Find cheap flights from Colorado to South Carolina

Cons: "Loved the sleep pack, you guys rock!"

Cons: "Maintain their planes, we were delayed more than 3 hours and this was such a poor way to handle it."

Pros: "The crew was really professional and I liked a lot of leg space."

Pros: "TAP Portugal was great."

Pros: "They upgraded my seat for more room I have no idea why but it was very ki d of BlueJet to do this I was extremely thankful."
Cons: "Wish all airlines could some how speed up the boarding process."

Cons: "Flight was delayed by 4.5 hours, crew treated it like just another day and just another delay. First negative experience on JetBlue. Hopefully its the first and last."

Pros: "Was able to sit next to my daughter."

Pros: "On time boarding and departure Arrival at destination a lot earlier than expected Great service on the plane Pleasant crew members"

Cons: "delayed by 2.5 hours"

Pros: "Seat was spacious and comfortable"
Cons: "The flight was nearly an hour delayed and the only way to talk to someone until right before the plane arrived was to go back to the ticket counter (and go back through security)."

Pros: "Personnel were great, flight left on time and arrived early! The rratings for food and entertainment do not apply, since I was not offered either. This was fine with me on the short flight."
Cons: "No complaints"

Pros: "JetBlue provided ear plugs and a sleep mask. I honestly slept most of the trip. Red eyes are awful, but JetBlue made it bearable."
Cons: "Couldn't turn brightness down on headrest monitor. Both of the other screens were able to crank brightness down to off"

Cons: "Sitting waiting for over 30 min in the heat of the plane and delay in take off from mechanical issues. Flight was smooth though once in the air and great service"

Pros: "The Crew was most pleasant as I was the last to board."
Cons: "Food offering minimal"

Pros: "Comfortable seats, snacks, good price, nice & helpful were all the flight attendants and persons at the counter. Flight was 20 min late arriving at Denver, but our pilot got us to Boston on time-much appreciated. Free WiFi was great.seats and the next plane (my plane)o not"
Cons: "Could have taken an earlier flight from Boston to DCA, but there was $75 change fee even though the plane had lots of seats. But I do not hold this against JetBlue."

Pros: "Great flight! Thanks."

Pros: "Efficiency. After flying another airline out and then Jet Blue home to CHS from BOS, my husband asked I just pay for Jet Blue only."
Cons: "By the time I get my movie playing, I end up missing the last 5-10 minutes...what happens at the end is a mystery"

Cons: "Boarding was delayed 45 minutes due to maintenance issues"

Pros: "New plan was clean, good staff, pilot did great landing in storm"
Cons: "Even in an additional room seat, the seat cushion itself was very uncomfortable. The tracker map wasn’t working"

Pros: "Liked eye mask"
Cons: "Couldn’t recline seat"

Pros: "More leg room compared to a. very uncomfortable United flight I took with no leg room"
Cons: "Nothing"

Cons: "The security and boarding area in Boston needs to be larger to accommodate a full plane of people and all others boarding their planes."

Pros: "I sat at the back of the plane and the flight attendants were great."

Cons: "Flight delayed over 5 hours"

Cons: "Delayed 3 hours"

Cons: "Flight was over an hour taking off and I did not get seats I chose."

Pros: "Steward worked extra hard to serve, inform and update passengers."

Pros: "The flight and crew were totally fine. I slept the whole time."
Cons: "There was not a single JetBlue employee at the Denver airport until exactly 2 hours before the flight. There were many passengers (upwards of 20 and many with small children) waiting around to check their bags and unable to access the food/bathroom/go through security. Everyone was confused and upset. While I understand that there are no flights for several hours prior to the late-night flight I was on, that does not mean that there is no need for an employee presence. Many people arrived multiple hours early because the most common destinations for Denver travelers are the mountain ski towns and the last departures of the shuttles that run from the mountains to the airport leave at 3:00pm. Therefore a large number of passengers arrive by 6:00pm for midnight flights and are left waiting in the check-in area until 10:00pm. The situation was made worse by the poor communication--there were signs saying that checkin was open only from 8:00am-11:00am, which left everyone very confused, given that we were on evening flights. There were many angry people sitting on the floor around the JetBlue counter."

Cons: "Both my flights were delayed for many hours. The departure flight was due to weather - not Jet Blue's fault but the return flight was delayed over 4 hours. We did receive a voucher but it hardly makes up for the extended delay to arrive home."

Pros: "everything"
Cons: "nothing"

Pros: "Compensation for delays, great service"
Cons: "Delays"

Pros: "The staff was super friendly and lively even though it was midnight. The flight was so smooth I slept through the landing"

Pros: "we were assigned seats in the 5th row with extra leg room that we did not pay for. We were able to watch the bowl games while we were delayed after boarding."
Cons: "the plan was at the gate but the pilot was taxiing at JFK to come to Boston to fly our plane. Then after taxiing we had to return to the gate because of an engine problem so we were more that 2 hours leaving. Worse than that once we go to Charleston we waited more than 45 minutes for our luggage to get to baggage claim. Hard to be very complimentary..."

Cons: "Airlines lost my baggage took 3 days to finally receive all of my luggage"

Pros: "Crew very helpful and pleasant"
Cons: "The 2 hour delay"

Pros: "On the overnight we got eye masks and ear plugs and pleasant lighting. It was very nice. Every one of the staff members were nice and accommodating."

Pros: "Service and comfort"

Pros: "Safety"
Cons: "4 hours late"

Pros: "Comfortable seats. For cheap seats."

Pros: "Crew"
Cons: "Nothing"

Pros: "Seats were comfy."
Cons: "Delayed 2 hours, crew handled it pretty unprofessionally. Once on the flight from Denver to Boston, the crew were rude to me every time they spoke to me. They repeatedly bumped into me without apology and repeatedly told me to do things I had already done like put my seat up and buckle my seat belt (but strangely didn't do the same to the older couple next to me that did have their belts unbuckled). The computer screens barely worked and the map kept flashing to advertisements telling me not to watch the map. I literally just wanted to watch the map. I would not fly jet blue again because of this experience"

Cons: "Headphone jack was missing completely. Unable to use entertainment"

Pros: "Good choice of snacks for free. Leg room. Easy landing. Good choice of TV and movies."
Cons: "No complaints. One of the flight attendants seemed kind of annoyed, and put off by any request anybody made."

Pros: "With the 3 hr delay for weather, I appreciated the snack boxes and water provided at the gate."

Pros: "Absolutely nothing."
Cons: "My flight was delayed. I asked JetBlue if I could make it to the gate in time for my connection and they just put me on a different flight even though I asked to try and make the gate. My flight arrived in time and I barely made the gate and TAP called my name as I was running to the gate on time, but since JetBlue changed my flight they said I couldn't get on the flight I was scheduled and purchased. So I had to get a hotel, neither paid for that or the money I spent in Boston for over 24 hours. Terrible work."

Pros: "There was no food or entertainment options so should have a N/A option"

Pros: "First time flying with Jet Blue and it was great. Loved the leg room and amenities at every seat."

Pros: "Food and crew"
Cons: "Lost baggage"

Pros: "JetBlue is a excellent airlines"
Cons: "nothing to unlike"

"Pilots found a smooth flight path! Wowza!!"

Cons: "No baggage space in overheads. Despite being in an early boarding group"

Cons: "40 minute flight delay and my luggage was lost/stolen."

Cons: "Delta.... they’rrrrrr Grrrreaaate!"

Pros: "The crews were super accommodating and my seat was so comfortable I actually feel asleep which is something I have never done on a plane before."
Cons: "Load the plane from back to front. It makes sense as people leave the plane from front to back"

Pros: "Most of the crew was great with the exception of curbside check-in in Denver."
Cons: "Curbside needs to stop chasing cash tips and do their jobs. If they focused on that tips would be easy to come by. The curbside attendant that took my bag didn’t even bother to check my id. He asked me my name and asked where my destination was. I told him Cincinnati as a layover then LaGuardia where he said that was wrong. He then proceeded to print a boarding pass that wasn’t mine and load my bag into the conveyor. Not 5 mins go by when I realize what happened I wound up having to go to special services to rectify the situation. Which ultimately consisted of me waiting another hour in LaGuardia to get my bag. Please delta have these curbside handlers actually want to do their job and stop chasing cash tips."

Pros: "Crew was very pleasant. Boarding and deplaning was smooth and easy!"

Pros: "Crew was friendly and efficient."

Pros: "Good"

Pros: "Nothing"
Cons: "Idk terrible flight experience with delta"

Pros: "I think Delta is upping its game, and I’m pleased to see that. Almonds for snacks, phone info about the state of your checked bags—good stuff."
Cons: "Of course the seat was not “super comfortable,” but whe you pick Economy, you know that."

Pros: "Availability of WiFi, a charging port and media options puts Delta a step (or two) ahead of their competitors. The professionalism of the crew, as well as the complimentary food/beverage options are also excellent."
Cons: "Not the airlines fault, but my 6’4” frame doesn’t fit very well in a middle main cabin seat."

Cons: "Delayed 4 hours"

Pros: "Quick flight...ahead of schedule"
Cons: "Cheese It’s are boring...miss the snack mix"

Pros: "Met expectations; except for treatment of an oversized passanger, which turned out good in the end."
Cons: "Refreshments"

Cons: "Have rhe right to carry at least one luggage per person at no cost. Besides carry on and personal item. Tickets prices and luggage costs are extremely expensive."

Cons: "Seats are so small. Flight was delayed."

Pros: "Staff from Check in to aircraft very pleasant. Snack choice in Coach impressive."

Pros: "Nothing"
Cons: "I bought a ticket thinking i bought it through kayak but I actually bought a ticket through a third party in India. Where no one spoke good English. I called the agency to find out if I needed a Visa for my visit to Australia and the told me no. So when I showed up to the airport I didn’t have the right documents and I MISSED MY FLIGHT. Also the wouldn’t just change my flight and charge me the change flight fee. They cancelled my flight entirely and made me buy a whole new ticket!!! Worst flight experience I’ve ever had and this is not my first time flying to Australia or out of country."

Pros: "Friendly cabin crew. Early am departure. On board entertainment is a great selection of movies/TV etc. Clean aircraft. Comfortable seating. Great flight."

Pros: "Food and entertainment was good"
Cons: "The bathroom I used was disgusting."

Pros: "Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent"
Cons: "Flight delayed, almost missed international connections"

Pros: "Nothing"
Cons: "Frontier canceled the flight. Delta delayed the flight that I rescheduled. One of the worst traveling experiences I have had in a long time. My day started at 3:30am. I’m just now going to my hotel at 12:40 am"

Cons: "Was unclear which zone was boarding. Legroom was comprised when passenger in immediate row ahead reclined seat early in flight."

Pros: "The fact that there was a screen for movie selections and a charging port for my phone and the flight attendants were super nice"

Pros: "At least the flight wasn't cancelled?"
Cons: "Five minutes before the scheduled boarding time, it was announced the flight was delayed by 1 hour 25 minutes. I am almost certain this was not weather-related, according to flight trackers. I understand that weather delays are essentially out of airlines' hands. However, if the delay is caused for other reasons like "mechanical issues", or any other errors or miscommunications within the airline itself, then they should be held liable. My time is worth money, so any delays not weather-related should result in a reasonable refund based on the duration of the delay. An apology doesn't placate customers' frustration and inconvenience due to delays."

Cons: "Bags never arrived at the listed baggage claim. After 45 min, I saw bags on a different claim station and I notified everyone standing around. BUT, I filed a claim with Delta and was immediately given 2500 miles, as guaranteed!"

Pros: "Great people and crew early arrival nice passengers"

Pros: "Delta is great"

Cons: "Poor Delta DEN counter agent experience. Name on ticket didnt match Delta profile name nor TSA [rofile name. Delta counter agent would do nothing, except blame TSA. Would not check ticket name vs profile name. Happened two consecutive flights. Flight tomorrow morning has no TSA Pre clearance on boarding pass. This will be three consecutive flights. Also seated me next to a person who needed 2 seats to himself. Please never seat me next to a passenger who cannot fit in their own seat. I am switching to SWA."

Pros: "On two of the legs of the trip they notice I was a tall person with long legs and upgraded me to seats with more leg room!! I didn't even ask. Thank you."
Cons: "On the way back there were open seats with extra leg room and I asked the gate attendant if it was possible to switch my seat to one with more room and they said they only could if I paid extra."

Pros: "Crew was nice."
Cons: "The Entertainment sucked. Again I was sitting in comfort class which in theory should buy you more comfort and better entertainment. There was a ton of movies from the 90s and the same movie selection from about 6 months ago when I traveled with them. Also, what is going on, with having to use your own cell phone to watch movies on the plane? Whatever happened to the screens in the backseat of the front seat? I ended up with neck pain from trying to watch a movie on my phone. Delta has become very cheap. It is going into some serious decline."

Pros: "Nothing"
Cons: "Let me just say that I’m a loyal Delta costumer until now. The flight attendants (the two women) were an absolute nightmare. They were so rude and condescending. I was carrying with me my service dog and a bag containing an expensive medication (it couldn’t go on the top bin). Despite being in the comfort class and having the seat next to me empty, we were tight for space. The flight attendants were unreasonable and forced me to put my medication on the top bin despite the fact I had told them it was extremely delicate, that it that to go upright, and that I needed to keep it with me. They did not listen and pressured me into giving them the medication. The medication could have easily gotten broken. Thankfully it didn’t but this is no way to treat a human being."

Pros: "Ran smoothly, typical flight, everything was as to be expected. Everyone was polite and courteous."
Cons: "Tight seats, boarding process was a bit lengthy, and we hit some turbulence (obviously beyond anyone's control). The pilot and crew handled it well."

Pros: "Most comfortable flight I have taken in some time. Spacious seat, power, good entertaiment, attentive flight crew. On time. Not usually a Delta flier, but times and destination made Delta the choice. Turns out a great choice."

Pros: "What a city.. Unique for hell sure..."
Cons: "Nothing"

Pros: "Same as previous"
Cons: "Same as previous"

Pros: "Friendly Staff"
Cons: "Check in was very hectic due to limited staff and getting bumped by the red carpet flyers. Boarding is always a little congested due to the lines. Better snacks please!!"

Pros: "Food, crew, boarding"
Cons: "I had a screen in front of me that did not work. It was annoying. Fix it."

Cons: "I fly Delta quite often, and am usually pleased with their service, but the morning of June 23 was terrible. I got to the airport in Denver at 5:30 am for a 7:30 am flight to Atlanta, and the line to check a bag was about 40 people long. I waited 55minutes to check my bag, as they kept moving the ski priority people, and people in danger of missing their flight, to the head of the line. There were obviously not enough Delta workers on staff to process all the flights at that time."

Pros: "Everything else fine."
Cons: "Made me check my bag - even though ther was plenty of overhead bin space."

Pros: "I didn't like anything because the fly leat 3 hours"

Pros: "First we had a mechanical after boarding. I was rerouted through Atlanta. That flight is now delayed by 2hours. I then had to reroute to West Palm Beach instead of Ft Lauderdale. I will leave 9 hours after my original flight time and arrive 8 hours later. Just ridiculous"
Cons: "See above"

Pros: "The cabin crew serving the main cabin were exceptional. They were efficient, kind and FUN. We were an hour late leaving and 2/3 of the plane was worried about tight connections. They handled it with grace giving each person their departing gate and asking everyone to let a gentleman off with a 10 minute connection. They made the flight memorably enjoyable."
Cons: "Being an hour late isn't ideal and I understand that it wasn't their fault (the plane was late arriving into Denver. Those things happen. They still goto people to Detroit in time to make connections--barely."

Pros: "The flight attendants were so nice and accomadating. Even came by to refill our waters! I've never been on a flight with such friendly flight attendants!"

Cons: "I drove 5 hours to get to the airport and unfortunately ended up delayed because of traffic and slow shuttles from parking. I arrived 1 hour before the flight, but security was so slow I didn't get to the gat until 10 minutes before arrival. There were no gate agents present and despite banging on the gateway door and other Delta agents at the adjacent gate, no one helped me. I can only surmise that they had already given away our seats, which were award tickets, GAINED BY BEING A LOYAL DELTA CUSTOMER. The gate agents were unapologetic and useless at rebooking, and I bought a ticket from Southwest instead. As i was trying to get to my sister's wedding, and repeatedly told the agents this, their behavior was particularly abominable. DELTA, YOU'VE LOST A LOYAL CUSTOMER."

Cons: "Seats too close - I'm not that tall and my knees were jammed against the seat in front of me."

Pros: "Was able to get on a flight after ours was cancelled. Delta was in scramble mode and their gate staff worked hard ot deal with a frustrated flying populaiton"
Cons: "After paying for first class round trip airfare, we were given seats in coach in the rear of the plane, in spite of empty seats (plenty of them) in first class and economy comfort."

Pros: "Plane was clean and staff were friendly"
Cons: "The snack options were quite average"

Pros: "Flight attendants were lovely"
Cons: "Nothing"

"Unlike other airlines, did not allow for basic economy flexibility for new COVID spike. Disappointing."

"Self entitled pax loudly continuing his telephone conversation after pushback was tolerated and only after the safety demonstration did crew address it."

"We were delayed in Charlotte for almost 2 hours because American Airlines didn't have flight attendants for our flight."

"Two meals were served in the First class during 9hr long flight! Great for domestic!!! Mai Tai drink was excellent!"

"The delay could have been shorter. Rough traveling late at night with an infant and then a delay."

"No snacks"

"Employees very helpful and courteous. Nice trip."

"The seats were small, even for airplane standards. No on board wifi to use the app entertainment."

"WiFi did not work at all!"

"Too busy trying to sell AA credit cards"

Pros: "Yes made sure mask was in place"
Cons: "No"

Cons: "The airplane was very cold, and our seats were screwed up. Gentleman at the gate was very helpful, and handled the problem the best he could."

Cons: "My eyes were watering and my nose was itchy for the entire flight and I had to hold back sneezes and I think there was something in the air on the plane that was causing this to happen. I was double-masking and I do not have allergies. I wonder if it had to do with the chemicals used to disinfect the plane between flights? I was not very comfortable, to say the least. Everything else was great, though, but I don’t think I will be flying again anytime soon."

Pros: "the crew was amazing. Seats needs to be more comfortable."
Cons: "seat needs to be more comfortable."

Pros: "The flight went great. Even though it’s been raining for days. The flight was quick and we landed on our wheels."
Cons: "Waited to disembark the plane being told the sky bridge was closed. Watched two other flight land after us pull up to disembark. Now I’m going to miss my connecting flight. Oh well. Maybe next time it will be better."

Pros: "Nothing at all"
Cons: "Food, drinks deboarding is awful, just awful experience"

Pros: "Nice clean new airplane, pleasant crew."
Cons: "Time to start offering complimentary wifi in first class"

Pros: "N/A"
Cons: "Flight attendants need to enforce all policies. It makes no sense to enforce a seat being leaned back a 1/2 inch but allow a Face Mask be worn as a Chin Guard through the entire flight instead wearing it properly!"

Pros: "NOTHING"
Cons: "They could start by not allowing a non-compliant passenger ON THE PLANE. When he was already not compliant in the damn terminal. (Dude didn’t wanna wear a mask) forced the captain to circle back and screw our timing for our connecting flight. You might say, how can we blame AA, well, because they chose to allow him to become a problem and then exasperated it by allowing him in the damn door of the plane. Now we got stuck in Charlotte for the night. Nothing like being late for your Grandma’s funeral. Pathetic AA! PATHETIC!"

Pros: "Crew was great. Plane felt good and clean."
Cons: "My flight from Gainesville to Charlotte, we had to deplane down plane steps. I was told we would have jetway every flight. I have had hip replacement and steep steps very uncomfortable. Unable to deplane down them with both purse and small carryon. Someone always has to help me carry my carryon plus theirs as there is no provision for help from the airline. American seems to be only airline to do this, I will have to reconsider flying with you in the future."

Cons: "There was no entertainment in first class for a cross country flight"

Cons: "American Airlines has to be the worst airlines there is. It never fails that they try I Cath someone and try to pretend that their carry-on bagIs too big. They have this tiny little frame no reasonable carry-on could possibly fit into. Over and over again I see people including myself and my traveling companion’s having to check their carry-on bag because their “too big” this is nonsense. These are standard size bags. It’s more than enough space on board the plane. In a way in which the gate check individuals handle this interaction is a palling you’re insulting demanding and don’t give you a chance to rearrange your luggage so I can go into their absurd dimensions"

Cons: "No snacks or drinks provided on any of my flights on American this weekend. 2 of them were real short so that makes sense but other 2 were long enough to have this but stopped before my row. We were Delayed, which is understandable, but not sure why we couldn't board and wait for crew to come on to speed up process rather than waiting for crew to arrive to even begin boarding process. I assume it's a safety thing but seems like there could be a better way to handle this and speed up process to make sure people aren't missing connecting flights."

Pros: "Not a lot. Entertainment options on board were decent. Food was alright."
Cons: "Everything! Crew were terse, rude and inattentive. Due to an issue with a bag on board without the associated passenger we had to taxi back to the stand for it to be removed before we could take off. This cost us an hours delay. There was limited apologies for this, no refreshments provided during the wait and poor communication of this. During the flight the staff were inattentive and sparing with refreshments. Service generally did not live up to expected level associated with an inter-continents flight. The flight was turbulent but crew and captain seemed over cautious with it and crew had to remain seated unnecessarily at times and at the detriment of passenger service. One stewardess wouldn’t even let me finish a drink before removing it from my hand claiming we were about to land and she had to sit down because of turbulence. We were still 40 mins from landing at this point! All in all a pretty bad flight, and it’s safe to say I won’t be flying American Airlines again."

Pros: "Plane was new and clean..good leg room."
Cons: "Being told to shut window blinds and spent most of the journey in darkness. No hot drinks. Long gaps between cold drinks. Staff not very friendly."

Cons: "The gentleman sitting next to me never turned his phone in to airplane mode. His phone rang several times while the flight attendant was going through the safety procedures right in front of us. This was after the announcement came that all electronic devices where to go into airplane mode. The flight attendant did not do anything and seemed to ignore the phone that kept ringing. The gentleman was even talking on the phone while the flight attendant was going through the safety procedures. Later while landing an announcement came over that we were to return to our seats, close all tray tables, and seats ts in the upright position. At this point the gentleman sitting next to me leaned his seat backwards. The flight attendant passed by the gentleman at least three times and never said anything about his seat back. Evidently this flight attendant did not care to do his job properly."

Pros: "late boarding - Chaotic at the boarding gate"
Cons: "BAD Public Relations: AA announced the flight was overbooked, then called up 3 young ladies. Their reaction was seen by everyone. They had just gone through the entire procedure to get to the gate and were forced to be stranded. FIRST CLASS: food service: could there be a rating less than POOR? we were given 10,000 miles (yes that bad) but just like Whose line - the points don't matter when the airlines is that bad! Crew response: We're not any worse than the other airlines - my response: WRONG! NO WIFI NO entertainment NO CHARGING AREA magazines were missing pages in both seats- requested new one never received"

Pros: "Good legroom on economy"

Pros: "Great crew, comfortable flight."

Pros: "The plane was late but from that point everything was fine."
Cons: "Nothing"

Pros: "The in flight experience and entrrntainment was great."
Cons: "The preboarding process by American Airlines was really bad. My passport was looked at 6 times before I boarded. This is after going though passport control by Spain officials at the airport. AA has people waving you down the aisle looking at your passport and sending you to then Verify my boarding pass and that I had documents ok to travel, they told me I did and still sent me over to a security person who asked more questions than the immigration officials in the US, he then sent me to the counter to get my passport scanned ( not sure what that meant), after waiting 10 minutes of waiting the counter clerk asked me what I needed and I told her I was sent there, it was evident there was no reason for me to be there and she printed my boarding pass, which I didn’t need since I had a mobile pass. Then when boarding the aee two people asking a bunch of questions about people having control of their items and looking at your documents which the person who scans to board does again...really very inefficient and slow, it sure it is really helping with safety. Could be done smoother, faster and a lot less people."

Pros: "I decided to travel First Class from Houston TX and that was the greatest choice I ever made. IAH requires travelers to arrive 2-3 hrs early due to traffic or weather conditions. I checked in at 2 pm and waited for my 5 pm boarding call. First class was amazing! I stored my belongings without any issues. I sipped wine and dined on pasta and watched the movie Father Figures with Owen Wilson and Ed Helms. The stewardess was polite and friendly. The food was enjoyable and the passengers were friendly. The bathroom as also immaculate, I was impressed."
Cons: "No complaints!"

Pros: "How the pilot flew faster from New Bern to Charlotte because we were 3 hours behind schedule, so I appreciate his effort."
Cons: "Right from the start, customer service was not compassionate in helping out. I was forced to leave my huge luggage behind in order to make it to the next available flight. In addition, American Airlines continued delaying their flight departure times like it was no big deal.. It was stressful for many passengers. This other woman and I had a second plane to get onto, and were worried that we wouldn’t be able to get to the next plane ride because the first plane ride was pushed back like around 10 times or so. This is my first experience with American Airlines, and absolutely do not have a good impression whatsoever. I do not support this airline because it is clear that they do not value their customer’s satisfaction, wellbeing, or schedules."

Pros: "Called 1-800 hotline and got a new flight"
Cons: "Was at gate onntime for flight. At boarding time passengers were informed if there was an issue with the plane and maintenance is on their way to check out the problem. 30 minutes later we were still till that maintenance is on their way. One hour later there is still no information as far as when the fight will leave but they kept updating the boarding time. There was only one person of the counter who could help re-assign passengers to different flights due to their layovers. After waiting in line for 40 minutes and the line making no movement I called the airline 1-800 hundred number and explain my situation to the American Airlines Airlines representative. they really give me a new flight that left 20 minutes later after my call if I did not call I would not mean it that flight nor any other fights that morning because they're all in the afternoon."

Pros: "I got there safely."
Cons: "I will never fly American Airlines again. From the moment I checked in with the ticket agent to getting off the plane it was a disaster. The ticket agent was rude, hostile, and dismissive. Employees walked through the line at security forcing everyone to consolidate their belongings to one bag. I had a large wallet in my hand and was told I had to step out of line to put it in my backpack. They only allow you one bag to carry on without paying extra. At the time of boarding they announced that the overhead storage was full so even those that paid extra were still forced to check their bags. The plane was dirty, the service was slow, overall just gross. They don’t have WiFi or in flight entertainment so I paid the $20 to purchase the WiFi. It was worthless. I couldn’t stream anything, even music kept stopping to buffer. I understand it will be slower then on ground WiFi, but it was impossible to watch anything and a complete waste of money."

Pros: "Everything. I bought some souvenir magnets from the shop across from Starbucks near Gate C5(?). The gentleman working the register was very pleasant and was a welcome personality so early in the day. As a service member, I would like to thank him for his service. He was consistent in asking patrons whether they’d like to purchase a travel kit for the troops. A few patrons were abrupt and responded rudely but he maintained a level head and pressed on. Great attitude and professionalism. Thank you very much for your support! Also, I was able to get my Military discount applied towards my purchase which enabled me to purchase 1 travel kits for my fellow service members. A little goes a long way and when returning from deployments or coming home for R&R, it tends to be hectic and I, myself have often forgotten toiletries which I was able to get from the USO. The USO staff were also friendly and did an amazing job handling all of the personnel that funneled in, exhausted. Great attitudes and clean facilities. I would love to see an expansion to this USO location. They were full up this day, thank you for having this available to us! TSgt Angela Santiago Otero, USAF"

Pros: "The plane was newer, drinks are available. Seat only reclines half an inch or so so get ready for that."
Cons: "Crew on aa is the worst bunch of entitled fools, almost as horrendous as united."

Pros: "Boarded on time."
Cons: "Left 25 minutes late. when I asked the flight attendant to let me move further to the front so I can leave the plane quick and not miss my connection I was told that there were no other seats. I looked and YES there was at least 5 other seats in rows much closer than mine! Also upon arrival we did not get off the plane for 15 minutes . My connection was boarding already. I had to go from gate E 6 to gate B14 in a flash at the age of 66 I barely made it out of breath and they were about to close the doors! I was not a happy camper when I was told in the flight 5406 that I had plenty of time!!! not to worry!!!"

Cons: "Got a notification of a TWO HOUR DELAY departing SFO. Rebooked into Charlotte instead of Dallas to connect to Fort Myers. THAT flight got delayed AFTER the doors were closed by another 45 minutes which caused me to miss my connection to Fort Myers AND have American Airlines leave my bag in Charlotte. I rebooked into West Palm Beach to drive to Fort Myers and my bag stayed in Charlotte even though there was ANOTHER 45 minute delay to change a tire on the plane. If I practiced medicine the way the airline handled customers, I'd kill every third patient!"

Pros: "The cabin crew were friendly and apologetic for the chronic problems with the entertainment system. The pilot gave us a smooth flight and landing, and was very conscientious about turbulence prevention and safety."
Cons: "The inflight entertainment system was spotty. Some customers had monitors that worked, some did not. A woman with a two-year old had one of the malfunctioning monitors and was forced to entertain her child for nine hours without tv, movies or music. Similarly, on our flight over to London 10 days earlier, my husband and I were 2 of more than 30 passengers whose monitors never worked and we were forced to fly for 7 hours in the dark on an overnight flight staring at the backs of seats. It was miserable. The cabin crew told passengers they had begged the airline for years to replace the system but the airline refuses. Will not fly American Airlines transatlantic again."

Cons: "I found out at the airport the day we were leaving for Spain that my daughter's passport had to be valid for 3 Months after we returned home from our trip. When booking a flight out of the country it would be nice if Air .com could of mention that to me. We were trying to get to a cruise we had already paid for that was going out of Spain. They would not work with me at all and cx my whole booking. When I tried to talk to them on the phone the man could not speak very good English and was not making any since at all. I let him talk to the British Airlines counter manager and the manager tried to explain that he would have to rebook us that he could not. Air.com was horrible and never helped us out at all. They should not be in business . I paid them of course months ago and I was just out the 1400.00 dollars. British Airlines was amazed that they did nothing to help us out."

Pros: "Great flight, Fantastic landing in Charlotte. l was pleased with everything on flight home."
Cons: "My 11am flight had engine problems, so at 1pm they asked if anyone wanted to leave and take the 2pm flight to Charlotte. About 30 people said yes, as I did too. After running across Heathrow to make flight, we got on plane and Waited....seems after running a Mile across the airport, they Decided to HOLD the Flight and have everyone from 11am flight take the 2pm flight to Charlotte. All the baggage had to be taken from 11am flight and brought to 2pm flight. Delay for take off was almost 2 HOURS!!! Instead of arriving in Charlotte at 3pm, we were Leaving at that time!!! Didn't get to Charlotte until almost 9pm. NO ONE on Flight from 11am was Happy about this."

Cons: "Without any explanation...American Airlines cancelled my reservation! I needed to be sent back to poor quality hotel for a night and take a different flight out the next morning. American Airlines was supposed to provide transportation back and forth from the hotel however a car never showed up at the hotel to pick us up and I needed to get my own taxi at the last minute (American did however reimburse me for the taxi fare at the airport). I never received an explanation as to why my reservation was cancelled and was never offered any type of compensation for such a major inconvenience. They dd ultimately waive my 25 bag fee but it wasn't very easy to even get that from them. I felt that they should have been more empathetic towards my inconvenience and offered me any type of compensation to make up for such a horrible experience. When I asked about possibly being upgraded to first class they told me absolutely not! A little graciousness can go a long way, American Airlines showed that they could not care less about my inconvenience (other than Rodrigo at the counter the next morning who actually showed he was truly sorry for the situation and at least ended up moving me to a row with more legroom). Other than this, I was extremely disappointed with this experience and how it was handled."

Pros: "Never again. I had a connecting flight with a one hour layover and almost missed it. The plane to charlotte was very late boarding. Once i land I rush to my gate because I only have 20 minutes before they start boarding ; I get to the gate and have to wait almost an hour. At this point I still havent eaten because I am waiting around by the gate and the attendants are not communicating any information. Then they finally tell us that the reason the fligt hasnt boarded was because the flight attendant misplaced her luggage in the previous flight and was waiting to arrive to the terminal. Now how is that my issue? American Airlines needs to do better!"

Pros: "The trip from st martin was fine in terms of check in. AA opened their windows early so we beat the crowd."
Cons: "The plane left 20 minutes late, and then we hit turbulence and a bit of rain close to our arrival in Charlotte. I had originally booked a flight through Miami with plenty of layover time to get a connecting flight to Dallas, but AA canceled that one and put me on a connection the following day! When I called customer service, they were helpful in regards booking and assured me there would be plenty of time to connect through Charlotte. When our plane landed 35 minutes late, there was only 15 minutes to connect, and we waited for baggage that whole time. No idea what took baggage so long, but the result is that we missed our flight. AA did put us on standby for the next one, but that meant our relative had to pick us up at midnight."

Cons: "They lost 1 of 4 bags."

Pros: "The flights left on time and arrived early. It reminded me of the old days when everything ran like clock-work."
Cons: "The leg room was barely enough for me and I'm 5'4". I can't imagine people much larger than me being comfortable at all. Also, the chair made my back hurt, so I did a lot of sitting up straight as opposed to being "in the chair". I noticed that you had snacks for purchase on the flight, but the free snacks were cookies and pretzels. It would be nice to offer a trail mix or dried fruit. Pretzels are good for people who might be a little sick at their stomach, but better snacks are a nice option. I ordered coffee and it was perfect. Overall, the flight was a good flight, just a little tweaking and it would be great. Thanks for asking."

Pros: "Nothing"
Cons: "It cost me $86 dollars to supposedly upgrade my seat to an exit row with tons of leg room. Granted there was plenty of leg room but the seat was extra narrow to give room for an emergency exit if necessary. I'm not huge but I barely fit in the seat. It was an uncomfortable squeeze which of course got worse as the flight continued. I complained to an attendant that the seat was too small and he had no remedy. If I was a few pounds heavier it would have been impossible. You'd think they would warn a customer of the narrower seat. It's so obvious that it's all about profit for the airlines which sickens me."

Pros: "I landed"
Cons: "Flight was changed which left me with five minutes to get off one plane and onto another. I got to my first gate early and attempted to ask the person there about the timing. She walked away without looking at. On her way down the hall says it will be open in an hour. An hour later I go to the gate. A woman is there and finishing up with another customer. When it was my turn, she said she was closed, yet she helped the joy behind me for over an hour. I know this because I got In the generic questions line and stood there for an hour watching the woman who was "closed" help this guy. When I was FINALLY able to talk to someone, the only thing he told me was to walk fast. That was well worth the 2 hour wait. I will never fly with American again."

Cons: "Apparently my seat change did not go through because I was still stuck in the last row near the bathrooms. I must say, the fecal aroma really complemented the on set nausea that was triggered by the turbulence. Every time I thought I was gona drift off to sleep I was rudely awakened by the constant "thwacking" of the bathroom doors. The family next to me was nice enough but they did have a toddler who was very loud and unhappy and the tantrums followed. I have been a server for 14 years and generally can brush annoyances off like this but this was by far the worst flight I have been on."

"Best flights I have had in a long time!"

"On time flights would be better"

"Be on time"

Cons: "Denver airport policy kept us on the ground for about an hour because of lightning somewhere that was supposedly heading towards the airport but never showed up. The crew did what they could for the comfort of the passengers - gave out A water & A snack (except really turning on the air conditioning)."

Pros: "The cabin temperature was hot before and during the flight."
Cons: "Cabin temp."

Pros: "Our first experience with Budget travel, no bags, no carry on luggage."
Cons: "We expected little and got it."

Cons: "25 minutes late due to having to wait for galley to be stocked. Left the ramp and sat another 15 minutes on the tarmac. Never happened to me on Delta."

Pros: "Seats better, newer."
Cons: "Attendants were not as friendly as other flights"

Pros: "Efficient once we got going"
Cons: "One of the flight attendants was slurring a lot... and they must not have had much time in between flights because we were 20 min delayed after hearing they had to get food."

Pros: "Movies"
Cons: "Cleaner. On time"

Pros: "The crew was great."
Cons: "There were no phone chargers and no snacks."

Pros: "Na"
Cons: "Na"

Pros: "Very friendly and helpful crew!"
Cons: "Beverage and food was not available on a few of my flights. And neither was in seat entertainment."

Pros: "Read above"

Pros: "Staff was all friendly and exhibited positive and helpful attitudes. I also think the price and route was an excellent deal for this flight. It was actually such a good deal, it’s the main reason I even went."
Cons: "I think the baggage restrictions thing is really slimey and a shameful scam. I actually wouldn’t have minded paying around $50 more for my ticket and hand the bag included than be misled into thinking I could take luggage and finding out after it’s too late that I have to pay for my luggage. I think it’s a really sleazy business tactic (akin to resort fees). Fortunately for me however, I don’t travel with luggage so it doesn’t directly affect me. Still think it’s. Shitty way to do business though."

Cons: "I didn't go on my trip. My course in SF was cancelled and United would n't refund my money or change the dates for my trips because of there basic economy package. They have 3 different economy packages and the economy basic doesn't get refunds and you can't change the flights if needed. It feels like they are banking on increasing there ROI with this basic economy ticket which is 40 -60 dollars cheaper than the next economy package. Intuitively they know people will pick that, but if something comes up the customer is screwed."

Pros: "Staff was friendly"
Cons: "United has a system glitch and we were delayed. I got in around 1 am instead of 11 pm. I decide to order a glass of wine and since they don’t give receipts. I found out i was charged for 2 glasses instead of one. To top it off the co-worker i was traveling with didn’t get charged due to the inconvenience and delay. i travel a lot with United (higher status than him) and would have liked that offer (and not get charged one i didn’t order) being a mileage plus and credit card holder. I did go on line and ask for a credit and they did make it right and give me a credit."

Pros: "We were forced to re-book this leg of our trip because of "insufficient" layover time. The United Airlines staff helping the numerous customers that were forced to re-book were not friendly, did not function with any sense of urgency and were as minimally helpful as possible with the inconvenience. After exiting customs we had 30 minutes to get to our gate, instead of offering to take us to the front of the line to get through security faster we were simply told we would not get through it in enough time to make our flight. Initially we were not even told we were going to be re-booking our flight, we were only told that we needed to re-check our bags at the counter after exiting customs. The entire interaction was very frustrating."

Pros: "I went to go talk to an employee about my flight boarding without me, when an Edwin Rodriguez of EWR New Jersey United Airlines employee started screaming at me. He told me to “wake up” and go run after my flight then while going after my flight he yells at me to come back. He apologized a few minutes later and then proceeds to yell at me again. My flight was canceled and reset for a later time. I have prior medical conditions that Edwin Rodriguez agitated through consistently harassing me at the help desk and am now in distress. I’m being relocated due to active duty military service and this is how you treat military veterans and their families."
Cons: "Edwin Rodriguez of the EWR airport in New Jersey. If I screamed whenever I didn’t get my way I’d be arrested. I will never fly United Airlines again because of Edwin Rodriguez."

Pros: "Chief flight attendant was nice and attentive."
Cons: "Our section of the plane was very warm. When we mentioned it to one of the attendants, she pointed to the overhead vents and told us to use them. (We already knew this and had them open all the way!) Then the chief flight attendant came by and she was VERY responsive and went to tell the pilots. It got a little better but still stayed on the warm side the rest of the way. Your boarding process makes no sense and does nothing to get passengers settled faster. After priority seating is done, let the people in the BACK of the plane board first, then the middle section passengers, then the Eco Plus passengers."

Cons: "When I was boarding the flight from Denver to Jackson the ticket agent was extremely hostile and rude. I was carrying a back pack and a small purse strapped across my shoulder which was maybe 4"x6". He shouted at me after I had handed in my ticket and started down the gangway that my purse needed to be in my backpack. I have never heard of such a thing in all my years of travel. I complied and started to put my purse into my backpack when he shouted at me "Ms. Derbyshire get back here now! You cannot be past the counter!" Your employee was rude, hostile and made me very upset as well as the other passengers waiting to board. Later other passengers who witnessed the event told me how upset they were. Sadly this is not the first time I have had issues with United. Clearly this type of behavior is in your culture. There is no need to shout at anyone."

Pros: "Nothing"
Cons: "Our flight was delayed which caused us to miss our international connection. Flight attendants did not care, did not attempt to get us out faster, or put on a different flight. Asked for an announcement to be made on board or to be moved to seats closer to the front so we could get off the plane quicker, did not happen. Offboarded and sprinted across the airport for our international connection and was notified by gate attendents that the gate closed five minutes ago and that they could not let us on the plane. Meanwhile, the plane sat there for an additional 30 minutes while it fueled and waited for release from air traffic control. There were six travelers total stuck there in San Fran at that gate, all of us begging to be let on the plane to Beijing, the last one for over 24 hours. Zero compassion from staff at the the airline gate. They did not care about us and did not care about leaving their travelers stranded. Our total travel was Denver to Bangkok, 26 hours of travel including layovers in San Fran and Beijing. In San Fran (after missing the gate connection), United rerouted us through Haiwaii and the customer service agent that did this reroute did not finish the reroute to our final destination. We got to Haiwaii and were stranded again, at the United service desk for four hours having to once again provide documentation of our initial travel plans to Bangkok, having them build a new itinerary to our final destination. Overall, 20 additional travel hours have been added to our itinerary, almost double our initial travel time. We have had to call and cancel pre-arranged bookings in Thailand as we are now missing two full days off our trip. I am absolutely disappointed and heart broken as I write this still stuck in the Beijing airport waiting another six hours to connect to Bangkok. My fiancé and I were traveling to Thailand to get married and have received no compassion from anyone at this airline to try and get us there. I fly United for work quite frequently and have never experienced such horrendous service and lack of basic human compassion. I am flat out disgusted by United and will not be using them again, for personal travel or work related trips, because of this horrendous experience."

Pros: "Crew did a great job. Air China had much better food service."
Cons: "Seats two small, not enough room to stretch your legs. Bathroom to small. Designed for people less than 150lbs, and 5'-6" in height Not comfortable for people over 6' tall."

Pros: "The flight actually had hot food for sale! The cheeseburger was pretty good."
Cons: "I had a really hard time getting the cabin crews' attention during boarding for a piece of safety equipment. I hit the call light, tried to catch them as the crew was distributing headphones, and the light got turned off by an off-duty flight attendant without checking that we needed something. I got it in the end with an apology from crew but I still don't feel terribly safe Also, the paid entertainment system that my neighbors purchased seemed to be down with static for a portion of the flight."

Pros: "Seat 7 A on this type of aircraft - and United's configuration - had the most leg room and space, esp. when the seat next to you is empty. The flight crew was friendly and great!"
Cons: "Boarding gates/ area in Denver airport for these small aircraft was almost as bad as a bus station! Crowded and most cramped/ uncomfortable. Denver United staff at customer service center was most unhelpful, unsympathetic and dismissive about the fact that in spite of a flight delay that completely their fault (no weather delay), which made me miss the memorial service for my friend's daughter - my main purpose for visiting Cincinnati - they refused to even give me a patient hearing much less consider my request to try and put me on a different flight!"

Pros: "The flight was good and we arrived on time, despite the fact we left Denver late. Didn't buy any food."
Cons: "The Entertainment choices on this flight were lousy...I also didn't like the fact that I had to buy Economy Plus because my wife and I were not only not assigned seats together after booking, we were not assigned seats at all. When I booked the flights I was only allowed to choose seats for the first flight - Charlotte to Houston...but not for the other three legs of our Charlotte to Seattle trip. The only two seats together from Houston to Seattle were in the very last row. And, on our return flight we had to purchase Economy Plus in order to sit together."

Cons: "I had a man sit next to me who was in the wrong seat but didn't move. He told the girl to keep his seat and he would stay next to me. He was so big he was in my space and had didn't make any effort to try not to spill over in my area. I had to put a magazine next to my thigh because his body was so hot it was damp! I hated the entire trip. I was cramped up and extremely uncomfortable. This is simply unacceptable to have this happen because huge people can't fit in one seat. I want these obese people to be required to purchase 2 seats because they take mine."

Pros: "The Captain kept us apprised of the delays in our flight."
Cons: "How the Denver airport has their gates set up for 77/78/79 and others, having to walk down stairs? then down a long hallway to go out on the tarmac to board the plane, then when having to deplane, repeat what we had just done in reverse, some customers were traveling with small children/babies, no offer to help these people were made, except to tell them they could use the elevator. Thought it was ridiculous that we had to go all the way to original gate when we were told we would be loading again on the gate next to the one we just came in from."

Pros: "Nothing"
Cons: "That my flight got delayed in Denver over an hour and I missed my flight from LA to BJX because of that. I was suppose to land in BJX At 6am on Friday April 28th for a family emergency and now my next flight isn't till 1pm! This is the worst flight experience I have ever had in my life. Never in my life will I ever fly with united again. My plans got ruined, I was forced to sleep on the cold dirty floor of LAX. This cost me a lot of time and money, and I am upset about it. I will tell all my peers about this horrible experience and encourage them to never fly with united ever again. I do expect some sort of compensation over this horrible experience."

Pros: "On time in spite of a late start Gate attendants were nice and helpful Comfortable as is possible in economy without spending a lot more money. Food (pretzels and drinks) as good as possible without spending more money. (I remember the good old days when you got much more in seating and food for your money)"
Cons: "This flight I had a window seat and I felt like I couldn't get up to stretch my legs or use the bathroom. (I am 70 and 4 hours is too long to sit) I usually get an isle seat but ALWAYS have to give up my bag at the gate - my bag which you tell me I can bring ON the plane with me. I do not like having to waste time claiming my bag that you told me I could have with me on the plane. I can pay $25 for that privilege!! The flight attendants always seem like they have their defenses up. One even held up the people trying to board so she could serve a drink to someone in first class. REALLY?? They couldn't wait till the plane was loaded?? I gave this flight a 'good' rating because it was mostly as good as it is going to get with economy passengers needs stripped to the bare minimum."

Cons: "EVERYTHING. My flight was originally scheduled for 650p. I understand that weather can cause delays. That's OK. However, the flight departure kept getting shifted. We ended up boarding for a 9:58p departure. I was told there was no more overhead space for my bag and forced to check it. When I got on the plane at 930p, there was clearly enough overhead room for my bag. I'm not sure why I was forced to check it. We then sat from 930p to 958p. We pulled away from the gate and then were told that we had to wait another 20 min. We turned off the engine and then waited until sometime between 1130-45 ON THE AIRPLANE on the runway. Is this even legal?? We finally took off and landed at 115a PST. I waited for 35 min for my bag that they forced me to check. They loaded our bags onto the wrong carousel, which caused all of us to be waiting for our bags in the wrong place for 10 minutes. This was the worst experience I've ever had flying. It wasn't the delay but the lack of clarity, being forced to sit on that plane for hours, and having my bag taken. I got to the airport in Denver at 550p PST and got home to SF at 3a PST for a 2 hour flight."

Pros: "On time boarding"
Cons: "Older model plane had no TVs so had to rely on United Wi-fi which was not working for 90% of the flight. At least 6 overhead bins were locked, which lead to decrease overhead carry on space. Front desk had already boarded all 5 groups before realizing there was not enough overhead compartment space causing at least 50+ passengers to circle back to the plane door to check in their baggage. Flight crew and passengers had to hastily reshuffle overhead luggage causing inefficient boarding process and confusion during unboarding process. Baggage claim went to a different carousel than the one stated."

Cons: "Upon approach we were suddenly deverted to Seattle. I had a few issues. Number one you could not hear the pilot so that made it worse. The lack of communication was horrible. I have been on flights when there has been clarity given a change in plans but this was bad. We sat at the gate for an hour and a half, again no real communication, the fligh attendant t hope was joking when he said there was a half a bottle left for the whole plane...much later we were served water. Announcements were made but no clarity. We were told to collect baggage at number 2. Get a voucher for a hotel. After deplann9ng about 25 of us stood in line at the customer service desk where there were two staff working slowly. Then after an hour they announced we were in the wrong place, couldn't that have been explained earlier? Once we made our way out of the terminal to the ticket count the line was all the way down the hall. still with little info we waited. We landed at the alternate airport at 945, at 130am I had my vouchers, the food not useful until the following day, the hotels were full, no one picked up the phone for the shuttle bus to the hotels. I finally elected to sleep at the airport on a bench. We had actually all been reassigned a flight on our same plane. So I am not sure why we had to wait in line all that time. Our bags were not removed from the plane an irritated baggage claim attendant told me. It was a mess. The flight the next morning was fine, short, without problems for me. united needs to work on its communications. It would have been helpful to have someone out side running the line giving out info. And at customer service they should have been paying attention to their line. Would have been helpful."

Pros: "There was nothing good to like about this leg of my trip."
Cons: "I paid for first class and It was the worst flight I have ever been on, sat in the plane at the gate for over an hour with a huge women that was brought up to1st class from economy, she smelled, she was a lush. There was a child that did not quit crying the entire flight, I could not get off the plane fast enough, there was nothing1st class about the flight, we needed fuel after we boarded, then it was a cargo issue,and then it was airport, we should not have been on the plane until the plane was ready for flight.very poor planning you should be embarrassed about the flight."

Pros: "Only good thing was the flight was fast and on flight staff friendly."
Cons: "Flight to Denver was supposed to leave from Albuquerque at 9:55. Screen said flight was on time. No rep at desk and screen changes to Houston and only way we found out our flight was delayed because the plane was diverted to Durango is because another passenger called United. Finally at a quarter till 11am the screen at the gate changed back to Denver but still said 9:55am departure flight on time but united's website stated flight delayed till 11:55am. Upon return to Albuquerque from Denver bag was not on my flight so I had to hang out in Albuquerque although, I live an hour away because I have prescription meds in my checked bag I need to take 4 times daily. Would not fly United again"

Pros: "Nothing to like. 6:00pm flight delayed and kept rescheduling takeoff. Boarded plane about midnight and after ninety plus minutes we were made to deplane because current crew was over their allotted airtime. Kept on plane awaiting a new crew but they couldn't get them so flight cancelled. Attendants told us we would be compensated for cancellation. A big airline like united should have a better grasp on scheduling flight crews and stand bys available instead of putting us through this hell. No hotels available so we all had to stay overnight in uncomfortable chairs with many sleeping on floors. I felt bad for myself as a 69 ur old woman with some health issues but felt even worse for the parents flying with little toddlers who just wanted to go home. The day of my flight Denver had 8" of snow that stopped by 9am yet I couldn't get a flight out till the following evening. Psp to Denver to Newark should have taken six hours but took me over 38 hrs of travel time. Denver should be used to snow and 8" shouldn't cause such extreme disruption at that airport. And united needs to better coordinate its flight schedules and working crews. I will be contacting customer service regarding compensation as cancelled flight was due to company musmagent. Finally it would have been nice if united opened its club to the travelers who couldn't get hotels. Sitting in a comfortable place would have been so much better especially to the elderly and small children traveling. Thank you"

Pros: "Online confirmation"
Cons: "My seat assignments were changed and we were at the end of the plane next to the bathroom. I know I didn't put those. I don't like the fact that you have to pay for baggage and there is no food provided other than a drink and some really poor substitute even for peanuts. Southwest at least allows you to have a free baggage. It's not the fault of the pilot but it also is very bumpy. The flight crew was fine and it's just the uncomfortable aspects of having my seat assignment changed and the extra charges for anything that makes it comfortable."

Pros: "I made it home"
Cons: "When I got to the ticket counter my reservations had been canceled by united. Worst part is the flight is now completely booked. I was lucky enough to make the flight thanks to a late flight from vegas where 7 people were connecting from but it was pretty stressful to walk up to the counter to be told the reservation you have had for 2 months was no longer reserved. This was one of the rudest staffed planes I've been on. These guys aren't over worked. I don't know why they can be so hateful. I loved united but this experience has left a sour taste in my mouth. It all worked out in the end, but I still can't follow why my flight reservation was canceled without me being notified. I shouldn't find something like that out when I get to the airport with my luggage in my hand."

Cons: "The crew knew multiple people on the Hayden to Denver flights had very limited wait time to get from plane to terminal, but took forever in delivering our luggage for plane side pick up. When I asked the lady who came by to let us know of our gates, she pretty much told me, 'good luck'. I picked up my bag with 10 mins to spare to run from gate 86? to 24. I think more should have been done to accommodate. To be fair, the other lady who came by to let us know of our gates, offered to call my terminal and let them know I was on the way"

Pros: "Friendly staff"
Cons: "The fact that we had a connecting flight to minot from Denver. Arrived late to Denver because of weather, but my stroller that I had left on the jetway in Seattle was never put on the plane which I didn't know until I got to minot. I was going to wait for it in denver, but I would have missed my flight to minot had I waited 5 more minutes. We arrived to minot only to find out that our 3 suitcases, one stroller and 2 car seats were never in the flight. Awful! And my connecting flight was even delayed an extra 55 min so I don't quite know where my things are."

Cons: "Planes have mechanical issues, but they could have done more things at the same time like reboard while the post repair system checks ran and sort out baggage weights so that there weren't delays on top of delays. That was after not noticing issues with the plane until after waiting for late passengers and taxiing out. We arrived 4hrs late for a 3hr flight. They also only had one agent to rebook flights and assign hotels at the end even though they had hours to know the connections would be missed."

Pros: "the customer service rep was very professional and helped us out."
Cons: "my girlfriend and I were removed from the plane. she had received troubling news from her family that kept stacking on, not to mention we were tired from traveling all day thanks to delays making us miss our flights. and when we gestured for an attendant to come by, light dark skin, facial hair, glasses. he had customer service come by and we reiterated the question if we decided we would like to get off the plane would it be possible to receive a voucher for the flight. but we told him that we were just trying to consider options and we were good to go, and the customer service told us that the attendant did not feel comfortable with us on the plane, and that my girlfriend reached out and touched him and he did not feel safe. we never even raised our hands our eye brows. they caused us all kinds of hell, we couldn't get another flight till 2210, they embarrassed and humiliated my girlfriend because she was crying. unacceptable."

Pros: "The airplane was new and clean"
Cons: "The pre-boarding staff were rude and not helpful. I had requested an aisle seat when I booked my flight. Somewhere along the line, my seat was changed to a middle seat. When I asked the staff if I could switch to an aisle seat to help accommodate my sciatica, they told me, "sorry, we can't help you, you'll just have to ask another passenger." Neither crew member was willing to work with me or hear my concerns. So much for flying the friendly skies...well I guess we were still on land, so may that principle had not yet taken effect."

Pros: "The employees were very helpful on both legs of the journey and the conneting flights were conveniently located in the same area. Pilot was good about letting us know time frame of mechanical issue repair while on tarmack."
Cons: "The seats were incredibly uncomfortable. Must be the type of plane because never really had issues on other flights. We noticed many carry on bags others brought on bosrd were oversized. On leg from Kalispell to Denver the crew were diligent in spotting larger bags and tagging them for under plane storage for the flight. From Den to SFO however not so much. This led to most bins being filled ahead of our group 4 boarding with larger than permitted carry on bags. Obviously larger! Luckily we were able to put our smaller bags (which we made sure fit to overhead storage specs ahead of time) under the seat for flight but that made an uncomfortable 2.5 hour journey. Actually over 3 hrs because there was a mechanical problem which had us sitting on the tarmack for over 30 minutes from Den to SFO. We've flown United before without much incident but this trip in particular was pretty crappy."

Cons: "I Purchased 2 round trip tickets for myself and my son. My son had a change of plans and purchased another one way ticket to leave a week earlier. So his first leg of my purchase was not used. They resold that seat on May 27. So they made money Twice on that seat. Then when we checked in to return on 15 June. We were told his ticket had been cancelled and I had to purchase another ticket for his return. The flight was NOT sold out. My entire row of seats was empty. So I paid for 2 seats for the same flight. This is theft, coming and going and I am calling my lawyer!"

Pros: "The flight was on time, and the attendants courteous."
Cons: "However, the seats were so cramped, it was pretty miserable, even for just a 2 hour flight. With no snacks even offered because of turbulence, and no working wifi or seat back TVs, there was nothing to distract from how uncomfortable we all were. Plus, Austin's airport layout requires travelers to walk awfully far to get bags and then a rental car. Don't dare be disabled or feeling unwell--you'll never make it! Of course our gate was furthest from baggage claim, & someone's has to be. Nevertheless, it's a terrible layout, w/ pedestrians pushing through boarding queues and where others are lined-up to buy food."

Cons: "On April 15 we flew from Sacramento to Basel, via Los Angeles and Munich. We did exactly what we were told re reserving seats. We were told to call 23 hrs. in advance to reserve seats. When we tried to follow directions, we were not able to check in. Without checking in, we could not reserve seats. After numerous phone calls, to various numbers, we were not able to check in or reserve seats. By continuing to ask questions, to try and understand, we were told we were "under airport control". This was an "at random" situation and online check in was not available. Only 5 minutes earlier, we were still being instructed to check in online! We had never heard of this. I contacted a neighbor, who flies often internationally and within the U.S. He said it had happened to him once. He agreed that driving to the airport in Sacramento was a wise decision. This is not what we wanted to be doing 1 day before departure. At Sacramento we found a kind gentleman who saw our dilemma and checked us in as a favor. We saw assigned seats. He suggested we request to improve our seats the following travel day. It was a very challenging morning. As I tried to improve our seating the following day I was told, by airport staff, that this happened because we booked through Kayak? Rather with an attitude that we should have booked differently. This was a vacation we had looked forward to for years. I worked hard at not letting this difficult start damage my trip. Upon arrival in Amsterdam, I tried to learn more, to prevent a similar situation on the way home."

Cons: "I did not like having to check my carry on after all. I was told the overheads were full so I could get it in Baggage after the trip. For health reasons I did not want the trip to baggage and I did not want to risk my bag being lost. I drive 3 hrs o the airport and I did not want to drive back or wait 3 days for a lost bag to be sent to me as I have before. The person at the gate was rude when I said you won't lose my luggage will you? he said Probably. I said really, and he said well you did ask."

Cons: "Very rude lady working at United desk at LAX. I am a veteran and I have very bad anxiety and PTSD and my wife (who is active duty) were split up for the flight so we had asked to be seated next to one another since we had picked our seats online prior to flying. The lady was very rude rolling her eyes saying that there was nothing she could do for us besides us asking people to possibly switch seats even though my spouse had the United app open and showed two seats to upgrade too and she didn't even ask if we wanted to upgrade to be next to each other. At this point I had to take my anxiety medication and as we were taking off one of the flight attendants said we could ask about upgrading but yet the lady at the desk said nothing."

Pros: "Regardless of product, the 787 is by far the most comfortable aircraft in the sky. Obviously you can't compare UA Economy to EY's "Residence" on the 380, but once you're comparing similar products across different aircraft, the 787 blows all the others out of the water. This is because of the higher cabin pressure, higher cabin humidity, and relatively enormous windows at eye level. Even UA can't ruin the 787 experience with their snippy staff (I almost found myself apologizing for asking for the little bag of snack mix that I missed out on because I was snoozing when they first came around) and ear-splitting announcements. The flight was delayed due to a mechanical, and the staff at NRT was very helpful in getting us to where we needed to be."
Cons: "The plane had a mechanical issue that they had to sort out after we pushed back. This was not so bad, but they changed their minds about whether we would take the original plane or switch to a second 787 that had flown in on NRT-DEN so many times I lost count. This is why I gave the "boarding" process poor marks--please just figure out whether we need to get off (we didn't need to, but did anyway) and whether we are going to switch to another aircraft before letting everyone off. The staff at NRT failed to consider moving the DEN-HKG passengers to a ET NRT-HKG flight (which surely had available seats) that was parked next door. Instead, we were all put on a HND-HKG flight leaving about five hours later than the ET flight."

Cons: "Other travelers continually removed masks; crew corrected them a couple times then gave up"

Cons: "Missed flight due to previous flight being delayed."

Pros: "The price! Non stop"

Pros: "For the price you can overlook some of the discomforts."
Cons: "The layover was very long over 9hours. On line bag check was not working and had to pay full counter price."

Pros: "The best thing about this flight was the price, and the crew was friendly and attentive, I also had some solid conversation with some other passengers which made the whole situation much more enjoyable"
Cons: "We were scheduled to leave at at 11:45 pm and didn’t end up leaving until about 1:45 am seats were uncomfortable did not reclinin at all"

Pros: "The cree"
Cons: "Very friendly"

Cons: "45 minute delayed"

Pros: "Cheap flight to denver"
Cons: "The flight was 2 hours delayed and kept changing gates on me"

Cons: "Seat are uncomfortable."

Pros: "Price was good."
Cons: "Seats were uncomfortable."

Cons: "being nickle and dimed for every little convenience, checked bag, carry on bag, seat selection, etc. What I though was a good deal ticket turned out to be way more expensive than I imagined."

Pros: "N/A"
Cons: "Plane delayed for 45 mins"

Pros: "Captain was hilarious.... AND he kept us updated on the crazy maintenance happening to the plane. The flight attendants at the front of the plane were perfect. Funny, but professional. I felt like so was in a TV show."
Cons: "You have to pay extra for a carry on. You have to pay extra to choose your seat. You have to pay extra for a soda. You have to pay extra with a debit car for water!!!!?!?! Nothing "extra" is included. Plane was filthy."

Pros: "Direct flight."
Cons: "Too many extra charges."

Pros: "The crew was great. The pilot lightened the mood with humor and the announcements were useful ( weather, time zone changes, ETA etc... ). The plane was clean and the price was low."
Cons: "You have to pay forty dollars for a carry on and for any beverage or snack on the flight. There was confusion about the seats as we boarded, which we did by zones, but still had aisle traffic which defeated the purpose. My connection was moved to another gate and they failed to announce it ( yes it was on the screen, but I don't travel that often and was lucky to notice it just as we were boarding... luckily just a few minutes walk away ). The plane offers no entertainment at all ( which is fine for me, but worth knowing... bring a dvd player or something for long trips )."

Pros: "Friendly staff. Quick to board. No delay"
Cons: "Seats. No wifi. Very uncomfortable"

Pros: "Direct flight"
Cons: "Flight attendants to busy talking to the desk girl about her cell phone One very rude flight attendant to another passenger Another one that set down behind my row ate and read a book with the lights this was a red eye flight The seats did not recline They charged for everything I will never fly frontier again"

Pros: "Nothing atm, still waiting for my refund."
Cons: "Flight delayed, which as a rational person I can understand. What I do not find acceptable in the slightest is the dragging everyone along like the flight was going to happen. Could have gotten some sleep after a long day of travel, instead spent the night in an airport for NO REASON. Even got to sit on a plane for over an hour for nothing. Please, work on your communication. If you don't have staff, tell us, at least I could have rebooked my trip, or at the very least decided to wait until you had a staffed flight the next morning. Unless I see good changes at Frontier, I'm sorry but I will not be using them any longer."

Pros: "Good fare"
Cons: "baggage prices"

Cons: "Canceled an hour from departure and did not help get another flight for us at a reasonable time."

Pros: "Rude. Didn't even notify us when they canceled the flight we only found out when we got to the airport after waiting in the ticket line. Didn't bother to reschedule us or put us on another flight"

Cons: "The flight was delayed for 6.5 hours. At one point we actually boarded the plane, only to sit there for an hour, and the be told they couldn't locate the Capitan. We then had to deboard, and "hope" they were going to find a flight crew for us. Got a refund and flew United. I will never waste my time on Frontier again."

Pros: "Absolutely nothing. The only reason the get a 1 is because you have to gone them something."
Cons: "Flight was canceled 15 minutes before take off along with 200 other flights that day from frontier. We eye told to go stand in a 10 hour customer service line if we wanted help only to find out no one could really help. This was a disgraceful way for frontier to handle a mass cancellation and I will never fly with then again. It was pathetic."

Pros: "Nothing at all."
Cons: "If you want to get stranded, fly Frontier."

Pros: "The price is unbeatable. The crew was nice."
Cons: "The schedule (depart at midnight) and the length (2.5 hours) make it a brutal experience. It is too short to get some sleep, and with the time difference you arrive in the "morning." However, when you arrive in Charlotte you will have to wait for everything to open (car rentals, Starbucks, etc.), as the entire airport is sleeping. It is cheap, but is is rough."

Pros: "On time. But getting to Denver early, then sitting on the tarmac for 15 minutes till the gate opens does not mean they should get bonus points. I agree and can validate the other negative reviews."
Cons: "1) Fees for small carry ons. of $46. 2) Very tight seating, 3) No recline option. Falling asleep means hitting your head on the tiny little metal drink tray.in front of you. 4) A small cup of bad coffee, $2.79 5) No room for heavy winter coats, Pretend 'courtesy' is Not for the claustrophobic. Be sure to pre treat with Xanax at the first boarding announcement, Again after boarding for any flight over 2 hours."

Pros: "Did not purchase foid or drink. Entertainment not provided."
Cons: "Seat was in shrunken row, very tight with very little legroom and space. Seats were hard with no give. Glad this was a short flight, would have been very uncomfortable for longer duration. Bumpy ride the last half hour due to weather. Not happy with the expensive checked bag fee $30 for each leg of roundtrip."

Pros: "Crew was nice. Flight was quick and timely."
Cons: "Ticket counter was not knowledgeable about gun travel laws and caused my husband's bag to have to be inspected. Not friendly and did not communicate well about what was going on."

Cons: "Check in people were very rude and tried to charge me for the same bag that they didn't charge me for on my flight from Charlotte. When I asked to speak to a manager she gave me a number that didn't connect to me anybody. When I asked for a number that would connect me to a person, she told me to "figure it out" Then they tried to tell me that the flight was full and I'd have to buy a seat. I ended up getting on the plane without paying for my bag or extra seat so basically they were just trying to get me to pain for unnecessary things"

Pros: "Lack of amenities okay if during the day. Liked the cost without all of the additional fees."
Cons: "Seats not reclining, made it impossible to rest. Will never fly Frontier again for a red eye flight."

Pros: "Price of the flight."
Cons: "The temperature in the cabin was very uncomfortable. The seats are way too tiny, and I am not a large person.The flight crew played with the lighting too much. This was annoying since it was a red eye flight. The website is not user friendly. I thought I had reserved a seat but that was not the case when I got to the airport. I will probably stop flying with this airline even though I have flown with them many times in the past."

Cons: "I don't like the way price of the ticket got dropped"

Cons: "The seats don't fit anyone over 6 foot and I'm 6 foot 3 inches. The head rests at that angle cause your head to lean back at an angle so steep that it takes all of 5 minutes to develop a pain and have to lean forward. There is also not enough leg room for people with above an 30 inch inseam to sit comfortably. There was a delay in the maintenance, the fuel truck, the baggage truck, and the departure. Once at the arrival gate, they were not prepared to guide the plane into the gate which caused more delays. I also found the sarcastic attitude of the flight attendants doing the safety speech unprofessional and made Frontier look like the sub par airline that its okay being. No trust in comfort, time deadlines, or customer service. You will get a cheap flight, not really if you have a carryon or want to pich your seat, at an odd time, with a bunch of people doing the same thing your doing."

Pros: "I liked the price!"
Cons: "The seats were very uncomfortable, no leg room and they didn't recline."

Pros: "Nothing"
Cons: "The entirety of my flight. .most unprofessional staff imaginable"

Pros: "Boarding was fast and orderly"
Cons: "First off I didn't realize that you had to pay $30 for a carry-on(this is not a mistake). Second I didn't realize that when you buy a ticket that it doesn't include any seat, and that you have to actually pay a fee to get a seat. Which is an additional $16 at the cheapest. Finally the plane was really old, and the seats were extremely uncomfortable with almost no padding at all. I would be able to put up with the uncomfortable conditions if I was actually saving money, but after paying for a seat and a carry-on, it was the same or more than other carriers."

Cons: "Gate changes and delays with excuses like waiting on paperwork to be approved. Really? Didn't you know we were taking off soon?"

Cons: "Comfort and space"

Pros: "I have never had a flight delayed because an inbound flight with passengers for my flight was late. Usually the flight leaves on time regardless. I have run to connecting flights and missed them because the door closed per schedule."

Pros: "Employees were terrific"
Cons: "Chairs were awful close & thin"

Pros: "The direct flight!"

Cons: "don't take cash. Had to use credit card for $2 drink. too cramped."

Pros: "Being on time."

Pros: "I enjoyed the flight attendant. Extremely helpful!! I wasn't assigned a seat and she helped me get one that I had enough room."
Cons: "I didn't like the comfort... As in 0 comfortability. Not sure why since this is 2016. I don't the seats reclined at all. The arm piece that divides the seats would stay up."

Pros: "Nothing. Will never fly with frontier again"
Cons: "1. You have to pay for carry on bags, more expensive than checking a bag. 2. When checking in and getting the option to pick my seat, all of the normal seats were taken and had to pay extra (not for an extra legroom seat) but just to be closer to the front of the plane. 3. The seats are uncomfortable 4. No drink service during the flight. 5. Ended up paying 2/3 the cost of the original ticket in fees the day of my flight. 6. Our flight was delayed 30 minutes, but the front counter said Nothing about it being delayed or what time what time we were boarding, updates, etc. If I could rate them less than a star I would. Terrible experience and terrible company ideas. I will not ride when them again because I don't want them to think this is acceptable service from the airline business. I hope they go out of business soon."

Cons: "Delayed flight VERY Uncomfortable seats with no reclyning button?! Crying baby all flight long FRONTIER is the first airline that has charged me for orange juice. Ridiculous!"

Cons: "The flight attendants were not cleared to fly to Charlotte (a domestic flight?!?!?!?) So we had to wait for another plane to land while trapped on the runway for new flight attendants. So unprofessional."

Pros: "They held the plane...THANK YOU!! Flight was quiet so we could rest."
Cons: "There were 3 of us who made the tight connection in Denver from Bozeman. My bag was the ONLY bag that was not delivered. Super annoying! There were only 2 people at the counter (once I finally found out I had to go back up to departures) and I was asked to put my information down on a notepad (because that's secure?!) and they would call me sometime later when they found my bag and she was very unfriendly about it, no eye contact and attitude. Did I mention that it was 5 am?! Unacceptable. Luckily the other woman working the counter offered to locate my bag and file the claim. (THANK YOU) Then I found out that was the only flight from Denver to Charlotte and I'd have to wait at least 24 hours before I got my bag back....Not a great experience with frontier. Customer service line---- TERRIBLE. I really would have loved to speak with a HUMAN BEING. Also the food selection on the flight was not good, would have been great to have an actual meal to buy with a flight that was over 3 hours."

Pros: "Nothing."
Cons: "I had to pay $60 at the gate for my carry on because nowhere during the purchase of my tickets did it tell me that I had to pay for carry ons."

Pros: "Crew was friendly and helpful"
Cons: "Seating brings new low to airline comfort. At average height I still felt boxed in to rigid uncomfortable seating. In a market where check in bags and choosing seats are sadly common fees, paying an outrageous $40 for a carry on bag is a new low in customer service offered."