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Worldwide to Syracuse Hancock Intl Flight Information

Flights Arrive in Syracuse Hancock Intl
Flights Depart from Worldwide
Flight Price $83
Airlines United, Frontier, JetBlue, Delta, Allegiant Air, American Airlines, Major Airline

Book cheap flights from Worldwide to Syracuse Hancock Intl (round-trip)

Airports
Origin
New York
$129
only
$129
$141
only
$141
Madison
$173
only
$173
Fayetteville
$158
only
$158
Baltimore
$262
only
$262
Raleigh
$130
only
$130
Chicago
$83
only
$83
Orlando
$141
only
$141
Fort Lauderdale
$143
only
$143
Newark
$129
only
$129
Norfolk
$183
only
$183
Boston
$97
only
$97
Destination
Syracuse
$83
only
$83
Tue, Sep 25
ORD
Chicago O'Hare International
SYR
Syracuse Hancock Intl
1h 52m
Thu, Sep 27
SYR
Syracuse Hancock Intl
ORD
Chicago O'Hare International
2h 10m
Trip: 3 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 23 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
ATL
ORD
Okay 4.3

It got us to London. My bags were quickly available.

The seats were SO. UNCOMFORTABLE. I didn't sleep at all and have a headache because of them. Absolutely atrocious. The food was meh. One of the flight attendants was so rude I dreaded every time she headed over. I'll be flying with Delta in the future.

CHO
IAD
Good 7.6

Crew flight attendant was nice the whole trip. Other places they aren't always so warm or nice when you leave. Flight was pretty.

Nobody was checking tickets for checked bags we deboarded.

ORD
SYR
Good 6.6

Gate attendant went out of her way to assist us as a family! Thank you!

ZRH
IAD
Excellent 9.6

Very nice FLY and fantastic weather. No turbulence THAT all. UNITED CAPITAN AND CREW, nice. Thanks to GOD a nice fly in ALL aspects.

To be honest, everything was OK.

ORD
SYR
Excellent 10.0

no free internet

Thu, Oct 25
ORD
Chicago O'Hare International
SYR
Syracuse Hancock Intl
1h 50m
Fri, Nov 9
SYR
Syracuse Hancock Intl
ORD
Chicago O'Hare International
2h 25m
Trip: 16 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 35,402 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
DEN
MSP
Good 6.0

Crew was first rate...

One hour late taking off but understandable...

COS
ORD
Good 6.0

Efficient boarding process. Friendly staff. Free water! Whoa!

Seats were uncomfortable. My butt hurt for the two hours I was on the flight.

PWM
DEN
Mediocre 2.0

The first

This flight was canceled at the last minute and all passengers were told they needed to find another flight because the airline didn’t have any to rebook them on. Passengers had to pay out of pocket for new flights. Frontier said they would reimburse but I haven’t seen anything yet.

DEN
ORD
Okay 5.3

Modern plane

You have to pay to choose a seat. You have to pay for carry-ons, regardless of size They only serve water, charge extra for a soft drink The seats are uncomfortable and very close together. You don't get an option to pay a lower price for carry-ons at time of purchase when booked through Kayak

SEA
DEN
Mediocre 2.3

The flight arrives safely into Denver

We had to take a bus to the plane. The buses the shuttled us on, they packed tight and without apology. We then sat in our seats for over an hour on the tarmac without explanation or apologies or any courtesy shown at all to the woman who dared to get up to use the lavatory and was scorned by the crew. When we got to our destination. The crew did not even apologize for the hour delay in landing or even mention it.

Tue, Nov 27
BOS
Boston Logan International
SYR
Syracuse Hancock Intl
1h 15m
Wed, Nov 28
SYR
Syracuse Hancock Intl
BOS
Boston Logan International
1h 13m
Trip: 2 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 9 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
7.9
Food
7.8
BOS
SAV
Excellent 10.0

Fastest flight I ever took. Everything went smooth.

MCO
DCA
Good 6.0

The pilot made up time after taking off late, the coffe and popcorn was good

The cabin crew seemed to do nothing but try and sell you stuff from blankets, credit cards, lunch boxes they spent a lot of the flight just trying to get you to buy stuff. When we landed we landed so fast the pilot had to brake very hard that life jackets came out of the pockets under the seats.

BOS
SEA
Excellent 10.0

Straight shot free wifi, good for purchase

I wish I could get straight flights from bdl to pdx and give versa

BOS
SYR
Excellent 8.0

while I did not partake my seat mate was using the internet to a play a game on his phone. He invited me to join so his use of the internet made the short flight ok.

LGB
PDX
Okay 4.3

I got more room than most, sitting in the front row.

Skipped for drink service. My eyes were closed, I wasn't sleeping, but by the time I was aware of the steward, he was gone down the aisle and serving the people behind me. Also, even though I am disabled, the steward did not help me to put my bag up in the overhead compartment, even though he insisted, the very moment I sat down that my bag needed to be placed up top. No visible plugs for headsets, or USB to charge phones. This plane looks older than I am and I'm 47 years old!

Fri, Nov 2
LGA
New York LaGuardia
SYR
Syracuse Hancock Intl
1h 17m
Sun, Nov 4
SYR
Syracuse Hancock Intl
LGA
New York LaGuardia
1h 19m
Trip: 3 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 4 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
ATL
LAX
Good 6.3

Seatback tv.

Stewardess berated a man for leaving his backpack on the floor in front of him rather than politely addressing the issue. She told him you know better than that and don’t ever do that again. It was totally uncalled for.

LAX
OGG
Okay 4.3

Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?

SEA
MSP
Okay 4.6

Hostess were professional and warm

Seats was too tight, no leg room and no room for stretching

JFK
LAS
Excellent 8.0

The wait

The screen didn’t change in time

DEN
JFK
Good 7.6

The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids.

The landing was pretty tough and we took off almost a half hour late.

Thu, Nov 1
FLL
Fort Lauderdale
SYR
Syracuse Hancock Intl
3h 09m
Sun, Nov 4
SYR
Syracuse Hancock Intl
FLL
Fort Lauderdale
3h 10m
Trip: 4 days
3.3MediocreShow reviews
Overall 3.3 Mediocre
Based on 1 reviews
Boarding
7.5
Comfort
6.9
Crew
8.0
Entertainment
5.9
Food
6.1
LAX
GJT
Good 6.0

I dislike their pricing structure.

BWI
VPS
Okay 5.6

Squished and smelly but good value overall and good crew

LAS
ATW
Good 7.3

Timeliness

Hsve to pay for drinks & snacks

SFB
DAY
Mediocre 2.0

Fight was changed then late

SGF
LAX
Okay 4.0

Cost of flight

Extra charges for everything! Couldn’t even get a cup of water.

Wed, Dec 12
MCO
Orlando
SYR
Syracuse Hancock Intl
5h 09m
Sun, Dec 16
SYR
Syracuse Hancock Intl
MCO
Orlando
3h 07m
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,728 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
ORD
SFO
Mediocre 2.0

Never made it to Chicago, rerouted through Washington DC.

LGA
MIA
Excellent 10.0

It was great, but returning home was bad

EWR
ORD
Okay 4.0

I like that I made it home alive.

Everything about Departing and arriving was a Poor experience. I might not be using this particular airline again. 4 Airlines now on my list of do not use.

ORD
LHR
Okay 4.6

What to like with AA?

Delayed by 2:38 hours at Chicago due to aircaft repair. Total layover 8:38 hours.

CAK
CLT
Okay 5.3

Rude and disrespectful

Thu, Nov 8
ORF
Norfolk
SYR
Syracuse Hancock Intl
4h 00m
Tue, Nov 13
SYR
Syracuse Hancock Intl
ORF
Norfolk
4h 12m
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Nov 30
BOS
Boston Logan International
SYR
Syracuse Hancock Intl
1h 15m
Mon, Dec 3
SYR
Syracuse Hancock Intl
BOS
Boston Logan International
1h 13m
Trip: 4 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 9 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
7.9
Food
7.8
BWI
BOS
Excellent 10.0

The crew was very nice and the snacks were good. I was also surprised that it had television.

BOS
BNA
Excellent 10.0

On the trip from Boston to Nashville, I was really tired so I slept the entire way, by passing my good snacks.

No comments.

MCO
DCA
Good 6.0

The pilot made up time after taking off late, the coffe and popcorn was good

The cabin crew seemed to do nothing but try and sell you stuff from blankets, credit cards, lunch boxes they spent a lot of the flight just trying to get you to buy stuff. When we landed we landed so fast the pilot had to brake very hard that life jackets came out of the pockets under the seats.

FLL
EWR
Excellent 8.0

Everyone did there jobs very well!!! The delay was from the New Jersey side which was unfortunate .Please check that my True Blue account has this flight on record. Thank you in advance. Also, you have the most leg room in the economy class seats!!!

FLL
DTW
Excellent 10.0

Perfect landing and great flight!

Fri, Nov 9
EWR
Newark
SYR
Syracuse Hancock Intl
1h 14m
Sun, Nov 11
SYR
Syracuse Hancock Intl
EWR
Newark
1h 27m
Trip: 3 days
5.3OkayShow reviews
Overall 5.3 Okay
Based on 34 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
EWR
SYR
Mediocre 2.0

Nothing

Taxied for 45 minutes, got on runway then determined we were low on fuel. Back to gate, refuel, two hour delay

EWR
SYR
Mediocre 3.3

I received a whole can of soda.

My flight was intentionally delayed due to to much traffic at the airport. After spending the whole day either in planes or airports & then being stuck in a airport for an extended period of time & not getting to my destination until after midnight made for a very miserable trip.

EWR
SYR
Good 7.0

It was short.

Not really fond of smaller planes, a lot more turbulence.

EWR
SYR
Mediocre 3.0

Nothing

3 hrs delay very small plane seats were small

EWR
SYR
Okay 4.3

I liked the fact these flights were all on time

Too cramped, in smaller planes seats don't recline, which is difficult for me. HAd one crew member training another on flight, which is ok I guess, but u could tell the trainer was tough on her, felt bad for the trainee but she handled herself well.

Sat, Nov 10
RDU
Raleigh-Durham
SYR
Syracuse Hancock Intl
3h 48m
Mon, Nov 12
SYR
Syracuse Hancock Intl
RDU
Raleigh-Durham
1h 49m
Trip: 3 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,314 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
DTW
CLT
Excellent 8.0

Didn’t get our beverage and snack till we were almost ready to land at Charlotte

SLC
AMS
Excellent 9.6

You guys did an all around great job and my flight experience was the best I’ve ever had. The quality of the service was exceptional.

CLT
LGA
Mediocre 3.3

We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow.

We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?

JFK
MXP
Good 7.6

There were actual meals served on the flight. They were pretty good. Free movies available.

There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep.

SJD
LAX
Excellent 8.3

Crews were nice

Thu, Oct 11
BWI
Baltimore/Washington
SYR
Syracuse Hancock Intl
17h 26m
Mon, Oct 15
SYR
Syracuse Hancock Intl
BWI
Baltimore/Washington
17h 52m
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Oct 15
BOS
Boston Logan International
SYR
Syracuse Hancock Intl
1h 08m
Wed, Oct 17
SYR
Syracuse Hancock Intl
BOS
Boston Logan International
1h 05m
Trip: 3 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 9 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
7.9
Food
7.8
BOS
SYR
Excellent 8.0

while I did not partake my seat mate was using the internet to a play a game on his phone. He invited me to join so his use of the internet made the short flight ok.

FLL
DTW
Excellent 10.0

Perfect landing and great flight!

BOS
SYR
Excellent 8.0

Delayed because of the snack delivery

LGB
PDX
Okay 4.3

I got more room than most, sitting in the front row.

Skipped for drink service. My eyes were closed, I wasn't sleeping, but by the time I was aware of the steward, he was gone down the aisle and serving the people behind me. Also, even though I am disabled, the steward did not help me to put my bag up in the overhead compartment, even though he insisted, the very moment I sat down that my bag needed to be placed up top. No visible plugs for headsets, or USB to charge phones. This plane looks older than I am and I'm 47 years old!

BOS
SYR
Excellent 8.0

Was told the gate change 5 minutes before boarding.

Thu, Nov 1
MCO
Orlando
SYR
Syracuse Hancock Intl
2h 39m
Mon, Nov 5
SYR
Syracuse Hancock Intl
MCO
Orlando
4h 42m
Trip: 5 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 35,402 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
SNA
SAT
Excellent 10.0

I have a walker and it was stowed with the strollers. Was available soon after I arrived. Flight left on time and arrived early. Price was great, even with a few add ons.

WIsh they had pillows. I need lower back support and had to use my son's sweatshirt. I will know next time.

DEN
ORD
Okay 5.3

Modern plane

You have to pay to choose a seat. You have to pay for carry-ons, regardless of size They only serve water, charge extra for a soft drink The seats are uncomfortable and very close together. You don't get an option to pay a lower price for carry-ons at time of purchase when booked through Kayak

SLC
AUS
Mediocre 2.6

I was charged to carry on my two bags. With added fees and taxes, it came to $168.20! The seats were very uncomfortable...not enough padding and way too crowded. They even charge for in flight snacks. Not a meal...the peanuts and soda you usually get free elsewhere. The flight attendant was rude to me. No wifi available for purchase that I could tell. Then at the end of the flight they had a big commercial-like announcement to push their credit card. It was very tacky.

PWM
DEN
Mediocre 2.0

The first

This flight was canceled at the last minute and all passengers were told they needed to find another flight because the airline didn’t have any to rebook them on. Passengers had to pay out of pocket for new flights. Frontier said they would reimburse but I haven’t seen anything yet.

DEN
SJC
Excellent 10.0

Direct flight. Cheap. Easy on and easy off.

Seat and tray size. But u get what u pay for, so I’d rather save the money

Sat, Dec 1
BOS
Boston Logan International
SYR
Syracuse Hancock Intl
1h 15m
Fri, Dec 7
SYR
Syracuse Hancock Intl
BOS
Boston Logan International
1h 16m
Trip: 7 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 9 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
7.9
Food
7.8
BOS
SYR
Excellent 8.0

Was told the gate change 5 minutes before boarding.

MCO
DCA
Good 6.0

The pilot made up time after taking off late, the coffe and popcorn was good

The cabin crew seemed to do nothing but try and sell you stuff from blankets, credit cards, lunch boxes they spent a lot of the flight just trying to get you to buy stuff. When we landed we landed so fast the pilot had to brake very hard that life jackets came out of the pockets under the seats.

BWI
BOS
Excellent 10.0

The crew was very nice and the snacks were good. I was also surprised that it had television.

BOS
SYR
Good 7.3

Great airline. Lots of leg room and great snacks! Smooth take off and flight too!

Boarded 30 minutes later than expected. Also sat on plane for an hour and a half before takeoff because of technical difficulties. It was a late flight to begin with and now instead of getting in at 11 I got in at 1:30 am.

BOS
SYR
Excellent 8.0

while I did not partake my seat mate was using the internet to a play a game on his phone. He invited me to join so his use of the internet made the short flight ok.

Fri, Oct 12
LGA
New York LaGuardia
SYR
Syracuse Hancock Intl
1h 15m
Sun, Oct 14
SYR
Syracuse Hancock Intl
LGA
New York LaGuardia
1h 17m
Trip: 3 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 4 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
DTW
CLT
Excellent 8.0

Didn’t get our beverage and snack till we were almost ready to land at Charlotte

JFK
LAS
Excellent 8.0

The wait

The screen didn’t change in time

SEA
MSP
Okay 4.6

Hostess were professional and warm

Seats was too tight, no leg room and no room for stretching

SJD
LAX
Excellent 8.3

Crews were nice

SLC
AMS
Excellent 9.6

You guys did an all around great job and my flight experience was the best I’ve ever had. The quality of the service was exceptional.

Thu, Oct 4
MCO
Orlando
SYR
Syracuse Hancock Intl
2h 39m
Tue, Oct 9
SYR
Syracuse Hancock Intl
MCO
Orlando
4h 37m
Trip: 6 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 35,402 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
PWM
DEN
Mediocre 2.0

The first

This flight was canceled at the last minute and all passengers were told they needed to find another flight because the airline didn’t have any to rebook them on. Passengers had to pay out of pocket for new flights. Frontier said they would reimburse but I haven’t seen anything yet.

COS
ORD
Good 6.0

Efficient boarding process. Friendly staff. Free water! Whoa!

Seats were uncomfortable. My butt hurt for the two hours I was on the flight.

SEA
DEN
Mediocre 2.3

The flight arrives safely into Denver

We had to take a bus to the plane. The buses the shuttled us on, they packed tight and without apology. We then sat in our seats for over an hour on the tarmac without explanation or apologies or any courtesy shown at all to the woman who dared to get up to use the lavatory and was scorned by the crew. When we got to our destination. The crew did not even apologize for the hour delay in landing or even mention it.

DEN
ORD
Okay 5.3

Modern plane

You have to pay to choose a seat. You have to pay for carry-ons, regardless of size They only serve water, charge extra for a soft drink The seats are uncomfortable and very close together. You don't get an option to pay a lower price for carry-ons at time of purchase when booked through Kayak

LAS
CVG
Mediocre 2.0

It got me from point a to point b. That was the only positive thing about this flight.

Unidentified delays had me sitting in the airport for hours, seats were overwhelmingly uncomfortable, no in flight entertainment, the cabin crew kept the galley lights on so it was impossible to sleep on a late night trip, nickel and dimed over everything from a carry on bag to choosing my seat, no complimentary drinks or snacks, took forever to receive my checked bag

Tue, Jan 15
BOS
Boston Logan International
SYR
Syracuse Hancock Intl
1h 20m
Wed, Jan 23
SYR
Syracuse Hancock Intl
BOS
Boston Logan International
1h 22m
Trip: 9 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 9 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
7.9
Food
7.8
MCO
DCA
Good 6.0

The pilot made up time after taking off late, the coffe and popcorn was good

The cabin crew seemed to do nothing but try and sell you stuff from blankets, credit cards, lunch boxes they spent a lot of the flight just trying to get you to buy stuff. When we landed we landed so fast the pilot had to brake very hard that life jackets came out of the pockets under the seats.

BOS
SAV
Excellent 10.0

Fastest flight I ever took. Everything went smooth.

FLL
EWR
Excellent 8.0

Everyone did there jobs very well!!! The delay was from the New Jersey side which was unfortunate .Please check that my True Blue account has this flight on record. Thank you in advance. Also, you have the most leg room in the economy class seats!!!

FLL
DTW
Excellent 10.0

Perfect landing and great flight!

BOS
SYR
Good 7.3

Great airline. Lots of leg room and great snacks! Smooth take off and flight too!

Boarded 30 minutes later than expected. Also sat on plane for an hour and a half before takeoff because of technical difficulties. It was a late flight to begin with and now instead of getting in at 11 I got in at 1:30 am.

Mon, Oct 22
JFK
New York John F Kennedy Intl
SYR
Syracuse Hancock Intl
1h 13m
Wed, Oct 24
SYR
Syracuse Hancock Intl
JFK
New York John F Kennedy Intl
1h 37m
Trip: 3 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 11 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
JFK
LAS
Excellent 8.0

The wait

The screen didn’t change in time

AMS
DTW
Excellent 8.0

Didn’t like the fact that online check in didn’t work on the Delta app.di

SJD
LAX
Excellent 8.3

Crews were nice

LAX
OGG
Okay 4.3

Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?

JFK
SYR
Okay 4.6

I didn't like much about this flight.

Flight left late. When we landed the sky bridge was broken so we had to walk outside, which isn't a big deal but it took a while sitting on the runway for the stairs to come. Then we proceeded to baggage claim and waited a few minutes and one of our 2 bags was there. The crew member then said "that's everything. If you're missing bags come see us." Well about 5 people on a small flight had to see them. My bag was stuck in JFK. I was told id have to come back to the airport tomorrow. At this point id been traveling for close to 24 hours. Im not a happy camper. I usually fly JetBlue and this has never happened with them. Delta acted like its a normal thing with them. I paid 25 dollars to check each bag. How can both my bags not reach their final destination together and how come this seems like a normal procedure for Delta. I paid you for a service and now I have to drive back to the airport or wait for you at home to deliver my bags whenever Delta feels like it. I probably won't fly Delta again unless I absolutely have to.

Wed, Dec 5
MSN
Madison Truax Field
SYR
Syracuse Hancock Intl
6h 46m
Sat, Dec 8
SYR
Syracuse Hancock Intl
MSN
Madison Truax Field
4h 08m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,728 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
PHL
BUD
Mediocre 3.6

The food was pretty good.

They had no accommodations for our baby, and didn’t let us board first. It was an old plane with basic entertainment, TVs above the middle row and not all do them worked. It was particularly freezing on board. Some of the crew was nice but overall not very friendly or welcoming.

ORD
LHR
Excellent 8.3

Crew, food and boarding.

Limited entertainment selection. Tight setting with minimal leg room.

ORD
LHR
Okay 4.6

What to like with AA?

Delayed by 2:38 hours at Chicago due to aircaft repair. Total layover 8:38 hours.

DFW
CLE
Excellent 10.0

It was a quick flight! The crew was nice & the landing went smothly!

It was a full plane!

DUB
ORD
Mediocre 3.3

Customer service when my flight was delayed twice and then cancelled.

I hated that there were sudden updates of delays just moments before we were supposed to board, then delayed for a day, then cancelled. I was fortunate to be re-routed to San Francisco (I am on the way) now, through United airlines. All in all, it was a stressful inconvenience.

Mon, Oct 22
FAY
Fayetteville
SYR
Syracuse Hancock Intl
3h 46m
Thu, Oct 25
SYR
Syracuse Hancock Intl
FAY
Fayetteville
4h 18m
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 59,480 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
ATL
ORD
Okay 4.3

It got us to London. My bags were quickly available.

The seats were SO. UNCOMFORTABLE. I didn't sleep at all and have a headache because of them. Absolutely atrocious. The food was meh. One of the flight attendants was so rude I dreaded every time she headed over. I'll be flying with Delta in the future.

EWR
ATH
Excellent 8.0

The United flight had a great entertainment package (movies, tv shows, etc). The flight attendant who sat in front of us was awesome,and fun to talk to. She gave us some great tips about things to do while in Athens. The food was good (for airline food).

The flight from Newark to Athens was interesting. The flight changed gates at the last minute. The plane was towed to the new gate, then we found out that it was going to be delayed an additional hour due to required maintenance checks. Actually, I don't mind the additional maintenance checks, I want to arrive alive! We arrived in Athens 90 minutes after our expected time. We got seats in the exit row, however, we couldn't really enjoy the extra legroom for 2 reasons: 1) The exit hatch was right in front of my girlfriend who was sitting near the window. She couldn't extend her feet without kicking the door (I big no-no at 35,000 feet). 2) Our row was right in front of the bathrooms, so I had constant traffic bumping me in left shoulder and lines of people literally standing in front of me for the majority of the flight while waiting for their turn to use the bathroom. They are stepping on my feet constantly or passing gas in my face (I wish I was kidding).

IAH
EWR
Mediocre 2.0

Lounge

Delayed flight which kept pushing back for more then 5 hours. Got booked on the next flight got middle seat. Flight attendant was rude and short with people. Not very personable. Plane was so hot everyone was sweating.

DEN
GJT
Good 6.0

Ease of boarding and good communication from pilot

Flight attendant was gruff when communicating. She seemed angry when providing information. It was a short flight, so not a lot was offered, which was totally fine. However, when she walked down the isle with water, she appeared to be looking at the ceiling and didn’t stop to check if many people wanted water, including me.

FRA
SFO
Good 6.3

Easy boarding and finding seat; good food and liked that wine was available, good movies to choose from

Seat was not comfortable, I am 5'1" and the head rest was too high, fortunately I had my own foam neck support. Bathrooms could use more cleaning during flight as one was grossly covered with urine right after turbulence was experienced. One crew member appeared to be having a bad day and seemed unhappy to be at work and was impatient with all.

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