Find Deals on Flights from Fort Lauderdale to Panama City Tocumen Intl (FLL - PTY)

Always opt for big front seat on flight longer than one hour. Crew was extemely nice and accommodating.

Nothing to report here.

Everything was fine

Help with completing customs forms. Perhaps a card in the seat pocket.

nice new appearing lane

Food was fair, but at least there was a meal.

Nothing

Being a frequent flyer as usual i arrived to the airport 3 hours prior to the flight, checknin was fine and i went to the gate. Everything runnyng smooth until boarding time when we were told there would be a 30 min delay due to maintenance, after this the horror story begins. Another 30 min, then 30 more, another hour and finally the flight was cancelled. At the gate we where informed the company would take ys to a hotel and provide vouchers for food we should go back to the check in to retrieve our baggage, take vouchers, be redirected to hotel to go to the flight in the next day. Arriving at the check in there was nobody to organize a line properly and people started to form different lines. Copa crew looked totally lost, showing no experience or training to deal with the situation. Long story short, there was no hotels available in miami so they sent us to palm beach. I received the information that i would take a shuttle to the hitel and then the same shuttle would take us to miami at 3:30 to catch the flight in the morning. Asked the driver about the time and they told us there was jo reservation for the shuttle to takenus to the airport. Tried to vall the company and nobody answered. Arrived at the hotel starving and there was no food because it was midnight (i arrived at the airport 2pm) finally some passenger found out the van would be at the hotel at 2:30am to pick us up to the airport. Finally i went to the airport and here i am now hoping i can get to my destination. Never felt so disrespected and never seen so poor service from a company. I've flown copa in other oportunities and it was ok but if something goes wrong with your flight expect the worse.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Airport

Nothing worth mentioning.

Their food makes you feel punished for flying economy

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

It was early, my bags made it

The crew wasnt very acommodating; i asked if the plane was full at checkin to buy an upgrade they told me it was; when on the plane there were only 3 passengers in first class the rest was empty

jose ramirez muy mala atencion la persona que me atendio no me dejo ni explicar que hubo un accidente y eso retraso mi llegada al aeropuerto ademas venia de 1.30 horas de distancia . no me dio ninguna solucion me dijo que fuera a otra aerolinea y comprara otro pasaje y eso fue lo que tuve que hacer comprar un pasaje que me costo una cantidad de dinero le quiero comentar uno compra unpasaje de trabajo no es para perderlo y no viajar por que no quiere y asi como a uno lo dejan esperando en muchas oportunidades de igual manera tambien deben tener primero un poco de educacion y escuchar al cliente y si no pueden dar solucion llamar a un supoerior y no sentirce superior

Kindness and comfortable

Check in very slow, not enough agents. It was an international flight so I understand that there are extra steps that must be taken. I was in line way too long, and when finally checked in was advised to run to the gate where I waited 30 minutes to board. One slow down in my checking in was that I was one way on Copa, and was returning on United. All I had for the United flight was a 6 digit code. That upset the agents and resulted in conferences between all the agents. Looking at my passport, looking at me, looking at 6 letters. Lots of head shaking but finally letting me check in.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.