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Pros: The crew was wonderful. The food was excellent.the seats was comfortable.
Cons: The whole boarding process was lengthy and totally unnecessary with the extra steps

Pros: Friendly quality staff, good aircraft.

Pros: Good leg space and entertainment options
Cons: I was eligible for a complimentary hotel for my connection. However, in none of my correspondence was mentioned that I'm supposed to request a hotel ahead of departure. No emails from Kayak and neither Emirates. This is extremely disappointing and unnecessarily costly

Pros: All services are simply best.
Cons: If you can add more Indian food, that will be better.

Cons: Had a broken seat it didn’t recline....

Pros: Food was good
Cons: Flight attendants could have been nicer. Seats were not that comfortable.

Pros: .
Cons: .

Pros: I am tall and was very happy with the leg room in economy class. Food was tasty.
Cons: Nothing really. Was completely satisfied.

Pros: The airplane The food
Cons: The time

Pros: Was ok
Cons: Did not like the seats

Pros: Great and helpful see ice. Food is good as well. One of the few airlines where flying 24 hours (over 2 legs) is bearable.
Cons: Takes a long time to board and de board the plane, which almost made me miss my connection at Dubai.

Pros: I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!

Pros: The entertainment system is good
Cons: The crew was poor. Didn’t appreciate when requested toilet paper in the toilet, as there was none. Ask for a snack as no food until 5hrs into the flight, crew were impolite and rude. The crew gathered in the gallery and chat among themselves. Very annoyed if you interrupted them, asking for a water.

Pros: Nothing
Cons: Entertainment had very poor choices. Food was not good, even the crew didn’t have enough food for all passengers. Seat was uncomfortable. Would like to avoid this airline in future.

Pros: Everything was great
Cons: Nothing

Cons: Timely.

Pros: It was so nice

Pros: Love the A380 - the sheer size of it allowed for more personal space. Consequently, it was a much more comfortable flight.

Pros: Emirates leg was good. Easy checkin and I think slightly large than usual seats.
Cons: I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade.

Pros: Onboard comfort and entertainment system
Cons: Boarding from Dhaka in business is worst than economy class from most location. There were mosquitos in the plane, food quality was not thrilling and crew was caring but needs a little more experience for business class.

Pros: Crew made the flight a pleasant time dispute the 13 hours in the air. Good service, Good food and reasonably comfortable accommodations.
Cons: The entertainment system needs some updating - kept freezing and needed to rebooted to continue watching. Wouldn't normally care but with all that time captured in air you need it to work.

Pros: Everyone was very friendly. Lots of choices for entertainment. Had enough legroom in a regular seat.
Cons: Being on FlyDubai for the first leg of the trip. We had a difficult time with our check in and our son's luggage was lost.

Cons: high price and long waiting time

Pros: Crew is always helpful and friendly. Riding in economy is never very comfortable. Love the little chocolates handed out toward end of flight.
Cons: Food is boring and repetitive. Current movie selections and TV shows were mostly uninteresting.

Pros: entertainment is great.
Cons: completely full flight.

Pros: The flight was excellent and the service was awesome I can say that I liked the flight and it was comfortable Thanks flydubai

Pros: I slept well since I updated to business class.
Cons: Service was awfull. Noticed the air hostesses showed discrimination while serving meals and attending the passengers like me. I had a very positive experience in the past but not on this trip.

Pros: better than super stinky American carriers
Cons: everything, food was below average

Pros: i like the cabin crew
Cons: N/A

Pros: I was amazed to be upgraded to Business class!!! I wonder why. Anyway, the service was amazing, and the staff very friendly and helpful!!! The food was superb.

Pros: The in-flight service of Emirates Airlines is superb and Flight Attendants as helpful, courteous and diligent in their duties. I highly admire their professionalism and client service.
Cons: None

Pros: The entertainment systems is good a lot of choices.
Cons: The toilet are so dirty, nobody cleaning them for the entire trip that's more than 15hours, unacceptable for the price they charged.

Pros: Overall onboard hospitality
Cons: The avoidable rush at washrooms etc

Pros: Responsible and attentive crew. Food was adequate.
Cons: 5 hours delay on the tarmac (before take-off) as 2 wheels had to be changed. 110v power plug points on the seats were not working.

Pros: the food was wonderful, the economy seats were comfy, and the service was superb. I really liked being able to watch movies and listen to music w/o a charge.

Pros: Good

Pros: Excellent experience. The airline I will be looking to fly from now on.

Pros: Friendly crew

Pros: Impecable! Not too many announcements! Absolutely gorgeous plane, great crew, good bathrooms, comfy seats, more room, the plane is so huge you don't feel a take off or landing. Easy pleasant check in process. Thank you!
Cons: The food, well I rarely eat on a plane, but some times its a bit better than the others. Vegan options could be good option as i don usually trust meat or fish on a plane! The touch screen doesn't feel the "touch" lots of times

Pros: First time on Emirates. Love the entertainment system and the staff is friendly and incredibly professional. Will travel Emirates whenever I can if I am traveling internationally.

Pros: Probably the loveliest airline in the sky today

Pros: It was a smooth flight
Cons: It was ok

Cons: We fid not enjoy the close proximity of several screaming children who insisted in screaming at all hoyrs, making sleep impossible. What was concerning was the reluctance of the staff to intervene. Most disappointing as we did not have any sleep at all overnight.

Pros: MORE STAFF NEEDED ON FLIGHT
Cons: PRESSURE ON STAFF

Cons: The delays

Pros: Kind flight attendants, perfume available in the restrooms, great variety of choices of entertainment (including listening to Quranic recitation if one feels so moved), interesting playlist of songs as you await takeoff ("Fly Me to the Moon, Rocket Man, Starman, etc.)
Cons: I thought I'd get an overnight stay due to the distance of my flight and the length of my layover (10 hours) but I found out too late that I didn't. The airport is not conducive to comfortable sleeping! I did appreciate the meal voucher though; make sure you ask for it at the Emirates Connecting Flights desk if you have a connecting flight with Emirates Airlines.

Pros: Connection flights less time spent in transit
Cons: Crew not very friendly

Pros: The upgraded me to Business Class, an unique experience.

Pros: Hmmm
Cons: Why so damn cold onboard ?? Like a freezer. Probably gonna get sick now. Its ridicilious.

Pros: Everything from check in to arrival
Cons: Food , if you serve Indian food it should comes with chapati and not bread bun.

Pros: The audacity of your gross negligence in a time of global pandemic.
Cons: Any semblance of social responsibility or ethical behavior.

Pros: Very polite and helpful crew. Nice selection of movies in-flight

Pros: Great staff and smooth on time flight
Cons: Small plane

Pros: The crew was amazing.
Cons: There seemed to be no leg room. The seat was very uncomfortable.

Cons: Great experience.

Cons: Very professional, helpful and friendly. Clean, great ride, smooth landing.

Pros: International flights are always the best! You’re treated like you’re sitting in first class!
Cons: I packed a SOLID body butter that was brand new. I thought that because it was NOT a liquid but a SOLID it would be okay. Wrong! I took every precaution and even called prior to packing. I didn’t think this would be a problem. So, out it went! My SOLID deodorant was fine, though.

Pros: Super service. From gate in Frankfurt to Rome.
Cons: Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far.

Cons: Boarding by rows would avoid people rushing to line up ahead of time.

Cons: Food was horrible on Lufthansa. Boarding was also horrible. They don't board by zones and it was very haphazard and unorganized.

Pros: Lots of entertainment from music to podcasts to movies and tv. Food was good!
Cons: The flight was quite cold! More teas and coffee instead of cold drinks. Couldn’t tell if there was WiFi or not :/

Pros: The courteousness of the crew members
Cons: Slight delay in boarding

Pros: Crew was very nice and attent ive
Cons: Delay cause sings uS to miSs oUr fliGh? ENT.ert.ainmrt wasn't good eitHer and way to cramped even for coach on that long of a fligh

Pros: Smooth flight. Friendly staff
Cons: Uncomfortable

Pros: The food was tasty but the service was excellent. Lovely staff.
Cons: The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport.

Pros: The willingness of crew to accommodate passengers, comfortable seats very little of turbulance
Cons: Everything was OK

Cons: Airbus was warm. There were no personal vents on the plan. Made for a very long and warm/hot flight. Other than that. The flight was good.

Pros: The crew was polite and professional.
Cons: The cabin was uncomfortably warm. Also the seats in the economy class are too crowded.

Pros: Everything is good
Cons: Food use to be better

Pros: Best short/medium-haul economy breakfast I've had in a while. Flight was empty, so there was space to stretch out. Watch out for the seat maps – they seem to reconfigure the J/Y balance on this flight frequently, so your seat assignment may change. Such a lovely crew
Cons: Moscow passengers were awful as always. Arrival/transit at Frankfurt is a nightmare if you need to be somewhere quick – just walking and riding transit took 30 min. of my two hours.

Cons: I didnt get my reserved seats, and the seats were not most comfortable compared toothed airlines.

Pros: 1. I like the plane and the comfort of my seat. 2. I was pleased to find my luggage in Athens as Lufthansa was the only airline that in the past twice had misplaced my luggage and had to wait for one day to get them. 3. The flight arrived at the scheduled time and going through the airport , security to my connection was especially easy. 4. The sandwiches also at the airport were tasty.
Cons: 1, It isn't really a 100% complaint because I'm also responsible. As I was waiting for the dinner to be served it took more time and I felt asleep watching a bad movie, so I missed dinner when I finally woke up. This is the reason I have no opinion about the food. My sole complaint is about the general practice in all airlines that they serve first the slim minority that does not eat meat. Democracy means that the majority should be served first. Unless the airlines consider the vegetarians as some kind of sick people! 2. The crew didn't offered us enough liquids during the flight and the excuse that they didn't wish to disturb our sleep is too lame.

Cons: The flight was transferred to a smaller plane, either because there were few passengers (the first story we heard) or because of mechanical problems on the original craft (the second story). Business class was oversold as a result, and boarding was delayed for an hour while they waited for enough BC passengers to accept 800 euros for the downgrade to economy plus. They repeatedly threatened to cancel the flight rather than raise the offer. Eventually enough knuckled under and we were allowed to leave. Some no doubt missed connections because of this petty brinkmanship. The funny coda is that because the plane was so undersold, anyone in economy that wanted their own row could have one, while economy plus was packed with the embittered and downgraded.

Pros: Its easy to switch planes. If u have connecting flight . Good entertainment. Good crew
Cons: The food is horrble and leg space

Pros: The service and food was excellent
Cons: The seats are too close together like most airlines but for a long flight this is very uncomfortable

Pros: The crew was friendly and efficient. The food was okay (special meal ordered).
Cons: The plane was filthy. There was crud packed in every crevice. I wouldn't put stocking feet on the floor. There were also pieces of the plane that were cracked or broken off completely. It was a little unnerving.

Pros: The lady at the check-in at the Atlanta airport was extremely nice and extremely helpful

Pros: The crew was very friendly
Cons: I had ordered a child meal but it was not available. Also they did not have a child pack for my son.

Pros: Their service is excellent on board .

Cons: My luggage was lost

Pros: Everything except the entertainment
Cons: The headphone jack didn't work. It priduced some sound, so it might fool a tchnician doing a quick check. But voices and most of the sound track garbled and muted.

Pros: Boarding and departure+arrival times were excellent. Baggage was handled well, arrived without damage. Much better marks here than AirFrance.
Cons: Food was quite poor, much worse than KLM or Delta... no match for AirFrance,thoug I'd rather get poor food and arrive on time and without getting stranded at CDG. Also, Neither on-board wifi, nor the entertainment touchscreen worked, not at all. You'd be well advised to bring your own iPad... :-))

Cons: The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel.

Pros: Food was better than American or Delta.
Cons: Had a screaming baby during the whole flight. Not Lufthansa's fault though.

Pros: I have ordered the salmon fish dinne and the fish was totally overlooked, dry and tough. I could not swallow the fish and ate the tiny bread roll only. The second was breakfast wigh tasteless scrambled egg and mushroom and spinach. Both serving sizes were really small with just one side dish of fruits. I was hungry the whole 10 hours flight.
Cons: Changed the chef or the vendors who supplied the meals.

Pros: Surprised by so many entertainment options!

Pros: If you can afford to fly business class, it is definitely worth the extra money. The flight, the crew, the comfort we're superb!

Pros: Staff was very professional, the plain was new and clean. Food and drinks were also good.

Pros: nothing
Cons: its was very very bad bad bad bad its a shame for them very not good bed bed

Pros: Unfortunately not much, although I have always had good flights with this airline in the past and will use them again for a direct flight to Germany. I guess it was just a bad day for them.
Cons: Flight was three hours late leav ing due to a mechanical issue. We sat on the plane while it was being repaired and refilled. I was too hot the whole flight..I think it's the design of the ventilation system on this particular plane. The person by the sunny window stifles. Food was about as bad as it can get. Then I was offered coffee and got tea. Crew never smiled. My headphone had a loose wire so the sound went in and out. Not like past Lufthansa flights.

Pros: I missed my flight in FCO , Italy, while the Lufthansa staff at the checking desk calling and checking about my booking they told me I don't have a booking . I had all the booking doc and every thing they need on my hand and on my phone from the e-mail. but they kept telling me they don't see it in the system and kept me waiting in FCO airport in Italy for an hour and then they told me "now you can't board on this flight. it's departing in 5 min." I asked so what shall I do now did you solve the mystery ? They told me my booking is cancelled and I have to buy another ticket. When I asked why my booking cancelled and who cancelled it. They don't know. My blood pressure was raising. I felt like they were telling me go away we don't want you to flight with us. I wish I had an option to fly with another airline with in the next 3 hrs coz I had to fly with in that period of time. Otherwise all my plans on the other end was about to get messed up. Unfortunately it was only Lufthansa airline flying with in the next 3 hrs. So I was forced to buy another ticket and fly. My original ticket was a round trip from Oslo to room via Frankfurt stop over in Room and then go to Frankfurt stop over in Frankfurt and then back to Oslo. But they make me buy extra $400 ticket and it was non of my fault. I had a terrible expirance flying from Room, Italy (FCO) to Frankfurt they made me buy another ticket. Extra $400. I complained at the Lufthansa headquarter in Frankfurt airport after waiting for two hrs in line , they refunded me only $200.And they charged me €25 for processing the refund. It's ridiculous. The good service and name Lufthansa use to have is now becoming only a history.
Cons: The flight crew was nice.

Pros: Food was solid. It was nice to have two meals on the flight. Flight attendants were all great.
Cons: Outside of mealtimes, ordering drinks throughout the flight was more difficult than other airlines. I'd also like to see more movie options. Boarding lines were sloppy and unorganized.

Pros: Flughts departed and arrived on time, food was impressive, flight attendants were friendly and attentive and good on-board entertainment
Cons: Nothing

Pros: excellent !!!

Pros: flight was cancelled
Cons: flight was cancelled a few hours before with no explanation!

Pros: One crew refused to give food although there was
Cons: 4 drunk passengers made flight unbearable

Cons: Cabin was cold the entire flight, the blanket was not enough.

Pros: on time, smooth ride for a prop plane

Pros: I was on row 45 and my sit "shake" a lot during the flight and also when landing. I don't know if it was a weather issue, but it took too long to land and the pressure in the cabin was not OK and made my ears heart a lot. which didn't happened ever before.

Pros: Friendly crew, great access to a variety refreshments, robust entertainment library.
Cons: No suggestions.

Cons: Allow business passenger to use front bathroom.

Pros: Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on.
Cons: Nothing

Pros: Perfect
Cons: Nothing. Flight was amazing

Pros: Nothing
Cons: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Pros: Nice crew, good food.
Cons: Both bathroom were not working in business class area.

Pros: Decent price for economy comfort seat, 4A.
Cons: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Pros: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Cons: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Pros: Flight and the crew!
Cons: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Cons: We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre.

Cons: The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay.

Pros: The crew was amazing and the food was great.
Cons: Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress.

Pros: Flight duration
Cons: Very stingy with the drinks Cramped seats

Pros: Boarding agent extra effort to improve my seating!
Cons: Food amount less than expected.

Pros: Crew where awesone and the choice of entertainment was fantastic
Cons: Seats way to close together

Pros: Employees were very friendly
Cons: The seats were very small

Cons: Our lougage did not arrive

Pros: Face recognition was amazing
Cons: Too hot on plane

Cons: Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all.

Pros: I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!
Cons: I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint.

Pros: The entertainment options were good.

Cons: Flight was cancelled.

Pros: Able to fly direct to ansterdam
Cons: Have to lay over on the way back. More expensive than other airlines.

Pros: The attendants took great care of us. Super smooth flight.

Pros: Crew
Cons: N/a

Cons: We did not get two of baggage at the destination.

Cons: ... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to.

Cons: Food

Pros: .Very much on time with pleasant service.
Cons: Can nit find much fault fir a short run!

Pros: Very friendly service!

Pros: The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight.
Cons: I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi.

Cons: Amesterdam airport employee was really rude

Pros: Helpful and smiling cabin crew.

Pros: The food and the punctuality
Cons: The technology in interteiment is not touch screen

Pros: Got to Amsterdam on time and everything was great including the staff

Pros: Cabin Crew was awesome.
Cons: Entertainment System was not working and no Non-veg food option in flight.

Cons: old plane, tight and uncomfortable

Cons: OLD plane without comfort or entertainment

Pros: Wider seat than most business class
Cons: Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward

Pros: Boarding/unboarding
Cons: Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it.

Pros: Eveything is well arranged
Cons: Nothing

Cons: Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed.

Pros: I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called
Cons: Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all..

Pros: Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall
Cons: Cabin noise and air conditioning too cold, didn't sleep well

Pros: Plane service
Cons: 1h30min delay at airport

Pros: everything
Cons: nothing

Pros: Captain was updating us with the delay status.
Cons: You have to be gold to get the priority boarding. In other countries I can do it with my silver status.

Pros: There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe.