Daily cleaning, installation of cabin HEPA filters on flights from Georgia to Fairbanks
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Scores according to KAYAK customer reviews
Cons: "I booked this flight from Kayak with check in luggage, then when I was in the airport I paid 60 dollars for mu check in luggages... why?"
Pros: "Great crew with a excellent personalities, nice clean plane, and just great service all around!"
Pros: "Crew is always amazing and friendly on Alaska."
Cons: "There were no movie devices for some reason on the flight"
Cons: "Alaska gate agents blamed us for our Supersaver tickets (that were not cheap) for the reason they had our young children sitting on their own in middle seats with strangers. It wasn't until I insisted it wasn't safe that they found a pair of two seats together so each child could be with a parent."
Pros: "The staff is always super nice."
Cons: "The landing sucked. It seemed unnecessarily rough."
Pros: "Flight was delayed 3 hours. But once it finally got in air flight and service was better than most. Fortunately we have a one day layover so we didn,t miss any connections like others on the flight."
Pros: "Awesome !"
Pros: "On board entertainment options"
Cons: "Limited complimentary snacks, only cookies for a 5 hr flight"
Pros: "Very polite kind staffs, Appreciated"
Pros: "Smooth flight, no issues."
Cons: "Wi-Fi options"
Pros: "Typically exceeds expectations!"
Cons: "Some people smell bad in Alaska. I suppose it's the dry cabin mentality, but some people smell of body odor. It wasn't too offensive, but someone near by was smelling like an arm pit. Nothing Alaska Airlines can do about that."
Pros: "great views! pilot interactions one woman on the crew was extremely personable & friendly!!! she stood out above the rest. :) (don't know her name but short blonde hair. friend and I agreed that she was great) windows clean enough to take some great pictures from the window"
Pros: "Boarding was pretty quick and water was offered a couple times which was nice."
Cons: "I had selected a new seat when I checked in online but my boarding pass reflected my old seat and for a nearly four hour flight only offering snacks once and water a couple times felt like it should have been more. There were also people watching movies without headphones on a red eye and there weren't any crew asking them to wear headphones since people were trying to sleep."
Pros: "Checkin was a breeze."
Cons: "The fact I sat in a row with a 15month old little girl who could not say one word plainly. She yelled constantly and when her Mom would say no, she would start crying. Finally fell asleep thirty minutes from destination she fell asleep.?"
Pros: "Once we got on board, The service and flight attendants were great. I liked the snack options - fairly health and non-processed."
Cons: "The two gate agents were quite flustered by our 2.8 hour weather delay. When asked for information or options, one agent completely shut down and just stopped talking / answering questions. What the heck."
Pros: "Loved the newer plane!"
Cons: "Hard to get movie on second flight, stuck from first flight"
Pros: "Polite cabin crew"
Cons: "No forewarning that you need your own device and an app to watch movies. For flights over 4 hours, airlines should provide as a part of the cost of the flight, a meal."
Pros: "food and modern planes , service of staff is very good ."
Cons: "actually nothing"
Pros: "Adequate legroom"
Pros: "I like the fact that the airline had a very clean plane the flight was wonderful it wasn't a bumpy ride for the days that we flew didn't much like the layovers were too long took away from my time for my vacation so I didn't get the full benefit out of my vacation so I wish that they would offer a straight flight and I may consider Flying Alaska again"
Cons: "The flight from Atlanta to Seattle Washington the flight attendants were very nice except for when we switch planes and from Seattle to Honolulu the flight attendant was very rude that would play a factor if I fly with Alaska again but with that being said I don't think anything would be said to the flight attendants about their attitudes but it plays a big part in your Service"
Pros: "The service"
Cons: "Flight was delayed"
Pros: "It was very pleasant, and the crew was extremely nice on both the flight there and back. Thank you!"
Cons: "There wasn't anything I disliked."
Pros: "Rented a player and watched movies. Yeah"
Pros: "Crew was sincerely nice. Breakfast was OK but a bit too simple for a 5plus hour flight. The entertainment system is a tablet you get in first class or you can pay for it in coach. Is loaded with many movies and tv shows"
Cons: "The seats in the first class cabin felt old and some have the cushions so worn that is like seating in a flat chair."
Pros: "Flight Attendants were excellent, the flight was on time and I retrieved my luggage in 10 minutes."
Cons: "I'm tall and the space is really tight, especially when the person in front of me reclines their seat."
Pros: "It is competitive with other major airlines in quality at a reasonable price."
Cons: "I blame unprofessional attitudes of check in counter staff as the reason for our lost bag. Entertainment required a download on own device, but was not well communicated and on board option was expensive to rent. Food seemed great quality, but I would y know because I wasn't about to pay the outrageous price."
Pros: "everyone was pleasant and accommodating."
Cons: "again neither me or my seatmates[not travel companion] could not get the inflight network to work. my seatmate was traveling with a child and that left her frustrated."
Pros: "Crew members were very friendly and funny, gave us extra pretzels:) Also aircraft were new and clean."
Cons: "Not enough gluten free options"
Cons: "When changing planes, my suitcase did not come with me"
Pros: "Free small snacks and regular drink runs. Very good hospitality."
Pros: "Attentive staff. Generally clean. Smooth flight"
Cons: "Wish there was more complimentary meals. Though they did offer us free cheese plate due to Christmas which was nice!"
Pros: "Overall the options & attendants were good"
Cons: "One of the attendants wasn't so nice. Watching her pour drinks, one would be full 's one half, she would have her favorites sort of speak. Attitude. Of those who had the half full glasses asked for more, the attitude came out, she would give them more with a snip. Of course those others she would gladly with a smile. I checked my suitcase in as we had a 'full flight' & never got my $20 voucher. Yet there was plenty of overhead space that I saw. So that was a waste of time on both counts."
Pros: "Charging ports were helpful"
Cons: "Flights attendant was rude"
Pros: "Good service"
Cons: "Plane was very cold"
Cons: "The wifi was ridiculously expensive and the free entertainment options were a joke. Add that to the fact that even without the flight being completely full we were all super tightly packed and the absent-minded crew it was a disappointing experience. Unfortunately this time of year there aren't really any other options to connect through to Juneau without going through two separate airlines."
Pros: "Pretty standard Alaska Airlines flight. Crew was friendly, boarding process was smooth."
Cons: "The new interiors on the 737-NG aircraft are fitted with vents which are pretty inadequate. They don't open very wide and then don't provide very much air at all. Headrests on window seats in the exit row don't move. No free in-flight entertainment. Since there's relatively no equipment cost to airline to allow streaming to personal devices, this is pretty disappointing."
Pros: "Convenient and flights are short from ANC to FAI"
Cons: "Q400 seats are very narrow, seat pitch is too short (unless you are in an exit row), very little overhead space. It's a short flight, but it really makes those narrow 737 seats feel like first class."
Pros: "Food was close by."
Cons: "The chargers in the chairs didn't work."
Pros: "It was decent"
Cons: "Having to leave the empty set I sat in the whole flight for the landing Was there something physically wrong with the seat? Or just "policy"? I figured it was just unsold but what do I know?"
Pros: "The over all experience was great!! The only drawback was the connecting flights were so close we literally had to run to the gate and they had already begun to board the plane. But we made it, just was very stressful."
Cons: "The close connection flight times."
Pros: "Excellent service. Boarding was easy and letting those in the backboard first was useful."
Cons: "Need free movies"
Cons: "Four hours late All they offered was warm Soda in a can and cardboard box w junk and garbage "food" - NOT... PATHETIC isn't good enough to describe their compensation or assistance to make the substantial day more agreeable."
Pros: "Friendly crew New plane"
Cons: "The burger was not worth eating. Although the steward said she liked it - I should have known better and gone w the fruit and cheese. Stay away from the "warm foods" and realize you just cannot eat well when on a plane unless it doesn't require cooking. - BIG MISTAKE"
Cons: "Wouldn't let us on the flight when there was plenty of time to get there. Manager was arrogant and slow - didn't care. Poor policies at that airport."
Pros: "Crew amazing, seat not too comfy"
Cons: "Sits uncomfortable"
Pros: "Crew was night seat sucked plane was cramped"
Pros: "The crew and seats were both great"
Cons: "HAving live TV would have been great."
Pros: "Friendly and cheerful!"
Pros: "Everyone was friendly and got us to our destination"
Pros: "Friendly people and clean plane"
Cons: "They lost my luggage, I hope it shows up shortly"
Pros: "on time, clean, prompt. no problem."
Cons: "VERY bumpy ride- scary"
Cons: "The food service was way to rushed , no time to relax with a cocktail before dinner was being served. The warm mixed nuts were stale tasting. The soup was excellent. The breakfast was not edible . Not your usual standard, Delta. Makes me sad as my late husband was a million miler plus and we have always been loyal to you, Seems like you have too many passengers in business class to provide food and service you can be proud of"
Cons: "Did not have the movie that showed in the sky magazine. The touch screen didn't sense touch very well."
Pros: "Bags arrived on the belt quickly"
Cons: "Why is there not saying precheck to use after you've been funneled through customs? ATL is advanced enough to have kiosk for arrival, even for those confused and not with global entry, but then forces you to wait in security line instead of the typically faster tea precheck line. Every minute I'm in line, I'm not spending money"
Pros: "Row to myself"
Cons: "No free meals."
Cons: "Old aircraft"
Pros: "The vegan meals were very good."
Cons: "Read previous complaint"
Cons: "No good food options just peanuts and drinks"
Pros: "Easy boarding, good wifi."
Cons: "Two hour mechanical delay, seemed like they waited forever for paperwork. Then rough weather, so bouncing all over. And on top of it, no peanuts."
Cons: "Only food available was pretzels. Not even peanuts or cookies."
Cons: "Seated in rear of plane and no food was available when served."
Cons: "Delta didn't fulfill our trip from Atlanta to Allentown"
Cons: "Landing at Reagan national is generally pretty bad"
Pros: "Have not flown Delta for some time and was very impressed. Definitely would fly again."
Pros: "We arrived safely"
Cons: "See above... comments are primarily for Atlanta to Salt Lake portion of trip. I'll try to avoid a 757-200 in the future, since (as you know) there is absolutely minimum legroom."
Cons: "They lost my baggage"
Pros: "Frequent updates about departure status."
Cons: "Delay - Switching aircraft."
Pros: "On time. No problems at all"
Pros: "Great customer service"
Pros: "It was a 'redeye' and announcements were kept to a minimum."
Pros: "Very easy going"
Pros: "It was a lot more comfortable. There were not many people so it was nice to stretch out ."
Cons: "The plane was fairly dated."
Pros: "Landed safely"
Cons: "Tough seating for tall people. I'm shorter but the man next to me was squished"
Pros: "They are nice and professional!"
Cons: "nothing specific"
Pros: "The pilot landed much smoother this time."
Cons: "The late arrival"
Pros: "I used Delta for 4 flights this weekend. Each was excellent."
Cons: "No Wifi"
Pros: "on time departure and return"
Cons: "Never made it to Atlanta."
Pros: "On time"
Cons: "All the food choices were too rich. I tried to pick the least offensive one (chicken pot pie), but I was still left with some intestinal discomfort. Also, I found it difficult to get comfortable in the lay-flat pod, and ended up not sleeping at all. For this trip, coach would have been just as good as business, at a significantly lower cost."
Cons: "Overall satisfying"
Pros: "That you had given us free excess to games and some movies, and given us a option to buy a movie. Great idea."
Pros: "See above"
Cons: "See above"
Pros: "All is good"
Cons: "No food only snacks"
Cons: "Leg room and seats are uncomfortable"
Cons: "They need to stop selling the flights at full capacity"
Pros: "Quick Flight and nice crew."
Cons: "The crew wasn't the problem at all. Some of the passengers were just being obnoxious and sitting next to their friends not what their seat numbers were. The BIGGEST problem are the packed planes with no social distance between passengers which is a HUGE concern for me."
Pros: "Staff was nice."
Cons: "Nothing really"
Cons: "Pilot got us yo phl in record time. Praise the Lord."
Cons: "Boarding process"
Pros: "Everything was great"
Cons: "Didn't get snack. WiFi entertainment wasn't working."
Pros: "Everything was good!"
Cons: "Staff friendliness. Not forever late. Not losing kids stroller"
Cons: "On time departure. Meal service."
Pros: "All good"
Cons: "Snacks, non usable Wi-Fi"
Cons: "3 hours delay, NOT entertainment at all, this is ridiculous! The dinner was regular, but breakfast was terrible."
Pros: "Pleasant and helpful staff"
Pros: "the staff was great from check in at the airport until I landed"
Cons: "I wish the snacks were heathy like dried fruit and nuts"
Pros: "They are always nice and considerate after 4+ years flying constantly. They rate #1"
Cons: "No complaints"
Pros: "....on time ..."
Cons: ".... all good..."
Cons: "My seat was too tight My headphone plug did not work"
Pros: "VEry good Cabin crew and the plane was reasonable new"
Pros: "Everything went exactly as scheduled."
Pros: "Boarding gate people were great about being communicative about the delay situation"
Cons: "Delay for...rain"
Pros: "The AA counter agent was very helpful in changing my flight?"
Pros: "Over a hour late"
Cons: "Over a hour late"
Pros: "Food and entertainment was excellent"
Cons: "One checked bag was delayed in arrival"
Cons: "Not much offered on domestic flights."
Cons: "35 minutes off schedule"
Pros: "It was uneventful and nobody got aggressive or put hands on my."
Cons: "No free meal was served."
Cons: "Mejorar el snack"
Pros: "La atención"
Cons: "Everything was just perfect .. on time , friendly faces, great attitudes, very helpful . The fight was wonderful ."
Cons: "No gluten free snacks"
Pros: "I have been traveling several times with this airline and think they are good overall."
Cons: "Reclining chair sometime is not working."
Cons: "Not allowed single single baggage,"
Pros: "The blanket and pillow, good selection of movies."
Cons: "Maybe the food quality could have been better"
Pros: "The passengers"
Cons: "A/c was broken"
Pros: "Friendly staff Smooth ride On time"
Pros: "Prompt boarding & early arrival. Staff was also friendly"
Pros: "Well.....it was canceled so I had to go to charlotte after to London and at the end at Rome and every one of them had delay's"
Pros: "Everything was great"
Cons: "I like everything"
Pros: "Very professional"
Cons: "We didn't leave on time"
Pros: "Staff was pleasant"
Cons: "Passengers were packed too tight. I had a woman put her but in my face while I was seated, and hit me in the head with her bag while she tried to get out of the way of another passenger."
Pros: "good planes, smooth ride"
Pros: "Safe travel"
Cons: "Cramped and warm"
Pros: "Love the warnings like where to pick up luggage"
Pros: "Newer plane it seemed."
Cons: "No meal on first Class ??"
Pros: "Food, knowledge of employees, signage great just overall a great experience"
Pros: "It was good , no complaints"
Pros: "Great experience they make you feel at home"
Cons: "Ride was. Little bumpy due to weather but not your fault."
Cons: "No snack was offered"
Cons: "There was very little AC"
Cons: "No gluten free options"
Cons: "Wish small amount of tv cost nothimg"
Pros: "The staff was attentive to our needs regarding seatis."
Cons: "Food choices remains not so good"
Pros: "We were told that this was due to the weather at destination ( Newark) but the weather in Newark was fine. Hence, not sure if it is the airline ( United) or the air traffic controllers that caused the delay. United blamed the controllers. The Captain was very courteous apologizing many times for the delay ."
Pros: "Boarding process was quick"
Cons: "Should serve food on flights over 4 hrs"
Pros: "Everything was god!"
Cons: "Except the wifi, but it's ok!"
Pros: "Staff was courteous and kind, very professional."
Cons: "Small snack"
Cons: "We had to sit on the runway for about 40 and it was hot on the plane"
Pros: "Very uneventful, which is provably a good thing when you just want to get to where you want to be. Service wa excellent."
Cons: "Everything for a fee."
Cons: "No food"
Pros: "I like the plane was big and enough space to move a little, but was great and fast."
Cons: "Didn't like the men staff wasn't friendly, you could tell he was friendly to his side which was first class but when someone else needed help he was very ride."
Pros: "Seat wouldn't recline"
Cons: "See above"
Pros: "The people were friendly and everything went smoothly even with a little computer malfunction they got us in the air on time. Thoroughly enjoyed the the experience."
Cons: "We had no complaints."
Cons: "I paid 6$ for wifi that didn't work most of the trip-and when it did work it barely worked. No point in letting people pay for wifi that won't work"
Cons: "The free snacks were extremely salty. During the second leg of my trip, I chose to forego them. Other snacks were available for a cost."
Pros: "People were nice."
Cons: "Nice and calm."
Pros: "Everything went to well."
Cons: "Couldn't be more better."
Cons: "The delay...things happen though and the pilot was very thoughtful...he explained reasons:... Otherwise uneventful.."
Pros: "Not professional"
Pros: "Quick boarding."
Cons: "Snacks could be better choices, for the free one."
Pros: "I liked all of the notifications."
Pros: "I liked the staff. Everyone was nice and hospitable."
Cons: "The ride was a bit bumpy, but sometimes that's uncontrollable."
Pros: "All was well"
Cons: "All was well"
Cons: "If we had followed the gate agents directions, we never would have made it to Denver- now we are still trying to get to Durango the next day"
Cons: "Delays delays delays"
Pros: "Very nice plane and service."
Cons: "Not much of anything."
Pros: "Able to rebook us on delta"
Cons: "Plane was delayed, then mechanical issues made us deplane"
Cons: "Not enough space to sit at the gate. There's been a trend lately to start checking all carry on bags due to space, but then you get on the plane and there's PLENTY of overhead space for your carry on."
Pros: "Quick, simple, easy to set up. Saved us from spending overnight in Atlanta waiting on Southwest."
Cons: "Went like clockwork."
Cons: "The terminal was very hot and overcrowded"
Pros: "Being upgraded"
Cons: "Nothing was bad"
Pros: "you guys have tvs in the headrest and its spacious in the seating area. you all treated me way better than spirit airlines!"
Cons: "everything else"
Airlines flying from Georgia to Fairbanks have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Georgia to Fairbanks
Masks required on board, masks provided on flights from Georgia to Fairbanks
Social distancing seating
Middle seats unavailable to book on flights from Georgia to Fairbanks
Testing for antibodies, testing for symptoms for flights from Georgia to Fairbanks
Waiving of change fees. Search flexible flights from Georgia to Fairbanks