The flight was excellent. Their was no service as we boarded, the flight attendants spent about 30 minutes just taking and not really caring that the cabin was about 80 degrees and did not offered any beverage to first class passengers or any passenger. The flight from DEN to ONT is not long but not under an hour, we received one drink and bag of chips if you were lucky. I was in first class…. I did leave my hat on the plane and it only took less than five minutes for a United rep to locate and bring it to me.
Flight was late to take off Plane broke down Had to move everyone to another plane Told we weren’t going to LGA but Newark Also told we would be taken to NY But United lied and we ended up at Newark at 2 in the morning Horrible experience. And the experience of trying to get compensation from United is just as bad. They could not care less about their passengers Never again!
Flight was delayed “due to earlier delays of that plane”, so we were nearly three hours late.
Very easy ! Use the kiosk and bag drop and right to security within 10 min
This planes staff was top tier. Everything went great and had a great flight home.
Destroyed my suitcase. Tired of talking about it. Cancelling my unite mileage plus account.
New plane was lovely. Crew customer service is always lax but expected. Kraft on time and arrived safely.
It was a short flight so I was expecting too much
Had a one hour delay due to mechanical issue. I didn’t think I’d be able to make my connecting flight, but they waited for me and greeted me when I arrived to help things run smooth.
Awful. No counter attendants. No dinner offered due to delays.
Very turbulent flight, no drinks, very little service, unorganized boarding, gate changed multiple times
The flight attendants were extremely sourly and borderline rude. I did not feel appreciated as an AA customer once.
The airplane seats were spacious and comfortable, and the flight attendants were friendly and attentive. The food was delicious like never before. The blankets and toiletries were thoughtfully provided. The captain's navigation was steady and reliable. In short, having flown with Starlux, I won't consider any other airline next time.
Poor seat in rear of aircraft Food at Admiral’s Club Terminal D at DFW inedible
Full flight so overhead bin space ran out & bags had to be checked. When you’re in the last boarding group, you might as well expect that. Don’t pay to check bags though because when they run out of space for carry-ons, they check your bag to your destination for free. When traveling with children, no need to pay extra for seats, they will assign seats & have to sit your children with you.
Multiple gate changes and significant delay leaving DFW. Made for a late arrival
It was super hot. The flight attendant seemed forgetful and abrupt.
For the price of the ticket you get nothing. The plane had 1 bathroom in the back and when the flight attendant did service no one could use it. No announcement just was told to go back to my seat. Ridiculous and rude.
In-flight Wi-Fi didn’t work and the flight was 25 minutes late. The Embraer plane I was on was pretty old and the tray table was broken.
American Airlines no longer has Bischoff biscuits. This is intolerable.
