outlets! Come on!"
Pros: "The flight attendants"
Cons: "Couldn't book my seats 24 hours ahead. Couldn't book my seat on check-in for 2nd flight. Put in middle seat for 1st flight. Put on standby for 2nd flight. Very stressful"
Pros: "he check-in crew, the flight crew, all were fantastic. The food was delicious. US flights would have been lucky to offer peanuts...literally."
Cons: "The spacing between seats was a bit small but, the flight attendant offered the exit row once the plane completed boarding."
Pros: "Crew was great"
Cons: "luggage didn't arrive and not able to track it or contact the airline"
Pros: "puntualidad y servicial"
Cons: "En el aeropuerto la recogida de la maleta venía con otro número de vuelo, me tocó ir a información a averiguar."
Cons: "The plane had terrible sounds on the taxi that were never explained"
Pros: "I got to Madrid safely"
Cons: "The crew on this flight were indinfirent towards passenger especially the male crew members. When I asked help for my little bag of souvenirs it was thrown with disregard."
Pros: "There were free snacks. Not much, but since free snacks are almost non-existent on flights in the US,, something is better than nothing."
Cons: "Plane from London to cairo wasn't clean"
Cons: "Nobody from the airlines was at the airport in lisbon firstname.lastname@example.org - marco bueno"
Pros: "I enjoyed nothing on my return flight. Unlike my journey from Madrid to London which was on British Airways"
Cons: "Sad to say my journey back to Spain was with Iberia not British Airways. The flight was noisy and I was disgusted to have to pay €9.10 for my snack which consisted of a dry (non-buttered) baguette with a slice of tasteless tortilla and a can of cola"
Cons: "Back to the cattle plane! It should be illegal to pack everyone like sardines."
Cons: "Our bag was not on the flight and arrived the next day"
Pros: "it was very nice,"
Cons: "They lost my luggage and I still had a 4 hour train ride to go. My luggage made the transfer in LHR BA scanned claim checks and confirmed they had them. This was on Friday, I finally picked them up on Tuesday. They never called me, and it cost me a €70 taxi. Not happy with BA or Iberia."
Pros: "in time, good flights,"
Cons: "Heathrow is very big. A long run to come from one Gate to another. They lost my package in London, so had no package in Zürich. But they will bring it to me 1 day later."
Pros: "Food was not good"
Pros: "Everything else."
Cons: "Both the British Airways attendant who check me in in Chicago, and the British Airways attendant who checked me in in London, were not paying attention to my final destination and did not mark my luggage for my final destination."
Pros: "Beverage and food service was good. Crew was polite and helpful. Everything on time and well organized."
Cons: "Airplanes are just uncomfortable; no getting around it unless you fly furst class and I don't have money for that. There was a tad more leg room on BA and that was appreciated."
Pros: "I checked my bag at the gate and the attendants were very helpful and clear on what I needed to do. Getting on the plane was a breeze and the plane was spotless. Felt like a brand new plane."
Pros: "Good snack options."
Cons: "They ran out of cabin space so it took longer to board since people were stuck in the aisle waiting to go back to the front. Seats were very cramped."
Pros: "I had a set in an exit row and very much liked the leg room."
Pros: "the attendants had a great attitude"
Cons: "the plane conditions were horrible"
Pros: "Overall good - food was fine...service was nice...... business lounge at heathrow terminal 5 could do better with food options."
Cons: "the lie-flat on the Being 789 are bit narrow and not comfortable at all. Simply do not understand BA's obsession with the super awkward seat configuration in the business class. I have no idea what has inspired BA to make people sit facing each other but its simply annoying!"
Pros: "Everything was perfect. Thank you!"
Cons: "Quality just feels very cheap, seems to cut a lot of corners."
Cons: "I knew I was going to miss my flight on Christmas Day and I called British airways and they directed me to my travel agent who I could not get on the phone. I called you and your offices were closed. I went to the airport with the hope I could get on a mother flight but British airways closed the ticketing section in my face telling me my ticket was restricted and there was nothing they could do. I finally got the travel agent (justfly.com) on the phone and they told me I have to call 24 hrs in advance with any change to the ticket. Desperate to get to Lisbon, I booked another flight at around $800/one way and was driven from Newark airport in Nj to Jfk in NY where I made my flight. In sum, I left my family on Chrismtas day to travel and wasted Hours upon hours and lost a ticket valued at more than $700 only to have to buy another at $800. I've been traveling for 20 years and have never had such a terrible experience. Even with "restricted" fares the agent is always willing to help in some form."
Pros: "it was short flight therefore no time for food of entertainment"
Pros: "Everything was perfect !!"
Pros: "I appreciated the quality and curtsey of the attendants and the overall class that is their national characteristic. the meals were pleasant, the complimentary beverage selection was superb, and the aircraft amenities up to the best standards, even in coach."
Cons: "having to board a bus from the aircraft to the arrival gate."
Cons: "Seats are very narrow Seat cushions are virtually nonexistent"
Pros: "Flight itself was fine."
Cons: "It seems the gate was understaffed. Boarding was basically chaos with people spilling out into the walkway not knowing which queue they were supposed to be in."
Pros: "The crew were outstanding!"
Cons: "Hate BA."
Cons: "no tv"
Pros: "Great crew. Good food and entertainment"
Cons: "Delayed for 2 hours after boarding before take-off. Very tight seating in coach."
Pros: "Same great service! Love that food and alcohol are included in the fare."
Pros: "Flight attendants were very helpful and joyful. Food wasn't too bad for airplane food! :-)"
Cons: "I find it appalling that there is a charge for seat selection. Please add 10 cents to the price of a ticket and do away with the seat charge. It would buy you loyality."
Pros: "The staff were smiling and that brightened up the whole experience. I told them too and that the A380 staff is not as friendly. The seats on the A320 are a good width."
Cons: "The only bad part was the connection times. You need to allow more than 90 minutes at LHR for transfer flights."
Pros: "flight was on time"
Cons: "we had one issue with the wheelchair service. The person we needed it for was helped on the buggy at heathrow, but then she disappeared. She was not brought to the waiting lounge for people that need help, where we had found her in previous trips. She was held in a waiting area before security for quite some time. We could re-join with her only 10 minutes before our flight to Bologna. That was disappointing and worrying too. It should never have happened."
Pros: "Plush seats"
Cons: "Cramped seats"
Pros: "The flight was wonderful. It's wasn't crowded and I was able to get some rest."
Cons: "My luggage was left in London. I fly a lot and this has never happened to me. I was about to start a 2 week tour of europe and had to wear my plane clothes to bed and during most of the next day. I am grateful that they flew my luggage the next day and delivered it to my hotel. I would understand this happening if I had a tight connection time, but I didn't. It was actually 1.5 hours extra time since my flight came in early."
Cons: "Due to delays because of maintenance issues, I had to wait at LHR for 9 hours! I was given 2 meal vouchers which I could not use because I have dietary restrictions and the airport had no place for me to get food. I was not expecting such a long delay and hence did not have a change of clothes/jacket or anything. The airport was ridiculously cold and I had to spend 13 pounds out of my own pocket in order to buy a cheap blanket to keep me slightly warm at the airport. The customer service refused to even allow me to use the lounge for a little while to get some shut eye or freshen up. When it was finally time to board, at the last minute, the crew announced that they were having maintenance issues AGAIN and we were delayed by 1.5 hours more. CRAZY! Lastly, when i reached Mumbai and opened my bag, my iPhone which was stowed away in my checked in luggage had disappeared. Very very disappointed by the service and lack of customer care."
Pros: "i wasn't on this flight because the flight from earlier landed 20 minutes later than expected. Ground BA staff were very helpful about sorting out my next flight. and even though I had to wait 9 hours at Heathrow to get an Aegean flight BAs service was impeccable"
Pros: "Short flight. Nothing too eventful. Didn't eat nor drink anything on the flight due to short length."
Cons: "My luggage never showed up in Paris."
Pros: "Toilets didn't flush properly before take off... They managed to fix it while we were flying."
Cons: "No space to keep cabin baggage above seat"
Pros: "Personell helpimg mobility impaired travellers were wonderful"
Cons: "Airport is poorly equipped to handle more than 2-3 mobility impaired travellers at a time, information desk personnel very indifferen t (fellow travellers had more information and were more helpful)t, inadequate signage for how to navigate to the train between terminals, filthy bathroom, outrageous parking garage fees."
Pros: "Seat width"
Cons: "More leg room, Southwest actually has better leg room"
Cons: "Boarding process including changing terminals, going thru security is awful. This time I had ample of time to go Thru that long waiting process but last time I almost missed the flight. Heard from others the same issue. London Heathrow airport needs to come up with better solution before losing the"
Pros: "Plenty of drink passes."
Cons: "The staff was rude. Over heard gossiping about other travelers. At end of flight overhead announcement that our section of airplane using wrong bathrooms. It was rudely stated. Should have directed this instruction earlier in the flight. Very rude"
Pros: "The crew seemed nice, they allowed me to board early."
Cons: "There was no entertainment because the system was not working in our area."
Cons: "The DVD/ movies was having an issue.., couldn’t play.. I had to ask to have it reset a few times."
Pros: "Excellent crew"
Cons: "Couldn’t. Ate, slept, woke, ate and landed. Too easy"
Cons: "No entertainment or WiFi at all"
Cons: "The stewards on American Airlines are literally scary to talk to; rude and unprofessional."
Cons: "Boarding and the crew was not nice"
Pros: "service perfect"
Pros: "Arrived safely."
Cons: "Noisy children."
Cons: "It was freezing on the plane the whole flight"
Pros: "Everything went smoothly"
Pros: "Great customer care"
Pros: "Nothing — the flight was cancelled because of a fault on the plane."
Cons: "Cancelled flight.."
Pros: "Organised, clean"
Cons: "Food... pizza... bad idea to serve during a flight. Moreover, the smell and the taste was bad"
Cons: "Aircraft issues, late on take off, a gate change, but the ticket against kept us informed"
Cons: "I had already landed late from Budapest, and therefore missed my connecting flight to Raleigh, so I was put on a different flight to Raleigh via Philadelphia. Only, my new flight from London was delayed by one hour, causing me to land late in Philadelphia, and miss my new connecting flight to Raleigh. I was put on a different flight, but there was no seat for me, so I ended up being stuck at the airport overnight. All these in one day!"
Pros: "Friendly staff, good entertainment option, good food."
Cons: "I reserved a special solo seat for extra $80 and got charged for it but did not get that seat. I was seated in a window side seat with another passenger."
Pros: "Crew was nice we."
Cons: "We were separated from our children even after we upgraded seats because they bumped us on the other flight."
Pros: "The smooth boarding process and the enterainment."
Cons: "The limited food option. In general, there's not much vegetables. The food is either a pasta dish (quite heavy) or a meat dish with potatoes or rice."
Pros: "Almost everything :) Great new aircraft, really nice crew and well organized boarding."
Cons: "It is a longer flight that I would have liked, but I knew that."
Pros: "we upgraded to economy plus seats and it made all the difference - just having an extra 4-5 inches made the 11 hour flight so much more tolerable than the trip to Madrid."
Pros: "The flight to New York was not full and I was surprised when the representative automatically upgrades me to an even-more seat, which I found great because at 6-feet tall I had a tough time on the way to England being in the right spaces at the rear of the airplane."
Pros: "Good Hospitality"
Cons: "insuffecient supply of juices etc"
Pros: "A great flight."
Cons: "Nothing I can think of."
Pros: "I love everything on my trip service, time, flight"
Pros: "Delicious food. Very smooth flight had a great time traveling with this airline"
Cons: "The seats were uncomfortable and tight."
Pros: "I like that they let a 70-yo wobbly old man hobble the length of plane to get some hot tea because there's no climate control i the air craft, and let the poor old man hobble back by himself juggling the hot tea in his hand and trying his best not to fall. Plus I truly admire one of the air stewardess's ability to chew gum - she was chewing vigorously throughout the 7-hour long flight. Amazing."
Cons: "BA and AA is the best partners. Because both their air crew are clueless about service standards. A 7-hour flight from London to JFK, again no meal choices, no offer of drinks in between meal times - is this a standard Western service level?"
Pros: "the crew went out of their way to make you feel as comfortable as possible very nice"
Pros: "The flight was a one way to PDX and felt fast and not exhausting coming from LHR. First time flying direct. Great food and snacks the staff took care of us. Bathrooms were cleaned over the trip which was great!"
Cons: "N/A - nothing..."
Pros: "My flight had a really tight connection at London Heathrow. Then my flight from Vienna arrived 10 minutes late which made it even worse. A very nice BA agent met me as I deplaned at London Heathrow and ran with me thru Terminal 3. Helped me clear security with a priority card and ran to my gate with 2 minutes to spare. The women was really nice and if it was not for her I am sure I would not have made my connection. I don't know if there is anyway to track her down and thank her but I would like to do so. The flight attendants were OK but not excessively helpful."
Cons: "Having to reclear security. I understand the necessity though. The touch screens for the inflight entertainment did not work well. Food was Mediocre at best."
Cons: "Flight was cancelled. Disaster"
Pros: "They were absolutely fantastic on checking on me, food, service, flight in general. Would recommend to anyone!!!"
Pros: "It was excellent!"
Cons: "Flight leaving Miami delayed 1.5 hrs Flight leaving London delayed 3hrs"
Pros: "Options for entertainment. Seats felt larger. Plenty of storage space for carry-on luggage."
Cons: "Boarding was the same here. Just very hectic and unorganized. Too many people getting up into line when their group was not boarding yet. Seems like there should be a better way to accomplish this."
Pros: "Crew was nice and helpful. Flight was smokth until some turbulance when landing, which was fine."
Cons: "The screen wouldn't allow me to watch films, but it did let me watch TV shows (which I wasn't interested in). Made the long flight a bit longer and more boring. I wish that the seat was more comfortable with additional legroom."
Pros: "Our flight was smooth other than a few bumps along the way. Pillows and blankets were provided. The plane seemed clean. Most of the staff seemed friendly and helpful except for one stewardess who seemed to be in a very bad mood. The food was fair for airline food and the free wine or beer with the meal was appreciated. The snacks we received before we landed were very tasty!"
Cons: "The seats made you feel cramped and the gap between the window seat and the outside of the plane made any light from a window shade opened in front of you blinding when the rest of the plane was pretty much dark with windows closed. TV touch screens on the back of the seats in front of you were slow responding and hard to see when a window shade was open near you."
Pros: "All the AA staff were great, very helpful as I was traveling alone with my 10 month old son. One of the flight attendants helped me carry our things on, because it's tough to carry my son in his safety seat and our bags through the narrow aisles without beating up everyone in the aisle seats as we go through! She also checked on us multiple times to see if there was anything else she could help us with."
Cons: "The AA check-in at Heathrow is terrible. It took us over an hour to get through the line, then another 20 minutes to get our seats changed because the seats we had been assigned weren't suitable for an infant safety seat! Also, the plane is older than the one I first took on the RDU to london route back in 2001. The seating is cramped and there is no seat back entertainment."
Cons: "Could not reserve business class outboard seats and had to sit next to a stranger"
Pros: "Transported me to my destination safely."
Cons: "Seat was extremely narrow and uncomfortable."
Cons: "It didn't happened. Flight from Seattle was late and I flew 4 hrs later with LOT."
Cons: "Old Boeing 747 that is falling apart. Parts of the interior held by tape and very dirty. As usual, the width of the seats are not wide enough and very uncomfortable."
Cons: "Flight was cancelled due to weather and AA was very unhelpful finding accommodations, even finding our luggage."
Cons: "Very disorganized Entertainment systems were very outdated, and were not operating correctly. Crew were mediocre at best. Were never friendly. Food was ok."
Cons: "I booked an aisle seat, confirmed when checking in, but ended up in a middle."
Pros: "Movies were wonderful. Wheelchair services were outstanding!"
Cons: "I am very short, but there wasn't enough space for me to have any leg rom at all. I felt really badly for anyone else who was taller than me. That was my only complaint."
Cons: "Lack of entertainment. No TVs. Old plane and tv in the middle with random films on. Couldn't see tv properly from my seat as I am a small person and the passenger in front blocked my view. Food is lacking variety as a vegetarian and is not filling enough. Have been travelling with American for the last three years and the menu is the same. Should consider employing someone to help them make the menu interesting because they need it. I am reluctant to fly with American again. Why are they still using old planes with no TVs for 10 hour flights? Ridiculous."
Airlines flying from Europe to Syracuse have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights