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Pros: The kindness of all people working on Swiss was very special

Cons: The food was not very special, but the chocolates were awesome

Pros: I upgraded to premium economy, worth every dollar. seats were comfortable and reclined quite far.

Cons: honestly nothing needed improving .

Pros: Nothing

Cons: Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA

Cons: Boarding was late and line was very lonf

Pros: Nothing

Cons: Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA

Pros: The crew was quite pleasant and friendly - very accomodating

Cons: Entertainment system is outdated, the food was only passable. The chocolate was nice

Pros: Crew was great, seating comfortable.

Pros: Seems that the exit row seat was very narrow!

Cons: Be on time

Pros: It was a normal flight with any extra confortable feature.

Cons: Not delay Treatment in the boarding Gate was ride, asking for visa despite I dont need it.

Cons: Better entertainment for an 8 hour flight. Take under consideration that tall guys can’t be squeezed in for 8 hours.Give some space to people who really need it

Pros: Amazing crew and great comfort

Cons: Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems.

Pros: The crew was very accommodating

Cons: Entertainment system was old and with few choices

Pros: Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking

Pros: The crew was quite pleasant and friendly - very accomodating

Cons: Entertainment system is outdated, the food was only passable. The chocolate was nice

Cons: Need more leg room. Cramped for 8 hours is not a good thing

Pros: Considering I'm still in Zurich since they rescheduled my flight for the next day I would say there is nothing positive to say at this point.

Cons: Due to over booking they did not wait for connecting flight and instead bumped me onto the next day flight so I would say they could have been more honest in their dealing.

Pros: I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line.

Cons: It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined.

Pros: The kindness of all people working on Swiss was very special

Cons: The food was not very special, but the chocolates were awesome

Pros: Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.

Pros: I upgraded to premium economy, worth every dollar. seats were comfortable and reclined quite far.

Cons: honestly nothing needed improving .

Pros: The crew was quite pleasant and friendly - very accomodating

Cons: Entertainment system is outdated, the food was only passable. The chocolate was nice

Pros: Service was excellent

Cons: Carry on baggage size misleading

Pros: The meals were awesome, flight great!

Cons: 70’ late on a 45’ flight

Cons: Great customer service

Cons: Need more leg room. Cramped for 8 hours is not a good thing

Pros: I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line.

Cons: It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined.

Pros: Amazing crew and great comfort

Cons: Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems.

Cons: It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from.

Pros: The kindness of all people working on Swiss was very special

Cons: The food was not very special, but the chocolates were awesome

Pros: Captain was great !

Cons: Food

Cons: Need more leg room. Cramped for 8 hours is not a good thing