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Pros: Yes, turned out perfect
Cons: Awesome accomodations, delta really cares about your needs. Thank you!
Pros: Yes, turned out perfect
Cons: Awesome accomodations, delta really cares about your needs. Thank you!
Pros: Very comfortable
Pros: The boarding was great and moved very well. The crew super friendly and helpful.
Cons: More information on how to use the complimentary Wifi in the cabin. I had the app and it helped me but it’s not immediately in front of you so the passenger can decide. You guys offer WiFi in packages and most of the other airlines do not.
Pros: quick and easy flight
Cons: no entertainment screens at all!
Pros: The crew is always smiling and ready to help you and I really like that.
Pros: Seat was comfortable and the crew was courteous.
Pros: I loved being upgraded to first class and the crew was so attentive.
Cons: Nothing, glad this was a better experience than the trip to Miami.
Pros: Very pleasant crew. Very helpful And always smiling
Pros: I fly a lot, and I am very impressed with the level of consistency that Delta has offered the last couple of months. This flight didn’t disappoint. The crew was particularly friendly
Cons: Nothing I can think of-10/10
Pros: The Airbus was so futuristic. If you can make it more futuristic, even better.
Cons: I didn't like that I had to put my bag under when there was plenty of room overhead.
Cons: Flight was delayed and we missed our connection. Wondering why all the shuttles were parked and unavailable when you knew there were connection s that were tight.
Pros: The cookies and soda was good and staff was exceptional. Instead of cheezits, chips would be better
Cons: Instead of cheezits, please upgrade to chips
Pros: Amazing entertainment display and the boarding process is smooth.
Pros: Everything and everyone was very nice and helpful My son has a cognitive disability and he flew by his self And they helped him find his seat and treated him with respect.
Cons: While trying to get a gate pass to pick up our son from the gate Delta service makes it very hard to know where to go and get the pass and then they only had one person working at ticket assist. Totally unacceptable. Many managers walking around but no one actually helping.
Pros: Can’t do anything about bad weather-we got through despite a weather delay. Crew was terrific.
Cons: Terrible flight ? Captain lied to to us and kept saying two more minutes 5 more minutes , etc Stuck for 4 hours . Plane had a problem and captain said it was glued and that was suppose to be like that
Pros: Arrived on time and smooth flight though it was completely full
Pros: Very comfortable seating!
Cons: The landing was a bit rough. Lol
Pros: Staff are adept at dealing with these issues but it is a systemic problem.
Cons: Rather than pay luggage fees, people are bringing on their luggage and the flight ALWAYS runs out of space. Suitcases are being moved around right at people heads and more than once I've been hit and seen other people be hit in the head by a suitcase. Getting luggage in place used to be a simple and minor issue, now it occupies much of the time, energy, and attention of the cabin crew as well as the gate crew. I realize this is making money for Delta but the cost is being paid by people being hit in the head with luggage and the crew's unavailability to deal with other issues.
Cons: Food was awful. Didn't get my checked luggage in Manila upon arrival, was traced and left in New York JFK. Don't know who messed up with my luggage if Delta connection or China airlines.
Pros: The take off and landing were very smooth and the crew was nice.
Cons: Crying baby aboard
Pros: No lines at the baggage drop off. No lines at TSA. Efficient and organized boarding. Seat area was clean. No delay, friendly energetic flight attendants.
Cons: Lots of turbulence on the last 20 minutes of the flight. Captain had warned us. Nothing they can control though.
Pros: Seats. Service. Timing
Cons: By mistake I booked my ticket for the wrong date Called to change it, wait time was over 2hrs went to the delta app and it cost me $200 to do it. Get to airport and ask for an up grade not possible but if I paid $200 when rebooking the flight I could have gotten one. Snacks were horrible and I have a delta card and was charged $29 to get in plus a charge for my extra suitcase. It’s ridiculous given the amount of money I spend on m card on the monthly basis. Very disappointing
Pros: short flight not much to say all was smooth crew was efficent
Cons: not a delta thing but passengers drag all these pieces of luggage on making boarding longer clogging up aisles ect. gate agents need to be more strict with people past the allowed limit
Pros: They gave me extra pretzels and 2 cans of soda
Cons: The seats were awful.. Miniscule
Pros: I always love flying on Delta! The service is always excellent. The crew is always nice and attentive!
Pros: Thank God I was able to get a refund
Pros: very punctual and nice aircraft
Cons: timming of the flight
Pros: Cheking was easy. Service was excellent. Flight was on time and got to New York 20 mins before time
Pros: It was on time
Cons: This flight was cramped. Not enough stretching room. Hard seats
Pros: Finally got upgraded!
Cons: Flight was delayed
Pros: Delta graciously rebooked us on a different flight.
Cons: Late delayed notification after we reached airport and kept delaying for several hours
Pros: Cabin crew were great. Food selection is good and appreciate the snacks.
Cons: Wish all seats and electrical outlets. Was forced to check my bag at the gate and DID NOT think it was nessesary. There was plenty of room on the plane. They also didn't allow me to take my medicine out before it was checked. Luckily there were no issues with getting it back.
Pros: Efficient boarding and unloading. Friendly staff. Good movies/tv shows.
Cons: There was a storm so we flew in circles for over an hour. I didn't see headphones for the tvs (mine are bluetooth so they didn't work).
Pros: Pretty much nothing
Cons: Delta. They just hate their passengers
Pros: They had good entertainment for free. There were movies, tv shows, and games.
Cons: The plane was delayed for 5 hours and the ride was longer than expected.
Cons: My bag was damaged when I arrived at Orlando.
Cons: No electronic check-in; No seat assignment; will be avoiding flying Delta
Pros: I got home. That's the highlight. We didn't have any incidents.
Cons: Took off late because the bus to transport flight attendants were late. Backed up once into New York. Had to circle several times. Once landed we waited in a queue behind 10 aircraft.
Cons: I will avoid the airline at all costs
Cons: No blanket if you're not 1st class lol. I haven't flew in solo long, idk,i thought they were complimentary lol. & cups of water? What happened to the Shasta's lol.
Cons: Plane was dirty when boarding and older than usual with a broken intercom speaker above us - squawking volume that rang every time the captain or seatbelt light came on. Staff were loud throughout this evening flight where everyone tried to get some shut eye. NOT kid friendly. overhead bins didn't fit the standard carry on correctly requiring everyone to place them sideways with wasted space and therefore not enough luggage room for everyone, crowding an already fully booked flight. A few more reasons why we'll never fly delta again
Pros: The crew were wonderful, efficient, and professional.
Cons: On this Delta flight operated by Virgin Atlantic one of us was unable to check in or change our seats. You think you are getting Delta but everything must be done through VA. VA bag weights are less than Delta and the seat was incredibly cramped. We both had to sit with our legs bowed to the side as the seat ahead was so close. For nine hours we were cramped and could not sleep due to only be able to squeeze into one position. To get into the seat I put on leg in and then sat on the armrest and then brought my other leg up and then lowered my but into the seat. I am not even 6 feet tall and had this issue. So due to the difficult online check-in and seat selection and to the cramped seats we will never fly Virgin Atlantic again.
Pros: Planes were nice and updated, screens, wi-fi, easy to board, on time! FA were nice and friendly. Delta terminal at Mia was easier to navigate than AA. Liked that they didn't charge for middle seat towards the front. I feel claustrophobic in the back but hate paying extra for seats up front. A long time AA Gold Member, looking forward to more Delta flights.
Cons: Only food available was pretzels. Not even peanuts or cookies.
Cons: I booked with Delta who doesnt give you limits of weight for the carryon...why since the flight was operated from Airfrance they gave me limits of weight of 12 kg??? one ticket one law pls again, the hostess in my row was very nice, even the steward who was working with her very snob...it's not his job
Pros: The hotel I had to stay I. Because of a delayed flight was nice
Cons: Delay, delay, delay, delay, no show on the crew so cancelled, delay, delay, delay only to arrive in a different city from my original place of arrival just to go home.
Pros: That the flight ran on time
Cons: Everything is an added charge. No food option. No TVs. No friendliness. We were consistently inconvenienced as the flight attendant was seated next to us and interrupted us consistently with no apologies.
Cons: I don’t think so. Thank you!
Pros: timing and services
Pros: Crew was great.
Cons: Need better snacks on American.
Pros: Comfortable seat, chargers and device holders at search station, very clean and great leg room.
Pros: Miami based cabin crew were nice, but they sat in the back of the plane and talked to each other then whole flight. Pretty unprofessional. Chicago based crew from start to finish were fantastic.
Cons: Miami crew from checkin to boarding were rude, demeaning and unhelpful in this extreme situation. Really rude, particularly the gate boarding pass girl. Haven't you learned your lesson about being rude to passengers yet? I won't be choosing AA again. Your loss, I fly a lot.
Pros: Boarding, departure and arrival were on time
Pros: They seated my husband and I together. The flight was smooth.
Cons: I’m always in Group 9
Cons: Crew was terrible
Pros: Great crew.
Pros: Seating had more space, the crew very relaxed and good humour as well as professionalism.
Cons: Well the flight was short, so not much more could be done on this particular flight. The restroom could be a tad larger but think was on an older aircraft.
Pros: Seat was ok because we paid more or has a “status”
Cons: Nothing has changed and nothing will-services is nothing to write home about, with yr little pack of pretzels-i am happy to get safely to my destination and that’s all that matters
Cons: Chicago to Venice flight was amazing. We were in premium economy, although the seats were larger it was hard to sleep in them, we all felt it needed some back support in order to sleep better. Crew was fantastic, would fly AA again internationally
Pros: Customer service
Cons: The planes having chargers and the WiFi working
Pros: Wasn’t horrible.
Cons: Would have been nice to be on time. Not packed so every single seat was filled. But it was as expected which is the best we can expect.
Cons: The flight was delayed twice and ended up arriving hours after schedule. I get sometimes this happens. I was frustrated bc we were boarded and seated, ready to taxi with no pilot! It took another 30 minutes to get one! I realize when flights are late there are ripple effects but this was excessive.
Cons: The delayed flight was an issue, this caused me to miss my connecting flight. Punctuality is very important to me and should be to your airline.
Pros: Aircraft looks brand new and it had ton of entertainment videos, games, tv etc.
Cons: Why did you remove T-Mobile!?? It was the best, bring it back
Pros: Because the flight was delayed the captain and crew did everything in their power to get us to Charlotte without any more delay than there already was.
Cons: Only issue we had is that the flight was delayed, other than it was an okay flight.
Cons: The airline left my luggage behind at dfw
Pros: Boarding is orderly.
Cons: Why aren’t seniors and parents with little kids allowed extra time to board? You have to pay for WiFi after the first hour? No kosher options for purchase in the food menu, clearly not looking out for all Americans.
Pros: I like everything .
Pros: Leg room in coach
Cons: No movie selection
Pros: TB honestly I can’t say I liked anything about this particular flight. So nothing.
Cons: My flight was delayed by two hours leaving Fort Lauderdale. As a result of that delay I miss my connecting flight to Palm Springs. I was rebooked for a flight to smile Palm Springs the next day which I did not except. Then I was booked to leave Dallas to Los Angeles that flight was delayed also. To make matters worse my bags ended up in LA when they were supposed to be route it all the way to Palm Springs. I still don’t have my bags yet. Called three times and the representatives cannot reassure me of my bags on the way.
Pros: Great service
Cons: Canceled flight. Moved us to another flight IN ANOTHER CITY. Changed our second reschedule flight gate from one end of the airport to the other. NONE of the walkways worked. Total unorganized mess - this airline is run like idiots are running it! Very challenging as I have CHF.
Pros: Clean boarding area.
Cons: American airline agent who checked us in at the curb side asked for the money. Will not use curb side check-in.
Pros: Arrived ahead of schedule.
Cons: Some crew were not very welcoming (smile).
Pros: We had our passes available on our iPhone to assist the boarding process. Very enjoyable trip with the crew and we plan to fly AA again in the future.
Cons: At the beginning it wasn't clear the flight was operated by AA, but it is a failure of the British Airlines broker who sold the tickets. We almost missed the flight
Cons: Seats are getting more and more uncomfortable
Pros: Despite the boarding process, the on-flight crew was nice. The seats were comfortable. Also, I like the in-plane sockets and entertainment screens.
Cons: When preparing to board, the two clerks at the gate were very rude. I had a carry-on suitcase, a laptop bag, and a small camera bag. They wouldn't let me board, claiming that my camera bag was a third item that I couldn't have. They then tried to force me to check the suitcase which i explained that I did not want to do, before giving me the chance to place the camera bag in the suitcase (which it fit just fine). They were not understanding or friendly and really made me question my decision of flying with American Airlines.
Pros: not much they gave us snacks
Cons: how long i had to wait
Pros: The seats new
Cons: Had to pay for upgrade in order to get a seat. The seat didn't even have extra legroom. Did not get early boardingveitger and I'm even a an advantage cc program holder!!
Pros: Nice trip...no stress
Pros: appreciated having enough room for my knees not to hit the seat in front of me
Cons: I believe the flight was delayed due to weather. This resulted In my seat being given away on my connecting flight.
Pros: plenty of leg room. very little turbulence. fight staff was very professional. staff was very responsive to assist me in finding my passport which I had left on the plane after I had left the plane and gotten to my connecting flight.
Cons: I wasn't pleased with the snacks. I recommend changing to different snack options; perhaps fruit snacks or nuts.
Cons: The seats even in first class were so old the springs were stabbing me in the back. No entertainment system. American Airlines is ALWAYS late. I was delayed 5 hours. Food is horrid. Rating applies to all American flights I've been on.
Pros: Everything went very smoothly & I plan to book more trips on Kayak in the future.
Pros: Flight was on time. Landed early.
Cons: old plane. first class sat in front of me was broken and kept reclining into me
Pros: American Airline flight was on time, actually, early departure and early arrival. Crew was friendly and helpful, and I arrived safely. There was room overhead for my carry-on. And I got a great deal thanks to Kayak.
Pros: Crew was excellent on both legs. Pleasant, accommodating. Good overhead storage space. Free tv was nice although I didn't watch it.
Cons: Cramped! I'm 5'2" and could barely get my underseat bag in and out. Very late boarding and departure. Don't like the glass of soda and they don't hand you the can but that's just me. And, of course, we boarded very late.
Cons: No space in the overhead bin for my section because they were filled with bags that were much bigger than carryon size.
Pros: On time, pleasant experience.
Cons: A couple of slightly bumpy patches due to weather, but it was tolerable.
Pros: On time, good serv in first class.
Cons: Delayed over 6 hours for a two hour flight. The only compensation provided was to offer a cup of water. Sad
Cons: We were delayed four hours
Pros: Crew was amazing. Boarding was perfect.
Cons: Rough turbulence, unfortunately nothing to do with the airline.
Pros: Comfort+ seats have excellent leg room.
Cons: This flight crew couldn’t have been more obnoxious. Announcements about every 15 minutes on a 4 hour flight. I felt bad for anyone trying to sleep, as it was impossible with the extremely loud announcements that were not only unnecessarily frequent, but we’re painfully repetitious.
Cons: Social distancing in the seating, the flight was booked every seat.
Pros: Crew, not crowded flight and smooth. Nice
Pros: arrived early
Cons: entertainment was offline until 1 hour before landing
Cons: 100% of staff was rude and they love to nickel and dime you.
Cons: The flight was delayed 4 hours. Not fun.
Cons: The TV control pads are a major FAIL. And all of the baggage charges are despicable piracy.
Pros: Everything perfect
Cons: The only issue that would have improved the trip would be if tickets were free Lol
Pros: For all the turbulence that we heard about, the flight was extremely smooth which I attribute to the pilot's skills
Cons: We kept on being told that there was going to be turbulence and that it would be too rocky to serve food/drinks - but there was limited turbulence and the flight was very smooth. There was also a delay in leaving as there was an extra bag in hold but they 'couldn't find it'.
Cons: It was fine
Cons: The tv in front of us was not working and neither was the WiFi on our phones
Pros: Seating was great 11F , I will always attempt to get that seat
Pros: The United staff was more than friendly !
Cons: Not enough room to recline my seat
Cons: Wasted time at Orlando, missed my direct flight from Washington to Accra. I had to be re routed through Europe to Accra and spent more than 12 hrs more
Cons: I really hate that the major airline companies are charging for every little thing now. I shouldn't have to pay extra for entertainment & an outlet on a 2+ hour flight.
Pros: Mebbe UA learned its lesson after being skewed for a couple of customer horror stories. My domestic flight from MCO to ORD was entirely pleasant. The plane left on time & arrived on time. I noticed quite a few airport employees at O’Hare had a chip on their shoulders, as if they hated their job but needed it to live. There’s better jobs out there if you don’t like dealing w the public.
Cons: Our home was damaged, and we were without power for 6 days due to Hurricane Irma. We called the airlines repeatedly in an effort to cancel the ticket before the flight. They refused to cancel the tickets. Heartless
Cons: The seats are very uncomfortable, you have to pay for all entertainment
Cons: The aircraft was full and they had a nonworking lavatory. And I asked the flight attendant that the lavatory was broken and he told me no there was somebody in there and he lied.
Pros: The flight attendants were very efficient, professional and kind. It was a dramatic improvement from past experience.
Cons: The seats are ridiculous.
Pros: Process was super easy, I even emailed my itinerary from United to kayak as requested, and I received updates about the gate, baggage and status before United!
Cons: No complaints whatsoever
Pros: Crew was the best!! We were taken care of.
Cons: Snacks were very minimal
Pros: The male flight attendant who was in the rear respectfully listened to me.
Cons: The United passenger agent that talked to me at the gate when the other one, who was scanning the boarding passes put me on the side because I could not board with two items was disrespectful. She used a discriminating tone and embarrassed me in front of other people. She made it sound as if it were a shame to purchase a cheap ticket. She was arguing with another passenger before helping me over the same subject, so when I tried to explain that the smallest backpack was almost empty and fit inside the other, she was impatient, upset ignored me and was already demanding my credit card with the bag tag in her hand rushing me. I paid extra $60.00 after I had paid $25,00 for the first bag when I could have put the flexible kipling inside the Jansport if she had listened to me. The flight delayed after I was unable to defend myself and paid an unfair feer.
Pros: United took GREAT care of me. I never departed MCO. They feared i would possibly be stuck in Houston until the next afternoon so they put me in hotel and gave me a food voucher to stay in Orlando. I am leaving to catch the first flight to Chicago this morning and make it to my final destination in time for my evening plans in Iowa. They turned a bad situation around for me. I love that
Cons: I would not have made connector in Houston due to delay
Pros: The main reason why I even flew United is that I was desperate to get my destination that day and they had the cheapest flight. It helped that the Customer Service Representative ( Liz at MCO) was extremely helpful and understanding of my situation. My experience with Liz has changed my outlook on the company. There are still humans beings working in United Airlines!
Cons: I chose to fly Southwest on the way back and for less money I received better service. If you find a reasonably priced flight you don't have to worry about paying extra for baggage or stomach during the flight. On the flight home, I realized that they have bigger seats, your bags ( 1 personal, 1 carry-on, and 2 checked bags) are "free" and they give you a little snack to hold you for maybe and hour. Overall I prefer Southwest because of all the benefits you get while flying with them but it doesn't mean I will never fly United again.
Pros: Nothing. Smelled and looked like death. Got better service from zombies.
Cons: Worst service from an airline and 3rd party vendor. I couldn't believe the level of disorganization from their "core" team. I will NOT ever use this service and especially not the American airlines staff, crew or phone staff. This did not only affect my day poorly, but also impacted my family and disrupted my finances. This will not be the last time you hear from me I was very unimpressed.
Pros: Flight was on schedule and I was upgraded to an economy plus seat.
Cons: One of the crew members seemed a little hassled. The carryon/overhead luggage situation is getting totally out of hand,
Pros: Everything was very smooth from beginning to end
Pros: I wasn't dragged off the plane forcibly. That's it.
Cons: Boarded 20 minutes late because plane was still in hangar. Crew didn't care either. Seats are too cramped. I'm 6'4" and window seats used to be okay for me. Now, I feel like I'm squeezing into a closet. My knees hated this flight. Also, I'd picked my seat when I booked it. When I arrive at the airport and check in, my seat was magically unassigned and unavailable. Luckily there were a couple empty seats or I'd have been dragged off
Pros: Happy with all products & services.
Pros: Friendly crew and smoothe flight.
Cons: Seats are too narrow. Flew from Newark to Orlando and had free bag check-in. Had to wait until the end to get a seat assignment.
Cons: My seat
Pros: Not much
Cons: The flight attendant appeared rude and obtuse. acted like she was doing the customers a favor, not good at all
Pros: The plane was punctual, and the captain got us home in less time than we expected. Excellent.
Cons: A couple degrees more of seat recline would not have bothered me from either end. I would not have felt intruded upon had the gentleman in front of me had another degree or two, and I might have been able to find a comfortable napping position that didn't leave me uncomfortable. We didn't eat anything on the flight this time, but the complimentary snacks on our other flight were tasty, and the Gin&Tonic was exactly what I needed. While we didn't pay for the in-flight entertainment, we know the entertainment is exceptional, and were only disappointed we were pinching pennies. Boarding was pleasant enough in Newark, but Orlando is a terrible airport, and people there seem very ill-mannered. Not United staff, just people in general.
Pros: Crew was nice and fast. Plenty of luggage space.
Cons: Seat wouldn't move back and they take too long to turn on the A/C which makes me nauseous.
Pros: Staff members were courteous.
Pros: Arrived on time even with storms
Cons: Boarding- process organized by groups. Not all people do this and gate people aren't paying attention- busy with other customers and they don't announce next group, leaving us standing. Need better process.
Pros: The plane was clean, flight was smoothe, cost was good.
Cons: Made me check my carry on because they stated there was no room which was not the case when I walked on ( found at least 6 spots). I requested to at least be able to look for myself seeing as how my seat was in the very back, but they refused. Also, allowed many customers to store their personal bag ( their backpack) in the bins that were oversized which should have counted as their carry on, just allowed them because they wanted to. They should have made those individuals check their "carry on". Also limited snacks available by the time they were able to provide service to my area of the plane.
Cons: Our flight got delayed during boarding because specific items were not loaded on the plane that needed to be shipped with our flight. It had nothing to do with paying passengers. If the items were important enough they should have had a private charter complete the task.
Cons: The seats were tiny and there was no entertainment available at all.
Cons: We paid 160$ to upgrade both of our seats to economy plus for more leg room. Unfortunately, when we got to our seats, we realized our seats could not recline because they were in front of the exit row, which is understandable but we wished it would have warned us of that obstacle when we picked out the seats. I am also 5 months pregnant and so we felt that we paid more for what turned out to be a less comfortable flight.
Cons: OMG.The Flight cancelated so my work delayed too.The service of the employees terrible when you guy send the Message for me to tell me the flight will change the time and then I go to the airport and I need help from the employee but nothing
Pros: We had a good flight on a beautiful day. Smooth ride no weather or atmosphere issues. Thank God. Stewardess was very polite.
Cons: Wheel chairs were not provided in time. We had to wait till airline emptied and still wait. Cause of lack of assistance for wheel chair transporters. Some had connecting flights, pray they made it there. The ones that came to pick us up one two persons for eight people could not do the job. So we were taken off air craft n put out in lobby, to wait for all to be off the aircraft and then transport, one at a time to baggage claim area. Transporters and stewardess did a very gd job. Just the lack of help. Air conditioner on plane was off, so even ten minutes of smell bathrm, is just too much when air conditioning is off. I got very congested and had to use the inhaler, after a couple of sneezes due to environmental allergies. On top of that, cleaning people got on to clean w chemicals, only to affect me some more. Now I stuffed up, feel horrible, nite was bad with asthma n allergies that could have been avoided.
Airlines flying from Florida to Shreveport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Florida to Shreveport
Masks required on board, masks provided on flights from Florida to Shreveport
Social distancing seating
Middle seats unavailable to book on flights from Florida to Shreveport
Testing for antibodies, testing for symptoms for flights from Florida to Shreveport
Waiving of change fees. Search flexible flights from Florida to Shreveport
Shreveport (SHV)United States