|Flights Arrive in||Japan|
|Flights Depart from||Florida|
|Airlines||Major Airline, Japan Airlines, American Airlines, United Airlines, Air Canada, ANA, Aeroflot, Qatar Airways, Delta, Air France, KLM, Air China, China Eastern, Aeromexico, Korean Air, Turkish Airlines, Emirates, SWISS, Finnair|
Pros: Felt welcomed
Cons: Just felt a little cramped but not to bad
Pros: Service was very goood
Cons: Food was not great and entertainment was average
Pros: Food was amazing. But Yoshinoya wasn't a good idea, I do not eat beef.
Pros: Everything ! Makes me what to travel to Japan more.
Cons: I loved it
Cons: This was a JetStar flight, not JAL as the title says. I've only had good experiences with JAL. Despite paying for two pieces of baggage, I had to pay an extra charge. One of my pieces was a pair of light skis (5kg, well below the allowed 20kg) that were apparently too long for normal baggage. It is just another way to extract an extra fee. Seat spacing on Jet Star is dismal. Thankfully it was a short flight
Pros: Flight attendant did not speak French
Cons: Wifi barely worked, not worth the money
Cons: We were delayed, while the board continued to show on time. After about half hour of being delayed received an email saying the flight would be delayed half an hour, it then proceeded to be delayed more. Also were standing at the assigned gate at boarding time, only to overehear other passengers saying that the gate was moved. Asked the gate staff at the assigned gate and the
Pros: many movies
Pros: Plane was full. Finding overhead storage was tough. And, we checked luggage. The seat was small, but I had leg room and no one reclined their seat. There are a lot of extras one must pay for. But, the plane was on time and the crew was pleasant..People are accustomed to this treatment. There is no joy left in the flying experience.
Cons: I did not understand the entertainment system. I read a book.
Pros: Entertainment was good, meals were served, flight was on time.
Cons: I checked on Brussels and united about baggage rules and was very rudely surprised that I had to pay to check my luggage. And will have to on the way back. Has never happened before, pretty upset.
Pros: After all the waiting we got to watch content for free (which is accountable for only 6 dollars)
Cons: After waiting for more than 1hr they started to give some information about the issues, they moved us to another plane that already was planned to be at SF at 10:40 (original flight was for 9pm), it got late again and we got to SFO by 12:20 am. More than 4 hours late. Even after that it took me a while to get a shuttle I even got to insist and explain again to get a Shuttle back home.
Cons: I missed my sister graduating because of avianca
Pros: The people were nice and helpful. And the aircraft did not feel cramped. I again did not use the entertainment or anything like that.
Pros: Everyone was really nice, and there was a decent amount of leg room etc.
Cons: I honestly can't say that I have any complaints about it. Thank you. :)
Cons: Terribly small seats
Pros: Very good. No issues
Pros: Flight and service was very good
Cons: Crew showed up late and we subsequently were delayed.
Cons: Overhead luggage compartment in business class was poor
Pros: Crew members was very polite and food was good
Cons: seat is quite small.
Pros: The flight was late checking in. The staff handled the situation well and kept the passengers informed.
Pros: The Japanese food was fantastic - individual Japanese food selections which I wondered if would be good turned out totally amazing - well done!
Cons: Seats are way too small, incredibly uncomfortable to the point of painful ness. More luggage space
Pros: The flight was relaxing and the layover in Tokyo was brief and comfortable.
Pros: Seats were comfortable, breakfast was good
Cons: For some reason reps at counter made me to check in my carry-on, thogh the plane was almost emty. Airoflot’s coffe was disgusting! Tasted like regular tap hot water!
Pros: Food on Aeroflot is good these days and the flight staff is very competent.
Cons: Check-in staff on this given day was not at all sympathetic.
Cons: AC didn't work - it was like in a sauna
Pros: Food was good
Cons: The seats was not comfortable
Cons: Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide.
Pros: The layover was hell. They put me in a warehouse with wooden benches for beds. Never again
Cons: Horrible service. The US part of the journey was fine but the rest was aweful.
Pros: Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you
Cons: There was nothing I didn't like about this flight
Pros: aircraft A350 , food choices , Doha airport , Staff attitude and willingness to help .
Pros: Boarding was easy, plane clean, snacks good.
Cons: Small plane but that’s not really fixable
Pros: Arrived ahead of time
Cons: They charged me $646 for the flight. And we departed 40 min later. I arrived late to my work. They gave me seat in the back of the plane. Horrible
Pros: Speedy check in. Friendly crew.
Cons: The tv kept having problems. In all three seats we were in. We could only watch tv but the audio kept cutting out. Annoying to say the least
Pros: Overall Service!!!!
Cons: People Should Use The Overhead Bins Next To Their Seats, "Not Someone Else's", Thank You Very Much
Pros: The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris.
Cons: The seat padding is rather thin.
Pros: Good selection of movies
Pros: Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable
Pros: The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful.
Pros: Over all pretty good for price.
Pros: Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good.
Cons: I would have to dream something up.
Pros: Nice crew pilot food and beverage
Cons: No wifi
Pros: Light snack and complementary wine
Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.
Pros: The crew was really friendly.
Cons: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.
Cons: Flight very delayed, no information provided in English.
Cons: missed connected flight
Cons: nothing at all
Pros: The plane, the comfort the staff
Cons: The food selections weee limited for people who don’t eat seafood or pork.
Pros: Exceptionally, there was an audio on this flight! I enjoyed movies very much! Also the chicken lunch there was delicious.
Cons: For my return flight, I expected the same, but in vain.
Pros: Flight attendants are excellent, polite, warm and professional.
Pros: Superb Pilot we had a very nice flight. All the negative reviews i read was Deleted on my mind ‘coz we just had a wonderful experience with our flight. ‘Will definitely fly with you guys again. Congratulations China Eastern!
Pros: On time!
Pros: Price of biz class is attractive but it’s good and entertainment could be better for western travelers
Cons: Limited Western food menu in box class with many choices not available Eggs were like cement Most flight crew speak limited English and hard to understand
Pros: The crew was great. Very attentive and super friendly.
Cons: Value flight so no luxuries. Wifi doesn't work, USB port was broken... Got us where we were going for a great price though.
Cons: Flight was extremely delayed. I was supposed to arrive at 11 pm and didn’t actually arrive until after 1 am. No vouchers or anything given in response to delay.
Cons: More information about discount to travel around the world
Cons: 40 minutes late, no entertainment on board, poor menú.
Cons: No pude tomar mi vuelo por un error entre su plataforma, la de priceline y la de Aeromexico en el que finalmente salí afectada yo.. Es la peor experiencia que he tenido y no volveré a utilizar sus servicios.
Cons: In the counter people were rude (as always) and the first guy that helped us didnt found us. A lot of time wasting and not much staff to check-in.
Cons: The only thing that brought my rating of this flight down was the fact that it was so hot in the plane! From the moment we boarded, this plane was, for reasons we couldn’t figure out, stuffy and uncomfortably hot. My pregnant girlfriend did not particularly enjoy this flight.
Pros: Excellent service and probably the most efficient boarding process I’ve ever been a part of. Food service went by without a hitch, and the stewardesses knew English very well so we felt comfortable and welcomed. I also really liked being able to get terminal/travel information from the infotainment system. Being that I’ve never been to ICN or NRT before, having access to terminal maps and basic instructions on how to find connecting flights and baggage claim areas was probably one of the most helpful features of the flight!
Cons: I am 5’11” and found my seat somewhat uncomfortable. It didn’t detract from being able to sleep at all, but it did seem like the seats on this airline might be at its most comfortable with shorter passengers.
Pros: Korean airlines is completely criminal
Cons: Korean airlines
Pros: The staff was extremely helpful, including bumping up our seats to the front of the plane.
Cons: The plane was old and cramped. I was dying in there.
Pros: service, food, kindness
Pros: The full recline seats were really good and comfy. I could sleep on my side which is what I prefer. Good food and excellent service
Cons: Small legroom
Pros: Turkish got us on board although our incoming flight was delayed.
Cons: Food of poor quality and possibly unhygienic as I developed tummy problems.
Pros: The crew is friendly, efficient check in and boarding. Food is pretty good.
Cons: Turkish Air keeps their planes unbearably hot. I’ve complained before and they always say it’s “Normal” for the industry. I fly over 1000,000 a year and I’m telling you it’s not. Also, I bought an “Extra” room seat and the seat is still ridiculously small for anyone over 6 feet.
Pros: Loved the amenities kit. The hostess was very nice and always helping with a smile.
Pros: Service on the plan was excellent. Food was delicious
Pros: Crew was friendly. Comfortable.
Pros: All was fine
Cons: Emirates didn't allow me to get onto the plane with my 7 lb carry on because of weight issues in the plane. After bargaining few minutes, they were not convinced and only let me get onto the plane with my backpack.
Pros: Loved the service and the movie options.
Cons: The food was just okay. It was pretty bland.
Cons: Pleasant overall experience
Pros: Finally, they came to their senses. When you change planes, you already have been checked once for security, so there is no more need (and never was¨) for another secutiry check. With just one hour to switch planes, this is great relief.
Pros: Flight was on time. Friendly crew and professional.
Cons: I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable.
Cons: I am still in Budapest and was not able to fly back on my Hungarian passport.
Cons: Food selection was a bit short
Cons: 2 hr delay
Pros: Hi enjoy the trip
Cons: No complaints
Pros: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki
Cons: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...
Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.
Cons: Our boarding was an hour and a half delayed
Pros: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.
Cons: Limited controls on the entertainment.
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