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Pros: "I couldn’t eat the chicken for lunch, and I told the crew to change it for me and bring the vegetarian, but nobody brought anything. I was starving until the next meal."
Cons: "Take out the chicken sausage from your menu"

Pros: "N"

Cons: "Qatar Airways could improve food selection for business class."

Pros: "Response is the same as above"

Pros: "Really good"

Pros: "No WiFi in most of the flight duration"

Pros: "I really appreciated that my bags were not lost"

Pros: "Nothing"
Cons: "All the food was terrible breakfast lunch and dinner I was sick from eating chicken I started vomiting as soon as I was on my way home , please serve better food , food tastes like factory junk , please offer cold drink and cold water or least ask if you would like ice, all the cups for the beverages was small, seating was very uncomfortable not enough room especially if you sitting next to a large person they kept elbow me and taking up my seating , I was so miserable on a 16 hours flight on Qatar to LAX , very bad experience , please do better, also staff was not friendly"

Cons: "Just had a hard time finding flight attendants. Every time I went to the back of the plane, half a dozen of them were sitting around and chatting it up. Felt guilty for asking for water. Not the service that I expected from Qatar Airways. All 4 flights were a struggle to get proper service."

Cons: "The seats are smaller than other airlines.My entertainment system stopped working mid-flight on a 16 hour flight from Doha to LAX.Food portion is not enough. No hot towels on boarding, no welcome drink or snacks. Food is served only twice on a 16 hour flight.Rude immigration officers"

Pros: "Excellent service with attention to detail"
Cons: "lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection"

Pros: "Overall great service!"

Pros: "I liked that the flight was not full and I was able to use the entire row of seats and lie down as straight as possible to get some sleep. The crew was very friendly and allowed us to sleep most of the flight --- I guess they figured that most of the travelers prefer to just sleep and not be disturbed during a 15-hour flight. There was a good selection of movies and shows to watch to pass the time. I liked that there was time to go on the city tour of Doha and that there is a counter at the airport for the city tour."
Cons: "My flight started in Kathmandu and the layover for the connecting flight from Doha to LAX was 12 hours. I hope Qatar can come up with a schedule that will reduce the layover down to less hours while still giving passengers time to go on the city tour, if they want to."

Pros: "Great crew and food served was nice for airline food."
Cons: "You need to bring a snack with you. This is a 16 hour flight and there is a long time between their food services. 2 meals and one snach"

Cons: "TOOO long."

Pros: "I got an aisle seat. Bathrooms were not bad in terms of cleanliness."
Cons: "Service was ok. I was forgotten to be served items that other passengers were given. Seating ended up being kind of cramped as passenger in front was relaxing a bit too much. Entertainment was ok."

Pros: "Business class was good Cabin crew service was impeccable Vegetarian meals were good Need more choices"
Cons: "Old aircraft Toilets were non functional but the crew kept them clean Entertainment systems were not functioning with remote Need complete overhaul of these Not enjoyable on a long flight"

Pros: "Direct nonstop flight out of Doha, Qatar. It’s a 16 hour flight, so I’d suggest fly business if you can."
Cons: "None to rant about."

Pros: "Great service, friendly and helpful"
Cons: "nothing"

Pros: "Food was good, staff was excellent."
Cons: "Can't think of anything."

Pros: "Everything"
Cons: "Everything"

Pros: "everything"
Cons: "nothing"

Pros: "It was exellent but long flight keep it up!"
Cons: "Everything was above avarage"

Pros: "Entertainment and food was good."
Cons: "Long flight from Doha to LA."

Pros: "very nice crew please have good dessert"

Cons: "Thanks"

Cons: "The employees were not motivated to work. Food was scarce and I was left starving the whole flight. On a 16 hour flight, there should be more food and beverage service other than the 2 times the attendants served us. How can we stay hydrated if we aren't being given any liquids?"

Pros: "Same as above"
Cons: "Same as above"

Pros: "Again amazing wonderful flight attendants!!! Excellent service!!! I'm sooo impressed!!! Great food!"

Pros: "Good attitude from staff"

Pros: "Very nice arrangements, the seats were comfortable, the food was delicious, and the staff could not have been more hospitable. I would be delighted to fly with Qatar Airways again."

Pros: "crew were all very nice & eager to please. they did keep refreshing the bathrooms which was needed."
Cons: "seat was next to bathrooms which were used constantly & the noise made it difficult to sleep. seat did not recline & seemed to be at an uncomfortable angle. flight was full so nothing could be done. entertainment very out dated as far as movies & you do need them on a 16 hour flight!"

Pros: "Polite staff keen to help"

Pros: "Same"

Cons: "Seats in economy very uncomfortable for long Doha to LAX flight. When person in front of us reclines seat for entire flight, it is almost impossible to get out to stretch legs or go to restroom. At the minimum, crew should ask all passengers to raise seats during meal service as a courtesy to those behind them. This is done on other airlines."

Pros: "Nt bad"
Cons: "Attendants were skiving at the back"

Pros: "on time no one in my row so i got to sleep good food"
Cons: "enoyed it all"

Pros: "Staff were polite and helpful. Flight was smooth and on time. Overall very good considering length of flight and difficulty of accommodating such a large crowd for such a long time."
Cons: "Meal service was very disappointing. 16 hour flight with one meal at the beginning, one meal at end, and a small, rather unappetizing hot pocket like sandwich in between? And snack offerings were ice cream, potato chips, candy bars and a few apples (ran out of apples). Need more healthy options. There needs to be a more full meal/snack offering around the half way mark if you are going to keep people from grumbling."

Pros: "New plane. Decent legroom."
Cons: "Not enough food was served for a 16.5 hour flight."

Cons: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."

Pros: "Cabin crew were excellent, very nice and accomodating"
Cons: "Check in staff and customer service reps were unprofessional and unhelpful. We had an 8 hour layover on both legs, no access to the lounge or a hotel was provided. I explained we were on our way to our wedding and it would be nice to have some rest. They were rude with the way they told us no, they even suggested we sleep on the floor of the airport. We ended up paying for the lounge, but then so did about 1000 other people, there was no room for us to sit together. My wife's allergy free meal wasn't provided on the first flight. We had to speak to about 5 people to get a meal ticket at the airport and they were very reluctant to give us one. I told them she was hungry and needed to eat. They told us we could take the meal we got with the ticket on board, when we went to use the ticket we had no choice in meal, were given a coke at 6am and weren't allowed to heat up our meal or take it on board. In summary, all the cabin crew on all 4 flights were excellent. Staff at Doha airport were incredibly poor."

Pros: "The food was amazing and so were the staff, would definitely fly Qatar again and recommend it to others!"
Cons: "The layover is very short, my first flight from LAX to Doha was 40 mins late so I barely made last call from Doha to Dubai and my bags didn't make it. I did however have my luggage delivered the next day to where I was staying in Al Ain for free so that was great!"

Pros: "Overall - Flight was good."
Cons: "Food quality should be improved. Most of the staff were very courteous, except on two minor request. I guess the stewardess was a little stress due a very demanding passenger, but should not be reflected to other customers."

Pros: "Qatar airways always seems to handle busy flights and crammed seats calmly, efficiently and on time. It's a long haul - 16+ hours, and if you have to go economy as a 6 foot tall person, their seats recline well, seemingly better than many. You have to plan your long layovers, and they do offer assistance with hotel transfers, but they don't advertise this very clearly - so do your homework before flying!"

Pros: "I liked the food and the entertainment ."
Cons: "My seat was broken so I sat up right for 16 hours. To top it off I needed to use the toilet REALLY bad but was denied even though we were SITTING on the runway for 20 mins. When I FINALLY get to use the toilet, after a smaller Asian girl and a taller Indian girl were getting bags of blankets out of, I leave a WOODEN CLIPBOARD full of VERY important papers that will cost me inside. Yet when I call to retrieve them they are "nowhere to be found" so you're telling me out of those 2 women, the Indian gentleman, the black woman & the other Asian woman back there didn't notice a clipboard when I was the only person back there trying to use the toilet or they simply threw a wooden and metal clipboard away ?? With what was clearly paperwork clipped onto it ? The girl at the service desk of Qatar airways claims to have looked herself. But she was rushing me off of the phone so I don't feel like she remotely cared even a little. I am PAST unhappy. So thank you for throwing my paperwork away I know for sure was left behind. Very thorough team."

Pros: "Flight attendants were very courteous and attentive. Comfortable seats and smooth flight. Didn't feel that the flight lasted for 16 hours."
Cons: "Food needs to be asked for rather than offered."

Pros: "bathrooms had liquid on the floor sloshing around from about 1 hr after take off. Flight attendants need a disposable towel to put down. Nasty bathroom are not pleasant."
Cons: "i was blessed with 3 seats in a row. Had trouble lying down because the arm rests don't go up all the way. The seat belt connectors were not recessed, so they poked me in the side. The movie selection was only so - so. See the selection from Singapore airlines if you want to see a good example. I have many food allergies - for the sweet & savory snacks, the ingredients are in Latin - like a place holder ready for when they get the real words to put there. e.g. dolorem ipsum ..."

Pros: "***You're asking me about a flight that hasn't happened yet. I'm rating my flight FROM LOS ANGELES TO DOHA, 10/23/2016, here: Flight attendants were very good, helpful, gracious. For a long flight the restrooms stayed clean."
Cons: "The food was over cooked, and lacked freshness. I had to have the same meal twice because they ran out of the omelettes. Next time I will try Emirates."

Cons: "It was not at all a smooth travel experience. The original flight was from Mumbai to Doha to Los Angeles. After reaching Doha they said the flight is full !! They made me travel via Boston where it was so much hazzel to catch the next connecting flight. My bags did not come in the same flight. Next day I had to go to the airport again to bring them. I did not had anything to wear, I had to purchase basic stuff. It was a very inconvinient travel. I want compensation from Kayak as you guys confirmed my booking and I come to know at the Doha airport the flight is full. HOw did you issue me a ticket??"

Pros: "Nothing"
Cons: "Food, crew service"

Pros: "Good was amazing ; leg room was great per ticket price; and cabin crew were kind"

Pros: "Nothing to say"
Cons: "See the comments for — the flight from Kochi to Dubai In reality — much worst"

Pros: "The crew helped us move into a row that had an extra seat thus making the journey for us and our neighbours comfortable."
Cons: "More food service would be helpful. There were limited snacks(mostly containing chocolate or candy - which I did not prefer) and only bananas as fruit. Could have used oranges or apples for the kids."

Cons: "Emirates has great service and food. Highly recommend if you can handle a Dubai layover"

Pros: "For the most part it really was a most excellent flight, especially the Dubai to SF leg where there were SO MANY CHILDREN around [should get a free upgrade just for surviving that] but the flight crew did exceptionally well and remained calm all the way through. Apart from one grumpyish woman on the second flight the majority of crew were exceptional and really went out of their way to serve and help."
Cons: "I slashed my finger fairly painfully on a toilet door while pushing it from the outside to open it on the Dubai to Cape Town flight [again, an upgrade on my home flight which is a bucket list dream would more than make up for that!] which i pointed out to a flight attendant and they took note of it and bandaged me up so it was dealt with well but hopefully that gets sorted out [she said she would write a report] cos it did unfortunately affect the rest of my flight a little... And so many crying babies [thankful for volume control on headphones] but literally that was it - love flying Emirates cos on the whole felt super well treated..."

Cons: "wait for baggage was way too long. Unacceptable."

Pros: "As above"

Pros: "The entertainment options were very good"
Cons: "Bathrooms were dirty. Did not have all the food options listed"

Pros: "The crew was second to none."
Cons: "The duty-free at Dubai was disappointing."

Pros: "Our first two times on EMIRATES airline. 15+ hours going East and then back home. An absolute joy compared to our tired traditional USA choices. Hopefully UNITED and AMERICAN can somehow update."
Cons: "All good even on a full 400 passenger flight!!"

Pros: "I liked the passengers"
Cons: "dirty toilets,clogged,seats dirty,crew not enthousiastic, left overs from previews passengers,expired candies."

Pros: "I liked the service provided."
Cons: "Would like to see decent vegetarian food options. Also please introduce some variance in your menu. the menu has been the same in the last 3 flights."

Pros: "Long but ok"
Cons: "There is no reason to not like it."

Pros: "Non"
Cons: "Everything is unlikely You got treated by your sc you got treated by your skin"

Pros: "Good food."
Cons: "Some people requesting me to exchange seats. They were young boys. This is the second time in Emirates."

Cons: "There was no option during check in to request meal options- ex vegetarian request."

Pros: "Staff on board was very nice and attentive. Much nicer than the crew on my outbound flight"
Cons: "Trash was not picked up frequently enough. By the end of the flight the plane was a pig sty. Also there was no toilet paper in the bathroom at the deprting airport"

Pros: "Crew professionalism, Entertainment Flight timing Take off and landings"

Pros: "Nothing. Will not travel again on Emirates"
Cons: "Food Comfort level Flight delay"

Pros: "enjoyes my trip"
Cons: "N/A"

Pros: "Comfort, service, food"
Cons: "Nothing"

Cons: "Airport staff were not very descriptive or helpful with directions. Talked to me like I was dumb...."

Cons: "I was scheduled to leave Accra yesterday at 5:50pm. The flight was unexpectedly cancelled and the stranded passengers like myself were corralled to a nearby hotel. The flight has since been rescheduled several times today and settled to finally leave at midnight this evening. I missed my connection but it has also been rescheduled, but I doubt I will make it. Emirates has left me stranded. It's ridiculous how they failed to keep us accurately informed."

Pros: "- Friendly crew, they managed to get my wife and I to sit together against all odds - Seats are more comfortable than other A380 configurations"
Cons: "- Crew's organization was confusing and all meals and services got surprisingly long to complete. - Most of the time there were no drinks available for passengers to grab and go, and you had to ask specifically even to get water. - Outside of the scheduled meals, there were very few passes to offer drinks to passengers - Entertainment system had great choices but the system ran with lag and lost frames every few seconds (not only in mine, but rather across the cabin)"

Pros: "Attentive flight crew and spacious interior"
Cons: "Food food and food"

Pros: "Food"
Cons: "None"

Pros: "The seating had enough room which made us feel comfortable. Also, the food is is per expectations"

Cons: "food could have been better. this was my first emirates flight and i was expecting high reviews, but i personally like turkish airlines better."

Cons: "Bumpy landing"

Pros: "Flight was comfortable, plenty of legroom, good entertainment options"
Cons: "Food service was chaotic, delayed. For the main meal, the hot entree came about 20 mins after we received the tray with the rest of the food. Some snacks advertised were not served at all."

Pros: "Good entertainment, spacious seating and a friendly staff."
Cons: "The boarding process takes longer with the Airbus 380 and the flight from Dubai to SFO is delayed very often. Staff at the airport could provide timely updates about the delay and the boarding process. I would like to see more options in the raw Vegetable diet as I got the same food for Lunch and dinner"

Pros: "Staff was great. Dealt with new lack of electronics fairly organized for such a sudden thing. Food and flight were good."
Cons: "This isnt a complaint about screaming babies. They dont know any better. But kids that are 3-6 or so? They shouldnt be screaming for hours, kicking seats and the plane window, ignoring and talking back to flight attendants etc. What terrible parents. They left the plane a mess too with food and trash all over the place."

Pros: "Everything"

Pros: "High quality comfortable seating, the most varied entertainment and delicious food served by smiling attractive employees."
Cons: "Nothing"

Pros: "Choice for entertainment"
Cons: "Have travelled on Emirates several times but the Crew hospitality was poor this time. Oriental food was not good."

Cons: "Food while trip to India was good But food while trip back to sfo was very bad"

Pros: "I was okay till got to sit on their tight sits for 15 hours they could have done better. After 15 hours flight no one cared enough to guide us to rest place, because the next flight was not to the next day, was hoping to let us stay on the hotel. This was a disaster planning by the airline."

Pros: "I love the wide variety of beverages. I also enjoyed how many times they passed through the cabin to offer us drinks."
Cons: "I have been on the newer planes and the TV functionality is great. However, the older versions have poor quality TVs with horrible functionality. The touch screen does not respond to your finger and sometimes you can't even get the remote to work. They definitely need to update the technology on all planes."

Pros: "Great airline and excellent sevice"
Cons: "Checkin associate at SFO was rude and told me that only light baggage is allowed in the plane during borading noticed several passengers with larger bags and sometime two bas as well. I was told I can only take one bag. This caused me to change my plans on what I can carry on my two small bags. This is also the reason why had to take a small handbag to keep everything I needed. I lost this bag at New Delhi airport. Had I been allowed the the standard tote and a laptop bag I may not have needed the extra hand bag and may not have lost my items. Emirates associate is partailly responsible for my lost items."

Cons: "I had given on line preference for Asian vegetarian food but was not served collection of booked luggage at cropusal at SFO ,was difficult for a senior citizen like me as there was commotion"

Cons: "All flights were delayed Boarding experience is not that great Not sufficient leg room, so cramped up Food was very average"

Cons: "Our Emirates flight was delayed for 21 hours. They didn't have enough non-vegetarian meals, we were forced to eat vegetarian breakfast and lunch throughout our inbound flight."

Cons: "Check-in counter staffs in Dubai are poorly trained and do not have service-mind at all."

Pros: "Even though I was flying economy, the seats on the A380 were wide and comfortable and the entertainment onboard was very good."

Pros: "A380"
Cons: "Cabin service"

Pros: "Attentive staff"

Cons: "We arrived onetime yet Emirates did not have a gate at SFO so we were parked on the tarmac for over an hour after a 16 hours flight. When we got thru immigration in record time due to the newly installed kiosks, we waited for 2.5hours to get our luggage, there was only one carousel open for an entire A380 airplane with all its luggage and the boxes were piling up on each other, some of them were crushed due to overloading, it took them 2 hours to open a second carousel to offload all of the bags. During this entire time, the Emirates representatives were unhelpful, the local SFO personnel were quite disorganized as well."

Pros: "Food"
Cons: "Management"

Pros: "Service leg space"
Cons: "Nothing much"

Pros: "Nothing. This was the worst flight I've been on in years."
Cons: "The food was awful, the lounge was worse than the free ones, and the service was absolutely the worst I've experienced in years."

Pros: "The crew were super patient there was a traveller was so irritating kept complaining about everything and ,moving from one seat to another even insulting the crew but they never lost their cool I thought that was wonderful .i learnt something."
Cons: "If a tooth paste and brush was provided in the little pack it would have made life better."

Pros: "It was ontime"
Cons: "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"

Pros: "Very uncomfortable"
Cons: "More cushion"

Pros: "Amazing"
Cons: "Yes amazing"

Pros: "Turkish is always good Didn't know kayak was associated with justfly Loved the kayak notifications. MADEAHUGE difference"

Pros: "All"
Cons: "Crowd highly liked company deserves crowd"

Pros: "I really liked the selection of food, beverages, and movies"
Cons: "Economy is SO cramped for such a long flight."

Cons: "Flights were delayed for 24 hours!!!! Do not take this airlines. Inside the airport they can't even speak English. They are rude and raciest. No wheelchair were provided for the old people."

Pros: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections"

Pros: "Combo deal....It might not sound funny to many but my 21 hour lay over gave me an opportunity to visit instabul and that was great."

Cons: "THE bathroom esp at the back of the plan read very dirty. Went floors a d trash that was overflowing."

Cons: "Extra extra and private security passing from Istanbul airport"

Pros: "Nothing"

Pros: "All was perfect"
Cons: "Nothing"

Pros: "I'm happy and will continue to fly Turkish."

Cons: "The transfer/passport control in Istanbul was very crowded. We were at risk of missing connection. It would have been helpful to have airline representatives in area to direct customers and provide connection information."

Pros: "Everything"

Pros: "I,d all the service and the food the drink"
Cons: "The crews are very helpfull an Cain yes I will recommend Turkish airline thank you to make my trip so placent"

Cons: "our luggages were left in instanbul so when we arrived in kenya we waited for long before being told our bags were left in instanbul,were had to come next day to collect,stressful experience because we were staying like 80 miles away"

Pros: "When I missed my flight from Belgrade to Istanbul due to plane being late 45 min.and I missed my flight to LA, they gave me a free accommodation and meals."
Cons: "I didn't like the fact that nobody told me that Ataturk Airport in Istanbul is so big that you can not make to connect flight on time for an hour.Especially if you flight has been late to depart like mine from Belgrade due to the rain. I thought I will make it to the connect flight to LA but the gate was already closed. I was instructed to do multiple errands, to get Turkish visa, etc all on my expense to be able to exit the transit as an American citizen and be able to take Turkish airlines bus to the hotel.The hotel was fine and the meals. The problem was that they calculate bus traveling time wrong in the hotel and put people on the bus next day too late, so due to the traffic jam, we barely made it to the airport, and then we had to stress the officials to put us on the fast passport control lane due to boarding time."

Cons: "Very hot inside the plane"

Pros: "It was great. I told everyone about it."

Cons: "Boarding in Turkey was a bit unorganized. Bathrooms on board could be better and the crew should come pick up the food trays soon after."

Cons: "You had a very disrespectful, illogical, anal retentive person at the ticket gate just before getting on the shuttle. She would not allow us to wait for the rest of our party of 2 to go on the shuttle to the plane together. They were delayed because of your personal continually bringing other people to cut in line in front of them. There was plenty of time and the shuttle was already full, and we wanted to wait for the next shuttle to board the airplane together. She came out several times from inside of the building shouting at the three of us to get on the shuttle even when the person managing the shuttle flow at the bottom of the stairs was about to let us wait for the next shuttle. What was her problem(?) - she could use a lot more people skills and realize who pays her salary - the customers. She really tarnished the whole image and impression I originally had of TA. Also, there was no way to go to the bathroom without going through a long line of security again at the last gate before the shuttle which did not make sense."

Pros: "The flight was great and the service was wonderful. The plane was new and clean. A huge plus was the video entertainment in every seat along with headphones and USB Charging Port. They poured me a double Glenlivet scotch on the rocks at NO CHARGE!"
Cons: "I booked three round-trip tickets from LAX to Athens. Our daughter did not fly with us there but we checked with ticketing in LAX and they booked her seat anyway. The issue came when we tried to leave Athens the airlines then said that I had to purchase a one-way ticket! They informed me that the flight was cancelled for my daughter because she didn't fly to Athens. The ticket was almost $1,500.00 and I intend to get my money back but it was unfortunate that they had to charge me for it in the first place."

Cons: "I was surprised that my laptop was taken from me without giving any explanation, I think the customer have to be informed about it."

Pros: "The food was pretty good"
Cons: "The seats were too close so you could hardly move when the seat in front reclined. They didn't clean the bathroom during an entire 13 hour flight and it needed it."

Cons: "My luggage just disappeared on my second leg to Istanbul. 2 email notifications that luggage was not found. Wrong contact phone number at initial report and was not addressed despite report and upload. Also a representative emailed that luggage was erroneously recorded as "delivered" which is not true. I still don't have my luggage after 14 days. No further responses despite extensive documentation and receipts. This is bad!!!"

Cons: "Seats"

Pros: "1) The vegan meals were outstanding. 2) The free movies helped a lot! 3) The Cherry Juice is Sooooo good!"
Cons: "I asked to be move from 13D (isle) to 23G (isle) They stuck me in 23E (middle) and insisted it was a middle."

Pros: "Every thing was ok"
Cons: "Nothing"

Cons: "boarding the treat you like animals"

Cons: "The flight from Los angeles was 3 hours late when I got to Instanbul Turkey was nobody there to help us I lost my flight and they lie to us about available flights I ask them to speak to a supervisor they told me the only Supervisor was outside the airport they wanted me to pay $30 for a visa and go through customs was the first time I flew Turkish airways and will be the last one"

Pros: "Everything was good except the airplane.. i was on row 13 and the cabinet was warm and air-condition was not working fine.. i reported this ti the flight attendant. She confirmed the temp was set to 23 C however it was definitely not less that 26C .. also it took long time to serve the hot meal although we were on rhe plane and the flight depart8 got delayed for 90 minutes due to technical problem. On the other hand, seat were comfortable and flight attendants were so nice and friendly.. also Turkish lounge and airport were good"

Pros: "Quality experience all the way around"

Cons: "Had to cancel due tp safety situation in Turkey (bombings, Dept of State warning). I had flight insurance but Kayak did not refund a dime."

Cons: "I like it everything. Turkish airline was great flight with great food and great service during the flight , great way to flight , thumbs up Turkish airline !!!"

Pros: "Again, everything was great! The kosher food from La Casa was outstanding and your stewards are polite, helpful, hard-working and professional. You have a wonderful airline! R. Lerner"

Pros: "Appreciated the lights being dimmed, to make it more restful."
Cons: "Would have enjoyed ice with the juice, or colder beverages."

Pros: "Everything."

Pros: "Food; power outlet."
Cons: "legroom."

Pros: "Appreciate highten security checks giving "secured" feelings to passengers."
Cons: "Asian vegetarian meal was not as good for inbound flight as it was for outbound flight."

Pros: "Food"

Pros: "Good Food, Comfortable Seats & Good Entertainment Options"
Cons: "N/A"

Pros: "As before, as far as airline food goes, Turkish has above average meals."
Cons: "This flight was delayed by two hours and there was no representative from Turkish airlines there to answer questions. Again for someone 6'2", this plane had seats a little smaller than usual. On the way out, my knees never hit the seat ahead of me, this time they were constantly up against the back of other seat. Also this flights entertainment controls were terrible, constantly went back to home page while trying to select movie."

Pros: "they are good thank you very mush"

Pros: "that we got to check in 2 bags"
Cons: "-lost one of my bags"

Pros: "Very bad experience i have to think twice before I book airfare now !!"
Cons: "They need to have emergency back up plans for the passengers who is stuck in the airport it must be international law!"

Pros: "Price"
Cons: "Worst airline I have flown, avoid if at all possible. We saved $400 each on a long haul flight from LAX connecting through IST and we should have spent the extra money. Flight attendants are extremely rude, not helpful, the food is terrible, the planes are all old Boeing 777-300 likely purchased second hand and seem to be falling apart on the inside. I saw flight attendants kicking, punching, and body slamming carts and other items to get them to fit in their racks in the kitchen areas, I hate to think what that means for safety of critical items. Just stay away for your safety and sanity"

Pros: "Very friendly thank you!"
Cons: "The wifi login experience could be improved. I purchased wifi as a guest when I had an account and had to spend extra time chatting with an agent to get it resolved. They were very helpful but having the option to login to my account at the start would be ideal!"

Pros: "I would like to have ore of a grace period to check baggage."

Cons: "Bad social distance"

Pros: "Felt safe and sanitary"

Pros: "Delayed"

Pros: "Crew was very friendly and took good care of the passengers"

Cons: "Rude crew. Dirty plane."

Pros: "The crew went the extra mile to accomodate my bag due to not having a seat in front of me to stow it. Also, Delta Comfort was exceptional!"

Cons: "Terrible delays"

Cons: "Better food offerings"

Cons: "Sat on tarmac for 20 mins because we were early..."

Pros: "Fast flight"
Cons: "In one hour flight we could have some drinks and food. Snacks... can’t believe they don’t have any food/alcohol"

Cons: "The bathrooms smelled every time someone opened the door. Febreeze, please!!"

Pros: "Entertainment"
Cons: "Food"

Pros: "Service by crew. I was flying economy but it was par to business class."

Pros: "Very comfortable, no complaints."

Pros: "The guy announcing the boarding was a hoot! Great sense of humor."

Cons: "No delays. And have the terminal bridge in working order"

Pros: "Nice new seats"
Cons: "Was too warm inside the plane. Boarding address was mobbed and not very well managed"

Pros: "Yes"
Cons: "Took off late. Other than that very comfortable and great experience"

Pros: "Nothing"
Cons: "The three hour delay, the not having a pilot which delayed us even more, and then reduced service during the flight because they rushed us."

Pros: "Got first class upgraded. Very nice service!"
Cons: "We left 8am from JFK. Wish the crew had mentioned the 30 minutes waiting time to take off, given the 15?planes in front of us in line to do the same. I was very much needing to use the restroom about 15 minutes into it! I was very uncomfortable"

Pros: "If offering free WiFi to Amex platinum card holders it needs to work f"
Cons: "Fix it"

Pros: "Having three seats."
Cons: "I had three seats to myself! After getting elbowed all the way from Amsterdam to Minneapolis, I was tired and I slept three good hours."

Pros: "That it got me home"

Cons: "I will avoid middle seat from now on"

Pros: "On time"
Cons: "Take a long time to taxi to the gate & getting off the plane."

Pros: "Nothing"
Cons: "Multilpe delays"

Cons: "late leaving, arriving and taxing."

Pros: "Fast boarding and complimentary snacks."
Cons: "I was seated next to a very large woman who came over the arm rest onto my seat."

Pros: "Great selection of movies"

Pros: "Food was plenty."
Cons: "Long security lines at Logan. No free WiFi"

Pros: "Was tired and the FA helped me find a row that I could stretch out on and relax. After a long trip from Moscow, the FA's volunteering to help and accommodate a beleaguered traveler was most appreciated!"

Cons: "See above"

Cons: "Got in early"

Pros: "Seats were comfortable ... enough. Boarding process, once underway allowed me to get overhead bin and stash my other luggage in the seat below me. Flight wasn't overly booked (85-95%) so there appeared to be room for others to stretch out. Now about that crying kid..."
Cons: "Ugh. Weather delays. The flight was scheduled to board about 7P but it arrived late and they had to not only unload the self-loading cargo, but clean up afterwards. Would be nice to get a better estimate as to how long it would take to board so that I could hang out in the lounge. In addition, departure from JFK was delayed as well, either we missed the IFR window or got stuck behind some traffic and I fell asleep on the plane only to wake up what seemed an hour later just getting ready to hit V1. No upgrade."

Cons: "Force me to take a bad seat"

Pros: "We were not happy with our flight my flight got cancelled 3 times I miss work they need to reimburse us and also reimburses the hotel cuz we had to stay at a hotel because they cancelled our flight three times and then our flight that we went out on Monday was late because of a flight attendant arriving late to the hotel to the airport"

Pros: "I didn't get a chance to get the gentleman's name at the gate, but he was able to get me on the earlier flight (since I had NO luggage and only 1 carry on that fit under my seat) and didn't charge me the stupid fee for filling a seat that was empty when I was giving up a seat on a later flight that would accommodate those who missed this earlier flight. Nice to see kindness in an industry that seizes fees on every opportunity."

Pros: "The temp"
Cons: "It was too hot."

Pros: "Everything is perfect"
Cons: "N/a"

Pros: "Maintained high standards of service despite massive delay."
Cons: "Boarding and departure was messy because of the delay"

Pros: "We'd paid extra for main cabin so hot to choose seats and got in flight entertainment.. Staff were friendly."
Cons: "No free wifi."

Pros: "The entertainment options and noticing the little touches that Delta is making to improve the brand and experience."
Cons: "Seems like there are legacy "attitude" issues with the crew. I sat on the aisle yesterday, and SEVERAL times I was bumped, quite rudely, by passing crew. In one instance, as they passed to pick up trash, they took two of my three items. They started walking on, and I tapped them as they passed to pick up the third. She brusquely turned and said: don't touch me to get my attention. No please; quite rude, and unnecessary."

Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."

Cons: "Boarding process was horrible, it was first class, priority, zone 1 and then all other zone. There was no order. Flight was delayed. Had a 3 hour delay on the tarmac!"

Pros: "I love Delta. Smooth boarding. Quality service. Keep it up!"

Cons: "Zero communication to the passengers as to why we were delayed for almost an hour sitting on the plane"

Pros: "COURTESY"

Pros: "Flight attendants"
Cons: "Tv wouldn't work and delay that wasn't weather related and the food was awful"

Cons: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Cons: "Still don’t have my luggage yet"

Pros: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Cons: "Move the drapes a few more inches back."

Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."

Pros: "Crew were great"
Cons: "Refreshments"

Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."

Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Cons: "Inflight was better than I expected. But needs upgrading air crafts."

Pros: "The crew were amazing and the flight was very smooth."
Cons: "Keep up the good work"

Pros: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Pros: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Cons: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Pros: "Nice crew pilot food and beverage"
Cons: "No wifi"

Pros: "Staff very pleasant"
Cons: "Evening snack was not the greatest breakfast was pretty food"

Pros: "Shirt flight but well catered, boarding was efficient and quick."
Cons: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Pros: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Cons: "Boarding was chaotic and congested with not much information or order."

Pros: "Time and Good clean place.. in This case airpöane.."
Cons: "It was not entreteiment st all"

Pros: "Comfortable and well laid out seat area"
Cons: "Food was a little substandard for business class"

Pros: "Friendly crew."
Cons: "So many people on a 747!!"

Cons: "Flight was cancelled."

Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Pros: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Cons: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pros: "Fabulous trip with friendly, helpful staff"
Cons: "Nothing"

Pros: "I got some rest"
Cons: "unable to charge my phone or watch movies"

Pros: "Boarding was quick, Flight on time....just a regular service and plane"
Cons: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Cons: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Cons: "Bag was lost"

Pros: "Helpful and smiling cabin crew."

Pros: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"

Pros: "Loved the service...everything was excellent"
Cons: "The bus class seat was a bit narrow at the feet"

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Pros: "Nothing"
Cons: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Pros: "On time."
Cons: "No negative"

Cons: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Pros: "Crew service"
Cons: "Flight delayed."

Pros: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Cons: "Nothing to improve"

Pros: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Cons: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Cons: "I slept didn't have snack offered and no entertainment"

Pros: "Excellent service"
Cons: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."

Cons: "seats on Jet air flight are very uncomfortable"

Pros: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Cons: "The stinky guy behind me, but that's not the airline's fault."

Pros: "early arrival,comfort"
Cons: "late boarding while standing around waiting for pilot to ararive"

Pros: "On time, courteous crew, decent food."
Cons: "Leg room."