$733 Find Cheap Flights from Frankfurt am Main to Albany

I needed to make changes to my flights. When I called customer service, they assisted me with care professionalism.

Change cabin crew assisting business class. Not taking care, ignoring requests and calls. Never had such an experience in business class.

The flight was delayed so the people from a late connecting flight was able to still make the connection.

Delays from united along with Newark air space caused delays. But an average flight! Unfortunately we come to expect delays from the airlines.

Fast checkin with the self serve terminal, good communication at the boarding gate.

The crew was outstanding. And the food was surprisingly good. The chicken and the pasta dish were both delicious and I was supposed with a pizza twist near Landing. We hit a lot of turbulence and the crew was calm and kind. Loved the TV in screen. Tons of new releases.

The plane’s radio wasn’t working. This delayed the plane for an hour and a half. Then we all broaded and taxied down the runway only to get called back because the radio was still not working. Had to get off the plane and then find another plane making the trip 4 hours delayed. Maybe a different plane should have been chosen sooner?!?!?!

There was no room in overhead bin to place our luggage despite we had tree seats. It means a lot of people had more than 1 carry on bags. When I asked a crew member to help she said that it was not her responsibility.

Ridiculously slow disorganized boarding, ended up 35 min late and people missed connections

The Cree was BEYOND AMAZING. They were, by far, THE BEST CREW I had the pleasure of flying with. They catered to my every need, beyond friendly, and upheld the highest level of professionalism that is of Lufthansa Airlines.