It was comfortable he loves it but when it come to luggage process.forget it.which is the most important for us.
That's not right,this is my first time purchase this ticket for my father.its not going to happened again believe me.i regreted it that I didn't get American airlines which I normally get I was just trying spirit ,trust me it was the worst experience ever.
I bought the plan ticket thing the seating was included only to find out I paid for the ticket but not the seats. I had to pay to sit going and coming even though I have a ticket. I had to pay for a carry-on to go and come back when other airlines give it for free. I had to check in everything by myself or I would have to pay. If I knew I would have to pay for everything individually I would have fly with a different airline. I use Spirit to save money only to end up paying more money.
Our plane had mechanical problems at a previous destination which caused a chain reaction of delays. We were supposed to depart at 11:59pm. We departed closer to 3am and arrived 3 and a half hours late. As I result I missed an appointment costing me $75. This is our second JetBlue flight this weekend, both of which had major delays and greatly hampered our trip.
Nothing. I didn't get to fly. The first leg of my flight was cancelled and I could not get rebooked until 4 days later, so I cancelled it. The gate agents were nice, but unable to help me with rescheduling.
Phone service was poor when looking to reschedule flights. They couldn't understand my situation- that it didn't matter to me how I got to my destination, just that I got there on the same day. I talked to two people but neither understood after repeated attempts.
The attendants at the check-in desk were great. The helped resolve all issues from passport information to overweight luggage. I wouldn't have made my flight if not for them
There were 3 different flights to my trip. The first flight I was served a small bag of cheeze its and a Coke. I had two flight changes with only one hour to get to the next terminal check-in and start loading. No time to eat. That one small bag of cheeze its had to last me for 20+ hours travel time. It was all I was served. Wish I'd received a little more info on my booking info that would have warned me to pack my own lunch
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