Daily cleaning, installation of cabin HEPA filters on flights to Crete
Greece has restricted the entry of all travelers with the exception of residents from EU+ countries. EU+ consists of the European Union, the United Kingdom, Switzerland, Norway, Lichtenstein and Iceland.
Nationals and residents of Australia, Israel, South Korea, New Zealand, Russia, Thailand and UAE may also enter the country.
Those arriving from the UAE must be traveling on a direct flight, and will need to provide proof of permanent residence in the UAE, return tickets and hotel reservations.
Foreign travelers may not arrive from other areas unless they are in an essential category such as healthcare professionals, students, government members, diplomats, military personnel, humanitarian aid workers, airline crew, seasonal workers, travelers in transit, or travelers entering Greece for reasons authorized by the Greek embassy or consulate. The list of categories can be found here.
Flights from Turkey are suspended, except flights to repatriate Greek nationals and residents and special government-ordered flights.
Travelers arriving from Albania and North Macedonia must arrive at Athens.
All travelers must present a medical certificate with a negative COVID-19 PCR test results 72 hours prior to arrival.
In addition to the mandatory pre-travel testing requirements set out above, travelers arriving from the UAE or UK will be required to undergo a rapid COVID-19 test on arrival.
All travelers except those only transiting through an airport in Greece must complete a "Passenger Locator Form (PLF)" 24 hours before check-in. A QR code generated from the completed form must be presented upon arrival.
Passengers are subject to Coronavirus (COVID-19) test upon arrival, details can be found at here.
Travelers are subject to a mandatory 7-day preventive quarantine.
Travelers arriving from the UAE or UK need to self-isolate for 7 days at the address they record on their PLF, in the event of a negative test result. If they are staying for shorter period of time, then they will need to self-isolate until their departure day. At the end of the 7-day self-isolation, travelers should undergo a fresh PCR test in order able to exit quarantine. If the result of their rapid COVID-19 test upon entry to Greece is positive, the Greek authorities will ask them to quarantine until advised otherwise.
All other info
Starting November 9, all departing air passenger must submit a PLF prior to departure as well.
There are currently 257,211 active cases of COVID-19 diagnosed in GR and 11,029 deaths as of May 10 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight from the United States to Crete takes 18h 15m, covering a distance of 5794 miles. The most popular route is New York - Heraklion with an average flight time of 12h 26m.
The cheapest ticket to Crete from the United States found in the last 72 hours was $74 one-way, and $494 round-trip. The most popular route is New York John F Kennedy Intl to Heraklion N. Kazantzakis Apt. and the cheapest round-trip airline ticket found on this route in the last 72 hours was $587.
Many tourists and travelers book their flights to Crete in the summer. So, you may want to consider flying to the island in the fall or spring. Prices go up substantially for all summer flights to Crete.
Crete, Greece is a Schengen Agreement nation, and therefore, you do not need a visa to travel to the region. However, tourists can only remain in Crete for up to 90 days without a visa. Those staying longer will need to contact a Greek embassy before they can continue their travels. You will also need a valid passport to travel here.
Crete, like all of Greece, is a Eurobond member, and therefore recognizes the euro as the form of currency on the island. So, if you only have cash with you, you will need to visit an exchange center either on the island or on the mainland beforehand. On the other hand, all major credit cards will be accepted, if you opt to not use cash.
The cave, known on the island of Crete as Ideon Cave, is the supposed birthplace of the god Zeus. To reach the landmark, consider booking a flight to Heraklion International Airport. It is the closest airport to the cave (1h 2m).
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travelers know whether to wait or book now.
Scores according to KAYAK customer reviews
Pros: "Crew was business only."
Cons: "More engaged crew. The"
Pros: "On time. Arrive early. Smooth flight and landing."
Cons: "More meal options. Only chicken for dinner. I’m vegetarian."
Pros: "My flight has been cancelled"
Pros: "All good."
Cons: "Gluten free meal was selected and paid for before the flight, but for some reason the crew didn't have the option available for me once on board. Nevertheless, they tried to be their best. More drink's without extra charge. Follow Lufthansa service and all will be grand."
Pros: "food wqs decent entertainment options were also good."
Cons: "nothing to complain about except leg space"
Cons: "We had three hour delay due to thunderstorms."
Pros: "The food was great. The fresh bread is always wonderful."
Cons: "There were no free alcoholic drinks which help me to sleep. I changed seats and moved Mach further back in the plane. I don’t know if that contributed to it, but I was disappointed when I learned of this."
Pros: "That we had a bottle water"
Pros: "The 7 hr trip to Copenhagen was rough. The seats are too close together. My knees hit the seat in front of me even without reclining. When the seat in front of me reclined the tv screen was 6” away from my face. It was next to impossible to get out of the seat."
Pros: "Very friendly crew. Complimentary bottles of water. Comfortable blankets."
Pros: "Left on time. 50 minutes early in Copenhagen. Food was not bad."
Cons: "TSA at EWR was ridiculous. Slow lines and very inefficient."
Cons: "We arrived late in Copenhagen and I had 20 minutes to catch my connecting flight. Even though I was checked-in for the Copenhagen to Athens flight it left without me. I was then transferred through Prague to get to Athens and again missed my connecting flight through there. Now I am stuck in Prague looking for a flight to Athens and most likely will miss my next flight from Athens to Karpathos and will again be stuck in Athens because there are no flights out to Karpathos until 19 of May, 3days from now. I was physically in the Copenhagen airport and could have made that flight, I feel that since I was already checked in they should have waited for me and allowed me to board. Now I will Be missing work!"
Pros: "Very accommodating crew"
Cons: "I had a middle seat."
Pros: "All around everything was excellent. Will most likely always fly SAS between Riga and USA."
Pros: "Efficient crew, food served at proper temperatures Good movie selections"
Cons: "My seat could/would not recline, passenger in front of me had his seat in recline for most of flight. it was a long uncomfortable flight."
Cons: "late. support afterwards was awful."
Pros: "Boarding was quick and easy. Decent amount of overhead space. The pilot was friendly. USB ports for charging phones at the seat. Free bottle of water at your seat."
Cons: "No overhead fan. When flight got really hot, no way to moderate temperature. No choice of food at all, unless you are in economy plus. I don't remember the last time that a trans-Atlantic flight had at least a meant, or fish, or vegetarian dish. Usually, at least two or three dishes. On SAS, everything has to be ordered ahead of time. Some of the flight attendants were friendly, some not so friendly. No free alcoholic drinks even with dinner. Limited regular drinks - they are only served with food, aside from that you have to purchase even the non-alcoholic drinks. The food just wasn't very good, even compared to other airline food. Compared to other companies, relatively small selection of entertainment. I had considerably more choice on a domestic flight than on a 9 hr. international SAS flight. Storage pockets at the seat are pretty small."
Pros: "Friendly staff. Great hot fresh bread! On time."
Pros: "Timely & helpful"
Cons: "The flight from EWR to Oslo was delayed by over 2 hours which meant I would miss my next connection... and I understand that happens sometimes. But, it was after hours on the airline number phone number and the fly.com customer service could not help with finding an alternate connection from Oslo to FRA. It was frustrating to then have to wait at Oslo airport for another 4 hours before the new connecting flight."
Pros: "Excellent all around. Super smooth, friendly and fast!!"
Pros: "2 meals included for a 7 hour flight!"
Pros: "Internet not working. Horrible."
Pros: "Every one from the check-in counter to the baggage claim was gracious, courteous and very interested in my well-being. It was quite a lovely experience.."
Cons: "No problems at all... a wonderful trip"
Pros: "Two complimentary meals in addition to complimentary blankets was very nice. Dimming the lights for sleeping was also nice."
Cons: "They did not enforce the boarding of the back of the plane after first and business class, as a person sitting in the back of the plane it was a horrible boarding experience. Should also board less rows at a time from back to front. Even though the lights were dimmed I couldn't actually sleep, since the lights were turned back on too often to try to pass out breakfast less than 4 hours after we just had dinner."
Cons: "I didn't get any veg options for my dinner at all"
Pros: "First time using SAS and very pleasant trip"
Pros: "I was running late for the flight due to bad traffic en route to the airport. Nonetheless, the staff was very understanding, and called me to the gate once I finally arrived to assign me a seat since I wasn't given one when I checked in online. They upgraded me without my asking... to an economy plus exit row, so I had lots of room during the 8 hour flight to Copenhagen. The plane was new - an Airbus A330 - and the flight crew was friendly and helpful."
Pros: "Entire crew very attentive!! We ate like Kings!"
Cons: "Long layover in Newark! My fault for not noticing when I booked it!"
Pros: "I chose SAS since I have used this airline on most of my travels to Norway. It has been without any problems and I highly recommend it. The staff all try to make you comfortable and do not hesitate to get whatever you ask for. I have no plan to change plane. Thank you."
Cons: "I do not like the way they conduct their business from the office. I know they are very busy like any other airlines but please return our calls and answer questions as we are fully entitled to their attention using their airline. . Thank you."
Cons: "Multiple maintenance delays and groundcrew forgot to load some bags so there was an even further delay. Flight was cramped too."
Pros: "Great movies. Lcd Screen is awesome"
Cons: "Somewhat unfriendly crew"
Pros: "After four hours waiting on the tarmac, at 3AM in the morning, the flying attendants gave us free peanuts. That was very thoughtful."
Cons: "Worst experience ever. We waited on the tarmac for almost 4 hours, due a technical problem. Finally, they gave up attempting to solve the problem (at 3.30AM), and we disembarked. No assistance at all. No hotel. No meals. Rescheduling was a lengthy process. Staff was rude. Really a nightmare of an experience. Note to self: never ever fly again with SAS."
Pros: "I felt valued. The plane was clean and in good condition. The flight crew and attendants were very professional and took good care of the passengers. It was a quiet and stress-free travel experience."
Cons: "Can't think of a single thing."
Cons: "1) on the plane, they announced a choice of two meals and I enquired why did I get one without choice and they told me the second choice was an option only for 'economy plus' !! That was a rude situation....I felt cheated and then insulted . 2) CPH - Nice : The breakfast or the included orange drink gave me an upset stomach and bad case of Hemorroides. 3) I accepted a glass of tomatoe juice and when I asked for a coke with my lunch , the stewardess said I had only right to one drink and would have to pay the rest....really ? - wine used to be free and now a glass costs $4...really ?? 4) I arrived at CPH airport for my transfer .. the flight was yet not on the screen but no one gave any instruction and no officials of any kind were around to enquire....a cleaning crew finally directed me correctly. 5) the security line in New York to board was ridiculously long...someone shouted to take off our smelly shoes...really ?? 6) most were directed to the right with four snaking unending lines to one security check . From time to time others were directly directed ed to the left where there was no line and option of two security checks. Half way through my wait , most were directed to the left and all who were 'late', were let out first to their gate. The whole experience before, on the plane and after was not worth the money...least of all a pleasant one."
Pros: "Even though I did not get the seat I paid extra for, it was a great flight."
Pros: "The flight from Newark to Stockholm was late, so I was late for the flight to Vilnius,had to recheck-in and wait for 6 hours."
Pros: "We got to sit in the emergency aisle so I can't complain about comfort. The staff was really friendly (although they were really rude on the way over 10 days earlier, so I guess we just got lucky with a nice crew for this one)."
Cons: "You only get one free non-alcoholic drink on this flight and that's really stingy for a 7+ hour a long haul. Drinks should be free on a long haul, especially non-alcoholic ones. There aren't any free small snacks like chips or peanuts. You have to pay for everything and the menu is exorbitantly over priced. It's a cheap and insulting customer strategy. They can save a few bucks in overhead on each customer this way, but they are losing money in the long run because I'll never book with them again due to their tawdry actions. I doubt I am alone."
Pros: "The food, the comfortable seats, boarding."
Cons: "The entertainment options, very few movies, limited kinds of music"
Pros: "Crew was very helpful and attentive. Seemed to care about the comfort of the passengers. Very inviting and gracious."
Cons: "Seats and pillows could be more comfortable. All airline food is not good so okay indicated above is above expectations."
Pros: "Food was good"
Cons: "Charge for drinks. TV broken no recompensatuon"
Pros: "It was great to have a bottle of water right at the beginning of the flight! Made it easier to settle down and relax."
Cons: "It would be great to have a greater offer of music. I really like to listen to some new music from good artists and to get inspired for new music on a long flight. It's too bad, SAS only offers playlists of 1 hour..."
Cons: "I wasn't able to take this flight due to my first leg being cancelled. However, I did end up being placed on the SAS flight to Stockholm from Chicago, which was an overall nice flight. The only thing I didn't like was the timing of the flight. Because my starting point was from somewhere other than Chicago, this made for a very long and tiring trip. I wouldn't recommend this flight for people flying from places other than Chicago."
Pros: "Passengers nice"
Cons: "Food options not everyone eats chicken"
Pros: "No delays, early landing which made my 50 minute layover seamless."
Cons: "I have no complaints"
Pros: "Amazing service."
Pros: "Boarding was pretty much a free for all"
Pros: "Excellent communication through email the few days before departures eg confirmation of flight,gate numbers ect. It was my first time with Kayak and will definitely not be my last."
Cons: "nothing !"
Pros: "good noise cancellation"
Pros: "ON time Flight"
Cons: "Wifi access"
Cons: "Departure time"
Cons: "Everything else"
Pros: "The food was good and the crew was friendly and attentive."
Cons: "HOT. The plane was 90% of the time. It would tease you just long enough to start to fall asleep, then bam! You wake up in a sweat. It was 9.5 of 10 hours of a low boil sweat. The most uncomfortable flight I've ever been on. Apparently a known issue, including the condensation leaks on people sitting next to the window. (Guessing that's why the A/C was left off.) Also one of the bathrooms was quickly out of service. Another would auto flush if you tried to sit down. And another the green light was on whether occupied/locked or not. So 3 of 4 in Economy had at least some kind of malfunction. The power tinting windows never responded to the buttons - assumed they were on master override. Finally, the seats were pretty compact. I would describe World Traveler on BA (aka Economy) more like the new compact Basic Economy offered on other carriers. Seats were very small and leg room consumed by some kind of service boxes. I'm hoping to all things holy that our return flight is actually an American Air flight instead of BA direct. Really afraid of another 10+ hours of torture."
Pros: "Not being squeezed into a claustrophobic window seat."
Cons: "Nothing to report."
Pros: "The quality of the plane was good and the movies were good. Also the blanket and pillow was nice."
Cons: "I was really cramped and couldn’t recline because the guy behind me was too tall and it amashes his legs, so I had to be uncomfortable for the entire flight."
Pros: "The title says it all"
Pros: "i was cold and i woke up to find an *extra* blanket on me. quickly unwrapped it and put it on and all good after that."
Cons: "ba website messed up our meal selections. luckily the staff were nice and gave us something suitable."
Pros: "Crew was extremely nice"
Cons: "Felt packed in like a tin of sardines. Extremely uncomfortable flight."
Pros: "Not too much"
Cons: "Nearly everything. BA is about 30-40% of what it used to be"
Pros: "We arrived safely, albeit over 1 hour late"
Cons: "Our hand baggage was taken at the gate because the flight was full. There was a large amount of unused overhead storage on the plane. The crew agreed that they had started to take bags far too early. Despite being taken at the gate our bag was one of the last off"
Cons: "I did not like the food"
Cons: "very very short layover at London, had to run to the gate and almost didn’t make it. Only one of our two bags made it to Dublin. Not happy at all. Not sure if I will be booking with kayak again."
Pros: "Very smooth and fast."
Cons: "I did not like"
Pros: "Everything thank u"
Pros: "Good attitudes"
Pros: "Good food and service once on flight and again fixed connections before landing"
Cons: "Terrible boarding experience. Rude gate workers and almost two hour delay because of it"
Pros: "Food was OK"
Cons: "Seats are very narrow, distances between rows very short.’"
Pros: "The crew courtesy was beyond any trip I have taken. The food was good: chicken tikka Masala. My mother was so happy with the trip experience."
Cons: "Even for small persons like me, the seat is a bit tight with the neighbor spilling over in my area"
Cons: "My suitcase got stuck in London, now I have to chase it..."
Pros: "Ease of booking flights and you get what you paid for.. excellent!"
Pros: "The crew was amazing!!!!"
Cons: "No leg room!"
Pros: "Loved the wide selection of movies to watch, as well as being served two meals."
Cons: "I wished the seats reclined more. The flight would have been near perfect then!"
Pros: "They had a lot of entertainment options"
Cons: "I was skipped over when they served dinner"
Pros: "Seats were pretty comfortable. Food was quite good. Crew were helpful."
Cons: "See above."
Pros: "Flight was good. Crew kept us updated and tried to keep everyone happy."
Cons: "Catering truck hit landing lights so we had a 2 hour delay to get that fixed before we could take off."
Pros: "Nothing was bad. Take off to landing was great. Red wine was"
Cons: "Announcing gate information only 45 minutes before departure and having only 25 minutes to get there before gate closing is very inconvenient and nerve wracking."
Pros: "Crew is super hospitable and nice"
Cons: "They lost my luggage after I asked when I checked it in LA and when I boarded in SD"
Pros: "First international flight. Did not know you are treated so well."
Cons: "That i am not able to sleep pn night flights. Not a problem of the airlines.Gail"
Cons: "The hour + delay leaving LAX AND DELAY again on landing"
Pros: "Good service with wheelchair assistance when needed. Early boarding made it easier for my husband."
Cons: "luggage didnt arrive"
Pros: "Not much to like. The crew was very good and flight was smooth."
Cons: "Food was terrible and seats were very uncomfortable. If you are over 6 feet tall you will not be comfortable."
Cons: "Airplane food"
Cons: "smallest coach I have ever been in. very squished and I was next to my wife at 95 lb and a skinny young man who took no room at all. I am only 5'9" 170. But thats how the flights get so cheep"
Cons: "Nothing that was good."
Pros: "Nice plane. Great movies"
Cons: "Breakfast poor quality. Disorganised boarding"
Cons: "It was actually a flight operated by American Airlines, and I am done with this company. Not comfortable, rude staff and more than average food."
Pros: "We paid extra ($260) to sit on top.The arrangement was nice. I had a panic attack because I felt stifled and my asthma was bad because the lady in front of me put new perfume on each time she went to the restroom. Staff helped keep me on the galley and talked to me to keep me calm. The stewardess was from Spain, but I've forgotten her name. Nice lady."
Cons: "Late. Flight left late out of LAX. We missed our connection...again. We've taken BA many times and always get stuck in London. You have to be bussed everywhere and go through security again, even in the same terminal! We ended up up in the International Holding Pen for 4 hours waiting for the next flight with 2 small kids. Again. Last time we received €800 for our inconvenience. This time we got £20 for food for a family of 4. Yuck."
Pros: "Food was decent and entertainment was okay."
Cons: "Plane was extremely old and loud. London did not have a gate number until 20 minutes before boarding. Many people were late to the gate because of that."
Pros: "Good information from the pilots. Very clean plane. Food ok. Seat pitch better than the American Airlines flight the other direction."
Cons: "Flight attendants disinterested or in the case of an older male flight attendant, impatient and rude."
Pros: "I especially liked our seats (we were in the exit row and had plenty of leg room); the crew, and the food."
Cons: "What we didn't like couldn't be helped: there were crying babies and a snorting gentleman."
Pros: "Hello I saw charged the ticket twice !!!! Thank you"
Pros: "Nice spacious seats"
Cons: "That you checked my carry-on"
Cons: "No wifi"
Pros: "Crew was very nice. Chocolates were very nice."
Cons: "Come on guys for the price of the ticked you could have served us something more than a sandwich."
Cons: "Cabin crew were arrogant and didn’t allow us to storage our backpacks in the over head cabins."
Cons: "I requested Asian vegetarian meal and I got regular vegetables and some products used by people with Celiac problems, even the wrapping of the "fake" bread says that it was for people with celiac problems. I tried three monitors and none worked properly. Any way with the poor selections of movies I did not miss it. I only missed it because I like to watch the flying statistics."
Pros: "The crew wasn’t very friendly and there’s very little legroom."
Pros: "Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much."
Cons: "The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin."
Pros: "too crowded , not organised enough"
Cons: "Boarding was awful"
Pros: "Crew was okay."
Cons: "That your airline commit to schedules."
Pros: "The ticket was affordable."
Cons: "It was not clear who was or wasn’t supposed to get meals so I only got a breakfast but no dinner. Also the flight was absolutely freezing and no offer of blankets was made."
Cons: "To be given a blanket. And better choice in music"
Pros: "All was planned, no surprises, on time and no hassles"
Cons: "Keep it as it is. No need to fix what is not broken. Just reduce the very expensive prices that Brussels Airlines charge for its economy class tickets"
Pros: "Made up tons of time en route."
Cons: "Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control."
Pros: "After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again."
Pros: "Crew were super helpful and friendly. Food was above average for airline food. It was all on schedule. On my return trip - knowing already the confusion with the exit row seat which I explained here, they switched me to the correct exit row without a problem or charge."
Cons: "I tried to book exit row seats online. The seat map would not load, so I called the number suggested. Had a long a confusing conversation with a woman who did not seem to understand what an exit row seat was. I booked seats, but my card was never charged and I received no email confirmation. I tried the website again and this time saw the seat map. Completely misleading. The real exit row is the row IN FRONT of the marked exits on the map. I chose the row which looked like an exit row, and on boarding found that I was in the row behind the exit row. The flight attendant took a photo of my seat map print out, because it was so confusing!!! No wonder the woman I spoke to sounded like she didn't know what she was talking about - she was following the seat map too!"
Pros: "Attentive helpful and cheerful staff: on time"
Cons: "Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again."
Pros: "Great wheel chair service"
Cons: "Polite customer service agent"
Pros: "The crew were pleasant."
Cons: "Not enough beverage service. Only had the chance for 1 glass of wine with meal. Would have liked a water station set up so that you can help yourself whenever needed. Boring/very limited movie selection."
Pros: "Entertainment choices"
Pros: "Everything about the flight."
Pros: "Ok flight."
Cons: "My luggage bag was lost, which contained my entire life."
Pros: "Everything was fine"
Cons: "Beside for the music and movies, you should give us the possibility to make a search and find what we want to watch or listen"
Pros: "in time food good good sleep multiple languages spoken by the announcer"
Cons: "the movies - music background to loud couldnt here what they were saying and most of the movies no subtitles"
Pros: "Nice planes"
Cons: "My luggage was lost and I still haven't received it"
Pros: "Comfortable seats"
Cons: "Food was rubbish"
Cons: "It was late both going to Prague and coming back. Then on this flight the stewardess tried to tell me that I could not put my bag on the bin on top of my head - she was reserving it for other passengers! Then she realized that her comment might sound racist (so she apologized), then she told me that I could not put my small bag under the chair. Finally I told her that she is certainly looking for a way to get me off the flight to which she answered "I can certainly find something!!!" Cultural sensitivity is needed with these stewardesses who are racist like I don't understand and I was certainly polite!"
Cons: "Paid extra to secure aisle seat booking, reconfirmed byne two days before flight, at check-in was reassigned to a middle seat, without explanatiob or apology. Had to be uncomfortably adamant about paid aisle seat reservation for them to put me in one of the several still available."
Pros: "They gave us a pillow and blanket so we could sleep. They offered a good selection of movies and other entertainment. The airline staff was friendly and helpful."
Cons: "Seating was cramped but all airlines treat their three class clients like cattle."
Pros: "Due to horrendous traffic we got to the airport after check-in but before the plane took off, but they would not let us board and would not allow us to transfer tickets for even any fee. They will not let us use our return tickets either. Is this how you do business? I'm totally disheartened and disgusted by the lack of customer service or even care."
Cons: "We missed.our flight and no one would work with us to reschedule or refund even a partial refund. We missed out flight due to terrible traffic and now we are out $2500 this is terrible."
Pros: "The crew was polite."
Cons: "Food was bad. Seats not very comfortable. Food was awful. Very few movies in English."
Cons: "The transatlantic flight from JFK took off about an hour late and we missed the connecting flight. This was very disappointing since half of the people on our flight were gong to Munich and I would have expected the airline to hold the plane for an extra 15 - 20 minutes so we could have made the flight. Instead, an almost empty plane must have taken off on time and we are only able to fly to Munch 5 hours later. Unacceptable from Brussel Airlines / Lufthansa. They should not sell this connection as a flight to Munich or should have held the plane."
Pros: "Every person was friendly."
Cons: "Our flight was delayed an hour."
Pros: "Crew was very friendly"
Cons: "No much choice of Movies in the entertainment program"
Pros: "Whatever positive experience we had was overwhelmed by careless handling of our luggage."
Cons: "Luggage nor sent from Brussels to Florence. On day 2 they had no clue where our 2 pieces were. Both pieces were bar-coded and there was. File complaint number did not help. we travel regularly and it has been many years sine we had luggage problems."
Pros: "Everything was generally good. Food was slightly below average."
Cons: "Neither the JFK counter agents nor the flight attendants knew if I could transition in Brussels onto Bulgaria Air without exiting and re-entering. In fact, it is a simple process in the Brussels Airport transition zone, with the friendly help of Bulgaria Air agents. Breakfast is a box of sugar: shrink wrapped muffin, Toblerone bar, orange juice. These are all sugar delivery systems."
Pros: "Be on time"
Cons: "Food, no comfort, movies and music boring"
Pros: "I was able to get home the next day rerouted with Lufthansa and they did provide a hotel and gave us a 15$ voucher."
Cons: "Missed an important day of work. Sat in the airport for 5 hours with little to no comunication from staff. They would constantly tell us they will make an announcement in 5 minutes but never had. JFK Terminal 1 is very unconfortable so that made the stay worse. The problem I had was with the fact that they could not tell us straight we are not going to fly."
Pros: "We are not frequent fliers and I have been reading about legroom problems. Certainly not on Brussels Air. A delight."
Cons: "Complete desinfprmation. No announcements and lack of support stuff. Worst airline experience ever"
Cons: "the cabin crew refused to serve any drinks until they served food and they were only serving front to rear, rather than front & rear to middle. as i was sat right at the rear of the plane it meant i didn't get anything to drink for 30-40 minutes. i thought delta were poor on that front but these guys were ridiculous. as for the food: i don't expect much from airlines but i don't consider cake & toblerone to make a breakfast, even if it was served with orange juice."
Cons: "The on flight entertainment and the very few meals. (In the second flight, there was not even offered coffee!)"
Pros: "The airline insisted I check my bag because it was 2lbs over the weight, but it was an empty flight. We had a transfer in Brussels where some how the tags on the bags were not there and we were without a luggage for 5 days. I feel that the Venice airport claim was horrible as they seem to misplace luggage alot and on our transfer flight they fave us the wrong carousel. The service on the plane was great. But that was it."
Cons: "The airline insisted I check my bag because it was 2lbs over the weight, but it was an empty flight. We had a transfer in Brussels where some how the tags on the bags were not there and we were without a luggage for 5 days. I feel that the Venice airport claim was horrible as they seem to misplace luggage alot and on our transfer flight they fave us the wrong carousel. The service on the plane was great. But that was it."
Pros: "The crew seemed nice"
Cons: "none really, it was fine."
Pros: "Flight was on-time"
Cons: "Cabin's temperature was too warm. Breakfast was just a cheap muffin and orange juice..."
Cons: "Seats had no cushioning on bottom or back"
Cons: "Baggage handling"
Pros: "Ease of checkin"
Cons: "I didn't get a window seat. theyou could have done a lot better than just a muffin for breakfast. the crew skipped me for tea"
Pros: "We don't know. Ask our suitcases. They arrived in Venice and we were in Athens."
Pros: "The flight attendants were friendly; food was decent; seats were not that comfortable and a bit too close ; in flight entertainment was okay; bathrooms okay but could be cleaner"
Cons: "uncomfortable poor video selection"
Airlines flying to Crete have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Crete
Masks required on board, masks provided on flights to Crete
Social distancing seating
Middle seats unavailable to book on flights to Crete
Testing for antibodies, testing for symptoms for flights to Crete
Waiving of change fees. Search flexible flights to Crete