Find cheap flights from Fort Lauderdale to Kailua-Kona

Cons: "Plane was old and tired. Food choices very limited."

Pros: "Crew was very nice and professional."
Cons: "Turbulence. Assigned a seat that doesn’t recline"

Pros: "Very well looked after, couldn’t ask for more."
Cons: "Nothing, perfection."

Pros: "I was given an exit row seat since there were so many open seats and it reminded me of flying before 9/11. I’m 6’6” and pre9/11 I was always ushered to an exit iris seat. So it was extremely thoughtful of the check-in agent to do that for me."
Cons: "The flight crew, check-in agent everyone was awesome and the flight was a real pleasure."

Pros: "The crew was friendly :)"
Cons: "Not to the fault of our flight/crew, but our flight was delayed by about an hour due to another plane that needed mechanical attention and blocked the unloading/loading area."

Pros: "Excellent crew. Seats pretty comfortable and fair leg room for economy"
Cons: "Good choices of movies and shows, but was tricky getting access."

Pros: "The crew was nice and we enjoyed the inflight entertainment"
Cons: "The flight was a hour late and we almost missed our connecting flight they actually had to hold the plane for us"

Pros: "Premium economy seats were great."
Cons: "Bring your own ear buds or headphones."

Pros: "Friendly crew. Loved the chargers on the seat and in flight entertainment."

Pros: "Air terminal was great. Rapid TSA throughout. Effective flight attendants."
Cons: "Food was marginal. ENTERTAINMENT was self provided."

Pros: "Great crew and they went the extra mile for their customers"
Cons: "Most uncomfortable seat I have sat in and 9 hrs made it worse."

Pros: "The crew is very kind an helpful , the seats are comfy and flight was nice and smooth and got to destination early ."

Cons: "Crying baby and turbulence. Nothing in anyone’s control."

Pros: "Nothing"
Cons: "Cramped plane. Unfriendly staff. Broken seats. Not even a bag of peanuts. Dirty. Will not fly Alaska again. First time and made horrible impression."

Pros: "Crew was friendly and beverage service quick. Really hot coffee the best! Great arrival time. I would consider flying Alaska Airlines again."
Cons: "Alaska reassigned my seat to the back wall. Did not recline. Next to the restroom so an intrusive situation. Only 2 items available for PURCHACE on a 745AM departure. Alaska did not tell us baggage claim is in two different terminals or which terminal to use. Seems it could be better organized."

Pros: "Left on time, smooth ride, arrived early"
Cons: "Was in first class front row. I was offered only one drink the entire 6.5 hour flight. The flight attendant in first class never came around and asked if i would like anything else. The potatoes served with the meal were not cooked completely and they let the entire coach section use the forward bathroom so it was like sitting at the very back. Had to wait several times for several others before i could use the first class lavatory. They didn't turn off the cabin lights until very late in the flight so we could sleep. The flight attendant(s) in first class were not friendly. Wifi was horrible and almost not useable. Definitely not worth the $29 I had to pay. I fly this trip regularly and are almost always delighted but this trip was disappointing to say the least."

Pros: "They were friendly."
Cons: "All pluses."

Pros: "Comfortable seats & food was okay"
Cons: "Issues with payment as they said “due to booking through kayak” and it delayed my check-in and again when boarding... and then had to pay again in order to board the plane. They flight was then delayed an additional 1.5hr due to “emergency pieces missing”. They also lost my bag... and I’m traveling across the country with an infant."

Pros: "On time"

Pros: "Leg room"
Cons: "Lousy wifi"

Pros: "Flight was on time and arrived on time"
Cons: "No free entertainment options for a six hour flight"

Pros: "Air vents let very little air flow so it was pretty warm during the entire 5 1/2 hrflight. 737-900 has lane."
Cons: "Temp was warm"

Pros: "Again I had premium sitting, very comfortable. I did have a meal, coconut chicken and jasmine rice. It was tasty but I wish they had given out a packet of soy sauce."
Cons: "There were fewer people on this flight and I had the whole row to my self. Unfortunately I was in row 6 behind 1st class that had the pullout trays. So I was not able to lift the arms in between the seats and stretch out."

Pros: "The crew on the plane was so great. Really friendly so helpful. I wish I could remember all their names but Ken really stood out. He was such a happy and kind steward."
Cons: "This plane was on the old side. But still clean and the crew was great."

Pros: "The crew very friendly and good."
Cons: "Crammed in like sardines, food and drinks way over priced."

Pros: "The promotions and the employees customer service."
Cons: "Couldn't find a thing to complain about, no matter how hard I tried!"

Pros: "Drink service was often"
Cons: "Boarding was very unorganized so left late"

Pros: "tablets were perfect for my seven year old."

Pros: "Lots of room & the meal was a pleasant surprise"
Cons: "I REALLY could have used internet/wifi and a 110V power outlet - just about everybody else has one or the other or both."

Pros: "Excellent crew."

Pros: "The Attendants were gracious, & very helpful. It was not crowded, therefore i was allowed to have a row to myself. The seats were pretty comfortable. The lighting was fabulous and cabin temperature was comfortable."

Pros: "Very friendly crew. Efficient boarding."
Cons: "Small selection of movies. Must use one's own portable device to view movies, or rent one of their tablets."

Pros: "Flight attendants could not have been nicer.. highly recommend"

Pros: "The crew were very nice and accommodating."
Cons: "You had to pay for food for a 6 hour flight, come on. You had to pay for a tablet to watch movies or tv, Come on. The seats felt thin and for a 6 hour flight, Come on. This is from Sea-tac to Kona."

Cons: "I made the mistake of wearing shorts and a t-shirt. Would have loved a blanket but they don't have any. The crew did ask for the temperature to be increased a bit though. Just a quibble...."

Pros: "Exceptional flight crew - attentive and friendly."

Pros: "Punctuality was excellent! Crew was good. Seats were comfortable."
Cons: "There is no entertainment provided and the Wi Fi didn't work at all!"

Pros: "I loved the extra room for feet. And the size of the overhead storage I loved the chocolate treat And the cheery steward chatter on the overhead speaker Best flight experience in many moons Looking forward to next Alaska experience"
Cons: "My seat 12 A. Had no window"

Pros: "The staff was very attentive, friendly, and accommodating! Getting free mai tais half way through the flight was a pleasant surprise."

Pros: "The power outlet..."
Cons: "that it didn't have tight enough holes to hold the plug in place (it would keep falling)"

Pros: "Cabin crew were very nice."

Pros: "the upside was that legroom was ok--i'm 6'2". plane did leave on time."
Cons: "1) not that alaska does any worse than others, but boarding is increasingly unpleasant. 5 grades of 'rewards' groups boards, then children, then military, then the elderly, etc. by the time people who paid full fair for their tickets board there's no overhead space left. by charging for any checked bags, the airlines are creating a very stressful and disorganized boarding experience; 2) the ambiance is just dull: cheesy music, dull, grey colors, poor lighting, etc. it just feels as if you're in a space designed by someone with no taste--and this is from the company that bought and killed virgin!? 3) the food is the same cheese plate and tapas plate i get on other airlines. 4) no special greeting upon boarding. it wouldn't take much to make the entire experience pleasant, but alaska and others don't feel the need to make the effort."

Pros: "Crew on flight was good. We left late but made up the time in flight."
Cons: "We purchased 2 one way tickets and were given confirmation of purchase. When we arrived at airport to check in we were told we were on standby only. If we could not get on the flight then the soonest we could fly out was 48+ hrs away, arriving in Seattle at 2 AM on Monday morning. we had no one available to pick us up, we live 1 hr away from airport. After many announcements and many incentives offered 2 young ladies did give up their seats and we could get on. The flight went well but we were extremely upset with the promise of confirmation and the obvious overbooking. It probably is what many airlines do but not good customer service was given to us. We often fly Alaska but this was a bad experience."

Pros: "tablets to keep kids busy, flight was on time"
Cons: "flights changed times, our original seats were lost and upgrades cost $80 per person"

Pros: "Quick boarding, good seating I didnt assign. Quick in flight beverages offered food,entertainment."
Cons: "Had to purchase food,entertainment, 2/3bathrooms for coach all in the back of cabin none in middle or front."

Pros: "I am a flexible, thin, 5'0" person and had a hard time sitting on that plane! Ugh. I don't know how bigger people make it through the flight."

Pros: "more legroom, agent allowed me to move to a row with an empty seat."
Cons: "I think the "free" maitai was pretty awful.....would skip it next time. Hardly representative of island quality."

Pros: "Overall the flight was wonderful. Meal and service was good. Checkin was easy!there"
Cons: "There was no one thing that I did not like but noted the boarding pass is used for both segments. Not an issue just did not expect it."

Pros: "I paid for first class and was pulled out of line and told was being moved not asked this happens so many times when I fly alone is embarrassing and not comfortable as I pay the same as them they should have done earlier. also first class wasn't much different as people were coming up non stop for bathroom not sure why.... not to be picky but is not like that on other"

"The constant droning on and on about masks is tiring. STOP!"

Pros: "Crew was attentive , quiet flight"
Cons: "More food choices"

Cons: "Boarding announcements were hardly audible. We chose comfort seats for extra payment but that still did not turn out to be comfort class. Seat classes are confusing. No temperature was taken before boarding."

Cons: "Everything was great and went smoothly."

Cons: "Love delta. Everything was excellent"

Pros: "The crew was helpful but left you alone unless you needed something."
Cons: "Travelers who have already had covid need to stop wearing masks!"

Pros: "Clear announcements, nicely stated mask rem8nders, center seats open"

Pros: "Very clean, kind w mask instructions, like boarding back to front"

Cons: "Broken tray table literally off its hinges and unusable."

Pros: "Very clean and safe. Practicing social distancing. Provided hand sanitizer wipes and snacks in a bag"
Cons: "When disembarking the plane there should have been more organization for social distancing. There shouldn’t be people standing over your trying to hurry and get off the plane. Everyone should stay seated until it’s time for your row to get off. None of the flight staff made people do this"

Pros: "Baggage handlers extremely fast"

Cons: "Nothing. Perfect flight."

Pros: "Entertainment was great , also being able to watch live tv. Cabin crew were good"
Cons: "Be on time , delayed for an hour"

Pros: "Flight to Atlanta was good going to watch a movie. Missed our connecting flight in Atlanta due to sitting on the tarmac for 25 minutes"
Cons: "Do not put your connecting flights one terminal miles away from the other terminal"

Cons: "Too many flight delays and gate changes"

Pros: "The crew was light spirited. Took the angst out of the long stressful wait"
Cons: "Punctuality. Flight was 2 hours late"

Pros: "Lift off and landing was excellent"
Cons: "Nothing"

Pros: "Crew was good seat comfortable"
Cons: "Better snacks"

Pros: "The crew and the boarding were good"
Cons: "No food. Just unhealthy snacks"

Pros: "The crew. The option of movies! The plane ride."
Cons: "Nothing"

Cons: "Didn’t give us seats together"

Pros: "There was no flight"
Cons: "Flight left without notification. This was my dads connecting flight and it was missed, due to delays."

Pros: "Crew was friendly, cabin was clean."
Cons: "No Tvs"

Pros: "It was fine. They didn't charge me for the exit row, so that was nice"
Cons: "N/a. It was fine"

Pros: "Crew had pleasant personalities.. not stoic annoyed faces"
Cons: "People should wait their turn getting off the planes “Wait until the seat in front of you is empty,” says the elementary school teacher .."

Cons: "Slight delay of flight"

Cons: "Flight was delayed."

Pros: "Loved being in first class"
Cons: "Hated gate change and late plane at the last minute."

Pros: "This was the most professional crew we have seen in a long time. What a difference a good crew makes."

Pros: "Boarded fast"
Cons: "Woman next to me with crying baby didn’t care that her baby’s head and arms where pretty much in my seat the whole flight. And the girl in front of me was wildly dancing the whole flight in her seat with headphones on and she get pushing back in her seat hitting my knees And every announcement the flight attendant made during the flight sounded like he was stoned and obviously didn’t care what he was saying"

Pros: "Timing of the flight and the luggage step by step notification"

Pros: "The quickness of boarding n the crew"
Cons: "the landin n small seats"

Pros: "Plane was clean and updated"
Cons: "No negative opinions"

Pros: "I didn’t"
Cons: "There was an issue when taxing to the runway and we had to be towed back for repairs. The problem was as we waited there was no AC for too long. The staff was also very unfriendly. 2 times they hit my seat with their cart. I was just not a great experience"

Pros: "Going by and come Ming back Atlanta check in desk was the rudest Laziest most disrespectful emoyees I have ever came across . Check in person played on her phone and didn’t even look at you when asking what seat was I assigned . Going from Atlanta to Fort Lauderdale the check in person was so rude there where 5 people askI’m her what’s her problem . The crew the flight was excellent but the Atlanta check in desk really dropped the ball 2 times . If I was the manger I would fire the whole staff and If I was above the manager I would fire them as well as I’m. Sure this is not an isolated occasion."

Pros: "The staff was very professional, courteous, and accommodating. Having the Delta app made everything relatively easy for me with the up to minutes updates on flight and baggage status."
Cons: "I didn't like the long lay over, considering I found a gnetleman that was also going to BWI, but he was given an earlier flight. I am grateful for being able to get a cheap ticket for same day booking, but the gentleman also booked the same day as me."

Pros: "Smooth loading and unloading"
Cons: "Customers don’t listen to the Flight attendant"

Pros: "Food and nice crew"
Cons: "No tvs and bad WiFi"

Pros: "crew was professional and seats werre comfortable. flight departed late but arrived on time."
Cons: "nothing to say."

Cons: "You had me check my hand luggage with expensive items that did not arrive."

Pros: "New plane with knight entertainment screens at all seats!"
Cons: "Delayed, bit crew was friendly and efficient!"

Cons: "Planned my trip for my birthday/10 year anniversary. The first leg of the trip, flying from ft Lauderdale to atlanta was ok except for the pilot having to circle around bc he was too close to the airplane in front to land. This made us supposedly late to our connecting flight which by the way was not supposed to leave before 8:10. My husband and I arrived at the gate about 10 minutes before only to be told that the door was locked. Needless to say, we weren't the only ones. When we got up to the desk, the attendant was extremely rude. I was having a conversation with my husband about a dog that had just passed us . She immediately made her way into the conversation asking me what i was saying. I told her I was talking to my husband about the dog and under her breath said : " I'm sure you were." I then told her that i was more than sure about what I was talking about. We get booked on another flight and my seat was the only one without a working monitor. We asked the suitardess to see o If there was anything that could be done They tried to reset it to no avail. Since we didn't say anything else, it was forgotten about. My husband shared his screen with me so that I wasn't totally bored on the flight. Not the way I wanted to start off my birthday but I'm glad that nightmare is over Delta really needs to retrain their employees on customer service bc it leaves a lot to be desired!"

Pros: "What I USED to like was the no hassle, no problems getting the tickets right through landing on the tarmac."
Cons: "I had a family emergency and because I had used a mileage ticket (as opposed to a paid ticket) I was told that I needed to give them 72 hours notice. I tried to explain that I had no control over the situation. It fell on deaf ears. I was so upset and frustrated that I could barely speak. My miles are now lost as the entire round trip ticket was cancelled and I have no way to regain all those miles that I wasted. It was the first time Delta did not come through for me and I must say, it's left a very bitter taste in my mouth. I couldn't believe that there isn't some provision (there is if I had paid for my ticket) and have lost all those miles that I use to fly Delta. So much for customer service."

Pros: "Super smooth takeoff and landing. Great plane, more legroom than other airlines."

Pros: "It was smooth sailing all the way"
Cons: "The people sitting next to me thinking my space was his space too"

Pros: "Friendly staff. Very accommodating."
Cons: "Wifi never works. I wanted to charge my phone, but my outlets weren't working, either (my neighbor had no issues). Kinda sucked considering I was planning on working on my flight to New York. The AC was blasting humid air, so it was extremely uncomfortable."

Pros: "My aisle seat on the first flight"
Cons: "No entertainment"

Pros: "i was able to use wifi during the flight which made the time pass by fast."
Cons: "i asked one of the ladies if they had blankets since the plane was freezing she told me no but everyone in first class recived a blanket whether they used it or not. i guess the people in zone 2 and zone 3 dont matter. the seats are the worst! they dont even sit at a 90 degree angle your more like sitting forward."

Pros: "NothIng"
Cons: "Horrible customer service coming and going. Horrible service on the plane and mostly, some of the rudest people I have ever had to deal with. Delta should take lessons from SWA. By the way, this isn't the only bad experience I've had. Flown Delta 4 times over last six months and almost the same."

Cons: "Delta didnt wrap car seat in plastic while it was raining so it was soaked"

"Our flight was delayed by 7 hours"

Cons: "I don’t think so. Thank you!"

Pros: "timing and services"

Pros: "Crew was great."
Cons: "Need better snacks on American."

Pros: "Comfortable seat, chargers and device holders at search station, very clean and great leg room."

Pros: "Nothing"
Cons: "Everything"

Pros: "Miami based cabin crew were nice, but they sat in the back of the plane and talked to each other then whole flight. Pretty unprofessional. Chicago based crew from start to finish were fantastic."
Cons: "Miami crew from checkin to boarding were rude, demeaning and unhelpful in this extreme situation. Really rude, particularly the gate boarding pass girl. Haven't you learned your lesson about being rude to passengers yet? I won't be choosing AA again. Your loss, I fly a lot."

Pros: "Smooth ride, great crew, free flight entertainment with screen built into each seat."
Cons: "Nothing"

Pros: "They seated my husband and I together. The flight was smooth."
Cons: "I’m always in Group 9"

Cons: "Crew was terrible"

Pros: "Yes"

Pros: "Like the multiple USB charging outlets and the mobile device holder on the backrest"

Cons: "Entertainment."

Pros: "Great crew."

Pros: "Seating had more space, the crew very relaxed and good humour as well as professionalism."
Cons: "Well the flight was short, so not much more could be done on this particular flight. The restroom could be a tad larger but think was on an older aircraft."

Cons: "Chicago to Venice flight was amazing. We were in premium economy, although the seats were larger it was hard to sleep in them, we all felt it needed some back support in order to sleep better. Crew was fantastic, would fly AA again internationally"

Pros: "Crew were amazing despite all the delays throughout the day"
Cons: "The weather lol"

Pros: "Wasn’t horrible."
Cons: "Would have been nice to be on time. Not packed so every single seat was filled. But it was as expected which is the best we can expect."

Cons: "We had a very rough landing into Fort Lauderdale on 3/29/19. Pretty sure we had a new pilot. It felt like she was going too fast and didn't slow the plane down enough as we were descending d threw on the brakes feeling like the plane wasn't going to stop. Very scary! Return flight was much better."

Cons: "The delayed flight was an issue, this caused me to miss my connecting flight. Punctuality is very important to me and should be to your airline."

Pros: "Aircraft looks brand new and it had ton of entertainment videos, games, tv etc."
Cons: "Why did you remove T-Mobile!?? It was the best, bring it back"

Pros: "Because the flight was delayed the captain and crew did everything in their power to get us to Charlotte without any more delay than there already was."
Cons: "Only issue we had is that the flight was delayed, other than it was an okay flight."

Pros: "When the plane finally arrived everything went smoothly"
Cons: "Our flight was delayed at least 5x. We started getting delays around 1pm but our flight wasn’t scheduled to leave until 7pm. We were on a connecting flight so it was no chance of making the second leg of our flight. I used an AA discount to get a room in Charlotte but we didn’t get to the airport until almost 2am so I had called to cancel that hour before making it to Charlotte but was told I may still be charged for the room even tho at this point it was outta my control. It would be great if the airline took care of giving you shelter when you are stuck in limbo with no reason behind while you are stuck. American is a good airline but they seriously dropped the ball this trip."

Pros: "The gate attendant was especially helpful in advising me how to pack my bag under the seat without having to check it. The flight was on time too"
Cons: "The Emotional Support Animal was flatulant the entire trip. I was gagging the entire trip from the smell"

Pros: "Leg room in coach"
Cons: "No movie selection"

Pros: "TB honestly I can’t say I liked anything about this particular flight. So nothing."
Cons: "My flight was delayed by two hours leaving Fort Lauderdale. As a result of that delay I miss my connecting flight to Palm Springs. I was rebooked for a flight to smile Palm Springs the next day which I did not except. Then I was booked to leave Dallas to Los Angeles that flight was delayed also. To make matters worse my bags ended up in LA when they were supposed to be route it all the way to Palm Springs. I still don’t have my bags yet. Called three times and the representatives cannot reassure me of my bags on the way."

Pros: "Smooth flight"
Cons: "Small plane"

Pros: "The crew were attentive."
Cons: "There was no entertainment. The boarding should start from back to front."

Cons: "Crowded, upcomfortable seats. Food for sale on plane all contains wheat, except potato chips. Other airline have a much broader selection of food."

Pros: "Nice plane, lost of overhead space Friendly staff"
Cons: "Was a few minutes late"

Pros: "Friendly crew"
Cons: "Couldn't use WiFi to watch Netflix or YouTube so our 2 year old would be entertained"

Cons: "Canceled flight. Moved us to another flight IN ANOTHER CITY. Changed our second reschedule flight gate from one end of the airport to the other. NONE of the walkways worked. Total unorganized mess - this airline is run like idiots are running it! Very challenging as I have CHF."

Pros: "Clean boarding area."
Cons: "American airline agent who checked us in at the curb side asked for the money. Will not use curb side check-in."

Cons: "The fact that my original seats were not given. The other issue was that Alaska wasn’t my airline but American was. They didn’t even tell me until I got to the gate, moved over to another and then got transferred over to my gate."

Cons: "Not enough food to feed all passengers and the service was very slow."

Pros: "We had our passes available on our iPhone to assist the boarding process. Very enjoyable trip with the crew and we plan to fly AA again in the future."
Cons: "NA"

Cons: "At the beginning it wasn't clear the flight was operated by AA, but it is a failure of the British Airlines broker who sold the tickets. We almost missed the flight"

Pros: "Despite the boarding process, the on-flight crew was nice. The seats were comfortable. Also, I like the in-plane sockets and entertainment screens."
Cons: "When preparing to board, the two clerks at the gate were very rude. I had a carry-on suitcase, a laptop bag, and a small camera bag. They wouldn't let me board, claiming that my camera bag was a third item that I couldn't have. They then tried to force me to check the suitcase which i explained that I did not want to do, before giving me the chance to place the camera bag in the suitcase (which it fit just fine). They were not understanding or friendly and really made me question my decision of flying with American Airlines."

Pros: "The staff was nice and friendly"

Pros: "Have not travelled AA in a long time due to my disappointed but today's flight changed my opinion. Was impressed with every thing except that 1 cookie and a cup of water. Not a deterrent though"

Pros: "not much they gave us snacks"
Cons: "how long i had to wait"

Pros: "The seats new"
Cons: "Had to pay for upgrade in order to get a seat. The seat didn't even have extra legroom. Did not get early boardingveitger and I'm even a an advantage cc program holder!!"

Pros: "People was nice"

Pros: "appreciated having enough room for my knees not to hit the seat in front of me"

Pros: "Great entertainment my second leg with personal TVs and great selection of movies and games. Also got great exit row seating for no additional price!"

Pros: "plenty of leg room. very little turbulence. fight staff was very professional. staff was very responsive to assist me in finding my passport which I had left on the plane after I had left the plane and gotten to my connecting flight."
Cons: "I wasn't pleased with the snacks. I recommend changing to different snack options; perhaps fruit snacks or nuts."

Pros: "Flight was on time. Landed early."
Cons: "old plane. first class sat in front of me was broken and kept reclining into me"

Pros: "Just getting off the plane"
Cons: "Almost everything was nightmare minus the ticket counter people*"

Cons: "Delayed 2 hours. Weather, I get it but...when on the ground, we all baked..no Ac in the plane ...and an awful landing..thought we were going to crash.."

Pros: "Nothing"
Cons: "Delayed over 6 hours for a two hour flight. The only compensation provided was to offer a cup of water. Sad"

"Less over zealous woke flight attendants. Never again ! I felt more like a prisoner than a passenger."

Pros: "The crew was great and the first class experience was what I expected"
Cons: "The plane was late, there were no boarding group lanes set up at the gate so even though I had first class seats and priority boarding I had to make my way through a large group of people in an unorganized fashion to get on the plane."

"If you plan to fly United and want to watch a movie, plan to bring both types of headsets. ( 1 for smart phones, 1 old school headset). My flight going required the old school headset, except the seat I was in had a broken port and since subtitles were not available, I had to watch my movie without sound(fun!). On the way back, United offered the United app where you can access movies from your smart phone, except I didn’t bring smart head phones. Since I watched a silent movie going, how much worse could it get? Well, it got worse since no movie would even load. The crew explained that we were traveling over water and that was the reason, but I tried on and off for the whole flight and the movie never loaded so that reason sounds like bullshit."

Pros: "Non combatants."
Cons: "Coke"

Cons: "Screaming babies who’s parents let’s the run around, people listening to movies without head phones"

Pros: "crew were great."

Pros: "United Airline is lying to its guests. United advertise they will be middle seat between pesengers and we board a packed flight today. United is irresponsible and putting pessengers at risk of covid-19 exposure! This is unacceptable. False advertising - people paid for social distance on the plane bit encounter the opposite !!"
Cons: "United Airline need to be HONEST! United broke my trust. United need to update its message online and be honest - that they only care about profit during this pandemic!!"

Cons: "Check in problems with precheck. There seems to be a consistent issue with seeing our precheck on our boarding pass. This has happened twice. Otherwise good overall. Time to fix the problem"

Cons: "Pitch very small."

Cons: "Another airport would be better, no extra charges for bags would be even better!"

Pros: "Nothing"
Cons: "What a rip off airline trying to nickel and dime you every chance they can. You think you got a value until they add in extra money every chance they can. $13 to pick your seat. Tight fitting seats. They don't allow a carry on bag when you book economy and you have to pay for your carry on. Etc."

Pros: "Clean, comfortable, wonderful crew, even got an appearance from Santa (we flew week before Christmas) which our 3ywar old loved"

Pros: "We arrived on time despite leaving 45 minutes late"
Cons: "LAX now buses people to the planes. We stood on the bus for 45 minutes and then drove for 10 minutes on an active taxi way. The crew for united just does not seem motivated anymore on any flight. Even in first class we were offered water only 2 on a 5 hour flight. The crew just sat in the front and looked at their phones. The food made me sick for two days - so it is better to just not eat it and bring your own. It is sad as I united used to be a great airline and now they just seem to focus on what new fee they can charge."

Pros: "Not much"
Cons: "Cabin AirConditioning fault. Air bridge fault all delayed flights from Fort Lauderdale to San Antonio"

Cons: "The inbound flight was so poor and with mounting delays we lost trust in United. We gave up our first class tickets for last minute southwest"

Cons: "No food on a 7 hour flight?? That comes close to torture in my book. Crossing a huge ocean = food you don't have to pay for, in my book."

Pros: "Everybody was wonderful. All the staff were friendly and the flight was great."
Cons: "I volunteered to gate check my instruments (which I NEVER do because it’s not my hobby, it’s my livelihood). When I did, I made very clear that I’ll ONLY do it if it’s handed to me at the gate when I arrive. It CANNOT go into baggage claim because it’s 2 $3000, left handed, vintage Paul McCartney basses packed in one bag. The gentleman assured me that I’d have it handed to me upon arrival. It isn’t designed to go through the rough handling of people I’ve never met or trusted. So I got to Denver and waited at the gate until someone told me, “oh no that’s gonna be down in baggage claim” Needless to say, I’m scared to death and I don’t even know where $6000 worth of instruments of mine, is right now. I wish people would communicate when they promise things."

Pros: "The crew was friendly, and the flight time was an hour shorter than scheduled. But those are silver linings to real problems I encountered."
Cons: "This flight was actually from Denver to Kona. There was 1.5 hour delay due to mechanical issue with plane, so we had to switch gates and planes. That wasn't so bad. What made it bad was an extra 45 minute delay because apparently maintenance forgot to sign off on the new plane. Also, the space below the seat for my feet and carry-on was unacceptable. All the aisle seats like mine had only half the space of the window seats for their feet. If you're in an aisle seat on that plane, it's impossible to fit anything but the size of a small purse under the seat in front of you. And the middle seat fares only a bit better. Finally, with 7 hours of flight time plus about an hour waiting to depart from gate on plane, the crew ignorantly decided to hand out the Hawaii form to fill out within 2 minutes of preparing to land. Many people didn't have time to fill out the form before being required to put tray tables up. Fortunately, these forms aren't as serious as going thru customs, but it's stupid to pass out the forms that late into the flight expecting people to complete them."

Cons: "no aisle seat"

Cons: "Had to pay for Direct TV."

Pros: "Friendly crew. Crew was very positive and helpful despite the delay."
Cons: "Flight was delayed 2.5 hr. To use the entertainment you have to download an app, but in order to download the app you have to pay for wifi."

Pros: "The entertainment selection was great!! The crew was great!"
Cons: "It was SO hot on plane, I was miserable the whole flight. It started out with a delay on the tarmac due to the air conditioning not working. We had to wait for maintenance to fix that. That wasn’t a big deal to me. We didn’t have a connecting flight to catch, so we were understanding....things happen. The problem for me began when HOT air was blowing on my legs the WHOLE flight. I was miserable! They only had pizza for purchase which did NOT sound appetizing in that heat. It was a terribly long flight and I was so happy to land and get off!!"

Pros: "Smooth sailing, the crew was so friendly and flight were all on time. They had really good movies on board which made time fly faster and"
Cons: "Nothen bad to say."

Pros: "The boarding was fast and easy. The crew were friendly and accommodating. The entertainment was bring your own phone, tablet or computer to watch movies over wifi. We could not access our United account so we could not watch the movies, which was lame for a 5 hour flight. The food was also unpleasant as usual. You'd think a multimillion dollar airline could afford to feed people more than drinks and a cookie. What happened to the hospitality of the industry? If you came to my house for 5 hours and I gave you one cookie and a beverage maybe two you would think I was rude or down right cheap."
Cons: "The crew were wonderful. My husband was on a business trip and I was able to sit with him. The staff didn't wake me up and they were generous with the sodas."

Pros: "Nice service"
Cons: "Plug by me didn't work"

Pros: "Nothing really stands out as exceptional"
Cons: "The snack mix... that was absolutely disgusting. It was an Asian-style snack mix and I was just hoping for something like pretzels, or peanuts. Not a ball of wasabi"

Pros: "Boarding, friendly staff"
Cons: "One of our tv's didnt work on the flight. All flights should have free movies. Flying into Florida we were able to enjoy a movie but on the flight back home everything (even a regular tv channel) had to be purchased."

Pros: "Excellent food service, fast ground crew and comfortable seats. On return we were diverted due to weather but Customer Service kept everyone informed and was on top of everything."

Pros: "Professionalisam, friendliness and smiles of United stewards."
Cons: "We weren't accommodated when asked to be seated next to each other."

Cons: "Seat wouldn't recline and I was having a broken leg in a cast I had to keep straight"

Pros: "Safe landing in windy conditions."
Cons: "Air-con failure delayed departure. No complimentary food or OH. Poor legroom. Nothing"

Pros: "Nothing at all literaly"
Cons: "Walked in with 45 mins to spare my girlfriend took JetBlue we got there at the same time they put my girlfriend on united put me on a flight a hour later on stand by I didn't know what this meant I don't fly often come to find out the man at the front basically just screwed me they tell me there are no more seats I need to go on a flight that was originally for 5 but delayed to 6 obviously now I am upset I am admittedly easing my voice who wouldn't to speak to a manager a man tells me to come down or he is getting security and I will be removed I say once more I want a manger he gets security THEN GET THIS THAT WAS THE MANAGER LOL who just did not want to help because he is lazy and dosent like his job then when 6 30 finally rolls around the temperature in the plane had to be on 80 at the end of my flight my shorts were soaked in sweat DONOT EVER FLY UNITES EVER"

Pros: "Would never fly this airline again felt like a number / a sardine in a can"
Cons: "Staff was awful and acted as if they were just going through the motions and didn't listen to me"

Pros: "I didn't like anything"
Cons: "They say I miss check in by 1min. There was no more flights to NY. I told them to connect me to Bradley in Connecticut, they say no they can only get me flights on. My original destination. In which they don't have any. They send me all the way to Newark. So i had to find my way to NY then to CT. The TSA officers that work at this airline are awful. Overall experience was horrible. I would give it zero stars if I can."

Pros: "Timely boarding"
Cons: "Turbulence"

Pros: "The people that work for the company are good, professional...But: No leg room if over 6'; Everything extra $--water, $45 for a CARRY ON! $59.00 membership to save $9.00 off your bag; can you do the math? YELLOW advertising is just to make you hungry--but no food!"
Cons: "Everything."

Cons: "Ran out of the food that i wanted... settled with something that wasn't great."

Cons: "I was in Group 5, and by the time boarding was complete with group 2, there was no more room in the overhead bins for carry on luggage. This meant that Groups 3-5 needed to gate check carry on bags and then pick them up in the Baggage Claim at ORD. This added unnecessary time to the end of my journey. I'll look around at other airlines before I fly United again. Jet Blue, on the other hand (from ORD to FLL) was great!!"

Pros: "Asked why is there no leg room to even move your legs or drink a glass of water without hitting the person next to you . Response you can upgrade for 50$ be semi cramped. I'm not a big guy 511 180 this was the worst I have ever flown . If you where lucky to fall asleep the attendants would hit you with cart. Not once not twice but 4 times ."

Cons: "We have been members of Star Alliance for over 20 years with millions of miles in the book, and though I have avoid flying with the US companies of the Alliance, we too United round trip to Miami via Fort Lauderdale, flying down I was surprised that with the short flight the in flight entertainment was not free? We paid extra for extra leg room and exit seats, though what was left was given away free, which felt a bit unfair for those who paid in advance extra? Most traumatic was on the return trip, at the gate as we were removed from our prepaid seats, due to the fact that the ground crew checking us in asked us abruptly weather we could assist in the case of emergency, I replied, "Yes", but my partner was confused and did not understood the question nor the context as to what or why she was being asked! As I tried to explained that she was German and that the question had confused her and didn't primped reply, the crew stope us from boarding the flight, and demanded that our seats be changed for someone who could understand English! We explained that we both understood and spoke English perfectly well... But no one was going to reason with us and quickly removed us from our seats and had us put into the back sectioned which was without extralegal room and proceeded to give our seat out to another couple who volunteered... Without charging extra... It was appalling their behavior and unreasonable gestures towards their customers and at that a Gold member of the Alliance. We will no longer book flights with United no matter what comes, even if we have to fly around the world to get there pay triple etc. It felt a hint of racism and with the state of things, I do hope others take heed in consideration of flying with this airline. Thank you"

Pros: "crew, takeoff, landing and flight were good on each flight. no complaints there."
Cons: "from COS to FLL: first flight was late taking off. connecting flight was on time. this is a bad combination. i was literally seconds from missing my connecting flight, and that was after sprinting from one terminal to another. captain on the first flight announced that takeoff was delayed because they were waiting for flight charts to finish downloading. really? WELL THEN GET THERE 20 MINUTES EARLIER AND BE PREPARED TO LEAVE *ON TIME* SO THAT PASSENGERS DON'T MISS (OR NEARLY MISS) THEIR CONNECTIONS!!!"

Pros: "Late, very late. Kept saying 20 minutes, just 20 more minutes. It was over an hour and a half late. Poor communication. Lost my luggage and blamed it on bahamas air even though it got stuck in houston."

Pros: "Please do a better job of keeping your customers informed about cancellations of flights in the event of a storm or emergency..."
Cons: "No one try to reach out to me let me know my flight was canceled I had to find that out on the day I was supposed to travel"

Pros: "Nothing to like"
Cons: "On Friday I was unable to fly to Fort Lauderdale Florida due to airport close due to hurricane. United Airlines refused to refund my money even them knowing there was no way I was able to use the ticket because I never made it to Florida. Airline companies are bunch of thiefs."

Pros: "The crew was very courteous and I lost my boarding pass and I was so worried but when I got off my first flight there was a rep for united at the gate who told me how to get a new one it was awesome"

Pros: "I like the prompt service at the receiving end."
Cons: "That everything needed to be hurry up when there was plenty of time to do what needed to be done. I was given a ticket for some one else together with mine. ..."

Pros: "Friendly stewardesses, and decent leg room"
Cons: "Terrible experience with my baggage and your company's customer service, or lack thereof of."

Pros: "United flight fine but only one TSA person working and one security line open for hundreds of passengers. Many including myself ready to miss our flights. Poor coordination between airport, number of flights scheduled and AirPort personal working."

Pros: "Nothing."
Cons: "My seat was randomly switched from my first selection and I got a horrible seat and was unable to regain my original seat selection. Very uncomfortable seating. The staff was nice, but not overly friendly."

Cons: "A caramel waffle is definitely better than salted pretzel sticks but the airline should at least offer chips or cookies."