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Flight was very delayed so I was able to get on an earlier flight via stand-by. Crew communicated effectively around delay and worked to make customers comfortable. Wifi was ok, streaming TV was great. App functionality broke down once I was moved to stand-by on earlier flight.

Everything was great except the fact that catering did not restock the flight from ATL to GRB and we were only offered water.

The cabin was definitely dated, but that's about par for the course. The flight crew were wonderful as always (always a Delta highlight), but the boarding process was slow with little direction or encouragement to get people in their seats quickly since we were already delayed.

Flight was delayed and not a lot of communication on why until we got on the plane.

Horrible experience. Delta delayed the flight to 11pm which happens. Apparently the pilots were there but we were waiting for flight attendants to arrive from Detroit and they were delayed. They could have made arrangements but that’s fine. What was truly horrible was that at 10:50pm the pilot comes out and says the flight will be cancelled but hasn’t been cancelled yet in the system. It’s being cancelled because the pilots have timed out. As soon as that plane got delayed past 10:50pm delta knew it couldn’t fly. Yet they made us wait around for hours. When the flight finally got cancelled all the area hotels were booked and flights for the next day were unavailable until midday. All I wanted was to spend one day with my family before needing to fly abroad on another delta flight. That will be my last flight with them. I’ll take my 800k miles flown and annual spend to an airline that isn’t so thoughtless.

Totally organized, quick boarding, professional staff and ON TIME! Good size seats in the cabin Wonderful experience

Delay from Atlanta to Tampa was simply unacceptable. Multiple delays led to us landing after 3am. Worst travel experience of my life

This was a Latam operated flight. Seats seemed a bit narrow in business class. Older aircraft.

Very Very late. Subsequent flights left an hour before ours

Terrible flight Delayed for over an hour without a reason Told all over head storage was full. It was not. Made to check our bags. What a terrible experience. Fly American.

Putting someone with a window seat in the last boarding group? Indiocy typical of Latam.

4 hour delay. So our flight schedule mass up. Your worker told me you should rebooking myself. I was very angry. Latam Airline always get the money more through any way. But They have no concern passenger.

Latam may be the worst airline in the world, far worse than even the lowest of low cost airlines in the USA. I wasted hours trying to PAY THEM TO CHECK A BAG! Then they misled me at the terminal, sent me through the wrong security line, the list goes on and on... Just absolutely terrible in every way. Avoid at all costs.

I was in the last row and they sent me to check in my luggage last minute after boarding. I had to go through the crowd.

Although the flight is goof and the crew is good, the way the airline charges you for every service is ridiculous.

Only complaint is that the entertainment system wasn’t working on our seats and some others.

Routine and on time flight with pleasant stewards and decent food. Nice experience!

You delayed my trip three days for no reason other than your lack of preparedness, did not offer any compensation, including food or a bed. I couldn’t trust you so I moved up my return flight and lost another day at the end of my trip to hopefully make sure I make my next flight. I will never fly LATAM again. You have the worse accountability and reliability and clearly do not care that your clients have lives and what it cost to fly to another country.

No air in the middle rows. Had a hard time breathing. Was dying of heat.

It was a good experience, the flight was a little too long & the food was ok