Find cheap flights from Frankfurt Airport to Louisville

Pros: "I like that there are multiple bathrooms onboard."
Cons: "The rows are so narrow between seats that your roll on suitcase will not fit. You have no elbow room in your seat. People who live in England are very rude and would not let those of us seated in front of them to deplane. Too bad there isn’t someway to make people wait their turn."

Cons: "We are a little hard of hearing. It was hard to hear the attendant when giving directions over the intercom. The speech was garbled and directions spoken too fast. I am not referring to the safety speech. Recommend slowing down so that we have more time to process what was spoken."

Pros: "Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent"
Cons: "No. Keep up the good work!"

Cons: "There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline."

Pros: "Karl was amazing! So helpful and sweet!"
Cons: "Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise."

Pros: "crew / cabin staff always seem very friendly and genuine and a willingness to help"

Pros: "I liked the movies"
Cons: "Crew helping everyone be more courteous to people sleeping. Group of guys being loud in the back of the plane while I was trying to sleep"

Pros: "The flight was so delayed I missed my connecting flight to jfk."
Cons: "The flight was so delayed I missed my connecting flight to jfk."

Pros: "Everything except the food"
Cons: "The food is atrocious. Even if I have to pay to upgrade my meal, I would..."

Pros: "Smooth overall. Food mediocre but edible. (More than I could say for other airlnes.) Price also good."
Cons: "Lots of flight schedules changes. Missed connecting flight as a result. No time left to deal with customs and baggage."

Pros: "Fabulous flight, light on passengers, so excellent service given by the crew. Virgin goes the extra mile on service and little perks. 747-400 planes also very comfortable, compared to the Airbus 320,"
Cons: "Nothing. Trip both ways were outstanding."

Pros: "They didn't serve any refreshments or even water"

Pros: "modern comfortable plane, in flight entertainment was good, service was outstanding."
Cons: "food was meh at best, seats in economy are tight and there is no legroom"

Pros: "I loved the in flight entertainment, and there was always so many snacks and drinks available for free!"
Cons: "For boarding, we had to walk a rather far distance due to construction."

Pros: "Movies. Meals. Wine. Freq"

Pros: "Food and snacks!!!!!"

Pros: "Virgin Atlantic offers good service at a reasonable price to/from the US to London. Good food service and unbelieveable number of movies and entertainment to choose from."
Cons: "The seating and leg room in economy classic were inadequate. We felt way too confined in our seats and the leg room was a joke. I am only 6' tall and this was unacceptable. We will try to upgrade for the return trip."

Pros: "Crew was amazing and we got fed so often. The movie choices were good."
Cons: "I wish I could have ordered a drink (pay or otherwise) from the tv in front of me"

Pros: "Loved the food and ambiance"
Cons: "The on air entertainment was surprisingly low quality"

Pros: "Nothing"
Cons: "Arrived 1:10 min begore departure. Customer service reps quoted me with No Show. When asked they have no courtesy to answer. Both the rep over the phone and the rep at the airport were horrible. Did I say I was traveling business class? You could imagine the economy"

Cons: "Staff was not concerned about anything, vague and uncaring..this was my son flying across the Atlantic idiots!! One pissed mom!!!"

Pros: "Cool flight, mainly because it was empty. Good food"
Cons: "Seats weren't that comfortable. Entertainment sucked because the screen functions were terrible, very difficult"

Cons: "Too much food - not enough time to sleep in comfort!"

Pros: "simple easy boarding. Jumbo 747 is always a nice experience."

Pros: "The flight crew from the mel to lax route were excellent. One was especially attentive to my 2 toddlers and gave me a bit of a break, something that has NEVER happened in over 40 flights traveling with children."
Cons: "I think something was broken in our section (mel to lax) as it was uncomfortably hot and the flight crew tried to get it cooler but could not. I’ve never experienced a flight that was too hot, usually the opposite. It was stifling."

Pros: "Even it was a 12-13hrs flight, I had been my best flight ever in a long flight. Virgin really exeeced my expectations."

Pros: "Crew was very nice helpful and attentionate Entertainment had plenty of variety maybe not so many new movies but enough to find one you have not seen or classic you could watch again Food was good"
Cons: "We weighted our hand luggage at the counter and then they ask again during boarding little confusing"

Pros: "Met expectations."
Cons: "Things out of your control - time !!"

Pros: "Crew was professional."
Cons: "Couldn't stretch my right (window side) leg. Display quality was poor."

Pros: "Good entertainment, food and in-flight crew"
Cons: "Because this flight was delayed it was a miracle (involving running til my throat literally bled) that I made my connection. Ground crew could not have been less helpful - even to my friend who they knew was trying to get home to attend a family funeral."

Pros: "Efficient service"
Cons: "Entertainment screens were of poor quality"

Pros: "Safe flight, good crew"
Cons: "Food quality was poor."

Pros: "Australian airports are wonderful."

Pros: "Great direct flight. Quit on the plane. Plenty of time to rest and sleep"
Cons: "Nothing"

Pros: "From check in to landing in London, the gracious, helpful crew impressed us with their attitude and service"
Cons: "Sound didn't work on some of the entertainment choices"

Pros: "Nothing"
Cons: "Crew had poor communication, didn't seem friendly or helpful, no food given for free and no warnings fhat this was the case. Flight was delayed at takeoff And they did not accurately tell us how long the delay was"

Pros: "nothing"
Cons: "this is not an airline, this is a bus company"

Pros: "Plenty of leg room Open area for self-serve snacks and non-alcoholic drinks Food was very good Super friendly attendants"

Pros: "Flight attendants were nice."
Cons: "Was denied the seat with extra legroom that my husband had paid for. One of my suitcases (zipper) opened on the conveyor belt, maybe it was tossed?"

Pros: "Superior comfort, class, and style. The crew was friendly and accommodating, the pilots kept you up to date with flight info and departure/arrival time (and kept the seat belt light off almost the entire trip), the food was delicious and offered throughout, and the entertainment was top notch. Seats were comfortable (we had bulkhead row Space+ and they were worth every cent for the international long haul from LAX-BNE and SYD-LAX) and everyone got a pillow/blanket. We got premium noise-canceling headsets, water, and a little care kit including an eye mask and earplugs and a pen to fill out your travel documents. The overhead bin space was huge and we got two free checked bags of luggage up to 50lbs each (I don't know of that's standard or not, or if it came with Space+ seats). SERIOUSLY the best airline."
Cons: "Absolutely nothing. For a long haul flight, Virgin Australia is TOP NOTCH!"

Pros: "Non stop"
Cons: "Food was not good, they served snacks and did not serve drinks with snacks. Seats were tight"

Pros: "I liked the entertainment system, free adult beverages and boarding process"
Cons: "I don't like that they have you pay extra for picking seats that have no extras. No preboarding. No extra legroom."

Pros: "n/a"
Cons: "Let's see, my connecting flight was delayed. I missed my Sydney flight so they put me ona flight to Brisbane which was actually pretty great. Then, oh then they lose my bag. Two days later I guess is an appropriate time to then put it on the next flight? What? My bag is 20 pounds, smaller than a standard sized Dachshund. And low and behold they said I can spend up to $50 on necessities. Too kind, virgin Australia, too kind."

Cons: "The cabin was extremely dirty, the food was awful."

Pros: "I loved wine and whiskey. Blanket and blindfolds, headphones helped me sleep. Care packet with toothbrush came in handy."
Cons: "The Sears were tight and thin. I felt pushes from behind. I could not recline the seat enough. I didn't get a window seat, which is my favorite."

Pros: "Everything except the seating - far too cramped now"
Cons: "Seating! Seats getting ridiculously tight"

Pros: "Major issue: No information in advance of problems associated with transfer at Heathrow that required going from Terminal 5 to Terminal 3-- requireing a lot of walking, stress, time and security checks."

Pros: "Wasn't overcrowded, the food and service were great"
Cons: "They ran out of beer!"

Pros: "the food was decent"
Cons: "the crew was rude, the bathrooms were not clean"

Pros: "Crew was wonderful"
Cons: "This COVID to be over"

Pros: "On time"
Cons: "Nothing"

Pros: "When my initial flight was delayed significantly, the gate agents went above and beyond to help me get on an earlier flight so I didn't get home too late."

Pros: "Yes, the crew was helpful and patient. The food and drinks were good."
Cons: "Clarity in the PA system could be better. Too much background noise."

Pros: "Everything was amazing"

Pros: "Delta does an overall nice job."
Cons: "Food is OK. Service is friendly though. Comfort + was nice. Bathrooms were not great, smelled, could use a refresh."

Pros: "Empty seats direct into Indy."
Cons: "Rough landing."

Cons: "The Male flight attendant was rather rude"

Pros: "Leaving early and getting home early. Flight was perfect."
Cons: "N/a"

Cons: "Food was ok...cramped space"

Pros: "Entertainment choices were plentiful."
Cons: "The flight attendants were borderline rude. No eye contact, no smile, not helpful when asking a question (overhead compartments were full in my section; I asked what I should do, response: „ I don’t know either“ and walked off. I went to find a spot further up the aisle..."

Pros: "Friendly and Professional Crew"
Cons: "Snacks were a bit boring & no tv’s onboard."

Pros: "Early and middle seat was open!"
Cons: "Coffee tasted like fish. :("

Pros: "Free messaging during flight was REALLY nice!!! Smooth flight, early arrival, good coffee, variety of drinks, entertainment system worked very well and fast."
Cons: "Seat bottom cushion was not comfortable, also I think my seat was broken as any time I leaned forward it returned to upright position. Food was good but need more snack for a long haul flight. Needed more drink offers between meals."

Cons: "Delta always has 1 or maybe 2 people checking everyone in, including the baggage drop. So, EVERYONE has to wait for one person to finish checking in the first class passenger with a thousand needs. Very poor service as is their norm."

Cons: "1,5 hours delay"

Cons: "The seats were in bad condition, I was surprised as Delta usually has well cared for interior and exterior airplanes."

Cons: "Full flight. We weren’t able to chose our seats and were put in middle seats in different rows."

Pros: "Great flight attendants and crew, 30 min early!!"
Cons: "Nothing"

Pros: "Short time and easy on and off boarding."
Cons: "One stewardess was in a mood but otherwise a very pleasant flight."

Cons: "Tv"

Pros: "Close to on time"
Cons: "No peanuts! Why can't they be an option? 4 hour flight and all we get is snacks? pretty cheap!"

Pros: "On time, comfortable, great flight attendants."

Pros: "It was everything you look for on a plane. Friendly crew. Lots of space. Clean. Lots of entertainment. Plenty of space for luggage."
Cons: "I loved it all."

Pros: "Time of the flight"
Cons: "Space in the plane"

Pros: "No food, no entertainment but the crew were nice and the process was painless. Recommended"

Pros: "The plane was really nice, food was good. I had a pleasant time."

Pros: "Flight o time"

Cons: "the older stuardess on my flight from Cancun to Atlanta was very misinformed- told me my carry on wouldn't fit in the over head bin... it did. Told me I had to check my duty free liquor.. I didn't. Told me I couldn't bring all of my liquor in to the US... I could. I just kept saying ok to her just to shut her up, but she ensued with her comments and wrong info as if I don't travel as often as I do. Perhaps she was attempting to be helpful, but it came off as obnoxious and rude especially since she was wrong on every accord. Humbleness and customer service training would do her very good. All other DELTA staff have been great."

Pros: "Left on time, no hassles at boarding. We were in premium economy and seating was comfortable for both of us, not-too-tall people. FA were quite friendly."
Cons: "One bathroom wouldn't flush, which was a problem with limited facilities and a full flight."

Pros: "friendly staff check in was fast food was good"
Cons: "as always not enough room in the seats"

Pros: "On time and helpful"
Cons: "Na"

Pros: "Crew were good, flight on time, free drinks"
Cons: "Nothing"

Pros: "Food was not offered on a short flight, the one star does not mean bad. There was no other option same for entertainment"

Pros: "we got there"
Cons: "not much to like. a 55 minute delay from a small airport to the hub is going to cause you to miss your connection. Sure enough I missed my flight home and got to spend 41/2 hours in Detroit. They said it was a weather delay. But folks getting off the plane said it was a crew problem."

Pros: "Nub"

Pros: "Good seats."

Cons: "I had a problem getting a boarding pass that was a carryforward from a problem that I had had on the flights from the USA to Frankfort 2 weeks earlier. On those flights, I was denied boarding on the flight from Amsterdam to Frankfort because of miscommunication between Delta and KLM. Apparently, the staff who dealt with that problem did not note that the issue had occurred, so it looked like there were "out-of-sequence" segments on my initial flight and I was not allowed to check in electronically. It took several calls to KLM and Delta in Frankfurt to try to resolve the problem and finally it was determined that it could only be resolved at the airport. Other than a very nice KLM representative, the other people I talked to seemed unwilling to engage in helping me and sent me along to someone else. Although the problem was ultimately fixed, this was not a great customer service experience."

Pros: "I make this trip every month. And this crew is the best I had in a while."
Cons: "Nothing"

Pros: "The food has REALLY improved!! GREAT CREW!"

Pros: "Everything else good."
Cons: "N/A"

Pros: "We landed 50 min early!"
Cons: "The aircraft could have been cleaned more thoroughly before boarding."

Pros: "The length of the flight, one of the flight attendants WAS very charming."
Cons: "When I asked for a drink, after having fallen asleep and awoken just as the cart passed me, I was told just one minute, 10 minutes later, a flight attendant came by, they had food, I asked again for some water, was again told in just a minute, took 20 minutes to get water. The earbuds I was given didn't work, my own didn't work, apparently the seat I was in has a connectivity issue, so the sound kept blasting in and out and was horrible. I had to hold the connector in the seat. The food option was non-existant once the cart came to me, the only option was chicken, which was horrible. Overall, I was not impressed with the service or flight ...."

Pros: "Row to myself"

Cons: "Seat(19c) is in a position that due to its design causes it to be bumped into continously throughout the flight... I lost track of the amount of times I got jostled by passengers and crew. May want to rethink the use of that seat. They ran out of food. Had to wait over 30 min on the tarmac before being able to deplane."

Pros: "Plane took off and arrived on time"
Cons: "Seats are terrible with not enough leg room. My knees were pushed up into the seat ahead with no room to reposition or move."

Pros: "Not much to like."
Cons: "Customer service not friendly, seats are not very good, no food or entertainment on a 3.5 hour flight. United just transports you from A to B for a high price."

Pros: "FA"
Cons: "seats were crowded"

Pros: "I had a confirmed first class seat when I left Daytona I had row 20 when I got to Atlanta"
Cons: "They couldn't figure it il out in Daytona"

Cons: "For some reason , we we did not have seat until the day we left, they ended up placing us in the back. Not that I mind sitting in the back, it was just a scary thought that we didn't have assigned seat when I bought the tickets- I remember picking my seat"

Pros: "I liked how generous they were with food and drinks"
Cons: "Free WiFi could have made the flight a lot better"

Pros: "Very nice airplane and pleasant crew"

Pros: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Cons: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Cons: "Boarding was crazy. Could not everyone in the gate area."

Cons: "Time"

Cons: "Don’t be late"

Pros: "Very friendly crew and on time with no problems."

Cons: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Pros: "No delay and nice staff"

Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"

Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."

Cons: "Boarding was very slow."

Pros: "The flight crew was so friendly and the food was really good."

Pros: "Nothing!"
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Pros: "Nice aircraft"
Cons: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Pros: "Just the cabin crew being nice"
Cons: "Punctuality KLM is always late"

Pros: "quick/efficient boarding - good staff - good food - easy flight !"
Cons: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Cons: "Long haul flight made pleasant by KLM"

Cons: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Pros: "Quick flight"

Pros: "The flight arrived a few minutes early."
Cons: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Pros: "The service"
Cons: "The food."

Pros: "Good comfortable seat with extra leg room. Pleasant crew."

Pros: "Nice crew pilot food and beverage"
Cons: "No wifi"

Pros: "The crew was efficient. Flight left on time. Food and wine served."
Cons: "No entertainment."

Pros: "Crew was great, very nice"
Cons: "Not enough legroom"

Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."

Cons: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Cons: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Pros: "Left ontime and service was excellent."

Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Pros: "Overall everything was ok."
Cons: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Pros: "Absolutely nothing!"
Cons: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Pros: "Lovely staff, good food, great movies."

Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Pros: "The food and the punctuality"
Cons: "The technology in interteiment is not touch screen"

Pros: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Cons: "Not much to comment on here."

Pros: "staff was fine"
Cons: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Pros: "Very little if any."
Cons: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Cons: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Cons: "Terrible service in flight and customer service wise .. app functionality was below"

Pros: "Easy airport business"

Pros: "The cabin crew were fantastic and funny"
Cons: "Tiny seats"

Pros: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Cons: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Cons: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Pros: "Clean plane , good crew ,"
Cons: "they didn't load my baggage from flight 1 to 2"

Pros: "The crew was perfect"
Cons: "No wi fi on the plane."

Pros: "The rest area"
Cons: "The airport was cold and it should be warmer"

Pros: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Cons: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Pros: "Crew was attentive. Timings were spot on."
Cons: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."

Pros: "Crew was ok and servicial"
Cons: "Food and reception at door of boarding"

Pros: "Crew was solicitous."
Cons: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."

Pros: "Crew was very friendly. Food was excellent"

Pros: "Good food and crew"
Cons: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Pros: "The airplane"
Cons: "Nothing"

Cons: "Better in flight entertainment"

Pros: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Pros: "Very little"
Cons: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"

Pros: "Crew was very nice and the food was excellent"

Pros: "Food was ok."
Cons: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Pros: "The staff were very helpful and professional."
Cons: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Cons: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Pros: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Cons: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Pros: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Cons: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."

Cons: "I didn’t have time to make it through customs. Missed my flight"

Pros: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Cons: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."

Pros: "Nothing"
Cons: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Pros: "Enjoyed my food, especially tasty for airplan fare!"
Cons: "Not enough leg room"

Pros: "Food, service, comfort"

Cons: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."

Cons: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."

Pros: "Everything!"

Pros: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Pros: "The noise-canceling headset is good."
Cons: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Pros: "Arriving safely."
Cons: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."

Pros: "Standard on most parts with pleasant staff"
Cons: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Pros: "Easy, fast, comfortable, no hassles"

Pros: "I didn’t actually liked the entertainment"
Cons: "I just didn’t enjoy the entrainment."

Pros: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Cons: "no complaints"

Pros: "Nothing particular"
Cons: "Nothing particular"

Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."

Cons: "Some toilet facilities out of order and some slow service"

Pros: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Cons: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"

Pros: "Friendly people on board"
Cons: "Crew was not very responsive. It would take over 45 minutes for them to respond to a customer call. Plane landed and we were kept on runway for 1.15 hours and crew only checked in with us twice during that time. People were panicking regarding missing their connections"

Pros: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"

Pros: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Cons: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"

Pros: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."

Pros: "leg space in plane"

Pros: "The flight attendant was very nice to me. TV was very good. space was enough ."
Cons: "We had to pay for wi fi."

Pros: "The flight crew and flights itself were great."
Cons: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."

Pros: "The food was good"
Cons: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."

Pros: "food was good, leg room was decent for economy"
Cons: "didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve."

Pros: "Disorganised and slow"
Cons: "Couldn't organise a booze up in brewery. Baggage offload took forever"

Cons: "I paid extra for the seat but it was very cramped."

Pros: "Seats were small."
Cons: "The boarding process was inefficient and long. The seats don’t recline and very little leg room."

Pros: "Yes"
Cons: "Nothing except the airport"

Pros: "Nothing"
Cons: "Flight was late, boarding was archaic, seat pitch in for economy was tighter than I am accustomed, Could not purchase foo or drink because cash was not accepted & my credit cards were denied for offline purchase. No snacks or drink machines in boarding waiting area. Crew looked uninterested"

Pros: "Nothing"
Cons: "The plane, the arrival time and the service"

Cons: "Not even a free water/soda was offered, need to purchase everything."

Pros: "Crew on British air very nice"

Pros: "crew was lovely"
Cons: "older plane - air conditioning was dripping on one of our seats"

Pros: "BA crews are always great. Also excellent that they don’t have those annoying M&S menus on LCY flights. I don’t object to paying, but it just slows everything down."

Pros: "Crew was friendly, courteous and very helpful. On time arrival despite a late departure."
Cons: "As a new user of the app I expected information to flow more fluidly. Gate changes were not communicated through the app unlike several other airline apps I use. My biggest complaint, if you will, is the requirements to pay for anything one wants on the plane. A soda, water, bag of crisps/chips, all for purchase. For the cost of the airline ticket, even our "no checked bag" ticket, you could at least afford to give passengers a can of soft drink or a water and inexpensive bag of pretzels or crisps. Seat was basically comfortable, not great but comfortable. Departed late but arrived on time"

Pros: "Nothing"
Cons: "Always late always charge for water that’s sad"

Pros: "Left a bit late, but not the airlines fault. Crew was friend, plane was ok."
Cons: "Nothing really."

Pros: "Level of information"

Cons: "Everything was good"

Pros: "Fast security and passport control at both ends, Home in 30 mins after landing"

Pros: "Only good thing was that British Air didn’t crash us"
Cons: "British Air overbooked the flight; I checked in on time but there were no seat assignments left. I went to the gate anyway to try; the gate attendant kept me waiting for a seat so long that the gate closed. He was not nice. His colleague booked me on a different flight to LCY airport (instead of Heathrow). But that different flight got diverted to Manchester. So the fast that BA overbooked cost me an extra 6 hours and $140 to buy a train & tube ticket to get back to Heathrow. The fact that there was not a single smile among the staff, and I had to argue to even get on the second flight, is inexcusable."

Pros: "Plane had to be de-iced which delayed departure time and then wait for landing slot."
Cons: "Heathrow need to build more capacity to reduce emissions and delays."

Cons: "Being charged for everything! Even a coke....really! Couldn't reserve a seat until 24 hrs. without paying extra ."

Cons: "Absolute nightmare dealing with British cancelled flight and then having them rebook me with American, their "partner" company. Spent three hours this morning dealing with these two unprofessional companies and their lack of communication between each other."

Pros: "Made the long flight feel short and very comfortable."
Cons: "It was fine, it’s just a flight."

Pros: "Ease in getting the boarding passes. The people were very kind and understanding and informative."
Cons: "Nothing I didn’t like. For a person that is not a flyer I don’t have any complaints"

Pros: "We left ahead of time"
Cons: "No gate due to early arrival which meant we had to wait for a coach which negated early arrival."

Pros: "Timely and good crew."
Cons: "No jetways in Frankfurt. Had to board using stairs."

Pros: "Seats very tight on BA. Departure late, arrival late - had to run to Terminal 3 to catch plane to Philadelphia."
Cons: "Seats, woman at check in very rude."

Cons: "The passengers on the plane were rude. No consideration for others when departing the plane."

Cons: "Boarding at Frankfurt difficult"

Pros: "On time"
Cons: "Check in counter make difficult: my cary on luggage is standard, they should know it."

Pros: "Nothing"
Cons: "Flight was cancelled less than 12 hours prior to departure. The airlines switched our flight to one that ended at a different airport (where our car was not located). Called the airlines multiple times but only heard a message that they were "busy". British airlines was again unable to help us at the airport. We had to go to American to have them "hack in" and adjust our British airway flight itenerary. I will never fly British airlines again. They couldn't have been less helpful if they tried"

Pros: "Good, friendly cabin crew."
Cons: "Flight was 60 mins late due to ATC issues at LHR and baggage loading problems at FRA. Also bus boarding at FRA on a hot day."

Pros: "Crew was fine. Didn't really do much."
Cons: "No food or beverage served on this 1.5 hour flight unless you paid extra. Not even water. Had to pay extra to select seats. You could wait until the day of the flight and do it for free. I wish I was informed of this before purchasing the non-refundable ticket. BA "customer service" was absolutely no help on this front and merely reiterated their policy. They are NOT a premium carrier and their practices have relegated them to bargain carrier status. I will not fly BA again."

Pros: "Very limited in flight entertainment"
Cons: "There was no food provided, so no need to rate the quality of the food that was not there"

Cons: "We couldn't enter the gate area until about 30 minutes prior. There wasn't anywhere else to wait so eveyrone nded up standing around the gate. Which blocked the hall to the restrooms and ended with a lot of people standing at a store front."

Cons: "Having to take a bus to get to the aeroplane"

Pros: "That Pilot has to bring my buggy"
Cons: "Socking wet buggy Head rest in pices Rubbishy in the pockets Staff confused about checked in bag I purchase on different occasion than ticket, took ages to sort it out"

Pros: "Punctual, relaxing."
Cons: "No free refreshment, not even water."

Cons: "Why can't Germany load planes from concourse ramps instead of busing and so many stairs. Frankfurt airport is so poorly designed and how much of my ticket is for buses and bus drivers, etc."

Pros: "I was able to check in on an earlier flight which helped me to arrive an hour earlier."
Cons: "British Airways do not have access to a gate so always have to take a bus to airplane."

Pros: "was not impressed with this experience in any way. The flight was late because two elderly could not walk the stairs. The train to the terminal was horrible."
Cons: "Everything"

Pros: "The staff were friendly and boarding/ getting off were a breeze. I loved how much space the aircraft had inside."

Pros: "Food good and very attentive and friendly Cabin crew Amanda made the flight a pleasure."

Pros: "Flight left on time and arrived 20 minutes early."
Cons: "N/A"

Cons: "Tight seating was fairly uncomfortable."

Pros: "Friendly helpful airline staff. Plane slightly late leaving but kept up-to-date."
Cons: "Nothing"

Pros: "Wasted nearly 3000$ Worst custmober service never buying ticket throggg you or just fly again They wanted a doctors note I sent it so many phone calls so much money spent on them ended up stuck in London sick without a ticket to return had to purchase a new ticket pay for hotel transport everything"

Pros: "Staff was friendly. Great snacks!"
Cons: "N/A"

Cons: "Delayed 2 hours and no screen on the plane - a long way to catch up with Singapore airlines"

Pros: "Convenience to return to Heathrow with enough time to navigate customs and security and make my connection. Fare price was good"
Cons: "?"

Cons: "Flight was an hour late and the lines for immigration were more than half an hour. Little legroom."

Cons: "Tight seats, not much for entertainment"

Cons: "It takes a long time to clear security/customs in London."