FNT - LON
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FNT — LON
Oct 5 — Oct 121
Round-trip
1 adult
Economy
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Wed 10/5
Wed 10/12
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Good to know
Low season | November |
|---|---|
High season | December |
Cheapest flight | $696 |
Average price round-trip | $954 |
Good deal round-trip | $695 |
Good deal one-way | $850 |
Best time to beat the crowds with an average 29% drop in price.
Most popular time to fly with an average 36% increase in price.
Flight from Flint Bishop to London
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When to book flights from Flint to London
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Top tips for finding a cheap flight out of Flint
- Looking for a cheap flight? 25% of our users found flights on this route for $850 or less one-way and $695 or less round-trip.
- High season is considered to be November, December and January. The cheapest month to fly is November.
- Morning departure is around 5% more expensive than an evening flight, on average*.
FAQs for booking flights from Flint to London
Top 4 airlines serving Flint Bishop to London
Scores according to KAYAK customer reviews7.2
American AirlinesOverall score based on 48817 reviews
7.5Boarding
7.1Comfort
7.9Crew
6.9Entertainment
6.7Food
Airline reviews
The three and a half hour flight had biscuits and drinks. However, no meals were served. I recommend bringing your own snack or food.
The three and a half hour flight had biscuits and drinks. However, no meals were served. I recommend bringing your own snack or food.
Great flight, crew helpful, plenty of food and drink and loads of flight entertainment to pass the time.
Check-in in airport was painless with no queue and our queries were dealt with efficiently. Flight was comfortable. Food and service was not as good as outbound flight, but still OK.
Delayed 4 hours due to crew. Then it began to rain and lightening. Crew arrived but then flight cancelled due to weather. American Airlines are thieves. No hotel voucher provided.
Power outlets didn’t work and the entertainment is accessed via your phone. So silly situation to be in. That really depreciated the value of flying American vs other airlines that either follow through on the service end or communicate the issues accordingly.
Plane was new and fresh, attendants were polite. Much improved over my last experiences
It was three hours delayed. If they knew people were delayed from other planes they shouldn’t have boarded us yet. We spent two hours just waiting on the plane
Pros: "Uneventful flight. Departed on time. Arrived ahead of schedule (good thing). Excellent crew from nose to tail."
Cons: "PA system at gate was awful. Instructions were inaudible."
Cons: "Nice"
Cons: "Don’t get the egg salad breakfast sandwich. It’s got more turkey and cheese than egg salad."
Cons: "Flute gate changed 35 min prior to boarding to a new gate that was a 10 min walk. That was stressful. The flight ended up being delayed 20 min as well."
Pros: "They were fine. Seemed really short with a mom and her children but other than that, average."
Cons: "Well, my flight was delayed for an hour and a half and it seemed like the airlines mistake, not weather. It's going to make me over 2 his late to a concert, which is the main reason I came here. So hopefully they let me in, or I just spent $300 for nothing."
Cons: "When you buy basic economy they put you in zone 9 for boarding. When i checked in online, they didnt even give me and my wife seats together."
Cons: "We asked if the Cajun chicken (which by the way isn’t anything like Cajun chicken) contained any nuts as one of us in the party is severely allergic, only to wait more than 15 minutes and were told they don’t have an allergen sheet so they don’t know! Pls take food allergies seriously!"
Cons: "Staff friendliness. Not forever late. Not losing kids stroller"
Pros: "Nothing. I’ll never fly American Airlines again."
Cons: "Literally everything. I spent 30 hours sitting in the Philadelphia airport and then had to buy a flight with SouthWest so that I could get home. Too bad my luggage is headed for Toledo."
Pros: "Missed by connection"
Cons: "Make layovers longer"
Pros: "The flight was comfortable and the crew were very nice."
Cons: "I didn't look like that we had to board outside because a flight going to Texas was late."
Pros: "Food wasn’t awful."
Cons: "Late. Very. Delayed at departure, then parked on the tarmac for most of an hour, perhaps more, to get to a gate. several of the cabin attendants were very unhappy people, grumpy, snappish and harsh. Old plane, no frills. (Center screens for entertainment, no usb charging in main cabin) come-one—use this poor old guy for short haul stuff."
Pros: "Comfort on board, entertainment system"
Cons: "Older plane than on the way to Paris, did not like so much the food (except main course)"
Pros: "Everything was great on the flight"
Pros: "I loved the movie options, It really made it a great experience."
Pros: "Nothing"
Cons: "We were rerouted by JustFly prior to our trip. Instead of Venice - Philadelphia-Tampa at noon, we were moved to Venice - London - Chicago - Tampa. Flight from London - Chicago was delayed 6 hours. Of course missed connection in Chicago. Spent night in Chicago and arrived home 48 hours after leaving for Venice airport."
Cons: "Hour delay"
Pros: "Crew was very nice Flight was very comfortable"
Cons: "Mediocre snack/meal"
Cons: "I didn’t like the fact I had to wait 5 and a half hours in the airport and not being compensated by the airline, who for some reason penalize anyone of their passagers if they are late or want to change a flight. I was also late for a meeting"
Cons: "Delayed for about 45 mins"
Cons: "Flight was delayed by 90 minutes because the incflight mint flight was late"
Pros: "I made it home..."
Cons: "Plane was grounded due to mechanical issues, another plane was found and we were able to get home, but 1+ hours after the scheduled arrival."
Pros: "Friendly welcoming stay"
Cons: "No dis likes"
Pros: "Wonderful flight"
Cons: "The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine"
Pros: "Bulk head aisle leg room"
Cons: "Narrow seats and aisle. Being pressed against someone and bumped in the aisle for two and a half hours is a long time."
Pros: "Comfortable and food was great So was the service"
Cons: "No complaints"
Cons: "No food, no entertainment, no room for luggage, no good."
Cons: "had tons more room on a domestic JetBlue flight than I did on American,."
Pros: "Nothing whatsoever."
Cons: "The connection was too short and I nearly missed my flight. This idiot shuttle operator willfully refused to tell me (literally she just walked away when I asked which terminal the shuttle was going to) where the shuttle was going and I ended up at the wrong terminal"
Pros: "Food and entertainment was excellent"
Cons: "One checked bag was delayed in arrival"
Cons: "My husband is 6'5" and sitting next to him the whole flight was barely bearable."
Pros: "Staff was very friendly and helpful."
Cons: "Movie kept freezing up. So did Sodoku game."
Cons: "Will probably never choose to fly with American Airlines again."
Cons: "The woman in front of me pushed her seat all the way back. The people behind me were from Africa, and they talked really loudly. They didn't need to yell. Finally, why does American Airlines load the plane with the people who sit at the front first? It makes NO SENSE. Put the people who sit in the back on first. That way, you don't have to try to get past people in the front who are still trying to load their stuff or get seated. There has got to be a more efficient way of getting off the plane. We stood and stood waiting for passengers to get their stuff and disembark."
Pros: "I liked having in flight entertainment available. The flight crew was very friendly and allowed me to change seats once boarding was completed to be more comfortable."
Cons: "My only complaint was that it was a long time between pushing off from the gate and lift off but that was due to weather. Not the pilot's fault."
Pros: "Flight much better organized, seat more comfortable"
Pros: "The crew was always very warming and assisting. Everything was a breeze."
Cons: "Had 2 plane tickets to Puerto Rico for my mom funeral But all the sudden my dad passed away one week before the date Iso a have to change the date They did charge me $200 and the other ticket was for my friend was my support he couldn't go cause he's job So I call and they said yes that they gonna help me with the refund all I need is a dead certificate so I send it the papers by email Now they telling me that they can't gave me the refund All my brothers and sisters didn't have no problem with South west air line and other airlines they understood the problem And they did everything without problems Worst service ever Not flying with them ever again"
Cons: "Crew: One was swearing at take off, and another was aggressive with getting my tray table down although I told her I didn't want it down because I already had blankets on me and wanted to relax. I didn't need a tray table forced out on me for a drink I could care less about when I'd rather be sleeping on a long flight. The tray table was also dirty - so dirty that the crew member used a napkin to pull it out. Gross. Comfort: Ruined by the rude staff and the dirty tray table that was forced on me. Water was coming out of the wall. Both bathrooms didn't have soap dispensers (not even empty ones - they never had any out to start with), and by the time I went both were out of toilet paper and hand napkins. Food: Didn't touch it because of how disgusted I was at the flight by this time. Entertainment: Something is better than nothing."
Pros: "Although we were in "Economy" class, it felt just like Business. Lots of space to stretch your legs, personal TV monitor on the back of each head rest (Including HBO!), and even though it was a short 1.5 hour flight we were served drinks and a meal."
Cons: "The meal was average to sub-par, but than again it was a short flight and a warm meal was actually a pleasant surprise."
Pros: "Overall it was a fine flight we were delayed an hour boarding. But this is good because apparently they didn't have a place for us to unload in Boston and we would rather be walking around the terminal in Chicago than sitting on the plane on the runway"
Pros: "Good flight."
Cons: "A little crowded"
Pros: "On time, courteous ground and flight crew"
Cons: "Tight seating, refreshment service"
Cons: "The least comfortable and smallest narrow business class seats ever"
Pros: "Female Flight attendant was very rude"
Pros: "Seats were ok. Crew was friendly, attentive and communicative."
Cons: "Not much in terms of entertainment"
Pros: "Crew was amazing. Food was amazing too!"
Cons: "Delay time."
Cons: "Not even water provided without charge on the morning flight from Portugal to London."
Pros: "Flight was smooth"
Cons: "I upgraded to business class and the seat felt like a cage. The flight attendants were much more interested in talking to each other than helping a paying customer. Terrible customer service with bitchy attitudes from a bunch of men."
Pros: "Comfy. Adjustable headrests. Complimentary food and drink."
Cons: "Food options were a bit limited but overall everything tasted good. The screens were very old and low quality so it was very hard to see the movies but the selection of media was good."
Cons: "The flight was an hour late leaving Rome. They did not even offer a complimentary drink for the inconvenience. Because it was late leaving Rome we missed our connecting flight from London to Chicago. Disappointed in lack of customer service!!!!!"
Pros: "Excellent service from all British Airways crew that we dealt with"
Cons: "Lost luggage. One of our suitcases never arrived at JFK. A lot of food was served which was nice but quality of food was mediocre. Very high salt content. Not many options for diet restricted travelers."
Pros: "Comfy, but small seats. Good food, nice crew"
Cons: "Small, old, buggy entertainment screen. Seats very narrow"
Pros: "Flight was fine, staff friendly and caring"
Cons: "Transfer in Heathrow - they dont return your gate checked stroller at gate, they dont have loaners, lines are long and distances huge and with no stroller this is super tiring They dont even give free water or cold drinks on this flight and we were lare late due to air traffic at Heathrow"
Pros: "Nothing, nothing. At all."
Cons: "After hours at the gate, the flight was finally deemed cancelled. I missed my layover and was forced to stay over night at a airport hotel. I had paid a change fee to come home specifically for that day which I lost, not to mention 9 hours in the airport... the flights for the following day were totally downgraded from my original booking. Was so upset I could have cried...."
Pros: "- cabin staff were attentive and well trained"
Cons: "- entertainment system was tired and out of date even for economy class - seats cramped and uncomfortable especially when seat in front was reclined"
Pros: "The flight attendants were very friendly and helpful - much better than my experiences recently on SwissAir and TAP. That made the difference between an acceptable flight experience and a good one. Food and entertainment options were fine - nothing to write home about."
Cons: "My food tray was broken - okay to eat on but hopefully fixed soon."
Cons: "overhead storage was inadequate. People were allowed to carry on bags to large to fit the overhead bins correctly."
Pros: "Comfortable seats ,nice crew"
Cons: "Entertainment"
Pros: "I have no complaints about the flight. It was a full flight but we tooked off in time and food/ drinks service was prompt. Unfortunately I left my phone on the flight and I have not got it back yet, a full week later."
Pros: "Food, service, friendly, helpful Cabin crew made it a very positive experience"
Cons: "Entertainment system is really ancient, it's lagging other airlines in terms of display size & quality, user interface and programming"
Pros: "The crew was nice."
Cons: "No snacks on a two hours flight? Have to pay extra???"
Cons: "There was no food."
Cons: "When I got to London British airways refused to board the plane that was originally scheduled to leave for Warsaw because there were not enough passengers. That happened twice. I was at the airport for over 12hrs and the airline didn't offer an explanation at all or even a food voucher. It was tortourous"
Cons: "The flight left 2 hours late. The seats were cramped."
Pros: "Loved the wide selection of movies to watch, as well as being served two meals."
Cons: "I wished the seats reclined more. The flight would have been near perfect then!"
Cons: "NO beverages, not even water, except for purchase"
Pros: "The crew The nice and friendly staff at the airport"
Cons: "Assigning one luggage per traveller"
Cons: "No internet on flight"
Cons: "it departed late and with the fare I paid not even free water was served."
Pros: "The only good thing was that the flight departed on time. On arrival we had to go into a holding pattern, then once on the ground, there was a glitch and we were held on the place for about 30 minutes. We did make our next flight, however, but some people missed theirs."
Cons: "No food was offered -- except to buy -- even though it was breakfast-time. This was a very disappointing flight!"
Pros: "So glad you do not charge for a blanket like so many airline bed (Norwegian Air for example). Staff on BA tend to be professional and low key eg quiet on long haul evening flights. It allows passengers to sleep."
Cons: "I appreciate economy is the low end but now realise I should eat before boarding or bring my own food. Apart from the salad, it was inedible."
Pros: "The meals were reasonably nice and the flight was on time"
Cons: "The entertainment screens were old and not clear and not easy to use. The crew was not efficient, not very friendly and not very accommodating. They offered minimal service, contrary to another crew on the A380 flight with BA going from LHR to JNB. Between flights, I guess I saw the better and the worse of BA."
Pros: "Nothing"
Cons: "Flight was cancelled less than 12 hours prior to departure. The airlines switched our flight to one that ended at a different airport (where our car was not located). Called the airlines multiple times but only heard a message that they were "busy". British airlines was again unable to help us at the airport. We had to go to American to have them "hack in" and adjust our British airway flight itenerary. I will never fly British airlines again. They couldn't have been less helpful if they tried"
Pros: "The plane take off and landing were great. The cabin crew were pleasant."
Cons: "Boarding was confusing as announcements were hard to hear about zones. The plane was old and run down. The top of my arm rest had a plastic cover that kept falling off. There was no entertainment on the plane. It was a 2 hour flight from Madrid to London and we didn't not get any refreshments for free. I would at least expect a drink and pretzels as that's standard everywhere else."
Cons: "A fellow traveler needed to check a bag and BA charged more for the bag than we paid for the flight. They said that because the flight was not full it cost more??? Ridiculous! If flight not full she should have paid less.... Very unhappy with this policy."
Cons: "Food was awful! In a 7:30 hour flight just one small meal and one bar for breakfast! They ran out of tomato juice the first round and there was only one round of drinks in the whole flight!!"
Pros: "The A380 is quiet and is less suceptible to turbulence than smaller planes. Climate was comfortable."
Cons: "The seats are close together and there wasn't enough legroom for me, I'm 6'2". The seat pockets are a. It small and it was hard to fit my iPad Pro."
Pros: "The crew was nice"
Cons: "There was absolutely no room for me in the seat. It was very cramped. The planes from Dublin to Munich and Munich to London looked dated and shabby. There was no entertainment available. The food was mediocre to bad."
Pros: "We got to our destination safely which is always the most important thing."
Cons: "There didn't seem to be as much space as usual on international flights. The plane never got to a comfortable temperature and we were hot all the way home. One of our tv's didnt work which made for a very long 8 + hours."
Cons: "I didn't have a flight to Baltimore. This was a booking error; one of many mistakes AA made in a 24 hour window."
Cons: "The only issue I had was having to check my bag. I didn't feel it was necessary."
Cons: "Not sure if I am more unhappy with Kayak for not warning me or British Airways for charging me €75 for eached checked baggage. Even a sofa or tea cost money on this flight. Should think twice before booking this airline!"
Cons: "The ticket was 3,000 dollars and the service was worse than usual"
Pros: "I had heard that BA had the best service, configurations and staff in Europe. There wasn't much I liked on this flight. Didn't like concept on business class seats. The crew was cavalier about service. Small item, I was poured a glass of red wine and it was handed to me with spillage on the stem that dripped all over tray and me. No thought to wipe bottom before handing it to me. Everything about them was a lack of attention and asking for assistance was a bother. Food so so. Not impressed. They sold me a legal connection but my bag missed it. Landing disorganized. Busses to terminal took to long given we were 10 minutes late."
Cons: "Good movies. Limited selection. But old British TV shows fun."
Pros: "It all went smoothly and was on time"
Pros: "Arrived early and smooth flight !!!!"
Cons: "Service was good a quick flight ."
Pros: "Crew fabulous. Comfortable plane and seats."
Cons: "This leg was fine. Would give BA high marks"
Pros: "Nothing"
Cons: "The flight was cancelled. Very poor organisation. Lack of communication. Our rights were not explained to us and no information material was made available. No reason was given for the cancellation. The flight was rescheduled to the morning at 7am and then again rescheduled at noon. Still to be seen..."
Pros: "The flight attendants were courteous and friendly. Boarding was easy."
Cons: "The designer of the business class seats used by British Aiways is surely an acrobat who flies no longer that's two hours. And those at British Aiways who bought into this design probably don't fly at all. Passengers who are sitting in a window seat must literally walk over the passenger in the aisle seat in order to get to the aisle. Flight attendants must serve the passengers on window seats right over those sitting in the aisles. The seats are narrow, and if you're sitting in the aisle, you don't even have a space to put your bottle of water or reading glasses. I can go on and on. Lastly, the entertainment seat on 63 A&B dint work so we flew without watching movies at all. This is my last flight on British if I can manage."
Cons: "Spent $2000 on a flight SFO to London / Toulouse, expected a better seat and experience. Plane was old, seats uncomfortable, food horrible. No snacks available in between two horrible meals."
Pros: "Staff was friendly and I liked that a meal was offered"
Cons: "My seat back entertainment didn't work, so that made for a boring flight. Flight staff would say things like "I will check on that "or "I will be right back to look into that "but they never returned. Also the food was pretty bad in my opinion. And the fact that they started at the front end of the flight was not optimal because we had to keep our chair backs up instead of being able to sleep. I personally would have preferred breakfast. Leaving at 8pm, most people had already eaten."
Pros: "I did pay the extra for the upgrade and I loved the extra leg room (never mind being next to an empty seat) and the food was awesome. Which is saying something. And when offered wine with my meal she made sure to let me know that they has sparkling wine! Crew was great."
Cons: "We could have seen the crew more. They were great when we saw them and it was an overnight flight so they were trying (I'm assuming) not to wake people. But it was a but sad for those of us who didn't sleep. Would have been nice to been offered an extra snack."
Cons: "My checked bag did not make it to London, and it’s really affected my short stay which requires a lot of traveling around England."
Cons: "Missed my transfer in London because the plane took too long to unboard and I was unable to make it to the gates of my next flight in time, despite there being over an hour connection time. The flight came in slightly late and passports were re-inspected upon unboarding which wasted a lot of time, and Heathrow is a nightmare of an airport on a good day, which made it very difficult to get where I needed to go."
Pros: "NA"
Cons: "Don’t delay flights that messed my return"
Cons: "This flight was cancelled"
Pros: "Even with some departure delays we landed on time."
Cons: "The plane could have used some cosmetic detailing. The door to a cabinet in the bathroom would not shut and caused a problem with people being able to close the bathroom door."
Pros: "Arriving ahead of time"
Cons: "Too hot in the plane"
Pros: "The aircraft comfort"
Cons: "Do the checking before not 15 min before the departure"
Pros: "It was a very busy due to the fact that we,left 40imutes late and Iberia was also late when we left Madrid but they took care of me to make sure I did not miss the connecting flight"
Cons: "The food could be better"
Cons: "I was not able to check in online"
Pros: "Crew was very helpful"
Cons: "Food could've been better"
Pros: "Madrid's airport is comfortable and modern."
Cons: "Unless you paid you do not even get a seat assigned until you get to the airport. No food or even drink unless you pay."
Pros: "Excellent service"
Cons: "Seating and not so friendly"
Pros: "Heathrow Airport has a lot of stores to keep you occupied"
Cons: "Late notice of where our gate was located. By the time we got the news, we went to our gate and the people were already boarding"
Pros: "I like the staff and the generous host of them"
Cons: "The price was not matching the benefits of the ticket because it was without check in bag (luggage) and every single thing you have to pay The type of aircraft there are using its too small business class is very poor nothing to compare with other company."
Pros: "That I arrived"
Cons: "Iberia flight was delayed by 45 minutes causing me to miss my connection from London to Dublin."
Pros: "They took invalid information from my travel records which resulted in my passport from 2006 being on my ticket for 2017. Aside from not helping me getting on the plane, and or another connection, they proceeded to tell me after the fiasco that they are in no way elligble to refund anyone and are a 3rd party, therefore not liable. $700 and its not there fault. They just pushed all the paperwork"
Cons: "The fact that no one in this company is liable or helpful in tge slightest after they have your money"
Pros: "seat is comfort"
Pros: "Flight was safe, aircraft was clean and luckily with enough room under the seat to store carry on bag"
Cons: "The fact that all the passengers boarding in "group 3" were forced to check in their carry-on bags if they did not fit under the seat; and retrieve those at the baggage claim area (not right after exiting the airplane) In my case I was able to store my carryon under the seat in front of me after pleading to the crew and gate members to let me try because of my connecting flights. There is no complimentary food service, even water is charged."
Cons: "I stopped at the Iberia check-in at Barajas in Madrid. They sent me to BA check-in, where I waited 45 minutes to find out that I should be at Iberia check-in. Then, Iberia check-in had to send me to last minute clerk or I would have missed my flight. Last minute check-in ended up being the same place and same clerk I began with."
Cons: "A porter checked our bags at the gate without asking us whether we were traveling beyond London, so the bags were never transferred to the transatlantic flight nor did they arrive in SF. It wasn't necessary to check them because there was plenty of room in the overhead bins when we got on the flight. We immediately asked a flight attendant to help when I realized they might not go through and he said he spoke to someone who caught and tagged the bags to go through, but it still didn't happen. It would have been easier if he had just brought them to us on the plane. Another women's bag was taken with all her baby supplies and bottles in it for a 16-hour travel day. Very frustrating for all of us."
Cons: "Mistake Kayak or its subcontractor made in listing the name of my wife incorrectly. This created a real hassle in getting a boarding pass in her name"
Pros: "Crew was very attentive and cabin was clean . There was no entertainment so I gave that question a 3 star not that it was bad."
Cons: "Can’t think of anything I didn’t like"
Pros: "short flight, on time"
Cons: "indifferent crew"
Cons: "Food could have been better."
Pros: "Everything abou the airline. The boarding was quick, the flight crew were wonderful, the flight was clean and smooth."
Cons: "Passengers moved their seats all the way back without considering people behind them. Very small leg room."
Cons: "There was no complimentary water or beverages"
Pros: "Flight on time"
Cons: "Check in was terrible, did no allow online and on the desk a lot of misinformation which sent me to different desks for check in. Personnel Needs training!!l"
Cons: "Upon boarding the aircraft was really hot, I was sweating in my seat... I did not receive any complementary drinks or snacks."
Cons: "Very limited room to move. Rather impersonal"
Pros: "Nothing"
Cons: "They forced us to check our bags at the gate even though we had an international connection to make in London--to continue flying to Chicago. As a result, we had to go through customs and security in London, and would have most definitely missed our connecting flight back home to the States if not for a woman in customs at Heathrow who let us cut to the front of the line. I will never fly Iberia again and will be lodging a formal complaint."
Pros: "Nothing"
Cons: "No free snacks or drinks"
Cons: "Chair design very uncomfortable. Food was for sale - I find that really cheap. It's a two-hour flight. Drinks and snacks should be part of the package."
Pros: "Easy check in and comfortable seats"
Pros: "The flight delayed for 2hours. I required the blanket but it was used with lots of hairs not really hygienic. The crew was not friendly and kind of rude."
Cons: "Too little time to connect with another flight at Heathrow. Missed my connecting flight. Why is there an additional security checkpoint at Heathrow when you've already been thru security at another airport? Poor design for international arrivals."
Pros: "Standard EU flight, on time"
Cons: "Had to buy food and the sandwiches were soggy. Wouldn't accept credit cards at first, staff tried to push cash payment until finally getting a different credit card readee that worked."
Pros: "Short 2 hour hop to Heathrow, adequate seating, nothing challenging about this flight. Barcelona airport is very user friendly, open and expansive. Service was good on the flight."
Cons: "Landed at heathrow, which is a sprawling airport and plenty of time required for the endless walking, bussing, and subway connections between terminals and gates. But efficient."
Pros: "Space, meals, movie selection"
Cons: "N/A"
Pros: "The flight overall was very comfortable and the crew were very accommodating and attentive."
Cons: "About halfway through the flight got diverted to drop off a critically ill passenger, so instead of it being an 11 hour flight, it was a 16.5 hour flight. Not anyone's fault, but still incredibly inconvenient."
Pros: "Nothing"
Cons: "Kept us waiting for five hours"
Cons: "Late departure."
Pros: "Nothing"
Cons: "There was bad weather which understandably caused delays, however the communication during this eventual 16 hour delay was horrendous. We were told for the first two hours that we would be delayed each hour and then they would make a decision to delay another hour. This went on for 4 hours (the last two hours of which we did not receive any updates). The flight was originally scheduled to leave at 8:10. At 12:30am we were told our plane was at the gate and being prepared for us to board and the agent giving announcements said we were "guaranteed to leave TONIGHT". At 1am we were told that unfortunately the plane got to the gate just a bit too late and not the crew are not legally allowed to fly and the flight would be pushed back until 8am. At the time, I thought 7 hours was strange and I'd assume the crew would need more like 8-10 hours to rest. Unfortunately because we were told so late, all hotels were booked up. I live in NYC and would've gone home for the night however because we needed to be back by 6am (what the agent suggested), there seemed no point in leaving. We were not provided with any pillows or blankets until 4 in the morning. At 6am the next morning, we were told the crew needed "more rest time" and that our new departure time would be 9:30. How is it that the crew now needs more time? Shouldn't that have been figured out at 1am? Before we board, one of the agents thinks they will "lighten the mood" with the following comment - "Who would've thought a little bad weather would've caused this?" Absolutely not a time for jokes and people were very angry. We finally board for what we think is finally a 9:30am take off. No - now two new issues - 1, the co pilot is late (LATE? how can you be late when a flight has been delayed 16 hours) and 2, they needed to remove package from the plane for people who were no longer taking this flight. In the end, we took off around 11:30am which messed up a lot of peoples connecting flights, pick ups at the airport, etc. I will never fly this airline again."
Pros: "Guests were boarded quickly. Crew was friendly."
Cons: "Food was tasteless and bland. Crew was not very attentive."
Cons: "The fight from Chicago to London was a nightmare."
Pros: "Best transatlantic flight for a long time. More legroom quiet and delays were communicated well"
Cons: "Would have liked another couple rounds of water"
Pros: "Very friendly and helpful crew."
Cons: "No food or drink offered except for if the customer pays for them, very poor idea."
Pros: "Loved the gluten free meal option."
Cons: "not enough leg room. and i have to point out that I am a petite 110 lbs, 5'2" woman. although the flight is short, a complimentary snack and drink would have been nice. instead, you had to pay for anything you wanted. prices on top of that, were exaggerated. very disappointing."
Pros: "I requested special assistance (wheelchair) at the last minute, no problem. Plane left on time and arrived early. Fodder was OK, no great. Complimentary wine on the international flight I'd appreciated! Staff very friendly and efficient. Nice job, American Airlines!"
Cons: "Didn't have individual TV screens, not really a biggie, but it is nice when that I'd available."
Pros: "Very nice crew"
Pros: "Crew was friendly and courteous."
Pros: "The entertainment system and hardware of the plane is pretty good."
Cons: "Staffs' interaction with customers. Perhaps be more attentive from time to time."
Cons: "Few more food options"
Pros: "Getting a meal and drink"
Pros: "Crew attentive and always offering refreshments."
Pros: "Flight attendants were absolutely amazing!!!!! They made the trip very enjoyable!"
Cons: "Food!"
Pros: "Seats were the most uncomfortable I've experienced in years"
Pros: "The crew and the food was good."
Cons: "Flight was delayed and one of our bags was left in London."
Cons: "Wholly inaccurate and frankly FALSE information about baggage policies and seating. This was advertised and linked to the baggage policy of Austrian Airlines. I learned at the airport that I would be charged for bags, by United. I am inclined to never use Kayak, Austrian, or United ever again."
Pros: "I am Premier Silver on United, so boarding was easy and the flight attendants were very nice."
Cons: "When I purchased this ticket on Kayak, it was advertised as "Economy" and confirmation was also "Economy" however, United Airlines only recognized as "Basic Economy". This prevented me from using my free upgrade to Economy Plus. It also prevented me from selecting my seat and I got a seat I didn'"
Cons: "Cabin temperature was set too high that caused dryness"
Pros: "Meals were good, good service, complimentary food and drink at good intervals"
Pros: "IT WAS UNEVENTFUL WHICH IS WHAT YOU WANT. CREW WAS VERY NICE AND NO CRYING YOUNGSTERS."
Cons: "Booked to fly Lufthansa & instead found out that it’s United. Very disappointed. Felt like being lied/deceived. But it was a safe flight & on time."
Pros: "Updated us on cause of delay."
Cons: "Food was bare minimum for an international flight. Crew barely smiled and attitude was dry. Seats horrible for long flight."
Pros: "Fast service"
Cons: "Delays were horrible and were extensive. Always seems to run into a delay or a problem when leaving the home airport"
Pros: "The crew were super! Extremely attentive and always gracious."
Pros: "Crew were nice; movie selection was very good"
Cons: "It was so so cramped, and the area under the seat in front of me had a support/leg of the seat in front of me right in the way, so I couldn't stretch my legs nor store my bag there. Such disastrous design."
Pros: "The service was excellent and the food choices were great. I enjoyed several hours of dimmed lighting, which helped with sleeping and kept my five year old daughter calm. The staff were friendly and helpful."
Cons: "One irritation was that the temperature of the plane was too cold and we have a/c blowing in our faces most of the trip. We couldn't control it from our overhead fans, so we were a bit chilly."
Pros: "see above"
Cons: "board . The door was closed & we waited for 2 economy passengers - took an hour . mY experience - once the door is closed , it does not open until the plane reaches the destination ."
Pros: "Boarding speed was too notch."
Cons: "I can't blame United for this, but we had to circle around Heathrow a couple of time and even had to perform and emergency pull up because there was an airplane still on the landing strip."
Pros: "Nothing at all!!! That should really tell you something!"
Cons: "The staff were rude, abrasive, ignored several passengers that were trying to get her attention before take off as 2 overhead bins were wide open and full to the brim. She of course was too busy playing on her cell phone in the back of the plane and ignored/silenced the passenger call button. They were so loud when people were sleeping, yelling ‘trash please’ every 5 minutes, we are not stupid, we can see what you are doing and if we have trash, we will give it to you - so please STOP disturbing my peace and let me bloody sleep!!!! I was never offered any food or drink during the entire flight, not even when I was awake - other airline attendants are more observant and come back and ask us when we are awake if we would like anything to eat or drink. So essentially that was 7 hours with nothing after having paid a little over $700 for what was seemingly the WORST transatlantic flight I’ve ever taken. I travel back and forth often, because I’m a dual national, but I will stick to BA or Virgin Atlantic - the planes and service are far superior to this pile of turd that goes by the name of United. There were no charging facilities (power outlet or USB port) and the TVs had such horrendous resolution that you would get a headache from having to squint at the screen."
Pros: "The flight attendants were cheery and quick with their service. Was very impressed."
Cons: "I was sitting in the row behind the extra leg room seat. When they were fully reclined, I could not open my laptop fully, so I had to work with my laptop screen angled toward me. The seat back entertainment screen was impossible to see when the seat in front of me was reclined as well, and the screen did not adjust/tilt. Worst of all, it was extremely difficult to get out of the seat."
Pros: "The staff was amazing made you feel really confident!"
Cons: "Boarding was horrific I paid for insurance my seat was in the middle of 2 HUGE guys and I'm 6'4...I thought my insurance would give me some kind of courtesy boarding/seating!"
Cons: "I thought it was very misleading that my ticket that was emailed to me said "Austrian Airlines" so I got dropped off at the first terminal. But when I arrived, the attendant told me even though it says Austrian, that really Im flying with United. I had to walk 15 mins all the way to Terminal 7. This was a total let down. why was my actual airline not listed ?"
Pros: "I likedthe ease of ticketing, well-organized boarding procedures and flying on a soon-to-be retired 747."
Cons: "I was most fortunate to have an empty seat next to me, but cramped seating makes it hard to be comfortable for 10.5 hours."
Pros: "Three seats to myself, not crowded."
Pros: "The entertainment was top notch. And the staff were courteous and friendly."
Cons: "This plane has no room in economy. I could only sleep in 20 minute rounds cause it got so hot on the plane. And did I mention there’s no room?"
Cons: "Wish there was an option for me or even Lufthansa to resell the ticket I couldn't use. $500 wasted"
Cons: "Was surprised to receive dinner and wished they had not served so we could have more quiet time."
Pros: "It was an efficient flight. My only suggestion is for the flight attendants to receive some training on the finesse of service. They could be abrupt and mechanical rather than service oriented."
Pros: "Flight attendant service was great."
Cons: "I'm tall and the seats are cramped."
Pros: "The crew and captain were amazing dealing with us during a terrible, late night delay. They constantly kept us updated about what was happening and were constantly walking around to ensure all of our needs were met."
Cons: "The plane was absolutely horrible. Two bathrooms and the in-flight entertainment did not work as well as most reading lights. A door sensor wasn't working correctly which cost us another hour of waiting for a technician to come and repair/reset the sensor."
Pros: "I had the worst experience."
Cons: "My flight was cancelled in Munich and I was rerouted to Rome, Italy. In Italy they didn't find my ticket and I was made to wait an extra 4 hours. My carry-on bag was taken in London, as there was not enough room on the fight to Munich, but then when I finally got to Cairo, one day after I was supposed to arrive, both bags were lost and I stayed one week without anything. I missed an entire day of my vacation because of the cancellation and confusion in Rome. I am a Gold Star Alliance member and this was the WORST flight in I have ever taken in my LIFE!"
Cons: "NO INTERNET!!!"
Pros: "Missing my connection due a security in Newark the plan was 2 h delay"
Pros: "It was nice to get free wine on the flight. Had I know what I was about to endure I likely would have had more. Honestly. I am uncertain how you can stay in business."
Cons: "The temperature in the cabin was way too cold and the excuse of a blanket is really insulting to be warm enough to sleep. The video screen was tiny and grainy. Every time the PA system was used it buzzed so whatever was being said wasn't comprehend-able. The biggest complaint was the seating room. I understand that you want to get people into more legroom seats but honestly there should be a regulation for the inhumane way you treated those of us that did not ante up more! I thought I alone have these opinions but once you get me back home, you loose my business forever. I will take my Transatlantic flights every six weeks elsewhere."
Pros: "NONE"
Cons: "I was dreamy disappointed when I purchase the ticket I thought I was going on luthhansa Airlines instead, i was on United Airlines which had a old 747 back in the 1990's it was dirty and uncomfortable. When I made the booking on kayka there was no indication that United Airlines was going to be substitute Airline"
Pros: "Flight was on time, except that we had to wait a few minutes for more oxygen to be boarded because the flight was completely flow (overbook in fact)."
Cons: "Both my daughter's and my seats were broken. We were not given seats until just before boarding, luckily they were together."
Pros: "During sleeping somebody took the pillow and the blanket from the adjacent seat. Unfortunately with my amenity kit and the Bose headphone case. The kit was found later by the personnel, the case not. Not reccomemded to sleep during flight at this airline."
Pros: "not to mention non existent entertainment. TV never worked no.map. no interesting info from pilot unlike last pilot we'd had on this flight who'd given us great information on our flight. no apologies. we were told about 50 tvs were out on the flight. the chicken meal was delicious pasta awful (we shared because of that). the couscous salad which lady flight had been super this time was too spicy for us much less if we'd bought a child. if this is the positive ... we got there safely and the boarding was better than sometimes."
Cons: "see above. united which ran this flight more intent on telling you what you can't do than making it a pleasant flight. no entertainment. 75 per cent of food was inedible. will be looking at Ba in future or Virgin despite being United mileage plus members. how about some customer service training?! as a repressed brit living in us I'm not normally a picky passenger. but a smile? sorry the movies aren't working? hi? just the greeting over the intercom makes you feel as if you are an inconvenience. not friendly skies thus time. put off."
Pros: "Nothing at all."
Cons: "UA flights always get delayed and this time I failed to catch my connecting flight to London. I was rescheduled to the flight in the morning of the second day. And when we were heading for London half way, the pilot said some sensors stopped working and we had to come back to Dulles. To be honest, I will never take UA flights anymore, it is just TERRIBLE!"
Cons: "Touch screen broken on TV. I couldn't watch the films I wanted to watch."
Pros: "Meals, for a coach ticket, were surprisingly good."
Pros: "Service"
Cons: "I am only 5 ft tall & petite but felt like a sardine with my knees hitting the seat in front. The overhead bins were so small that they couldn't fit carry ons efficiently so everyone was scrambling for space, delaying the boarding process & heightening frustration & stress. Boarding process was also inefficient causing delays."
Pros: "Boarding was fast and efficient. Crew was polite and professional (although they weren't able to help me with my seating issue)."
Cons: "I had to sit near a severely overweight person. The arm rest in between couldn't even be put down and I had less than half the seat for myself. It doesn't make sense that I shouldn't be able to sit on a seat that I paid for. The staff should have been more understanding of the situation. Also, the headphone jack was a little broken so in order to watch any movies I had to hold it in the entire time - not that it mattered that much since I had no choice but to walk the aisles for most of the flight."
Pros: "Entertainment options were varied and kept the flight interesting."
Cons: "The check in process did not allow us to select seats until we got to the airport so we had to sit separately."
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