Daily cleaning, installation of cabin HEPA filters on flights from Fort Wayne to Central America
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 7h 06m
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Scores according to KAYAK customer reviews
Pros: "Everything went very smoothly."
Cons: "I wasn't able to connect my ipad to the free wifi for any of my four flights."
Pros: "The space between passangers and the steps the crew took to ensure our safety."
Cons: "Nothing it was a perfect flight."
Pros: "On time, service was good"
Cons: "Food, I can't understand why the main course has such a poor taste and looks like it was eaten before."
Cons: "Delayed, seat didn’t recline"
Pros: "Maria in Winnipeg tried to find me decent connections. She did book me into a hotel in Boston as I missed connection 3 times!!!!"
Cons: "Flights that arrive and leave on time. How can one plan a trip if flights are continually cancelled or delayed. Very frustrating and a very unhappy customer."
Pros: "Crew was nice"
Cons: "Couldn’t hear boarding announcements. Lots of boarding confusion"
Pros: "This is a super aircraft with many amenities. The flight was smooth for the most part. Loved the movie and the classical music. The crew seemed to work well with each other and was very friendly."
Cons: "It would be nice to have an enforced carry on rule as people bring multiple large bags on and tie up the storage space."
Pros: "The crew was totally understanding with the huge delay."
Cons: "The communication from Delta on the delay."
Pros: "The two stewardesses were awesome helping me to reschedule possible connecting flight due to leaving mdt 2 hours late"
Cons: "The gate agents were extremely slow causing the flight to pull from the gate 28 minutes late. The capitan of the plane needs a course on how to be polite to an upset customer"
Pros: "Great crew."
Cons: "Seats could be better. But the delays in deicing the plane could have been handled better."
Pros: "Plane was nice and clean. Staff attendants were great & respectful."
Cons: "Very late and boarded too long before leaving the gate."
Pros: "Flight attendants"
Pros: "Very attractive staff in flight"
Cons: "Having to unpack and repack when carry on bags are checked in waiting hall"
Pros: "Boarding was quick and prices were fair"
Cons: "I sat next to a creepy intoxicated man during my flight and I was not helped out. When I first sat down he was speaking to me and trying to hit on me but I showed that I wasn’t interested. I didn’t even have to sit down to smell the alcohol on him. During the flight he tried to place his head on my shoulder and tried to get close to me. I was too worried to call for an attendant because he was intoxicated but when the attendants would come and offer us food I tried to make it clearly visible that I was anxious and uncomfortable and NOTHING. To make it worse they continued to serve him alcohol!!"
Pros: "Very kind staff, no complaints about my guitar and even helped carry it to a closet (thanks sooooo much), nice veggie meal, everything was on time."
Cons: "Pretty rough turbulence, but that wasn’t their fault of course."
Pros: "Liked the food, the crew were cheerful and helpful. Service was great."
Cons: "KLM staff at the AMS airport were not helpful. She insisted that our luggage weigh exactly 23kg. At 23.7, she had us go back to take things out with only 45 minutes to boarding. She was rude and unprofessional. Taking off and landing was a little rough. Entertainment on the plane was limited and a little outdated."
Cons: "Everything. Flight got delayed, luggage was sent before i boarded the plane. Terrible service of Delta. Never again using Delta or going to Atlanta. Wasted two days already from my vacation..."
Pros: "Cheese plate"
Cons: "TheyCharge me $25 for my bag and I’m at Delta sky Miles older plus the American Express platinum card holder it’s supposed to not be charged"
Cons: "Crew did not offer me/ another passenger the complimentary drink/ snack. And made a face when I asked for a drink later."
Cons: "No food"
Cons: "It was a 1.5 hour late leaving San Diego (6am flight), one of three bathrooms out, no coffee or tea (wtf?), we circled Atlanta for an hour, ran out of gas, landed in Pensacola, no information, missed the flight to DC ... And it's not even noon"
Pros: "Courteous and professional staff"
Cons: "price could be cheaper"
Pros: "Timely, organized, polite staff and pilots. Delta gets 5 stars all around."
Cons: "WiFi wasn’t working but we were informed so not really a negative just an observation."
Pros: "No entertainment and no food other than snacks."
Pros: "Overall experience was great, landing, crew, snacks, movie selections it all was great"
Pros: "Was given a seat with more leg room in a exit row because the extra volunteers."
Pros: "Comfort Plus allowed us to board early, useful USB ports."
Pros: "My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated"
Cons: "My original flight was canceled"
Pros: "Although the flight was delayed, when it was time to board and take off, this was extremely efficient."
Cons: "Delayed flight. However, I know this sometimes out ot the airlines control."
Pros: "Fabulous fight. Attentive staff and I love the free entertainment tv’s."
Pros: "Nothing worst flight I've ever had."
Cons: "Everything Delta was so poor quality!!! The flight attendants were not helpful."
Pros: "4 hour flight. Non-eventful except slight turbulence. Good to be home! Thank you!"
Pros: "Space in seats was better than most airlines"
Cons: "That they charge for bags. It is now an industry standard, nevertheless, it's a way of stealing to customers. Airlines shouldn't charge for bags"
Pros: "We finally got home"
Pros: "Checking bags at the gate and picking them up at the gate on arrival"
Pros: "We'd paid extra for main cabin so hot to choose seats and got in flight entertainment.. Staff were friendly."
Cons: "No free wifi."
Pros: "The seats were very comfortable. The snacks and sandwich were good. The staff was very friendly, helpful and nice."
Cons: "We were unable to connect to the airplane WiFi, so we couldn't enjoy the onboard entertainment. The plane was not as clean as we would like it to be. There was old food under my seat."
Pros: "Polite and thoughtful crew took care of our needs. Beverage service came through at least twice. Crew persevered through difficulties with the in-flight entertainment system and finally got it to work for us. :)"
Pros: "we got there"
Cons: "not much to like. a 55 minute delay from a small airport to the hub is going to cause you to miss your connection. Sure enough I missed my flight home and got to spend 41/2 hours in Detroit. They said it was a weather delay. But folks getting off the plane said it was a crew problem."
Pros: "Great flight attendant!"
Cons: "Everything was fine"
Cons: "delayed 2+ hours due to runway maintenance. You'd think those things would be better planned..."
Pros: "The crew was nice. It was a pretty smooth flight."
Cons: "The entertainment system didn't work. Very long flight to not have entertainment. No plugs for personal devices. It looked like an older plane."
Pros: "Great entertainment, good food, nice staff."
Cons: "You have to pay for the ckecked baggage ($25 per piece) and the airfare was not cheap."
Pros: "The crew, as always, were fantastic."
Cons: "Being delayed for hours because of bad weather 5 days ago is unfathomable. Delta needs to fix the IT scheduling issues causing the frequent delays."
Pros: "Boarding was quick"
Cons: "Wi-go didn't really work- crew was unpleasant. We upgraded to first class we were never offered a drink. One of the flight attendants keep using the restrokm"
Pros: "It's hard for me to write this review as the first 4.5 hour leg was incredible. Staff was very friendly and did a great job. Otherwise, the equipment was old and dated. Good thing it's only an hour-ish flight."
Cons: "Old plane, hard seats designed for humans less than 3 years old."
Pros: "Flight, plane, and crew were great."
Cons: "MEX customs was a nightmare."
Pros: "Flight was late, lost my conection and gave me a flight for next day"
Pros: "Premium feeling to the flight"
Cons: "We flu at 12m. They gived us a mini sándwich and a coke"
Pros: "Nothing in particular"
Cons: "A more organized boarding process"
Pros: "Crew was good, food was good."
Cons: "The entertainment, I saw the Wifi stuff when I bought the ticket, but there was no internet connection there. Besides, no movies, no screen... boring."
Cons: "Be in time, over 1 hr delayed."
Cons: "Over booked"
Pros: "Well the crew was very kind and helpful and approachable. This is good even though one might not need anything other than the usual but the seemed very friendly"
Cons: "The change of gates and not updated in the chart soon enough so one would go to assigned gate just to realized it has been changed."
Pros: "Great service and comfort"
Pros: "Nice new 787. Acceptable business class seats (not the best, but OK lie-more-or-less-flat). Better for sleep than seating IMHO."
Cons: "General condition of cabin and amenities are below par for business class long haul. Food is acceptable but not more. Service is just abominable. No attention to the client, no respect. Have a chronic med condition and was brutalized by the crew. Really awful people."
Pros: "Luggage was found that was good"
Cons: "Horrible day nobody here to guide you or help you and then charge you an arm and a leg."
Pros: "Flight on time, all personal was very helpful and kind"
Cons: "No choices for breakfast and the one served on first class not so great."
Pros: "Ease in ticketing."
Cons: "The hardest part was the long layover. I didn’t dress warmly enough, so I had to keep moving!"
Pros: "Servicio. Puntualidad."
Cons: "Todo bien"
Pros: "Food, entertainment, leg room much better than any US airline. Crew is smart and efficient."
Cons: "Rough Landing"
Pros: "Vuelo acorde con el horario establecido"
Cons: "Regular atención del personal en el aeropuerto"
Pros: "I liked how the crew came up and gave us drinks or food without us asking"
Cons: "Space was to small and dirty and the screen didn’t work"
Cons: "Crew standing in the back talking to each other with their backs on us"
Pros: "The staff at check-in were wonderful."
Cons: "The upgrade to first class was $150 and definitely not worth it. I was disappointed in the experience and would not recommend. I was traveling with my mother to Mexico to celebrate her 60th birthday and was very excited to upgrade to kick off the celebration. We were offered a glass of water or orange juice after boarding; and when we requested a celebratory glass of champagne, we were denied. As in all other airlines first class participants are served anything they desire while the economy passengers board. It wasn’t until an hour into our flight that we were offered something again. At one point, I turned around and noticed that the first several rows of economy class already had their meals. Before first class. This is not something I would expect. I only fly economy class and was beyond excited to experience the first class amenities, only to feel extremely disappointed in the service by AeroMexico. At this time, I would like to request a refund on the upgrade."
Pros: "Close for connecting and had lots of staff to get you there on time."
Cons: "Food mediocre"
Pros: "Boarding time, entertainment, personnel."
Cons: "Losing connection flight and wait almost 11 hours overnight for next flight."
Pros: "Dreamliner, fast boarding."
Cons: "Few food for such a long flight. Don’t manage kid bothering other passengers."
Pros: "The in flight meal was just what we needed and they got us to San Jose safe and sound. No complaints!"
Pros: "Ontime and pleasant"
Pros: "It was a direct flight."
Cons: "The delay when departing, and the attention of the flight attendants. Also very limited kind of beverages."
Pros: "Got my tickets. Good entertainment, snacks."
Cons: "Being late to board, depart. Checked bag not sent to final destination but had to be handled by me at connecting flight."
Pros: "La comodidad la amabilidad de las personas."
Cons: "La comida"
Pros: "Nothing. We’re not there yet"
Cons: "Everything. AM customer service is beyond horrible and unhelpful."
Pros: "5 stars to the supervisor Octavio"
Cons: "The rest of the Team do not know what customer service is"
Pros: "Entertainment, I really enjoyed the movies!!!! My luggage was shipped without any delay"
Cons: "My seat!!! Even when I am short, I wasn't comfortable at all!!! I have problems with my knees, they got worse"
Pros: "It was great! Great people,great food, entertainment,blankets, pillows,music, great view in the eye."
Cons: "The airplane look like it was from the 90's there were broken part of the airplane that were hold by tape - I am so surprised that Aeromexico has lower it services"
Pros: "staff was decent."
Cons: "no usb plugs, no head phone jacks for movie, no wifi. very crowded tight seating almost unbearable."
Pros: "The snack - such as it is - is certainly a step above what I get when I fly the same route on United. Also the entertainment system is much better, and free! Cabin staff are friendly and efficient. The seating is about the same as on every other airline. I was in steerage for the Mexico City - San Jose leg. A lady was seated in my window seat when I boarded, and seemed surprised when I insisted on reclaiming my seat (She had the middle seat). In contrast to Mexico City, the San Jose airport is a model of efficiency. Immigration is rapid, luggage comes out on the carousel in good time, and best of all there is a duty free shop right in the luggage claim area, so it is unnecessary to buy liquor ahead of time."
Cons: "Mexico City is a terrible airport to have to pass through. Everyone has to go through Immigration (similar to US airports in that regard) even if just in transit. However, they have few officers there, and almost half of the available booths weren't even manned. The result was chaos, with the immigration hall filled with grouchy travellers, and other travellers stuck in aircraft waiting to disembark. Expect to be stuck in Immigration for a minimum of an hour after landing; maybe plan on 1 1/2 hours just to get through Immigration and Customs. And if you are making a connection, whatever you do don't go through the sliding doors on the other side of Customs - I made that mistake once! I speak Spanish, so the following comments are not coloured by language difficulties ... Security staff are unfriendly. While there is supposed to be free wifi in the departure lounge, I couldn't figure out how to use it. A gate agent told me there wasn't any free wifi, all the time standing beside a sign that said there was. I was also singled out for a spot check of my hand luggage right in the jetway. The unfriendly lady doing that search so disarranged my stuff that I couldn't find my Kindle when I got on the plane, so was without my planned reading material."
Pros: "Friendly crew and smooth flight."
Cons: "Flight left over an hour late, very simple tasteless food with little choices of beer that was not cold."
Cons: "Los aviones son viejos, el sistema de entrada a México es muy desorganizado y tardas mas de dos horas para pasar por el proceso, si estas con conexión necesitas una escala de 3 hs como mínimo. Si bien esto no depende de Aeromexico no hacen nada para agilizar el paso de la gente que tiene una conexión."
Cons: "2 many cancelations. 3 cancelations. 10 houra trip ends on 34 hours trip"
Pros: "Everything. Everybody very helpful"
Pros: "Staff cortesy"
Cons: "The airplane was really old"
Pros: "Un pequeño retraso a la salía de México, sin mayores inconvenientes"
Pros: "I was impressed and very happy the flight was early. I had low expectations with Aeromexico because in the past every flight I took with you was delayed or late."
Pros: "Flight was on time. Nice to have snacks and drinks for such a short flight. Smooth take off and landing."
Pros: "All the airplane attendants were super helpful and friendly. And the complementary food and drinks were s delicious and refreshing, which is surprising for an airplane company."
Cons: "The only reason why I didn't give it 5 stars was because in Mexico City due to the Mexican government we had to transfer our bags manually. Nothing due to Aeromexico's doing."
Pros: "Great selection of movies to watch"
Cons: "The crew seemed to be in a bad mood that night. One of the flight attendants hit my elbow as he was speeding through the aisle, causing me to knock over my drink. He didn't apologize or try to help. The other one"
Cons: "The cabin was to cold 🥶"
Pros: "amazing crew"
Cons: "No pre flight service in first class even though we sat at the gate for an extra 30 minutes."
Pros: "Crew was nice and comfort was okay."
Cons: "There was no internet most of the flight it only worked for the first 20-30 minutes of the flight then they tried resetting it but it didn’t work for the rest of the flight."
Pros: "Flight was on time. Good movie selection."
Cons: "Crew ran out of toilet paper in one bathroom with over an hour left on the flight. It seemed like they just didn’t care to replace it and said they were out-either way, not a good look. Plus tiny screens and tiny seats."
Cons: "boarding delay, we must arrived at 13:48hrs, but our flight return to miami due to problems in navigation, we have to await at airport and arrived at Guatemala at 18:30hrs."
Pros: "The crew was friendly. The airline brought out some snacks for the passengers after an hour or so."
Cons: "There was a mechanical failure. We all had to deplane. The flight was delayed longer than the travel time to the destination."
Pros: "Comfortable seating"
Cons: "There was a delay on the departure"
Pros: "No. they put me in the middle of aisle seat. It is hard for me to get up for use the bath room."
Cons: "I am an old man also I have a bladder problem. They should assign my seat by the aisle so I can get up when I want to use the bath room. Also they are a lot of empty seats."
Pros: "On time"
Cons: "I pre ordered a vegan meal. American Airlines feed me salad and fruit. Not exactly inspiring or sustaining."
Pros: "Crew was professional."
Cons: "AA is rated next to last in being on time. It shows. Seats were uncomfortable. At least the interactive screen in the seat back worked well, and was informative."
Cons: "the crew was snobby and rude. no communication with finnair and british airways for a special meal. not child friendly"
Pros: "In flight entertainment and food were great"
Cons: "Wish seats were comfier and more legroom"
Cons: "Food was payable so should not even be a criteria here We had to collect our luggage coming from portugal to check them in Again in Miami. Really a burden. After 20 hours flying this was really annoying. Again Iberia saving money at the cost of clients"
Pros: "Everything in order and on time."
Cons: "Delayed more than once missed connecting flight and didn’t put me up in a hotel for the night"
Pros: "On time boarding. However we had about an hour departure delay due to de-ice of the plane due to ice storm which just started but I am not complaining about that. I would rather the plane was completely safe for departure."
Cons: "We have to gate check roller bags due to size of plane. Also, little or no knee room. My knees were pressed into the seat back in front of me."
Pros: "777 plane was awesome in first class."
Pros: "seating assignment"
Cons: "wish the crews were more pleasant. some were pretty rude to some passengers"
Pros: "AA staff in Guatemala are great, everything else about AA is bellow any other airline, definitely the worst airline."
Cons: "AA is the worst airline in everything, but worst of all is the AA staff attitude in Miami airport, AA staff in Guatemala are great."
Pros: "Nothing, American Airlines is the worst major airline now."
Cons: "The staff in Miami Airport is really bad, worst attitude I have seen, old planes, not comfortable, definetly the worst major airline now."
Pros: "I like the ease of boarding and the offer of complimentary check-in if the bags. I assume it was because the flight was fully booked. Overall I was pleased."
Cons: "The entertainment could be better during the flight. I also don’t remember being offered any snacks during the flights either."
Pros: "Right on time."
Cons: "I wish more food"
Pros: "Easy and smooth flight."
Pros: "Crew were pleasant Arrived safely"
Cons: "Seats are way too cramped especially for my broad shoulders. Beverage service was minimal"
Cons: "American Airlines has to be the worst airline I’ve ever traveled with. They canceled both of my flights and scheduled me for flights the next day each time. Customer service pretty poor. I opted to take a train instead. They didn’t reimburse me either. Awful"
Cons: "Itinerary did not mention the British ran through AA. It Mede me confused. Back and force between two check in desk."
Pros: "The crew was excelent ! Very efficient"
Pros: "Great crew and on time"
Cons: "Arrival G14; Departure H18 with only 35 minute layover, a really loooong walk at speed. Need tunnel from G to H or moving walkways or a "train.""
Cons: "No screens in each seat."
Pros: "The fly departed on time"
Pros: "We're hustling and hard working."
Cons: "Having to fly from Hawaii back to lax to fly to Australia."
Cons: "Crew not that friendly towards everyone."
Pros: "This particular trip everything went as well as can be expected. I was upgraded to first on both legs, always a bonus. Crew was friendly and efficient. FYI, this was not AA crew and equipment, was the regional sub. But still, all good."
Cons: "I don't care for the shuttle from the main terminal to the remote. It's crowded and uncomfortable, even for a few minutes."
Pros: "The boarding has become much clearer and efficient since the new system is deployed (instead of calling each level, you just see the boarding group no.)"
Cons: "The seat is cramped to its maximum. Leg room is no longer a thing. Entertainment system is lacking... sigh..."
Pros: "The meals were excellent -- well timed distribution of food throughout the flight. Attentive staff. Good choices for meals and beverages. I liked the fact that we got ice cream halfway through the flight also, that's not a very common thing! Entertainment system was very good -- lots of choices of things to watch/listen to! I was pleased to find that there were movies available that had been very recently released that I had been wanting to see!"
Cons: "Comfort was okay, my seat was on the end of a row with three seats (aisle side) and immediately behind me was a row with only two seats. Without fail, the flight attendants bumped their carts into my chair EVERY time they passed. If I had been trying to sleep, this would be much more of a disturbance to me. Seeing as I was just watching movies and enjoying the food, it wasn't that much of an issue. However, I think it would be easy for the flight attendants to just take a second longer to try to navigate around the chair and not bump it every time. Little things like that go a long way, especially on a long flight."
Pros: "The TVs/back of the chairs were great because they could shut off completely so there was no screen glare when you want to sleep, the headphone jack worked with good sound quality, and there was a decent movie selection. Staff was courteous and the food was fine."
Cons: "This flight itself was great overall. No complaints. The only thing I didn't like was that I'd wanted to book a return direct flight on American Airlines as well, but the price skyrocketed from a few hundred to over $2200, which is just outrageous, so I booked TAP Portugal instead. My friend paid under $600 round trip and it boggles the mind that the same flights shot up to over $2k... It's not realistic to expect customers to stay loyal to an airline that prices them out."
Pros: "The plane was really nice."
Cons: "The food was not good."
Pros: "Flight was delayed and hour and they lost out baggage. Did not have clothes for 2 days"
Pros: "Got us on the flight and in the air fast."
Cons: "They had plane issues and then the flight was delayed and then they changed our gates."
Pros: "Like I said before the crews were on time. The seats were comfortable and big enough. Everyone on the crew were very nice and made sure we were informed of procedures."
Cons: "There is nothing I can say negative."
Pros: "Small seats, no consideration for disabled travelers. Pretzels suck. One 30 min tv show on 2.5 hour flight. No bathroom for handicap. Cheap airfare is the only reason I fly American. One attendant asked me, with attitude, if I was going to get off the plane...before realizing I can't physically walk. Her face turned white as a ghost when she realized what she had said and how she had said it."
Cons: "See above"
Cons: "The 5 hour delay"
Pros: "Crew was nice, drinks"
Cons: "Ended up landing in Oklahoma, no hotel available even with the voucher, no food in airport,"
Cons: "AA cancelled my 5 am flight at midnight. I will not book with them in the future."
Pros: "Updated A319 on the route."
Pros: "I was very impressed with the ease of check in and the very professional staff. One woman in particular stands out, she went out of her way to make sure everyone was satisfied. She even remembered my name after meeting me only once, and the flight was fully booked. I really liked the monitors at every seat and the choices of free in flight movies."
Cons: "My only complaint is that American Airlines has the very uncomfortable seats."
Pros: "I liked that you continue to work on things to get me there but it did not happen."
Cons: "I expected that since I had been delayed by your plane not being ready and having mechanical problems that I would be put on first standby. There were eight people that got on and two of us that did not. After a long day with over three hours of delays and then another four hours of standby I was exhausted."
Cons: "Sorry the direct FWA - PHL flights are scheduled to be discontinued later this summer!"
Cons: "@ last minute My flights changed from Ind-Dev-Spokane to Ind-SFC-Spokane. We were offered free WiFi on flight but it wasn’t true."
Pros: "We didn’t crash"
Cons: "Everything. No charging no entertainment food was awful. Few was meh. But you sure got your money didn’t you"
Pros: "On time clean comfortable flight"
Pros: "Our flight got in a bit early"
Cons: "We sat in the plane for 30 minutes after landing waiting for the gate to clear."
Pros: "Crew was excellent seat was as usual"
Cons: "Something to Fill your tome a little more"
Pros: "Nothing in particular."
Cons: "We took 2 United flights today... Both were delayed. Really annoyed by it. We took some other flights using AA and Delta, and both were on time. United failed horribly at it."
Cons: "Bigger seats"
Pros: "Easy check in and boarding, friendly crew, comfortable seating."
Cons: "No suggestions."
Pros: "The crew, the speed (we arrived early), the boarding."
Cons: "My baggage was left in Houston"
Pros: "Not much honestly"
Cons: "In flight entertainment system is outdated without many good movies. Screaming children and the flight attendants did nothing about them. We boarded very late and I was afraid that I would miss the flight due to UA making us sit on the tarmac forever."
Pros: "Good. Thank You united airlines.!! Excellent 10.00"
Pros: "On time"
Cons: "Space a little cramped.for spmepne 6'3""
Cons: "The bathroom gets messed ( wet paper towels on floor) by irresponsible passengers, stays yucky ."
Cons: "The unfriendly crew"
Pros: "The arrive time was excellent. Courtesy and smile faces of the Crew in Business Class"
Cons: "The boarding process was ugly, in disorder and it is a big lie you have with your business class ticket the priority option. The food was very poor. I had to avoid continue eating because I felt the food was not fresh."
Cons: "Food choice was awful. Ended up eating just a salad"
Cons: "It’s not their fault but the flight was delayed."
Pros: "Unusual flight in that it was not full, so could really stretch out and sleep, even in economy! Forgot to book seats in advance but gate attendant gave us very nice seats Wonderful crew"
Pros: "Nothing, absolutely nothing."
Cons: "The flight attendants were pretty much what I've come to expect on U.S. airlines--overweight, older, and sloppy in appearance. One of them looked like she had rolled out of bed ten minutes before arriving at the gate. It was the complete antithesis to the flight attendants on Hong Kong Airlines. Ah, for the good old days of air travel. Before the plane ever took off it was announced the the entertainment system on the seat back ahead of those in comfort seats was not working and wouldn't be for the duration of the flight. Having paid an additional $239 for the comfort seat in the hopes of making a 16-hour flight go by a bit faster, this was unconscionable. The food was far inferior to Hong Kong Airlines. In short, it was the trip from hell."
Cons: "They don’t care about their passengers one bit"
Pros: "The service at the automated counter was very good"
Cons: "Personal entertainment did not work. Most first and business class airlines have a screen to see the movies."
Cons: "Everything. Staff is overweight and rude. Bump into in isles, and treat people differentpy"
Cons: "As common as this might be, I think 4 hours delay is the worst advertising for an airline. I completely understand things can happen but, what would happen if I show up 4 hours late? will you be ok with that. We gotta be fair. I think passengers deserve a compensation for this"
Cons: "I called about changing my travel dates to later dates and they wanted $200, each direction, to change them. That's more than it cost to buy the later tickets, outright. In other words, the message from United is: "How about we keep your money *and* we fly someone else in your seat (because we overbook)?". Okay... how about I never fly on your airline, again."
Pros: "tsa pre"
Cons: "The plane was late, I request wheal chair for my mother because she can't see for one eye no more and only 30% can see on her good eye and in Houston she was lost inside the aeroport because no one take care of my mother , yes lost for almost two hours, very very disappoint , I always book thru Kayak and never complaint, this time very disappointed , Glad my mother is okay"
Cons: "My flight was overbooked could fly out until the next day"
Cons: "Booked on flight next day but much less convenient than original direct flight."
Cons: "They charge de luggage, didnt gave anything to eat, the luggage in orlando came like 2 hours late. The flight back from Houston was cancelled with no reason, they overbooked the flight.. and worst of all the only offer us a $10 disccount in a cheap hotel.. no food nothing"
Pros: "This reflects first leg flight from San Fran to Chicago."
Cons: "Cramped and uncomfortable"
Pros: "That the plane got me back to the US."
Cons: "Flight crew should learn how to smile. In general, not even vaguely friendly. Food was the absolute worse I have eaten in many, many years ( I have millions of miles of air travel). Seats old and hard and extremely close together."
Cons: "i paid to upgrade to economy plus, and was seated in the busiest door traffic area near the bathroom next to an obese man whose body literally melted over into my seat. it was the red eye and i slept only 5 minutes! also the flight attendant kept storming by back and forth for the entire flight, which made it absolutely impossible to fall asleep."
Pros: "Awesome Illy coffee and stroopwaffel cookie for my flight to Guatemala for my first medical mission trip on a snowy cold morning was a welcome snack. It was so much better than the snack mix or nut packs that you usually get."
Cons: "The plane wasn't very clean. And I might have liked another option besides a weird trail mix for a snack."
Cons: "My bag didn't came with came, it was a direct flying. The air conditioned was too cold"
Pros: "Didn't crash"
Cons: "Booked two seats at same time and they weren't by one another. Plane was not full so asked ticket counter if they find two seats together but did not want last row because seats don't recline. Clerk said those were only seats together so she she said she'd move us to exit row (still separate middle seats). However, seats were not actually exit row and they did not recline. So we simply got moved to separate middle seats in a different, a row that didn't recline."
Pros: "I traveled on a weekend during which I experienced numerous flight cancellations and was stuck for a couple of days on two separate nights. I flew United and American that weekend. United Airlines staff was the most empathic and apologetic to.me, even though they had no control over the weather. I didn't expect any accommodations for all of the changes...just a little understanding...and that's what they gave to me. I did let AA know how disappointed I was in them just for their lack of compassion. Thanks"
Cons: "3 hour delay, water didn't work in bathroom so there was no washing my hands, bathroom old and dirty, seats old, mismatched and dirty. Essentially a terrible flight."
Cons: "The flight was cancelled 3 times before 9am..... me like me any passengers arrived really really early to FWA & they cancelled flight because of mechanical issues. Which is fine but the airline had no backup plan.... meanwhile planes just leaving out of FWA & all we kept getting was updates on a cancelled fligyt AGAIN.... now im in a cab traveling 2 1/2 hours to IND to hopefully get on a flight to EWR.... but honestly I am lacking confidence it will happen"
Pros: "The crew was friendly and helpful. The flight arrived early."
Pros: "Convenient, seamless boarding process. Arrived early"
Cons: "Middle seats are pretty cramped on 737"
Pros: "That I survived."
Cons: "30 min delay because of a.c. and still was not fixed"
Cons: "Small seat One bathrokm"
Pros: "The service was good"
Pros: "Staff was nice and attentive"
Cons: "Flight was delayed"
Airlines flying from Fort Wayne to Central America have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Fort Wayne to Central America
Masks required on board, masks provided on flights from Fort Wayne to Central America
Social distancing seating
Middle seats unavailable to book on flights from Fort Wayne to Central America
Testing for antibodies, testing for symptoms for flights from Fort Wayne to Central America
Waiving of change fees. Search flexible flights from Fort Wayne to Central America