Find Deals on International Flights to Syracuse Hancock Intl

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

No particular problem could've been solved. Crew wasn't particularly kind during a 40 minute delay waiting for mechanical repair. Then had to wait in the usual 30 minute JFK takeoff line. Turbulence was strong enough to bounce many guests out of their seats and cause my own motion sickness - a rare event. Just generally not pleased with the experience.

They have great service in usa i did like it

They have terrible customer service in india they charge me for over wait it like 1 pounds those people they charge me $ 160.00 which is i don't like it i never flight again in air india fo?

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Not too many positive things I can say about JetBlue. After a cancelled JetBue flight, and another JetBlue flight being delayed 6 hours, I liked that this flight was only about 30 minutes behind schedule. I do appreciate that we didn't have to pay for our checked baggage because they were originally checked in with a different airline (Emirates).

The JetBlue employees at the airport were not well informed nor helpful about flight status and boarding time (we were told at check-in that the flight was delayed, but at the gate they kept claiming it was on-time). It was a utilitarian flight that got us closer to home - no frills, nothing nice or extra was provided. If flying to/from JFK again, we'll probably drive there instead.

Had more space here than on any previous flight of this trip. Sufficient space to store carry on.

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

great airline!

Sat on the runway for an hour after we were supposed to take off.

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.

Friendly staff

Boarded and waited on the tamarack for an hour to take off due to some mechanical problem. No beverage was offered during that time. Beverage and snack offer during the flight was limited and not as described in the airline magazine.

Late. Always late

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.