Find Deals on International Flights to Louisville Standiford Field

Service was horrible! I originally had a 3 hour layover before my connecting flight which was delayed several times for various reasons which I know can be uncontrollable at times. Once I landed I only had 10 minutes to make it to my next flight in which I asked one of the flight attendants if I could move to the front of the aircraft to try and catch it and she did not allow me to do so and that they had to offload the plane “front to back.” I have seen multiple other airlines that allowed people trying to get to their next flight front-loaded off the aircraft. Once I found I missed my flight I was told that I would have to wait until midnight to fly to Orlando and then fly to my final destination (Nashville) at 6 am the next morning. I asked the attendant if they were able to provide a hotel or at the very least a meal but that wasn’t the case. I understand that things happen that delay flights but I would think this airline would be able to help their customers any way they can and that definitely was not the case! I will never fly Frontier ever again.

FAST BOARDING. NICE AND COLD FLIGHT.

BAD QUALITY COFFEE.

Nothing

Poor and confusing nternet communication for flight changes, delays and checki-in capibility, prior to flight. Obtaining bording passes. Ticket purchase stated $148.00 price charged sraref $191.00. My frequent flyer account locked and then when I did get help my prior air miles were set back to zero. Upon arrival to Denver faulty equipment delayed disembarking for 25 mins. Excessive bag expenses and seats do not recline,

The flight attendants were amazing!

The male flight attendant was friendly. The boarding personnel were friendly and apologetic for needing to check our carry ons.

seats are so uncomfortable. no space.

Entertainment console was defective

Easy boarding and crew kind of ok.

There is a toilet for the main cabin right behind row 5. The door was constantly banging due to a long flight from Orlando to SFO 5hrs 23 mins. Very old uncomfortable first class seats with very little reclining due to the toilet being so close. Not good!!! No real entertainment unless you brought it with you. If this is the standard of United first class now think I will give it a miss in the future.

Check in at SFO was helpful.

Website not usable, perhaps because flight was booked on Lufthansa. Requirement to scan passport rather than enter passport number prevents being able to complete process. United wouldn't let me get a seat assignment til I was at the airport the day of the flight, inspite of my going to the airport the day before. United wanted me to upgrade and pay them more to get a better seat assignment.

Flight attendants completely unresponsive when overhead space was filled by a lot of backpacks that supposed to go under seats. Also, kept selling alcohol to people who were clearly drunk and were obnoxious and loud the whole trip.

Flights were always on time . Most staff members were friendly. Seats are comfortable. I looove that they allow you a purse and a true carry on .

Movie selection on long flights not impressive .

Paid for gogoinflight, then is had a big error red screen, that said keep trying back in a few minutes. Never worked. Was not happy. Long flight.

The seats in coach were too narrow for comfort...and I'm a medium size.

fast flight

Wi-fi sucks

The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking.

My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have.

Crew was very kind

Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.

Free movies available in-flight

temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)

Extra charges for everything! Asked flight attendants for a cup of water as I was not feeling well and was told I could buy some water. I was also told my carry on was too big when it clearly fit in the container at the check in process.

Short flight and pilot was able to explain delay

Long delay due to many planes in front of us, no offer of water only drinks we have to pay for

Cost of flight

Extra charges for everything! Couldn’t even get a cup of water.

Squished and smelly but good value overall and good crew

There was no rhyme nor reason for who boarded first

Boarding is as usual chaotic

Plane took off and arrived on time

Seats are terrible with not enough leg room. My knees were pushed up into the seat ahead with no room to reposition or move.

Free movies available in flight

Airplane temp never comfortable Airline staff not friendly Wheelchair service terrible

It was a great flight

Didn't get in until 3am

The young ladies who booked hotel after flight was cancelled and worked to get ne on a different flight closer to my interview was great.

3-4 delays. Boarded the flight and then told we did not make the cut off time and pilot could not legally fly!!!!!! The stewards was NOT nice at all. The way she scolded a man for changing seats was embarrassing. I was utterly disgusted. Tgeybdud not explain the sense of urgency needed when boarding. Passengers would have moved faster.

Courteous attendant. Light snack provided were enjoyable.

N/A

How funny was the crew and proficient

Upgrade to economy premium was well worth the extra fee.

Coffee could have been better.

The fact that they re-booked without me having to contact customer service.

The connecting flight was cancelled while boarding was in progress at the start of the journey.

Chocolate ice cream and pot pies

To start, I had paid extra to upgrade to a seat with more leg room only to find I had been reassigned to the back of the plane. This was after I had already done an online check-in for the appropriate seat. Then I was told by the AA agent at the desk that my upgrade was in the system but that it was “fake”. Apparently the money I paid two months before was no good on this flight. I was traveling with my boyfriend and they would not allow us at the same counter because we were not married. After much haggling we were finally able to rectify the situation. Horrible start. Then, once on the plane, the in- flight entertainment system as well as the lights broke right before take off so there was nothing to watch or see for an almost 8 hour flight.

The check in was well staffed and went smoothly and easily. Loved the large movie selection and picture quality.

Marti

Crew was very kind

Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.

The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking.

My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have.

We took off on time and landed early.

This new Basic Economy is really awful. You have to check any carry on and you cannot pick a seat. I’m 6’3” and to be stuck in a window seat with two next to me is painful. There is absolutely no leg room if you’re over 5’10.

Easy boarding and crew kind of ok.

There is a toilet for the main cabin right behind row 5. The door was constantly banging due to a long flight from Orlando to SFO 5hrs 23 mins. Very old uncomfortable first class seats with very little reclining due to the toilet being so close. Not good!!! No real entertainment unless you brought it with you. If this is the standard of United first class now think I will give it a miss in the future.

Delays, delays, delays. Total of 4 hours delayed.

the pilot is a pro

a restroom was shut down by the crew making everybody share one restroom

Chocolate ice cream and pot pies

To start, I had paid extra to upgrade to a seat with more leg room only to find I had been reassigned to the back of the plane. This was after I had already done an online check-in for the appropriate seat. Then I was told by the AA agent at the desk that my upgrade was in the system but that it was “fake”. Apparently the money I paid two months before was no good on this flight. I was traveling with my boyfriend and they would not allow us at the same counter because we were not married. After much haggling we were finally able to rectify the situation. Horrible start. Then, once on the plane, the in- flight entertainment system as well as the lights broke right before take off so there was nothing to watch or see for an almost 8 hour flight.

Our original flight was delayed then cancelled. After assigning to another flight, it was delayed and gate changed about 10 times and was finally cancelled after it was boarded and left gate after 2am due to engine problem. We had to cancel our trip since it was a short trip for a funeral and we had missed it. AA offered no compensation and no apology (not during the whole night of delays and cancels).

Upgrade to economy premium was well worth the extra fee.

Coffee could have been better.

How funny was the crew and proficient

Not much food offered on a long flight.

There was no rhyme nor reason for who boarded first

fast flight

Wi-fi sucks

fast flight

Wi-fi sucks

Will never fly United Airlines!!

Customer Service was terrible!!

Excellent personnel, friendly and efficient.

I was sitting in the boarding area and it was a quiet space, but I didn't hear the boarding announcement. I did get up when I saw that others were but meanwhile still didn't hear continuing announcements. Thank goodness for the excellent boarding sign which noted what zone was boarding.

Courteous attendant. Light snack provided were enjoyable.

N/A

Didn't get in until 3am

Beat up baggage

Delayed, poor info, no snacks, not even water. Lady at gate was rude. And unpleasant. Nobody kept us informed correctly and when we asked we were treated unkindly. Horrible experience with AA. Will avoid

The seats in coach were too narrow for comfort...and I'm a medium size.

No screens in seats or outlets for phones. Old planes. Never again.

Crew was very kind

Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.

There was no rhyme nor reason for who boarded first

Boarding is as usual chaotic

The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking.

My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have.

Everything was okay. No complaints as such.

It took a while for the plane to take off after boarding.m

Entertainment console was defective

the pilot is a pro

a restroom was shut down by the crew making everybody share one restroom

The male flight attendant was friendly. The boarding personnel were friendly and apologetic for needing to check our carry ons.

seats are so uncomfortable. no space.

No screens in seats or outlets for phones. Old planes. Never again.

Great service and on time flight.

Just wish sears would be a bit wider and comfortable. They are not bad but I am sure could be more comfy because I am not skinny.

Flights were always on time . Most staff members were friendly. Seats are comfortable. I looove that they allow you a purse and a true carry on .

Movie selection on long flights not impressive .

Flight left on time. Pilot had a sense of humor.

Entertainment seemed canned

Not much food offered on a long flight.

fast flight

Wi-fi sucks

Boarding is as usual chaotic

The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking.

My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have.

the fact that I could pay for more comfort with an upgrade

When the crew moved a baby, Mom, and Dad to the upgraded seats for free...And the baby cried the entire flight. Not the baby or parents fault...The crew member did take paying upgrades into consideration. I should get my money bac

the pilot is a pro

a restroom was shut down by the crew making everybody share one restroom

Flight was comfortable despite long distance

Food service could have been better timed as we had breakfast around noon local time

I had an excellent sandwich on the flight from Germany. The Coach cabin crew were very good.

Good price for money paid.