Daily cleaning, installation of cabin HEPA filters on flights from Fairbanks to New Mexico
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 8h 55m
The cheapest ticket to New Mexico from Fairbanks found in the last 72 hours was $179 one-way, and $309 round-trip. The most popular route is from Fairbanks to Albuquerque, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $179.
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Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
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Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
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All other info
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Scores according to KAYAK customer reviews
Pros: "The crew was professional in every way,"
Cons: "There were a couple of individuals with oversized carry-ons that held up boarding as they tried repeatedly to get the carry-ons into the overhead bins. Utilizing a carry-on sizing tool in the gate area would have identified these two oversized carry-ons PRIOR to boarding and could have kept everyone safer. Instead, passengers behind the offenders were waiting while the bags were opened, items removed, and another attempt made at stuffing them into the overhead bins, all while passengers already seated were subjected to even more compromised social distancing in enclosed spaces."
Pros: "Crew was good"
Cons: "Food options would have been nice"
Pros: "Good crew on this leg. While not always the case, they left the lights off for the entire flight and only had them dimly on when doing their final checks. It was also nice that everybody was handed water bottles that wanted one."
Cons: "Alaska Airlines doesn't have seatback screens and only limited beverage selections on these shuttle flights."
Pros: "The crew was attentive and pleasant. Appreciated the movie options"
Pros: "Crew was very nice"
Cons: "The seats are so uncomfortable"
Cons: "Still no tablets for movie viewing. I get that you have an app.. but I sure miss the bigger than my phone screen tablets to watch on."
Cons: "I was in the middle seat between two heavy ladies . I had no room to move. They lost my sis in laws luggage"
Pros: "Quick boarding"
Cons: "More seat room"
Pros: "25 minutes early! Amazing."
Pros: "Clean airplane. Great Alaska Airline app for managing flight."
Pros: "This was my first flight on Alaska Air. Free carryon and free movies, along with cookie snack and two passes from the drink cart were all appreciated. Flight attendants were pleasant, luggage was waiting for us in the baggage claim area by the time we got there!"
Cons: "Seats were not all that comfortable, although they did recline a bit, and we had quite a little outdoor hike to get from the gate in Portland to where our plane was parked."
Pros: "Checking bags was harder then it should have ate setvices was below par. But boarding was good crew was polite, and vary receptive to requests."
Cons: "New bag limitations"
Cons: "Had to take bus to plane. Waited a long time on bus before it headed to plane. Male attendant spoke so fast he was not understandable."
Pros: "The staff was so polite and the plane was clean"
Cons: "The seats are a little tight but it’s ok for a short flight"
Pros: "I always love flying Alaska and the flight attendants are always super nice!"
Pros: "I didnt die."
Cons: "That they fed me cookies all day. Better tasting water. Variety of free snacks."
Cons: "Comfort? You have to pay for leg room. Otherwise your knees are in the back of the seat in front of you. Food? What food? They offered trail mix. You have to buy the cheese platter. After buying the leg room upgrade. forget it. Entertainment? What entertainment? You have to buy the entertainment player. Seriously? After Alaska Airlines nickel and dimes the customer to death?"
Pros: "The efficient boarding. Unlike other airlines, overhead compartment is large enough so passengers don’t need to check in at the gate."
Pros: "Easy on off and let us sleep"
Pros: "I was able to sleep on the flight and it went by pretty quickly."
Cons: "Crew was so quick with the water and snacks that I was only able to get one cup of water for the whole flight."
Pros: "Every thing"
Pros: "Everything was great!"
Pros: "Didn't utilize food or entertainment"
Pros: "The crew was awesome, so friendly."
Pros: "Most of it was fine."
Cons: "Seat size and proximity is uncomfortable. A flight attendant was somewhat rude, which the couple next to me even commented on."
Pros: "Overall a great experience"
Pros: "The employees on the plane as well as those in the terminal were very friendly and acted like they liked their jobs! No surprise financial add ins!"
Pros: "Service, flight and boarding was great. I had a good short flight. I liked the Starbucks coffee options. Everything was on time."
Pros: "Alaska staff customer service"
Pros: "Comfort, kindness of staff, on time and luggage so fast! Thank you."
Pros: "on time"
Cons: "I have never been on a flight where I was bumped in the leg or arm repeatedly. Passengers were constantly up and down the aisle along with the carts hawking their wares. I trussed myself up like a turkey with the seatbelt so I wasn't on the armrest so as not to get hit again. My grandson who is a lot smaller than I, tried to put his head down to sleep on the tray table. He looked so uncomfortable. I know the deal is butts in the seats, but even the seat bottom is horribly uncomfortable. These planes have become cattle buses. I put up with it because there is no choice and I can't afford first class."
Pros: "Staff was cordial"
Cons: "Seats were narrow. I'm not overweight, and I have no idea how fat people fit. I'm certainly pleased that I wasn't sitting next to someone big."
Pros: "On time."
Pros: "In my flight form ANC to FAI the check in was seemless. I was given a bag for my car seat. I was able to check my pack n play no issues. Checking my bag"
Cons: "My flight back my cab driver was late. I got there at 530 first of all the baggage drop lady was rude and looked me up and down before choosing to talk to me. I was told they didn't have bags for my car seat and that I missed my flight. By the time I scheudled a new flight and made it through security to wait for my 9 am instead of 6 am flight the flight I was suppsosed to be on was boarding. Also when I checked my bags after being told I had to call the 1800# instead of use the customer service desk I was told that I had to pay for my pack n play. When it was not charged on the way up."
Pros: "On time and can check in at least two bags each passenger !"
Pros: "It got me to my destination"
Pros: "Flight was fine - can't really say much real good or bad - we slept most of the time. Left tablet on board and a crew member retrieved it for me and did so with a smile. Pretty happy with the flight."
Cons: "Can't think of any negatives."
Pros: "Left 5 min early and got in 40 min early!"
Pros: "The flight was on time and very comfortable. Nice leg room. I could plug in my phone to charge which I thought was great. They even had tablets that you could rent and watch a movie. Checking in was uneventful - very smooth."
Cons: "The only problem was that we had one piece of luggage that didn't make to Syracuse with us. It was taken off the plane in Seattle and not put on our next flight. We are waiting for it's arrival. Hopefully soon."
Pros: "Service was professional and accommodating"
Pros: "The people are most helpful, cheerful. Some confusion about the gate. The plane was clean. I would fly with Alaska again. Free checking of a carry on due to ful flight very nice."
Cons: "There was confusion about the departure gate. For an older person, gate changing in Seattle is not easy."
Pros: "Flight Attendants were excellent, the flight was on time and I retrieved my luggage in 10 minutes."
Cons: "I'm tall and the space is really tight, especially when the person in front of me reclines their seat."
Pros: "The beer."
Cons: "No blankets."
Pros: "The seats were too small...other passengers were in our bubble"
Cons: "They kept on changing the gates without notice, and we didn't get seats together in the first two flights to Alaska; the crew was not friendly in first trip Alaska"
Pros: "I appreciated the checking in process with Akemi. She made it seamless! Thank you!"
Pros: "all and all,it was a pleasant flight,--seats were comfortable-nice flight-attendants-courteous and considerate pilate and crew"
Pros: "Excellent crew."
Cons: "Gate agents were a little snippy."
Pros: "That i was able to watch movies, snacks were provided and water"
Cons: "Nothing really!"
Pros: "Very spacious."
Pros: "The aircraft was extremely clean. Crews were helpful and patient with passengers as they boarded and asked questions."
Pros: "A box was under my feet, not sure what it was. A part of plane! ATL - EZE uncomfortable Crew great in spite of ongoing turbulence!"
Pros: "the “salad” lunch before landing was excellent"
Cons: "a cleaner plane and the second lavatory upfront was minuscule"
Cons: "A/C was not working well, cabin was too warm and stuffy. Long delay on take off. Can not hear and understand pilot through PA system."
Cons: "Middle seat, last row. In a full flight, and the passenger in fronf reclines, its difficult to watch monitor, eat, or move"
Cons: "Worst airplane i have been on since 2007"
Pros: "Early leaving gate - early arrival"
Cons: "5 hours late!!!!!! Delta sucks"
Pros: "We actually did not fly this route. We bought a car and drove home!"
Pros: "I liked the crew."
Cons: "I didn’t appreciate the women at the boarding counter. She had a very bad attitude and was not approachable."
Pros: "First I don’t comment on these normally, but during our flight we had a medical emergency and the crew handled it with perfection. They kept a very calm atmosphere and handled passenger with great care and professionalism. I could not be more impressed."
Pros: "the worst thing that I've traveled in my life I do not travel again by delta 3 hours without food and without taking or water we were not given that service is the worst its employees are a disaster"
Cons: "the worst thing that I've traveled in my life I do not travel again by delta 3 hours without food and without taking or water we were not given that service is the worst its employees are a disaster"
Pros: "Quick deboarding process. Attendants also wonderful. Diverse staffing. Attendants were friendly and helpful."
Cons: "Bumpy flight. But it was a short flight and they tend to be bumpier."
Cons: "poor hospitality by cabin crews poor toilet smell, business class can smell the poor toilet if the door is opened"
Pros: "First Delta experience in many years. Overall positive but not spectacular. A350 has suite doors, nice and private."
Cons: "Crew is not flexible with on-demand dining. Not sure if this was this specific crew member who couldn't be bothered or if Delta is behind other long haul airlines on this. Lay flat business class seat on A350 are very firm. a mattress pad would have made the flight much more comfortable."
Cons: "They changed the gate twice on me and by the time I got to the correct one, the flight had already left."
Pros: "Friendly crew and on time flight"
Pros: "Great flight attendants and crew, 30 min early!!"
Pros: "Inflight Service is great"
Pros: "On time"
Pros: "My upgrade and breakfast were fabulous!"
Cons: "Friendly, leg room, entertainment, flight wasn't full"
Pros: "The flight was probably only half booked, the crew was awesome, very attentive and accommodating. Legroom at seat 13A was plenty. Also the fact that messaging is free is convenient."
Cons: "No food to purchase. The flight was over dinner time. Boarding - the ground staff’s announcements weren’t very intelligible."
Pros: "the service, on time departure, early arrival, FOOD at no cost"
Cons: "nothing...everything was great"
Pros: "Fairbanks airport small and cozy, very easy to hear boarding announcements. There were two seats in our row and behind us that had been assigned to more than one person. The flight attendants were very quick and resourceful in solving the issue to everyone’s satisfaction."
Cons: "I srill dislike the idea of purchasing food and paying baggage fees separately from the tickets. Creates inconvenience as well as at least three separate transactions, increasing your exposure to possible credit card data theft."
Cons: "Delta seats in Economy are smaller (narrower) compared to their competitors."
Pros: "really nice cervices"
Pros: "Snacks and drinks were yummy and very appreciated. Entertainment was great. Tons of shows and movies and all for free. There was also free iMessage only WiFi which was enjoyed while messaging friends and loved ones while in the air."
Cons: "For the amount of passengers boarding, they started the boarding process way too late which resulting in a delay taking off. The entire boarding process felt sloppy, disorganized, and hectic. They allowed passengers to board that were seated at the end of the plane while some 1 was boarding, causing tons of congestion. The boarding process was the slowest I have ever experienced in all the flights I’ve been on. The crew was ok, but slightly snappy/rude like typical New Yorkers. The flight from ft. Lauderdale to New York was much more pleasant."
Pros: "Food was ok."
Cons: "Flight attendants could have been a little more friendly and helpful."
Pros: "On time arrival"
Cons: "My seat was in the last row on an MD88 where the engines are in the tail fin. Felt like I had a washing machine with a bag of rocks in it next to my head the whole flight. The intercom system also had a gnarly hum/screech when the attendants we're talking so you could barely hear them."
Pros: "I got a good seat from LA to GTA on 1st jan. it was in the front and spacious and I was also served food."
Pros: "Early boarding for family. Flight crew was decent"
Cons: "Super cramped seats. Entertainment system was broken. Only small snacks and drinks for a 5.5 hour flight"
Pros: "The fact that there were no delays!"
Cons: "The plane was about 10 minutes late departing (not too bad), but the Entertainment System was down for the flight, meaning that in addition to entertainment, the USB and outlet charging was not working and you couldn't see current flight status."
Pros: "The crew of this flight were fun and personable without being intrusive."
Pros: "On time departure and arrival, clean plane. Enough space for your carry on."
Cons: "Despite having 15 open seats on the earlier flight, I needed to pay $75/person to take the earlier flight. I chose not to do this. Would I have loved to get home 2 hours earlier."
Pros: "Snacks were readily available; gate and flight attendants were friendly and accomodating."
Cons: "Free in-flight entertainment required an app to play, need for which was not advertised at all. Flight on United earlier in the month included announcements to download their app before takeoff. Customer service ahead of flight was a mixed bag. One assistant was went out of her way to help quickly and then comped a fee after I waited ~30 mins and then explained why we'd need assistance at the gate that she could not provide. A previous assistant was not able to provide this explanation."
Pros: "Everything, confort, pilot's comunication..taking different route to NY to avoid weather, and wind problem."
Pros: "The only flight that was a bit better was from Mumbai to Hyderabad."
Cons: "Almost the entire trip, due to the following reasons: 1. The online check in process didn't work at all. The Delta staff at the Boston airport weren't pleasant and courteous at all. 2. Poor coordination between Delta & Jet Airways - the meal preference was selected before flight at the Jet Airways website but the same didn't get registered properly, even though the website confirmed to me that it was all set. This resulted in appropriate food not being available to the customer on the flight from Boston to Amsterdam. The customer had to literally starve on the flight. 3. The pursers and stewards on the flight from Boston to Amsterdam weren't pleasant and courteous at all. For anything they were asked, their responses ."
Pros: "Nothing in particular"
Cons: "So I originally had the free seat 11A. The app offered me what looked like a bulkhead from the seat map on the app at seat 10A for additional $19. I feel for it. No bulkhead, no extra room, nothing, waste of $19"
Pros: "Free movies/TV is a great amenity. Overhead bins were full by the time I boarded, so I gate-checked my bag. The staff was helpful and accommodating, which made that process quick and easy."
Cons: "Boarding is chaos. There's got to be a more efficient way than zones."
Cons: "Price of food"
Cons: "Told to drop down a class on arrival at gate."
Pros: "That it's over"
Cons: "the 1 hour delay, when we arrived we sat for another hour and I missed my international flight"
Pros: "I like the new equipment on ATL - ABQ in first class, comfortable with good new video. Salmon dinner was quite good as well."
Pros: "Attentive crew very appreciated!"
Cons: "In flight entertainment was broken"
Pros: "Crew wuz gööd"
Cons: "Waiting for luggage"
Pros: "It was on time!"
Cons: "Bigger snack"
Pros: "Areas of schede with flights. No incidents."
Cons: "Oversold on the way out. Didnt affect me. It could have."
Pros: "On time"
Cons: "They at least need to have TVs in aircraft. I felt United was better service wise and aircraft wise."
Pros: "I've been flying Spirit lately to save money, so know that this is my comparison. American Airlines staff were friendly and helpful, the website was easy to use for things such as changing seats and adding bags, and I really appreciate the updates from AA via email and text. I appreciate the snack."
Cons: "No complaints."
Cons: "On the red eye from Anchorage to LAX in Business class the A321 was ok as far as comfort. Same duration flight fromLAX to MIA, same plane, but we received a nice pillow and blanket, as well as a little travel kit and bottle of water. Seems strange there are different standards for the same duration"
Pros: "Great polite crew attentive to every need"
Pros: "Crew was very nice."
Cons: "More room in seat"
Cons: "Not comfortable seating bad food fruits were smiling and they made me to check in my carry on bag to charge $60 Will not recommend or travel international again with this airline"
Cons: "Very cold temperature in the cabin both flights, could have been warmer. Wore hooded packable jacket and gloves and was still cold"
Pros: "Latam would not transfer 1 medium baggage from LATAM to Avianca at Lima"
Cons: "Our seats wouldn't hardly go back, but noticed that a few seemed to operate properly. Tried to watch a movie (94minutes) on a 2.1 hr flight. Started it before takeoff and with all of the inflight announcements the credits didn't get finished before they shut down the system."
Cons: "Flight was delayed six hours. Flight crew arrived late further delaying trip. Connecting flight missed. Promised hotel reservation by American were non-existent when arriving in Dallas. Had to try to sleep in airport. Will never willingly fly American again"
Cons: "We waited on the check - in line for 3 hours because only 2 customer service reps were there to check-in customers. In 3 hours, only 2 people were assisted, causing us to miss our flight. I was traveling with my infant daughter on her first flight, I wasn't able to nurse her or change her. What a terrible experience. Are you working with American Airlines to improve their customer service? Surely, because you offer their flights in your site you support their practices. I just wanted a comfortable and reliable flight for my family. It's been very frustrating so far..."
Pros: "Plane had technical issues & we returned to gate; staff kept us informed, which reduces anxieties & American rescheduled US connector flights before we left Manchester"
Cons: "Tight not comfortable"
Pros: "Journey on time, crew friendly and helpful"
Cons: "Cramped seat, only 1 toilet"
Cons: "No power outlets our video screens at seats. No food served on 4 hour flight."
Cons: "Could not get to Santa Fe! Had to fly to Albuquerque & arrange transport to Santa Fe! No luggage til next day!"
Pros: "This was the best in flight crew I’ve experienced in economy class. They were efficient, friendly & humorous! Keep up the great work! They made flying in not so comfortable seats bearable."
Pros: "Crew was outstanding"
Cons: "Hurried beverage service since arriving early. R"
Cons: "No food, no entertainment, no room for luggage, no good."
Pros: "The flight personnel was upbeat and friendly and we were on time. I was very glad I made the connection"
Cons: "That we were not offered even water. I was very thirsty from my run from gates B 13 to Gate E25"
Pros: "Boarding was fast!"
Cons: "The staff was not great! When I had just arrived to the gate, they had already called group 5 so I went up and presented my boarding pass and the crew made a facial expression of annoyance since group 5 was called and they were boarding group 7. When I entered the plane, one of the staff just looked at me twice without saying hello back. I said it twice and the same lady gave me a cold goodbye when I was leaving the plane. There was no entertainment!!!! Also, no plug to charge my phone that I had to wait to charge my phone after getting my bags to contact a taxi driver (Lyft)."
Pros: "Tthe crew was very friendly"
Cons: "No food"
Pros: "Faux Leather seats on the flight Good overhead compartment space Decent legroom"
Cons: "The booking agent poorly scheduled our connecting flight in Charlotte as by the time we hit the ground, our next flight was boarding and the landing gate was way across the airport from the connecting gate. Needless to say we missed our flight and had to wait for 7-8 hours to fly out."
Pros: "boarding was fast"
Cons: "The entertainment was not working, plane is really old, service mediocre."
Pros: "Nothing, the worse experience I've ever had on a flight from the US Never AA again!!"
Cons: "Unprofessional crew!! The safety instruction was a mess, first it was on the big screen, totally black, only sound, then the crew started a discussion in the ail if the would do the safety instructions yes or no...in the end they did it without explanation what the were doing and in 2 minutes. Al three of them just did something. Rude and chewing gum crew, the dropped a salad bowl but not one of them was thinking about cleaning it up. The entire flight everybody walked over it in to the carpet. Friendlynes and service are two words that does not apply to this crew. From the first flight till the last flight AA made a mess out of it. Canceled our flight in JFK, no help or service, you are on your own when AA cancels a flight, after rebooking our flight we had a 7 hour stopover at Dallas, again no service, no voucher, no nothing. Then today with our return flight AA could not find our ticket numbers, turns out that when they rebooked our inbound flight they forgot to take over the return flight...cost us 2 hours and 10 minutes to check in at LGA Never, ever again with AA, even easyJet provides better service then AA does on intercontinental flight!"
Pros: "1st Class cabin was comfortable but below business class product of most premium competitors from Asia and the Middle East"
Cons: "Flight was delayed 5 times for 6 and a half hours in total. Poor communication from the airline. Had they been honest and up-front about the delay I could have been re-booked on another flight. This delay caused me to miss an important factory meeting and will require another trip to Asia sooner than originally planned."
Pros: "That the flight was not full and staff were just great very friendly and helpful."
Cons: "All good on this flight."
Pros: "It was uneventful and nobody got aggressive or put hands on my."
Cons: "No free meal was served."
Pros: "We boarded the flight pretty quickly"
Cons: "This elderly woman took long to put her baggage above so someone that was sitting a row behind my seat decided to take all of the overhead bin space, he definitely did not have a carry on size luggage and I feel that would have never happened if tsa would have noticed his carry on was too big"
Pros: "Excellent, friendly attention from flight attendants."
Pros: "Staff for the airline was very good!"
Cons: "I had to check a second bag on my return. I entered Mexico with a skateboard carry on. When I went to leave, the airport would let me pass through with it. I was forced to check a second bag and it really bothered me."
Cons: "Charge for changing date"
Pros: "Entertainment screens at every seat. Enjoying and helped pass time of flight very well"
Cons: "Should be allowed one checked bag per person at no charge"
Cons: "Lost my luggage. Very difficult to get information and long process to give my info on where I was staying. Was told it was on the next flight and should be arriving by 1-2:00pm depending who you talked to. I was told they don't start delivering lost luggage until 5:00pm. At 6:00pm I call for an update. No update available other than its on it's way. I called again at 8:00pm, 9:00pm 10:30pm & 11:15pm. Still no update was given. At around 12:30pm AFTER I WENT TO SLEEP, someone come to my hotel room to drop off my luggage. I had an important meeting for early the following morning and if my bag did not arrive, I had no business clothes for the meeting. I could have bought some new cloths but since I was TOLD my cloths would be arriving by 1-2:00pm and be delivered by early evening, I thought that not necessary. I believe I was told that so BA"
Pros: "On time"
Pros: "New plane, fair legroom, comfortable temperature, a couple nice FAs, couple mediocore ones."
Cons: "IFE completely broken, mediocre apology. Sat on ramp 15 min after push. Zero explanation or status update. Typical small pretzel or cookie and soft drink."
Pros: "Departed on time, arrived a bit early."
Cons: "Our checked luggage didn't make the transfer in Philadelphia. We got it late the following day. What entertainment?"
Pros: "It is good"
Pros: "Food was better than expected - not a fan of airline food, but this was not so bad."
Cons: "Finnair was thru American Airlines. American had only a couple of check in windows open when we got to the Frankfurt airport - nowhere near enough to handle the number of people checking in."
Cons: "Carry On : crew did not help me find a spot for my carrying on. An older man actually found me a spot It was on this leg ( not the La Guardia to Chatlotte ) that the food tray kept opening after trying to close them ( old latches ) US airlines flight attendants don't understand how to talk to travellers . Asian airlines have excellent flight attendants"
Pros: "excellent. on time. smooth flight & easy check in"
Cons: "a little difficult to check in on line as we booked through Finn Air but was AA operated therefore the many reference codes did not work and had to call agent but got it worked out."
Pros: "Crew was great. I had almost the first half of the airplane to myself and got to lay down as my flight was 1230 midnight"
Cons: "We barely made our flight. Upon boarding (first class) I was searching for a place to Stowe my bag and offered no assistance. Prior to the doors shutting, a flight attendant boarded our plane to catch a ride to Pittsburgh and the attendant for our flight immediately greeted them, rearranged an overhead compartment for them and stowed their bag. This while I was struggling still to cram mine under a seat"
Pros: "The crew was cool! No problems whatsoever, didn’t know what was leaking on me! And the flight was horrible with Turbulence! I was scared at every moment and the landed was ok! I have had better flights!"
Cons: "I’m not sure at this point! Probably just Mother Nature!"
Pros: "Nothing. I will never fly United again. The only reason I booked this flight was because i thought it would have the kind of good service I’ve experienced before on Lufthansa."
Cons: "There was a 1 hour layover prior to the DC flight. Frankfurt’s security line was so slow that it caused us to almost miss our connection to DC running thru the airport. To add insult to injury, the United gate attendants were so incredibly rude and inconsiderate when we explained why were delayed."
Cons: "It could have been better if my luggage didn’t go missing"
Pros: "The crew was awesome. Boarding went very well."
Cons: "Seats are too dang small. I didn’t pay to sit with my elbows in front of me instead to my sides. The human body is NOT designed to sit like that."
Pros: "We didn’t crash..."
Cons: "Better free snacks!"
Pros: "Easy boarding and crew kind of ok."
Cons: "There is a toilet for the main cabin right behind row 5. The door was constantly banging due to a long flight from Orlando to SFO 5hrs 23 mins. Very old uncomfortable first class seats with very little reclining due to the toilet being so close. Not good!!! No real entertainment unless you brought it with you. If this is the standard of United first class now think I will give it a miss in the future."
Pros: "Boarding was easy (Zone 3) and there were no issues with overhead bin storage."
Cons: "Could not use the seatback entertainment because the audio jack was jammed so that the earphones could not receive an audio signal."
Cons: "Far away Gate"
Pros: "Nice crew. Free tv for delay"
Cons: "Flight delayed and then boarded very suddenly"
Pros: "The flight crew was courteous and efficient."
Cons: "The boarding time lasted an hour as the front desk staff at the gate insisted that I needed a visa travel document for my connection in China (multiple leg journey). What they failed to realize is that nobody needs a visa for China if they’re connecting in transit. It took a phone call and 3 staff members to sort things out. Not something that I want to deal with at 5:00 am. Moreover, due to the de icing, the flight was late and i just made it to my connecting flight in Newark. It was quite a hair-raising experience overall."
Pros: "That I made it"
Cons: "The delays, the long standby lists, the 4 hour late arrival"
Pros: "Service, space, and staff of course!"
Cons: "Entertainment is boring and tired, United use to offer better free shows and movies!"
Pros: "Our flight home was Great. At kona airport the flight crew was Amazing, the captain even let my daughter set in the driver seat, which is something she will never forget."
Cons: "Downside there was no onboard t.v.s which makes 4 hours seem long."
Pros: "Both newer, seats were very comfortable.. made the journey great."
Pros: "Friendly flight attendant in back of cabin,"
Cons: "Flight was delayed 1.5 hours due to a maintenance issue"
Pros: "I liked the comfort of the eats, the roominess of the seats even when fully occupied (3) and the friendliness and efficiency of the staff in the cabin."
Cons: "the tiny restroom, water on the floor and size of the waste paper basket."
Pros: "When I booked this flight four months ago, nothing indicated that these seats would not recline (since they are in front of an exit). That's not something I knew and that fact made it a bit brutal on an overnight flight, especially when the people in front of us could recline their seats. It should be easy and reasonable to add such info in the booking process."
Cons: "There is just something very bare-bones about flying now: modest food or drink, little effort to entertain except on your own equipment. It's functional--does the job."
Pros: "People of Lufthansa and the clients who were flying with me."
Pros: "The front desk was able to change our seats so that my husband and I were able to sit together and we were very appreciative for this."
Cons: "Flight was uncomfortable, too long and they were unable to provide meals and ran out of plastic cups."
Pros: "Their mom"
Cons: "The plane left 15 minutes early and left eight passengers stranded in Houston for more than 24 hours before they could get us home"
Pros: "One crew member had a sense of humor."
Cons: "My seat was broken and wouldn't stay in upright position. This really pissed off the passenger behind me. Crew kept telling me to put my seat upright, I kept having to tell them the seat was broken. Old airplane with no in-seat entertainment. they advertise on the seat that you can watch all their entertainment content for free, but then you have to pay for wifi to watch so it's not free then, is it? Every movie or show requires "additional software" so you have to purchase internet to do the download. This is an 11 hour flight, I would have appreciated being able to watch a movie or something without forking out $30. Flight was delayed, so we were low on time to make our connection. I asked a flight attendant twice if we could get help deplaning early or at least get moved up some rows since we were in the very back of a 747 (there were plenty of vacant seats). They said no, and told us that customs would only take a minute and that the other united flight knew we'd be coming and would wait. I don't usually fly united; other airlines typically will actively take steps to help (like moving connecting passengers to the front shortly before landing) if they are the cause of the delay. Customs had only one agent working and we were pretty much last in line so that process took over an hour. Just moving us 10 rows forward before landing would have made all the difference because our connecting flight closed its doors and taxied for takeoff less than 5 minutes before we arrived. They had some united employees guiding and directing a couple of passengers that were going to be late for a connection to LAX, but no help for those of us connecting to portland. Customer service didn't even offer a verbal apology. Last time I flew with united, I also had a terrible experience for different reasons. I did not intend to fly united for this flight, but I purchased tickets through and for Lufthansa, and this flight was regrettably operated by united. Another thing I don't like - the food was horrendous. It was a breakfast sandwich that was advertised as "hot and fresh" on the packaging but was served straight from the refrigerator. I was in the middle seats with one person to my left and two people to my right. Everyone took only one bite and threw away the rest. Just don't bother serving the food if it's going to be that bad, it's very wasteful. I always appreciate a hot towelette after a long overnight flight. United offered no such thing which was a first for me. Regarding boarding: they called us all up to line up in boarding groups and then we had to stand in line for 65 minutes. I have a bad back and had to sit on the carpet to avoid being last in line and not having space for my carry on bag. Would have been nicer if they would have just let us sit in the chairs at the gate in comfort until they were ready to board."
Pros: "Smooth flight and on time great customer service"
Pros: "The staff was great."
Cons: "Not necessarily their fault, but there was a lot of turbulence and at one point I hit my head pretty hard. Puddle jumpers are never for tall people. I do wish they made them just a bit more comfortable to walk through."
Cons: "Flight delayed."
Cons: "Didn't clearly explain my flight so I missed my flight !"
Cons: "1hr late to board because of a missing flight attendant. They could not get replacement for an hour."
Cons: "In general, all the crew and counter people are not able to say "good morning" or smile, besides a delayed flight made a really bad experience"
Cons: "The TV control was on the left side covered by the middle person arm during the complete flight"
Pros: "I liked the movies on the seat."
Cons: "I didn't like the long delay because they didn't know how to manage the weight of the plane. We waited 2 hours on the plane to take off, and ended up missing our next flight"
Cons: "Didn't like being delayed for almost 5 hours before we took off other then that it was your average flight"
Pros: "Crew was attentive and friendly. Jumped at any and all requests. Always looking for ways to assist all flyers. Boarding was quick and easy. Plane was on time, boarded quickly, AC worked perfectly, plenty of blankets and food was spectacular. Crew made the 6 hour flight feel like an hour of comfort."
Cons: "No wifi because we traveled through Canada, and the tv was no working"
Pros: "My connecting flight was way late, but the plane was held for me and a few others in Denver. Because it was the last flight of the evening I don't know what I would have done if left at the airport indefinitely. I am grateful the plane was held. And regret any inconvenience this may have caused others."
Cons: "The plane was absolutely filthy.. crumbs on seats debris on floors. Dirty arm rest and seat backs"
Pros: "I liked the friendly smiles everywhere. I was lucky to score a window seat with no one in the middle."
Cons: "I didn't like that I had to pay $25 to check one bag and the Wi-fi didn't work all flight."
Cons: "Our flight was 2 hours late, the customer service was horrid and didn't even acknowledge people who needed help at the front desk. They we're too busy talking to their coworkers. We then get on the plane and it's old, run down, and the take off and landing were the roughest I've ever encountered. Nobody was remotely professional and we landed after our rental car company closed so we had to go back to the airport the next day. NEVER FLYING UNITED AGAIN!!!"
Pros: "Best I can say is that I'm home safe and sound with my luggage"
Cons: "Long delay, many passengers were rebooked elsewhere. Boarding is awkward and too many segments slow it down. Staff were indifferent. Internet connection was abysmal. Couldn't get any entertainment."
Pros: "We were on time and that was great!"
Pros: "We finally got to Chicago.... In one piece!"
Cons: "The delay, the plane changed so the seat assignments changed but we were not given new boarding passes, A MESS!"
Pros: "I liked the sincerely friendly staff; they made it a pleasant experience."
Cons: "I would ha've liked free TV; ,I feel I've paid for it in cost of ticket."
Pros: "United airlines staff were polite and worked hard."
Cons: "I did not like that they printed my ticket for my connecting flight for EVA Air without any EVA Air markings. This meant that when I arrive at LAX I was giving directions to the United Airlines terminal when I really needed to be at the terminal for Eva Airlines. This caused me to almost missed my flight with Eva Airlines. For the remainder of my trip EVA airline staff were quite grumpy with me for being 45 minutes late boarding. I actually am thankful that I believe they held the plane that 45 minutes for me. It just seems too convenient that the plans out there that long after its scheduled takeoff."
Pros: "the nice crew"
Cons: "the Economy Plus was not that great ,I was in the center seat .I was unconfortable."
Pros: "Very friendly service"
Pros: "I was so comfortable and I got to sleep"
Pros: "The crew members are very nice."
Cons: "The delayed flight. I want to change the times of my return date due to the delay but I received no assistance."
Pros: "Again everybody was nice and we got on the plane on time."
Cons: "It was difficult for me to find the gate because it was one outside. The small plane was suffocating."
Pros: "Upgrades available and ahead of schedule !!"
Airlines flying from Fairbanks to New Mexico have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Fairbanks to New Mexico
Masks required on board, masks provided on flights from Fairbanks to New Mexico
Social distancing seating
Middle seats unavailable to book on flights from Fairbanks to New Mexico
Testing for antibodies, testing for symptoms for flights from Fairbanks to New Mexico
Waiving of change fees. Search flexible flights from Fairbanks to New Mexico