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Pros: "See previous comments."
Cons: "See previous comments."

Cons: "Went from LA to Guangzhou, China. My family checked 6 bags in. Only 5 arrived in China. My bag with ALL my clothes and ALL my meds was the one missing. I had nothing to wear (and that includes underwear) and no meds for 2 freakin’ days. Worst experience EVER!!!!"

Pros: "Comfortable and clean plane, crew professional and nice."

Pros: "They did get to reschedule me on both my flights, but lost my bag."

Pros: "The cockpit crew waited to turn the plan off until the Footbal playoff game was finished. I thought that was very considerate of them."
Cons: "Seats were right but that I guess is to be expected these days."

Pros: "Informative communications during delay"
Cons: "Rushing to board resulting in bad customer service during boarding"

Pros: "Perfectly fine first class trip"
Cons: "Breakfast meal was awful"

Pros: "Freemovies"
Cons: "No leg room"

Pros: "Staff is friendly."
Cons: "My wife's pre-check was not added to her ticket. Plane was extremely late taking off. No entertainment on the flight."

Pros: "Boarding and luggage check in were great. The flight crew and the flight itself were uneventful which is perfect."
Cons: "Snacks are the bare minimum and the restrooms could have been attended to more often, paper was piling up in the trash."

Pros: "Easy and quick"
Cons: "No complaints"

Pros: "I liked the check-in kiosk, but only because I had no bags to check. I liked being able to choose my own seat. I liked that the flight was uneventful. I liked the staff at all stages, they were friendly and helpful."
Cons: "They made me shove my purse into my knapsack to fit within their two bag policy. That's a first for me. My Delta flight did not do that."

Cons: "When I bought my ticket last Nov , I paid extra to select seats, only to discover no aisle seats available for the 15 hour flight from LAX to Guanghzou. I tried many times to call CSA LA office using toll free and regular number, but could never speak to a human. Last November 7 I missed my flight home due to the Thai King's motorcade causing the road I was on to be closed for more one hour. I arrived at the CNXairport nearly one hour before the scheduled departure time, only to find CSA check in counters already closed. CSA Bangkok made me pay for a one way ticket home on Nov 8 even though all 3 flights were not full. I arrived well I'm advance and checked in. CSA began boarding 30 minutes before the time shown on my boarding pass and closed the aircraft doors shortly aftethe boarding time listed. No wonder I missed my Nov 7 flight! I wrote CSA LA a letter including the receipt for the one way ticket and requested a refund or at least a reply or home call. I never received a reply. I have flown CSA/Delta from Detroit, MI to Chiang Mai, Thailand 5 or 6 times in the last 3 years. It seems they don't care about customer loyalty. In the future CSA will not be my first choice and I will pay somewhat more to fly another airline."

Pros: "on time"

Pros: "Lots of water being offered. Lucky to have extra seat for comfort."
Cons: "It seemed longer than the estimated time. The food was bland. My husband's entertainment system worked, mine didn't. We had hit a lot of rough air during time over Pacific. Would have been nice if the pilot would have given more information."

Pros: "I like that if you're willing to gate check your bag, Delta allows you to check in with Zone 1 boarding. Seats did have plugs, which is a huge plus."
Cons: "Touch screens on the in-seat TV were not sensitive enough, technology on board was somewhat outdated."

Pros: "Typical flight, all went well. Special services picked me up at the plane."

Pros: "Comfortable flight with pleasant staff. I slept most of the way."
Cons: "I was satisfied with this flight and did not experience and discomfort during it"

Pros: "Friendly people and clean plane"
Cons: "They lost my luggage, I hope it shows up shortly"

Pros: "Sitting in middle isle, just get elbowed a lot."
Cons: "Nothing"

Pros: "Delta flight attendants ultimately removing the passenger."
Cons: "The man that called the mother and her son a "F***** b****"."

Pros: "Got us home super fast"
Cons: "The most uncomfortable flight I've ever had"

Cons: "Delays and ground chaos nearly caused us to miss our international connection. Gate staff unable to provide assistance with booking on connecting partner airline. Gate staff unaware of new terminal 3 to TBIT airside shuttle nearly directed us to leave domestic and requeue for international security. Will like skip Delta connectors to long haul international flights and just fly direct from SFO."

Pros: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."

Cons: "No free meals."

Pros: "The crew was professional and efficient. This includes the ground personnel that had to cope with a grossly overbooked flight. I was upgraded to comfort+ at the gate."
Cons: "Fed up with the .4 oz pretzels. The arrival in LAX was chaotic. We had left on-time and were told that we would arrive approx. 20 minutes early. Ha! First landing attempt had to be aborted, the landing not being cleared by the control tower. Then we cruised, circling over the Ocean, and the lights of the city again. Finally we landed. Taxiing on the tarmac was interrupted many times, and took overall 30 minutes. The pilot kept informing us. I was probably not the only passenger that had and urgent need to reach a bathroom... Of course, Delta should not be blamed"

Pros: "Very easy flight & process"

Pros: "Arrived early"
Cons: "Crew weren't really friendly. Special menu food wasn't great"

Cons: "Service"

Pros: "Same as the previous flight! Very surprised to be a head of time"
Cons: "We were very cramped in the seats. No room to move! I could not use my laptop."

Pros: "I fly frequently and overall the flight was great. My biggest complaint is that as a paying customer (vs non rev) I think it is kind of crazy that I did not have an assigned seat until I walked onto the plane. I really disliked tjis process. I found it to be an unnecessary stress. When I asked the gate agent about it I didn't get a clear answer as to where I will be sitting. I'd much rather know what my seat number is before I board the plane. Other then this bizarre process. Everything was great."

Cons: "The flight attendants were rude and not helpful. The checkin counter at the Sydney airport is hidden. Better signage would be helpful in locating the area"

Pros: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."

Cons: "For some reason , we we did not have seat until the day we left, they ended up placing us in the back. Not that I mind sitting in the back, it was just a scary thought that we didn't have assigned seat when I bought the tickets- I remember picking my seat"

Pros: "Nice flight. Early arrival. Had a complementary beer onboard. Luggage in less than 20 mins."

Pros: "EVERYONE WAS FRIENDLY"
Cons: "NOTHING ON THIS PART TRIP WAS FINE"

Pros: "The small scack/meal was excellent. Good service. Smooth flight. In-out-done! Good job Delta!"
Cons: "Can't think of anything negative. A long time standing by on runway waiting for departure."

Pros: "Nice"
Cons: "Check point had only one person working on a holiday weekend made for an extremely long wait"

Pros: "The entertainment."

Cons: "The person taking tickets asked me to check my bag. I said ok and he instructed me to step aside and taking anything out of it that I might need. I did this and when I came back they had locked the doors."

Cons: "Crew was nice, however the flight get was 2 hours late, then a gate change and no explanation why late. Once on the runway, again back. Not a good experience overall."

Pros: "The price"
Cons: "The seats were the worst. Pretty sure mine was broken."

Pros: "Best flight I have ever been on. Flight staff was out of this world. Security was so so quick. Loved it."

Pros: "Having recently flown from PVR to LAX on AA I can only say that Delta makes coach seem like first class compared to the competition. Instead of being treated like livestock Delta makes its passengers comfortable offering blankets and head phones in coach servicing Starbucks Coffee not week old coffee left in the galley., Flying has gone from being a privilege to a punishment and thank you for valuing the coach crowd ."

Pros: "Nothing"
Cons: "Everything"

Pros: "the in flight service and free movies"

Pros: "A safe flight! Who could really ask for more."
Cons: "It is so cramped in there the person sitting next to me going & coming was literally on top of me. As a business man myself I completely understand more people more money lower fares I get it. However extremely uncomfortable flight. Will try another airline next time."

Pros: "Movie & Music selections were awesome!"
Cons: "I have no complaints!"

Pros: "I like the free snacks and drinks"

Pros: "nothing horrible flight"
Cons: "This was almost a six hour flight there were no televisions available the flight was oversold and there were people on standby there was very little Lego room we were only offered snacks and drinks the crew was stressed we left late because we were instructed to check our carry-ons but that was not enforced until people were already on the plane getting on the plane and getting off the plane took a very long time there was very little leg room it was difficult to move around the plane because it was such a small plane the crew was very stressed out. I am very upset about this flight and will not fly with American ever again."

Pros: "Boarding process was smooth and fast"
Cons: "Do you think airline management sits around boardrooms to brainstorm ways to torture its passengers more? The seats and the leg room are ridiculous. It's gotten to much worse recently."

Pros: "I was so happy I could check in online and boarding was a breeze. I actually got to sit by the window when my original seat was in the middle. So nice of the ladies to suggest it to me."
Cons: "No complaints"

Pros: "The airplane was new. It had power plug and entertainment at each seat. It has a fabulous selections of entertainment for all ages. Comfortable seats as well."
Cons: "The crew only came offered drinks 1 time for a 5 hours flight. They did come by to offer room temperature water mid way through the flight. Food choices were minimal."

Pros: "Staff was very friendly and helpful."
Cons: "Movie kept freezing up. So did Sodoku game."

Cons: "I wish they have two sheets. I don't like to sit next to stranger. And hard to go to bathroom"

Pros: "I loved the extra room in the seating, great seats too. Plus the personal TVs and movie selection was fantastic!!! However, 1/3 of the planes TVs did not work. Luckily, my row of TVs did work and we had an empty seat between my daughter and me , so when my son's TV went out he sat in my row which did work. Great plane, once everything is fixed!"

Cons: "No power outlets or USB ports on a 5+ hour flight. Not great for business."

Pros: "Comfort, snacks, boarding process"
Cons: "N/A"

Pros: "The seat pockets were decent, though I like when the magazines have their own designated slot behind the tray in addition to a pocket. Also good there were power outlets. I liked that they didn't skip row numbers, including 13. So if you're in row 22, for example, you know that's literally how many rows back you are."
Cons: "It took 25 minutes from when plane landed until it reached the gate. There was also apparently an issue with the auxiliary power -- the lights went out in back half of plane when we arrived at gate. I prefer having a screen behind each seat, rather than those attached to ceiling on this flight, so that the entertainment can be customized."

Pros: "Everything went smoothly"

Pros: "The flight was delayed by more than two hours which caused us (me, wife, 4yo, and 7mo) to miss our connection from LAX to HNL. We had to stay the night in LA and take a morning flight to HNL. But despite the delay, the gate agent in Charlotte did a good job of updating people and remained very polite even when it was clear people were getting frustrated and starting to get sharp with him. Pilots did a good job of trying to make up as much time as possible. I can't remember how much time they shaved off but I think it was more than 20 minutes. Customer service in LA was solid too. Went to CSD to get our tickets changed. They had already changed our flight to a 8 AM flight. We asked if we could take a later flight because of the kids and he was able to accommodate. They also gave us vouchers for 3 meals and a night at the Holiday Inn. Having a delayed flight is never fun but the AA staff was amazing throughout."

Pros: "excellent from ticketing to depaning"

Cons: "Ssd"

Pros: "I like américain airline"
Cons: "I don't like the transfer between the aéroport it take long time plus I pay the ticket for the bus when I ask British crew they sad is free. And I arive to my second fly in last minute.clise to miss the flight"

Pros: "I loved that they gave us a pillow and a blanket for travel. They also had free on screen entertainment with some of the best movies on there to watch and even provided free earphones if you did not have any."
Cons: "Nothing, I loved it all."

Pros: "Flight from Lax to Lihue. Very comfortable, crew enjoyable entertainment with options"
Cons: "Everything about the flight from.Boston to Lax"

Pros: "Quick boarding"
Cons: "No food or beverage service"

Pros: "The new clean plane. The pilot and crew were great."
Cons: "Nothing"

Pros: "Great attendants excellent customer service"
Cons: "Awful TSAs"

Pros: "Rebooked before we got inside"
Cons: "Landed early but were left on the taxi way for nearly an hour while the gate wasn't ready. The first gate had a plane at it with "mechanical issues". Then it took about 30 minutes to get a different gate. Why do they give short layovers when their performance is not stellar?"

Pros: "Staff was friendly"

Pros: "Comfort in business class. Service was excellent."
Cons: "2nd meal choices were very limited."

Pros: "The different variety of movies that was shown as well as the usb port."
Cons: "No free wifi, more meals, and more drinks."

Pros: "Love the direct flights from RDU to West Coast. Wish there were more cities on the list. The flight was delayed about 45 minutes after we boarded for take off. I hate sitting on planes idling. The seats are already uncomfortable, then add more time onto that to sit. But we made up the time in the air for an on time arrival. Hmmmm?"
Cons: "For a 5 hour flight at dinner time and then the 3 hour time change, the snacks provided are not enough. You just have to remember to bring food on the plane and then risk annoying your fellow passengers with the food/dinner dining space. More checks of drinks would be nice too. Cost cutting measures, but minimal considering a packed flight and pretty high ticket price."

Pros: "Snacks, meals, movies"
Cons: "Too squishy Flight attendant didn't give us a card to fill out for customs. She just walked right by quickly without asking."

Cons: "Baggage claim process way too long. Took 1hr to get off plane."

Cons: "I despise Heathrow. I'll only go there or use an airline there as a last resort."

Cons: "The flight was delayed 9 hours for mechanical issues and they were not able to do anything. Since booking with Kayak neither Alaska airlines or American Airlines would help in getting us an earlier flight and both airlines said they couldn't help after repeated calls. Won't be booking any American Airlines flights throug Kayak again."

Pros: "N/A"
Cons: "N/A"

Pros: "Quick and smooth flight."

Cons: "Cramped seating. As per usual."

Cons: "Lax arrival delayed"

Pros: "I appreciated the fact that I kept getting flight delay updates...."
Cons: "I purchased the earliest flight of the day from Vegas to Los Angeles so I could be in LA by 11am so I could attend the 1pm Dodger game at dodger stadium... ( I specifically flew into lax for the game that I spent $100 on tickets for) well I arrived to LAS at 5am by 515am I received my first notification that my flight wouldn't be leaving until 1030am.... I was a little annoyed but hey I'm still going to make it to my game, ( I just needed to let my ride know who's lives 3 hours away from LA that my flight was going to be 3 hours late not to rush) well about an hour later I got another notification that my flight was now being pushed back to 230pm.... at this point I have no choice but to look for another flight.... I found another flight on Southwest leaving Las at 1210pm arriving in lax at 120pm... perfect I can still make my game... That flight was boarding on time... ran into some hiccups on the runway... arrive to lax at 130pm... not a problem can still make my game... sat on the runway at lax until 335.... needless to say I missed the game... while in the air I received another text that my American airline flights was now pushed back to 530pm... mind you my day started at 5am on Las Vegas to catch a flight out at 720am.... Now had I not found that other flight I would have been sitting around Vegas airport for over 12 hours.... I was not a happy flier today, specially because the actual flight is normally no more than 45 minutes start to finish... I could have rented a car and drove... would have been cheaper and I would have made it to my game ...."

Pros: "I enjoyed the entertainment because I don't watch movies in the theater often. The movies I saw in-flight were recent films I've been wanting to see and made time pass fairly quickly."
Cons: "I'm not a giant, but there definitely was not enough leg room in the main cabin. I could not sit comfortably, especially in the middle seat."

Pros: "none"
Cons: "They were extremely slow at boarding and over-estimated how many pieces of carry-ons were being taken on board. As a result, every one who boarded the plane late were asked to check their carry-on bags in. We got on board only to find that there was still a ton of space in the overhead compartments."

Cons: "I was expecting to be on an JAL flight but it wasn't JAL and was operated by american airlines and I feel ripped off."

Pros: "Plane was good. Not jammed too tightly to be comfortably."
Cons: "Plane was late leaving. Baggage took a ridiculous amount of time to come down."

Pros: "It was uneventful and nobody got aggressive or put hands on my."
Cons: "No free meal was served."

Cons: "The seats were cramped and uncomfortable. The entertainment options are very limited on a cross-country trip. I also don't see how there are no charging options at all."

Cons: "Poorly food and problems at the check in, although my documents were all in order. Also, we also missed our flight because of the security, who double checked for nothing. Was very very stressful, i will think twice next time before choosing to fly with BA. Check in online wasn t possible."

Pros: "Staff was friendly and flight was timely."
Cons: "Bad smell on the plane and 20 minutes of turbulence."

Pros: "Boarding was easy and I liked the film selection."
Cons: "I was placed in the back of the plane and subsequently they ran out of the food option I would have chosen. There was only pork left which I cannot eat. I was left hungry and the stewardess was rude about it- I understand that she was likely tired as I was in the last row but it's literally her job. The flight was also pretty turbulent- which is usually worse in the back of the plane."

Cons: "Waited an hour in the plane after we landed at lax to get off the plane."

Pros: "Good variety of entertainment options. Wifi reliable"
Cons: "Food options were horrible. Need to offer non seafood/pork option."

Pros: "We bought the extra legroom. Worth it."

Pros: "The flight was delayed for 2 hours. That's not human."
Cons: "After the 2 hours delay, I had to take a shuttle that took forever to get to the terminal that has my suitcase."

Pros: "The flight itself was smooth and quiet"
Cons: "The delay was to accommodate other passengers, but we sat in the airport for hours. AA's communication about the situation was poor, at best, the staff was tired and cranky, and there was no effort to make sure that we were not inconvenienced."

Pros: "Food, flight plan on the screen, selection of music and movies, that the lights were turned down for sleep, quiet efficiency of the crew"

Pros: "Liked having an exit row seat, appreciated being given a full can of soda, and loved the in-flight entertainment options as I was able to watch two recently released movies."
Cons: "Leg and knee space stink for basic economy, especially as a big guy (6'4")."

Pros: "Flight crew was very helpful ."
Cons: "The crews at the airports are extremely rude and impatient."

Cons: "Great price. Wonderful flight. Seats are so close knees touched the whole flight."

Cons: "Covid travel. Had us board an hour before take off and the back half of the plane was 100% full. Every seat including middle seats. 15 min before take off they allowed passengers to take empty seats and spread out."

Cons: "Bag fees are a little high"

Cons: "We had a 40-minute mechanical delay."

Cons: "Seats are uncomfortable"

Pros: "Punta Gorda was not over-busy. So the hassle level of the pre--flight experience was way down from the norm nowadays. The flight was on time, and only mostly full, not crowded."
Cons: "Not even water free infliight is a tad chintzy. Allegiant is not responsible for this, but the seat belt sign was on most of the time. I counld wish for better weather enroute. On arrival at ALB there was not video display announcing the belt numbers fror different arriving flights. One had to just drift from belt to belt"

Pros: "Fast boarding, early arrival"
Cons: "Snack offerings"

Pros: "Crew and plane ride."
Cons: "The seats hurt us."

Pros: "Not bad for the price, convenience beats all"
Cons: "First class"

Cons: "Allegiant needs to get stuff together when it comes to boarding."

Pros: "The crew was very nice."
Cons: "The AC was broken - only the front half of the plane was getting it. The back half was very hot."

Cons: "No hot coffee on 7:40am flight. Not right."

Cons: "Seats were not comfortable"

Cons: "There was no way for us to add another bag after our seat placement. No one answered the phone for Alligent and the website didn’t work. It costs $20 extra to do this at the airport. Even though it was not our fault that there was no one answering phone calls (and no way to leave a message)"

Cons: "Nothing"

Pros: "Very efficient. You cannot beat the price. All I expected is to get there."
Cons: "The plane was very clean and looked new, the seats were comfortable but did not recline. I missed that."

Cons: "Squished and smelly but good value overall and good crew"

Pros: "The flight attendants, the space on the plane, the prompt departure and arrival!"
Cons: "Media has not been reflective of my great experience."

Pros: "People"
Cons: "Extra fees"

Pros: "Flight left early and was at destination 30 minutes earlier!"
Cons: "On the return trip, I had to wait 30 minutes for my luggage."

Pros: "Yes"

Pros: "Nothing"
Cons: "The $17.00 i paid to insure the flight was not honored. I had some health issues and needed to cancel. I was then told that the airline I chose through your site, won’t honor it. I am furious and am owed my refund."

Pros: "People in my row."

Pros: "It was easy to book. And they helped me make changes to my flight schedule without charging me"
Cons: "Everything else is charged... from the in service beverage cart, to your boarding pass. Your baggage. Everything you have to pay for. So just be prepared for that."

Pros: "The staff and crew are extremely polite and focused on good service."
Cons: "The seats on the Allegiant MD-80 don't recline AND the space between one row and the next is EXTREMELY tight. Much tighter than I have seen in an airline in a while."

Cons: "baggage staff was super rude. She told me I am the last passenger on the plane which wasn't true. She made me pay $50 because of little overweight. I could easily redistribute the weight among my bags if she gave me little chance. I was a single mom with two kids (3 months and 3 years old) had to pay a fine which I can't afford. Thanks for giving me the chance to express my feelings."

Pros: "Everything. Boarding stared early and, although the plane was full, everyone was seated and ready for on time takeoff"
Cons: "Plan to curtail service at AVP! Planes are always full!!"

Pros: "I fly this airline airline quite a bit because I have family in the mountains of North Carolina. I have never had a problem with them, I fly out of Fort Lauderdale to Asheville, it's a quick one and a half hour flight. The flight crew is always professional and courteous."

Pros: "From entering the airport, gate, and plane- nothing is more pleasant and efficient than Allegiant flights. I was able to attend my grandsons bday and back by start of the next week- round trip at REASONBLE prices! Thank you."
Cons: "I am ok with it but the walk way was so filthy on my return trip. I know plane was late and we boarded late... but a really quick vacuum would have taken only a few minutes. I realize it was messy from cl"

Pros: "Nonstop on time and as expected"

Pros: "Fare and friendly staff."
Cons: "No wi-fi."

Cons: "Sent email out asking for volunteers to reschedule her flight. Got on the plane our seats were not the same as selected. And we paid more to select our seats. Friend of ours seat was switched also and instead of him sitting next to his wife he sat next to a person who did not have an assigned seat he was extremely large and he was hanging off The seat into the aisle I noticed an empty seat and had to ask the stewardess if he could switch seats instead of the stewardess offering on her own. The flight out was delayed approximately one hour various mechanics coming on and off plane until finally we were able to leave."

Cons: "No compliment"

Cons: "All of the hidden fees. I was initially charged more than $200 over the price I was quoted on Kayak.com and then had to pay an extra $45 to bring 1 carry-on each. I do not plan to use Kayak.com again for these reasons and will not recommend this site to anyone"

Cons: "Bad service. Long waits. No directions at airport from the airline and counter service slow"

Pros: "Best flight for its Price. It was on time."

Pros: "Flight itself was low in cost. Also, crew member on departure from Fwb was a real sweetheart. E-boarding pass was nice."
Cons: "They charged for everything! Seats, luggage and small snacks. Good thing you can bring your own."

Pros: "the fare"
Cons: "the service - departure gates completely understaffed, no allegiant gate agent or staff in sight, only subcontractors and 2 that had to run 4 gates. Flight itself was fine."

Pros: "Fast flight. Good climate control"
Cons: "Flight attendants could smile or be a little more friendly. Overall good though. Could add wifi to flights."

Pros: "Not a thing"
Cons: "Didn't like the fact that they canceled the entire flight on the day of the flight so I had to pay for a last minute ticket which was much more expensive!"

Cons: "Leg space tight. Seat didn't recline. They said the maximum width on the under seat personal item is 7 inches but space is big enough for wider than that. I felt that was misleading."

Cons: "I paid more to be upfront so I could get off plane faster but there was no room in overhead because people had put their carry on and personal items. I also didn't like that drinks weren't complimentary, especially beings that it was a 3 hour flight."

Cons: "They arrive to the airport over an hour early and went to the desk we're asking them to print my ticket they informed me that they cannot check me in at the desk I had to do it online I didn't have the ability to do that so therefore I miss my plane"

Pros: "The stewardess remembered us from the previous flight and was awesome to my son!"
Cons: "Kind of bumpy and a little late."

Pros: "I was prepared for the worst and was pleasantly surprised on all counts. On-line booking easy, check in a breeze, boarding on time, reasonably comfortable flight, baggage no problem."
Cons: "Seats a bit flimsy."

Pros: "It's really annoying to stand in line, get to the attendant and then be told to step aside and download an app for your phone and check in (and especially check bags) that way. I don' know the security or privacy of that app, plus it is just tedious and annoying."
Cons: "Seats on Allegiant are terrible, and charging to print out a boarding pass is awful. Charging for water on a flight where you have no other options for water should actually be illegal. Shame on them for that."

Pros: "Quick flight."
Cons: "You have to pay extra for everything."

Pros: "I sat in the front row so that I had leg room. It was worth the extra 20 bucks."
Cons: "No champagne."

Pros: "Great flight staff and every allegiant like we've had is very friendly and professional"
Cons: "don't like the extra price is tacked on when you purchase your tickets online each suitcase and other fees"

Pros: "They canceled the flight"

Pros: "Cheap enough"
Cons: "Lack of space"

Pros: "The service was great"

Cons: "The gang stalkers that Kayak and United let sit next to me."

Pros: "The crew"
Cons: "The delay of an hour to get to my destination"

Pros: "Everyone on board was polite, flexible, and easy going."
Cons: "The complimentary snacks... so tired of the snack mix."

Pros: "On time; crew was fine."
Cons: "The plane was HOT! It's not pleasant to be packed in like sardines in uncomfortable seats and HOT!"

Cons: "I asked a flight attendant for headphones. He nodded and never returned."

Pros: "We arrived safely"
Cons: "Very cramped leg room We also had mechanical problems and were delayed one hour."

Pros: "Nothing"
Cons: "Plane was delayed 5+ hours due to maintenance problem. We had to sit on the plane for ½ hour before they finally let us deplane. Finally they putt us on a different plane. We were packed in like sardines. No room at all. Full disclosure, they did apologize profusely and gave us all $50 travel vouchers for the inconvenience."

Pros: "On time Friendly staffs"

Cons: "I paid 7.99 to watch movies and it didn't work the first 2 hours. I end up watching one movie and we landed before I finished it"

Pros: "Friendly flight attendants and pilots."

Pros: "Staff was much more friendly and accommodating"
Cons: "Uncomfortable. Hard to have any entertainment on phone without charging station on seat."

Pros: "Plane was on time"

Cons: "Crew kept bumping into passengers when walking through the aisles with no apologies."

Cons: "It was a small plane and there was no entertainment"

Pros: "The crew and staff worked hard to please. The new attendant did her job very well and we all celebrated her final training flight."
Cons: "Unacceptable warm temperature on flight from San Luis obispo to lax. It made the time very uncomfortable"

Pros: "nothing"
Cons: "flight attendants rude, pilots landing scarey 2 times, Cabin freezing whole flight and everyone complained!!"

Pros: "The flight was good..."
Cons: "No entertainment was available ... even do they announced ..."

Cons: "Worst ever Can you credit my credit card for a full refund"

Pros: "Chairs were comfortable on this plane"

Pros: "Great flight good service friendly staff great price"

Pros: "United airlines staff were polite and worked hard."
Cons: "I did not like that they printed my ticket for my connecting flight for EVA Air without any EVA Air markings. This meant that when I arrive at LAX I was giving directions to the United Airlines terminal when I really needed to be at the terminal for Eva Airlines. This caused me to almost missed my flight with Eva Airlines. For the remainder of my trip EVA airline staff were quite grumpy with me for being 45 minutes late boarding. I actually am thankful that I believe they held the plane that 45 minutes for me. It just seems too convenient that the plans out there that long after its scheduled takeoff."

Pros: "Friendly, attentive staff. Great seats with plenty of leg room."
Cons: "Nothing"

Cons: "There is a reason why I stopped flying and this airline and now I remember why. I was not assigned a seat on the flight and checked int for a seat assignment at the gate. When I asked the boarding rep at the gate for an aisle seat, she lied and said there were none left but when I looked online, there were more than 25 available. This flight was awful, uncomfortable, the plane smelled like a geriatric center and was dirty."

Cons: "Service"

Pros: "The easiness of the airline to adapt to the fact that we will be going late and the swiftness in organize all the passengers in a way that no one will miss their connection flight"
Cons: "I had a child with me and I was sat in the row before the emergency exit, where the seats were rigid and my child was not able to sleep at all. Making it uncomftable to all around her."

Cons: "Maintenance delays and rerouting caused me to miss my reserved ground transit in LA... United claimed on the phone I would be reimbursed for a taxi, but changed their mind when I sent them a receipt a few days later."

Pros: "Friendly and attentive staff."

Pros: "Timeliness and orderliness"

Pros: "same comments as above"
Cons: "same comments as above"

Pros: "The aircraft size. The fact that the plane left and arrived on schedule."
Cons: "The overhead compartments were very small and didn't fit a regular size carry-on suitcase.."

Cons: "It would have been helpful if hanging a garment bag were available, which was the case on my return flights to DC on American Airlines."

Cons: "Attendent wouldn't accept my visa gift card as payment so I was unable to eat"

Pros: "The whole experience was amazing such welcoming flight attendance's for someone that was afraid to fly they made the experience wonderful!!! Thank you so much!!"

Pros: "Nothing"
Cons: "Outlets don't work. The African American stewardess was rude. Seat didn't recline"

Pros: "It arrived early at my destination."
Cons: "I had to pay extra money to get to LAX because my flight through Houston was canceled."

Pros: "The price Phoenix to LA and back for around $77"
Cons: "I got the shitty set by the exit door that didn't recline no big deal on such a short trip"

Pros: "We got to LA earlier than the itinerary said"
Cons: "We dont have room to move wile we are sitting. Very limited space. We did not got informed were to get our lugagge"

Cons: "This leg had entertainment that we could watch on our phones that never ended up working."

Pros: "Na"
Cons: "Na"

Pros: "On time, made change of terminals at LAX with time to spare, air Canada entertainment,"
Cons: "Paying more for seats that were open anyway, paying extra for a bag, smelly toilet on sky west ,"

Pros: "That it was direct form Cleveland to LA and it left on time and arrived on time."
Cons: "Wifi did not work. Chairs are so tight and hardly move back enough. Why can't they have some form of lumbar support?"

Pros: "People to speak english and flights to be on time. missed a whole day of work!!!"
Cons: "People to speak english and flights to be on time. missed a whole day of work!!!"

Pros: "Staff was great"
Cons: "Second delay in a row"

Pros: "On time departure."
Cons: "Uncomfortable seats in a completely full flight. My seat didn't really lean back. The man next to me kept spilling over into my space. Terrible flight, especially for a red-eye."

Pros: "Nothing"
Cons: "The emergency landing. The horrible customer service."

Cons: "There should be some free tv"

Pros: "The way they said "Hello" to me. Other than that, the water was good."
Cons: "Everything else. My flight was delayed for weather, and I missed my boarding by 2 MINUTES, and they rejected me at the gate, and told me my seat was already taken by stand-by. Then the lady I went to see at the customer service desk was rude, and rejected me from first class even though it was THEIR MISTAKE I was booked there. Then I didn't even land at LAX! I had to take another flight that landed at Ontario so I can make my appointment on time. Will NEVER travel with United again!"

Cons: "Both of my flights were delayed with no perks offered."

Pros: "Cleanliness and comfort.the"
Cons: "Flight was delayed for up to 8 hours."

Pros: "Usual Frontier ease and comfort"
Cons: "The Frontier app never advises me of gate changes, nor does my electronic boarding pass show it. I have to rely on Kayak to give me timely notifications. As well, the plane was delayed getting to the gate from the hangar. Would have been good to get some ETAs, but the board never showed a delay and the crew didn't seem to have much info to share. More transparency, please."

Cons: "Good"

Pros: "The price and crew."
Cons: "The seats do not recline, the leg space was terrible, and there is no onboard entertainment of any kind."

Pros: "We were able to board the plane."
Cons: "Seats were spartan at best, hard plastic with covers but no comfort and no recline. 5 long hours of back and leg discomfort. Paid for hot tea and coffee. Paid $135 to check 3 bags. Sat at gate for 2 hours."

Pros: "friendly attitude"
Cons: "$85 for two checked bags, many little issues along the way but got there safely"

Cons: "Two plus hour delay!!"

Cons: "Plane was uncomfortable and they charge you for everything. Carry on bag, they charge you, bottle of water they charge you $2.95 Will never fly with them again. They are just as bad as Spirit."

Cons: "The fact that Reclining seats are a upgrade is unexceptable . The price online to check in your bags change during a check in. I was charged more than what your website state. The check-in reservation is was rude and unwilling to correct a computer glitch . She stated that your software had no ability to override a mistake."

Cons: "Great on time status!!!"

Pros: "I enjoyed the swift flight. It was long, but Frontier made it very enjoyable."
Cons: "There was nothing that I did not like. Everything was perfect!"

Pros: "Only thing I liked was the cheaper price, but I am thinking it wasn't really worth it."
Cons: "Our plane boarded an hour late. Didn't give any explanation until it was the time we should have taken off. Sat on the runway at our destination which I understand was not the airlines fault, but still not a lot of forthcoming information. Felt like there was even less leg room than on a Southwest plane and I am petite. Can't imagine a big person or tall person sitting in those seats. The half trays were of little use except for to put your drink on. Yes, it was a little cheaper that we didn't have luggage, but I think I'll go back to Southwest."

Pros: "Nothing"
Cons: "Delayed flight and overpriced luggage fee - higher than other airlines - I have flown a few times with frontier and every flight had been delayed by mechanical problems - the flight at the gate next to mine also had the same problem."

Pros: "Although the ticket was cheaper than any other airline,"
Cons: "The low price didn't outweigh the other things such as having no carry on bags or any snacks or any reclining seats and so much turbulence. It didn't feel like any other airline where they treat you like a guest they even asked me to clean up the plane for them. I will not choose this airline again."

Cons: "The seats were uncomfortable, over priced snacks, no foods."

Pros: "We arrived 40 minutes early."

Pros: "On time"
Cons: "All the hidden costs"

Cons: "Luggage fee is expensive. $45 for carry on."

Pros: "The flight departed early and arrived 30 mins earlier! Nice!"
Cons: "Flight attendant stated the water was free but then when asked for more said you needed to buy it for $1.99/bottle! Ridiculous!"

Pros: "Nothing"
Cons: "Everything you have to pay for! Terrible policy"

Pros: "Was a very fast flight"

Pros: "Comfortable flight."
Cons: "Very delayed and kept us waiting longer than they promised and we're very clear as to why."

Pros: "Very nice staff, when the plane works, we got on in a timely manner and off quickly. Didn't lose my checked bag! and when flight was cancelled they returned it easily and gave me 200$ reward."
Cons: "No entertainment, pay for carry on, flight delayed and then cancelled, chairs don't relax backwards, so not the best airline but probably not the worst."

Pros: "crew and price excellent"
Cons: "baggage policy on Frontier is unclear. Security concern at Ohare as people brought bottles of water on board"

Pros: "Wasn' detlayed"
Cons: "Have to pay for every little extra thing"

Pros: "Not much to say about the flight...it was a standard coach-class flight. At least they got me my drinks when I wanted them."
Cons: "I felt deceived about the price. Like probably most people, I shopped around for a ticket, and Frontier appeared to have the cheaper price. I was shocked to find i had to pay for a carry-on, and more shocked i had to pay for a seat. So, in total - post-purchase, I had to spend another $150, roughly 46% more than the ticket price I booked. I get it...the state of the airlines, paying for baggage is becoming a thing. but this was just another level, without warning. it was a bait and switch. I won't fly Frontier again."

Cons: "Charged for checked bag, carry-ons, and to select seats on the flight. Seats were uncomfortable and did not recline. Crew seemed like they wanted to be there less than we did and was poor at distributing water in the Sahara that was our cabin."

Cons: "Charged for a carry on. Charged for Diet Coke? Are you serious ?... Plane was delayed 45 min. Then another 30. No explanation, just different times posted."

Pros: "Flight was affordable"
Cons: "The seats were extremely uncomfortable and it cost $40 to check in a bag"

Pros: "Crew and boarding were great. I appreciate the great fare I got too. Probably the best fare I've ever seen for this route. Just pack enough clothes to fit in my backpack and no luggage fee. Great for a short weekend away."
Cons: "Seats are just so narrow and tight. Lots of babies and kids on the flight, but you offer discount fares so all of the above is to be expected."

Cons: "I fly a lot but this was my first time on frontier and it was just poor quality. You guess charge for everything and provide nothing good for the customers. The seats and pull down table are horrible and it was just bad."

Pros: "Felt queasy and female attendant was extremely gracious and comforting"

Pros: "Basic ticket price was good. Crew was friendly. Cabin was clean. Flight left on time and even landed early."
Cons: "Having to pay for all but 1 small bag. Having to pay to reserve seat. No Wi-Fi No in-flight entertainment of any kind. Not even a magazine."

Cons: "That you charge even for drinks and snacks. You have to pay for carry on. We left 45 minutes late and there was not an explanation as to why."

Cons: "Nothing"

Cons: "Seats are one inch thick, and don't recline. 5" tray table is shorter than my cell phone. Pay separately for carry on, drinks, snacks, and pretty much everything except sitting on the airplane. No wifi. Never flying frontier again."

Cons: "We arrived with"42" mins until the plane left, because we could not find the desk. Then even though it was rule, the clerk at the desk called to ask the gate attendant who said no. We weren't even allowed to try and get to our flight, which we were sure w could have made because the security lines were non existent. This was with my father and his fiancé and we were trying to get to THEIR WEDDING! No refund was offered. I am not the type of person to make a scene, plus my dad and his fiancé were very distraught, so I didn't argue with the clerk but wanted some type of compensation for the worst experience I've ever had with an airline. I would really like someone from Frontier to call me. 514-301-5834"

Pros: "The crew was attentive and kind. The plane was clean, and had no stops from LA to Orlando."
Cons: "I thought the price of the flight was too good to be true. And it was, the carry-on charge of $40 bucks either way added $80 to the ticket. And for that much I could have flown at a more decent hour on another airline."

Pros: "Got to LA safely and pretty much on time."
Cons: "We left late, without a lot of communication about what was happening in the meantime. One of the flight attendants kept announcing that we wouldn't take off if people didn't sit down, before the flight. I also think Frontier should be more clear when you're buying your flight that you have to pay for having a carry-on."

Pros: "Crew and boarding."
Cons: "Pricing, so called insurance that is offered at check out, the websites rediciulous layout so hard to find what I was looking for. The amount of space on the plane. It made a four hour flight so uncomfortable and feel like eternity."

Pros: "Nothing"
Cons: "They charge you for everything and the seats don't recline. If you don't upgrade you can't choose your seat and they will sit you in the last row. They also charge for a carry on bag and a simple Coke. I will never fly them again. Five hours without a reclining seat is miserable"

Pros: "I didn't enjoy anything because I could not board. I was denied boarding by the agent because of being 2 minutes late after waiting in line while her and her coworker held a conversation."
Cons: "I work at LAX airport so I completely understand you can not check in after a certain amount of time. My problem is that the agent was holding a conversation while I was waiting in line. Then tells me I am 2 mins late to check in, not only did she not try to help me with a later flight but she had a NASTY attitude as well. She also asked her coworker if she seen "a tv show last night". Very unprofessional so I ended up flying with United airlines that same day."

Cons: "I will never fly Frontier again. Terrible experience overall. Blatantly disrespectful and unapologetic staff. Frontier is the equivalent taking a 'Greyhound' bus. The discount rates aren't much cheaper than flying other airlines do yourself a favor and fly with a normal carrier. The seats don't even recline on their planes. No free water. If they are this cheap and annoyed by the customers you can expect major concerns like safety, aircraft maintenance and the pilots to be equally as shotty and terrible."

Pros: "Seats are too close. They don't lean back. Pilot was great."

Cons: "Seats don't adjust. They charge for everything."

Pros: "That the chairs did not recline. On a short 2-3 hour flight it is nice not to have someone laying in your lap"
Cons: "Having to pay to close a seat"

Pros: "nothing... oh we didn't crash"
Cons: "everything. never flying frontier again, buying a new ticket my return"

Cons: "The crew was rude, the ground crew worse, especially at LAX, it was delayed beyond reason without explanation or consideration. Inefficient airline, unprofessional, not empathetic or accomodating."

Pros: "All the pieces came together to get us to California"
Cons: "Frontier provides early check in. However because we checked a bag we stood in the checking line and there was no benefit."