Daily cleaning, installation of cabin HEPA filters on flights from Foz do Iguaçu
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "All flights take off on time and arrived on time."
Pros: "extremely gracious crew. very clean plane. courtesy necessaire pack."
Cons: "more recent movies options"
Pros: "For business class tickets this was the worst food and boarding I’ve experienced. United airlines are horrible."
Pros: "sidefini landig, merci."
Cons: "The food"
Pros: "Crew was good but seat very tide for big people. Many close to me not well distributed."
Pros: "Flight left on time."
Pros: "They have the friendliest crew I have ever seen in an airline. Specially if you have flown with American Airlines who has the rudest crew I have ever seen."
Cons: "Definitely the food. Pretty tasteless and unappealing"
Pros: "Polite and friendly crew. Comfortable seats, new plane."
Cons: "Definitely the food could be better. It was tasteless."
Cons: "Very narrow seats"
Pros: "Friendly crew. Spoke some English for the most part."
Cons: "Only food for purchase"
Pros: "The crew were very friendly and attentive. Most of them spoke English and Spanish in addition to Portuguese."
Cons: "The snacks could have been healthier and the bathroom could have been cleaner."
Pros: "My seat 28H didn't recline"
Cons: "Tv Service working Priority bording in bus but last to Get into the plane"
Pros: "Crews worked hard to please under built in circumstances (cramped seating etc)"
Cons: "For post landing gateholds it would help to say why waiting and say something about how long the wait might be."
Pros: "Uau!! Azul! Amazing!! Every single staff I met treated with so much professionalism!! Thank you! First time flying with Azul!! I had heard raving reviews fr9m my parents and now I know why!"
Pros: "Azule Airlines incorrectly charged me 60 Rais for my first bag of 23 kg. When I showed them documentation of my connecting flights, they reversed the charges."
Cons: "Check in using the online system was impossible, even with helpdesk staff assistance."
Pros: "Kiwi never paid the airline and I had to buy another ticket and they never REFUND ME"
Cons: "I will never use this service again"
Pros: "Azul service was good as usual. Plane was on time arrival. No complaints"
Pros: "CLEAN EFFICIENT"
Cons: "BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!"
Pros: "Quality of the flight was similar to the first one, very good. Consistency. Good!"
Pros: "Very smooth. I slept like a baby, haha"
Cons: "Nothing bad."
Cons: "O sistema de entretenimento não estava funcionando e eu não tinha conhecimento do AzulPlay. O voo é longo e é vendido como tendo Sky a bordo, mas não tem. Havia recebido 3 e-mails da Azul nos dias anteriores a viagem e em nenhum o Azul Play foi citado."
Pros: "friendly staff."
Cons: "3hour delay. terrible seats with no front pockets! worst landing i've ever experienced in 25yrs of flying. wouldn't fly Azul again unless I have no choice."
Pros: "screens didn't work on flight"
Pros: "Crew was very friendly."
Cons: "Organization for embarking was a little messy."
Pros: "Crew was very helpful"
Cons: "Air conditioning in my seat was broken and my blood pressure went down"
Cons: "Azul had a mechanical problem with the plane. It took them 6h to fix it. They made us wait for 6h which made mmost of the people lose their connection flight but azul voided to help anyone! Said that they couldnt be responsible if you lost your connection because My connection flight wasnt with them! I had the worse6h of waiting and trying to have someone helping me. All of Azul’s staff are incompetent laZy workers!"
Pros: "Azui's customer service is simply the BEST. That's the most awesome airline EVER."
Cons: "All was just PERFECT."
Pros: "Attentive service, new equipment. Very similar to flying JetBlue in its early years in the US."
Cons: "Azul app only available in Portuguese. Online check-in was difficult-- upgrades, seat selection, or any change that requires a fee not possible online for domestic or international flights if you are not a Brazilian citizen"
Pros: "space for legs."
Pros: "Friendly crew"
Cons: "Despite buying a seat with extra room, it's really complicated for you to open your laptop and get some work done during a 10h flight. Also, during boarding, one of the employees removed me from my seat "because I didn't pay extra", although I was showing her the purchase receipt, she insisted that that was not my seat."
Pros: "All on time"
Pros: "Easy, polite, helpful. First flight with them was in winter 2012. Representatives went out of their way to make sure we didn't miss our connecting flight. Recent experiences just as good, including call center in USA."
Cons: "Free inflight entertainment limited."
Cons: "Food options could be a bit healthier"
Pros: "Friendly, and kind service starting from registration and up to desimbarkation."
Cons: "Announcement should be given on English as well!"
Pros: "Gate management, boarding, flight time and amenities were all superb. Their snacks really are as good as advertised."
Pros: "Comfortable flight!"
Pros: "I spoke w someone who adjust my seat to be with my son"
Cons: "No communication between the boarding people and the crew about the changing with our seats creating an uncomfortable situation."
Pros: "Efficient, on time service with a professional friendly staff."
Cons: "No dislikes."
Pros: "Everything was just right"
Cons: "That none of the announcements were made in any other language other than Portuguese, in which I'm not fluent"
Cons: "They cancelled our flight"
Cons: "My flight was delayed due to maintenance and I had to pay again a connecting flight from fortladerdale."
Cons: "very little time to catch connecting flights . waiting room in florianopolis very crowded."
Pros: "The crew"
Cons: "It was excellent for me"
Pros: "Free flight change."
Cons: "Meal selection was average."
Pros: "Can you guys call me at 661) 573-5194"
Pros: "Flights were on time"
Cons: "One little cookie for snack is nothing. Planes are old. Seats are uncomfortable. The movies app doesn’t work very well and it requires subtitles available for non English speakers"
Pros: "The food"
Cons: "The spaces"
Pros: "The crew was very friendly! The seat was great!"
Pros: "Crew was great!"
Pros: "Smooth flight, arrived a bit early"
Cons: "There was one crew member who was VERY rude to me at the end of the flight"
Pros: "Left on time"
Pros: "Service is better . Has improve a lot"
Pros: "I LIKE EVERYTHING ON THE FLIGHT"
Pros: "It was my first time flying with LATAM and I loved it! The planes are amazing, such a great taste for everything. Delicious food! Everyone was so nice and helpful! Very attentive and polite. Definitely will be looking forward to travel with then again!"
Pros: "It was on time"
Cons: "The boarding was too crowd"
Cons: "It was on time, not like other LATAM flights within the country!! Comfortable reclining seats, good entertainment and meals"
Cons: "Food too sweet (waffles and yogurt ) diaper changer is too small and tight like for new borns only"
Pros: "The crew worked non stop, with smiles and courtesy. The landing was great."
Cons: "The seats are small and too close together. I sat behind a woman who reclined her seat into my face the entire flight. I could not put my tray down to eat. Very uncomfortable."
Pros: "Better leg room than previous flight Food and drinks were very good"
Cons: "We and everyone else froze on the flight. Even with full jackets and the blanket, we froze. The last 2 flights on LAN, the sound/headphone system barely worked. You could barely hear any of the movies, and the music channels didn't work at all"
Cons: "Taste of new menu"
Pros: "Staff none"
Pros: "Comfortable seats and plenty of space. Very nice flight attendants. Decent food that we didn't have to pay extra for and free movies, tv or games."
Pros: "It was comfy"
Cons: "When I got to Miami, I wasn't assisted to the next gate"
Pros: "the seat is roomer than United airline and American Airline. the crew is much younger than other airplane company. the food and service are good too."
Cons: "Flight has been delayed for over 12 hrs. I still haven't left LIM :("
Pros: "A crew member did her best to resolve my problem"
Cons: "My seats designation were changed several times."
Pros: "Large amounts of movies to choose from."
Cons: "NO LEG ROOM! The worst!"
Pros: "Good short"
Cons: "Better sandwich"
Pros: "My movie screen did not work. Those are not my stars on this survey."
Pros: "The plane was comfortable."
Cons: "The crew boarding the passengers did not seem to know what they were doing. I waited in line for over 30 minutes, which at 1 am in the morning was tough. I had my boarding pass reviewed by 3 different attendants. They did a cursory inspection of my backpack by opening 2 of the 15 pockets."
Pros: "The crew and in-flight entertainment."
Cons: "Coming from the cuisine of Peru, I expected the food in coach to at least not taste like rubber and have some variety. A ham and cheese pastry for dinner didn't quite cut it. At least they offer free wine and beer."
Cons: "Everything. We never made it to the last flight because they cancelled our flight home, stranding us (myself, husband and 2 small children) in Ecuador. I have traveled extensively for almost 20 years and have NEVER dealt with such a terrible company with such shady employees. It was unbelievable and we aren't the only ones. Just take a peek at their social media accounts. They don't allow reviews anymore but there is a community of people who have been stranded in South America by LATAM and the link is easily found. They seem to have a ploy to try and get people to buy extra tickets. Seriously a scam. Stay away!"
Pros: "The LATAM entertainment offering for planes without screens was very cool."
Cons: "The plane was older and a little rickety. The gate was unknown until very close to the flight."
Pros: "Glad to have the pillow and blanket. Plane was clean and new. Really appreciate the luggage bins now allow standing up in the middle seat."
Cons: "Food was not as good as other LAN flights I've been on. No fruit in the fruit high season."
Cons: "They said , the are not responsable for my personal items, this is not acceptable"
Pros: "They gave me and exit row."
Cons: "Turbulence, but that wasn't their fault."
Pros: "Crew really stood out as exceptional. Friendly responsive and kind."
Pros: "The newer planes with full video made travelling nice"
Cons: "Legroom was a little tight"
Cons: "When buying a flight price and the airline on which I fly are the two most important factors.... LAN transferred my flight to AVIANCA and the food was terrible and the flight attendants weren't very friendly in general. The experience was not very enjoyable"
Pros: "Got to see the Lima airport"
Cons: "Even though it was the same exact plane at the same exact flight. All passengers had to get out, go through a security check point, then wait in line to board again. And at boarding all carry-ons were searched by hand, proving that the security check point is useless."
Cons: "After pass security, before we were about to boarding, everyone was all waiting for their turn there were many security stuffs showed up and let entire people open their bags before get on the plane. It end up delayed flight too."
Pros: "I was able to move my seat to a middle seat and got to watch."
Cons: "Too crowded"
Pros: "The crew was very polite, but there was a flight attendant who didn't give my a glass of water that I requested."
Cons: "The food didn´t had flavour, tasted like nothing"
Cons: "American Airline did not announce the change of gate in proper time. LATAM on the other hand was very good and smooth"
Pros: "Direct flight"
Cons: "Delay was a drag and bathrooms were disgusting"
Cons: "I never got to fly !!! I was flying to Rio de Janeiro from USA and my flight got canceled, so I never made it to Rio therefore I wasn’t able to fly to São Paulo . I called you guys and the airline to see what you could do for me . Very bad customer service considering there’s a pandemic. I understand certain flights are non refundable but during the circumstances you could’ve gave a voucher to use later but instead you tried to charge me more money to make changes when I didn’t even know when I was able to fly. To all this I lost my money and my chance to fly later . Never again I will buy anything from Kayak . You just lost a customer!!!"
Cons: "The flight delayed one hour and the air conditioning wasn’t functioning"
Pros: "Good flight! On time! Sit too tight!"
Cons: "It was 1.5h late"
Cons: "Landed 45 min ago (with a 45 min delay) and still no luggage."
Pros: "Nice new plane."
Cons: "Boarding process could be better"
Pros: "O lanche"
Cons: "O lanchinho desta vez não foi Mãe Terra (graças a Deus, pois aquilo é muito ruim), mas só tinha doce (embora bom)."
Cons: "Everything perfect . Marcia was very professional and very helpful person boarding at the gate . Employees like her makes the difference . Tks"
Pros: "Aircraft was comfortable"
Cons: "Checkin crew had very little knowledge of laws and almost avoided my nephew to board the plane even with proper documentation. Flight was delayed more than an hour. Poor communication to explain why"
Pros: "crew was smart. very standard"
Cons: "i had issue getting checked bag from kiosk. had to speak with attendant"
Pros: "Crew was fine. Flight was full. Good leg room. Tight being between fellow passengers."
Cons: "Check in was confusing."
Pros: "On all three flights the crews were excellent. Everything else was fine, it is difficult to praise a 12 hour flight, just bearable."
Pros: "Great comfortable seats."
Pros: "On time"
Pros: "The space between sits in the airplane"
Cons: "The timing"
Pros: "Nothing about the airline Avoid if you can"
Cons: "Their customers service We were runnjngblate due to traffic but arrived with an hour before takeoff and they refused us to enter We had no bags to check in just hand luggage and they refused us to check in as their automatic check in service did not recognise our booking Total rubbish airline"
Cons: "Este vôo tem atrasado sempre."
Pros: "On time, entertainment"
Cons: "More efficient check in. Long wait at gate."
Cons: "More efficient check in. Waiting in line far too long at gate."
Pros: "Quick flight"
Cons: "The boarding procedure is a nightmare. 3 gates positioned right next to each other with no one knowing which line they are in and people shoving to get through to another gate. Very stressful and disorganized"
Pros: "Crew attention"
Cons: "Possibility to do check in online, it’s stupid to say that because I’m a foreigner I can’t do it online"
Pros: "punctual, airline staff were accomodating"
Cons: "nobody speak English"
Cons: "Not remarkable at all. Terrible food."
Pros: "Crew was friendly, helpful, overall awesome. Comfort level was great. Appreciated the few small extras that came with our GOL premium upgrade purchase."
Cons: "Seriously, a sandwich and some indistinguishable "dessert". Honestly, I can't tell you what the 2nd item was on the try, even after trying it. I get that the flight was only 3 hours long, but a sandwich is not dinner. And, it tasted horrible. I took 3 bites and couldn't stomach the rest. It was laughable that they offered wine with it. Had I realized this was the option, I would have brought my own food. My husband, who eats literally everything, couldn't even eat it, and it was a cheese sandwich. How hard is it to make a bad cheese sandwich? Well, apparently, GOL knows how to do it."
Pros: "The crew was polite and helpfull during the flight"
Cons: "The food was tasteless . They lost our bags and never reply when we ask for a compensation"
Pros: "Good landing"
Cons: "Messed up when looking for a seat ..many people from front door n many people from back door"
Cons: "Espaço conforto não merece esse título."
Pros: "The crew was very nice and friendly"
Cons: "The discomfort of the seats!"
Cons: "Was charged 50 for my bag"
Cons: "O tempo que demorou para sair do avião e pegar o ônibus para o local de resgate da bagagem"
Cons: "Extremely uncomfortable seats for such a long flight 10 hrs"
Cons: "The width of the seats were too small."
Pros: "Offered assistance to us, even when we didn't ask. Thanks."
Pros: "Las instalaciones en perfecto estado todo en funcionamiento"
Cons: "Los sobrecargo un poco antipáticos deberían de colocar más aeromozas"
Pros: "Cabinstaff were friendly and professional"
Pros: "Service was great"
Cons: "A little delayed flight :-/"
Cons: "flight was delayed for no explicable reason"
Pros: "In general is fine, but the same price of all the other airlines . I flew 3 hours and no tv! (and no meal) I'd fly Avianca next time: They all have your personal tv and gives you meal even for short flights."
Cons: "It was on time."
Pros: "La tripulación y la atención muy buena. La distancia entre los asientos excelente"
Cons: "Lo que no me gusta es que una aerolínea que vuela entre Brasil y Argentina la tripulación no hable español, eso me parece pésimo"
Cons: "First flight was late so we miss the connection and the second flight is even left earlier knowing than 10 people had to take this flight No entertainment on flight Had to pay for beverage Poor english"
Pros: "Space between seats"
Cons: "Lack of food options"
Pros: "Everything was great."
Pros: "Flight with space"
Pros: "Plane itself was fine, fairly spacious and comfortable."
Cons: "Check in São Paulo was hectic and disorganized and my bag never made it on the flight after I checked it in- was not offered any vouchers or apology. I am left without any luggage in the jungle and will have to cancel my Amazon Jungle tour as I do not have my proper equipment needed."
Pros: "Crew members were helpful"
Cons: "Food was bad and didn't taste fresh. No tea to drink either. Boarding times were usually late but arrival times were as expected. There's no entertainment at all in the planes. No screens, no movies, no nothing."
Airlines flying from Foz do Iguaçu have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Foz do Iguaçu
Masks required on board, masks provided on flights from Foz do Iguaçu
Social distancing seating
Middle seats unavailable to book on flights from Foz do Iguaçu
Testing for antibodies, testing for symptoms for flights from Foz do Iguaçu
Waiving of change fees. Search flexible flights from Foz do Iguaçu